Associate Director, IT Business Continuity

Job Description

Associate Director, IT Business Continuity

The Opportunity

• Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
• Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.
• Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats.

Our Technology Centres focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company’s IT operating model, Tech Centres are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy.

A focused group of leaders in each Tech Centre helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centres.

Role Overview

Our Company’s IT division partners with colleagues across the business to help serve our patients and customers around the world. We are a high-energy team of dynamic, innovative individuals dedicated to leveraging information and technology to efficiently drive revenue and productivity, thereby advancing our contribution to global medical innovation.

This Team is an essential component of the IT Business that provides support to the Pharmaceutical Research, Supply Chain, and Marketing organizations.

This Department partners with colleagues across the business to help serve our patients and customers around the world. We are a high-energy team of dynamic, innovative individuals dedicated to leveraging information and technology to efficiently drive revenue and productivity, thereby advancing our company’s contribution to global medical innovation.

Role Overview:

Our company is an essential component of the IT enterprise that provides support to the Pharmaceutical Research, Supply Chain, and Marketing organizations.

Reporting to the Director, IT Business Continuity, the incumbent will coordinate and lead simulation exercises involving our teams and key third‑party vendors. Working under the direction of the IT Business Continuity program lead, the role will also manage training and awareness initiatives and drive the development and updating of business continuity plans at least every three years for all IT Product Owners.

What will you do in this role

• Under the direction of the Associate Director, IT Business Continuity, lead delivery of key initiatives of the IT enterprise business continuity roadmap, including the Top Enterprise Third-Party IT BC activities, and tri-annual updating and testing of IT BC plans.
• Drive execution of the IT Business Continuity program, translating direction from the Leader, into actionable plans, milestones, and deliverables while independently managing competing priorities.
• Advise and partner with stakeholders across IT and the business throughout the business continuity lifecycle, including conducting business impact analyses, defining continuity strategies, developing and maintaining plans, and designing scenario‑based exercises.
• Plan, coordinate, and support large‑scale simulation and vendor resiliency exercises with strategic third‑party providers, including scheduling, facilitation, documentation of findings, and oversight of remediation activities.
• Synthesize partner and stakeholder feedback, identify program gaps and opportunities, and present prioritized recommendations to program leadership to drive continuous improvement.
• Maintain subject‑matter awareness of industry best practices, emerging threats, and supporting technologies by engaging internal and external communities; evaluate implications for program strategy and implementation.
• Prepare and coach stakeholders for tabletop exercises and audits; lead remediation tracking and closure to ensure timely resolution of identified issues.

What should you have

• Bachelor’s degree in Business Administration, IT, or a related field.

• 8+ years of experience driving the IT Business Continuity strategy development, planning, and execution for a large-scale enterprise, with proven experience as an SME.
• Demonstrated strong cross-functional team leadership, facilitation, and influencing ability.
• Strong project management and organizational skills, and ability to plan and manage multiple projects and tasks simultaneously.
• Ability to work in ambiguity, to problem solve, and to make rapid / disciplined decisions.
• Ability to balance strategic thinking with effective, timely execution and delivery.
• Demonstrated ability to be successful within a matrix organization where strong leadership, influence and collaboration are essential to enlist support and commitment from peers.
• Proficient in managing virtual engagements and/or workshops with a variety of international stakeholders.
• Ability to work effectively with a variety of different leadership personalities.
• Ability to attend in-person meetings, as this position will require periodic on-site attendance as-needed.
• Experience using productivity and collaboration tools, e.g., Office, Teams, and SharePoint.

• Eagerness to learn and develop in the field of compliance and digital regulations.
• In-depth knowledge of ISO 22301 and NIST SP 800 series.
• Experience with ServiceNow, Confluence, Jira, Apptio Target process.
• Experience operating in a highly regulated environment such as health care or finance.
• Broad understanding of end-to-end company operations and organizational structure including research and development, manufacturing, commercial operations, financial processes, & IT.
• Experience and/or certification in related fields of risk management, crisis management, disaster recovery, or business continuity planning.

Preferred Experience and Skills:

• Eagerness to learn and develop in the field of compliance and digital regulations.
• Basic knowledge of ISO 22301 and NIST SP 800 series.
• Experience with ServiceNow, Confluence, Jira, Apptio Target process.

Our technology teams operate as business partners, proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver services and solutions that help everyone be more productive and enable innovation.

Who we are

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we are bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

#HYDIT2025

Required Skills:

Preferred Skills:

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Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

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Requisition ID:R374453