Job Overview We are looking for an enthusiastic individual to join our company who will act as a liaison between our company and its current and potential customers. An ideal candidate should be able to accept ownership for effectively solving customer issues, complaints, and queries while keeping customer satisfaction as an utmost priority. Responsibilities Manage tickets and update customer information in the database during and after each call. Maintain a database of customer interactions and transactions, record details of inquiries, complaints, and comments, as well as actions taken. Convert Leads to new orders. Contact potential customers to showcase company products or services Follow-up on Interested Leads Negotiate prices and terms with customers Get the documentations done for the converted leads Work with other team members to ensure customer satisfaction Engage in problem-solving and process improvement. Develop strategies to ensure judicial usage of resources and timely delivery. In case you wish to apply, send your resume at hr@cityfurnish.com or whatsapp on 8826260848

We are looking for a finance executive who will be responsible for handling the financial and accounting functions of the organization. This includes managing bookkeeping, monitoring budgets, assisting with compliance, and supporting audits. The role requires accuracy, analytical thinking, and a strong understanding of financial principles. Role & responsibilities Track office and branch expenses and process expenses on a timely manner. Keep track of all payments and expenditures, including payroll, purchase orders, invoices, statements, etc. Complete payments and control expenses by receiving, processing, verifying, and reconciling invoices. Post expense/payment vouchers Prepare disbursthe ement/payment file. Daily CMS/NEFT/RTGS payments Vendor GL reconciliations Bank Reconciliation-Main & Other A/c (Monthly) Maintain vendor Agreement master file Prepare monthly recurring expense tracker Prepare monthly provision for expense. Reconcile accounts payable transactions, prepare analysis of accounts. Ensure Control Mechanism such as matching of invoices to Purchase orders. Ensure payment as per the defined Delegation of Authority (DOA). Match invoices with GST returns & related compliance. Prepare AP related MIS, month end schedules and provisions. Handle department related queries from time to time. Managing of GST, RCM and TDS related compliance. Audit Coordination. Timely deposition of TDS & GST. Fixed asset capitalization and accounting. Managing related internal controls. What are we looking? Knowledge of accounts payable, sound knowledge of general accounting procedures Proficient in excel and MS office tools. Experience with Tally/Zoho books/Odoo, Minimum 1 year of experience in an accounts payable or finance role. In case you wish to apply, send your CV at surabhi.kumar@cityfurnish.com or call/whatsapp on 8826260848.

Job Overview We are seeking a meticulous and detail-oriented Deputy Manager-Inventory Audit to oversee and execute physical inventory counts, reconcile variances, and ensure accurate inventory records. The ideal candidate will liaise with external auditors, internal teams, and warehouses to support inventory accuracy and compliance. Key Responsibilities Inventory Audit & Verification Conduct physical counts of inventory across all warehouses. Cross-verify physical inventory against system records (ERP/Inventory Management System). Identify and reconcile discrepancies between physical stock and system reports. Audit Coordination Liaise with internal and external auditors to facilitate smooth inventory audits. Prepare and provide required reports, data, and documentation for audits. Support the audit process by coordinating with operations, finance, and warehouse teams. Documentation & Reporting Maintain accurate and up-to-date records of inventory counts, discrepancies, and corrective actions. Generate reports on stock variances, slow-moving items, and non-conformities. Assist in preparing month-end and year-end inventory reports for financial closure. Process Improvement Suggest and implement process improvements to strengthen inventory accuracy and control. Assist in developing and maintaining inventory SOPs and guidelines. Compliance & Controls Ensure adherence to company policies, audit standards, and regulatory requirements in inventory management. Support periodic cycle counts and surprise checks as per the audit calendar. Key Skills & Competencies Strong understanding of inventory management principles and audit processes. Proficiency in Excel. Excellent attention to detail and problem-solving skills. Ability to work independently, manage timelines, and deliver accurate results under pressure. Qualifications Bachelors degree in Commerce. 2-4 years of experience in inventory management, stock audit, or internal audit roles (experience with physical inventory counts preferred). Knowledge of accounting and audit principles is an advantage. Experience manufacturing or warehouse operations is a plus. Work Environment & Travel Willingness to travel to various warehouse locations as required. In case you wish to apply to this position, please email your resume to surabhi.kumar@cityfurnish.com and jata.tiwari@cityfurnish.com or contact on 7303801950

Job Overview We are looking for a competitive Channel Sales Executive for our Inside Sales team, to help us build up our business activities. Your primary responsibilities will include discovering and pursuing new sales prospects, negotiating deals, and maintaining customer satisfaction. Ultimately, you'll help us meet and surpass business expectations and contribute to our company's rapid and sustainable growth. Responsibilities 1. Identify and on-board new channel partners within assigned territory. 2. Conduct meetings with brokers on day to day basis. 3. Actively seek out new channel partners through cold calling and conducting virtual meetings. 4. Prepare and deliver appropriate presentations on products and services. 5. Gather feedback from customers or prospects and share it with the internal teams. 6. Achieve monthly targets via the partners. Requirements 0-1 year of experience as an Inside Sales executive Excellent interpersonal and negotiation skills Hands-on experience with CRM software is a plus. Candidates with experience in real estate industry will be given preference. Should be comfortable in English Language (Spoken and Written) In case you wish to apply for send your resume at hr@cityfurnish.com or whatsapp on 8826260848

About The Role We are seeking an experienced and results-driven Customer Support Team Leader to manage chat functions and inbound call functions, ensuring exceptional customer experience. You will be responsible for overseeing and building a strong team, developing strategies to enhance customer satisfaction, and achieving operational excellence. Key Responsibilities: Supervise a team of customer support agents, providing guidance, coaching, and support to ensure individual and team success. Set clear performance expectations and goals for the team, regularly monitoring performance metrics such as response times, resolution rates, and customer satisfaction scores. Develop and implement strategies to optimize team efficiency and productivity, including resource allocation, workflow management, and process improvements. Foster a positive and collaborative team culture focused on delivering exceptional customer service and support. Handle escalated customer inquiries and issues, demonstrating effective problem-solving skills and a commitment to resolving customer concerns in a timely and satisfactory manner. Conduct regular performance evaluations and provide constructive feedback to team members to support their professional development and growth. Collaborate with cross-functional teams, including training, quality assurance, and product development, to address customer needs and improve the overall customer experience. Stay informed about industry trends, best practices, and emerging technologies in customer support to continuously enhance team performance and capabilities. Qualifications: Bachelor's degree in Business Administration, Marketing, or related field preferred. Proven experience in a customer support or related role, with at least 2 years of experience in a supervisory or leadership position. Strong leadership and interpersonal skills, with the ability to motivate and inspire team members to achieve goals. Excellent communication skills, both written and verbal, with the ability to effectively interact with customers and team members. Proficiency in Microsoft Office Suite and customer support software platforms. Flexibility to work in a fast-paced and dynamic environment, with a strong commitment to delivering high-quality service to customers. In case you wish to apply to this position, please email your resume to surabhi.kumar@cityfurnish.com and ankush.kumar@cityfurnish.com and contact on 7303801950