4193 Zendesk Jobs - Page 27

WALK-IN INTERVIEWS Career Comeback Professionals || Experienced Professional || Fresh Graduates Hiring for Position - Customer Experience Advisor Joining Date : Within 10th Nov 2025 Interview Date & Time : 20th October 2025 to 3rd November 2025 (Only Weekdays i.e. Monday to Friday) 12:00 PM IST to 05:00 PM IST Where : Bark.com, 1st Floor, Tower 3, IndiQube Symphony, Craig Park Layout, Ashok Nagar, Bengaluru, Karnataka 560001 Google Maps : https://maps.app.goo.gl/YvR6uUgx1Kde8UELA Document(s) To Carry - Rsum About The Role We are looking for an ambitious and professional Customer Experience Advisor to join our APAC team in India. This role is ideal for individuals who bring a strong blend of ...

About Responsive Responsive (formerly RFPIO) is the global leader in strategic response management software, transforming how organizations share and exchange critical information. The AI-powered Responsive Platform is purpose-built to manage responses at scale, empowering companies across the world to accelerate growth, mitigate risk, and improve employee experiences. Nearly 2,000 customers have standardized on Responsive to respond to RFPs, RFIs, DDQs, ESGs, security questionnaires, ad hoc information requests, and more. Responsive is headquartered in Portland, OR, with additional offices in Kansas City, MO and Coimbatore, India. Learn more at responsive.io. About The Role The Customer Sup...

Industry & Sector: Fast-growing EdTech and student services provider operating in the academic support, admissions advisory, and learner success sector. We deliver academic counselling, admissions assistance, and ongoing student engagement services to learners across India through on-site centres and integrated digital platforms. Role Title: Academic Counselor / Student Success Advisor (Night Shift) On-site, India About The Opportunity We are hiring on-site night-shift Academic Counselors to join a high-energy student services team. This role focuses on telecounseling, academic advising, and admissions support to ensure prospective and enrolled learners receive timely guidance, course recomm...

About Us Our leading SaaS-based Global Employment Platform enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we're dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere. Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated. The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation ...

Responsibilities: In this role, you will: BE AN OWNER: Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Product and Engineering teams. WEAR THE CUSTOMER SHOES: Work with our customers' and partners' developers, architects, and support personnel to resolve problems with potentially very costly and far-reaching consequences. EMPOWER OTHERS: Collaborate with your teammates, the Product and Engineering teams including filing JIRAs to report reproducible bugs. RUTHLESSLY PRIORITIZE: Be ready to assist our customers when they need us. This position may require working an irregular shift, including the weekend/holidays (Shifts are subject t...

About The Role Skill required: Tech for Operations - Product Development Management Designation: App Automation Eng Senior Manager Qualifications: Any Graduation Years of Experience: 15 to 25 years What would you do? You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model and drive exceptional results. Overall 15+ years of delivery and software implementation experience, good exposure in Customer Operations and Sales Operations domainSignificant and varied technology implementation experience in Customer Operations landsc...

Job Description Capgemini’s Connected Marketing Operations practice offers and delivers Marketing Operations services to its top fortune 500 clients. Our portfolio of services is focused on delivering latest and best in Content Operations, Campaign Services and Performance Marketing solutions to drive marketing and sales outcomes for the clients. We are looking for a results-oriented senior leader to lead the global delivery & client relationship management for multiple projects. If you are driven by hyper growth challenge and love to wow the clients with your innovative solutions, then this is just the right leadership role for you! Primary Skills He/She/They OR, the incumbent will have 18+...

The CoinDCX journey: Building Tomorrow, Today At CoinDCX, we believe ‘CHANGE STARTS TOGETHER’. You are the driving force that will help us make Web3 accessible to all. In the last six years, we have skyrocketed from being India’s first crypto unicorn to carrying a community of over 125 million with us. To continue maximising the adoption and acceleration of Web3, we are now focused on developing cutting-edge products, addressing accessibility and security challenges, and bridging the gap between people and Web3 technologies. While we go ahead and keep dominating the Web3 world, we would like to HODL you on our team! Join our team of passionate innovators who are breaking barriers and buildin...

About Tide At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting. Tide is transforming the small business banking market with over 1.6 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to help SMEs save both time and money. Tide Facts Tide is available for UK, Indian, German and French SMEs Over 1.6 mil...

Designation - Support Operations Lead Location: [ Mumbai / Bangalore / On-site] Experience: 5+ years Function: Operations / Customer Support Industry: Insurance | Fintech | Consumer Services About the Role We are looking for a Support Operations Lead to manage our customer support operations across multiple channels. The ideal candidate will drive service excellence, ensure SLA compliance, manage vendor teams, and build scalable processes to deliver an exceptional customer experience. Key Responsibilities Lead the support and calling team , managing rosters, QA checks, and daily performance reviews. Drive SLA adherence by tracking response, resolution, and escalation metrics. Manage BPO/vend...

About Instead Instead is a tax platform designed to help taxpayers and tax professionals collaborate to save money on taxes. As the first company in decades to receive IRS approvals to E-file 1040, 1041, 1120, 1120S, and 1065 — we're re-inventing a complex category. Founded in 2023, Instead combines LLMs with tax law to make tax management a continuous, proactive process rather than a dreaded annual deadline. Our investors include Sarah Guo from Conviction, IRIS (the largest tax software provider in the UK), and many of our partners and customers who believe in our mission and vision. Our team comes from top tax, financial services, and fintech companies — Gusto, Intuit, Zenefits, Thomson Re...

Respond promptly and professionally to customer inquiries and complaints via phone, email, and live chat. ​Provide accurate and complete information about the company's products and services. ​Diagnose, troubleshoot, and resolve customer issues efficiently, providing step-by-step guidance. ​Escalate complex or unresolved issues to the appropriate internal teams (e.g., technical support, management) and follow up to ensure a timely resolution. ​Maintain detailed and accurate records of customer interactions, transactions, comments, and complaints using a CRM system. ​Gather customer feedback to help identify common issues and suggest improvements to products, services, and support processes. ...

Key Responsibilities Respond promptly and professionally to customer queries via phone, email, chat, and social media. Troubleshoot product or service issues by identifying root causes and offering practical, step-by-step solutions. Maintain accurate records of customer interactions, conversations, and transactions using CRM software. Collaborate with internal departments (sales, tech, logistics, etc.) to escalate and resolve recurring or complex customer issues. Provide timely updates and follow-ups to ensure customer satisfaction and closure of queries. Assist in improving customer support processes and share customer feedback with the relevant teams. Contribute to the creation of help cen...

Job Title: Digital Marketing & E-commerce Support Location: Guntur Job Type: Full-Time Job Summary: We are looking for a proactive and detail-oriented Digital Marketing & E-commerce Support professional with 1–2 years of hands-on experience in digital marketing and e-commerce operations. This role is ideal for someone early in their career who has a foundational understanding of online marketing channels and e-commerce platforms, especially with practical experience in managing and optimizing paid advertising campaigns on Google, Facebook, and Instagram. Key Responsibilities:Digital Marketing: Plan, execute, and optimize paid advertising campaigns on Google Ads , Facebook Ads , and Instagram...

Role- Permanent/ Full time Location- Noida/ Gurgaon/ Pune/ Bangalore Shift- 1:30PM to 11:30PM (10 Hours Shift. Also depends on the project/work dependencies) Working Days- 5 days Work Mode- Hybrid Job Descriptions: We are seeking a highly skilled and experienced Solution Architect & Delivery Lead to join our dynamic team. This pivotal role will be responsible for defining the technical vision, designing robust solutions, and leading the end-to-end delivery of Google Contact Center AI (CCAI) initiatives, with a primary focus on CCAI Agent Assist and Dialogflow CX . The ideal candidate possesses deep hands-on expertise in conversational AI and contact center technologies, combined with proven ...

Company Description Karya.cloud is a SaaS-based All-in-one Business Management Software company located in Hyderabad. The company is focused on revolutionizing the way SMEs operate by providing HRM, CRM, Project Management, Finance & Accounting solutions on a unified platform. Karya.cloud aims to increase productivity and accountability through its process-oriented approach. Customer Support: Act as the primary point of contact for customers post-purchase, providing technical support and guidance on the ERP product. Troubleshoot and resolve issues related to the ERP software, addressing customer concerns and ensuring timely resolution. Collaborate with the development team to escalate and re...

Job Description: Customer Care Specialist Company: IGT (International Game Technology PLC) Location: Gurgaon, India Experience: 1 3 Years Salary: Up to ₹2.5 LPA (Lakhs Per Annum) Contact: Swati - 9643109925 About IGT IGT is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world. The Role: Customer Care Specialist We are looking for a highly motivated and customer-focused individual to join our team as a Cust...

Industry & Sector A fast-paced Business Process Outsourcing (BPO) and Contact Center environment delivering customer support, back‑office processing, and voice/non‑voice services for global clients. We focus on process excellence, SLA adherence, and continuous performance improvement. Primary Title: BPO Process Trainer (On‑site) — Location: India About The Opportunity We are hiring a proactive Process Trainer to design and deliver high-impact training for new hires and ongoing upskilling programs across voice and non‑voice processes. You will own curriculum delivery, standard operating procedure (SOP) rollout, competency assessments, and frontline coaching to drive quality and productivity a...

As a Technical support engineer, you will provide technical support to customers world-wide. Will demonstrate excellent interpersonal skills while troubleshooting technical issues, provide timely customer feedback, and support roll-out of new applications, among other duties. What You’ll Be Responsible For: Troubleshooting technical issues directly with customers with various technical skill levels Diagnosing and repairing faults Engaging with customers directly to quickly get to the root of their problem Taking a customer through a series of actions to resolve a problem Provide support in the form of procedural documentation Managing multiple cases at one time Showing a passion for continue...

Customer Success, Support & QA Executive Location: Gurugram Experience: 1–2 years About Us CardByte AI Private Limited is a fast-growing SaaS company transforming how businesses connect, manage, and scale relationships through AI-driven contact management. We’re seeking a proactive Customer Success and Support Executive with an eye for quality to help our customers succeed and ensure a flawless product experience. What You’ll Do Customer Success & Support Onboard new customers and ensure smooth adoption of our SaaS platform. Conduct engaging product demos for new and prospective users. Provide prompt, high-quality support via email, chat, and phone. Follow up with customers to increase usage...

Be part of a high-growth digital and customer experience consulting firm that has been recognized as one of the fastest growing companies in America by Inc. 5000 and honoured in the Deloitte Technology Fast 500 North America. The Altudo Product Division (Rainmakers): Altudo Rainmakers is a hyper-focused, high-growth team within Altudo which works closely with leading Martech and digital workplace B2B SaaS decacorns and unicorns, soonicorns and disruptive startups. This division serves as an APAC, Middle East and North American partner to the likes of Asana, Similarweb, GWI, Zendesk, Salesforce, and SproutSocial, amongst others, serving over 250 customers, including some of the most recogniza...

Job Description We are Omnissa! Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-from anywhere experiences. We integrate industry-leading solutions—including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance—into a seamless, autonomous workspace that adapts to how people work. Our platform boosts employee engagement while optimizing IT operations, security, and cost. Guided by our Core Values— Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value —we’re growing rapidly and committed to delivering meaningful impact. If you're passionate about s...

Senior Process Specialist – EMEA Wealth Location: Mumbai, India Reports to: EMEA Wealth Controller Shift : UK Background Morningstar’s Finance team is responsible for planning, forecasting, and analysing the company’s financial results, while ensuring strong financial controls and compliance with regulatory requirements. The Wealth Finance Operations team supports regulated entities by managing client money flows between Client Money Accounts (CMA) and corporate accounts in strict compliance with FCA and group policies. This function plays a critical role in safeguarding client assets and maintaining accurate operational finance records. The Role The Senior Process Specialist will act as the...

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Technical Support Engineer in India. We are seeking an experienced Senior Technical Support Engineer to provide advanced technical assistance for enterprise software solutions. In this role, you will troubleshoot complex issues, ensure smooth product adoption, and enhance the customer experience through proactive problem-solving. You will collaborate with cross-functional teams including Product, Engineering, and Customer Success to resolve technical challenges efficiently. The role involves working directly with enterprise clients, managing live troubleshooting sessions, and maintainin...

About Bounty Box Bounty Box connects communities with fresh, locally sourced produce—delivered straight from farmers to your doorstep. We are on a mission to make healthy eating affordable, sustainable, and accessible, while supporting local growers and reducing food waste. Role Overview We are looking for a Customer Support Representative who will serve as the voice of Bounty Box across our support channels—chat, phone, and email. The ideal candidate will have excellent communication skills, empathy, and a customer-first mindset, ensuring every interaction reflects our brand’s values of care, freshness, and community. Key Responsibilities Handle incoming customer inquiries via live chat, ph...