2821 Zendesk Jobs - Page 31

Job Description Zendesk’s Product-Led Growth (PLG) team is redefining how customers experience our Employee Service products—from trial to onboarding to expansion—without ever needing to talk to sales or support. Our mission is to accelerate product adoption through a self-service motion that’s fast, scalable, and user-friendly. We’re looking for a Senior Software Engineer with backend or fullstack expertise to build the services and APIs that power these frictionless journeys. You’ll work on foundational backend systems that support self-serve trials, onboarding progress tracking, embedded integration flows, and an upcoming template marketplace that helps teams deploy prebuilt workflows in ...

Job Description At Zendesk, we want new customers to experience product value within days—not weeks. The Product-Led Growth (PLG) team is making that happen by designing intuitive onboarding experiences, from trials and in-app guides to prebuilt templates and automation flows. We’re looking for a Senior Software Engineer with frontend or fullstack expertise to help craft elegant, accessible, and responsive UIs that power this self-service motion. You’ll collaborate closely with design and product to bring onboarding workflows to life—helping customers set up integrations, configure help centers, and activate AI-powered support, all within the product itself. What You’ll Do Architect & Develo...

We are looking for a ExpirenceTechnical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. Job Location: Bangalore- Work From Office Pick and Drop @ door for Candidates in Bangalore Weekly 5 days working Responsibilities - Research and identify solutions to software and hardware issues - Diagnose and troubleshoot technical issues, including account setup and network configurat...

About Secfix Secfix automates security compliance for SMBs in Europe. We help SMBs automate ISO 27001, GDPR, TISAX, and SOC 2 fast and easy. Our platform integrates with a company’s tech stack (like AWS, Azure AD, Jira, etc.), automatically extracts the data needed for compliance, and creates a checklist to become and remain compliant. About our team We’re a fun, close-knit team on a mission to automate security and compliance for modern companies and become the European compliance automation leader. Our trajectory is fueled by top investors, including Octopus Ventures, Neosfer (Commerzbank), founders of Signavio and many more angels. We are a team of 24 (and growing!) with founders passiona...

Job Summary Over 15 years of experience in software delivery and implementation, specifically within Customer Operations and Sales Operations domains. Extensive background in deploying technology solutions for large clients, focusing on automation, digital transformation, and customer success. Proficient in implementing both in-house and third-party solutions (e.g., AWS Connect, Genesys Cloud, Salesforce, Zendesk), including hands-on collaboration with product vendors. Strong analytical and problem-solving capabilities to resolve complex issues efficiently. Assertive decision-maker with autonomy in determining objectives and strategies for critical assignments. Skilled in collaborating with ...

Job Description Senior Data Engineer Our Enterprise Data & Analytics (EDA) is looking for an experienced Senior Data Engineer to join our growing data engineering team. You’ll work in a collaborative Agile environment using the latest engineering best practices with involvement in all aspects of the software development lifecycle. You will craft and develop curated data products, applying standard architectural & data modeling practices to maintain the foundation data layer serving as a single source of truth across Zendesk . You will be primarily developing Data Warehouse Solutions in BigQuery/Snowflake using technologies such as dbt, Airflow, Terraform. What You Get To Do Every Single Day ...

At Revalgo, we're a fast-growing, product-driven startup revolutionizing the AI landscape with innovative, scalable solutions. Our mission is to empower businesses and individuals with cutting-edge AI technology that solves real-world problems. We’re looking for AI Service Delivery Specialist to join our global support team and ensure our customers get the best from our AI-powered products. This is not a typical “support” job — you will be at the intersection of AI engineering, product reliability, and customer success , solving advanced issues that require both technical depth and strong problem- solving skills. Role Overview As an AI Service Delivery Specialist at Revalgo, you’ll work duri...

Job Description - Senior Finance Analyst, Accounts Payable What this job involves: Process invoices, including both Purchase Order (PO) and Non-PO related transactions Reclassification of entries in module. Demonstrate proficiency in Excel, MS PowerPoint, and ERP PeopleSoft Manage queries efficiently through Zendesk portal and Outlook email Exhibit strong accounting skills with a focus on accuracy and attention to detail Possess comprehensive knowledge of reconciliation processes, unallocated funds management, prepayment handling, and vendor payable accounts Understand and execute Accounts Payable (AP) month-end activities, including period opening and closing procedures Prepare and post mon...

Role Description Provide L2 support via phone, email, and case portal, ensuring timely resolution within defined SLAs and proper escalation of critical issues. Provide support for firewall devices, including setup, upgrades, policy configuration, and troubleshooting. Assist with configuration of NAT, VPNs (IPSec/SSL), firewall rules, routing, and proxy policies. Analyse traffic logs, system health alerts, and security events using diagnostic tools. Guide users on best practices for perimeter defence, intrusion prevention, and remote access. Work with customers to resolve device performance, failover, and HA setup issues. Contribute internal knowledge base articles and suggest improvements to...

Position at India Who We Are Insurity empowers insurance organizations to quickly capitalize on new opportunities by delivering the world’s most configurable, cloud-native, easy-to-use, and intuitively analytical insurance software. Just as importantly, we empower our people—providing the tools, support, and opportunities they need to grow and succeed. We don’t just make bold promises—we deliver results. As the largest cloud-based software provider for the Property & Casualty market, Insurity is trusted by 22 of the top 25 P&C carriers and 7 of the top 10 wholesale brokers in the MGA space. Behind that trust is a team that delivers exceptional value and deep industry expertise. While our tec...

Position at India Who We Are Insurity empowers insurance organizations to quickly capitalize on new opportunities by delivering the world’s most configurable, cloud-native, easy-to-use, and intuitively analytical insurance software. Just as importantly, we empower our people—providing the tools, support, and opportunities they need to grow and succeed. We don’t just make bold promises—we deliver results. As the largest cloud-based software provider for the Property & Casualty market, Insurity is trusted by 22 of the top 25 P&C carriers and 7 of the top 10 wholesale brokers in the MGA space. Behind that trust is a team that delivers exceptional value and deep industry expertise. While our tec...

Provide L2 support via phone, email, and case portal, ensuring timely resolution within defined SLAs and proper escalation of critical issues. Provide support for firewall devices, including setup, upgrades, policy configuration, and troubleshooting. Assist with configuration of NAT, VPNs (IPSec/SSL), firewall rules, routing, and proxy policies. Analyse traffic logs, system health alerts, and security events using diagnostic tools. Guide users on best practices for perimeter defence, intrusion prevention, and remote access. Work with customers to resolve device performance, failover, and HA setup issues. Contribute internal knowledge base articles and suggest improvements to existing documen...

📍 Job Title : Customer Support Executive 🏢 Company : Lunar Wave LLC 📍 Location : Centura Square, Waghle Estate, Thane, Maharashtra (On-site) 🕒 Type : Full-time 💰 Salary : ₹15,000 – ₹25,000/month (based on experience) 🧾 About the Role We’re hiring a Customer Support Executive to join our growing team in Thane. You’ll handle everything from customer queries and order bookings to improving how our support system works — using smart tools (including AI) to get the job done better and faster. 🎯 What You’ll Be Doing Respond to customer emails and chat queries with clarity and empathy Manage order bookings, refunds, access issues, and general troubleshooting Work closely with internal teams when is...

Role Description Provide L2 support via phone, email, and case portal, ensuring timely resolution within defined SLAs and proper escalation of critical issues. Provide support for firewall devices, including setup, upgrades, policy configuration, and troubleshooting. Assist with configuration of NAT, VPNs (IPSec/SSL), firewall rules, routing, and proxy policies. Analyse traffic logs, system health alerts, and security events using diagnostic tools. Guide users on best practices for perimeter defence, intrusion prevention, and remote access. Work with customers to resolve device performance, failover, and HA setup issues. Contribute internal knowledge base articles and suggest improvements to...

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. We are seeking a highly motivated and experienced Technology Systems and Operations Specialist (TSOS) to join our dynamic team in Hyderabad where you will play a crucial role in ensuring exceptional technology experiences for our VFX users. As part of a global team, you will support our VFX partners, assist in the technical operations of our studio locations, and dri...

Amura’s Vision We believe that the most under-appreciated route to releasing untapped human potential is to build a healthier body, and through which a better brain. This allows us to do more of everything that is important to each one of us. Billions of healthier brains, sitting in healthier bodies, can take up more complex problems that defy solutions today, including many existential threats, and solve them in just a few decades. Billions of healthier brains will make the world richer beyond what we can imagine today. The surplus wealth, combined with better human capabilities, will lead us to a new renaissance, giving us a richer and more beautiful culture. These healthier brains will be...

About OnePay OnePay is a consumer financial services app with an exceedingly simple mission: to help people achieve financial progress. Tens Of Millions Of Americans Today Are Unbanked Or Underbanked, Meaning They Don’t Have Enough Money In Savings To Cover a Minor Emergency. They Pay Too Much In Fees, Don’t Have Access To Credit At Affordable Rates, And Have Little Ability To Grow Their Wealth. OnePay’s Vision Is To Create a Single App For Consumers To Save, Spend, Borrow, And Grow Their Money, Bringing Our Mission To Life With Simple And Accessible Banking, Credit, And Payments Products That Deliver a Best-in-class Experience To Millions Of Customers. Our Products Include Checking and high...

Role Overview: We are looking for a proactive Zendesk Functional Consultant to join our Gurgaon-based team. The ideal candidate should have hands-on experience with Zendesk and the ability to understand business processes to deliver optimal CRM solutions. You may also be involved in other platforms like Vryno or Zoho, depending on project requirements. Key Responsibilities: Serve as the primary functional expert for Zendesk implementation, configuration, and day-to-day management. Understand business requirements and design Zendesk workflows, automation, and user roles accordingly. Ensure seamless ticket lifecycle management, reporting, and system optimization. Collaborate with internal team...

Helping people comes naturally to you—and you can do it seamlessly in both French and English . If you’re ready to bring your communication skills, empathy, and problem-solving mindset to a global team, we’d love to meet you. What You’ll Do As a French-English Customer Support Associate , you’ll assist customers from French-speaking regions through voice calls and live chat . You’ll answer questions, resolve concerns, and make every interaction feel professional, clear, and friendly—whether it’s helping track an order, explain a product, or fix an issue. This isn’t just about responding to tickets—it’s about creating positive experiences, building trust, and ensuring customers feel valued an...

Job Description Position Overview: As a Global Security & Safety (GSS) Intelligence & Response Coordinator, you will be a critical part of Zendesk's global security team, based in our Pune office. This entry-level role will be the first line of defense, responsible for gathering intelligence, monitoring physical threats, and responding to incidents to ensure the well-being of our people and assets. You will be part of a distributed team with colleagues across Asia Pacific including Australia and you'll play a crucial role in providing timely insights that enhance our organization's physical security posture. This is an exciting opportunity to grow your career in a dynamic and people-focused ...

Job Description We are looking for an experienced Senior Product Manager to drive the Product-Led Growth (PLG) strategy for our Employee Services SaaS platform, with a particular focus on onboarding flows, end-to-end user journeys, activation, and self-service adoption. You will lead the ideation, deployment, and optimization of features and experiences that empower end-users, accelerate product adoption, and fuel self-sustaining growth. You will partner closely with Engineering, UX, Marketing, Sales, Customer Success, and Data teams, leveraging quantitative and qualitative insights to develop, execute, and measure a winning PLG playbook. This is a high-visibility, hands-on role requiring st...

Job Description Zendesk is building the next generation of Employee Service products—and we’re making it easier than ever for customers to get started. The Product-Led Growth (PLG) team owns the end-to-end self-service onboarding experience, trials, and in-product configuration flows that accelerate time-to-value for our customers. We’re looking for a Senior Staff Software Engineer (Fullstack or backend) to help define and build the technical foundation for these experiences. From guided onboarding to AI-driven setup, and from embedded integration flows to a full-featured template marketplace, you’ll architect scalable backend services and contribute to the frameworks that power our product-...

Job Description At Zendesk, we want new customers to experience product value within days—not weeks. The Product-Led Growth (PLG) team is making that happen by designing intuitive onboarding experiences, from trials and in-app guides to prebuilt templates and automation flows. We’re looking for a Senior Software Engineer with frontend or fullstack expertise to help craft elegant, accessible, and responsive UIs that power this self-service motion. You’ll collaborate closely with design and product to bring onboarding workflows to life—helping customers set up integrations, configure help centers, and activate AI-powered support, all within the product itself. What You’ll Do Architect & Develo...

Job Description Zendesk’s Product-Led Growth (PLG) team is redefining how customers experience our Employee Service products—from trial to onboarding to expansion—without ever needing to talk to sales or support. Our mission is to accelerate product adoption through a self-service motion that’s fast, scalable, and user-friendly. We’re looking for a Senior Software Engineer with backend or fullstack expertise to build the services and APIs that power these frictionless journeys. You’ll work on foundational backend systems that support self-serve trials, onboarding progress tracking, embedded integration flows, and an upcoming template marketplace that helps teams deploy prebuilt workflows in ...

Role : ServiceNow Engineer with Agentic AI expertise / Solution Architect. Immediate joiners to 7 Days. Experience : Min 5+ Yrs Location : mode : Contract 6-12 Months. Roles And Responsibilities Architect, develop, and optimize custom applications on the ServiceNow platform. Integrate ServiceNow with external systems via API, ensuring secure data flow and fidelity. Work with knowledge management and ticketing modules to enable rich automation and process improvements. Develop UI components and application logic to facilitate advanced user workflows within ServiceNow. Ensure robust security and authentication using industry best practices (e.g., OAuth, API keys). Adhere to and contribute to h...