4193 Zendesk Jobs - Page 32

Job Description Job Summary: Zendesk is seeking a dynamic and experienced Director of IT Finance to lead and develop a high-performing team dedicated to supporting critical financial processes, specifically focusing on Record to Report (R2R) and Source to Pay (S2P) value streams. The ideal candidate will possess a strong background in finance technology, have extensive experience in optimizing financial processes, and foster collaboration across diverse teams and geographies. What You’ll Be Doing: Team Leadership: Lead, mentor, and develop IT teams that support financial applications and processes related to Record to Report and Source to Pay. Foster a collaborative culture to encourage high...

Position : Technical Support Executive Examination Coordination Location: Greater Noida (Work from Office) Experience: 4 to 5 Years Working Days: Monday to Saturday (1st & 3rd Saturday Off) Shift Timing: 9-hour shift between 11:00 AM to 12:00 AM About the Role: We are seeking a dedicated and tech-savvy Technical Support Executive to join our Examination Coordination team. This role involves ensuring seamless execution of online examinations by resolving real-time technical issues and providing prompt support via tickets, emails, and chat. Key Responsibilities Monitor and manage real-time technical issues reported during online exams via Freshdesk or similar ticketing tools. Respond promptly ...

Who We Are Simpplr is the AI-powered platform that unifies the digital workplace – bringing together engagement, enablement, and services to transform the employee experience. It streamlines communication, simplifies interactions, automates workflows, and elevates the everyday experience of work. The platform is intuitive, highly extensible, and built to integrate seamlessly with your existing technology. More than 1,000 leading organizations – including AAA, the NHS, Penske, and Moderna – trust Simpplr to foster a more aligned and productive workforce. Headquartered in Silicon Valley with global offices, Simpplr is backed by Norwest Ventures, Sapphire Ventures, Salesforce Ventures, and Tola...

As a Customer Support at Blackbaud, you will serve as a trusted advisor to our B2B clients, helping them maximize the value of our software solutions. You will troubleshoot complex technical issues, provide expert guidance on product functionality, and collaborate with cross-functional teams to ensure seamless delivery and support. Your work will directly impact organizations in the social good sector, empowering them to achieve their missions more effectively. You will support multiple enterprise-grade solutions, working closely with Engineering, Product Management, and Customer Success to resolve escalated issues, contribute to product readiness, and continuously improve the customer exper...

Job description A short video profile (1-2 minutes) introducing yourself is mandatory along with your resume. NAME OF PROJECT: Support Service Desk for Adobe's Digital Marketing/Media Enterprise clients JOB DESCRIPTION OF PROJECT: Be part of a 24x7 Enterprise Grade Service Desk Team (to start with 24x5) =24*7 Triage issues coming from various all channels such as phone (inbound & outbound), chats, and email web portal (Omni Channel). Prioritize customer urgency and issues Search and reuse information from internal information repositories Log all incidents, requests and customer interactions into the case management system Drive issues through the organization with urgency. Assess customer s...

We're Hiring: Sales and Support Virtual Assistant (VA) Remote | Full-Time | E-commerce Support At TalentPop App , we partner with fast-growing e-commerce brands to deliver exceptional sales and customer support that drives conversions and builds loyalty. We are currently looking for a Sales and Support Virtual Assistant (VA) to join our remote team. If you have a background in sales or customer service and are highly organized, tech-savvy, and motivated to help customers find the right solutions — this role may be a perfect fit. Key Responsibilities Provide real-time support to customers via live chat, email, SMS, and phone Recommend products, assist in purchase decisions, and identify upsel...

About Cityfurnish About Cityfurnish: Cityfurnish is a leading provider of furniture and appliance rentals, offering affordable and flexible solutions for individuals and businesses. Our mission is to transform the way people furnish and equip their spaces, combining comfort, style, and functionality. With a rapidly expanding presence in the rental market, we focus on delivering high-quality products and exceptional service. Backed by $5.2 million in funding from top investors, like YC, GFC, FJ Labs, Soma Capital & Venture Highway, Cityfurnish is revolutionizing the rental industry. We foster a dynamic, innovative, and collaborative work culture that empowers employees to drive impactful chan...

We're Hiring: Sales and Support Virtual Assistant (VA) Remote | Full-Time | E-commerce Support At TalentPop App , we partner with fast-growing e-commerce brands to deliver exceptional sales and customer support that drives conversions and builds loyalty. We are currently looking for a Sales and Support Virtual Assistant (VA) to join our remote team. If you have a background in sales or customer service and are highly organized, tech-savvy, and motivated to help customers find the right solutions — this role may be a perfect fit. Key Responsibilities Provide real-time support to customers via live chat, email, SMS, and phone Recommend products, assist in purchase decisions, and identify upsel...

ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction. Perks & Benefits Annual performance-based increases Paid time off Health and dental insurance or a monthly health stipend Holiday bonuses Permanent work-from-home setup Opportunities for career advancement as we continue to grow Responsibilities Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media. Assist Customers: Support customers with orders, shipping, product details, and returns. Quality-Based Responses: Provide thoughtful, ...

ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction. Perks & Benefits Annual performance-based increases Paid time off Health and dental insurance or a monthly health stipend Holiday bonuses Permanent work-from-home setup Opportunities for career advancement as we continue to grow Responsibilities Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media. Assist Customers: Support customers with orders, shipping, product details, and returns. Quality-Based Responses: Provide thoughtful, ...

Who We Are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as Twilio’...

We're Hiring: Sales and Support Virtual Assistant (VA) Remote | Full-Time | E-commerce Support At TalentPop App , we partner with fast-growing e-commerce brands to deliver exceptional sales and customer support that drives conversions and builds loyalty. We are currently looking for a Sales and Support Virtual Assistant (VA) to join our remote team. If you have a background in sales or customer service and are highly organized, tech-savvy, and motivated to help customers find the right solutions — this role may be a perfect fit. Key Responsibilities Provide real-time support to customers via live chat, email, SMS, and phone Recommend products, assist in purchase decisions, and identify upsel...

ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction. Perks & Benefits Annual performance-based increases Paid time off Health and dental insurance or a monthly health stipend Holiday bonuses Permanent work-from-home setup Opportunities for career advancement as we continue to grow Responsibilities Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media. Assist Customers: Support customers with orders, shipping, product details, and returns. Quality-Based Responses: Provide thoughtful, ...

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek. WHO WE ARE: Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies. Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesse...

Job Description We’re looking for a smart, adaptable Senior Software Engineer to help build and evolve our real-time data ingestion platform. You’ll work at the intersection of software engineering and data infrastructure, designing and maintaining scalable systems that stream high-quality, trusted data from Kafka to Snowflake via Snowpipe Streaming. You’ll focus on data quality, observability, and pipeline reliability, helping develop robust monitoring and alerting systems. You’ll work closely with a collaborative team, contribute to architecture decisions, and help shape how data flows across Zendesk’s ecosystem. Please read the role before applying. Note that Zendesk can only hire candida...

About Responsive Responsive (formerly RFPIO) is the global leader in strategic response management software, transforming how organizations share and exchange critical information. The AI-powered Responsive Platform is purpose-built to manage responses at scale, empowering companies across the world to accelerate growth, mitigate risk, and improve employee experiences. Nearly 2,000 customers have standardized on Responsive to respond to RFPs, RFIs, DDQs, ESGs, security questionnaires, ad hoc information requests, and more. Responsive is headquartered in Portland, OR, with additional offices in Kansas City, MO and Coimbatore, India. Learn more at responsive.io. About The Role The Customer Sup...

🔸 About Company Intellipaat is a leading online training and certification provider, offering comprehensive courses in various domains, including Data Science, Cloud Computing, AI, and more. We are committed to providing high-quality educational content and empowering learners worldwide to achieve their career objectives. We have more than 10 million learners from 150+ countries learning on our platform. We collaborate with the world's top universities, such as MIT and IITs, to create courses that enhance employability for working professionals and fresh graduates. 🏆Recognized by Economic Times as the most preferred edtech company, Intellipaat has experienced 10X growth in the past year. Joi...

ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction. Perks & Benefits Annual performance-based increases Paid time off Health and dental insurance or a monthly health stipend Holiday bonuses Permanent work-from-home setup Opportunities for career advancement as we continue to grow Responsibilities Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media. Assist Customers: Support customers with orders, shipping, product details, and returns. Quality-Based Responses: Provide thoughtful, ...

About the Role Turning Cloud Solutions is looking for a proactive and customer-oriented Product Support Executive to join our dynamic team in Gurgaon. You will be responsible for assisting clients with product-related queries, troubleshooting issues, and ensuring seamless user experiences through timely support and communication. ⸻ Key Responsibilities • Respond promptly to client and vendor inquiries via chat, email, or phone. • Identify, diagnose, and troubleshoot software or application-related issues. • Guide users step-by-step through the resolution process. • Escalate complex issues to internal technical teams for faster resolution. • Log all user interactions, issues, and resolutions ...

Required Candidate Profile Experience: Minimum 7+ years working with Board / Anaplan / Tagetik / Pigment / Cognos. Technical Skills: Strong SQL proficiency, Unix/Linux log analysis, SSO implementation, and enterprise support experience. Communication: Excellent written and spoken English with clarity and professionalism. Key Responsibilities ● Support and manage EPM systems (Board / Anaplan / Tagetik / Pigment / Cognos). ● Develop and optimize complex SQL queries for data analysis and troubleshooting. ● Integrate and manage Single Sign-On (SSO) authentication protocols. ● Perform system log analysis and resolve issues in Unix/Linux environments. ● Collaborate with global clients and cross-fu...

About Role: We are looking for a skilled Customer Support Representative to join our team and provide exceptional service in a U.S. business environment, preferably within banking or financial services. The ideal candidate is responsible for resolving complex customer issues in a U.S.-centric fintech environment. This role requires a high level of ownership, analytical thinking, and an empathetic approach to managing escalations. The candidate will serve as a mentor to junior analysts, assist in process improvements, and ensure adherence to SLAs and compliance frameworks. Your responsibilities include but are not limited to: Handle escalated or complex customer support cases. Coach and mento...

Senior Executive - Customer Care (Non Voice) Jaipur, Rajasthan, India Department India Auto_New Auto_Enterprise & Dealers_d_Operations_NAD Job posted on Sep 18, 2025 Employment type Onroll We are seeking a proactive and detail-oriented Customer Support Executive (Non-Voice) to join our dynamic team. This role focuses on handling day-to-day operational activities, resolving customer and client escalations, and collaborating across departments to ensure seamless service delivery. If you’re someone who thrives on solving problems behind the scenes and keeping customers happy without ever picking up the phone — this is your stage. Location: Jaipur Key Roles & Responsibilities Manage daily operat...

We are looking for: Exciting times lie ahead! At Collegedunia, one of the leading educational portals, we are currently looking for a talented individual to join our innovative and passionate team. Responsibilities and Duties: ● Respond to customer queries via email using the Zoho Desk platform. ● Understand complaints clearly and ask relevant follow-up questions. ● Gather necessary proofs like screenshots or error messages from users. ● Coordinate with internal teams for technical clarification or issue escalation. ● Troubleshoot issues with a problem-solving approach. ● Ensure timely and satisfactory resolution of customer problems. ● Maintain professional and clear communication at all ti...

Required Candidate Profile Experience: Minimum 7+ years working with Board / Anaplan / Tagetik / Pigment / Cognos. Technical Skills: Strong SQL proficiency, Unix/Linux log analysis, SSO implementation, and enterprise support experience. Communication: Excellent written and spoken English with clarity and professionalism. Key Responsibilities ● Support and manage EPM systems (Board / Anaplan / Tagetik / Pigment / Cognos). ● Develop and optimize complex SQL queries for data analysis and troubleshooting. ● Integrate and manage Single Sign-On (SSO) authentication protocols. ● Perform system log analysis and resolve issues in Unix/Linux environments. ● Collaborate with global clients and cross-fu...

About us: The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale. Multiplier is at the forefront of this change. By removing barriers and simplifying global hiring, we’re creating a level playing field where businesses and individuals – (like you) – can compete, grow, and succeed, regardless of geography. Multiplier empowers companies to hire, onboard, manage, and pay talent in 150+ countries, quickly and compliantly. Our mission is to build a world without limits, where ambitious businesses can look beyond borders to build their global dream teams. Our unified employment platform, complete with world-class EOR, ...