Business Development Manager

Skills:

• Franchise Business Development & Support
• Build relationships with new & existing franchise partners, advising on business strategies, targets, and operational best practices.
• Collaborate with leadership to expand franchise footprint in target regions.
• Onboard and coach partners on sales playbooks, pricing models, and quality delivery standards.
• Conduct monthly/quarterly reviewsreview P&L, sales pipeline, and performance metricsto ensure growth targets are met.
• Architect & Designer Networking
• Proactively engage and nurture relationships with architects, interior designers, firms, and consultants.
• Host collaborative eventsworkshops, showrooms, case-studiesto position the brand and strengthen influence.
• Identify referral opportunities and feed into sales pipeline.
• Sales & Project Coordination
• Guide prospects through the sales funnel: lead qualification, quoting, and proposal generation.
• Serve as liaison between franchise sales team, partners, and manufacturing for order confirmation, scheduling, billing, and delivery.
• Track project timelines, budget adherence, and quality checkpoints from signed proposals to completion.
• Operations & Process Management
• Standardize processes and tools across partner locationsfor quoting, project tracking, billing, and customer hand-off.
• Troubleshoot channel-related bottlenecks and work with in-house operations/manufacturing on issue resolution.
• Ensure consistent handover between franchisees, field teams, and production schedules.
• Reporting & Reviews
• Prepare monthly & quarterly business review decks with sales metrics, pipeline status, project health, financial KPIs.
• Present performance updates and strategic plans to senior leadership.
• Use insights from reviews to refine processes and roll out tree-wide improvements.
  

• Experience: 36 years in B2B business development, operations, or franchise managementpreferably in interiors, furniture, building products, or architecture/design channel.
• Skills:
• Strong relationship-building with franchisees, architects, designers.
• Excellent analytical and commercial acumen in developing/reviewing sales and P&L targets.
• Process-oriented, adept at implementing and streamlining systems; strong attention to detail.
• Project management: ability to coordinate between multiple stakeholders and track complex delivery plans.
• Personal Traits:
• Highly organized and deadline-driven.
• Confident presenter, exceptional communications.
• A problem solver with proactive mindsetanticipates challenges and acts early.
• Comfortable operating in fast-paced environments and managing cross-functional teams.
  

• Bachelors degree in Business, Engineering, Architecture, Interior Design, or a related field.
• Proficiency in CRM or project management systems (e.g., Zoho, HubSpot, Trello, Monday) preferred.
• Familiarity with MS Excel, presentation tools, and basic financial modeling.