4193 Zendesk Jobs - Page 26

We are seeking a dynamic and detail-oriented Assistant Operations Manager to support our IT operations team. This role will assist in overseeing daily operational activities, ensuring seamless service delivery, and driving operational excellence across the organisation. Key Responsibilities Team Coordination Project Support Performance Monitoring Vendor & Client Management Required Qualifications: Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field MBA or relevant certifications (PMP, ITIL, Six Sigma) is a plus Experience: Minimum 1 year of experience in IT operations, project management, or related roles. Proven track record of supporting...

Description Disrupting an industry is an ambitious challenge! DAZN are playing more hours of live sports than any other broadcaster anywhere in the world and we are on a journey to change the game! We are committed to bringing sport to fans in an affordable, accessible, and flexible way. Our Customer Service team is key to DAZN’s success. Join DAZN as a Command Centre Agent to ensure our center team delivers a World class experience to all DAZN customers worldwide. You will work in a 247 team to ensure we have the right people in the right place at the right time. You will be integral to the Operations teams to achieve SLAs and schedule adherence, whilst also being the first point of contact...

ABOUT TIDE At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting. Tide is transforming the small business banking market with over 1.6 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to help SMEs save both time and money. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 1.6 mi...

ABOUT TIDE At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting. Tide is transforming the small business banking market with over 1.6 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to help SMEs save both time and money. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 1.6 mi...

Job Description Capgemini’s Connected Marketing Operations practice offers and delivers Marketing Operations services to its top fortune 500 clients. Our portfolio of services is focused on delivering latest and best in Content Operations, Campaign Services and Performance Marketing solutions to drive marketing and sales outcomes for the clients. We are looking for a results-oriented senior leader to lead the global delivery & client relationship management for multiple projects. If you are driven by hyper growth challenge and love to wow the clients with your innovative solutions, then this is just the right leadership role for you! Primary Skills He/She/They OR, the incumbent will have 18+...

You will be responsible for: Conduct market research to identify selling possibilities and evaluate customer needs. Actively seek out new sales opportunities through cold calling, networking, and social media. Set up meetings with potential clients and listen to their wishes and concerns. Negotiate and close deals, ensuring customer satisfaction. Established and maintained positive and long-lasting relationships with customers and understood their needs and expectations Work closely with team members to achieve better results. Gather feedback from customers or prospects and share insights with internal teams. Stay updated on the latest market trends, industry developments, and competitive in...

Job Title: Customer Support Lead Location: Gurugram About Us : Enpass is the developer and supplier of one of the world’s leading password and passkey management application, trusted by businesses and consumers globally, with a strong customer base in Europe & US. It helps users prevent cybersecurity breaches caused by phishing and weak password practices while also addressing corporate and regulatory compliance requirements. What sets Enpass apart is its unique ability to provide full data sovereignty, enabling users to store their most valuable data within their own environment, which is a critical advantage for enterprises in today’s security-conscious world. Enpass offers seamless usabil...

As a Customer Service Representative, you will be the first point of contact for our clients and customers. You will provide them with information, assistance, and support regarding our products and services. You will also handle customer inquiries, complaints, and feedback through various channels, such as phone, email, chat, and social media. What the job entails: Answer incoming calls and emails from customers and respond to their questions and concerns Provide information about our products and services, such as features, benefits, pricing, and availability Process orders, payments, refunds, and returns, and update customer records accordingly Resolve customer issues and complaints or es...

HCLTech Walkin drive -International Voice Process (Experienced) 23th October 2025 Experience: (1- 4 Years) Shift: UK Shift Mode of interview: Walkin Date: 23th October 2025 Timing: 10:30 AM to 2:00 PM Contact HR: Dharani Work Location - Navallur. Interview Location: ETA 3- Techno Park, Sandhiya info city Special Economic Zone, 33, Rajiv Gandhi Salai, Navallur Village and Panchayat, Thiruporur Panchayat Union, Navallur, Tamil Nadu 603103, India . Job Summary: We are seeking enthusiastic and articulate professionals to join our on-site Client Support Services Team in Navalur, Chennai. This role involves providing voice-based support to UK-based clients, ensuring timely and effective resolution...

Location : Pune Experience : 4–5 Years Shift : Night Shift (US/Global Support Coverage) Job Type : Full-time About the Role: We are seeking a technically skilled and customer-focused Technical Support Engineer to join our team. This role involves monitoring systems, resolving incidents, and supporting end users and internal teams during off-hours. Key Responsibilities: Provide Tier 1/2 technical support during night shifts Investigate issues using Kibana or similar logging tools to analyze application logs and trace errors. Write and execute SQL queries to support data troubleshooting and reporting. Monitor infrastructure and applications; respond to system alerts and anomalies. Document inc...

Job Description Capgemini’s Connected Marketing Operations practice offers and delivers Marketing Operations services to its top fortune 500 clients. Our portfolio of services is focused on delivering latest and best in Content Operations, Campaign Services and Performance Marketing solutions to drive marketing and sales outcomes for the clients. We are looking for a results-oriented senior leader to lead the global delivery & client relationship management for multiple projects. If you are driven by hyper growth challenge and love to wow the clients with your innovative solutions, then this is just the right leadership role for you! Primary Skills He/She/They OR, the incumbent will have 18+...

Job Summary: The Customer Care Operations Manager is responsible for overseeing the daily operations of the customer service team, ensuring a high standard of customer support, implementing process improvements, and managing key performance metrics. This role plays a pivotal part in enhancing the customer experience, maintaining service level agreements (SLAs), and leading a team of customer care representatives and team leaders. We are seeking a highly motivated and experienced Customer Service Professional for our Customer Service department. This role will oversee a dynamic team responsible for delivering exceptional customer experiences. The ideal candidate will have proven leadership sk...

Company Description LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed. Join us to transform the way the world works. Job Description Hiring Team Description: LinkedIn is looking for a Knowledge & AI Enablement Lead, within LinkedIn’s Productivity...

Fraud Analyst – E-commerce Transactions (L1) (1 to 3 Years) Experience : 1 to 3 Years Location : Remote (Work from Home) Mode of Engagement : Full-time No of Positions : 3 Educational Qualification : Any Degree / Engineering Industry : E-commerce Work Time : IST / CET What We Are Looking For: 1–3 years of experience or internship exposure in eCommerce fraud/risk operations , order review , or transaction monitoring . Strong analytical and investigative mindset with the ability to follow structured playbooks and make accurate decisions within defined frameworks. Good written communication and documentation skills for preparing clear review notes and case updates. Working knowledge of Excel/Go...

Company Description AIMLEAP is a global technology consulting powerhouse, specializing in end-to-end full-stack development of AI-powered solutions with a focus on performance, scalability, and security. Certified with ISO 9001:2015 and ISO/IEC 27001:2013, AIMLEAP delivers innovative software and AI-driven solutions to help businesses of all sizes achieve their digital transformation goals. With over 13 years of experience, AIMLEAP has proudly co-created more than 50 successful products and enabled over 750 global businesses. AIMLEAP's services include enterprise-grade AI and software applications, AI-driven data engineering, web and mobile application development, data management, automatio...

Transaction Risk Executive – E-commerce (L1) (2 to 5 Years) Experience : 2 to 5 Years Location : Remote Mode of Engagement : Full-time No of Positions : 3 Educational Qualification : Any Degree / Engineering Industry : E-commerce Work Time : IST / CET What We Are Looking For: 2–5 years of hands-on experience in eCommerce fraud or risk operations , preferably involving L1 manual reviews , BNPL , or B2B environments. Strong investigative and analytical skills with the ability to apply structured playbooks and exercise sound judgment in decision-making. Excellent written communication and documentation abilities for preparing clear decision notes, audit records, and stakeholder updates. Profici...

Nous recrutons : Spécialiste du Support Client Francophone (Voix & Chat) – Télétravail Parlez-vous couramment le français et l’anglais ? Avez-vous le sens de la résolution de problèmes et le souci d’offrir un service exceptionnel ? Si vous souhaitez rejoindre une équipe en pleine croissance qui valorise le professionnalisme, le développement et la satisfaction client — cette opportunité est faite pour vous. Vos missions En tant que Spécialiste du Support Client, vous serez le premier point de contact pour nos clients francophones. Vous traiterez leurs demandes par appels entrants, chat en direct et e-mails, en veillant à ce que chaque interaction soit rapide, claire et utile. Responsabilités...

Job Description About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United...

Empower Growth as Our Next Customer Service Training Specialist Are you passionate about helping others succeed? At TalentPop , we are looking for a Customer Service Training Specialist who will play a vital role in equipping our agents and candidates with the skills and confidence they need to thrive. If you excel at creating engaging learning experiences and delivering impactful training sessions, this senior role is for you. What You’ll Bring To The Table 3–5 years of BPO experience in the Customer Service industry 1–2 years of experience as a Customer Service Trainer 1–2 years of Virtual Assistant experience (preferred) Experience with eCommerce platforms and tools such as Gorgias, Shopi...

Toast is driven by building the restaurant platform that assists restaurants in adapting, gaining control, and returning to what they do best: building the businesses they love. As a Manager for Toast’s Account Recovery team, your role is pivotal in supporting the productivity, compliance, and overall success of this specialized Care function. This team is responsible for securely helping customers regain access to their accounts, including MFA resets, MFA disables, and email address changes, while upholding strict security protocols and delivering a seamless customer experience. About this roll* (Responsibilities) Manage, coach, and performance-monitor a team of Account Recovery Agents, ens...

We have an Excellent Opportunity for Male Candidates for Automobile Service Champion. About Client: Our Client is an Indian multinational ride-sharing company, It also operates in other business verticles including financial services and cloud kitchens. Role: Automobile Service Champion Roles and Responsibilities:- 1 Customer Handling Receiving customer with smile and greet him with Politeness, courteousness and professionalism Verify the service requests made by customers & Capture VOC of the customer and update in the system Conversational skill for telephonic as well as face to face discussion Customer communications about repair updates 2 Diagnosis Analyse and Diagnose the Scooter to ide...

We have an Excellent Opportunity for Male Candidates for Automobile Service Champion. About Client: Our Client is an Indian multinational ride-sharing company, It also operates in other business verticles including financial services and cloud kitchens. Role: Automobile Service Champion Roles and Responsibilities:- 1 Customer Handling Receiving customer with smile and greet him with Politeness, courteousness and professionalism Verify the service requests made by customers & Capture VOC of the customer and update in the system Conversational skill for telephonic as well as face to face discussion Customer communications about repair updates 2 Diagnosis Analyse and Diagnose the Scooter to ide...

We have an Excellent Opportunity for Male Candidates for Automobile Service Champion. About Client: Our Client is an Indian multinational ride-sharing company, It also operates in other business verticles including financial services and cloud kitchens. Role: Automobile Service Champion Roles and Responsibilities:- 1 Customer Handling Receiving customer with smile and greet him with Politeness, courteousness and professionalism Verify the service requests made by customers & Capture VOC of the customer and update in the system Conversational skill for telephonic as well as face to face discussion Customer communications about repair updates 2 Diagnosis Analyse and Diagnose the Scooter to ide...

We have an Excellent Opportunity for Male Candidates for Automobile Service Champion. About Client: Our Client is an Indian multinational ride-sharing company, It also operates in other business verticles including financial services and cloud kitchens. Role: Automobile Service Champion Roles and Responsibilities:- 1 Customer Handling Receiving customer with smile and greet him with Politeness, courteousness and professionalism Verify the service requests made by customers & Capture VOC of the customer and update in the system Conversational skill for telephonic as well as face to face discussion Customer communications about repair updates 2 Diagnosis Analyse and Diagnose the Scooter to ide...

We are seeking an experienced and strategic IT Infrastructure Head to lead and manage Amasa Outsourcing’s technology infrastructure. The ideal candidate will have deep expertise in setting up and scaling IT systems for BPO or outsourcing environments, including chat support platforms, secure networks, and high-availability server infrastructure. This role demands both technical depth and business alignment, ensuring that all systems operate with 99.9% uptime, robust data security, and SLA-driven performance to support our 24/7 client operations. Key Responsibilities Infrastructure Setup & Management • Design, deploy, and manage end-to-end IT infrastructure, including servers, networks, and c...