2821 Zendesk Jobs - Page 38

Job Description About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United...

Are you a customer-focused professional with excellent communication skills? We’re looking for a Customer Support Representative to join our team and provide exceptional service to our clients. If you’re passionate about helping others and solving problems, we want to hear from you! What You’ll Do Respond to customer inquiries via email, chat, and phone. Provide fast and effective solutions to resolve customer issues. Maintain detailed records of customer interactions in our CRM system. Collaborate with internal teams to ensure a seamless customer experience. Identify opportunities to improve processes and enhance customer satisfaction. What We’re Looking For Proven experience in customer se...

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every mon...

Location: Remote (India-based, Eastern Timezone) Employment Type: Full-time Department: Customer Success/Support Company Overview We are seeking a dynamic and customer-focused Remote Customer Service Engagement Agent to join our growing team. This role offers the opportunity to work with a global customer base while maintaining work-life balance through remote work flexibility. Position Summary The Remote Customer Service Engagement Agent will serve as the primary point of contact for our customers, delivering exceptional support through multiple channels including phone, email, chat, video calls, and virtual webinars. This role requires a proactive individual who can build strong customer r...

Job Description The Zendesk Core Services Packaging and Consumption team is looking for a Senior Software Engineer with a strong command of Ruby and past experience developing on the Rails framework to join them on their journey to make the Zendesk purchasing and usage reporting experience, one of the business' most crucial and fundamental aspects, more consistent and intuitive. Your responsibilities will include: Collaborating with product management, and engineers to design beautifully simple solutions to complicated problems. You will be relied on from concept through development, QA, staging, and production deployment. Ensuring delivery on commitments. It is your responsibility to ensure...

Summary The Operations Analyst, Global Service Center will play a pivotal role in driving operational excellence, delivering top-notch customer service, and ensuring smooth, efficient global processes for our clients. You will collaborate with cross-functional teams to provide strategic insights, resolve complex issues, and enhance the overall client experience. The role requires a balance of analytical skills and customer-focused thinking, contributing to Deel’s mission of making global employment effortless. Responsibilities Help our mid sized customers quickly onboard to the Deel platform, serving as their primary point of contact and support during the set up phase Be an expert user of t...

Why Clipboard Exists: We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects workplaces and professionals, allowing professionals to book on-demand shifts and workplaces to access on-demand talent. About Clipboard: Clipboard is a fast-growing Series C marketplace. We are a leader in our Long Term Care vertical and are expanding into several others (Dental Offices, Schools, etc). We are a YC Top Company with a global, remote team of 700+ people. We have been profitable since 2022, and fi...

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology serv...

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology serv...

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology serv...

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology serv...

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology serv...

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity We are looking for a Marketing Automation Expert who will be responsible for performing activities related to Brand Marketing and Communications. This individual will support projects involving tactical execution of campaigns end to end, process improvements, and educating users on campaign best practices. Must have experience with supporting email marketing campaigns and using various digital marketing tools with a strong interest in data manageme...

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity We are looking for a Marketing Automation Expert who will be responsible for performing activities related to Brand Marketing and Communications. This individual will support projects involving tactical execution of campaigns end to end, process improvements, and educating users on campaign best practices. Must have experience with supporting email marketing campaigns and using various digital marketing tools with a strong interest in data manageme...

We're Hiring: Bilingual Customer Service Specialist (French & English) Do you love helping people and speak both French and English fluently? Come join our team at TalentPop App as a Bilingual Customer Service Specialist! You'll be the friendly, helpful person our customers turn to for support, making a real difference with every call and chat. Why You'll Love This Role You’ll be the friendly voice and helpful support that our customers rely on. Your combination of verbal and written communication skills will help resolve customer issues quickly, leaving a lasting positive impact. What You'll Do Assist Customers: Provide exceptional support via inbound calls, chat, and email. Solve Problems:...

Are you fluent in French and English ? Do you enjoy helping people and finding solutions? Join our remote team and make a real impact by providing friendly, helpful support from the comfort of your home. What You’ll Do As a Customer Support Representative , you’ll be assisting French-speaking customers via calls, chat, and email . You’ll answer questions, solve problems, and make sure each customer leaves the conversation feeling heard and helped. Your Main Tasks Provide support in French and English through voice and chat Help troubleshoot customer issues quickly and kindly Personalize each interaction to make customers feel valued Collaborate with your teammates for smooth, consistent serv...

This position is posted by Jobgether on behalf of Xogene. We are currently looking for a Product Support Analyst in India. This role offers an opportunity to work with advanced AI-powered software solutions in a fast-paced and professional environment. The Product Support Analyst will handle tier 2 technical issues, monitor support ticket queues, and collaborate with product and development teams to ensure timely resolution of customer and internal software challenges. You will maintain documentation, support knowledgebase updates, and provide accurate reporting on ticket trends and resolutions. This position requires strong analytical skills, attention to detail, and the ability to multitas...

Information Technology Service Desk Team Lead/Technical Services Support Team Lead - India TMS Global are a wholly owned subsidiary of DS Smith, an International Paper company who are a listed multi-national packaging and display manufacturing business who are a leading global provider of corrugated packaging solutions. TMS Global is an outsourced provider of end-to-end Retail Marketing/POS and Packaging services and solutions Globally. We partner with our customers managing all retail POS categories as well and innovative and sustainable Packaging Solutions and Supply chain management globally as their single outsourced partner. We are active in 97 markets globally and we are made up of jus...

🔸 About Company Intellipaat is a leading online training and certification provider, offering comprehensive courses in various domains, including Data Science, Cloud Computing, AI, and more. We are committed to providing high-quality educational content and empowering learners worldwide to achieve their career objectives. We have more than 10 million learners from 150+ countries learning on our platform. We collaborate with the world's top universities, such as MIT and IITs, to create courses that enhance employability for working professionals and fresh graduates. 🏆Recognized by Economic Times as the most preferred edtech company, Intellipaat has experienced 10X growth in the past year. Joi...

Location : Pune Experience : 4–5 Years Shift : Night Shift (US/Global Support Coverage) Job Type : Full-time About the Role: We are seeking a technically skilled and customer-focused Technical Support Engineer to join our team. This role involves monitoring systems, resolving incidents, and supporting end users and internal teams during off-hours. Key Responsibilities: Provide Tier 1/2 technical support during night shifts Investigate issues using Kibana or similar logging tools to analyze application logs and trace errors. Write and execute SQL queries to support data troubleshooting and reporting. Monitor infrastructure and applications; respond to system alerts and anomalies. Document inc...

ZeroFox seeks an enthusiastic Data Analyst to join our growing Business Intelligence team. You will be responsible for analytics needs and quality assurance across the organization, working with teams and leadership to define and shape self-service analytics and a data driven organization. You'll also help drive a robust quality assurance and data accuracy practice, as well as grow the relationship between the Analytics team and the rest of the organization, empowering team members to reach out and request analytical support as they need it. If you are a self starter, excited about building a data driven culture, and motivated by making an impact, then you may be a good fit for this role. Yo...

We're Hiring: Sales and Support Virtual Assistant (VA) Remote | Full-Time | E-commerce Support At TalentPop App , we partner with fast-growing e-commerce brands to deliver exceptional sales and customer support that drives conversions and builds loyalty. We are currently looking for a Sales and Support Virtual Assistant (VA) to join our remote team. If you have a background in sales or customer service and are highly organized, tech-savvy, and motivated to help customers find the right solutions — this role may be a perfect fit. Key Responsibilities Provide real-time support to customers via live chat, email, SMS, and phone Recommend products, assist in purchase decisions, and identify upsel...

We're Hiring: Sales and Support Virtual Assistant (VA) Remote | Full-Time | E-commerce Support At TalentPop App , we partner with fast-growing e-commerce brands to deliver exceptional sales and customer support that drives conversions and builds loyalty. We are currently looking for a Sales and Support Virtual Assistant (VA) to join our remote team. If you have a background in sales or customer service and are highly organized, tech-savvy, and motivated to help customers find the right solutions — this role may be a perfect fit. Key Responsibilities Provide real-time support to customers via live chat, email, SMS, and phone Recommend products, assist in purchase decisions, and identify upsel...

We're Hiring: Sales and Support Virtual Assistant (VA) Remote | Full-Time | E-commerce Support At TalentPop App , we partner with fast-growing e-commerce brands to deliver exceptional sales and customer support that drives conversions and builds loyalty. We are currently looking for a Sales and Support Virtual Assistant (VA) to join our remote team. If you have a background in sales or customer service and are highly organized, tech-savvy, and motivated to help customers find the right solutions — this role may be a perfect fit. Key Responsibilities Provide real-time support to customers via live chat, email, SMS, and phone Recommend products, assist in purchase decisions, and identify upsel...

HCLTech Walkin drive -International Voice Process (Experienced) 13th August 2025 Experience: (1- 4 Years) Shift: UK Shift Mode of interview: Walkin Date: 13th August 2025 Timing: 10:30 AM to 2:00 PM Contact HR: Dharani Work Location - Navallur. Interview Location: ETA 3 - HCLTech Navalur - Block 3, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur, Chennai, Tamil Nadu, 600130 Job Summary: We are seeking enthusiastic and articulate professionals to join our on-site Client Support Services Team in Navalur, Chennai. This role involves providing voice-based support to UK-based clients, ensuring timely and effective resolution of service-related queries. The ideal candidate will have 1-3 years o...