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Jobs in Gurgaon
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EXL Services
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Assistant Manager

Assistant Manager

EXL Services

3 - 6 years

5 - 9 Lacs

Gurgaon

Posted:3 hours ago| Platform: GlassDoor logo

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Skills Required

management engagement invoicing data jira confluence agile tracking processing contracts service research leadership forecasting projections compliance recordkeeping support zones training reports scheduling logistics workflow

Work Mode

On-site

Job Type

Part Time

Job Description

Assistant Manager

EXL/AM/1447793

ServicesGurgaon

Posted On

12 Aug 2025

End Date

26 Sep 2025

Required Experience

3 - 6 Years

Basic Section

Number Of Positions

Band

Band Name

Assistant Manager

Cost Code

8111248

Campus/Non Campus

NON CAMPUS

Employment Type

Permanent

Requisition Type

New

Max CTC

750000.0000 - 1000000.0000

Complexity Level

Not Applicable

Work Type

Hybrid – Working Partly From Home And Partly From Office

Organisational

Group

Analytics

Sub Group

Banking & Financial Services

Organization

Services

LOB

Banking & Financial Services

SBU

Consulting

Country

India

City

Gurgaon

Center

Gurgaon-SEZ BPO Solutions

Skills

Skill

VENDOR MANAGEMENT

CLIENT CO-ORDINATION

PROJECT MANAGEMENT

EMPLOYEE ENGAGEMENT

MIS

INVOICING

Minimum Qualification

BACHELOR'S DEGREE

Certification

No data available

Job Description

Job Responsibilities:

Plan and track project schedules, using tools like Jira, Confluence and ensure consistent progress updates and aware about the agile methodology.
Ensure adherence to schedules, serve as the host for meetings, and oversee the follow-up on action items and deliverables.
Maintain and distribute Minutes of Meetings, ensuring proper tracking of follow-up actions.
Handle vendor relationships, ensuring efficient payment processing and managing contracts, service level agreements (SLAs) and partnership deeds.
Research, prioritize, and follow-up on incoming issues, including sensitive or confidential matters, providing timely resolutions.
Prepare and review presentations for senior leadership and key stakeholders.
Oversee contract management (SOW, MSA, NDA etc), including project and client creation and ensure timely invoicing.
Manage revenue forecasting, monitor performance against projections and adjust forecasts or deferrals as necessary.
Administer timesheet management for project resources, ensuring accuracy and compliance with client requirements.
Manage timesheet compliance and ensure accurate recordkeeping for project resources.
Provide flexible shift support across IST/EST time zones or as needed, maintaining availability and responsiveness.
This role requires strong organizational skills, attention to detail and the ability to manage multiple tasks and stakeholders in a fast-paced environment.
Coordinate completion of organization wide mandatory training to ensure compliance
Assist in developing and maintaining Internal line compliance policies and procedures
Preparing MIS reports, Trackers on time-to-time basis

Provide comprehensive administrative support, handling a wide range of business tasks efficiently.
Manage a dynamic calendar, coordinating and scheduling appointments, meetings, and conferences.
Prepare and submit accurate expense reports.
Draft and manage confidential correspondence and communications.
Organize and coordinate complex travel arrangements, including itineraries, accommodations, lunch/high tea arrangements, and meetings, ensuring all logistics are in place.
Collaborate with stakeholders to determine appropriate responses, preparing briefings on issues and proposed solutions for management.

Workflow

Workflow Type

L&S-DA-Consulting

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