Job
Description
Job Title: Business Head – Hospitality / Holiday Homes Department: Executive Leadership / Strategy / Operations Location: [Insert Location or Region] Reports to: Managing Director / CEO / Board of Directors Employment Type: Full-Time | Leadership Role Job Summary: The Business Head will lead the overall strategic and operational performance of the holiday homes/hospitality vertical. This includes overseeing property acquisitions, revenue growth, P&L management, team leadership, guest satisfaction, and brand development. The ideal candidate is a business-savvy leader with deep experience in the hospitality or alternative accommodations industry, capable of scaling operations while maintaining service excellence. Key Responsibilities:1. Strategic Leadership: Define and implement short-term and long-term business strategies aligned with company goals. Lead expansion into new markets or regions by identifying growth opportunities and partnerships. Monitor industry trends and adapt business models to remain competitive and innovative. 2. Operational Oversight: Supervise end-to-end operations across properties (villa management, guest services, housekeeping, maintenance). Ensure high service standards, operational efficiency, and consistent guest experiences. Drive digital transformation across bookings, property management systems (PMS), and customer support. 3. Revenue & Commercial Growth: Own full P&L responsibility for the holiday homes business. Collaborate with revenue, sales, and marketing teams to optimize pricing, occupancy, and profitability. Analyze financial reports, performance metrics, and KPIs to inform decisions. 4. Partner & Stakeholder Management: Develop and manage relationships with property owners, developers, OTA partners, vendors, and local authorities. Negotiate commercial agreements, management contracts, and service-level agreements. Ensure compliance with legal, regulatory, and tax requirements for all properties. 5. Team Leadership & Culture: Build, mentor, and lead high-performing teams across operations, sales, revenue, and guest services. Foster a results-driven, guest-focused, and collaborative organizational culture. Implement HR best practices, training programs, and performance reviews. Requirements: Bachelor's or Master’s degree in Hospitality Management, Business Administration, or a related field. 8–15 years of leadership experience in the hospitality, vacation rental, or serviced apartment sectors. Proven experience managing multi-property operations and driving commercial performance. Strong financial acumen, with hands-on experience in P&L, budgeting, and forecasting. Deep understanding of OTA platforms, direct booking strategies, channel managers, and RMS tools. Exceptional leadership, negotiation, and communication skills. Entrepreneurial mindset with a track record of business building or scaling. Preferred Qualifications: Experience in asset-light models or franchise-based hospitality businesses. Exposure to tech-enabled vacation rental or co-living startups. Familiarity with property onboarding, real estate acquisition, or investment models in hospitality. Working Conditions: Based at corporate HQ or regional office with frequent travel to properties or business hubs. Fast-paced, growth-driven environment with high visibility across the organization. Career Path: Chief Operating Officer (COO) – Hospitality Chief Business Officer (CBO) Managing Director Board Advisor / Venture Partner Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Provident Fund Schedule: Day shift Fixed shift Supplemental Pay: Performance bonus Work Location: In person
