About Bark Bark is revolutionising the way people find professionals in over 1,000 unique categories. As the UK's largest and fastest-growing services marketplace, we're on a mission to make finding the right professional quick and easy. With a presence in eleven countries and plans for further expansion, joining us at this genuinely exciting time will be a journey like no other. Our cutting-edge technology ensures that you can always find the best professional for any job. With a talented team of over 200 dedicated individuals, we're committed to providing exceptional service and ensuring that our customers are satisfied every step of the way. This is an exciting time to join our scaling business, we recently placed in the Sunday Times Best Places to Work 2024, and previously were 64th in the Sunday Times 100 fastest growing private tech companies in 2023. As a profitable scale-up, Bark is in a unique position to offer the best of both worlds; the excitement and agility of a start up combined with the financial security and backing of a renowned private equity firm, EMK Capital. You'll have ownership, agility, responsibility and stimulation without any of the worry. About The Role As Finance Manager at Bark, you will be at the heart of our financial operations, playing a key role in driving our success. You’ll bring strong technical finance skills, close attention to detail, and the ability to clearly communicate financial performance and technical issues. You will lead revenue accounting and analysis and support other month-end processes, including accruals and prepayments. This role also provides opportunities to support budget preparation and forecasting exercises and prepare various country VAT/GST returns. You will also have the opportunity to support the implementation of internal controls and financial policies, work with auditors, and help deliver development projects such as new system implementations. As our business goes from strength to strength, this opportunity will offer genuine potential to grow with an exciting scaling company and join our growing Bark India office. Responsibilities Leading on revenue accounting for month-end reporting and ongoing revenue analysis. Preparing detailed balance sheet reconciliations to ensure accuracy and completeness of the month-end. Support the Finance team in delivering other month-end results, including accruals, prepayments, and other accounts. Delivery of the month-end reporting pack and analysis of key movements and performance against budgets. Support the annual budget preparation and involvement in forecasting exercises throughout the year. Preparation of accurate VAT/GST returns across Bark’s various trading regions. Supporting the design and implementation of a robust internal control environment and financial policies and procedures. Working closely with auditors to ensure the smooth design and delivery of our annual audit processes. Ownership of development projects within the function, which are likely to include system implementations and process developments. Required Skills And Experience Fully qualified or part-qualified with an accountancy qualification Be able to demonstrate strong technical accounting knowledge Xero Software experience is desirable, but not essential Advanced Excel skills Strong attention to detail and organisational skills Ability to plan workload, take ownership and deliver against agreed deadlines Strong communication and interpersonal skills to work with a range of stakeholders across the organisation Naturally curious, with a drive for continuous improvement An interest in developing a career in finance and growing as a finance professional Experience working for a technology company or start-up is advantageous, but not required Perks And Benefits Flexible working policy with an office in Central Bangalore Mediclaim for Family, Personal Accident Policy and Term-life Policy Personal annual L&D Budgets to spend on your development Enhanced Gympass membership for all employees Fully stocked kitchen and monthly lunches Access to Oliva - a mental wellbeing platform Being at the forefront of an industry with new and exciting problems to solve Interview Process Screening Call with Talent Partner (30 mins) 1st Stage - Hiring Manager Stage (30/45/60 mins) 2nd Stage - Technical Task (60 mins) 3rd Stage - Values interview (30 mins) Diversity Statement At Bark, we are a platform for people, revolutionising the way professionals and individuals connect since 2014. Our culture is defined by excitement, ambition, and a commitment to raising the bar. We value diversity, equity, inclusion, and belonging (DEIB) and are dedicated to embedding these principles into everything we do. We are committed to fostering an inclusive environment where everyone can thrive, and our focus is on hiring, retaining and developing a globally diverse workforce that is passionate about excelling our platform and supporting our customers succeed. Be part of our dynamic team, where bold ideas thrive, and create a future worth shouting about. Show more Show less
About Bark Bark is revolutionising the way people find professionals in over 1,000 unique categories. As the UK's largest and fastest-growing services marketplace, we're on a mission to make finding the right professional quick and easy. With a presence in eleven countries and plans for further expansion, joining us at this genuinely exciting time will be a journey like no other. Our cutting-edge technology ensures that you can always find the best professional for any job. With a talented team of over 270 dedicated individuals, we're committed to providing exceptional service and ensuring that our customers are satisfied every step of the way. This is an exciting time to join our scaling business, we recently placed in the Sunday Times Best Places to Work 2024, and previously were 64th in the Sunday Times 100 fastest growing private tech companies in 2023. As a profitable scale-up, Bark is in a unique position to offer the best of both worlds; the excitement and agility of a start up combined with the financial security and backing of a renowned private equity firm, EMK Capital. You'll have ownership, agility, responsibility and stimulation without any of the worry. About Bark India Bark India is the largest operation of Bark outside the UK with more than 50 staff members. Bark India started operations in December 2022 and currently manages Marketing and Sales functions for India, South Africa and Singapore. In addition, there is also customer support team that provides support to India and Global operations. About The Role We’re looking for a driven and creative Content Executive to join our in-house content and creative team. This is an exciting opportunity to play a key role in one of Bark’s most significant international projects: transforming our Australian operation from a lead generation model into an online marketplace. Content will be a big part of this transformation, and we need someone who’s passionate about delivering high-quality, search-optimised, engaging digital content at scale. You will play a key role in maintaining and enhancing our online content, researching and planning future article content, working with key stakeholders to ensure our content is supporting SEO optimisation, and building out new content into a content management system. If you’re detail-oriented, organised, and comfortable working in a fast-paced, collaborative environment — we’d love to hear from you. Responsibilities Assist with running keyword research for our service categories, with an initial focus on the Australian market. Help plan the content for new articles for all key categories. Write and edit high quality, on-brand copy that aligns with the Bark tone of voice, ensuring clarity, engagement, and use of SEO best practices. Uploading new content to channels including bark.com and social media platforms. Monitoring and updating time-sensitive content across all categories on bark.com. Support your team and colleagues in the further development and implementation of SEO. Stay ahead of digital marketing trends, including AI tools, proactively researching and implementing enhancements to improve content strategy and customer engagement. Required Skills And Experience 2+ years of experience in digital marketing, content management, or other relevant experience. Strong copywriting skills with a keen eye for detail. Excellent organisational and project management skills, with the ability to handle multiple tasks and deadlines. Strong interpersonal skills to effectively liaise with internal teams and external partners. Ability to conceptualise and bring ideas to life, whether following a brief or through self-directed exploration. Flexibility and adaptability to meet the evolving needs of the business. Perks And Benefits Share options in a rapidly growing company whose founders have a proven track record and are Private Equity backed Office located in central Bangalore Personal annual L&D Budgets with ₹52,000 to spend on your development Enhanced Gympass membership for all employees with access to mental health courses and fitness classes Fully stocked kitchen and monthly lunches Regular wellness weeks with industry leading talks through to massages in the office Being at the forefront of an industry with new and exciting problems to solve Interview Process Screening Call with Talent Partner (30 mins) 1st Stage - Hiring Manager Stage (30 mins) 2nd Stage - Technical Task (60 mins) 3rd Stage - Values interview (30 mins) Diversity Statement At Bark, we are a platform for people, revolutionising the way professionals and individuals connect since 2014. Our culture is defined by excitement, ambition, and a commitment to raising the bar. We value diversity, equity, inclusion, and belonging (DEIB) and are dedicated to embedding these principles into everything we do. We are committed to fostering an inclusive environment where everyone can thrive, and our focus is on hiring, retaining and developing a globally diverse workforce that is passionate about excelling our platform and supporting our customers succeed. Be part of our dynamic team, where bold ideas thrive, and create a future worth shouting about.
About Bark Bark is revolutionising the way people find professionals in over 1,000 unique categories. As the UK's largest and fastest-growing services marketplace, we're on a mission to make finding the right professional quick and easy. With a presence in eleven countries and plans for further expansion, joining us at this genuinely exciting time will be a journey like no other. Our cutting-edge technology ensures that you can always find the best professional for any job. With a talented team of over 250 dedicated individuals, we're committed to providing exceptional service and ensuring that our customers are satisfied every step of the way. This is an exciting time to join our scaling business, we recently placed in the Sunday Times Best Places to Work 2024. As a profitable scale-up, Bark is in a unique position to offer the best of both worlds; the excitement and agility of a start-up combined with the financial security and backing of a renowned private equity firm, EMK Capital. You'll have ownership, agility, responsibility and stimulation without any of the worry. About The Role As the Financial Operations Manager at Bark.com you will be at the heart of our financial operations, leading and being responsible for the core Finance capabilities in the accounts payable, accounts receivable, expenses, bank, corporate credit cards and GTS/VAT areas globally. You’ll bring a strong work ethic, meticulous attention to detail, lead a team and focus on driving efficiency and process improvements. This will be a varied and challenging role, so we are looking for someone who has experience of working in finance for a fast paced, growing business that is trading internationally. As our business goes from strength to strength this opportunity will offer genuine potential to grow with an exciting growth company and be part of a team that is continually developing. We are an innovative, disruptive business, still at a relatively early stage, but with the financial security of an established company and top tier private equity backers. Key Responsibilities Overseeing, managing and ensuring efficient running of all the financial operations (accounts payable, accounts receivable, expenses, bank and VAT) at Bark.com globally Optimising processes and systems, integrating new cutting-edge tools where appropriate and iteratively looking for improvements and efficiencies Act as a business partner, providing financial insights to influence strategic decision-making Treasury management, including optimising the net working capital position Leading, developing and building out the financial operations team and a direct report of one Leading on various financial operations projects Role Requirements Qualified (CA, CMA, CFA, ACCA) or part-qualified and working towards completion 3 or more years’ experience in finance & accounting (in an accounting firm or small business) Can assess and improve processes, implementing new tools where needed Excellent communication in both written and spoken English Proven ability to manage multiple complex projects and competing priorities Confidence in managing senior stakeholders Excels at organisation and project management to prioritise work Can work independently and motivate themselves Experience in Xero is a bonus not a must Benefits Perks and Benefits Flexible working policy with India office located in CBD Bangalore Insurances - Family Floater Mediclaim, Employee Personal Accident and Employee Term Life Personal annual L&D Budgets with Rs.52000/- to spend on your development Enhanced Gympass membership for all employees with access to mental health courses and fitness classes Fully stocked snacks in pantry, Monthly team lunches, Quarterly All-site Socials Being at the forefront of an industry with new and exciting problems to solve Interview Process Screening Call with Talent Partner (30 mins) 1st Stage - Hiring Manager Stage (30 mins) 2nd Stage - Technical Task (60 mins) 3rd Stage - Values interview (45 mins) Diversity Statement At Bark, we are a platform for people, revolutionising the way professionals and individuals connect since 2014. Our culture is defined by excitement, ambition, and a commitment to raising the bar. We value diversity, equity, inclusion, and belonging (DEIB) and are dedicated to embedding these principles into everything we do. We are committed to fostering an inclusive environment where everyone can thrive, and our focus is on hiring, retaining and developing a globally diverse workforce that is passionate about excelling our platform and supporting our customers succeed. Be part of our dynamic team, where bold ideas thrive, and create a future worth shouting about.
About Bark Bark is revolutionising the way people find professionals in over 1,000 unique categories. As the UK's largest and fastest-growing services marketplace, we're on a mission to make finding the right professional quick and easy. With a presence in eleven countries and plans for further expansion, joining us at this genuinely exciting time will be a journey like no other. Our cutting-edge technology ensures that you can always find the best professional for any job. With a talented team of over 250 dedicated individuals, we're committed to providing exceptional service and ensuring that our customers are satisfied every step of the way. This is an exciting time to join our scaling business, we recently placed in the Sunday Times Best Places to Work 2024. As a profitable scale-up, Bark is in a unique position to offer the best of both worlds; the excitement and agility of a start up combined with the financial security and backing of a renowned private equity firm, EMK Capital. You'll have ownership, agility, responsibility and stimulation without any of the worry. About Bark India Bark India is the largest operation of Bark outside the UK with more than 50 staff members. Bark India started operations in December 2022 and currently manages Marketing and Sales functions for India, South Africa and Singapore. In addition, there is also customer support team that provides support to India and Global operations. About the Role We have an opportunity for a dynamic and experienced CRM Executive to join Bark to help deliver personalised and relevant multi-channel communications for our customers and professionals. Reporting directly into a Senior CRM Manager, your time will be split between leading campaigns and supporting delivery of strategically relevant projects. You will be passionate about all things CRM, consider the customer experience and feed in innovative ideas into our strategy whilst delivering a best in class CRM experience for our customers and professionals. Responsibilities Manage set-up and configuration of data-driven campaigns to deliver engagement, retention & conversion Building emails, push notifications and SMS within Iterable Devise testing strategies, including A/B/MVT tests for ongoing BAU trading activities Optimise performance of existing campaigns/automations Oversee campaigns from creation to execution, including analysis and reporting Be comfortable with audience selection, segmentation & analysis Proactively communicate with stakeholders to ensure workloads & deadlines are managed efficiently Required Skills and Experience At least 2 years of experience in a CRM or marketing role Very skilled and experienced working within an ESP platform (Iterable advantageous) Strong analytical skills with previous experience reporting on A/B tests Hands-on experience in delivering CRM campaigns and/or automation including dynamic content and personalisation Data visualisation tools (Tableau Advantageous) Demonstrate strong organisation and prioritisation skills Proactive, strong work ethic, personal accountability and ownership Understanding of best practices with regards to email deployment Exceptional time management & organisational skills Proactive and ‘go-getting’ attitude Strong communication abilities to effectively collaborate with cross-functional teams Perks and Benefits Share options in a rapidly growing company whose founders have a proven track record and are Private Equity backed Office located in central Bangalore Personal annual L&D Budgets with ₹52,000 to spend on your development Enhanced Gympass membership for all employees with access to mental health courses and fitness classes Fully stocked kitchen Regular wellness weeks with industry leading talks through to massages in the office Being at the forefront of an industry with new and exciting problems to solve Diversity Statement At Bark, we are a platform for people, revolutionising the way professionals and individuals connect since 2014. Our culture is defined by excitement, ambition, and a commitment to raising the bar. We value diversity, equity, inclusion, and belonging (DEIB) and are dedicated to embedding these principles into everything we do. We are committed to fostering an inclusive environment where everyone can thrive, and our focus is on hiring, retaining and developing a globally diverse workforce that is passionate about excelling our platform and supporting our customers succeed. Be part of our dynamic team, where bold ideas thrive, and create a future worth shouting about.
About Bark Bark is revolutionising the way people find professionals in over 1,000 unique categories. As the UK&aposs largest and fastest-growing services marketplace, we&aposre on a mission to make finding the right professional quick and easy. With a presence in eleven countries and plans for further expansion, joining us at this genuinely exciting time will be a journey like no other. Our cutting-edge technology ensures that you can always find the best professional for any job. With a talented team of over 250 dedicated individuals, we&aposre committed to providing exceptional service and ensuring that our customers are satisfied every step of the way. This is an exciting time to join our scaling business, we recently placed in the Sunday Times Best Places to Work 2024. As a profitable scale-up, Bark is in a unique position to offer the best of both worlds; the excitement and agility of a start up combined with the financial security and backing of a renowned private equity firm, EMK Capital. You&aposll have ownership, agility, responsibility and stimulation without any of the worry. About Bark India Bark India is the largest operation of Bark outside the UK with more than 50 staff members. Bark India started operations in December 2022 and currently manages Marketing and Sales functions for India, South Africa and Singapore. In addition, there is also customer support team that provides support to India and Global operations. About the Role We have an opportunity for a dynamic and experienced CRM Executive to join Bark to help deliver personalised and relevant multi-channel communications for our customers and professionals. Reporting directly into a Senior CRM Manager, your time will be split between leading campaigns and supporting delivery of strategically relevant projects. You will be passionate about all things CRM, consider the customer experience and feed in innovative ideas into our strategy whilst delivering a best in class CRM experience for our customers and professionals. Responsibilities Manage set-up and configuration of data-driven campaigns to deliver engagement, retention & conversion Building emails, push notifications and SMS within Iterable Devise testing strategies, including A/B/MVT tests for ongoing BAU trading activities Optimise performance of existing campaigns/automations Oversee campaigns from creation to execution, including analysis and reporting Be comfortable with audience selection, segmentation & analysis Proactively communicate with stakeholders to ensure workloads & deadlines are managed efficiently Required Skills and Experience At least 2 years of experience in a CRM or marketing role Very skilled and experienced working within an ESP platform (Iterable advantageous) Strong analytical skills with previous experience reporting on A/B tests Hands-on experience in delivering CRM campaigns and/or automation including dynamic content and personalisation Data visualisation tools (Tableau Advantageous) Demonstrate strong organisation and prioritisation skills Proactive, strong work ethic, personal accountability and ownership Understanding of best practices with regards to email deployment Exceptional time management & organisational skills Proactive and go-getting attitude Strong communication abilities to effectively collaborate with cross-functional teams Perks and Benefits Share options in a rapidly growing company whose founders have a proven track record and are Private Equity backed Office located in central Bangalore Personal annual L&D Budgets with ?52,000 to spend on your development Enhanced Gympass membership for all employees with access to mental health courses and fitness classes Fully stocked kitchen Regular wellness weeks with industry leading talks through to massages in the office Being at the forefront of an industry with new and exciting problems to solve Diversity Statement At Bark, we are a platform for people, revolutionising the way professionals and individuals connect since 2014. Our culture is defined by excitement, ambition, and a commitment to raising the bar. We value diversity, equity, inclusion, and belonging (DEIB) and are dedicated to embedding these principles into everything we do. We are committed to fostering an inclusive environment where everyone can thrive, and our focus is on hiring, retaining and developing a globally diverse workforce that is passionate about excelling our platform and supporting our customers succeed. Be part of our dynamic team, where bold ideas thrive, and create a future worth shouting about. Show more Show less
About Bark Bark is revolutionizing the way people find professionals in over 1,000 unique categories. As the UK's largest and fastest-growing services marketplace, we are on a mission to make finding the right professional quick and easy. With a presence in eleven countries and plans for further expansion, joining us at this genuinely exciting time will be a journey like no other. Our cutting-edge technology ensures that you can always find the best professional for any job. With a talented team of over 270 dedicated individuals, we are committed to providing exceptional service and ensuring that our customers are satisfied every step of the way. This is an exciting time to join our scaling business. We recently placed in the Sunday Times Best Places to Work 2024 and were 64th in the Sunday Times 100 fastest-growing private tech companies in 2023. As a profitable scale-up, Bark is in a unique position to offer the best of both worlds; the excitement and agility of a start-up combined with the financial security and backing of a renowned private equity firm, EMK Capital. You will have ownership, agility, responsibility, and stimulation without any of the worry. About Bark India Bark India is the largest operation of Bark outside the UK with more than 50 staff members. Bark India started operations in December 2022 and currently manages Marketing and Sales functions for India, South Africa, and Singapore. In addition, there is also a customer support team that provides support to India and Global operations. About the Role We're looking for a driven and creative Content Executive to join our in-house content and creative team. This is an exciting opportunity to play a key role in one of Bark's most significant international projects: transforming our Australian operation from a lead generation model into an online marketplace. Content will be a big part of this transformation, and we need someone who is passionate about delivering high-quality, search-optimized, engaging digital content at scale. You will play a key role in maintaining and enhancing our online content, researching and planning future article content, working with key stakeholders to ensure our content is supporting SEO optimization, and building out new content into a content management system. If you're detail-oriented, organized, and comfortable working in a fast-paced, collaborative environment, we'd love to hear from you. Responsibilities: - Assist with running keyword research for our service categories, with an initial focus on the Australian market. - Help plan the content for new articles for all key categories. - Write and edit high quality, on-brand copy that aligns with the Bark tone of voice, ensuring clarity, engagement, and use of SEO best practices. - Uploading new content to channels including bark.com and social media platforms. - Monitoring and updating time-sensitive content across all categories on bark.com. - Support your team and colleagues in the further development and implementation of SEO. - Stay ahead of digital marketing trends, including AI tools, proactively researching and implementing enhancements to improve content strategy and customer engagement. Required Skills and Experience: - 2+ years of experience in digital marketing, content management, or other relevant experience. - Strong copywriting skills with a keen eye for detail. - Excellent organizational and project management skills, with the ability to handle multiple tasks and deadlines. - Strong interpersonal skills to effectively liaise with internal teams and external partners. - Ability to conceptualize and bring ideas to life, whether following a brief or through self-directed exploration. - Flexibility and adaptability to meet the evolving needs of the business. Perks and Benefits: - Share options in a rapidly growing company whose founders have a proven track record and are Private Equity backed. - Office located in central Bangalore. - Personal annual L&D Budgets with 52,000 to spend on your development. - Enhanced Gympass membership for all employees with access to mental health courses and fitness classes. - Fully stocked kitchen and monthly lunches. - Regular wellness weeks with industry-leading talks through to massages in the office. - Being at the forefront of an industry with new and exciting problems to solve. Interview Process: - Screening Call with Talent Partner (30 mins). - 1st Stage - Hiring Manager Stage (30 mins). - 2nd Stage - Technical Task (60 mins). - 3rd Stage - Values interview (30 mins). Diversity Statement: At Bark, we are a platform for people, revolutionizing the way professionals and individuals connect since 2014. Our culture is defined by excitement, ambition, and a commitment to raising the bar. We value diversity, equity, inclusion, and belonging (DEIB) and are dedicated to embedding these principles into everything we do. We are committed to fostering an inclusive environment where everyone can thrive, and our focus is on hiring, retaining, and developing a globally diverse workforce that is passionate about excelling our platform and supporting our customers succeed. Be part of our dynamic team, where bold ideas thrive, and create a future worth shouting about.,
About Bark Bark is revolutionising the way people find professionals in over 1,000 unique categories As the UK's largest and fastest-growing services marketplace, we're on a mission to make finding the right professional quick and easy With a presence in eleven countries and plans for further expansion, joining us at this genuinely exciting time will be a journey like no other, Our cutting-edge technology ensures that you can always find the best professional for any job With a talented team of over 250 dedicated individuals, we're committed to providing exceptional service and ensuring that our customers are satisfied every step of the way This is an exciting time to join our scaling business, we recently placed in the Sunday Times Best Places to Work 2024, As a profitable scale-up, Bark is in a unique position to offer the best of both worlds; the excitement and agility of a start up combined with the financial security and backing of a renowned private equity firm, EMK Capital You'll have ownership, agility, responsibility and stimulation without any of the worry, About Bark India Bark India is the largest operation of Bark outside the UK with more than 50 staff members Bark India started operations in December 2022 and currently manages Marketing and Sales functions for India, South Africa and Singapore In addition, there is also customer support team that provides support to India and Global operations, About the Role We have an opportunity for a dynamic and experienced CRM Executive to join Bark to help deliver personalised and relevant multi-channel communications for our customers and professionals Reporting directly into a Senior CRM Manager, your time will be split between leading campaigns and supporting delivery of strategically relevant projects, You will be passionate about all things CRM, consider the customer experience and feed in innovative ideas into our strategy whilst delivering a best in class CRM experience for our customers and professionals, Responsibilities Manage set-up and configuration of data-driven campaigns to deliver engagement, retention & conversion Building emails, push notifications and SMS within Iterable Devise testing strategies, including A/B/MVT tests for ongoing BAU trading activities Optimise performance of existing campaigns/automations Oversee campaigns from creation to execution, including analysis and reporting Be comfortable with audience selection, segmentation & analysis Proactively communicate with stakeholders to ensure workloads & deadlines are managed efficiently Required Skills and Experience At least 2 years of experience in a CRM or marketing role Very skilled and experienced working within an ESP platform (Iterable advantageous) Strong analytical skills with previous experience reporting on A/B tests Hands-on experience in delivering CRM campaigns and/or automation including dynamic content and personalisation Data visualisation tools (Tableau Advantageous) Demonstrate strong organisation and prioritisation skills Proactive, strong work ethic, personal accountability and ownership Understanding of best practices with regards to email deployment Exceptional time management & organisational skills Proactive and ?go-gettingattitude Strong communication abilities to effectively collaborate with cross-functional teams Perks and Benefits Share options in a rapidly growing company whose founders have a proven track record and are Private Equity backed Office located in central Bangalore Personal annual L&D Budgets with ??52,000 to spend on your development Enhanced Gympass membership for all employees with access to mental health courses and fitness classes Fully stocked kitchen Regular wellness weeks with industry leading talks through to massages in the office Being at the forefront of an industry with new and exciting problems to solve Diversity Statement At Bark, we are a platform for people, revolutionising the way professionals and individuals connect since 2014 Our culture is defined by excitement, ambition, and a commitment to raising the bar We value diversity, equity, inclusion, and belonging (DEIB) and are dedicated to embedding these principles into everything we do We are committed to fostering an inclusive environment where everyone can thrive, and our focus is on hiring, retaining and developing a globally diverse workforce that is passionate about excelling our platform and supporting our customers succeed Be part of our dynamic team, where bold ideas thrive, and create a future worth shouting about,
About Bark Bark is revolutionising the way people find professionals in over 1,000 unique categories. As the UK's largest and fastest-growing services marketplace, we're on a mission to make finding the right professional quick and easy. With a presence in eleven countries and plans for further expansion, joining us at this genuinely exciting time will be a journey like no other. Our cutting-edge technology ensures that you can always find the best professional for any job. With a talented team of over 250 dedicated individuals, we're committed to providing exceptional service and ensuring that our customers are satisfied every step of the way. This is an exciting time to join our scaling business, we recently placed in the Sunday Times Best Places to Work 2024. As a profitable scale-up, Bark is in a unique position to offer the best of both worlds; the excitement and agility of a start-up combined with the financial security and backing of a renowned private equity firm, EMK Capital. You'll have ownership, agility, responsibility and stimulation without any of the worry. About Bark India Bark India is the largest operation of Bark outside the UK with more than 50 staff members. Bark India started operations in December 2022 and currently manages Marketing and Sales functions for India, South Africa, and Singapore. In addition, there is also a customer support team that provides support to India and Global operations. About the Role We have an opportunity for a dynamic and experienced CRM Executive to join Bark to help deliver personalised and relevant multi-channel communications for our customers and professionals. Reporting directly into a Senior CRM Manager, your time will be split between leading campaigns and supporting the delivery of strategically relevant projects. You will be passionate about all things CRM, consider the customer experience and feed innovative ideas into our strategy while delivering a best-in-class CRM experience for our customers and professionals. Responsibilities - Manage set-up and configuration of data-driven campaigns to deliver engagement, retention & conversion - Building emails, push notifications, and SMS within Iterable - Devise testing strategies, including A/B/MVT tests for ongoing BAU trading activities - Optimise performance of existing campaigns/automations - Oversee campaigns from creation to execution, including analysis and reporting - Be comfortable with audience selection, segmentation & analysis - Proactively communicate with stakeholders to ensure workloads & deadlines are managed efficiently Required Skills and Experience - At least 2 years of experience in a CRM or marketing role - Very skilled and experienced working within an ESP platform (Iterable advantageous) - Strong analytical skills with previous experience reporting on A/B tests - Hands-on experience in delivering CRM campaigns and/or automation including dynamic content and personalisation - Data visualisation tools (Tableau Advantageous) - Demonstrate strong organisation and prioritisation skills - Proactive, strong work ethic, personal accountability and ownership - Understanding of best practices with regards to email deployment - Exceptional time management & organisational skills - Proactive and go-getting attitude - Strong communication abilities to effectively collaborate with cross-functional teams Perks and Benefits - Share options in a rapidly growing company whose founders have a proven track record and are Private Equity backed - Office located in central Bangalore - Personal annual L&D Budgets with 52,000 to spend on your development - Enhanced Gympass membership for all employees with access to mental health courses and fitness classes - Fully stocked kitchen - Regular wellness weeks with industry leading talks through to massages in the office - Being at the forefront of an industry with new and exciting problems to solve Diversity Statement At Bark, we are a platform for people, revolutionising the way professionals and individuals connect since 2014. Our culture is defined by excitement, ambition, and a commitment to raising the bar. We value diversity, equity, inclusion, and belonging (DEIB) and are dedicated to embedding these principles into everything we do. We are committed to fostering an inclusive environment where everyone can thrive, and our focus is on hiring, retaining and developing a globally diverse workforce that is passionate about excelling our platform and supporting our customers succeed. Be part of our dynamic team, where bold ideas thrive, and create a future worth shouting about.,
About Bark Bark is revolutionising the way people find professionals in over 1,000 unique categories. As the UK's largest and fastest-growing services marketplace, we're on a mission to make finding the right professional quick and easy. With a presence in eleven countries and plans for further expansion, joining us at this genuinely exciting time will be a journey like no other. Our cutting-edge technology ensures that you can always find the best professional for any job. With a talented team of over 250 dedicated individuals, we're committed to providing exceptional service and ensuring that our customers are satisfied every step of the way. This is an exciting time to join our scaling business, we recently placed in the Sunday Times Best Places to Work 2024. As a profitable scale-up, Bark is in a unique position to offer the best of both worlds; the excitement and agility of a start up combined with the financial security and backing of a renowned private equity firm, EMK Capital. You'll have ownership, agility, responsibility and stimulation without any of the worry. About Bark India Bark India is the largest operation of Bark outside the UK with more than 50 staff members. Bark India started operations in December 2022 and currently manages Marketing and Sales functions for India, South Africa and Singapore. In addition, there is also customer support team that provides support to India and Global operations. About The Role We are looking for a proactive and detail-oriented Talent Sourcer to join our team in India. This role will play a key part in supporting our global hiring efforts, with a particular focus on India. You will be responsible for sourcing top talent across a variety of roles, managing candidate pipelines, and ensuring smooth recruitment operations. Beyond sourcing, you will act as the go-to person for our recruitment systems, taking ownership of our Applicant Tracking System (Teamtailor) ensuring data accuracy, generating insightful reports and helping drive efficiency across the hiring process. From time to time, you’ll also provide light-touch support to our HR team, such as updating our HRIS (Hibob), assisting with onboarding activities, and helping maintain a seamless employee experience. This is a great opportunity to build sourcing expertise in a global setting while contributing directly to our hiring success. Responsibilities Talent Sourcing & Recruitment Support Partner with the Head of Talent to identify hiring needs across global functions, with a strong focus on India. Build and manage pipelines of high-quality candidates through proactive sourcing strategies (LinkedIn Recruiter, job boards, employee referrals, networks, etc.). Conduct initial screening calls to assess candidate skills, motivations, and fit before progressing them further in the process. Coordinate interviews and manage candidate communication to deliver an excellent candidate experience. ATS Ownership & Reporting Take ownership of the day-to-day running administration of our ATS (Teamtailor). Produce and share regular recruitment insights to support decision-making. Analyse recruitment data to identify trends, provide insights, and recommend process improvements to optimise hiring efficiency. Ensure data integrity and compliance across all recruitment systems. HR Administration Support (as needed) Support the HR Manager with operational tasks such as updating Hibob (HRIS), onboarding documentation, and employee records. Support in maintaining accurate HR data and smooth onboarding experiences. Required Skills And Experience 2+ years of experience in sourcing or recruitment, ideally in a fast-paced or scaling international environment. Strong experience using sourcing tools (e.g. LinkedIn Recruiter) and ATS platforms (Teamtailor experience a plus). Excellent organisational skills with attention to detail and the ability to manage multiple priorities. Data-driven approach with the ability to interpret recruitment metrics. Strong communication skills (written and verbal) and ability to build relationships with candidates. Collaborative mindset. Comfortable working independently while reporting into a global team. Familiarity with HRIS systems such as Hibob is an advantage (Knowledge of Indian labour laws is a plus). Perks And Benefits Flexible working policy with India office located in CBD Bangalore Insurances - Family Floater Mediclaim, Employee Personal Accident and Employee Term Life Personal annual L&D Budgets to spend on your development Enhanced Cult.fit membership for all employees with access to mental health courses and fitness classes Fully stocked snacks in pantry, Quarterly All-site Socials Being at the forefront of an industry with new and exciting problems to solve Interview Process 1st Stage - Interview with HR Manager (30 mins) 2nd Stage - Technical Interview & Task (60 mins) 3rd Stage - Values interview (30 mins) Diversity Statement At Bark, we are a platform for people, revolutionising the way professionals and individuals connect since 2014. Our culture is defined by excitement, ambition, and a commitment to raising the bar. We value diversity, equity, inclusion, and belonging (DEIB) and are dedicated to embedding these principles into everything we do. We are committed to fostering an inclusive environment where everyone can thrive, and our focus is on hiring, retaining and developing a globally diverse workforce that is passionate about excelling our platform and supporting our customers succeed. Be part of our dynamic team, where bold ideas thrive, and create a future worth shouting about.
About Bark Bark is revolutionising the way people find professionals in over 1,000 unique categories. As the UK's largest and fastest-growing services marketplace, we're on a mission to make finding the right professional quick and easy. With a presence in eleven countries and plans for further expansion, joining us at this genuinely exciting time will be a journey like no other. Our cutting-edge technology ensures that you can always find the best professional for any job. With a talented team of over 250 dedicated individuals, we're committed to providing exceptional service and ensuring that our customers are satisfied every step of the way. This is an exciting time to join our scaling business, we recently placed in the Sunday Times Best Places to Work 2024. As a profitable scale-up, Bark is in a unique position to offer the best of both worlds; the excitement and agility of a start up combined with the financial security and backing of a renowned private equity firm, EMK Capital. You'll have ownership, agility, responsibility and stimulation without any of the worry. About Bark India Bark India is the largest operation of Bark outside the UK with more than 50 staff members. Bark India started operations in December 2022 and currently manages Marketing and Sales functions for India, South Africa and Singapore. In addition, there is also customer support team that provides support to India and Global operations. About The Role As the Commercial Finance Analyst at Bark, you will play a central role in shaping how we understand and drive business performance. You will be responsible for building and maintaining financial models, reporting that underpins trading decisions, delivering insightful KPI reporting, and supporting stakeholders with forward looking analysis to identify trends, risks and opportunities. Your work will directly support senior leadership and influence decision-making across our UK, US, and global markets. This is a varied and high-impact role, so we are looking for someone with strong analytical ability, excellent financial modelling skills, and the curiosity to dive deep into data to uncover the “why” behind the numbers. You’ll also play a key role in streamlining and automating reporting processes, alongside assisting in the implementation of new finance systems that will transform how we operate. We operate in a fast-paced, constantly evolving environment, so adaptability and a proactive mindset are essential. This is a great opportunity to make an immediate impact and grow within a dynamic finance team in a business with ambitious plans. Responsibilities Financial Modelling, Forecasting & Analysis Build and maintain financial models for trading analysis, scenario planning, and commercial initiatives Utilise BI tools (Tableau, SQL) alongside models to deliver detailed commercial analysis and actionable insights Support the rolling forecast and annual budgeting processes, ensuring accuracy of assumptions and alignment with business priorities Perform variance analysis to explain performance versus forecast, and prior periods, highlighting key drivers, risks, and opportunities Work with commercial and operational teams to understand strategies, provide financial insight, and challenge Business Partnering & Decision Support Act as a trusted finance partner to commercial, marketing, and operational teams, translating data into actionable insights that influence decision-making Provide analysis and recommendations to support strategic initiatives and senior leadership decisions Evaluate commercial opportunities and cases, assessing financial viability and risk Performance Reporting Produce timely and accurate commercial performance reports offering forward-looking insight Develop and implement KPIs and dashboards to monitor key business metrics Present complex financial information clearly and concisely to senior management, providing recommendations to enhance commercial outcomes Process Improvement & Automation Continuously review and improve financial reporting processes, tools, and systems to enhance efficiency Leverage BI tools (Tableau, SQL) and advanced Excel to automate reporting and analysis Assist with finance system implementation and automation projects Required Skills & Experience 3+ years proven experience in a commercial finance or FP&A function, high-growth tech, consulting, banking, or a similar analyst role in a fast-paced environment Expert-level financial modelling and forecasting skills, with advanced Excel/Google Sheets experience Proficiency in Tableau (or other Business Intelligence tools) and/or SQL Strong analytical and problem-solving ability with excellent attention to detail Strong written and verbal communication skills, able to present complex financial information in a clear and structured way Strong interpersonal skills with the ability to build effective relationships across all levels of the organisation Demonstrable track record of partnering with non-finance stakeholders and influencing commercial decisions Proactive, self-motivated, and comfortable working both independently and as part of a team Perks And Benefits Flexible working policy with India office located in CBD Bangalore Insurances - Family Floater Mediclaim, Employee Personal Accident and Employee Term Life Personal annual L&D Budgets to spend on your development Enhanced Cult.fit membership for all employees with access to mental health courses and fitness classes Fully stocked snacks in pantry, Quarterly All-site Socials Being at the forefront of an industry with new and exciting problems to solve Interview Process Screening call with Head of Talent 1st Stage - Take-home task 2nd Stage - Technical Interview with Hiring Manager (45/60 mins) 3rd Stage - Values interview (30 mins) Diversity Statement At Bark, we are a platform for people, revolutionising the way professionals and individuals connect since 2014. Our culture is defined by excitement, ambition, and a commitment to raising the bar. We value diversity, equity, inclusion, and belonging (DEIB) and are dedicated to embedding these principles into everything we do. We are committed to fostering an inclusive environment where everyone can thrive, and our focus is on hiring, retaining and developing a globally diverse workforce that is passionate about excelling our platform and supporting our customers succeed. Be part of our dynamic team, where bold ideas thrive, and create a future worth shouting about.
Role Overview: Bark is revolutionizing the way people find professionals in over 1,000 unique categories, with a mission to make finding the right professional quick and easy. As the UK's largest and fastest-growing services marketplace, Bark is expanding globally and offers a unique opportunity to be part of a scaling business that values exceptional service and customer satisfaction. Joining Bark at this exciting time provides a journey like no other, with ownership, agility, responsibility, and stimulation without any worry. Key Responsibilities: - Build and maintain financial models for trading analysis, scenario planning, and commercial initiatives - Utilize BI tools (Tableau, SQL) alongside models to deliver detailed commercial analysis and actionable insights - Support rolling forecast and annual budgeting processes, ensuring accuracy of assumptions and alignment with business priorities - Perform variance analysis to explain performance versus forecast, and prior periods, highlighting key drivers, risks, and opportunities - Act as a trusted finance partner to commercial, marketing, and operational teams, translating data into actionable insights that influence decision-making - Produce timely and accurate commercial performance reports offering forward-looking insight - Continuously review and improve financial reporting processes, tools, and systems to enhance efficiency - Leverage BI tools (Tableau, SQL) and advanced Excel to automate reporting and analysis - Assist with finance system implementation and automation projects Qualifications Required: - 3+ years proven experience in a commercial finance or FP&A function, high-growth tech, consulting, banking, or a similar analyst role in a fast-paced environment - Expert-level financial modeling and forecasting skills, with advanced Excel/Google Sheets experience - Proficiency in Tableau (or other Business Intelligence tools) and/or SQL - Strong analytical and problem-solving ability with excellent attention to detail - Strong written and verbal communication skills, able to present complex financial information in a clear and structured way - Strong interpersonal skills with the ability to build effective relationships across all levels of the organization - Demonstrable track record of partnering with non-finance stakeholders and influencing commercial decisions - Proactive, self-motivated, and comfortable working both independently and as part of a team About Bark: Bark is on a mission to revolutionize the way professionals and individuals connect since 2014, with a culture defined by excitement, ambition, and a commitment to raising the bar. Bark values diversity, equity, inclusion, and belonging (DEIB) and is dedicated to embedding these principles into everything they do. Join Bark's dynamic team where bold ideas thrive and help create a future worth shouting about.,
About Bark Bark is revolutionising the way people find professionals in over 1,000 unique categories. As the UK's largest and fastest-growing services marketplace, we're on a mission to make finding the right professional quick and easy. With a presence in eleven countries and plans for further expansion, joining us at this genuinely exciting time will be a journey like no other. Our cutting-edge technology ensures that you can always find the best professional for any job. With a talented team of over 250 dedicated individuals, we're committed to providing exceptional service and ensuring that our customers are satisfied every step of the way. This is an exciting time to join our scaling business, we recently placed in the Sunday Times Best Places to Work 2024. As a profitable scale-up, Bark is in a unique position to offer the best of both worlds; the excitement and agility of a start up combined with the financial security and backing of a renowned private equity firm, EMK Capital. You'll have ownership, agility, responsibility and stimulation without any of the worry. About Bark India Bark India is the largest operation of Bark outside the UK with more than 50 staff members. Bark India started operations in December 2022 and currently manages Marketing and Sales functions for India, South Africa and Singapore. In addition, there is also customer support team that provides support to India and Global operations. About The Role We’re looking for a creative and ambitious Junior Marketing Designer to join our growing creative team. Reporting to our Senior Marketing Designer, you’ll play a key role in supporting the creation of engaging and impactful assets across all our marketing channels. Your primary focus will be designing high-performing ads for Meta (Facebook & Instagram), while also contributing to projects across email, web, and other marketing touchpoints. This is a fantastic opportunity for a designer who is eager to develop their skills in a fast-paced, scaling business. If you have a keen eye for design, strong attention to detail, and an interest in motion design and animation, this role will give you the opportunity to flex your creativity and grow as part of a collaborative team. Responsibilities Create visually compelling marketing assets across digital channels, with a primary focus on Meta. Support the design and production of assets for email campaigns, social media, website, and paid performance campaigns. Collaborate with the Senior Marketing Designer and wider creative team to bring concepts to life that align with brand guidelines. Assist in developing motion graphics and animations to enhance engagement across ads and digital platforms. Adapt and optimise existing creative for different formats, placements, and audiences. Stay up to date with design trends and best practices in digital marketing and paid social creative. Ensure all creative output is consistent, high quality, and delivered on time. Required Skills And Experience 2+ years’ experience in a design role, ideally with exposure to digital marketing. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, After Effects) or equivalent design tools (i.e. figma). Strong portfolio showcasing design skills, with a focus on digital and social content. Creative thinker with strong visual storytelling ability Ability to manage multiple projects and work in a fast-paced environment. Excellent attention to detail and ability to take feedback constructively. Desirable Skill And Experience (if Any) Experience designing paid social ads, especially for Meta (Facebook/Instagram). Motion design and animation skills (After Effects or similar). Familiarity with Figma or Sketch. Understanding of performance marketing and how creative impacts campaign results. Able to work well under pressure with tight deadlines and managing multiple briefs at once Excellent communication with key stakeholders within the company and able to implement feedback accordingly Strong creative visualisation skills with excellent layout, typography and digital design skills. Passion for design in the context of technology, digital marketplaces, or scaling brands. Perks And Benefits Flexible working policy with India office located in CBD Bangalore Insurances - Family Floater Mediclaim, Employee Personal Accident and Employee Term Life Personal annual L&D Budgets to spend on your development Enhanced Cult.fit membership for all employees with access to mental health courses and fitness classes Fully stocked snacks in pantry, Quarterly All-site Socials Being at the forefront of an industry with new and exciting problems to solv Interview Process Screening Call with Talent Partner 1st Stage - Hiring Manager Stage 2nd Stage - Take-home task followed by an Interview (Review) 3rd Stage - Values interview Diversity Statement At Bark, we are a platform for people, revolutionising the way professionals and individuals connect since 2014. Our culture is defined by excitement, ambition, and a commitment to raising the bar. We value diversity, equity, inclusion, and belonging (DEIB) and are dedicated to embedding these principles into everything we do. We are committed to fostering an inclusive environment where everyone can thrive, and our focus is on hiring, retaining and developing a globally diverse workforce that is passionate about excelling our platform and supporting our customers succeed. Be part of our dynamic team, where bold ideas thrive, and create a future worth shouting about.
About Bark Bark is revolutionising the way people find professionals in over 1,000 unique categories. As the UK's largest and fastest-growing services marketplace, we're on a mission to make finding the right professional quick and easy. With a presence in eleven countries and plans for further expansion, joining us at this genuinely exciting time will be a journey like no other. Our cutting-edge technology ensures that you can always find the best professional for any job. With a talented team of over 250 dedicated individuals, we're committed to providing exceptional service and ensuring that our customers are satisfied every step of the way. This is an exciting time to join our scaling business, we recently placed in the Sunday Times Best Places to Work 2024. As a profitable scale-up, Bark is in a unique position to offer the best of both worlds; the excitement and agility of a start up combined with the financial security and backing of a renowned private equity firm, EMK Capital. You'll have ownership, agility, responsibility and stimulation without any of the worry. About Bark India Bark India is the largest operation of Bark outside the UK with more than 50 staff members. Bark India started operations in December 2022 and currently manages Marketing and Sales functions for India, South Africa and Singapore. In addition, there is also customer support team that provides support to India and Global operations. About The Role We're looking for a creative and ambitious Junior Marketing Designer to join our growing creative team. Reporting to our Senior Marketing Designer, you'll play a key role in supporting the creation of engaging and impactful assets across all our marketing channels. Your primary focus will be designing high-performing ads for Meta (Facebook & Instagram), while also contributing to projects across email, web, and other marketing touchpoints. This is a fantastic opportunity for a designer who is eager to develop their skills in a fast-paced, scaling business. If you have a keen eye for design, strong attention to detail, and an interest in motion design and animation, this role will give you the opportunity to flex your creativity and grow as part of a collaborative team. Responsibilities Create visually compelling marketing assets across digital channels, with a primary focus on Meta. Support the design and production of assets for email campaigns, social media, website, and paid performance campaigns. Collaborate with the Senior Marketing Designer and wider creative team to bring concepts to life that align with brand guidelines. Assist in developing motion graphics and animations to enhance engagement across ads and digital platforms. Adapt and optimise existing creative for different formats, placements, and audiences. Stay up to date with design trends and best practices in digital marketing and paid social creative. Ensure all creative output is consistent, high quality, and delivered on time. Required Skills And Experience 2+ years experience in a design role, ideally with exposure to digital marketing. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, After Effects) or equivalent design tools (i.e. figma). Strong portfolio showcasing design skills, with a focus on digital and social content. Creative thinker with strong visual storytelling ability Ability to manage multiple projects and work in a fast-paced environment. Excellent attention to detail and ability to take feedback constructively. Desirable Skill And Experience (if Any) Experience designing paid social ads, especially for Meta (Facebook/Instagram). Motion design and animation skills (After Effects or similar). Familiarity with Figma or Sketch. Understanding of performance marketing and how creative impacts campaign results. Able to work well under pressure with tight deadlines and managing multiple briefs at once Excellent communication with key stakeholders within the company and able to implement feedback accordingly Strong creative visualisation skills with excellent layout, typography and digital design skills. Passion for design in the context of technology, digital marketplaces, or scaling brands. Perks And Benefits Flexible working policy with India office located in CBD Bangalore Insurances - Family Floater Mediclaim, Employee Personal Accident and Employee Term Life Personal annual L&D Budgets to spend on your development Enhanced Cult.fit membership for all employees with access to mental health courses and fitness classes Fully stocked snacks in pantry, Quarterly All-site Socials Being at the forefront of an industry with new and exciting problems to solv Interview Process Screening Call with Talent Partner 1st Stage - Hiring Manager Stage 2nd Stage - Take-home task followed by an Interview (Review) 3rd Stage - Values interview Diversity Statement At Bark, we are a platform for people, revolutionising the way professionals and individuals connect since 2014. Our culture is defined by excitement, ambition, and a commitment to raising the bar. We value diversity, equity, inclusion, and belonging (DEIB) and are dedicated to embedding these principles into everything we do. We are committed to fostering an inclusive environment where everyone can thrive, and our focus is on hiring, retaining and developing a globally diverse workforce that is passionate about excelling our platform and supporting our customers succeed. Be part of our dynamic team, where bold ideas thrive, and create a future worth shouting about.
About Bark Bark is revolutionising the way people find professionals in over 1,000 unique categories. As the UK's largest and fastest-growing services marketplace, we're on a mission to make finding the right professional quick and easy. With a presence in eleven countries and plans for further expansion, joining us at this genuinely exciting time will be a journey like no other. Our cutting-edge technology ensures that you can always find the best professional for any job. With a talented team of over 250 dedicated individuals, we're committed to providing exceptional service and ensuring that our customers are satisfied every step of the way. This is an exciting time to join our scaling business, we recently placed in the Sunday Times Best Places to Work 2024. As a profitable scale-up, Bark is in a unique position to offer the best of both worlds; the excitement and agility of a start up combined with the financial security and backing of a renowned private equity firm, EMK Capital. You'll have ownership, agility, responsibility and stimulation without any of the worry. About Bark India Bark India is the largest operation of Bark outside the UK with more than 50 staff members. Bark India started operations in December 2022 and currently manages Marketing and Sales functions for India, South Africa and Singapore. In addition, there is also customer support team that provides support to India and Global operations. About The Role As the Commercial Finance Analyst at Bark, you will play a central role in shaping how we understand and drive business performance. You will be responsible for building and maintaining financial models, reporting that underpins trading decisions, delivering insightful KPI reporting, and supporting stakeholders with forward looking analysis to identify trends, risks and opportunities. Your work will directly support senior leadership and influence decision-making across our UK, US, and global markets. This is a varied and high-impact role, so we are looking for someone with strong analytical ability, excellent financial modelling skills, and the curiosity to dive deep into data to uncover the why behind the numbers. You'll also play a key role in streamlining and automating reporting processes, alongside assisting in the implementation of new finance systems that will transform how we operate. We operate in a fast-paced, constantly evolving environment, so adaptability and a proactive mindset are essential. This is a great opportunity to make an immediate impact and grow within a dynamic finance team in a business with ambitious plans. Responsibilities Financial Modelling, Forecasting & Analysis Build and maintain financial models for trading analysis, scenario planning, and commercial initiatives Utilise BI tools (Tableau, SQL) alongside models to deliver detailed commercial analysis and actionable insights Support the rolling forecast and annual budgeting processes, ensuring accuracy of assumptions and alignment with business priorities Perform variance analysis to explain performance versus forecast, and prior periods, highlighting key drivers, risks, and opportunities Work with commercial and operational teams to understand strategies, provide financial insight, and challenge Business Partnering & Decision Support Act as a trusted finance partner to commercial, marketing, and operational teams, translating data into actionable insights that influence decision-making Provide analysis and recommendations to support strategic initiatives and senior leadership decisions Evaluate commercial opportunities and cases, assessing financial viability and risk Performance Reporting Produce timely and accurate commercial performance reports offering forward-looking insight Develop and implement KPIs and dashboards to monitor key business metrics Present complex financial information clearly and concisely to senior management, providing recommendations to enhance commercial outcomes Process Improvement & Automation Continuously review and improve financial reporting processes, tools, and systems to enhance efficiency Leverage BI tools (Tableau, SQL) and advanced Excel to automate reporting and analysis Assist with finance system implementation and automation projects Required Skills & Experience 3+ years proven experience in a commercial finance or FP&A function, high-growth tech, consulting, banking, or a similar analyst role in a fast-paced environment Expert-level financial modelling and forecasting skills, with advanced Excel/Google Sheets experience Proficiency in Tableau (or other Business Intelligence tools) and/or SQL Strong analytical and problem-solving ability with excellent attention to detail Strong written and verbal communication skills, able to present complex financial information in a clear and structured way Strong interpersonal skills with the ability to build effective relationships across all levels of the organisation Demonstrable track record of partnering with non-finance stakeholders and influencing commercial decisions Proactive, self-motivated, and comfortable working both independently and as part of a team Perks And Benefits Flexible working policy with India office located in CBD Bangalore Insurances - Family Floater Mediclaim, Employee Personal Accident and Employee Term Life Personal annual L&D Budgets to spend on your development Enhanced Cult.fit membership for all employees with access to mental health courses and fitness classes Fully stocked snacks in pantry, Quarterly All-site Socials Being at the forefront of an industry with new and exciting problems to solve Interview Process Screening call with Head of Talent 1st Stage - Take-home task 2nd Stage - Technical Interview with Hiring Manager (45/60 mins) 3rd Stage - Values interview (30 mins) Diversity Statement At Bark, we are a platform for people, revolutionising the way professionals and individuals connect since 2014. Our culture is defined by excitement, ambition, and a commitment to raising the bar. We value diversity, equity, inclusion, and belonging (DEIB) and are dedicated to embedding these principles into everything we do. We are committed to fostering an inclusive environment where everyone can thrive, and our focus is on hiring, retaining and developing a globally diverse workforce that is passionate about excelling our platform and supporting our customers succeed. Be part of our dynamic team, where bold ideas thrive, and create a future worth shouting about.
About Bark Bark is revolutionising the way people find professionals in over 1,000 unique categories. As the UK's largest and fastest-growing services marketplace, we're on a mission to make finding the right professional quick and easy. With a presence in eleven countries and plans for further expansion, joining us at this genuinely exciting time will be a journey like no other. Our cutting-edge technology and customer-first approach ensure people can access the best professionals for any job, while our 230+ strong team is dedicated to delivering an outstanding experience every step of the way. In 2024, we were proud to be recognised in the Sunday Times Best Places to Work. As a scale-up backed by leading private equity firm EMK Capital, Bark offers the energy and agility of a start-up combined with the stability and resources of an established business. Joining Bark means being part of a high-growth journey with plenty of opportunity to learn, contribute, and make a real impact. About The Role We’re looking for a driven and creative Content Manager to join our in-house content and creative team. This is an exciting opportunity to play a key role in one of Bark’s most significant international projects: transforming our marketing across channels, specifically into Paid Social. Content will be a big part of this transformation, and we need someone who’s passionate about delivering high-quality, conversion-optimised marketing landing page content. You will play a key role in maintaining and enhancing our online content, researching and planning future article content, and building out new content into a content management system. If you’re detail-oriented, organised, and comfortable working in a fast-paced, collaborative environment, we’d love to hear from you. Responsibilities Head up cross-channel content strategies focused on growth through organic traffic and customer retention, with a particular focus on website content development. Closely collaborate with the SEO team’s strategy to drive visitors to Bark.com, with a primary focus on written content and an eye to expanding into formats including video, webinar, and others. Oversee and work towards an ambitious long-term content strategy that repositions Bark as a trusted global resource for information across all formats. Manage large-scale article production from Content Executives and other freelancers, ensuring quality and consistency across topics. Set benchmarks and measure results to inform future content plans and gauge business value. Occasionally writing yourself, particularly in-depth, location-specific articles about services in Australia, the US, and the UK (e.g. cleaning, counselling, tutoring, event entertainment). Ensuring content on the website is consistently up to date and managing changes. Mentor Content Executives in areas such as content strategy and copywriting development, and providing feedback on output. Monitor and maintain a consistent editorial style across the content team, including tone, formatting, content inclusions, and SEO best practise. Commission and collaborate with external content agencies and freelance writers, creating detailed briefs and putting work through QA. Balance AI-generated content with human-written content to meet high production goals. Serve as the point of contact for content queries from international teams, e.g. France and Germany. Other responsibilities might include things like conducting interviews with professionals (e.g., gym owners, cleaning business owners) to add expertise to articles. Required Skills And Experience Have outstanding written and verbal communication skills in English, with attention to detail, the ability to write confidently and accurately, and the ability to provide helpful feedback to other writers. Know what makes a piece of content good, not just the use of keywords and the correct tone of voice, but also how to enrich articles for topical authority and engagement. Be confident in creating and executing content strategies in a fast-changing business across a wide variety of industries. Have an excellent working knowledge of SEO and the challenges/opportunities faced by businesses in the face of smart search engine answers. Have excellent working knowledge of the use of LLMs in content creation, with an understanding of the pros/cons of AI use and the ability to balance high production levels with quality. Perks And Benefits 25 days of paid holiday, with extra days added at 3 and 5 years of service. Hybrid remote working, plus up to 20 days each year to work from anywhere in the world. An annual Learning & Development budget to spend on courses, training, or other resources that support your professional development. Access to Oliva, a leading mental health and wellbeing platform, offering personalised support when you need it. Insurances - Family Floater Mediclaim, Employee Personal Accident and Employee Term Life Enhanced Cult.fit membership for all employees with access to mental health courses and fitness classes Interview Process Screening Call with Talent Partner (30 mins) 1st Stage - Hiring Manager Stage (45 mins) 2nd Stage - Technical Task (60 mins) 3rd Stage - Values interview (30 mins) Diversity Statement At Bark, we are a platform for people, revolutionising the way professionals and individuals connect since 2014. Our culture is defined by excitement, ambition, and a commitment to raising the bar. We value diversity, equity, inclusion, and belonging (DEIB) and are dedicated to embedding these principles into everything we do. We are committed to fostering an inclusive environment where everyone can thrive, and our focus is on hiring, retaining and developing a globally diverse workforce that is passionate about excelling our platform and supporting our customers succeed. Be part of our dynamic team, where bold ideas thrive, and create a future worth shouting about.
About Bark Bark is revolutionising the way people find professionals in over 1,000 unique categories. As the UK's largest and fastest-growing services marketplace, we're on a mission to make finding the right professional quick and easy. With a presence in eleven countries and plans for further expansion, joining us at this genuinely exciting time will be a journey like no other. Our cutting-edge technology and customer-first approach ensure people can access the best professionals for any job, while our 230+ strong team is dedicated to delivering an outstanding experience every step of the way. In 2024, we were proud to be recognised in the Sunday Times Best Places to Work. As a scale-up backed by leading private equity firm EMK Capital, Bark offers the energy and agility of a start-up combined with the stability and resources of an established business. Joining Bark means being part of a high-growth journey with plenty of opportunity to learn, contribute, and make a real impact. About The Role We're looking for a driven and creative Content Manager to join our in-house content and creative team. This is an exciting opportunity to play a key role in one of Bark's most significant international projects: transforming our marketing across channels, specifically into Paid Social. Content will be a big part of this transformation, and we need someone who's passionate about delivering high-quality, conversion-optimised marketing landing page content. You will play a key role in maintaining and enhancing our online content, researching and planning future article content, and building out new content into a content management system. If you're detail-oriented, organised, and comfortable working in a fast-paced, collaborative environment, we'd love to hear from you. Responsibilities Head up cross-channel content strategies focused on growth through organic traffic and customer retention, with a particular focus on website content development. Closely collaborate with the SEO team's strategy to drive visitors to Bark.com, with a primary focus on written content and an eye to expanding into formats including video, webinar, and others. Oversee and work towards an ambitious long-term content strategy that repositions Bark as a trusted global resource for information across all formats. Manage large-scale article production from Content Executives and other freelancers, ensuring quality and consistency across topics. Set benchmarks and measure results to inform future content plans and gauge business value. Occasionally writing yourself, particularly in-depth, location-specific articles about services in Australia, the US, and the UK (e.g. cleaning, counselling, tutoring, event entertainment). Ensuring content on the website is consistently up to date and managing changes. Mentor Content Executives in areas such as content strategy and copywriting development, and providing feedback on output. Monitor and maintain a consistent editorial style across the content team, including tone, formatting, content inclusions, and SEO best practise. Commission and collaborate with external content agencies and freelance writers, creating detailed briefs and putting work through QA. Balance AI-generated content with human-written content to meet high production goals. Serve as the point of contact for content queries from international teams, e.g. France and Germany. Other responsibilities might include things like conducting interviews with professionals (e.g., gym owners, cleaning business owners) to add expertise to articles. Required Skills And Experience Have outstanding written and verbal communication skills in English, with attention to detail, the ability to write confidently and accurately, and the ability to provide helpful feedback to other writers. Know what makes a piece of content good, not just the use of keywords and the correct tone of voice, but also how to enrich articles for topical authority and engagement. Be confident in creating and executing content strategies in a fast-changing business across a wide variety of industries. Have an excellent working knowledge of SEO and the challenges/opportunities faced by businesses in the face of smart search engine answers. Have excellent working knowledge of the use of LLMs in content creation, with an understanding of the pros/cons of AI use and the ability to balance high production levels with quality. Perks And Benefits 25 days of paid holiday, with extra days added at 3 and 5 years of service. Hybrid remote working, plus up to 20 days each year to work from anywhere in the world. An annual Learning & Development budget to spend on courses, training, or other resources that support your professional development. Access to Oliva, a leading mental health and wellbeing platform, offering personalised support when you need it. Insurances - Family Floater Mediclaim, Employee Personal Accident and Employee Term Life Enhanced Cult.fit membership for all employees with access to mental health courses and fitness classes Interview Process Screening Call with Talent Partner (30 mins) 1st Stage - Hiring Manager Stage (45 mins) 2nd Stage - Technical Task (60 mins) 3rd Stage - Values interview (30 mins) Diversity Statement At Bark, we are a platform for people, revolutionising the way professionals and individuals connect since 2014. Our culture is defined by excitement, ambition, and a commitment to raising the bar. We value diversity, equity, inclusion, and belonging (DEIB) and are dedicated to embedding these principles into everything we do. We are committed to fostering an inclusive environment where everyone can thrive, and our focus is on hiring, retaining and developing a globally diverse workforce that is passionate about excelling our platform and supporting our customers succeed. Be part of our dynamic team, where bold ideas thrive, and create a future worth shouting about.
WALK-IN INTERVIEWS Career Comeback Professionals || Experienced Professional || Fresh Graduates Hiring for Position - Customer Experience Advisor Joining Date : Within 10th Nov 2025 Interview Date & Time : 20th October 2025 to 3rd November 2025 (Only Weekdays i.e. Monday to Friday) 12:00 PM IST to 05:00 PM IST Where : Bark.com, 1st Floor, Tower 3, IndiQube Symphony, Craig Park Layout, Ashok Nagar, Bengaluru, Karnataka 560001 Google Maps : https://maps.app.goo.gl/YvR6uUgx1Kde8UELA Document(s) To Carry - Résumé Processes Hiring For : Global Emails Fresh Graduates and Career Come-backs are eligible to apply Excellent written and spoken English Experience is Sales is good to have. Good to have some experience handling UK & US customers This position involves 80% emails and 20% calls. Ideally a mix of non-voice & voice process. Working Hours - 9 hours shift with 1 hour break Morning Shift - 08:00 AM to 05:00 PM Day Shift - 11:00 AM to 08:00 PM Night Shift - 08:00 PM to 05:00 AM Working days - 5 days a week of the 7 days in the week Offered CTC - Rs.3.25 LPA Fixed + Performance Bonus + Shift Allowances (As Applicable) Responsibilities First point of contact for our professionals & customers Be a product expert, assisting new and existing professionals with any queries that they may have Responding to emails from our professionals and resolving their queries promptly. Replying to emails using the Zendesk ticketing system Ability to handle unresolved questions from customers To ensure satisfactory resolution of various issues Ensuring high service delivery & customer satisfaction levels Required Skills and Experience (add desirable skills if necessary) Strong in spoken & written English, with a clear and confident communication style Problem-solving skills Good knowledge about using a laptop/computer with above-average typing skills. Exceptional attention to detail Experience in an International process Experience in handling both calls and emails Driven & motivated with a great work ethic An eagerness to learn and progress within the company Self-starter Perks And Benefits Performance-based bonus payouts and shift allowances (as applicable) Two-way cab facility (For night shifts) 33+ paid days off annually Quarterly team socials Access to Learning & Development programs Work with a collaborative and supportive team Opportunities for career growth and advancement Healthcare insurance for you, with the option to upgrade for family coverage About Bark Here at Bark, we are on a mission to revolutionize and become the market leader, go to online marketplace for professional services. Bark is the UK’s largest & fastest growing services marketplace, helping people find the right professional for their project in over 1,500 unique categories. The business is already in scale up mode, profitable with a proven model but still has the feel and agility of a startup with a small team of just over 140 people and most of its work still to do. We use cutting-edge technology and an extraordinarily talented team of people to solve an age-old problem; how to find the best available professional for any job, every time no matter what the need. We are a dynamic, exciting, forward-thinking business – but with the financial security of a PE backed, revenue generating established company – so you get all the benefits of working in a scale-up environment (ownership, agility, responsibility and stimulation) without any of the worry. We placed sixth on the "The Sunday Times Tech Track 100" and with a presence in ten countries globally with imminent plans for further expansion you can join us at a genuinely exciting time where a true impact can be made. Diversity Statement At Bark, we are a platform for people, revolutionizing the way professionals and individuals connect since 2014. Our culture is defined by excitement, ambition, and a commitment to raising the bar. We value diversity, equity, inclusion, and belonging (DEIB) and are dedicated to embedding these principles into everything we do. We are committed to fostering an inclusive environment where everyone can thrive, and our focus is on hiring, retaining and developing a globally diverse workforce that is passionate about excelling our platform and supporting our customers succeed. Be part of our dynamic team, where bold ideas thrive, and create a future worth shouting about.
WALK-IN INTERVIEWS Career Comeback Professionals || Experienced Professional || Fresh Graduates Hiring for Position - Customer Experience Advisor (Weekend Work Only) Joining Date : Within 10th Nov 2025 Interview Date & Time : 20th October 2025 to 3rd November 2025 (Only Weekdays i.e. Monday to Friday) 12:00 PM IST to 05:00 PM IST Where : Bark.com, 1st Floor, Tower 3, IndiQube Symphony, Craig Park Layout, Ashok Nagar, Bengaluru, Karnataka 560001 Google Maps : https://maps.app.goo.gl/YvR6uUgx1Kde8UELA Document(s) To Carry - Résumé Overview : We are looking for a highly motivated and skilled Customer Experience Agents to join our team. You will be the first point of contact for our professionals and customers across Australia, New Zealand, the UK, the US and Global Emails. If you have excellent communication skills, a proactive attitude, and a passion for delivering exceptional customer service, we want to hear from you! Roles & Responsibilities : Act as the first point of contact for our professionals and customers in Australia, New Zealand, the UK, the US and Global Emails Shift timings : 01:30 PM to 10:30 PM || 06:30 PM to 03:30 AM Be a product expert, assisting new and existing professionals with queries related to our offerings. Respond to calls and emails from professionals, ensuring prompt and effective resolution of their concerns. Utilize the Zendesk ticketing system to reply to customer emails and manage support tickets. Handle unresolved questions and escalate issues when necessary. Identify and execute sales opportunities where applicable. Ensure all Customer Success KPIs are consistently met. Deliver satisfactory resolutions to issues within the specified Turnaround Time (TAT). Maintain high levels of service delivery and customer satisfaction. Required Skills : Strong proficiency in spoken and written English, with a clear and confident communication style. Minimum of 1 year experience in handling international customers. Excellent problem-solving and selling skills. Proficient in using laptops/computers with above-average typing speed. Exceptional attention to detail and organizational skills. Highly driven and motivated with a strong work ethic. Eagerness to learn and grow within the company. Self-starter with the ability to work independently and as part of a team. What We Offer : 2 days of work per week - only Saturdays and Sundays Competitive salary and benefits package - upto Rs.18000 per month Commissions and Shift Allowances (as applicable) Learning & Development Opportunities with individual learning budget One-way cab facility (office to home) Quarterly townhall socials Fully stacked snacks counter Opportunity to work with a dynamic and supportive team A chance to make a meaningful impact on customer success and satisfaction About Bark Here at Bark, we are on a mission to revolutionize and become the market leader, go to online marketplace for professional services. Bark is the UK’s largest & fastest growing services marketplace, helping people find the right professional for their project in over 1,500 unique categories. The business is already in scale up mode, profitable with a proven model but still has the feel and agility of a startup with a small team of just over 140 people and most of its work still to do. We use cutting-edge technology and an extraordinarily talented team of people to solve an age-old problem; how to find the best available professional for any job, every time no matter what the need. We are a dynamic, exciting, forward-thinking business – but with the financial security of a PE backed, revenue generating established company – so you get all the benefits of working in a scale-up environment (ownership, agility, responsibility and stimulation) without any of the worry. We placed sixth on the "The Sunday Times Tech Track 100" and with a presence in ten countries globally with imminent plans for further expansion you can join us at a genuinely exciting time where a true impact can be made. Diversity Statement At Bark, we are a platform for people, revolutionizing the way professionals and individuals connect since 2014. Our culture is defined by excitement, ambition, and a commitment to raising the bar. We value diversity, equity, inclusion, and belonging (DEIB) and are dedicated to embedding these principles into everything we do. We are committed to fostering an inclusive environment where everyone can thrive, and our focus is on hiring, retaining and developing a globally diverse workforce that is passionate about excelling our platform and supporting our customers succeed. Be part of our dynamic team, where bold ideas thrive, and create a future worth shouting about.
WALK-IN INTERVIEWS Career Comeback Professionals || Experienced Professional || Fresh Graduates Hiring for Position - Customer Experience Advisor Joining Date : Within 10th Nov 2025 Interview Date & Time : 20th October 2025 to 3rd November 2025 (Only Weekdays i.e. Monday to Friday) 12:00 PM IST to 05:00 PM IST Where : Bark.com, 1st Floor, Tower 3, IndiQube Symphony, Craig Park Layout, Ashok Nagar, Bengaluru, Karnataka 560001 Google Maps : https://maps.app.goo.gl/YvR6uUgx1Kde8UELA Document(s) To Carry - Rsum Processes Hiring For : Global Emails Fresh Graduates and Career Come-backs are eligible to apply Excellent written and spoken English Experience is Sales is good to have. Good to have some experience handling UK & US customers This position involves 80% emails and 20% calls. Ideally a mix of non-voice & voice process. Working Hours - 9 hours shift with 1 hour break Morning Shift - 08:00 AM to 05:00 PM Day Shift - 11:00 AM to 08:00 PM Night Shift - 08:00 PM to 05:00 AM Working days - 5 days a week of the 7 days in the week Offered CTC - Rs.3.25 LPA Fixed + Performance Bonus + Shift Allowances (As Applicable) Responsibilities First point of contact for our professionals & customers Be a product expert, assisting new and existing professionals with any queries that they may have Responding to emails from our professionals and resolving their queries promptly. Replying to emails using the Zendesk ticketing system Ability to handle unresolved questions from customers To ensure satisfactory resolution of various issues Ensuring high service delivery & customer satisfaction levels Required Skills and Experience (add desirable skills if necessary) Strong in spoken & written English, with a clear and confident communication style Problem-solving skills Good knowledge about using a laptop/computer with above-average typing skills. Exceptional attention to detail Experience in an International process Experience in handling both calls and emails Driven & motivated with a great work ethic An eagerness to learn and progress within the company Self-starter Perks And Benefits Performance-based bonus payouts and shift allowances (as applicable) Two-way cab facility (For night shifts) 33+ paid days off annually Quarterly team socials Access to Learning & Development programs Work with a collaborative and supportive team Opportunities for career growth and advancement Healthcare insurance for you, with the option to upgrade for family coverage About Bark Here at Bark, we are on a mission to revolutionize and become the market leader, go to online marketplace for professional services. Bark is the UK's largest & fastest growing services marketplace, helping people find the right professional for their project in over 1,500 unique categories. The business is already in scale up mode, profitable with a proven model but still has the feel and agility of a startup with a small team of just over 140 people and most of its work still to do. We use cutting-edge technology and an extraordinarily talented team of people to solve an age-old problem; how to find the best available professional for any job, every time no matter what the need. We are a dynamic, exciting, forward-thinking business but with the financial security of a PE backed, revenue generating established company so you get all the benefits of working in a scale-up environment (ownership, agility, responsibility and stimulation) without any of the worry. We placed sixth on the The Sunday Times Tech Track 100 and with a presence in ten countries globally with imminent plans for further expansion you can join us at a genuinely exciting time where a true impact can be made. Diversity Statement At Bark, we are a platform for people, revolutionizing the way professionals and individuals connect since 2014. Our culture is defined by excitement, ambition, and a commitment to raising the bar. We value diversity, equity, inclusion, and belonging (DEIB) and are dedicated to embedding these principles into everything we do. We are committed to fostering an inclusive environment where everyone can thrive, and our focus is on hiring, retaining and developing a globally diverse workforce that is passionate about excelling our platform and supporting our customers succeed. Be part of our dynamic team, where bold ideas thrive, and create a future worth shouting about.
WALK-IN INTERVIEWS Career Comeback Professionals || Experienced Professional || Fresh Graduates Hiring for Position - Customer Experience Advisor Joining Date : Within 10th Nov 2025 Interview Date & Time : 20th October 2025 to 3rd November 2025 (Only Weekdays i.e. Monday to Friday) 12:00 PM IST to 05:00 PM IST Where : Bark.com, 1st Floor, Tower 3, IndiQube Symphony, Craig Park Layout, Ashok Nagar, Bengaluru, Karnataka 560001 Google Maps : https://maps.app.goo.gl/YvR6uUgx1Kde8UELA Document(s) To Carry - Rsum About The Role We are looking for an ambitious and professional Customer Experience Advisor to join our APAC team in India. This role is ideal for individuals who bring a strong blend of customer experience and sales capabilities. You will be the first point of contact for professionals and customers across Australia, New Zealand, the UK, and the US, handling a mix of inbound and outbound interactions. This is an exciting and busy role where you will be the first point of contact for the professionals and customers who contact Bark for support. In this role, you will be the voice and face of Bark, expertly guiding our customers through the platform, ensuring they get the most out of their profile, and helping our professionals to build their businesses. You will be a dynamic problem solver who is able to juggle multiple priorities, whilst delivering an outstanding, next-level service. Our professionals rely on our customer service as we aim to partner with them to help ensure their success is our success. As part of this role, you will also have the opportunity to earn a commission, on top of your base salary, by converting warm leads through upsell opportunities. You will become the voice of the customer internally, as you champion their issues through sharing feedback and ideas you receive in your unique position at the forefront of the action. Responsibilities Be the first line of communication for professionals and customers in UK & US Handle inbound and outbound queries via phone, emails and chat from our valued professionals, ensuring each communication is positive, empathetic and solution-oriented Identify sales opportunities and contribute to revenue growth by offering relevant services and upgrades Be a product & customer expert, assisting new and existing professionals with any queries that they may have Talk with prospective professionals, discussing the various benefits of Bark and how we can help them grow their business Solve technical issues and support the development of our platform and products by providing vital feedback to the broader business Work in line with performance metrics of the Global Customer Experience: Productivity and Quality of interactions, along with CSAT and Online Time Shifts We are looking for individuals interested in full-time hours to join our Customer Experience team. Typically, you will work 12:30 PM to 09:30 PM IST. (shifts may vary based on daylight savings) Skills And Experience Minimum 1 year of experience in a customer-facing role supporting international customers via phone and email Experience with customer service software is a plus; we use Zendesk Ability to build strong rapport quickly and confidently with customers A driven self-starter, self-motivated with a great work ethic Confident in handling diverse queries, able to easily adapt to any given situation The ability to handle conflicts diplomatically and find resolutions that satisfy both the customer and Bark Ability to multitask and appropriately prioritise, handling multiple email enquiries, calls, and admin Exceptional attention to detail and follow-through Have outstanding written and verbal communication skills in English, with attention to detail, and the ability to write confidently and accurately Perks And Benefits 5 days work week with 2 week-off days Competitive salary: ?3.75 LPA (plus sales commissions and shift allowances as applicable)) One-way cab facility 33+ paid days off annually Quarterly team socials Access to Learning & Development programs and personal L&D budget An annual Learning & Development budget to spend on courses, training, or other resources that support your professional development. Access to Oliva, a leading mental health and wellbeing platform, offering personalised support when you need it. Insurances - Family Floater Mediclaim, Employee Personal Accident and Employee Term Life Enhanced Cult.fit membership for all employees with access to mental health courses and fitness classes About Bark Bark is revolutionising the way people find professionals in over 1,000 unique categories. As the UK's largest and fastest-growing services marketplace, we're on a mission to make finding the right professional quick and easy. With a presence in eleven countries and plans for further expansion, joining us at this genuinely exciting time will be a journey like no other. Our cutting-edge technology and customer-first approach ensure people can access the best professionals for any job, while our 230+ strong team is dedicated to delivering an outstanding experience every step of the way. In 2024, we were proud to be recognised in the Sunday Times Best Places to Work. As a scale-up backed by leading private equity firm EMK Capital, Bark offers the energy and agility of a start-up combined with the stability and resources of an established business. Joining Bark means being part of a high-growth journey with plenty of opportunity to learn, contribute, and make a real impact. Diversity Statement At Bark, we are a platform for people, revolutionising the way professionals and individuals connect since 2014. Our culture is defined by excitement, ambition, and a commitment to raising the bar. We value diversity, equity, inclusion, and belonging (DEIB) and are dedicated to embedding these principles into everything we do. We are committed to fostering an inclusive environment where everyone can thrive, and our focus is on hiring, retaining and developing a globally diverse workforce that is passionate about excelling our platform and supporting our customers to succeed. Be part of our dynamic team, where bold ideas thrive, and create a future worth shouting about.