2821 Zendesk Jobs - Page 28

Join us as a Client Support Associate at Etech! What We Offer: Transportation allowance Canteen Subsidy Health Insurance Tuition Reimbursement Incentive components campaign wise Work Life Balance Initiatives Rewards & Recognition Internal movement through IJP What You’ll Be Doing: Act as the primary point of contact for client inquiries related to product features, functionality, and troubleshooting Respond to support requests via email tickets and phone calls Conduct live training sessions and assist with product reconfiguration as needed Coordinate delivery of various support services, including data migrations and system updates Troubleshoot technical issues and collaborate with internal ...

Day in the Life: As a Staff Developer Support Operations Analyst at Okta, your primary focus will be on leveraging data and process improvements to elevate the Developer Success team's performance. You will spend your days diving into support metrics, analyzing trends in developer issues and team productivity, and identifying areas for automation and process refinement. This may involve designing and building dashboards, generating regular reports, managing and optimizing support tools, and collaborating with various internal teams to implement operational enhancements. Your objective is to ensure the Developer Support team operates with maximum efficiency, enabling them to deliver outstandi...

WE’RE HIRING FOR AN IT SERVICE DESK MANAGER AT INDIA! Excis is a global IT support leader globally, driven by innovation and collaboration. We're looking for an IT Service Desk Manager to serve in a crucial frontline role, responsible for coordinating the successful delivery of IT field services to our internal IT team. This is a strategic leadership role that requires a big-picture thinker with a hands-on approach. You will oversee global service desk operations, manage regional teams, uphold SLAs, and drive continuous improvement in support delivery. You’ll play a pivotal role in shaping the user support experience across our global customer base. You’ll be responsible for ensuring smooth ...

Job Title: Training & Development Lead – Support Location: Nagpur About Habuild: Habuild is India’s first habit-building platform — starting with daily yoga. Our mission is to make habit building simple, consistent, and joyful for every household. Whether you're 3 or 91, we help you show up daily. Trusted by over 1 Crore members from 100+ countries, we’re redefining how people build lasting wellness habits through daily consistency, expert guidance, and community-driven care. As we grow rapidly, we’re looking for a strong people and process leader to manage our member support function across calling, email, and backend coordination with yoga/physio experts and data/Payment teams. If you thri...

Job Description Workplace Experience Coordinator Location: Pune, India - Onsite Are you passionate about enhancing workplace environments and driving employee engagement? Zendesk is looking for a Workplace Experience Coordinator to join our team in Pune, India. In this critical role, you will report directly to the Workplace Experience Manager, Pune and play a vital part in creating a dynamic and inspiring office atmosphere. You will be responsible for implementing innovative workplace initiatives, supporting operational excellence, and fostering a culture of collaboration and inclusivity. If you’re ready to take your expertise to the next level and make a meaningful impact on our workplace ...

About this role We're looking for a technical problem-solver who thrives at the intersection of content, technology, and process optimization. As an Associate Content Engineer, you'll be the bridge between our educational content and the platforms that deliver it—building tools, automating workflows, and ensuring everything works seamlessly at scale. You'll work directly with our Head of Content & Platform Strategy to shape how we deliver industry-aligned learning experiences across partner universities. This role is perfect for someone who loves fixing what's broken, building what's missing, and staying ahead of tech trends. What you'll do Content Deployment & QA Upload and configure assign...

Join TalentPop App as a Digital Sales & Support Representative! At TalentPop App, we’re redefining how e-commerce brands connect with their customers. We collaborate with fast-growing online businesses to deliver top-tier service and sales support that enhances every step of the buyer’s journey. If you’re someone who transforms questions into solutions, challenges into opportunities, and conversations into conversions — this role is for you. We’re looking for a motivated and customer-focused Digital Sales & Support Representative to join our remote team. In this role, you’ll support customers throughout their shopping experience while actively contributing to sales goals and retention effort...

About the Department: The Implementation / Delivery Department is responsible for onboarding the customer and ensuring the client’s project expectations are met with the timelines. Individual location specific teams are bifurcated and functional to cater the language preference of the customer to ensure more stickiness and connectivity with the customer to ensure smooth transition. Position Purpose : We are looking for passionate, professional and customer focused individuals who will be responsible for delivering onsite training, implementation, and support to ensure new customers' successful adoption and utilization of greytHR. About the Role As an Onsite Engineer, you will play a cruc...

Job Description / Responsibilities * Work together with the Application Support Manager to provide amazing customer support to users, ranging from small to large online retailers like Etsy, Groupon Goods, Shopify, Amazon, etc. Work with our customers to understand their problems, frustrations, and roadblocks. Provide your analysis to internal stakeholders, educating and evangelizing for improvements that result in a support experience that delights customers. Work with our product management and engineering teams to provide quantitative feedback on customer issues. Help drive product improvements to reduce customer frustration and friction. There will be opportunities to work in a first-clas...

Job Title: Support Head – Application Support & Maintenance Location : Jaipur Experience : 12–18 years Department : Service Delivery & Support Employment Type : Full-Time Position Summary We are seeking a dynamic and technically proficient Support Head to lead our Application Support & Maintenance function. The ideal candidate will take full ownership of the support ecosystem across multiple projects and clients, ensuring industry-best practices in L1, L2, and L3 support, strong process discipline, automation, proactive monitoring, SLA adherence, and consistent client satisfaction. The role demands hands-on experience across the application stack (frontend, backend, cloud, DevOps) and a demo...

ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction. Perks & Benefits Annual performance-based increases Paid time off Health and dental insurance or a monthly health stipend Holiday bonuses Permanent work-from-home setup Opportunities for career advancement as we continue to grow Responsibilities Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media. Assist Customers: Support customers with orders, shipping, product details, and returns. Quality-Based Responses: Provide thoughtful, ...

Join TalentPop App as a Digital Sales & Support Representative! At TalentPop App, we’re redefining how e-commerce brands connect with their customers. We collaborate with fast-growing online businesses to deliver top-tier service and sales support that enhances every step of the buyer’s journey. If you’re someone who transforms questions into solutions, challenges into opportunities, and conversations into conversions — this role is for you. We’re looking for a motivated and customer-focused Digital Sales & Support Representative to join our remote team. In this role, you’ll support customers throughout their shopping experience while actively contributing to sales goals and retention effort...

Job Title: Chat & Email Support Executive Experience Required: 1–3 years Location: Indore Employment Type: Full-Time Job Summary: We are seeking a customer-centric and detail-oriented Chat & Email Support Executive to join our support team. The ideal candidate will have 1–3 years of experience in handling customer queries via live chat and email, preferably in a fast-paced Direct-to-Consumer (D2C) environment. You will play a key role in ensuring a smooth and satisfying customer experience, acting as the first point of contact for product-related questions, order issues, and support requests. Key Responsibilities: Provide timely and professional customer support via live chat and email chann...

Join TalentPop App as a Digital Sales & Support Representative! At TalentPop App, we’re redefining how e-commerce brands connect with their customers. We collaborate with fast-growing online businesses to deliver top-tier service and sales support that enhances every step of the buyer’s journey. If you’re someone who transforms questions into solutions, challenges into opportunities, and conversations into conversions — this role is for you. We’re looking for a motivated and customer-focused Digital Sales & Support Representative to join our remote team. In this role, you’ll support customers throughout their shopping experience while actively contributing to sales goals and retention effort...

ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction. Perks & Benefits Annual performance-based increases Paid time off Health and dental insurance or a monthly health stipend Holiday bonuses Permanent work-from-home setup Opportunities for career advancement as we continue to grow Responsibilities Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media. Assist Customers: Support customers with orders, shipping, product details, and returns. Quality-Based Responses: Provide thoughtful, ...

ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction. Perks & Benefits Annual performance-based increases Paid time off Health and dental insurance or a monthly health stipend Holiday bonuses Permanent work-from-home setup Opportunities for career advancement as we continue to grow Responsibilities Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media. Assist Customers: Support customers with orders, shipping, product details, and returns. Quality-Based Responses: Provide thoughtful, ...

About GoKwik GoKwik is a growth operating system designed to power D2C and eCommerce brands from checkout optimization and reducing return-to-origin (RTO), to payments, retention, and post-purchase engagement. Today, GoKwik enables over 12,000 merchants worldwide, processes around $2 billion in GMV, and is strengthening its AI-powered infrastructure. Backed by RTP Global, Z47, Peak XV, and Think Investments and bolstered by a $13 million growth round in June 2025 (total funding: $68 million) GoKwik is scaling aggressively across India, the UK, Europe, and the US. Why This Role Matters We're looking for a Solution Support manager to strengthen our Merchant Success team – someone who can strad...

🔸 About Company Intellipaat is a leading online training and certification provider, offering comprehensive courses in various domains, including Data Science, Cloud Computing, AI, and more. We are committed to providing high-quality educational content and empowering learners worldwide to achieve their career objectives. We have more than 10 million learners from 150+ countries learning on our platform. We collaborate with the world's top universities, such as MIT and IITs, to create courses that enhance employability for working professionals and fresh graduates. 🏆Recognized by Economic Times as the most preferred edtech company, Intellipaat has experienced 10X growth in the past year. Joi...

Job Summary: We are seeking a motivated and detail-oriented Tier 1 Application Support Specialist to join our HQM (Healthcare Quality Management) support team. The ideal candidate will serve as the first point of contact for users encountering issues or inquiries related to HQM applications, providing prompt resolution or escalating to higher support tiers when necessary. Key Responsibilities: Serve as the primary contact for end-users seeking technical assistance via phone, email, or ticketing system. Log, categorize, and prioritize all incoming support requests using the ITSM/helpdesk system. Provide first-level support for HQM applications, including user access, basic troubleshooting, an...

Join TalentPop App as a Digital Sales & Support Representative! At TalentPop App, we’re redefining how e-commerce brands connect with their customers. We collaborate with fast-growing online businesses to deliver top-tier service and sales support that enhances every step of the buyer’s journey. If you’re someone who transforms questions into solutions, challenges into opportunities, and conversations into conversions — this role is for you. We’re looking for a motivated and customer-focused Digital Sales & Support Representative to join our remote team. In this role, you’ll support customers throughout their shopping experience while actively contributing to sales goals and retention effort...

Industry & Sector: Customer Experience & Travel Services — a technology-enabled contact center servicing travel, hospitality, and corporate clients with end-to-end booking, reservation, and post-sales support. This role supports high-volume, revenue-focused travel operations that require accuracy, empathy, and speed during night hours. Primary Job Title: Travel Consultant (Night Shift) Location & Work Type: On-site — India. Night-shift role supporting regional/global travel booking operations. Role & Responsibilities Handle inbound and outbound customer interactions over phone and chat to manage travel bookings, modifications, cancellations, and refunds while meeting SLA targets. Process res...

Position: Client Support Specialist Location: India (Remote) Employment Type: Full-Time Schedule: Monday to Friday, Day Shift Company Description Scry AI is a leading provider of AI-powered enterprise solutions, delivering transformational business outcomes through products like Collatio® (automation of complex document processing across financial, legal, and operational domains), Auriga® (Enterprise Knowledge Intelligence Platform), and Concentio® (IoT + AI platform for real-time monitoring and automation). Founded in 2014, we combine proprietary AI algorithms, domain-specific ontologies, and enterprise-grade integration capabilities to serve industries including finance, logistics, insuran...

Industry & Sector: Customer Experience & Travel Services — a technology-enabled contact center servicing travel, hospitality, and corporate clients with end-to-end booking, reservation, and post-sales support. This role supports high-volume, revenue-focused travel operations that require accuracy, empathy, and speed during night hours. Primary Job Title: Travel Consultant (Night Shift) Location & Work Type: On-site — India. Night-shift role supporting regional/global travel booking operations. Role & Responsibilities Handle inbound and outbound customer interactions over phone and chat to manage travel bookings, modifications, cancellations, and refunds while meeting SLA targets. Process res...

Customer Support L1 (Night Shift) Position Overview: We are seeking a highly motivated and customer-focused Customer Support L1 professional to join our team. The ideal candidate will be the first point of contact for clients, providing technical and non-technical support, troubleshooting issues, and ensuring an exceptional client experience. This role requires excellent communication skills, a strong problem-solving mindset, and a client first mindset. Shift Timing: This is a night shift position: 7:00 PM – 4:00 AM IST . Candidates must be open to working in this schedule. Responsibilities: Act as the first line of support for client queries and concerns over calls & email. Provide prompt a...

Job Description Who we're looking for: Zendesk is seeking a Software Engineer to join our Engineering Productivity team in Pune, APAC! In this role, you will tackle highly scalable technical challenges and contribute to enhancing our engineering processes. About The Team The Engineering Productivity team is dedicated to helping Zendesk Engineering teams provide easy-to-use tools and infra that simplify the process of building, testing, and delivering reliable products for our customers. Our mission focuses on collaborating closely with our internal development teams while continuously improving our productivity tools What You Get To Do Every Day Collaborate with a talented team of engineers ...