Department:
Revenue Management
Location:
Remote / Multi‑property support
Reports To:
Senior Portfolio Revenue Manager
This role requires flexibility to work non‑standard hours, as the Portfolio Revenue Manager will be supporting hotels across the Australia and New Zealand market
Role Purpose
The Portfolio Revenue Manager (PRM) leads revenue management strategy and execution for an assigned portfolio of hotels. The role leverages data‑driven insights, IHG Revenue ways of working, and tactical commercial support to optimize performance across pricing, demand analysis, segmentation, yield optimization, and selling strategies. The PRM also provides direct support to Company Managed Hotels (CMH) and contributes to broader regional and brand performance initiatives.
Key Responsibilities
- Portfolio Revenue Leadership
- Act as the direct revenue leader for 2–6 hotels, conducting daily, weekly, or monthly revenue calls depending on service level.
- Maintain advanced expertise in IHG revenue systems, tools, and processes for both personal use and for guiding direct reports.
- Stay current on hotel industry trends and translate insights into revenue improvement opportunities.
- Strategy & Performance Management
- Develop, implement, and analyze revenue strategies across pricing, demand forecasting, selling tactics, and business mix optimization.
- Lead strategic and tactical programs that enhance revenue management capability and competitive performance.
- Provide hotel performance insights and forward‑looking commercial intelligence to commercial teams.
- Support annual budgeting and long‑range planning through analytics and performance evaluation.
- Cross‑Functional Collaboration
- Work closely with RSPD and Senior PRMs to improve performance and share best practices.
- Collaborate with cross‑functional teams across data, tools, reporting, and business processes.
- Attend portfolio reviews and support NHOP (New Hotel Opening) setup directly or via team members.
- Provide direction to area‑managed hotels not yet in the program when needed.
- Training, Talent & Culture
- Support talent development across IHG Revenue (RMH), including coaching and growth support for revenue team members.
- Ensure effective rollout and adoption of new tools, systems, and revenue programs.
- Promote IHG’s Winning Ways & Growth Behaviors (Move Fast, Think Return, Talk Straight, Build One Team).
- Uphold the RMH function as the preferred business partner for revenue performance support.
Key Metrics
- Portfolio RGI
- IHG Revenue performance vs non‑IHG revenue hotels
- Hotel feedback scores
- Completion of assigned revenue projects
- IHG Revenue P&L performance Additional Metrics: Channel performance, loyalty contribution, forecast accuracy, Winning Metrics, TORE/F&B revenue (where relevant).
Key Collaborative Network
Shared Accountabilities
- Hotel performance
- SLA delivery
- Loyalty contribution
- Channel performance
- Enterprise contribution
- Budget achievement
Primary Stakeholders
- Hotel GMs & Commercial Teams
- BU & EMEAA IHG Revenue Senior PRMs
- BU RPDs
- Director of Revenue / Director of IHG Revenue
- EMEAA Commercial Services Central Team
- Owners, Area GMs, Management Companies
- Finance & HR Business Partners
- Channels, Sales & Commercial Effectiveness Teams
Required Education & Experience
Education
- Bachelor’s or master’s degree in a relevant field, or equivalent mix of education and experience.
Experience
- 5+ years of progressive experience in revenue management, financial/strategic planning, or pricing.
- Strong understanding of revenue management principles, pricing concepts, yield optimization, and hotel selling strategies.
- Proven track record of analytical decision‑making and influencing stakeholders.
- Experience in hotel industry preferred.
Skills & Competencies
- Strong communication and interpersonal skills
- Analytical and data‑driven problem‑solving capability
- Effective influencer with strategic mindset
- Ability to lead and develop teams
- High proficiency across multiple RM systems, technologies, and processes
Decision Rights
Owns
- Performance of IHG Revenue hotels within assigned portfolio
- Coaching & development of direct reports
- Retention and acquisition of hotels into the IHG Revenue Program
Influences
- IHG Revenue P&L
- RMH service offerings
- COE strategy via market insights
- Regional revenue strategy
- Global revenue priorities
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.
Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
