2821 Zendesk Jobs - Page 39

HCLTech Walkin drive -International Voice Process (Experienced) 13th August 2025 . Experience: (1- 4 Years) Shift: UK Shift Mode of interview: Walkin Date: 13th August 2025 Timing: 10:30 AM to 2:00 PM Contact HR: Sanjay Work Location - Navallur. Interview Location: HCL Technologies-AMB 6, South Phase, Ambattur Industrial Estate, 8, Madras ,Thiruvallur High Rd, Ambattur, Chennai, Tamil Nadu 600076. Job Summary: We are seeking enthusiastic and articulate professionals to join our on-site Client Support Services Team in Navalur, Chennai. This role involves providing voice-based support to UK-based clients, ensuring timely and effective resolution of service-related queries. The ideal candidate ...

Job Title: Senior Solution Implementation Engineer (Sr. SIE) Location: India (Remote) Type: Full Time (Monday to Friday) Shift: 6:30 PM IST – 4:30 AM IST Note: Client’s Holiday Calendar shall apply, subject to business priorities Job Overview: SoftClouds LLC is hiring a Senior Solution Implementation Engineer to lead and execute end-to-end onboarding and implementation activities for global clients. This individual contributor role demands a hands-on professional with strong technical skills, client-facing experience, and a passion for problem-solving. You will directly manage multiple projects, configure our platform, and ensure clients achieve success with minimal handholding. The ideal ca...

JOB DESCRIPTION: SENIOR CUSTOMER EXPERIENCE MANAGER | ANDAMEN 🏛️ COMPANY DESCRIPTION Andamen is amongst India’s leading men’s bridge-to-luxury DTC fashion brand, known for our timeless designs, premium craftsmanship, and commitment to delivering an exceptional customer experience. Launched in 2016, we have over two lakh customers, and operate in six product categories and 6 digital distribution channels. Our e-commerce platform is our largest channel, and we’re looking for a Head of CX who can support and also drive the hyper growth the channel is achieving (by leading efficient operations and driving revenue) while making every customer feel genuinely seen and valued. Andamen is part of the...

About Mixpanel Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions. Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, and Samsara, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all. About The Billing Team Mixpanel’s billing team is responsible for accurately provisioning and invoicing our c...

Roles and Responsibilities Should have strong customer-oriented approach and problem-solving skills. Should have technical knowledge (worked in technical support role). Should be able to multitask – voice and chat process. Should have customer-oriented approach while handling any customer query. Advantage if you have worked on any CRM (Zendesk, Freshdesk, Salesforce, etc) Requirements Excellent verbal and written communication skills. Willingness to work in a 24*7 (Day and Night Shifts - Rotational) with rotational week off. Languages to be known – English, Hindi, Telugu/ Kannada/Marathi Graduation in any discipline with minimum 2+ years of technical support. Interested can share their resum...

About Us Udacity is on a mission of forging futures in tech through radical talent transformation in digital technologies. We offer a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud Computing and more. Our rapidly growing global organization is revolutionizing how the enterprise market bridges the talent shortage and skills gaps during their digital transformation journey. Udacity's Student Ops team is seeking a highly motivated and experienced Tech Lead, Global Support, to drive the technical and operational excellence of our global support functions. Thi...

Job Title: Head of Customer Support Location: Naraina Vihar, New Delhi – 110028 Employment Type: Full-Time, In-office About RoadCast RoadCast is a leading logistics automation platform that helps businesses scale with our AI-powered mobility management suite. We’re looking for a Head of Customer Support to lead our support team, improve service processes, and ensure our clients get quick, effective solutions. Responsibilities Lead and mentor the customer support team. Build and improve support processes for faster issue resolution. Handle client escalations and ensure customer satisfaction. Track and improve performance metrics like response time and CSAT. Work with product and operations te...

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology serv...

SynapseIndia is a software development company with over 24 years of experience, featuring development offices in India and the USA. We serve clients worldwide, delivering innovative solutions tailored to their needs. Our Noida SEZ office is conveniently located just a 10-minute walk from the nearest metro station. Why work with us? Partnerships with Industry Leaders: We are a Google and Microsoft partner, staffed by certified professionals. Global Presence: As a multinational corporation, we have clients and employees across the globe. Structured Environment: We follow CMMI Level-5 compliant processes to ensure quality and efficiency. Timely Salaries: We have consistently paid salaries on t...

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology serv...

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology serv...

Now Hiring: French-Speaking Customer Support Specialist (Voice & Chat) – Work from Home Are you fluent in French and English? Do you have a knack for solving problems and delivering exceptional service? If you’re looking to join a fast-growing team that values professionalism, growth, and customer satisfaction—this opportunity is for you. What You’ll Be Doing As a Customer Support Specialist, you will serve as the first point of contact for our French-speaking customers. You will handle inquiries via inbound calls, live chat, and email, ensuring that every customer interaction is prompt, clear, and helpful. Key Responsibilities Deliver outstanding support in both French and English through v...

Associate Support Engineer Serve as a first-contact support specialist, handling customer inquiries via tickets, chat, and email. Conduct manual testing of features and workflows in parallel with support duties. Run SQL queries to extract, analyze, and verify data patterns that assist troubleshooting and testing efforts. Collaborate with engineering, product, and user-operations teams to escalate complex issues and share feedback. Participate in structured on-call schedules and occasional weekend/holiday coverage. Key Responsibilities Respond promptly and professionally to customer queries; resolve or escalate appropriately Analyze logs, reproduce user problems, using SQL and platform tools ...

Job Title: BTL-2507107 Job Title : IT Customer Support Department: Customer Success / Support Reports To : Support Manager Location: Hyderabad (India) Mode: Work From Home Shift Time: EST and PST Timezone Experience : 2 - 3 Years Role Overview: As an IT Customer Support representative, you will be the first point of contact for platform users, responsible for resolving Tier 1 and Tier 2 technical support issues, maintaining customer satisfaction, and contributing to the ongoing improvement of self-service support resources. This role combines hands-on troubleshooting, cross-functional collaboration, and clear customer communication, all within a structured SLA-based support environment. Key ...

Job Description Lead Agile teams in delivering business value through continuous delivery, team empowerment, and a strong foundation in Scrum principles. The Scrum Master will serve as a servant leader and Agile coach, fostering high team performance, facilitating transparency, and ensuring the team's work aligns to organizational goals and planning cycles. This role also requires coordination across teams and active participation in delivery and stakeholder alignment. Key Responsibilities Scrum Framework Execution (Detailed) Facilitate Sprint Planning: Guide the team and Product Manager in defining sprint goals and selecting backlog items based on capacity and priority. Ensure sprint commit...

Are you fluent in French and English ? Do you enjoy helping people and finding solutions? Join our remote team and make a real impact by providing friendly, helpful support from the comfort of your home. What You’ll Do As a Customer Support Representative , you’ll be assisting French-speaking customers via calls, chat, and email . You’ll answer questions, solve problems, and make sure each customer leaves the conversation feeling heard and helped. Your Main Tasks Provide support in French and English through voice and chat Help troubleshoot customer issues quickly and kindly Personalize each interaction to make customers feel valued Collaborate with your teammates for smooth, consistent serv...

Job Title: Head of Customer Support Location: Naraina Vihar, New Delhi – 110028 Employment Type: Full-Time, In-office About RoadCast RoadCast is a leading logistics automation platform that helps businesses scale with our AI-powered mobility management suite. We’re looking for a Head of Customer Support to lead our support team, improve service processes, and ensure our clients get quick, effective solutions. Responsibilities Lead and mentor the customer support team. Build and improve support processes for faster issue resolution. Handle client escalations and ensure customer satisfaction. Track and improve performance metrics like response time and CSAT. Work with product and operations te...

Job Description Lead Agile teams in delivering business value through continuous delivery, team empowerment, and a strong foundation in Scrum principles. The Scrum Master will serve as a servant leader and Agile coach, fostering high team performance, facilitating transparency, and ensuring the team's work aligns to organizational goals and planning cycles. This role also requires coordination across teams and active participation in delivery and stakeholder alignment. Key Responsibilities 1. Scrum Framework Execution (Detailed) Facilitate Sprint Planning: Guide the team and Product Manager in defining sprint goals and selecting backlog items based on capacity and priority. Ensure sprint com...

At Spyne, we are revolutionizing the marketing and sales of cars by leveraging cutting-edge Generative AI technology. What initially began as a visionary concept of utilizing AI-powered visuals to facilitate quicker online sales for auto dealers has now evolved into a comprehensive, AI-centric automotive retail ecosystem. With substantial backing of $16M in Series A funding from prominent investors like Accel and Vertex Ventures, we are experiencing rapid growth and expansion. Our achievements include launching groundbreaking AI-powered Image, Video & 360 solutions for automotive dealers, introducing the Gen AI powered Automotive Retail Suite to empower dealers in managing inventory, marketi...

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide. Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherl...

HCLTech Walkin drive -International Voice Process (Experienced) 13th August 2025 Experience: (1- 4 Years) Shift: UK Shift Mode of interview: Walkin Date: 13th August 2025 Timing: 10:30 AM to 2:00 PM Contact HR: Dharani Work Location - Navallur. Interview Location: ETA 3 - HCLTech Navalur - Block 3, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur, Chennai, Tamil Nadu, 600130 Job Summary: We are seeking enthusiastic and articulate professionals to join our on-site Client Support Services Team in Navalur, Chennai. This role involves providing voice-based support to UK-based clients, ensuring timely and effective resolution of service-related queries. The ideal candidate will have 1-3 years o...

HCLTech Walkin drive -International Voice Process (Experienced) 13th August 2025 . Experience: (1- 4 Years) Shift: UK Shift Mode of interview: Walkin Date: 13th August 2025 Timing: 10:30 AM to 2:00 PM Contact HR: Sanjay Work Location - Navallur. Interview Location: HCL Technologies-AMB 6, South Phase, Ambattur Industrial Estate, 8, Madras ,Thiruvallur High Rd, Ambattur, Chennai, Tamil Nadu 600076. Job Summary: We are seeking enthusiastic and articulate professionals to join our on-site Client Support Services Team in Navalur, Chennai. This role involves providing voice-based support to UK-based clients, ensuring timely and effective resolution of service-related queries. The ideal candidate ...

About WegoPro Business Travel. Simplified. WegoPro is a fast-growing, tech-enabled travel platform redefining the corporate travel experience. Headquartered in Singapore and backed by the Wego Group—one of the largest online travel marketplaces in APAC and MENA—we provide businesses with flexible, intuitive tools to manage their travel effortlessly. Our mission is to streamline business travel for modern teams by offering a seamless, smart, and productive experience. What You’ll Do As a Customer Support Specialist , you’ll be at the frontline of delivering an exceptional travel experience for our B2B clients. Your responsibilities will include: Managing end-to-end travel assistance for corpo...

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. Join us in transforming the life sciences industry, committed to making a positive impact on its custom...

Company Description Antares Tech is a team of curious and talented individuals who create unique and innovative software solutions. We specialize in building massively scalable WebRTC products and high-traffic Web and Mobility applications, providing our customers with high-quality support and a personal approach. To learn more about us, please visit us at www.antares-tech.com. Job Description Role Overview We are seeking a proactive and customer-focused Technical Support Engineer with 3 -5 years of experience to join our dynamic team. In this role, you will be a key player in our customer success strategy, providing end-to-end technical support and acting as the first line of defense for ou...