2821 Zendesk Jobs - Page 36

Job Description Provide frontline customer support Operate in a 24/7 environment, handling inbound inquiries Via chat and email. Key Responsibilities: Customer Interaction: Handle all incoming questions, troubleshoot issues, and provide product guidance. Retention: Attempt to retain customers who may be considering cancelling their subscription. Escalation & Reporting: Identify and report trending issues to SMEs. Escalate advanced cases promptly when resolution requires deeper investigation. Ticket Management: Document all interactions in Zendesk (or equivalent ticketing tool). Ensure customer follow‐up until resolution. Performance Metrics: Meet/exceed monthly KPIs, including Quality Assura...

Job Description We have an Excellent Opportunity for Male Candidates for Automobile Technician Role. About Client: Our Client is an Indian multinational ride-sharing company, It also operates in other business verticals including financial services and cloud kitchens. Role: Sr Automobile Technician Roles and Responsibilities:- 1. Customer Handling Receiving customer with smile and greet him with Politeness, courteousness and professionalism Verify the service requests made by customers & Capture VOC of the customer and update in the system Conversational skill for telephonic as well as face to face discussion Customer communications about repair updates 2. Diagnosis Analyse and Diagnose the ...

Job Description We have an Excellent Opportunity for Male Candidates for Automobile Technician Role. About Client: Our Client is an Indian multinational ride-sharing company, It also operates in other business verticals including financial services and cloud kitchens. Role: Sr Automobile Technician Roles and Responsibilities:- 1. Customer Handling Receiving customer with smile and greet him with Politeness, courteousness and professionalism Verify the service requests made by customers & Capture VOC of the customer and update in the system Conversational skill for telephonic as well as face to face discussion Customer communications about repair updates 2. Diagnosis Analyse and Diagnose the ...

Job Description We have an Excellent Opportunity for Male Candidates for Automobile Technician Role. About Client: Our Client is an Indian multinational ride-sharing company, It also operates in other business verticals including financial services and cloud kitchens. Role: Sr Automobile Technician Roles and Responsibilities:- 1. Customer Handling Receiving customer with smile and greet him with Politeness, courteousness and professionalism Verify the service requests made by customers & Capture VOC of the customer and update in the system Conversational skill for telephonic as well as face to face discussion Customer communications about repair updates 2. Diagnosis Analyse and Diagnose the ...

Job Description We have an Excellent Opportunity for Male Candidates for Automobile Technician Role. About Client: Our Client is an Indian multinational ride-sharing company, It also operates in other business verticals including financial services and cloud kitchens. Role: Sr Automobile Technician Roles and Responsibilities:- 1. Customer Handling Receiving customer with smile and greet him with Politeness, courteousness and professionalism Verify the service requests made by customers & Capture VOC of the customer and update in the system Conversational skill for telephonic as well as face to face discussion Customer communications about repair updates 2. Diagnosis Analyse and Diagnose the ...

At Arctic Wolf, we&aposre redefining the cybersecurity landscape. With our employee Pack members, spread out globally, committed to setting new industry standards. Our accomplishments speak for themselves, from our recognition in the Forbes Cloud 100 , CNBC Disruptor 50 , Fortune Future 50 , and Fortune Cyber 60 to winning the 2024 CRN Products of the Year award. Were proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights . Our Aurora Platform also received CRNs Products of the Year award in the inaugural Security Operations Platform category. Join a company thats not only ...

Job Title: Online Chat Representative, work from office Location: HSR Layout sector 2, Company: BeastDrive Type: Full-Time / Part-Time Experience: 0–2 years About the Role: We are looking for a friendly, detail-oriented, and tech-savvy Online Chat Representative to join our support team. You will be the first point of contact for our customers through live chat, helping them with queries, issues, and information related to our products or services. This role requires excellent written communication, problem-solving ability, and a customer-first attitude. Key Responsibilities: Respond to customer inquiries via live chat, email, or messaging tools in a timely and professional manner Provide ac...

Helping people comes naturally to you—and you can do it seamlessly in both French and English . If you’re ready to bring your communication skills, empathy, and problem-solving mindset to a global team, we’d love to meet you. What You’ll Do As a French-English Customer Support Associate , you’ll assist customers from French-speaking regions through voice calls and live chat . You’ll answer questions, resolve concerns, and make every interaction feel professional, clear, and friendly—whether it’s helping track an order, explain a product, or fix an issue. This isn’t just about responding to tickets—it’s about creating positive experiences, building trust, and ensuring customers feel valued an...

Now Hiring: French-Speaking Customer Support Specialist (Voice & Chat) – Work from Home Are you fluent in French and English? Do you have a knack for solving problems and delivering exceptional service? If you’re looking to join a fast-growing team that values professionalism, growth, and customer satisfaction—this opportunity is for you. What You’ll Be Doing As a Customer Support Specialist, you will serve as the first point of contact for our French-speaking customers. You will handle inquiries via inbound calls, live chat, and email, ensuring that every customer interaction is prompt, clear, and helpful. Key Responsibilities Deliver outstanding support in both French and English through v...

We're Hiring: Remote French Bilingual Customer Support Representative Are you the kind of person who enjoys making someone’s day a little easier? Do you speak French and English fluently and thrive in a fast-paced, digital-first environment? If you're ready to bring your empathy, communication skills, and problem-solving savvy to a growing global team—we want to hear from you. What You'll Be Doing As a Remote French Bilingual Customer Support Representative , you'll be supporting customers from French-speaking regions through voice calls and live chat . Whether someone needs help tracking an order, understanding a product, or resolving an issue—you’ll be the trusted voice that turns confusio...

As an IoT (Senior Engineer/Assistant Manager - Technical Support) at Aeris, you will be responsible for troubleshooting technical issues directly with customers of various technical skill levels. Your role will involve diagnosing and repairing faults, engaging with customers to quickly identify the root of their problems, and guiding them through a series of actions to resolve issues. You will also provide support in the form of procedural documentation, manage multiple cases simultaneously, and demonstrate a passion for continuous learning to stay updated on new technologies and techniques. In this position, you will be expected to manage your workload efficiently by accurately assessing ti...

We are seeking a skilled and experienced Senior IT Support Engineer to join our IT Operations team. In this role, you will lead day-to-day support operations, troubleshoot complex technical issues, and ensure optimal performance of our internal IT infrastructure and services. Key Responsibilities Provide Level 2 and Level 3 support for end-users across hardware, software, and network and AV equipment issues. Set up, configure, and maintain laptops, desktops, printers, and other IT equipment. Oversee software deployments, security patches, and updates. Manage and maintain company-wide Windows, macOS, and Linux systems. Administer and support Active Directory, Microsoft 365, AWS, and other cor...

Now Hiring: French-Speaking Customer Support Specialist (Voice & Chat) – Work from Home Are you fluent in French and English? Do you have a knack for solving problems and delivering exceptional service? If you’re looking to join a fast-growing team that values professionalism, growth, and customer satisfaction—this opportunity is for you. What You’ll Be Doing As a Customer Support Specialist, you will serve as the first point of contact for our French-speaking customers. You will handle inquiries via inbound calls, live chat, and email, ensuring that every customer interaction is prompt, clear, and helpful. Key Responsibilities Deliver outstanding support in both French and English through v...

Skyflow is a data privacy vault company built to radically simplify how companies isolate, protect, and govern their customers’ most sensitive data. With its global network of data privacy vaults, Skyflow is also a comprehensive solution for companies around the world looking to meet complex data localization requirements. Skyflow currently supports a diverse customer base that spans verticals like fintech, retail, travel, and healthtech. Skyflow is headquartered in Palo Alto, California and was founded in 2019. For more information, visit www.skyflow.com or follow on X and LinkedIn. About The Role As a Site Reliability Engineer, you will be responsible for driving the effort to identify, de...

Job Title: Technical Chat Support Specialist Location: Up to 400,000 LPA Employment Type: Full-Time About Paywize Technologies Paywize Technologies is a leading provider of secure, innovative, and scalable payment processing solutions for businesses worldwide. We combine cutting-edge technology with exceptional customer service to ensure our clients can process transactions seamlessly, securely, and efficiently. We are looking for a Technical Chat Support Specialist to join our growing customer success team. You will be the first point of contact for clients via live chat, helping them troubleshoot technical issues, navigate our platform, and optimize their experience with our services. Key ...

At Zevpoint, we believe customer success is at the heart of business growth. We deliver outstanding support, ensuring every customer interaction adds value. As a remote-first company, we empower our team members to work from anywhere while being part of an innovative and collaborative culture. Role Overview We are seeking enthusiastic Customer Support Associates to join our growing remote team. You’ll be the first point of contact for customers, resolving queries, providing guidance, and ensuring a smooth customer experience. This role is open to freshers and experienced professionals who are passionate about helping people. Key Responsibilities Handle customer queries via email, chat, or ca...

About Us We&aposre on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can&apost build or modify the software we use on them every day. At Notion, we want to change this with focus, design, and craft. We&aposve been working on this together since 2016, and have customers like OpenAI, Toyota, Figma, Ramp, and thousands more on this journey with us. Today, we&aposre growing fast and excited for new teammates to join us who are the best at what they do. We&aposre passionate about building a company as diverse and creative as the millions o...

Job Profile: Delivery Manager eCommerce The Delivery Manager eCommerce plays a pivotal role in ensuring the right team capacity, quality, and operational efficiency within the eCommerce technology domain. The delivery manager serves as a critical enabler of value delivery by aligning talent, resources, and processes to the needs of the business and project delivery. Furthermore, this person proactively removes impediments, ensures roadmap execution, and fosters a culture of ownership, transparency, and data-driven improvement, all with the goal of building and sustaining high-performing teams. We are looking for a highly proactive individual with a strong sense of ownership, who consistently...

We're Hiring: Remote French Bilingual Customer Support Representative Are you the kind of person who enjoys making someone’s day a little easier? Do you speak French and English fluently and thrive in a fast-paced, digital-first environment? If you're ready to bring your empathy, communication skills, and problem-solving savvy to a growing global team—we want to hear from you. What You'll Be Doing As a Remote French Bilingual Customer Support Representative , you'll be supporting customers from French-speaking regions through voice calls and live chat . Whether someone needs help tracking an order, understanding a product, or resolving an issue—you’ll be the trusted voice that turns confusio...

Job Overview We are seeking a highly skilled and detail-oriented Senior Service Operations Analyst to support our Technical Support, Professional Services , and Partner Management functions. In this role, you will work cross-functionally to drive operational efficiency, improve service delivery, and support data-driven decision-making. You will be instrumental in optimizing processes, analyzing performance, and ensuring seamless coordination across customer-facing teams. Responsibilities Operational support & Optimization - Drive continuous improvement across Service Operations, spanning Support, Professional Services, and Partner Management by streamlining workflows, standardizing processes...

About Secfix Secfix automates security compliance for SMBs in Europe. We help SMBs automate ISO 27001, GDPR, TISAX, and SOC 2 fast and easy. Our platform integrates with a company’s tech stack (like AWS, Azure AD, Jira, etc.), automatically extracts the data needed for compliance, and creates a checklist to become and remain compliant. About our team We’re a fun, close-knit team on a mission to automate security and compliance for modern companies and become the European compliance automation leader. Our trajectory is fueled by top investors, including Octopus Ventures, Neosfer (Commerzbank), founders of Signavio and many more angels. We are a team of 24 (and growing!) with founders passiona...

Note: We are recruiting on behalf of our valued client. This opportunity is for a position with their organization, not with People Culture Talent. We're excited to help connect talented professionals with this exceptional team! The Role We are looking for a Backend Engineer to join our team and contribute to building and scaling the infrastructure that powers our AI-driven enterprise listening platform. You'll be responsible for developing backend services, managing microservices, and integrating machine learning models, while ensuring high reliability and performance. This full-time role is based out of our Hyderabad office (at least 3 days a week in office). What You’ll Own Design, develo...

At myKaarma, we’re not just leading the way in fixed ops solutions for the automotive industry—we’re redefining what’s possible for dealership service centers. Headquartered in Long Beach, California, and powered by a global team, our industry-leading SaaS platform combines communication, scheduling, and payment tools in one seamless solution that keeps dealerships and vehicle owners connected. With myKaarma, every service interaction flows effortlessly, bringing good karma to customers and service teams. Rooted in the principles of the Toyota Production System, we operate with precision, efficiency, and a relentless focus on continuous improvement to deliver a better experience for all. We’...

At myKaarma, we’re not just leading the way in fixed ops solutions for the automotive industry—we’re redefining what’s possible for dealership service centers. Headquartered in Long Beach, California, and powered by a global team, our industry-leading SaaS platform combines communication, scheduling, and payment tools in one seamless solution that keeps dealerships and vehicle owners connected. With myKaarma, every service interaction flows effortlessly, bringing good karma to customers and service teams. Rooted in the principles of the Toyota Production System, we operate with precision, efficiency, and a relentless focus on continuous improvement to deliver a better experience for all. We’...

LMI Technologies, recognized as one of Canada’s Best Workplaces, is a medium-sized technology company built on a culture of openness, respect and professional excellence. At LMI our staff work passionately toward the common goal of designing and delivering innovative 3D machine vision solutions to OEMs and System Integrators working in industrial factory automation around the world. The result of this teamwork is high-performance, easy-to-implement and cost-effective 3D sensor technologies that deliver the best results in even the most challenging 3D inline inspection applications. What will you do as a Field Application Engineer? The Field Application Engineer (FAE) will apply product knowl...