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About Superset

Superset

400+ colleges

Role Overview

Business Analyst (Dashboards & Insights)

Metabase

Key Responsibilities

  • Requirements to Dashboards:

    Translate business needs into precise dashboard/report specifications, including metrics, filters, ownership, refresh cadence, and acceptance criteria.
  • Build & Ship:

    Create and maintain dashboards in

    Metabase

    and Superset’s internal dashboard engine; ensure accuracy, performance, and usability.
  • Funnel & Cohort Analysis:

    Analyze candidate, recruiter, and TPO funnels to surface key drop-offs, time-to-convert metrics, and actionable insights.
  • Executive Reporting:

    Produce periodic scorecards for customers and leadership; standardize definitions and ensure consistency across metrics.
  • Product Usage to Billing Insights:

    Trace product usage patterns to billing events, identify anomalies, and recommend workflow improvements to reduce leakage.
  • Stakeholder Facilitation:

    Conduct lightweight discovery sessions with external stakeholders (recruiters, placement officers) and internal teams (post-sales, billing, growth) to align on problems, definitions, and success criteria.
  • Process Mapping:

    Draft AS-IS / TO-BE process flows for key reporting and billing paths; document SOPs and data dictionaries.
  • Quality & Governance:

    Own data QA for dashboards (source-to-metric validation, edge cases) and champion clear metric definitions.

What Success Looks Like (First 90–180 Days)

  • Ship a set of production-ready dashboards (customer-facing and internal) with clear ownership and adoption.
  • Establish standardized metric definitions for core funnels (application → assessment → offer) with a published

    data dictionary

    .
  • Deliver monthly

    executive scorecards

    for at least one customer segment and one internal team.
  • Identify and execute

    2–3 data-backed improvements

    in billing workflows (e.g., reconciliation accuracy, reduced leakage, or improved turnaround time).

Stakeholders You’ll Work With

  • External:

    Company users (recruiters), Placement Officers (TPOs), and campus stakeholders.
  • Internal:

    Post-Sales / Customer Success, Billing & Finance Ops, Product Managers, Engineering, and Growth/Analytics teams.

Tech & Tools

Core Data Stack:

  • SQL (MySQL), Amazon Redshift, Metabase, Elasticsearch

Nice to Have:

  • Apache Airflow, AWS DMS, basic data modeling, and versioning ETL specs

Collaboration Stack:

  • Jira, Confluence, Google Sheets/Excel (power user), API basics (reading specs, testing with Postman)


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