4193 Zendesk Jobs - Page 28

Job Description Zendesk is a service-first CRM company that builds powerful, customizable software designed to improve customer relations. At Zendesk, we encourage growth, innovation and believe in giving back to the communities we call home. We are currently looking for a Senior Software Engineer based in Pune with a proven experience in implementing high scale data-processing applications to work on building the Real-time Reporting & Analytics pipeline at Zendesk. As a Senior Software Engineer, you would contribute to designing, implementing, refactoring and optimising systems with ownership on major project components. The ideal candidate has experience in building large-scale cloud appli...

ABOUT TIDE At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting. Tide is transforming the small business banking market with over 1.6 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to help SMEs save both time and money. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 1.6 mi...

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Marketing Automation Senior Associate The opportunity We are looking for Marketing Automation Senior Associate who will be responsible for performing the activities related to Brand Marketing and Communications. This individual will support projects involving tactical execution of campaigns end to end, process improvements and educating users...

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Marketing Automation Senior Associate The opportunity We are looking for Marketing Automation Senior Associate who will be responsible for performing the activities related to Brand Marketing and Communications. This individual will support projects involving tactical execution of campaigns end to end, process improvements and educating users...

Nous recrutons : Spécialiste du Support Client Francophone (Voix & Chat) – Télétravail Parlez-vous couramment le français et l’anglais ? Avez-vous le sens de la résolution de problèmes et le souci d’offrir un service exceptionnel ? Si vous souhaitez rejoindre une équipe en pleine croissance qui valorise le professionnalisme, le développement et la satisfaction client — cette opportunité est faite pour vous. Vos missions En tant que Spécialiste du Support Client, vous serez le premier point de contact pour nos clients francophones. Vous traiterez leurs demandes par appels entrants, chat en direct et e-mails, en veillant à ce que chaque interaction soit rapide, claire et utile. Responsabilités...

Customer Success Executive : 0 - 3 yrs The Zell Story Transforming careers through affordable, accessible training and top-notch education in partnership with industry experts, Zell Education is dedicated to empowering individuals for professional success. At our workplace, dedication meets quirkiness fostering innovation and collaboration. With a serious approach to work and a commitment to enjoyment, we offer a close-knit, family-like atmosphere. Join us for a fulfilling work-life balance where your ideas and uniqueness are celebrated, making each day an exciting adventure. For more information about Zell, please visit: https://www.zelleducation.com/why-zell/ Come join us if you are passio...

Job Summary We are looking for an experienced and proactive Senior IT Support Specialist to help maintain and enhance our company's IT infrastructure, covering both hardware and software operations. The ideal candidate will be a key technical resource, responsible for resolving complex support issues, ensuring the smooth functioning of our systems, and contributing to the implementation of IT best practices. This role requires 4-6 years of hands-on experience. Candidates must be available to join immediately and be open to travel to other office locations when required. Key Responsibilities Administer and maintain the company's IT infrastructure, including hardware, software, and networks, s...

About Astra: Astra is a cybersecurity SaaS company that makes pentests simple with its AI-led Offensive Pentest Platform. Our continuous vulnerability scanner emulates hacker behavior with over 15,000 security tests, enabling CTOs and CISOs to achieve continuous security at scale, remediate vulnerabilities faster, and seamlessly embed security into DevOps pipelines. In 2024 alone, Astra uncovered 2.5M+ vulnerabilities, saving customers more than $110M in potential losses. Trusted by 1000+ companies in 70+ countries including Loom, MamaEarth, Dream11, OLX Autos, and Canara Robeco Astra has been recognized globally by President Franois Hollande (La French Tech) and Prime Minister Narendra Modi...

Location : Noida, India. Employment Type : Full-time. Work Hours : Must be available to work during Pacific Standard Time (PST) business hours. About Level AI Level AI is revolutionizing the contact center industry with cutting-edge AI technology. Our AI-native platform helps enterprises extract deep insights from customer interactions, turning every conversation into a strategic asset. Backed by top-tier investors and trusted by leading global brands, Level AI is the most adaptive and forward-thinking solution in the market. Were growing fast and are looking for passionate individuals who want to shape the future of AI-driven customer experience. About The Role Were looking for a Tech Suppo...

Accounts Receivable & Collections Follow up on overdue invoices and send payment reminders. Record customer commitments and maintain accurate payment records in ERP systems. Escalate unresolved or complex AR issues to the onshore finance team. Customer Support (Zendesk or Similar) Manage AR-related customer tickets including invoice requests, payment confirmations, and disputes. Categorize, prioritize, and escalate tickets as needed. Respond to client queries in a timely and professional manner. Administrative & System Tasks Update and edit PDF invoices. Maintain and update Excel trackers and AR logs in Dynamics 365 . Assist with invoice processing, documentation, and reconciliations.

WALK-IN INTERVIEWS Career Comeback Professionals || Experienced Professional || Fresh Graduates Hiring for Position - Customer Experience Advisor (Weekend Work Only) Joining Date : Within 10th Nov 2025 Interview Date & Time : 20th October 2025 to 3rd November 2025 (Only Weekdays i.e. Monday to Friday) 12:00 PM IST to 05:00 PM IST Where : Bark.com, 1st Floor, Tower 3, IndiQube Symphony, Craig Park Layout, Ashok Nagar, Bengaluru, Karnataka 560001 Google Maps : https://maps.app.goo.gl/YvR6uUgx1Kde8UELA Document(s) To Carry - Résumé Overview : We are looking for a highly motivated and skilled Customer Experience Agents to join our team. You will be the first point of contact for our professional...

WALK-IN INTERVIEWS Career Comeback Professionals || Experienced Professional || Fresh Graduates Hiring for Position - Customer Experience Advisor Joining Date : Within 10th Nov 2025 Interview Date & Time : 20th October 2025 to 3rd November 2025 (Only Weekdays i.e. Monday to Friday) 12:00 PM IST to 05:00 PM IST Where : Bark.com, 1st Floor, Tower 3, IndiQube Symphony, Craig Park Layout, Ashok Nagar, Bengaluru, Karnataka 560001 Google Maps : https://maps.app.goo.gl/YvR6uUgx1Kde8UELA Document(s) To Carry - Résumé Processes Hiring For : Global Emails Fresh Graduates and Career Come-backs are eligible to apply Excellent written and spoken English Experience is Sales is good to have. Good to have s...

Company Description Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology giants including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services. We're An Award-winning Employer Reflecting How Our Employees Are At The Very Heart Of Version 1 And What We Do UK & Ireland's premier AWS, Microsoft & Oracle partner 3300+ strong, 350/300m revenue business...

Experience:3-5 Years Location: Bangalore Work Mode: Hybrid Job Type: Fulltime About The Role We are seeking a Product Support Lead to establish and manage our product support function. This is a mid-level, hands-on role for someone with strong operational support experience, who can handle client-facing issues while building the foundation for a scalable support team. Initially an individual contributor role, the Product Support Lead will grow into managing a small team (2–4 support engineers/agents). The role requires ensuring timely issue resolution, meeting SLAs, and delivering exceptional customer experience through structured processes and clear communication. Responsibilities Operation...

Your key responsibilities Tactical execution of Marketing Automation campaigns with varying complexities and sizes Experience with supporting email marketing campaigns and using various digital marketing tools, Marketo knowledge is a must Coordinate and liaise with internal and external stakeholders to ensure all relevant content, assets and target audience parameters are received for campaign execution Provide project support to all MarTech team members throughout the various stages of the project, including testing use cases Regular reporting to key stakeholders on the performance of marketing automation campaigns and suggest on improvement avenues that is backed by data Support process im...

Job Description Note***: This is a hybrid role, combining remote and on-site work, requiring 3 days in the office, and relocation to Pune. We are seeking a highly skilled Frontend QA Engineer with extensive experience in UI testing and a mandatory background in Cypress UI testing. The ideal candidate will have a strong understanding of both JavaScript and TypeScript codebases and possess the ability to manage and maintain testing infrastructure effectively. With a minimum of 6 or more years of industry experience, including at least 3+ years in QA and testing roles, the candidate should have substantial exposure to GitHub CI/CD pipelines. Key Responsibilities Develop, design, and execute com...

Responsibilities : Provide top-notch technical support to customers through various channels, including email, chat, and phone Troubleshoot and resolve technical issues related to our IoT devices, ensuring prompt and accurate solutions Collaborate with cross-functional teams to escalate and resolve complex technical problems Document customer interactions and resolutions in our support system Proactively identify and communicate recurring issues to the product and engineering teams for resolution Stay up-to-date with product knowledge and updates to provide accurate and effective support Assist in creating and updating support documentation and resources for customers Demonstrate a strong cu...

Job Description: Job Title: Client Implementation (API SaaS), AS Location: Mumbai, India Role Description About DIPL Deutsche India Pvt. Ltd. , Mumbai, a wholly owned subsidiary of Deutsche Bank, acts as a talent pool for the bank's Corporate and Investment Banking team worldwide. This team significantly contributes to Deutsche Bank's revenues and profits. As one of the leading Corporate Investment banks globally, Deutsche Bank plays a crucial role in the global financial sector. Objective of the position The role involves onboarding Corporate Bank clients by: Implementing APIs / SaaS product end-to-end. Coordinate Client Integration / Technical client onboarding. Validating financial messag...

Job Title International Technical Support Engineer (SaaS) Job Summary You will provide technical support for a cloud-based SaaS product to users/customers across multiple countries/time zones. Your primary goal is to ensure high availability, smooth user experience, fast resolution of issues, and maintaining strong customer satisfaction. You’ll work closely with product, development, and customer success teams to improve product quality and user experience. Key Responsibilities Respond to and resolve technical issues reported by international customers via email, chat, phone, or ticketing system. Troubleshoot problems related to software, networking, API integrations, permissions/authenticat...

Job Description Senior Software Engineer - Full Stack What You Will Do The Zendesk Product Led Growth team is looking for a Senior Software Engineer with strong command over the backend languages like Ruby or Java,with working knowledge of frontend languages like JavaScript and TypeScript and past experience with developing with frontend libraries like React.js to join them on their journey to make the Zendesk purchasing experience, one of the business' most crucial and fundamental aspects, more consistent and intuitive. Your responsibilities will include: Collaborating with product managers and engineers to ensure requirements are understood and executed upon. Follow Zendesk standards when ...

Company Description Gyanindit Pvt. Ltd. is dedicated to empowering individuals and organizations through knowledge and expertise. With our motto "Encouraging Empowerment," we provide exceptional services that help you achieve your personal and professional goals. Our mission is to make a meaningful difference by offering guidance, resources, and innovative solutions. We strive to equip every individual with the tools and support needed for success in their careers and organizational endeavors. Junior IT Support / IT Associate (Early-Career) Years of experience : 0-3 years Location: Kolkata Employment type: Full-time Reports to: Head of Operations/Owner This is full time opportunity with our ...

Cyara is the world’s leading Automated CX Assurance Platform provider, enabling leading brands across the globe to build better customer experiences faster. Through automated testing and monitoring, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day the most recognizable brands, including Airbnb and NAB trust Cyara to deliver customer smiles at scale. Our promise is Customer Smiles - Delivered at Scale, and as a member of Cyara’s team, you’ll be given the opportunity to bring that mission to fruition alongside our amazing community of fun-loving forward thinkers. Interested to find out m...

Location: Remote / Work From Home Employment Type: Full-time We are seeking a dedicated and empathetic Customer Service Representative to join our remote team. The ideal candidate will have excellent communication skills, a customer-first mindset, and the ability to resolve inquiries efficiently while maintaining a professional and friendly attitude. 🔹 Key Responsibilities Handle customer inquiries via email, chat, and phone in a timely and professional manner. Provide accurate information regarding products, services, and company policies. Resolve customer issues efficiently while ensuring a positive customer experience. Document interactions and maintain detailed customer records. Collabor...

This Role is Onsite (Navi Mumbai/Chennai) Position - Senior Project Manager Job Objective - The Project Manager’s role is to facilitate the successful implementation of the JiBe software for shipping companies and improving their productivity, efficiency, and safety standards, while reducing costs. All that while complying with JiBe company policies regulated by International Shipping and flag regulations. JiBe ERP Strives for Streamlining of processes and providing, competitive software packages to clients by creating pre-defined workflows that optimize an organization’s ability to meet the ever-changing demands in the Shipping industry for that, our Project manager plays an important role ...

Customer Support Specialist 📍 Location: Lucknow Company name: InLighnX Global 🕓 Employment Type: Full-time Are you passionate about helping people and creating exceptional customer experiences? We’re looking for a Customer Support Executive to join our growing team! 🚀 💼 About the Role As a Customer Support Executive, you’ll be the first point of contact for our customers — providing friendly, efficient, and solution-oriented assistance across multiple channels (email, chat, phone, or social media). You’ll collaborate closely with our operations, product, and sales teams to ensure every customer feels heard, valued, and delighted. 🎯 Key Responsibilities Respond promptly to customer inquiries ...