Summary
Position Summary
Assistant Manager - Deloitte USI – Industry & Client portfolio Management (I&CPM) – NSE-Win/Loss program
The I&CPM closely works with the industry Client Portfolio Management leads from NSE to ensure day to day delivery of our strategic client programmes is consistently and accurately delivered. The team collaborates with the industry CPM leads and the industry Business Partners to ensure all client related aspects of our C&I strategy are supported and delivered.The three key pillars of the CPM team role are to:
- Enable and inform the prioritisation of our Firm’sresources
- Help build and inform the best teams to serve ourclients
- Accelerate and enhance client conversations
thereby playing a critical role in supporting the activities and client interactions of our key client service teams, whilst supporting the industry leaders, their executive teams and the industry Clients & Industries teams in executing their client strategies and activities.
NSE Win/Loss Programme
As a Win/Loss Programme Assistant Manager, you'll be at the heart of our sales performance analysis, driving continuous improvement by turning win/loss data into actionable insights. You'll own the entire win/loss debrief process, from managing the tracker spreadsheet and scheduling meetings, to capturing key takeaways and developing insightful reports. Your analysis will identify trends and pinpoint areas for improvement in our sales strategies, directly influencing how we approach future opportunities. You'll also be responsible for maintaining the integrity of our win/loss data, ensuring accurate input and analysis within our backend systems. This role is crucial for optimizing our sales performance and contributing to Deloitte's overall success.
Work you’ll do
The key job responsibilities include the following:
Strategy, Reporting and Planning
- Support sales success across Deloitte NSE as a Win/Loss Programme
- Run the win/loss debrief process, turning client insights into actionable strategies. You'll collaborate with sales teams, analyze data using cutting-edge resources (including our CRM tools), and directly impact Deloitte's growth
- Extend ongoing support to business strategy initiative around business development, knowledge management, quality, process improvement etc
- Assisting with the geographic consolidation and analysis of data around opportunities and revenues
- Updating and ensuring industry overview decks and strategy decks are up-to-date
- Support the development of leadership presentations, sector overview decks, growth platform/solution area overviews etc.
Client Programme Management
- Data manipulation/analysis to help support execution and monitoring of client programmes and associated activities
- Assistance with client portfolio management activity, including assistance with communications, liaising with client teams on activity updates, helping support good client programme governance
Team Management
- Promote best practices and share knowledge among stakeholders both onshore and offshore
- Ensure all production is done in compliant with the process guidelines and client specific guidelines
- Coordinate with team members (if required by project) and ensure superior product quality and completion of ongoing projects within stipulated timelines
- Ensure data confidentiality, integrity and protection of company's intellectual property
Work Location: Hyderabad
Shift Timings: 11 AM to 8 PM
The team
The Industry & Client portfolio Management (I&CPM) has been set up to create a new offshore capability to support the industry leads and business partners on industry strategy, reporting, planning and client programmes.As our Win/Loss Programme Assistant Manager, you won't just be analyzing data – you'll be transforming it into actionable insights that directly influence our sales success. Imagine having a front-row seat to understanding what makes our clients tick, and then using that knowledge to shape how we approach future opportunities. You'll be a key player in driving continuous improvement, collaborating with various stakeholders to deliver data-driven recommendations and celebrate the wins.At Deloitte, you'll have access to cutting-edge resources, including our CRM systems, and collaborate with a team of experts dedicated to sales excellence. You'll gain invaluable experience working with a diverse range of businesses and industries, broadening your skillset and contributing to a dynamic, high-performing team. This role offers a unique opportunity to closely work with the leadership to support our sales strategy, making a real impact on Deloitte's growth.
Qualifications
Required:
- Master's (PGDM) and MBAs from Tier II B-school
- 6-9 years of experience in business research or market research
- Strong stakeholder and project management skills are expected
- Strong business development capability with proven track record
- Strong understanding of business research methodologies
- Ability to synthesize qualitative and quantitative data quickly and draw meaningful insights
- Proficiency in navigating CRM systems
- Ability to work independently
- Ability to plan individual market research projects and take ownership of deliverables
- Exceptional attention to detail
- Excellent written and oral communication skills
- Master proficiency in MS applications, including PowerPoint, Excel, Word, Outlook
- Able to work effectively with stakeholders in a matrix and multi-cultural organization
- Help develop key intelligence questions and design a research approach and story board using industry specific methodologies to address these questions
- Experience of working with brand guidelines and templates
- Be organized and structured in the completion of tasks
Preferred:
- Familiarity with sales improvement frameworks
- Experience working with Win/Loss Programs
- Basic understanding around gathering of strategic market intelligence, regular market monitoring, company and competitor intelligence
- Understanding of business research methodologies and research databases such as Factiva, OneSource, Bloomberg etc.
- Flair for creative problem solving, flexibility to manage multiple projects, and prioritization
- Knowledge and working experience in other analysis tools like MS Access, MS Excel (macros), Tableau, PowerBI, R, Python or any Gen AI tools to generate meaningful insights
How You’ll Grow
At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Deloitte’s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Corporate citizenship
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities.We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.
Our purpose
Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
Professional development
At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
Benefits To Help You Thrive
At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.Requisition code: 313817
