Associate Manager Human Resources

About the Company

multiple verticals – Co-Living, Hotels, Student Housing, Hostels, and Vacations.

We are scaling fast, and our people practices are the backbone that keep 2,000+ employees engaged, compliant, and productive.

Role Summary

Zolo

Manager – HR Operations

building them from the ground up

career-defining role

Key Responsibilities

HR Operations & Employee Lifecycle

• Own

  end-to-end HR operations

  – from onboarding to exits, ensuring seamless execution of processes.
• Partner with IT/Admin/Finance to ensure smooth Day-1 experience for new hires.
• Maintain & update

  HRMS / HRIS systems

  for accurate employee data.
• Oversee

  payroll inputs, documentation, probation, confirmation, and exit processes.

• Drive process improvements and reduce TAT for key employee lifecycle steps.

Compliance & Policy

• Ensure statutory compliance – PF, ESIC, Gratuity, Shops & Establishment, PoSH, etc.
• Stay updated with labor laws and adapt policies as needed.
• Prepare and support audits with accurate reports and documentation.
• Ensure policy communication and consistent implementation across all locations.

Employee Engagement & Support

• Act as the first point of contact for employees for queries, grievances, and policy clarifications.
• Partner with managers for probation reviews, performance reviews, and separations.
• Support the People & Culture team in improving the overall employee experience.

Analytics & Reporting

• Build and share

  HR dashboards

  – headcount, attrition, leave, compliance, and other key metrics.
• Provide data-driven insights to leadership for better decision-making.
• Identify trends (e.g., early attrition, onboarding gaps) and recommend solutions.

What We’re Looking For

Education

• MBA/PGDM in HR (Tier-1 or Tier-2 colleges preferred)
• Strong foundation in core HR Operations

Skills & Experience

• 3–5 years of hands-on experience in HR Ops
• Knowledge of labor laws, HR compliance, and payroll inputs
• Proficiency in HRMS tools & data reporting
• Experience in performance review coordination, employee engagement & grievance handling
• Strong communication skills – able to explain policies clearly and resolve employee concerns effectively
• A problem-solver who can design processes that scale

Persona Traits

• Empathy: Handles employee concerns with care and fairness
• Integrity: Maintains confidentiality and does what’s right even in tough situations
• Approachability: Builds trust and is easy for employees at all levels to approach

• People-First Mindset: Believes that great employee experience leads to better business outcomes