Business Intelligence Analyst III – Product Analytics Enablement

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute—you’ll make things happen fast.

Business Intelligence Analyst III

You’ll work closely with Product Managers, Product Operations, Data Engineering, and other stakeholders to maintain, improve, and evangelize analytics tooling. You’ll also be responsible for increasing tool adoption and proficiency across the product organization, ensuring every team has the skills and access they need to extract value from our data stack.

Amplitude

What You’ll Do:

• Lead Amplitude administration and governance
  Manage user permissions, monitor and optimize event/property usage, maintain clean and scalable instrumentation, curate key dashboards and cohorts, and drive best practices to ensure long-term data hygiene and analytics consistency.
• Drive product analytics enablement
  Lead training and upskilling efforts for Product Managers and other stakeholders in tools like Amplitude and Tableau, introducing advanced features (e.g., screen recordings, heatmaps, in-platform guides).
• Maintain and optimize Tableau dashboards
  Ensure business-critical dashboards are accurate, performant, and aligned with evolving product and business needs.
• Own Tableau Online administration
  Manage project structure, permissions, consistent naming conventions, and documentation to maintain scalable and well-organized Tableau environments.
• Establish and maintain best practices
  Define standards for tool usage and data accessibility, partnering with Data Engineering and Product Operations to improve data literacy across the organization.
• Document and operationalize tooling workflows
  Develop conventions and processes for event naming, funnel tracking, retention metrics, and user segmentation.
• Monitor analytics tool adoption and effectiveness
  Gather feedback, identify gaps, and implement improvements to maximize ROI from analytics investments.
• Act as a bridge between technical and non-technical teams
  Translate business needs into technical requirements and ensure tool functionality aligns with real-world usage.
• Proactively recommend tooling enhancements
  Identify opportunities to scale self-service analytics capabilities across product teams.
• Automate recurring reports and enable self-service analytics
  Streamline reporting processes through automation and empower teams to independently access key metrics via intuitive, reusable dashboards.
• Support ad-hoc analytical requests
  Translate business questions into structured analyses and deliver timely, actionable insights for Product and cross-functional teams.

What You Bring:

• Bachelor’s degree in Analytics, Computer Science, Information Systems, or a related field.
  
• 4+ years of experience in business intelligence, product analytics, or data operations within a SaaS or technology environment.
  
• Strong SQL expertise with 4+ years of hands-on experience, including query optimization and a solid understanding of data modeling concepts.
  
• 2+ years of experience with Tableau (dashboard development, administration, and stakeholder training).
  
• Familiarity with Amplitude (1–2 years) is a plus, including experience with event structures, governance, and user enablement.
  
• Demonstrated ability to deliver insights from large, complex datasets and communicate findings to cross-functional stakeholders.
  
• Experience leading enablement programs and creating effective training content for both technical and non-technical audiences.
  
• Strong project management skills with the ability to balance multiple priorities in a fast-paced, data-driven environment.
  
• Excellent communication and collaboration skills, with a passion for helping teams work smarter and more effectively with data.
  
• Experience maintaining tooling documentation, data taxonomies, or governance frameworks (preferred).

Nice to Have:

• Experience with Amplitude administration or advanced usage.
• Exposure to machine learning and data modeling.
• Practical

  Python skills

  for data analysis, automation, or workflow optimization.
• Familiarity with dbt, Snowflake, or ETL workflows.
• Experience in data governance, taxonomies, or documentation frameworks.

About us:

ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.

ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.

ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.

For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.