Assistant Manager

Role & responsibilities

A. Employee Relations & Grievance Management

• Act as a trusted advisor and first point of contact for employees on workplace concerns.
• Handle grievances, employee queries, and conflict situations with fairness, empathy, and adherence to company policies.
• Foster a culture of transparency, open communication, and mutual respect across teams.

B. Talent Management and Development

• Implement performance management processes, ensuring timely goal setting, reviews, and feedback.
• Drive talent retention strategies and career progression planning.
• Support leadership in identifying high-potential employees and designing growth interventions.
• Partner with managers to create succession pipelines and development plans.

C. HR Operations and Compliance

• Oversee day-to-day HR operations including onboarding, induction, HRMS updates, and personnel record management.
• Support payroll coordination and benefits administration in collaboration with the HR operations team.
• Ensure compliance with statutory requirements and internal HR policies.
• Regularly review and update HR processes for efficiency and accuracy.

D. Recruitment and Onboarding

• Partner with stakeholders to understand manpower requirements for various departments.
• Source, screen, and interview candidates to meet hiring needs within set timelines.
• Ensure smooth onboarding and induction to provide a seamless employee experience.
• Build and maintain a pipeline of potential candidates for critical positions.

E. Business Partnership & Stake Holder Management

• Collaborate closely with line managers and business leaders to align HR strategies with organizational objectives.
• Provide HR insights and data to management for informed decision-making.
• Actively contribute to workforce planning and organizational development initiatives.

F. Rewards & Recognition/ Employee Engagement

• Partner with HR colleagues in all employee engagement activities like monthly reward and recognition program, employee connects, festival celebrations, sports, etc.

G. Performance Management

• Partner with HR Manager in driving confirmation and annual appraisals.

Preferred candidate profile

• 7 - 10 Years of HR experience in an upscale retail/hospitality industry in talent management, HR operations, recruitment and grievance handling.