Assistant Manager - Operation

About Loadshare

LoadShare

What sets us apart:

•       Scale with depth: We handle ~400K deliveries/day across food, e-commerce (B2C), B2B retail, and digital commerce, powered by a 20,000+ rider network.

•       Strong financials, stronger ambition: With 430 Cr in FY25 revenue and support from global investors (Tiger Global, Matrix, BII, Stellaris, BeeNext), we have a long runway and a path to profitability

•       Dual-engine model: We not only operate India’s most flexible last-mile delivery network, but also license our in-house logistics tech platform that processes an additional 20 lac orders/day — one of the few in India to enable asset cross-utilization across verticals

•       Strategic partner to India’s digital economy: We work with every major digital commerce player (ecomm, quick commerce, food, mobility) , and are expanding wallet share and capabilities within existing giants while co-creating new models with emerging platforms and brands.

•       Built to scale profitably: We’re not chasing GMV at all costs. We’re building the most capital- efficient, tech-enabled logistics engine in the country.

We’re now building for our next phase: a 5X scale-up over the next 5 years, anchored in sharper client focus, deeper solutions, and new growth engines.

Founders/ Founding team:

  Raghu Talluri (CEO) - Formerly at Myntra, McKinsey

  Pramod Nair (CTO) - Formerly at Freecharge, Snapdeal, MartMobi

  Rakib Ahmed (Co Founder, Head EComm/ Trucking/Warehousing)- Formerly at ICICI Prudential, Co founder Lunate Eco

  Overall 500+ employees on roll

What You’ll Do

Operational Leadership

• Oversee

  daily last-mile operations

  across multiple hubs within your cluster to ensure on-time delivery and dispatch.
• Drive

  SLA adherence

  for delivery performance, TAT, and customer experience.
• Ensure

  process compliance

  across all hub operations including sorting, scanning, POD, and inventory.

Performance Management

• Analyze

  KPIs and operational dashboards

  (delivery success %, cost per shipment, utilization, etc.) and drive performance improvements.
• Identify process gaps and implement corrective and preventive actions.
• Ensure cost optimization and productivity improvement across hubs.

People & Vendor Management

• Lead, mentor, and manage

  Hub Incharges, Supervisors, and ground staff

  within the cluster.
• Drive motivation, discipline, and engagement across a diverse workforce.

Stakeholder Management

• Collaborate with

  central operations, business teams, and clients

  to resolve operational challenges.
• Provide regular updates on cluster performance to regional leadership.

Who You Are

• 3+years of experience in last-mile logistics / e-commerce operations / supply chain.
• Proven track record of managing multi-hub operations at scale 
• Strong data orientation: able to work with dashboards, KPIs, and process metrics.
• Exceptional leadership skills with ability to manage large teams and vendors in high-pressure environments.
• Execution-focused with strong problem-solving and decision-making ability.

Nice to Have

• Experience in logistics players 
• Hands-on with operational tech platforms, rider apps, and last-mile automation tools.
• Exposure to scaling hubs in Tier 2/3 towns along with metro operations.

Why This Role

• Leadership Opportunity:

  Own end-to-end operations for an entire cluster.

• Impact at Scale:

  Directly responsible for thousands of deliveries every day.

• Career Growth:

  Fast-track path into Regional Operations Head roles as Loadshare scales.

Responsibilities:
1.Oversee daily last-mile operations for on-time delivery2.Analyze KPIs and drive performance improvements3.Collaborate to resolve operational challenges4.Foster a culture of excellence