Job Synopsis We are looking for a senior marketing leader to own and drive our marketing strategy at smartContract CLM, a fast-growing SaaS company transforming contract lifecycle management for enterprise clients. You’ll oversee brand positioning, content, social media, events, CRM, and lead generation - with a capable in-house team and external partners to support execution. This is a hands-on, strategic role where you will shape the company’s market presence and accelerate growth in the legal tech space. Job Responsibilities Content and Marketing Strategy • Own and execute the company’s content strategy across LinkedIn, website, and relevant industry channels, supported by a creative and marketing technology team. • Develop and oversee the content calendar, ensuring consistency in tone, messaging, and visual identity across all touchpoints. • Lead storytelling initiatives that translate complex AI + legal tech capabilities into compelling narratives for our target audiences. • Guide and review content produced by the team to maintain brand standards and quality. Brand Strategy & Corporate Communications • Own and evolve the company’s brand identity, positioning, and messaging across all touchpoints. • Lead corporate communications, public relations, and analyst relations (including Gartner, G2, and other industry platforms). • Develop storytelling initiatives that highlight our innovation, differentiators, and client success stories. CRM, Outbound, and Paid Advertising • Own the company’s CRM system. • Oversee paid advertising strategy and budget, executed by your marketing technology team member. • Design and manage outbound lead generation campaigns using Lemlist or similar platforms, ensuring personalization and deliverability at scale. Visual Identity & Design Leadership • Own the company’s visual identity system, including logo, color palette, typography, and overall design language. • Lead and develop the in-house content and design resources to create cohesive and compelling assets across digital, web, product marketing, corporate materials, and events. • Maintain and evolve brand guidelines and standards across the organization. Events • Identify and evaluate new industry events and speaking opportunities that align with brand and sales goals. • Coordinate with event organizers, lead pre-event preparation, oversee on-site execution, and ensure post-event follow-up to maximize ROI. Executive Communications • Partner closely with Founder and other senior executives to ensure executive visibility, including messaging, thought leadership, keynote development, and speaking opportunities. • Lead external communication planning for major company initiatives, product announcements, and organizational changes. Measurement & Optimization • Define and report on KPIs across awareness, engagement, pipeline contribution, and brand equity, using data to continuously refine strategies. Qualification/ Skills/ Experience Required: • 7+ years of experience in content, communications and/or marketing, atleast 4+ years in high-growth B2B software/SaaS companies. • Exceptional storyteller with excellent writing, messaging, and presentation skills. • Demonstrated success leading brand identity and visual systems across global, multi-channel organizations. • Proven ability to influence and partner with senior executives and cross-functional teams. • Data-driven mindset with fluency in brand and campaign performance metrics. • Proficiency in marketing technology tools such as ActiveCampaign, Lemlist, and common paid ads platforms. • Deep understanding of social media trends, tone, and engagement strategies, with proven expertise in leveraging the LinkedIn algorithm for B2B growth. Preferred: • Industry Knowledge: Preferably with experience in the legal space. What’s on offer? • An opportunity to lead the marketing function at a fast-growing B2B SaaS company in the legal tech space. • A high-impact role with visibility across the organization and direct collaboration with the leadership team. • The chance to shape brand strategy, thought leadership, and demand generation in an evolving, high-growth market. • A culture that encourages aggressive experimentation, innovation, ownership, and results.
Job Summary: We are looking for a proactive and technically sound Application Support Engineer who can manage both L1 and L2 support activities for our CLM software. This role will involve interacting with end users, resolving technical and functional issues, providing training, performing configurations, and ensuring timely ticket resolution. The candidate must be comfortable working in a flexible shift to align with the client’s business hours Key Responsibilities: Level 1 Support (L1): In assigned shift, act as the first point of contact for customer support inquiries. Monitor, triage, and manage support tickets using the ticketing system. Document issues, steps to reproduce, and resolutions. Conduct user sessions and walkthroughs for basic features. Generate and share standard ticketing reports Escalate unresolved issues to L2 or development teams. Level 2 Support (L2): Perform application configuration based on client needs. Conduct user training sessions (functional usage and best practices). Conduct UAT testing and prepare documentation. Coordinate deployments and patch releases with internal teams. Work with SQL Server for basic data checks, queries, and reports. Shift & Availability: Should be available to work in a flexible shift pattern to match client’s business hours (may include early mornings, late evenings, or weekends). Required Skills & Experience: 2–4 years of experience in application support, preferably in enterprise or B2B software. Hands-on experience with MS SQL for writing queries/stored procedures/functions/views, running profilers Experience supporting applications built with .NET, Angular, and MS SQL Server . Proficiency in ticketing systems (e.g., Jira, Zendesk, Freshdesk). Strong communication and interpersonal skills for client interaction and training. Ability to read logs, perform basic debugging, and follow escalation protocols. Good documentation skills (issue logs, training manuals, configuration guides). Good to Have: Experience with CLM or legal tech platforms. Familiarity with Agile/Scrum methodologies. Prior experience supporting SaaS or web-based enterprise applications. Soft Skills: Problem-solving attitude with a customer-first mindset. Adaptability to changing client needs and priorities. Strong time management and ability to multitask. Team player with a willingness to take ownership.
About Us: smartContract CLM is a fast-growing CLM (Contract Lifecycle Management) that is revolutionizing the way businesses manage their contracts. Our cutting-edge platform streamlines the contract management process, improves compliance, and empowers organizations to make more informed decisions. With a strong commitment to innovation and customer success, we are poised for significant growth and are looking for a dynamic individual to join our team as the Head of Sales. Position Overview: We are seeking a highly experienced and results-driven Head of Sales to lead our sales efforts and drive our growth. As an individual contributor, you will play a critical role in expanding our customer base, fostering strong client relationships, and achieving sales targets. If you are passionate about SaaS sales, have a proven track record of success, and possess 10-15 years of relevant experience, including CLM sales, we want to hear from you. Key Responsibilities: Develop and execute sales strategies to meet and exceed revenue targets. Identify and engage with potential clients, including enterprise-level organizations. Lead the end-to-end sales process, from prospecting to closing deals. Build and maintain strong relationships with clients, ensuring their satisfaction and success. Provide valuable market insights and feedback to help shape our product roadmap. Stay up-to-date on industry trends and competitors to maintain a competitive edge. Qualifications: Proven success in B2B SaaS sales, with a track record of meeting or exceeding sales quotas. 10-15 years of experience in sales, with a strong background in software or solutions sales. Specific experience in CLM (Contract Lifecycle Management) sales is highly desirable. Strong negotiation, communication, and presentation skills. Excellent interpersonal and relationship-building abilities. Strategic thinking and the ability to adapt to changing market dynamics. Self-motivated, driven, and results-oriented. What We Offer: Competitive compensation package with performance-based bonuses. Opportunity to play a key role in shaping the future of our company. A collaborative and innovative work environment. Ongoing training and professional development opportunities. Flexible work arrangements and a commitment to work-life balance. How to Apply: If you have 10-15 years of experience, including a successful track record in SaaS sales, and specific experience in CLM sales, we encourage you to apply. Please submit your resume and a cover letter outlining your relevant experience and what you can bring to SR Tekbox. Send your application to careers@srtekbox.com . Join our team and help us transform the world of contract management with cutting-edge technology and innovative solutions. We look forward to meeting you! Industry IT Services and IT Consulting