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AI Content Partnerships Manager

AI Content Partnerships Manager

RELX

0 years

0 Lacs

chennai tamil nadu india

Posted:1 week ago| Platform:

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Skills Required

ai content onboarding management engineering finance contracts negotiation development compliance salesforce drive workflow optimization resolve data reporting tableau maintenance support transparency enablement publishing crm power communication licensing discovery software jira confluence reports strategy research

Work Mode

Remote

Job Type

Full Time

Job Description

Role Summary

You will own the

end-to-end operational onboarding and life-cycle management of all third-party (3P) content partners

feeding Elsevier’s AI products. Acting as the central orchestrator between partner organizations and our internal Product, Engineering, Legal and Finance teams, you will ensure content flows efficiently, contracts progress smoothly through internal processes, and stakeholders always know “where we are” against ingestion targets.

Scope note

Individual contributor (no direct reports)
Contract negotiation handled by Business Development; you shepherd agreements through Legal / Salesforce
Most partners are in North America and Europe; occasional business-hours overlap meetings required
Growth path may evolve toward Product Manager role

Key Responsibilities

Content Provider Management

Own day-to-day relationship and SLA adherence for ~100 live providers across journals, books and OA aggregators
Ensure compliance with internal standards and timelines
Coordinate monthly ingestion, QA sign-off and payment cycles via Salesforce and Finance

Continuous Improvement and Scale

Drive workflow optimization; reduce average onboarding time
Track and manage content ingestion and delivery pipelines
Proactively identify bottlenecks or operational inefficiencies
Investigate and works with appropriate internal teams and external partners to address and resolve issues
Lead rollout of automated contract flows and maintain playbooks for new partner types

Data and Reporting

Publish monthly Tableau dashboards on ingestion volume vs. targets, partner health and revenue share
Escalate risks early and maintain a transparent knowledge-base for internal stakeholders
Supports the creation of and maintenance of a centralized knowledge base to support stakeholder transparency and accountability

Required Qualifications

3 + yrs in content operations or partner enablement within publishing or SaaS
Proven program-management skills across functions
Working knowledge of Salesforce or comparable CRM workflows
Data fluency: can interpret dashboards (Tableau, Power BI) and spot anomalies
Strong stakeholder communication and issue-resolution abilities
Familiarity with digital content licensing concepts (rights, metadata, revenue share) a plus

Nice-to-Haves

Experience with AI-powered discovery, STM content, or open-access aggregation
Exposure to product development methodologies and software e.g. JIRA/Confluence

Working Environment

Location: Remote or hybrid within North America or Europe time zones.

Travel: < 10 % for occasional partner or team off-sites.

Reports to Director of Product Management; partners daily with Business Development, Engineering, Legal, and Finance.

Why Elsevier?

You’ll sit at the heart of our strategy to transform trusted research content into AI-ready assets, enabling breakthrough discovery for millions of scientists worldwide. Your operational excellence will directly accelerate that mission.

Ready to streamline how the world’s research enters the AI era?

Apply with your résumé and a brief note highlighting a process improvement you spearheaded in a prior role.

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AI Content Partnerships Manager