1644 Zendesk Jobs - Page 38

We are united in our mission to make a positive impact on healthcare. Join Us! South Florida Business Journal, Best Places to Work 2024 Inc. 5000 Fastest-Growing Private Companies in America 2024 2024 Black Book Awards, ranked #1 EHR in 11 Specialties 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold) 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara) Who We Are We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US. ModMed is hiring a driven Corporate IT Support Specialist to provide IT support to our growing team. IT support for a technology company is a big task and you are the go-to person for computer hardware and software needs, providing front line user support for all internal tools and technologies. You troubleshoot, respond to inquiries and find solutions to technical challenges. Beyond the day-to-day, you improve the user experience by contributing to longer-term projects and documentation efforts. You are comfortable problem solving with multiple operating systems and a range of devices (including desktops/laptops, phone systems, video conferencing and various wireless devices). You're a fast learner and great communicator who can support the IT needs of onsite and remote employees with varying technical backgrounds. This is a great opportunity to join an exceptional, fast-paced, positive and technology driven organization. The Role Manage service requests submitted to the support desk via calls, emails, and tickets, ensuring all requests are handled professionally, with the highest quality of customer service possible. Provide IT support for all applicable IT resources, referring more complex problems to the appropriate technical team. Answer IT related questions, provide advice and training to users. Maintain user training manuals and procedures. Log support requests for continued problem resolution and tracking. Maintain one-to-one contact with users throughout the lifecycle of an incident or request. Stay up-to-date and aware of all applicable IT systems systems and remain continuously engaged in enhancing the user experience. Skills & Requirements Bachelor’s Degree in MIS, Computer Science or technical related field, required. CompTIA A+ and CompTIA Network+ certifications, preferred. Previous work experience in a corporate environment is preferred. Experience supporting Apple, Linux, Windows and BYOD environments. Experience supporting LAN/WAN networking and mobile computing environments. Strong knowledge of one or more in each category: SaaS platforms: G Suite, Zendesk, etc. SSO technologies: LDAP, AD, Okta, etc. Scripting languages: Bash, Python, etc. Experience supporting a wide range of technologies, including VoIP, copiers, Audio/Video (AV) systems, cloud systems, open source software, etc. Extremely strong customer service, organizational, prioritization, multitasking and communication skills. A willingness to be flexible and adaptable to changing priorities and schedules. Be available for an On-Call rotational schedule that spans a week at a time. 6+ years of experience. ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: India Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk, Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees, Allowances: Annual wellness allowance to support your well-being and productivity, Earned, casual, and sick leaves to maintain a healthy work-life balance, Bereavement leave for difficult times and extended medical leave options, Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave, Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind. United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website. Show more Show less

Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here. At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. About The Team The Support Applications & Technology (SAT) team is responsible for supporting, maintaining, and innovating the systems and tools used by both Workday’s customer support and its customers. We are a diverse group of product operations specialists with varied experiences and backgrounds. Our team is committed to Workday's core values, which prioritize employee well-being, equal opportunities, collaboration, supportiveness, and fun! About The Role As a Business Systems Analyst, you will be a key contributor to our team, working within a dynamic environment to understand and document the business needs of our Customer Support organization. You will partner closely with stakeholders across Customer Support, Business Technology, and Product teams to not only analyze current processes and identify opportunities for system and tool enhancements, but also implement new technologies. You will be responsible for translating business requirements into clear and actionable system specifications to improve efficiency and the overall support experience. This is an excellent opportunity for a motivated individual to learn and grow within a critical function of our company. Key Areas of Responsibilities: Work closely with Customer Support stakeholders to understand their business needs and challenges within specific areas Elicit, document, and validate business and system requirements using various techniques such as interviews, workshops, and user stories. Analyze existing customer support systems and processes to identify basic gaps and inefficiencies. Translate business requirements into clear and concise documentation, including business requirements documents, user stories, process flows, and basic data diagrams. Collaborate with technical teams to ensure a clear understanding of the documented requirements. Support user acceptance testing (UAT) efforts to ensure system changes meet the defined business needs. Maintain accurate and up-to-date documentation. Assist in troubleshooting and triaging reported system issues. Participate in team meetings and provide regular updates on progress. About You Basic Qualifications: 3+ years Business Analyst experience, preferably supporting enterprise-sized organizations. 2+ years experience working with Salesforce.com Service Cloud. Bachelor degree, or equivalent, and relevant working experience. Ability to analyze basic system flows and data concepts. Strong communication and interpersonal skills with the ability to interact effectively with various stakeholders. Ability to learn quickly, follow instructions, and take ownership of assigned tasks. Basic understanding of process mapping and documentation. Other Qualifications: Bachelor's degree in Business Administration, Information Technology, or a related field. Experience with specific CRM or support platforms (e.g., Salesforce Service Cloud, Zendesk). Familiarity with agile development methodologies. Experience with tools for documentation and collaboration (e.g., Confluence, Jira). Previous experience in a customer support role is a plus. Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! Show more Show less

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description We are seeking a talented and driven Procurement Lead to join our team. The ideal candidate will be responsible for collecting, analysing, and interpreting complex data sets to drive informed business decisions. You will work closely & Directly with the Client & cross-functional teams to identify trends, patterns, and insights that will contribute to our company's growth. Primary Skills Acknowledging customer complaints promptly and responding to them within set time limits, systematically and fairly Responsible for independently receiving, documenting, investigating and resolving customers’ queries within agreed authority Acknowledge & work on Backorder Reports & Customer Portal Requests Ensure that all written communication is carried out as per the customer care procedures Ensure that all requests / Inquiries are processed as per Client TAT & quality Expertise on Supply Chain processes with a good level of understanding on Order Management Should be willing to work as per Business requirement Working knowledge in SAP Excellent written and Verbal communication Experience in customer order management process – Order creation, PO processing, Handling Customer queries, Exposure to SAP and Zendesk Can independently handle customer inquiries through Phone or emails Good understanding of end to end customer management process Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. Show more Show less

Requisition ID: 94291 Job Category: Information Technology Location: Gurugram, Haryana, India Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward bettering the industries in which we operate. With practical solutions that are safe, innovative and sustainable, we think globally while acting locally. Are you looking for an opportunity to join a diverse group of professionals who are committed to remaining exceptional? We look forward to hearing from you. As part of our Shared Services group, comprised of Finance, Marketing, Communications, Human Resources, Commercial, Legal and Facilities, we support the business achieve their goals through a range of strong technical capabilities. We ensure delivery of services through the skills of our people, methodologies, and systems. Looking to take the next step in your career? Hatch is currently seeking an experienced Services Desk Support to join our Team in Gurugram, Haryana. Responsibilities As the successful candidate, you will have: Provide technical support to end-users in local offices and to remote offices daily, including PCs, telephones, mobile phones, network equipment and other IT services; Respond to service requests and incidents from customers and users via telephone, email, chat, or web portal; Prioritize and manage service support requests in line with expected service levels targets; Escalate complex or unresolved problems to the appropriate level of support; Setup, oversee & teardown corporate events Monitor and update the service delivery system for assigned tickets and assigned locations and/or projects; Must be able to deploy image and software to computers locally and remotely; Preparing and providing support documentation, including procedural documentation when required, including providing user and group training as required; Manage the breakdown, relocation and set-up of workstations to accommodate user relocations, site relocation, site remodels and new location installations as assigned by support lead; Promote and adhere to departmental and organizational information security policies, standards and procedures; Perform other related duties incidental to the work described; Strive for excellence in customer service in line with the company values and expectations; Qualifications College diploma or degree with experience in desktop/technical support in a Microsoft Windows network environment. Ability to support HP laptop/desktop computers, peripherals, Ricoh, Canon, HP multi-function printers and other computer hardware. Knowledge of engineering software such as Autodesk, ESRI and Bentley products, is a clear advantage, but not required; Familiarity with standard Service Desk software and a good knowledge of remote user support; Excellent understanding of Microsoft products, including MS Office 365, Teams, SharePoint, OneDrive is required; Application Support for Adobe Acrobat, Bluebeam, and other current and new applications that exist within the organization; In-depth knowledge of Windows Active Directory User and Computer Administration; MS Intune, SCCM, Microsoft Exchange and 365 Admin; Experienced in handling Events, Live Meetings, Webinars and corporate events using MS Teams, WebEx or Zoom Video or similar platforms; Exposure to IT Service Management and delivery systems, e.g. Zendesk, ServiceNow, Remedy; Jira; Strong analytical, problem solving and troubleshooting skills; Ability to function well in a team environment; work independently as needed; A+, Network +, Security + or MCP certifications are an asset Strong customer focus skills; Strong oral and writing proficiency in English is mandatory; Minimum two-year relevant experience working in a similar corporate service desk technical support role; All candidates must have legal authorization to work without employer sponsorship and ability to travel if necessary; Why join us? Work with great people to make a difference Collaborate on exciting projects to develop innovative solutions Top employer What we offer you? Flexible work environment Long term career development Think globally, work locally Don't meet every single requirement? You don't need to. At Hatch, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed. We're committed to fostering a workforce that reflects the diversity of the communities in which we operate and serve. Hatch is an Equal Opportunity Employer that considers applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, veteran, or any other protected status. If you have any accommodation requirements, please let us know. We'll do our best to meet your needs in accordance with applicable local legislation.

Be part of a high-growth digital and customer experience consulting firm that has been recognized as one of the fastest growing companies in America by Inc. 5000 and honoured in the Deloitte Technology Fast 500 North America. The Altudo Product Division (Rainmakers): Altudo Rainmakers is a hyper-focused, high-growth team within Altudo which works closely with leading Martech and digital workplace B2B SaaS decacorns and unicorns, soonicorns and disruptive startups. This division serves as an APAC, Middle East and North American partner to the likes of Asana, Similarweb, GWI, Zendesk, Salesforce, and SproutSocial, amongst others, serving over 250 customers, including some of the most recognizable brand names in each region. Altudo Rainmakers is a highperformance team that has clocked 80% YoY growth and seeks to blitz its growth in the coming year. Our culture ensures we really provide fast track growth opportunities to our top performers and provide them with entrepreneurial opportunities that contribute to their holistic development at Altudo. This opportunity is for that high achieving individual who will be responsible for the next phase of Altudo’s growth by driving business and strategic account growth. You will build relationships with decision makers and influencers (CIO/CMO/CDO etc.) including leaders from World class SaaS Unicorn Product companies in leading Martech and digital B2B space. The individual will be responsible for developing, executing, and owning a long- term account strategy for customers. You will be responsible for retention and expansion of accounts in addition to driving adoption of our Market Intelligence solutions in core processes across the business. You will own the relationship with customers and key decision makers helping them with reaching business goals and KPIsleveraging market intelligence and our consulting services. Core Responsibilities • Manage and develop long-term partnerships with some of the biggest brandsin the world. • Increase renewal rates by owing up the revenue numbers. • Manage relationship with account users regarding engagement and product adoption in order to exceed commercial targets. • Identify and lead up-sell and cross-sell opportunities to drive new business growth through greater advocacy and reference-ability. • Influence future lifetime value through higher product adoption, customer satisfaction and overall engagement What will I bring to the team? • Excellent communication and presentation skill. • Strong understanding of SAAS. • Ability to run commercial discussions • Minimum4+ years of commercial experience navigating renewals and upsells. • Excellent communication and presentation skills • Ability to influence, confidently handle objections, and resolve customer issues. • Experience in account management. • Experience in managing multi departmental accounts • Good to have knowledge of ISMS. • Experience in engaging with CX level executives in organizations • Deep understanding of value drivers in recurring revenue business models • Team player able to effectively interact with colleagues and business partners across the company What’s in it for you? • Accelerated growth, quarterly reviews and half yearly promotions for high achiever. • Be part of a high potential, high performing digital transformation culture and customer experience consulting company which grew 80% year on year in last 2 years. • A proven playbook to set you up for success: we've got your back. • A rewarding compensation plan with uncapped incentives - you win, we win. About Asana - https://asana.com/company Asana is a work management platform that helps teams orchestrate their work, from daily tasks to strategic initiatives, so they can move faster and accomplish more with less. We’re looking for a detail-oriented, cross- functional player who can navigate the organization and advocate for customers internally. You will be committed to helping customers adopt Asana as both a technology product and a holistic approach to collaboration across their organization. You will be a consultant focused on supporting our rapidly growing enterprise and strategic customer base. You will serve as an empathetic customer advocate, problem solver, partner in change, and product expert, as well as the voice of your customers cross-functionally. About Altudo Altudo is an award-winning customer experience consulting firm with a global presence across the US, Canada, and South America. Recognized as one of the fastest-growing companies in America by Inc. 5000 and honored in the Deloitte Technology Fast 500 North America, Altudo has cemented its position as a leader in the industry. Altudo is proud to be recognized among India’s top 50 Best Companies to Work For™ in 2022 and 2023 by the Great Place to Work® Institute. It is also certified as a great workplace for women and millennials. Over the last two decades, we have established ourselves as a leader in the customer experience space, with over fifty Fortune500 companies among our clients. We specialize in creating solutions that improve customer experience and drive revenue. Our work has earned us numerous accolades and international recognition. Our success is rooted in our people and our work culture. We provide fast-track growth opportunities to our top performers and foster entrepreneurial avenues that contribute to their holistic development at Altudo. Additionally, we have strong alliances with Sitecore (Platinum), Microsoft, BigCommerce, and Adobe. Learn more about us at https://www.altudo.co/channel Show more Show less

What Is Wrike? Wrike is an enterprise-ready, cloud-based collaborative work management platform for managing cross-functional work at scale that is fully configurable and enables contextual collaboration in a secure environment. Enterprises use Wrike to offer a single digital workplace for all of their departments and teams. Role and Responsibilities Must be ready to support US working hours; 8:30pm IST to 5:30am IST Review, validate, and process customer contracts in CPQ/SFDC system. Make sure the customer is provisioned according to the signed contract and all the contractual obligations are fulfilled. Create, check and send invoices according to the rules and regulations, as well as in accordance with the customer requirements. Provide support to the Sales, Renewals, Legal, Customer Support, Customer Success and other teams. Help structuring contracts, find the best solution for the sales team making sure it complies with company guidelines and system rules. Validate or escalate exceptions and customization requests. Work in SFDC, CPQ, Netsuite, Wrike, Zendesk. Help with system limitations and/or issues. Respond to customer queries and cancellation requests. Help with customer vendor forms. Provide coverage and support to the other members of the billing team when required. Other ad-hoc duties as assigned. Qualification Requirements Bachelor’s degree in Business, Finance, Accounting or related 1+ years of relevant experience Fluent in verbal and written English Excellent computational skills, including adding, subtracting, multiplication, division, calculating percentages, understanding of proration calculation, etc Strong organizational skills and self-motivation, ability to work both independently as well as part of a team. Great attention to detail and the ability to see the bigger picture at the same time Strong problem-solving skills, ability to find a creative solution while adhering to company policies and guidelines. Be able to work independently and cross functionally with Finance, Legal, Sales, and Customer Support teams Good understanding of basic legal contract structure and revenue recognition concepts is a plus Tools you will use NetSuite/Oracle Salesforce CPQ Microsoft Suites (Word & Excel) Wrike Management tool ZenDesk ticketing system RingDNA Perks of working at Wrike 10 days of National and Festival Holidays per year 18 days of paid vacation per year 14 days of sick leave with a medical certificate per year 5 uncertified sick days per year Group Medical Plan: Coverage for employees, spouse, children, and parents/in-laws for Rs 5,00,000 Personal Accident Insurance: Rs 50,00,000 Term Life Insurance: Rs 50,00,000 Up to 26 weeks of paid maternity leave for the first two children 4 weeks of paid parental leave 2 days off for volunteering with nonprofit charities Broadband/Internet Reimbursement: INR 1500 per month Night shift allowance This position is available remote in Bangalore only Your recruitment buddy will be Nandini Singh, Sourcing Recruiter. #LI-NS1

About AiSensy AiSensy is a WhatsApp-based Marketing & Engagement platform built on Official WhatsApp Business APIs . We empower 100,000+ businesses and 7,000+ partners —including ISVs, resellers, and affiliates—to scale their engagement and revenue through advanced automation and communication solutions. Recognized as Meta's Emerging Partner of the Year 2023 and CTWA Partner of the Year 2024 , AiSensy is one of India's fastest-growing B2B SaaS startups . 100,000+ Businesses Onboarded : Trusted by businesses across India and beyond. ₹4000+ Crores Revenue Driven : Enabling real results through WhatsApp-led engagement over the last 3.5+ years. About the Role – Partner Support Executive We are looking for a Partner Support Executive who will serve as the first line of support for AiSensy’s partners, ensuring high-quality service, quick resolution of technical and operational issues, and a seamless onboarding experience. You’ll work closely with internal teams to resolve issues, maintain SLAs, and deliver a consistently strong partner experience. Key Responsibilities Partner Query Support Respond to partner queries via email, live chat, or ticketing systems like Freshdesk or Intercom. Maintain strong First Response Time (FRT) and meet chat acceptance SLAs . Service Excellence Ensure CSAT scores of 95%+ by delivering timely, accurate, and empathetic support. Maintain high-quality written communication with typing speeds of 70+ words per minute . Partner Onboarding & Integration Guide partners through the onboarding process and assist with dashboard integrations. Understand the unique business use cases of partners and deliver tailored support solutions. Cross-Team Collaboration Work with Product, Tech, and Sales teams to resolve escalations and improve the partner experience. Ensure clear documentation, consistent follow-ups, and structured handovers for ongoing cases. Must-Have 2–4 years of experience in partner or customer support roles (preferably in SaaS/B2B setups). Strong understanding of APIs, Webhooks , and third-party integration workflows. Proficiency with tools like Freshdesk, Zendesk, Intercom , or similar platforms. Excellent verbal and written communication skills. Good to Have Prior experience in SaaS customer success or technical support. Familiarity with CRMs and automation tools. Experience collaborating with internal tech and onboarding teams. Perks & Benefits Be the voice of India’s fastest-growing WhatsApp API platform to its partner ecosystem. Collaborate closely with cross-functional teams and leadership. Exposure to international partner operations and real-time WhatsApp integrations. Why Join AiSensy? Fast-Growing Environment : Work in a high-paced, dynamic setup that prioritizes ownership, learning, and impact. Global Exposure : Collaborate with WhatsApp’s global teams and join exclusive partner events. Create Real Impact : Help 100,000+ businesses achieve tangible outcomes through automation and smart engagement. Learn, Solve, Grow : Gain hands-on experience in technical integrations, client support, and strategic onboarding. Learn More About Us YouTube Demo – Watch Now Partnership Model Explore here Website: https://m.aisensy.com YouTube: AiSensy YouTube Channel LinkedIn: AiSensy LinkedIn Instagram: @aisensy_official Show more Show less

The rise of remote work has transformed the job market, offering unparalleled flexibility and opportunities for professionals in Vadodara, Gujarat. With its vibrant culture, growing IT sector, and increasing demand for remote roles, Vadodara is becoming a hub for work-from-home (WFH) opportunities. Whether you’re a fresher, a seasoned professional, or someone seeking a side hustle, 2025 promises a wealth of WFH jobs that cater to diverse skill sets. This blog post explores the top work-from-home jobs in Vadodara you can apply for in 2025, along with practical tips to land these roles and insights into why remote work is thriving in this city. Why Work from Home in Vadodara? Vadodara, known for its rich heritage and burgeoning industrial landscape, is embracing the remote work revolution. The city’s strategic location, robust internet infrastructure, and growing number of startups make it an ideal place for remote professionals. Here’s why WFH jobs are gaining traction in Vadodara: Flexibility and Work-Life Balance: Remote work allows you to manage personal and professional commitments without the stress of commuting. Cost Savings: Working from home eliminates commuting expenses and reduces the need for professional attire or dining out. Diverse Opportunities: From IT to content creation, Vadodara offers a range of remote roles across industries. Growing Digital Infrastructure: With reliable internet and co-working spaces, Vadodara supports seamless remote work. In 2025, the demand for remote jobs in Vadodara is expected to grow, driven by global trends and local companies adopting hybrid models. Let’s dive into the top WFH jobs you can explore. Top Work-from-Home Jobs in Vadodara for 2025 Here’s a curated list of the top work-from-home jobs in Vadodara, tailored for various skill levels and interests. Each role includes potential earnings, required skills, and platforms to find these opportunities. Content Writing and Blogging Content writing remains a highly sought-after remote job in Vadodara. Businesses, from startups to established brands, need engaging content for websites, blogs, and social media. Vadodara’s growing digital marketing scene makes this a lucrative option. Skills Required: Strong writing skills, SEO knowledge, creativity, and research abilities. Average Salary: ₹15,000–₹50,000 per month (freelance); ₹3–6 lakhs per year (full-time). Platforms to Apply: Upwork, Freelancer, iWriter, YourStory, Medium, LinkedIn. Why It’s Popular: Flexible hours, minimal investment, and high demand for quality content. Tip : Build a portfolio showcasing diverse writing samples and optimize it with keywords like “content writer Vadodara” to attract local clients. Data Entry Operator Data entry is a beginner-friendly WFH job requiring minimal experience, making it ideal for freshers and students in Vadodara. Companies need professionals to input, organize, and manage data accurately. Skills Required: Typing speed (30–40 WPM), attention to detail, basic MS Excel knowledge. Average Salary: ₹10,000–₹25,000 per month (part-time or full-time). Platforms to Apply: Shine.com, WorkIndia, QuikrJobs, Divine HR Services. Why It’s Popular: Low entry barriers and consistent demand across industries like finance and e-commerce. Tip : Enhance your resume with certifications in MS Office or data management to stand out. Virtual Assistant Virtual assistants (VAs) handle administrative tasks like email management, scheduling, and data entry for businesses worldwide. Vadodara’s entrepreneurial ecosystem makes this a thriving role. Skills Required: Organizational skills, communication, proficiency in tools like Google Suite or Trello. Average Salary: ₹20,000–₹40,000 per month. Platforms to Apply: Indeed, Apna.co, Upwork, Fiverr. Why It’s Popular: Offers flexible schedules and opportunities to work with global clients. Tip : Highlight multitasking and time management skills on your profile to attract high-paying clients. Also Read: Top Companies in Gurgaon Offering Remote Jobs in 2025 Online Tutoring and Teaching With the rise of e-learning, online tutoring is a booming WFH job in Vadodara. From academic subjects to skill-based courses like coding or music, tutors are in high demand. Skills Required: Subject expertise, communication skills, familiarity with platforms like Zoom or Google Meet. Average Salary: ₹15,000–₹50,000 per month (part-time); ₹3–8 lakhs per year (full-time). Platforms to Apply: Vedantu, Chegg, UrbanPro, TeacherOn. Why It’s Popular: Ideal for educators and professionals with niche expertise. Tip : Create engaging demo classes and leverage Vadodara’s student community to build a client base. Social Media Management Businesses in Vadodara are investing heavily in their online presence, driving demand for social media managers who can create content, manage posts, and analyze metrics. Skills Required: Knowledge of platforms like Instagram, LinkedIn, and Twitter; content creation; basic analytics. Average Salary: ₹20,000–₹40,000 per month. Platforms to Apply: LinkedIn, Internshala, Freelancer, Apna.co. Why It’s Popular: Creative and dynamic, with opportunities to work with local and global brands. Tip : Learn tools like Canva and Hootsuite to enhance your employability. Graphic Designing Graphic designers create visuals for marketing, branding, and digital content. Vadodara’s startup and SME ecosystem offers ample opportunities for remote designers. Skills Required: Proficiency in Adobe Photoshop, Illustrator, or Canva; creativity; understanding of design trends. Average Salary: ₹25,000–₹50,000 per month (freelance); ₹3–7 lakhs per year (full-time). Platforms to Apply: Behance, Dribbble, Upwork, Fiverr. Why It’s Popular: High demand for logos, brochures, and social media visuals. Tip : Build a strong portfolio on Behance to showcase your work to Vadodara-based clients. Web Development Web development is a high-paying WFH job, with Vadodara’s IT sector offering roles in designing and maintaining websites for local and international clients. Skills Required: Knowledge of HTML, CSS, JavaScript, or frameworks like React; problem-solving skills. Average Salary: ₹30,000–₹70,000 per month. Platforms to Apply: Toptal, Upwork, LinkedIn, Internshala. Why It’s Popular: Lucrative salaries and growing demand for digital solutions. Tip : Stay updated with modern frameworks like Vue.js or Angular to remain competitive. Digital Marketing Digital marketing encompasses SEO, content marketing, and paid ads, making it a versatile WFH role in Vadodara’s digital-first economy. Skills Required: SEO, Google Analytics, social media marketing, PPC advertising. Average Salary: ₹20,000–₹50,000 per month. Platforms to Apply: LinkedIn, Shine.com, Internshala, Freelancer. Why It’s Popular: High demand as businesses shift to online advertising. Tip : Earn certifications from Google or HubSpot to boost your credibility. Customer Service Representative Remote customer service roles involve addressing client queries via email, chat, or phone, with many Vadodara-based companies outsourcing these tasks. Skills Required: Communication skills, patience, problem-solving, CRM software knowledge. Average Salary: ₹15,000–₹35,000 per month. Platforms to Apply: Indeed, Naukri.com, Apna.co, WorkIndia. Why It’s Popular: Steady demand and flexible shifts. Tip : Practice active listening and familiarize yourself with tools like Zendesk. Freelance Video Editing With the rise of video content on platforms like YouTube and Instagram, freelance video editors are in demand in Vadodara. Skills Required: Proficiency in Adobe Premiere Pro, Final Cut Pro, or DaVinci Resolve; storytelling skills. Average Salary: ₹20,000–₹50,000 per month (freelance). Platforms to Apply: Fiverr, Upwork, Internshala. Why It’s Popular: Creative freedom and growing demand for video content. Tip : Create a showreel highlighting your editing skills to attract clients. Also Read: Top Work from Home Jobs in Chandigarh Hiring in 2025 How To Find Work-from-Home Jobs In Vadodara Finding the right WFH job requires strategy and persistence. Here are actionable tips to secure remote roles in Vadodara: Leverage Job Portals: Platforms like Shine.com, WorkIndia, Apna.co, and Internshala list numerous WFH jobs specific to Vadodara. Regularly check for updates and filter by “remote” or “work from home.” Build a Strong Online Presence: Create a LinkedIn profile and optimize it with keywords like “remote jobs Vadodara” or “freelance writer Vadodara.” Network Locally: Join Vadodara-based professional groups on LinkedIn or attend virtual networking events to connect with local employers. Upskill Regularly: Take online courses on platforms like Coursera, Udemy, or Google Skillshop to stay competitive. Avoid Scams: Be cautious of job postings asking for upfront payments. Stick to verified platforms like QuikrJobs or Naukri.com, and never share sensitive information. Benefits Of Work-from-Home Jobs In Vadodara Remote work offers unique advantages for Vadodara residents: No Commute: Save time and money by working from home, especially in areas like Alkapuri or Gotri Road. Access to Global Clients: Platforms like Upwork connect you to international projects, increasing earning potential. Support for Women and Freshers: Many WFH roles cater to women and entry-level candidates, promoting inclusivity. Thriving Local Ecosystem: Vadodara’s IT and startup scene ensures a steady flow of remote opportunities. Challenges And How To Overcome Them While WFH jobs are rewarding, they come with challenges: Distractions at Home: Set up a dedicated workspace and follow a strict schedule to stay productive. Isolation: Join online communities or co-working spaces in Vadodara to network and combat loneliness. Skill Gaps: Invest in continuous learning to stay relevant in competitive fields like web development or digital marketing. Scams: Verify job postings through trusted platforms and avoid sharing personal details with unverified employers. Top Platforms for WFH Jobs in Vadodara To kickstart your job search, explore these platforms tailored to Vadodara’s job market: Shine.com: Lists over 100 WFH jobs, including data entry and digital marketing roles. WorkIndia: Offers remote jobs with free registration and employer contact details. Apna.co: Ideal for freshers and women, with Vadodara-specific WFH listings. Internshala: Great for internships and entry-level remote roles. LinkedIn: Perfect for networking and finding high-paying remote jobs. Tips for Success in Remote Work To thrive in WFH jobs in Vadodara, follow these best practices: Create a Professional Workspace: Invest in a quiet, ergonomic setup to boost productivity. Master Time Management: Use tools like Trello or Notion to organize tasks and meet deadlines. Communicate Effectively: Stay responsive via email or Slack to build trust with employers. Showcase Your Work: Maintain an online portfolio for creative roles like writing or graphic design. Stay Updated: Follow blogs like The Work at Home Woman or Real Ways to Earn for remote work tips. Conclusion – Work from Home Jobs in Vadodara Vadodara’s work-from-home job market in 2025 offers exciting opportunities for professionals seeking flexibility and growth. From content writing to web development, the city’s evolving economy supports a wide range of remote roles. By leveraging the right platforms, upskilling regularly, and building a strong online presence, you can secure a rewarding WFH job that aligns with your skills and goals. Start exploring today, and take the first step toward a fulfilling remote career in Vadodara! Frequently Asked Questions (FAQs) – Work from Home Jobs in Vadodara What are the best work-from-home jobs in Vadodara for freshers? Freshers can explore data entry, content writing, virtual assistant, and online tutoring roles, which require minimal experience and offer flexible hours. How can I avoid scams while applying for WFH jobs in Vadodara? Stick to trusted platforms like Shine.com, WorkIndia, and LinkedIn. Avoid job postings that ask for upfront payments or sensitive personal details. Do I need prior experience for remote jobs in Vadodara? Many roles like data entry and virtual assistance require no prior experience, while roles such as web development may require specific skills or certifications. What skills are most in-demand for WFH jobs in Vadodara? Skills like SEO, content creation, graphic design, web development, and strong communication are highly sought after in 2025. How much can I earn from WFH jobs in Vadodara? Earnings Vary By Role Data Entry: ₹10,000–₹25,000/month Web Development: ₹30,000–₹70,000/month Content Writing and Tutoring roles fall somewhere in between. Are there part-time WFH jobs available in Vadodara? Yes, roles like data entry, content writing, and online tutoring offer part-time flexibility—ideal for students and working professionals. Which platforms are best for finding WFH jobs in Vadodara? Top platforms include Shine.com, WorkIndia, Apna.co, Internshala, and LinkedIn. Can women find suitable WFH jobs in Vadodara? Absolutely! Roles such as virtual assistance, content writing, and social media management are popular among women for their flexibility. How can I improve my chances of landing a WFH job? Build a strong portfolio, earn relevant certifications, and actively network on platforms like LinkedIn to connect with employers. Is Vadodara a good city for remote work in 2025? Yes, Vadodara’s growing IT sector, reliable internet, and vibrant startup ecosystem make it an excellent hub for remote work opportunities. 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Job Title: IT Support Specialist Experience: 3 Years Position Type: Full Time (Work From Office) Location: Okhla, NSIC (Delhi, India) Work Days: 5 Days a Week Job Summary: As an IT Support Specialist, you will provide exceptional technical support to both internal teams and external clients. Your role will involve troubleshooting IT issues, ensuring the smooth operation of hardware and software systems, and providing proactive assistance to prevent and resolve problems. You will serve as the first point of contact for IT support requests, ensuring efficient solutions are delivered on time, both physically and remotely. Your efforts will directly contribute to improving internal processes and enhancing the client experience. Key Responsibilities: Internal Team Support: Serve as the first point of contact for IT support requests from internal teams, ensuring issues are addressed promptly and efficiently, either in-person or remotely. Troubleshoot and resolve hardware, software, and network issues, providing solutions that minimize downtime and disruption to workflow. Install, configure, and maintain IT hardware and software systems, ensuring they meet company standards. Monitor and manage system performance, ensuring that any issues are proactively identified and resolved. Maintain accurate and up-to-date documentation of internal IT systems, processes, and troubleshooting steps. Ensure compliance with internal IT policies and security protocols, protecting organizational data and systems. Provide basic Windows administration, such as managing user accounts, password resets, and file/folder permissions. Coordinate and oversee IT-related training programs for enhanced cybersecurity awareness for employees. Client Support: Provide timely and accurate support to clients and partners according to defined Standard Operating Procedures (SOPs). Troubleshoot and resolve client-facing technical issues related to products or services, offering clear and concise solutions. Provide support for client account setup, ensuring seamless onboarding and technical assistance. Communicate effectively with clients to understand their issues and provide updates on resolution status. Escalate complex issues to the appropriate internal teams and follow up to ensure timely resolution. Maintain strong knowledge of company products and services to offer relevant support and guidance to clients. Contribute to improving the client experience by identifying common issues and suggesting process or product improvements. Ticket Management and Documentation: Utilize IT Service Management (ITSM) tools (e.g., Jira Service Management) to log, document, and track all IT support requests and issues. Follow up on outstanding support tickets, ensuring resolution within defined Service Level Agreements (SLAs). Create knowledge-base articles and troubleshooting documentation to streamline future issue resolution and promote self-service among users. Maintain internal support documentation, ensuring it is accurate and up-to-date with the latest procedures and workflows. Collaboration and Process Improvement: Work closely with cross-functional teams, including Product, Engineering, Sales, and Marketing, to resolve client issues and improve product offerings. Identify and document common client issues and provide feedback to improve support processes and product features. Assist in the development of new IT policies and processes aimed at improving internal efficiency and enhancing user satisfaction. Contribute to the creation and optimization of internal IT processes by identifying areas for improvement. Data Analysis and Reporting: Analyze client and internal support data to identify trends and patterns, and recommend improvements in support services. Track and report on support metrics, including response times, resolution times, and client satisfaction. Provide regular reports to IT management and other relevant stakeholders. Compliance and Security: Ensure compliance with internal IT policies, regulatory requirements, and best practices in areas like password management, data protection, and access provisioning. Help minimize downtime by ensuring that all issues are addressed quickly and efficiently, providing clear communication to minimize user impact. Requirements: Education: Bachelor’s degree in Information Technology or a related field (preferred). Experience: 3+ years of experience in an IT support role, preferably within the SaaS industry. Prior experience in managing AWS and Google Admin Console . Skills: Strong problem-solving abilities and technical troubleshooting skills. Proficiency in IT support tools like Freshdesk, Zendesk, Jira, or similar platforms. Familiarity with basic Windows administration and network troubleshooting. Strong verbal and written communication skills for internal team collaboration and client interactions. Ability to work independently and manage multiple tasks in a fast-paced environment. Knowledge of client support processes and experience with providing customer-facing support. Show more Show less

Company Description Tudip Digital is a dynamic and innovative tech company specializing in IT Services. We are committed to delivering cutting-edge web and mobile applications that provide exceptional user experiences. We are seeking a self-motivated experienced QA engineer for a full-time position. This position requires a strategic thinker; a problem solver who is a self-starter and self-motivated; well organized, flexible, and effective with multiple simultaneous tasks. Position Summary: We are looking for an Operation Manager who would be responsible to run the cloud infrastructure support function for one of our esteemed clients. This role may include execution of small projects to run within the operation. Roles & Responsibilities: As a part of an agile team environment, you are expected to independently work on end-to-end target delivery which includes – Analyze projected work volume and allocate resources to team leads based on capacity availability and SLA targets. Ensure staffing and performance levels are correct to handle appropriate amounts of work volume. Work closely with leads to decide the team rostering, shifts and team allocation Coordinates with Team Leads and resources as needed to ensure on-time delivery. Analyze workload, capacity planning and resource allocation forecasting. Participate and present data to discuss trends, status and action plans to meet targets. Proactively communicate to adjust the workforce plan based on changing volume. Effectively lead, motivate and direct the workgroup while being flexible in a changing environment. Effective communication to internal and external stakeholders on Operation status and changes. Performance management of team: Define, track and monitor KRAs for Leads and team. Accountable for adhering to defined SLA for key KPIs like Customer Satisfaction(CSAT), Customer Effort Score and Productivity. Hiring support- Proactively work with recruitment team to ensure right team is in place Work with the Learning and development team to ensure the right induction plan is in place. Job Requirements/Qualifications: Educational Qualification: Any graduate and above Should have 5+ years of hands-on progressive project/operations management work experience in fast-paced development/operations organization. Should have experience in running 24*7 support operations. Should have hands-on experience in Reporting, building Weekly, Monthly and Quarterly reports. Should have excellent communication (written and verbal skills), influencing and presentation skills, with excellent attention to detail. Deep insight of tools like Looker, Zendesk, etc is an added advantage. Should be able to communicate with the client, understand client requirements and provide data required by the client in a timely manner Should have experience in similar roles leading/managing global projects, which is essential for this role. Should be Data driven, result-oriented and should have proven ability to reach and exceed goals/targets in a dynamic environment. Should have proven skills in developing effective partnerships with key stakeholders and providing leadership support for driving change initiatives. Should have hands-on experience with a strong working knowledge of project management practices, ticket management tools and modern communication tools like Slack Show more Show less

About AiSensy AiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Adani, Delhi Transport Corporation, Yakult, Godrej, Aditya Birla Hindalco., Wipro, Asian Paints, India Today Group Skullcandy, Vivo, Physicswallah, Cosco grow their revenues via WhatsApp. Although we are leading WhatsApp-based Marketing & Engagement platform, helping businesses scale their customer communication and drive substantial revenue growth. We work with top brands, enabling them to harness the power of WhatsApp Business API for marketing, sales, and customer engagement. We’re looking for an Operations Executive – Partner Onboarding who will play a key role in ensuring a seamless and efficient onboarding experience for our customers. Role Overview As the Operations Executive – Partner Onboarding , you will be responsible for streamlining, optimizing, and managing the entire Partner onboarding process . You will play a pivotal role in driving customer satisfaction and long-term success by implementing scalable onboarding processes, working cross-functionally, and continuously improving internal workflows. This role is ideal for someone with strong operational experience, excellent communication skills, and a customer-first mindset. Key Responsibilities Partner Onboarding & Implementation Execute and improve end-to-end Partner onboarding workflows. Ensure Partner are smoothly transitioned and fully activated on AiSensy. Maintain onboarding SLAs and follow best practices to deliver consistent Partner experiences. Collaborate with Sales, Product, and Customer Success teams to align onboarding objectives with client expectations. Operational Excellence Identify bottlenecks in the onboarding process and implement improvements for better efficiency and scalability. Develop SOPs, templates, and automation processes to streamline operations. Use CRM tools (e.g., HubSpot, Salesforce) to track onboarding milestones. Partner Training & Enablement Conduct training sessions, webinars, and product walkthroughs. Build and maintain customer-facing resources like FAQs, guides, and tutorials. Empower Partner to be self-sufficient on the AiSensy platform. Data & Reporting Monitor key onboarding KPIs such as time-to-activation and early churn rates. Generate reports and insights to optimize the onboarding journey and improve customer success metrics. Team Collaboration Coordinate with internal teams to ensure smooth cross-functional handoffs. Support onboarding specialists and ensure service quality standards are upheld. Key Qualifications Experience: 3+ years in customer onboarding, operations, or implementation (preferably in SaaS/B2B domains). Technical Skills: Familiarity with CRM & onboarding tools (HubSpot, Salesforce, Zendesk, etc.). Understanding of API-based platforms or WhatsApp Business API is a plus. Analytical Ability: Comfortable with data analysis and using metrics to drive process improvement. Communication: Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical users. Organization: Ability to manage multiple onboarding projects with precision and meet tight deadlines. Why Join AiSensy? Work with top-tier clients across industries and make a direct impact on customer success. Be part of a fast-scaling, mission-driven company at the forefront of WhatsApp-based engagement. Collaborate with a dynamic team and gain exposure to strategic decision-making. Enjoy a high-growth, performance-driven work culture with ample learning opportunities. Ready to redefine customer onboarding in the SaaS world? Apply now and become a part of AiSensy's growth story! Show more Show less

The rise of remote work has transformed the job market, offering unprecedented opportunities for individuals to build rewarding careers without the need for a traditional college degree. In 2025, advancements in technology, the growing demand for flexible work arrangements, and a shift toward skills-based hiring have opened doors to high-paying, Remote Jobs No Degree that prioritize talent and experience over formal education. Whether you’re a recent high school graduate, a career changer, or someone seeking flexibility, these 15 remote jobs offer viable paths to professional success. This guide explores these opportunities, their requirements, salary ranges, and tips to help you get started, tailored for the CareerCartz audience looking to thrive in the remote work landscape. Why Remote Jobs Without a Degree Are Thriving in 2025 The remote work revolution continues to gain momentum, driven by several key factors: Flexibility and Work-Life Balance: Remote jobs allow you to work from anywhere, saving time and money on commuting while offering better work-life integration. Global Opportunities: Companies are hiring talent worldwide, expanding access to roles that don’t require a degree. Technology Integration: Tools like Zoom, Slack, and AI-driven platforms make remote collaboration seamless, enabling workers to perform effectively from home. Skills-Based Hiring: Employers increasingly value certifications, bootcamps, and practical experience over traditional degrees, especially in tech, creative, and customer service fields. Cost Efficiency for Workers: Remote work eliminates commuting costs and allows you to live in more affordable areas while earning competitive salaries. This shift has created a wealth of opportunities for those without formal education to secure fulfilling careers. Below, we outline 15 remote jobs that don’t require a degree, complete with job descriptions, salary ranges, and tips to break into each field. 15 Remote Jobs That Don’t Require a Degree Data Entry Specialist Data entry professionals input and manage data in databases or secure systems, performing clerical tasks remotely. This role is ideal for those with strong typing skills and attention to detail. Salary Range: $30,000–$50,000 annually Requirements: Fast typing speed (50+ WPM), basic computer proficiency, and familiarity with tools like Microsoft Excel or Google Sheets. How to Start: Build a portfolio showcasing your typing speed and accuracy. Platforms like Upwork or FlexJobs list remote data entry jobs. Tip: Take free online courses on data management to enhance your skills and stand out. Customer Service Representative Customer service reps handle inquiries, resolve issues, and provide support via phone, email, or chat, often for industries like retail, tech, or healthcare. Salary Range: $35,000–$55,000 annually Requirements: Strong communication skills, patience, and basic tech proficiency. Familiarity with CRM tools like Zendesk is a plus. How to Start: Apply through job boards like Indeed or CareerCartz.com, which list remote customer service roles. Practice active listening and problem-solving skills. Tip: Earn a customer service certification from platforms like HubSpot Academy to boost your resume. Also Read: Companies Offering Remote Work Hiring Now in the U.S. Virtual Assistant Virtual assistants manage schedules, emails, social media, and other administrative tasks for businesses or entrepreneurs, offering flexibility and variety. Salary Range: $40,000–$60,000 annually Requirements: Organizational skills, time management, and proficiency with tools like Google Workspace or Trello. How to Start: Create a profile on freelance platforms like Fiverr or Belay. Highlight multitasking and communication skills in your applications. Tip: Specialize in a niche (e.g., real estate or e-commerce) to command higher rates. Graphic Designer Graphic designers create visual content for branding, marketing, or social media, using tools like Adobe Photoshop or Canva to meet client needs. Salary Range: $45,000–$70,000 annually Requirements: Creativity, familiarity with design software, and a strong portfolio showcasing your work. How to Start: Build a portfolio on Behance or Dribbble. Take online courses from Udemy or Coursera to master design tools. Tip: Stay updated on design trends to create visually appealing, marketable content. Content Writer Content writers produce blog posts, articles, or social media content, often optimizing for SEO to drive traffic to websites. Salary Range: $40,000–$65,000 annually Requirements: Strong writing skills, basic SEO knowledge, and the ability to adapt tone to different audiences. How to Start: Start a blog to showcase your writing or pitch to content mills like Textbroker. Learn SEO basics using tools like Yoast SEO. Tip: Focus on a niche like tech or finance to establish expertise and attract higher-paying clients. Social Media Manager Social media managers create and schedule content, engage with audiences, and analyze performance for brands on platforms like Instagram or LinkedIn. Salary Range: $50,000–$75,000 annually Requirements: Knowledge of social media platforms, content creation skills, and familiarity with analytics tools like Hootsuite. How to Start: Manage your own social media accounts to build a portfolio. Apply for entry-level roles on LinkedIn or CareerCartz.com. Tip: Earn certifications from Meta or HubSpot to demonstrate expertise. Transcriptionist Transcriptionists convert audio or video files into written text, often for legal, medical, or media industries, requiring keen listening skills. Salary Range: $30,000–$50,000 annually Requirements: Fast typing speed, excellent listening skills, and familiarity with transcription software like Express Scribe. How to Start: Sign up with platforms like Rev or TranscribeMe. Practice with free audio files to improve accuracy. Tip: Specialize in medical or legal transcription for higher pay rates. Online Tutor Online tutors teach subjects like math, languages, or test prep via platforms like Zoom, catering to students worldwide. Salary Range: $35,000–$60,000 annually Requirements: Expertise in a subject, communication skills, and comfort with video conferencing tools. How to Start: Join platforms like Tutor.com or Preply. Create a profile highlighting your teaching strengths. Tip: Offer niche subjects or test prep to attract more students. Sales Representative Remote sales reps promote products or services, generate leads, and close deals, often in tech or financial services. Salary Range: $50,000–$80,000 annually (plus commissions) Requirements: Persuasive communication, negotiation skills, and familiarity with CRM tools like Salesforce. How to Start: Apply for entry-level sales roles on job boards like CareerCartz.com. Practice cold-calling techniques. Tip: Build a LinkedIn profile to network with industry professionals. Also Read: Best Part Time Remote Jobs to Earn Extra Income in the USA SEO Specialist SEO specialists optimize websites to rank higher on search engines, conducting keyword research and analyzing performance metrics. Salary Range: $53,000–$150,000 annually Requirements: Basic understanding of SEO principles, familiarity with tools like Google Analytics or SEMrush, and analytical skills. How to Start: Take free SEO courses from Moz or Semrush. Apply for entry-level roles or internships. Tip: Build a personal website to experiment with SEO techniques and showcase results. Web Developer Web developers build and maintain websites, often working with HTML, CSS, and JavaScript, without needing a degree if they have strong portfolios. Salary Range: $60,000–$100,000 annually Requirements: Coding skills, knowledge of platforms like WordPress, and problem-solving abilities. How to Start: Learn coding through free resources like freeCodeCamp. Build sample websites for your portfolio. Tip: Contribute to open-source projects on GitHub to gain experience. Digital Marketing Assistant Digital marketing assistants support campaigns by creating content, managing ads, or analyzing data, often for small businesses or agencies. Salary Range: $45,000–$65,000 annually Requirements: Knowledge of digital marketing channels, basic analytics skills, and creativity. How to Start: Take digital marketing courses on Coursera. Apply for assistant roles on FlexJobs or CareerCartz.com. Tip: Gain experience with Google Ads or Meta Ads to increase your value. Voice-Over Artist Voice-over artists record audio for commercials, audiobooks, or e-learning, requiring a clear voice and basic recording equipment. Salary Range: $40,000–$70,000 annually Requirements: Good vocal delivery, a quiet recording space, and basic editing skills. How to Start: Create a demo reel and join platforms like Voices.com. Invest in a quality microphone. Tip: Practice different vocal styles to appeal to diverse clients. E-commerce Specialist E-commerce specialists manage online stores, optimize product listings, and handle customer inquiries, often for platforms like Shopify or Amazon. Salary Range: $50,000–$75,000 annually Requirements: Familiarity with e-commerce platforms, basic marketing skills, and attention to detail. How to Start: Learn Shopify or Amazon Seller Central through online tutorials. Apply for roles on Indeed or CareerCartz.com. Tip: Optimize product listings with SEO to boost visibility and sales. Video Editor Video editors create and edit content for YouTube, marketing campaigns, or corporate videos, using tools like Adobe Premiere Pro or DaVinci Resolve. Salary Range: $45,000–$80,000 annually Requirements: Proficiency in editing software, creativity, and a portfolio of edited videos. How to Start: Build a portfolio on Vimeo. Take editing courses on Skillshare or Udemy. Tip: Stayწ Tips for Landing Remote Jobs Without a Degree Build a Portfolio: Showcase your work on platforms like GitHub, Behance, or a personal website to demonstrate your skills. Earn Certifications: Short-term certifications from Google, HubSpot, or Coursera can enhance your credibility. Network Online: Use LinkedIn to connect with recruiters and join industry-specific groups. Tailor Applications: Customize your resume and cover letter for each job, emphasizing relevant skills and experience. Stay Updated: Follow industry trends on platforms like CareerCartz.com to remain competitive. How To Optimize Your Remote Job Search For SEO To ensure your job applications or freelance profiles rank well online, incorporate SEO strategies: Use Relevant Keywords: Include terms like “remote 2025” or “no degree ” in your resume or profile. Create a Personal Website: Build a simple site with WordPress to showcase your skills and optimize it with tools like Yoast SEO. Engage on Social Media: Share industry insights on LinkedIn or X to build your online presence and attract recruiters. Optimize for Readability: Use short paragraphs, bullet points, and subheadings in your applications to align with F-Pattern reading styles. Conclusion – Remote Jobs No Degree In 2025, the remote job market offers a wealth of opportunities for those without college degrees, driven by the rise of skills-based hiring and advanced collaboration tools. From data entry to web development, these 15 roles provide diverse paths to build a rewarding career from anywhere in the world. By developing relevant skills, earning certifications, and leveraging platforms like CareerCartz.com, you can secure a high-paying remote job that aligns with your strengths and goals. Start exploring these opportunities today and take the first step toward a flexible, fulfilling career. FAQs – Remote Jobs No Degree 1 What are the best platforms to find remote jobs without a degree in 2025? Platforms like FlexJobs, CareerCartz.com, Upwork, Indeed, and LinkedIn offer numerous remote job listings for roles not requiring degrees. 2 Do I need certifications for these remote jobs? While not always required, certifications from platforms like Google, HubSpot, or Coursera can enhance your resume and demonstrate expertise. 3 How can I stand out as a candidate without a degree? Build a strong portfolio, gain relevant skills through online courses, and tailor your applications to highlight practical experience. 4 What skills are most in-demand for remote jobs in 2025? Communication, time management, tech proficiency, and adaptability are highly valued, along with role-specific skills like SEO or coding. 5 Can I earn a good salary in these roles without a degree? Yes, many of these roles offer competitive salaries, with some like SEO specialists and web developers earning up to $100,000 or more annually. 6 How do I prepare for a remote job interview? Practice using tools like Zoom, ensure a professional setup, and be ready to discuss your skills and experience in detail. 7 Are these remote jobs secure in 2025? Many of these roles, especially in tech and digital marketing, are in high demand and offer stable career paths when skills are kept current. 8 How can I learn skills for these jobs? Free and affordable resources like freeCodeCamp, Coursera, Udemy, and YouTube offer tutorials and courses to build relevant skills. 9 What is the biggest challenge in landing a remote job without a degree? Competition can be high, so a strong portfolio, certifications, and networking are crucial to differentiate yourself. 10 How do I stay motivated while working remotely? Set a dedicated workspace, maintain a routine, and use productivity tools like Trello or Notion to stay organized and focused. 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Job Title: Senior Manager – Customer Care Location: Kochi Joining: Immediate Job Summary: We are seeking an experienced and dynamic Senior Manager – Customer Care to lead our customer service operations. The ideal candidate must have hands-on experience in managing teams and handling cloud-based customer support software. This role demands excellent communication skills, a strategic mindset, and the ability to drive customer satisfaction across all touchpoints. Key Responsibilities: Lead and manage the day-to-day operations of the customer care team. Ensure the efficient use of cloud-based CRM tools (such as Salesforce, Freshdesk, Zendesk, etc.) to manage customer interactions. Monitor team performance and implement improvements to enhance productivity and service quality. Develop and maintain SOPs for customer handling processes. Handle escalations and ensure timely resolution of complex customer issues. Train, coach, and mentor team leads and customer service executives. Analyze customer feedback, prepare reports, and present performance metrics to leadership. Collaborate with cross-functional teams (Sales, Tech, Product) to improve customer experience. Ensure adherence to service level agreements (SLAs) and quality standards. Qualifications and Requirements: Graduate in any discipline. Minimum 5 years of experience as a Team Lead or equivalent in customer service. Strong experience in managing cloud-based customer support platforms. Excellent verbal and written communication skills in English. Proven ability to lead and motivate teams. Strong problem-solving skills and ability to work under pressure. Immediate availability is preferred. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹35,000.00 per month Schedule: Day shift Ability to commute/relocate: Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Language: English (Preferred) Work Location: In person

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Our vision: A world where everyone is free to focus on their most purposeful work, together. What Is Wrike? Wrike is an enterprise-ready, cloud-based collaborative work management platform for managing cross-functional work at scale that is fully configurable and enables contextual collaboration in a secure environment. Enterprises use Wrike to offer a single digital workplace for all of their departments and teams. Role and Responsibilities Must be ready to support US working hours; 8:30pm IST to 5:30am IST Review, validate, and process customer contracts in CPQ/SFDC system. Make sure the customer is provisioned according to the signed contract and all the contractual obligations are fulfilled. Create, check and send invoices according to the rules and regulations, as well as in accordance with the customer requirements. Provide support to the Sales, Renewals, Legal, Customer Support, Customer Success and other teams. Help structuring contracts, find the best solution for the sales team making sure it complies with company guidelines and system rules. Validate or escalate exceptions and customization requests. Work in SFDC, CPQ, Netsuite, Wrike, Zendesk. Help with system limitations and/or issues. Respond to customer queries and cancellation requests. Help with customer vendor forms. Provide coverage and support to the other members of the billing team when required. Other ad-hoc duties as assigned. Qualification Requirements Bachelor’s degree in Business, Finance, Accounting or related 1+ years of relevant experience Fluent in verbal and written English Excellent computational skills, including adding, subtracting, multiplication, division, calculating percentages, understanding of proration calculation, etc Strong organizational skills and self-motivation, ability to work both independently as well as part of a team. Great attention to detail and the ability to see the bigger picture at the same time Strong problem-solving skills, ability to find a creative solution while adhering to company policies and guidelines. Be able to work independently and cross functionally with Finance, Legal, Sales, and Customer Support teams Good understanding of basic legal contract structure and revenue recognition concepts is a plus Tools you will use NetSuite/Oracle Salesforce CPQ Microsoft Suites (Word & Excel) Wrike Management tool ZenDesk ticketing system RingDNA Perks of working at Wrike 10 days of National and Festival Holidays per year 18 days of paid vacation per year 14 days of sick leave with a medical certificate per year 5 uncertified sick days per year Group Medical Plan: Coverage for employees, spouse, children, and parents/in-laws for Rs 5,00,000 Personal Accident Insurance: Rs 50,00,000 Term Life Insurance: Rs 50,00,000 Up to 26 weeks of paid maternity leave for the first two children 4 weeks of paid parental leave 2 days off for volunteering with nonprofit charities Broadband/Internet Reimbursement: INR 1500 per month Night shift allowance This position is available remote in Bangalore only Your recruitment buddy will be Nandini Singh, Sourcing Recruiter. Who Is Wrike And Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike promotes a hybrid model for team members near our office hubs in San Diego, Prague, Dublin, Nicosia, and Tallinn, with 2–3 in-office days per week to foster collaboration and teamwork. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together. Our persona 💡 Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚 Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗 Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page, Company culture page, Instagram, Wrike Engineering Team, Medium, Meetup.com, Youtube for a feel for what life is like at Wrike. Show more Show less

We're looking for a Technical Support Engineer who can troubleshoot, solve, and simplify. This is a client-facing role where clarity, speed, and technical depth matter. You’ll be the first line of support-helping users resolve issues, navigate product functionality, and ensure smooth day-to-day operations. If you enjoy solving real problems, working closely with users, and thrive under pressure, this role is for you. Key Responsibilities Provide timely, accurate, and friendly technical support via email, chat, or phone Diagnose, replicate, and troubleshoot technical issues across systems, software, or applications Collaborate with engineering/product teams to escalate complex bugs and follow through to resolution Document solutions, known issues, and standard procedures in internal knowledge bases Educate users by walking them through steps, providing resources, or training where needed Monitor system alerts, logs, and tickets to proactively identify recurring problems Contribute to continuous improvement by suggesting product or process enhancements What We’re Looking For 1–4 years of experience in technical/customer support roles (B2B or B2C) Strong problem-solving skills and the ability to think under pressure Familiarity with support tools like Zendesk, Freshdesk, Jira, or equivalent Solid understanding of basic networking, OS, browser, and software environments Clear written and verbal communication-you simplify the technical without dumbing it down Show more Show less

Job Title: Support Engineer – AVEVA Predictive Analytics (Predictive Maintenance) 📅 Experience: 2–7 Years 🎯 Role Overview As a Support Engineer for AVEVA Predictive Analytics , you will be responsible for the deployment, integration, troubleshooting, and ongoing technical support of AVEVA’s advanced Predictive Maintenance (PdM) applications, including PRiSM. You will work closely with clients across manufacturing, energy, utilities, and process industries to ensure optimal performance of machine learning-based asset health monitoring solutions. 🛠️ Key Responsibilities Area Responsibilities Technical Support Provide L1/L2 support for AVEVA Predictive Analytics Resolve software, model, or data issues via remote or onsite support Log and track issues via AVEVA support tools (Zendesk, Salesforce, etc.) | Deployment & Configuration | Assist in installing and configuring the Predictive Analytics platform Integrate with PI System , SCADA , DCS , and historian data sources Help onboard assets for real-time monitoring | Model Management | Support creation and tuning of anomaly detection models Assist customers in interpreting asset health scores and alerts Collaborate with data science or engineering teams for deeper diagnostics | Client Training | Conduct training for operators and engineers on dashboards and alerts Document SOPs and troubleshooting guides | Integration & Testing | Validate communication between PdM system and CMMS (SAP, Maximo, etc.) Perform UAT and support go-live for PdM rollouts 🎓 Qualifications & Skills 🎓 Education Bachelor’s Degree in Electrical/Instrumentation/Control Systems/Mechanical Engineering or equivalent 🧠 Technical Skills Experience with AVEVA tools (e.g., Predictive Analytics , PI System , System Platform , InTouch ) Familiarity with SCADA/DCS/PLC systems and historian interfaces Working knowledge of SQL , Python , or scripting for model/data handling Exposure to condition monitoring and reliability engineering concepts 💡 Desirable Skills Experience with AI/ML in asset health monitoring Hands-on with AVEVA Insight , OSIsoft Asset Framework (AF) Basic understanding of MQTT, OPC-UA , or Modbus protocols Knowledge of maintenance strategies: PdM, CBM, RCM Show more Show less

About The Role We are looking for a Customer Support Executive adept at delivering exceptional customer service and facilitating seamless access to Eclat products (RemoteXs and MyLOFT) through various channels such as chat, email, and calls. The idealcandidate should possess robust communication skills, collaborate effectively within a team, and exude a positive attitude. We are seeking an individual with a passion for assisting others, coupled with creativity, energy, and a high level of motivation. The successful candidate will be dedicated to resolving customer issues and actively contributing to programs to enhance the overall customer experience. The primary objective of this role is to address and resolve issues that impact our customers. What Describes You Best ● Bachelor of Engineering (preferred IT - CE background) ● 0-2 Years of prior experience in Customer Support Service Skills ● Good written and oral communication skills ● Excellent customer handling skills ● Experience with ticketing tools like Freshdesk,Zendesk ● Corporate emailing and documentationknowledge ● Knowledge of Excel, Word, and PowerPoint ● Experience in creating FAQs and building a knowledge base What will you Own? As a Customer Support Executive, your key responsibilities will be to promptly respond to customer queries via tickets and chat, closing tickets with proper and timely follow-ups. Responsible for proactively contributing to the enhancement of customer satisfaction by implementing strategies and initiatives aimed at improving CSAT (Customer Satisfaction) score. Meet SLAs for all raised tickets, create a knowledge base for recurring issues, promptly report technical issues to relevant teams, and maintain high-quality responses for each handled ticket. Why Join Us ● Be a part of our growth story as we aim to take a leadership position in international markets. ● Opportunity to manage and lead global teams and channel partner networks. ● Join technology innovators who believe in solving world-scale challenges to drive global knowledge-sharing. ● Healthy work/life balance offering well-being initiatives, parental leave, career development assistance, required work infrastructure support. Show more Show less

What You Will Do We are seeking a highly skilled Business Intelligence and Data Visualization Specialist to join our team. This role primarily focuses on utilizing various tools and platforms for data visualization and analytics, resolving client queries, and creating informative dashboards. The ideal candidate should have a strong foundation in analytics and insights, coupled with experience in tools such as Google Looker Studio, Tableau, Microsoft Power BI, and Adobe Omniture. Key Responsibilities Data Visualization : Leverage data visualization tools such as Google Looker Studio, Tableau, and Microsoft Power BI to create interactive and insightful dashboards. Analytics and Insights : Apply strong analytical skills to interpret data and provide actionable insights to clients. Client Query Resolution : Address client queries, concerns, and requests related to data and reporting. Experience with Business Intelligence & Data Visualization Tools : Proficiency in Google Looker Studio, Tableau, Microsoft PowerBI, and Adobe Omniture is required. Analytics and Insights : A strong foundation in analytics and insights to interpret data and provide actionable recommendations to clients. Data Tools : Understanding of SQL, Tableau, Power BI, Microsoft Excel/Google Sheets and AWS S3 and experience with ZenDesk to enhance reporting capabilities. Strong written and verbal English communication skills for effective client interactions. Exceptional attention to detail, ensuring data accuracy and precise reporting. Strong problem-solving and critical thinking abilities. (ref:hirist.tech) Show more Show less

Why Ryan? Global Award-Winning Culture Flexible Work Environment Generous Paid Time Off World-Class Benefits and Compensation Rapid Growth Opportunities Company Sponsored Two-Way Transportation Exponential Career Growth We are looking for a highly organized and service-oriented Associate, People Group Shared Services COE to support our global HR operations team. The ideal candidate will have hands-on experience in HR case management systems, inbox management, onboarding and offboarding processes, I-9 compliance, and Workday data processing. This role will serve as a first point of contact for employees and managers, ensuring efficient HR support and timely resolution of HR-related inquiries across regions. As an Associate, People Group Shared Services COE, you will be supporting common people group transactions to ensure People Group, business leaders and team members are supported in a timely manner in order for Ryan to focus on business priorities. This position involves handling a variety of HR-related tasks such as resolving employee inquiries, data audits and form processing, and basic reporting and tracking while contributing to the overall efficiency of People processes. Job Description Duties and responsibilities, as they align to Ryan’s Key Results People Create a positive team experience. Respond and provide timely assistance to employee and manager People related inquiries. Support key People processes, including employee life cycle events from onboarding to offboarding. Client Monitor and manage shared HR inboxes, triaging and responding to inquiries in a timely and professional manner. Handle HR requests using ticketing systems (e.g., ServiceNow, Zendesk, Ivanti), ensuring accurate tracking, categorization, and resolution within SLA. Provide day-to-day support for global HR operations, including navigation assistance for employees and managers across multiple regions. Accurately process and maintain employee data in Workday, including hires, terminations, job changes, and organizational updates. Coordinate the end-to-end onboarding and offboarding process, ensuring compliance with checklists, stakeholder communication, and system updates. Manage the collection, verification, and storage of I-9 documents in line with legal and audit requirements. Maintain documentation and SOPs; recommend and support improvements in HR service delivery processes. Generate standard reports and respond to ad-hoc data requests as needed. Value Determine appropriate action to resolve duplicate, inaccurate or unclear information. Completes tasks assigned by leadership with a sense of urgency and confidentiality where needed. Education And Experience Bachelor’s degree in human resources, Business Administration, or a related field 0 to 3 years of experience in HR operations, HR shared services, or similar support roles; Computer literate with experience with Microsoft Office. HRMS experience (Workday preferred). Computer Skills To perform this job successfully, an individual must have intermediate skills in Microsoft® Word, Excel, Outlook, Teams Certificates and Licenses: None Qualifications Experience with HR ticketing/case management systems and managing shared inboxes. Solid knowledge of onboarding, offboarding, and employment documentation processes, including I-9 verification. Proficiency with Workday or a similar HRIS platform. Strong interpersonal and communication skills, with a customer-first mindset. Detail-oriented with a high level of accuracy and data integrity. Ability to manage multiple tasks in a fast-paced, deadline-driven environment. Preferred Qualifications Experience working in a global or multi-regional HR support role. Understanding of U.S. labor and employment compliance requirements. Work Environment Standard indoor working environment. Long periods of sitting while working at computer. Position requires regular interaction with employees at all levels of the Firm. Equal Opportunity Employer: disability/veteran Show more Show less

Job Summary We are looking for a dedicated and knowledgeable IT Support Administrator to manage and support our internal technology infrastructure, ensuring seamless operations across networks, devices, applications, and user environments. The ideal candidate will serve as the first point of contact for technical support, manage IT systems, and contribute to the maintenance, monitoring, and improvement of IT operations. Key Responsibilities End-User Support: Provide Tier 1 & Tier 2 technical support to users for hardware, software, networking, and systems issues. Respond to service requests and incidents through a ticketing system (e.g., JIRA, ServiceNow, Zendesk). Troubleshoot issues related to Windows/Mac OS, printers, mobile devices, and office equipment. Set up and configure laptops, desktops, VoIP phones, and other peripherals. Assist in onboarding/offboarding users including account setup, hardware provisioning, and access permissions. System & Network Administration Monitor and maintain local area networks (LAN), wide area networks (WAN), Wi-Fi, and VPN connectivity. Administer Active Directory, Group Policies, DNS, DHCP, and other Windows Server services. Manage Office 365 / Microsoft 365, Google Workspace, or other productivity platforms. Perform regular patch management, software updates, and antivirus deployments. Asset And Inventory Management Maintain and update IT asset inventory for hardware and software licenses. Coordinate with vendors for equipment procurement, warranty claims, and service requests. Security & Compliance Ensure data security best practices, including user permission audits, endpoint protection, and secure backups. Enforce IT policies for passwords, access control, device usage, and acceptable use. Participate in audits and compliance checks (ISO, SOC, HIPAA, etc., if applicable). Documentation & Process Improvement Create and maintain user guides, knowledge base articles, and standard operating procedures (SOPs). Identify and propose improvements to support processes and IT infrastructure. Required Qualifications Bachelors degree in Information Technology, Computer Science, or related field (or equivalent work experience). 5+ years of experience in IT support or system administration. Proficiency with Windows and Mac operating systems, Microsoft 365, and standard desktop applications. Experience with Active Directory, DNS, DHCP, Group Policies, and remote support tools. Knowledge of networking fundamentals (TCP/IP, DHCP, VPN, firewalls). Strong troubleshooting skills and ability to diagnose both hardware and software issues. Preferred Qualifications Certifications such as CompTIA A+, Network+, Microsoft Certified (MCP, MCSA), ITIL, or Cisco CCNA. Experience with ticketing systems (JIRA, ServiceNow) and remote management tools (TeamViewer, AnyDesk). Exposure to cloud-based environments (Azure AD, AWS, Google Workspace). Familiarity with mobile device management (MDM) tools such as Intune or JAMF. Understanding of cybersecurity principles and endpoint protection solutions. Soft Skills Strong communication and interpersonal skills. Excellent time management and ability to handle multiple priorities. Customer-focused attitude with a sense of urgency. Team player with a proactive and analytical mindset. (ref:hirist.tech) Show more Show less

Software Support Engineer Location : Gurgaon/Gurugram Employment Type : Full-Time Experience : 3-7 We360.ai : We360.ai Is a Powerful Workforce Analytics And Productivity Monitoring Platform That Helps Organizations Optimize Team Performance Through Insightful Dashboards, Real-time Data, And Intuitive Tools. Our Mission Is To Create a Transparent, Productive, And People-first Digital Overview We are seeking a dedicated and customer-focused Software Support Engineer to be the frontline of technical support for our customers. Youll work closely with users to resolve technical issues, troubleshoot bugs, and ensure seamless product usage. Your contributions will directly impact customer satisfaction and product Responsibilities : Provide technical assistance and support to customers via chat, email, and call Troubleshoot software issues related to installation, performance, functionality, and integration Investigate and escalate complex issues to development or QA teams when needed Document technical issues and resolutions clearly for internal teams and knowledge base Collaborate with Product and QA teams to communicate user feedback and identify areas for improvement Assist in onboarding and training of new customers, helping them configure and use the platform effectively Maintain strong product knowledge and stay updated on new features and : Bachelors degree in Bachelors degree in BTech ( Bachelor of Technology) 3-7 years of experience in software support, technical support, or customer success Strong understanding of Windows OS and desktop software environments Excellent troubleshooting, communication, and documentation skills Ability to manage and prioritize multiple issues in a fast-paced environment Familiarity with support tools like Freshdesk, Zendesk, Jira, etc. Nice To Have Basic knowledge of APIs, networking, or log analysis Experience supporting SaaS products or productivity tools Exposure to remote desktop software (e.g., AnyDesk, TeamViewer) Understanding of SQL or basic scripting for issue Join We360.ai? Be part of a mission-driven, innovative company making remote work smarter Work with a passionate and collaborative team Flexible work hours and supportive environment Real career growth opportunities and exposure to product development Competitive compensation and benefits (ref:hirist.tech) Show more Show less

Key Responsibilities Provide technical support for product applications throughout the product lifecycle. Troubleshoot product-related issues reported by customers and ensure timely resolution. Analyze product performance and identify areas for optimization or improvement. Collaborate with development teams to provide feedback from the field and assist in bug fixes, patches, and feature requests. Assist with product installations, configurations, and updates, ensuring smooth implementation for clients. Prepare and maintain technical documentation, including user manuals, deployment guides, and troubleshooting procedures. Document technical requirements and solutions to common issues to create knowledge bases for customers and internal teams. Develop and present product training material for internal stakeholders and customers. Act as the primary technical liaison between customers and the product development team, ensuring customer feedback is incorporated into the product roadmap. Conduct product demos and technical presentations for customers to facilitate product adoption. Assist in responding to customer inquiries regarding product features, functionality, and best practices. Perform application testing to validate new product features, enhancements, and bug fixes. Contribute to the creation and execution of test plans, ensuring product quality and stability. Ensure product releases meet both functional and non-functional requirements, including performance, security, and usability. Work closely with the product management team to propose new features and improvements based on customer needs and industry trends. Provide insights and suggestions for enhancing product functionality to improve customer satisfaction and competitive advantage. Stay up-to-date with the latest technologies and trends to ensure the product suite remains relevant and competitive. Collaborate with engineering, quality assurance, and customer support teams to ensure smooth product delivery and issue resolution. Support the sales team by providing technical expertise during pre-sales discussions and product evaluations. Assist with product roadmap discussions and contribute to strategy planning. Support the deployment and integration of applications into customer environments. Troubleshoot and resolve issues related to deployment and integration of product applications. Work on automation scripts and tools to streamline deployment processes for both internal and customer environments. Required Qualifications : Bachelors degree in Computer Science, Software Engineering, Information Technology, or a related field (or equivalent experience). Experience 2 to 6 years of experience in a technical support or application engineering role. Proven experience in troubleshooting and supporting software applications in a production environment. Experience in handling customer-facing technical support and providing solutions for complex technical problems. Exposure to product deployment and integration in customer environments. Technical Skills Solid understanding of software development processes and methodologies (Agile, Scrum, etc.). Hands-on experience with scripting languages (Python, Bash, PowerShell) for automation tasks. Familiarity with software architecture, system integration, and API management. Experience working with databases (SQL or NoSQL) and writing basic queries. Familiarity with cloud platforms (AWS, Azure, or GCP) and cloud-based applications. Proficient in using version control systems (Git). Experience with application deployment tools and CI/CD pipelines (Jenkins, Docker, Kubernetes) is a plus. Tools & Technologies Familiarity with application monitoring and logging tools (Nagios, Splunk, New Relic). Exposure to customer support tools (Zendesk, Jira Service Desk). Experience with web technologies (HTML, CSS, JavaScript) is a plus. Basic knowledge of containerization and orchestration platforms (Docker, Kubernetes). (ref:hirist.tech) Show more Show less

Ultimate.ai Software Engineering Pune, Maharashtra, India Posted on Jun 16, 2025 Apply now Job Description Note***: This is a hybrid role, combining remote and on-site work, requiring 3 days in the office, and relocation to Pune. We are looking for a seasoned software engineer to join the team that owns building Agent experience in support products. Someone who identifies as a JavaScript developer with good knowledge in frontend technologies and an interest in understanding back-end architecture for putting the holistic picture together. Ruby skills are a plus! Agent Workspace enables Zendesk Support agents to work seamlessly across Zendesk channels, all within a single ticket interface. It is a critical piece of how customers use Zendesk Support, the most important part of the overall product user experience, and fundamentally what makes our customers successful. As a team, we are a close-knit group that values inclusivity and diversity of backgrounds and opinions. We deliberately cultivate a highly collaborative and productive working style. The team has a proven history of developing highly reliable and scalable frontend and extending complex areas of the product. The features managed by our team powers some of the critical features in the support product. The work we do has a high impact on agents’ efficiency! What You Get To Do Every Day Lead the design and development of complex, scalable frontend features to modernize our largest monolithic application using React, Redux, TypeScript, and GraphQL. Collaborate closely with a diverse group of teammates including product managers, designers, backend engineers, and other stakeholders to deliver exceptional user experiences that make a real difference. Own the frontend architecture and promote best practices around component design, state management, and performance optimization. Mentor and support engineers at all levels, fostering an inclusive culture of learning, growth, and technical excellence. Conduct thoughtful code reviews and champion high standards for code quality, testing, and documentation. Identify and address frontend performance bottlenecks, accessibility considerations, and usability challenges to ensure our products are robust, inclusive, and accessible to all users. Influence product and technical roadmap decisions with a focus on sustainability, scalability, and maintainability of frontend systems. Advocate for and evangelize modern frontend development practices across the engineering organization. What You Bring To The Role 4 to 7+ years of professional experience specializing in frontend software development, ideally within SaaS or large-scale web applications. Deep expertise in JavaScript, TypeScript & GraphQL, with strong experience in React and its ecosystem (Redux, React Router, hooks, etc.). With a strong understanding of frontend architecture, component-driven development, and state management patterns. Experience with frontend performance tuning, accessibility standards (WCAG). Passion for writing clean, maintainable, and well-tested code, including unit, integration, and end-to-end tests. Proven ability to lead technical discussions, make architectural decisions, and mentor engineers with empathy and clarity. Comfortable working in Agile teams that value collaboration, open communication, and continuous feedback. Excellent verbal and written communication skills, able to explain complex technical concepts in an approachable way. Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request. Apply now See more open positions at Ultimate.ai Show more Show less

Ultimate.ai Software Engineering Pune, Maharashtra, India Posted on Jun 16, 2025 Apply now Job Description Note***: This is a hybrid role, combining remote and on-site work, requiring 3 days in the office, and relocation to Pune. We are looking for a seasoned software engineer to join the team that owns building Agent experience in support products. Someone who identifies as a JavaScript developer with good knowledge in frontend technologies and an interest in understanding back-end architecture for putting the holistic picture together. Ruby skills are a plus! Agent Workspace enables Zendesk Support agents to work seamlessly across Zendesk channels, all within a single ticket interface. It is a critical piece of how customers use Zendesk Support, the most important part of the overall product user experience, and fundamentally what makes our customers successful. As a team, we are a close-knit group that values inclusivity and diversity of backgrounds and opinions. We deliberately cultivate a highly collaborative and productive working style. The team has a proven history of developing highly reliable and scalable frontend and extending complex areas of the product. The features managed by our team powers some of the critical features in the support product. The work we do has a high impact on agents’ efficiency! What You Get To Do Every Day Drive the modernization and evolution of our largest monolithic application by building rich, scalable, and performant frontend features using React, Redux, TypeScript, and GraphQL. Collaborate closely with product managers, designers, and backend engineers to deliver seamless user experiences that solve real customer problems. Write clean, maintainable, and well-tested code to implement new features and enhance existing ones within our frontend stack. Participate actively in code reviews, pair programming, and design discussions to uphold high-quality engineering standards. Identify and resolve frontend performance bottlenecks, ensuring fast, responsive, and accessible user interfaces. Evangelize best practices in frontend development, including state management, component architecture, and testing strategies. What You Bring To The Role 2 to 4+ years of professional experience focused on frontend development, ideally in SaaS or complex web application environments. Strong expertise in JavaScript and TypeScript, with deep knowledge of React and its ecosystem (Redux, React Router, hooks, etc.). Experience working with GraphQL APIs and integrating them effectively into frontend applications. Familiarity with modern frontend tooling and build systems (Webpack, Babel, ESLint, etc.). Solid understanding of responsive design, cross-browser compatibility, and accessibility standards. Passion for writing clear, maintainable code and producing thorough automated tests (unit, integration, end-to-end). Excellent communication skills, able to articulate technical concepts clearly to both technical and non-technical stakeholders. Bonus: Experience with Ember.js, cloud platforms (AWS, GCP), or containerization technologies is a plus but not required. Bonus: Contributions to open source frontend projects or active participation in frontend communities. Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request. Apply now See more open positions at Ultimate.ai Show more Show less

At Branch, we’re transforming how brands and users interact across digital platforms. Our mobile marketing and deep linking solutions are trusted to deliver seamless experiences that increase ROI, decrease wasted spend, and eliminate siloed attribution. Our Branch team consists of smart, humble, and collaborative people who value ownership over all. Everything we do is centered around creating a great product, team, and company that lives and breathes our motto: Build Together, Grow Together, Win Together. As an Associate Program Manager at Branch you will play a key role in executing and optimizing strategic programs that add value to the Customer Experience (CX). You will work cross-functionally to deliver scalable processes and enablement for internal teams while supporting go-to-market readiness and CX-driven initiatives. As a Associate Program Manager, You'll Get To Support CX Programs & Initiatives: Assist in the planning, execution, and tracking of internal and customer focused programs. Coordinate with cross-functional stakeholders to ensure smooth implementation and provide regular status updates. Operationalize Product & CX Launches: Partner with Product and CX teams to support go-to-market readiness, internal enablement, and customer-facing communications. Help drive adoption and scalability through well-executed launch plans. Project Management Support: Build and maintain project plans and trackers, organize meetings, capture action items, and support on-time delivery of key initiatives. Feedback Collection & Analysis: Gather and organize feedback from internal teams and customers. Identify themes to inform improvements across CX programs, communications, and processes. Enablement & Resource Development: Contribute to the creation of training materials, internal documentation, and readiness content that empower teams to better support customers. You'll Be a Good Fit If You Have Business, Marketing, Data Science, or a related field. Highly organized and an effective communicator with a desire to grow into a strategic role over time. You’re analytical, organized, and excited by the idea of solving complex problems with smart programs. Intellectual curiosity and a hunger to learn. You’re a clear communicator and presenter who thrives in collaborative environments. You’re curious about customer experience, with a desire to learn how CX drives long-term growth in SaaS. Experience in a client-facing Project Management or Consulting role (e.g., Project Manager, Program Manager, etc) The ability to manage and prioritize multiple projects running on parallel timelines. Flexibility in your approach to deliver quality work in any situation. An outstanding work ethic and the ability to create value with minimal direction. Experience in the Mobile, Ad Tech, or SaaS industry. Bonus: Familiarity with tools like Google Sheets, Google Slides, Notion, Asana, Zendesk or Jira. This role will be based at our Bangalore office and follows a Hybrid schedule that will be aligned with our Return to Office guidelines. The salary range provided represents base compensation and does not include potential equity, which is available for qualifying positions. At Branch, we are committed to the well-being of our team by offering a comprehensive benefits package. From health and wellness programs to paid time off and retirement planning options, we provide a range of benefits for qualified employees. For detailed information on the benefits specific to your position, please consult with your recruiter. Branch is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. If you think you'd be a good fit for this role, we'd love for you to apply! At Branch, we strive to create an inclusive culture that encourages people from all walks of life to bring their unique, diverse perspectives to work. We aim every day to build an environment that empowers us all to do the best work of our careers, and we can't wait to show you what we have to offer! A Little Bit About Us Branch is the leading provider of engagement and performance mobile SaaS solutions for growth-focused teams, trusted to maximize the value of their evolving digital strategies. The Branch platform provides a seamless experience across paid and organic, on all channels and platforms, online and offline, to eliminate friction and drive valuable action at the moments of highest intent. With Branch, businesses gain accurate mobile measurement and insights into user interactions, enabling them to drive conversions, engagement, and more intelligent marketing spend. Branch is an award-winning employer headquartered in Mountain View, CA. World-class brands like Instacart, Western Union, NBCUniversal, Zocdoc and Sephora acquire users, retain customers and drive more conversions with Branch. Candidate Privacy Information For more information on the data that Branch will collect through your application, and how we use, share, delete, and retain that information as part of our recruitment and employment efforts, please see our HR Privacy Policy. Show more Show less