4268 Zendesk Jobs - Page 41

Customer Experience Specialist (E-commerce & Support Platforms) - Remote About TalentPop At TalentPop, we believe that great customer service isn't just about solving problems—it's about building relationships. We're a remote team dedicated to helping e-commerce brands thrive by providing an exceptional customer experience. We're looking for a friendly, proactive, and tech-savvy individual to join us and help make every customer interaction a positive one. What You'll Do You'll Be On The Front Lines, Helping Customers And Ensuring They Have a Seamless Experience. Using Various Support And E-commerce Platforms, You'll Manage Customer Inquiries And Provide Timely, Accurate Solutions. Your Day-...

Scope Of Responsibilities & Position Expectations This requisition is for a Customer Care Executive in Bengaluru (Bangalore), India. We are seeking a dedicated and customer-focused individual to join our support team. As a Customer Care Executive, you will be the first point of contact for customers, providing timely, empathetic, and solutions-oriented assistance via phone, email, and chat. You’ll play a critical role in maintaining customer satisfaction and supporting ongoing process improvement. Your primary goal is to help customers achieve their desired outcomes, while also identifying opportunities to improve the customer experience and increase customer loyalty. Some of the key respons...

We're Hiring: Sales and Support Virtual Assistant (VA) Remote | Full-Time | E-commerce Support At TalentPop App , we partner with fast-growing e-commerce brands to deliver exceptional sales and customer support that drives conversions and builds loyalty. We are currently looking for a Sales and Support Virtual Assistant (VA) to join our remote team. If you have a background in sales or customer service and are highly organized, tech-savvy, and motivated to help customers find the right solutions — this role may be a perfect fit. Key Responsibilities Provide real-time support to customers via live chat, email, SMS, and phone Recommend products, assist in purchase decisions, and identify upsel...

Who We Are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as Twilio’...

Customer Experience Specialist (E-commerce & Support Platforms) - Remote About TalentPop At TalentPop, we believe that great customer service isn't just about solving problems—it's about building relationships. We're a remote team dedicated to helping e-commerce brands thrive by providing an exceptional customer experience. We're looking for a friendly, proactive, and tech-savvy individual to join us and help make every customer interaction a positive one. What You'll Do You'll Be On The Front Lines, Helping Customers And Ensuring They Have a Seamless Experience. Using Various Support And E-commerce Platforms, You'll Manage Customer Inquiries And Provide Timely, Accurate Solutions. Your Day-...

Customer Experience Specialist (E-commerce & Support Platforms) - Remote About TalentPop At TalentPop, we believe that great customer service isn't just about solving problems—it's about building relationships. We're a remote team dedicated to helping e-commerce brands thrive by providing an exceptional customer experience. We're looking for a friendly, proactive, and tech-savvy individual to join us and help make every customer interaction a positive one. What You'll Do You'll Be On The Front Lines, Helping Customers And Ensuring They Have a Seamless Experience. Using Various Support And E-commerce Platforms, You'll Manage Customer Inquiries And Provide Timely, Accurate Solutions. Your Day-...

Customer Experience Specialist (E-commerce & Support Platforms) - Remote About TalentPop At TalentPop, we believe that great customer service isn't just about solving problems—it's about building relationships. We're a remote team dedicated to helping e-commerce brands thrive by providing an exceptional customer experience. We're looking for a friendly, proactive, and tech-savvy individual to join us and help make every customer interaction a positive one. What You'll Do You'll Be On The Front Lines, Helping Customers And Ensuring They Have a Seamless Experience. Using Various Support And E-commerce Platforms, You'll Manage Customer Inquiries And Provide Timely, Accurate Solutions. Your Day-...

We're Hiring: Sales and Support Virtual Assistant (VA) Remote | Full-Time | E-commerce Support At TalentPop App , we partner with fast-growing e-commerce brands to deliver exceptional sales and customer support that drives conversions and builds loyalty. We are currently looking for a Sales and Support Virtual Assistant (VA) to join our remote team. If you have a background in sales or customer service and are highly organized, tech-savvy, and motivated to help customers find the right solutions — this role may be a perfect fit. Key Responsibilities Provide real-time support to customers via live chat, email, SMS, and phone Recommend products, assist in purchase decisions, and identify upsel...

About the Job Were looking for a Senior Technical Associate for ensuring quality service is provided with every interaction. This role involves learning and maintaining the knowledge of our partners brand, philosophy, products, promotions and processes. This position will also promote professional and personal development through performance evaluations, training and career pathing plans. As Senior Technical Associate, You Will Identify product issues and improvement opportunities Analyze data to understand emerging trends to either suggest improvements (or) escalate this to the product team Coordinate end to end incidents by identifying and reporting to appropriate teams to reduce the impac...

Fully Remote Salary: $16,000-$21,000 Annually (₹14,19,514 – ₹18,63,113 INR) We’re looking for a skilled IT Support Specialist to provide technical assistance and support for computer systems, hardware, and software. The ideal candidate will be the first point of contact for our employees and customers who experience technical issues, ensuring quick and effective resolution to keep operations running smoothly. Key Responsibilities Provide first-level technical support via chat, email, or phone for hardware, software, and network issues. Diagnose and troubleshoot system, network, and application problems. Set up, configure, and maintain workstations, printers, and mobile devices. Manage user a...

So, what’s the role all about? We are seeking a Technical Support Engineer with a strong understanding of cloud applications and exceptional troubleshooting skills. The ideal candidate will have experience working with Application Support, Inspect network activity via browsers, and understanding of digital CRM/telephony platforms, along with DB function. You will be responsible for diagnosing and resolving technical issues, contributing to the knowledge base, and ensuring seamless customer experiences across multiple systems. The Technical Support Engineer role is to deliver technical support to end users about how to use and administer the Playvox NICE Quality/Performance Management and WFM...

Description Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s only one: Zones – First Choice for IT.TM Zones is a global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from ke...

K21 Academy is currently hiring for a Customer Success Associate (CSA) to join our dynamic WFH team. If you're a highly motivated individual with a passion for ensuring customer success, we encourage you to apply for this rewarding position. Position: Customer Success Associate Graduation: Please only submit your application if you have graduated after the year 2019 Location: Remote Salary: As per market standards Shift: 2 PM- 11 PM IST Key Responsibilities: 1. Learner Engagement:- Reach out to learners to guide them through the program, ensuring they are on track to meet their goals.- Address queries and provide timely resolutions through proactive communication. 2. Support & Follow-ups:- H...

In-Person, Onsite Position Only | No Remote Work | Shift Options: 8:30 AM – 5:30 PM EST (US) OR 6:00 PM – 3:30 AM IST (India) IT Sales Lead -- Staffing & Consulting | ByteNex Location: Gurugram, Haryana Employment Type: Full-Time, Onsite Industry : IT Services, Consulting & Staffing Compensation : Competitive base + performance-based commissions About ByteNex ByteNex is a leading staffing and consulting firm, committed to being the ultimate partner for businesses seeking external expertise. We empower organisations to achieve scalable growth by providing end-to-end Talent Solutions, Technology Consulting, Operational Support, and Project Delivery services. Our deep expertise spans innovative...

Shopify Store Assistant: Help Fast-Growing Brands Streamline Their E-commerce Operations Are you an experienced online professional with a knack for e-commerce and a keen eye for detail? TalentPop App is looking for a talented and highly organized Shopify Store Assistant to join our 100% remote team. We empower fast-growing brands by providing world-class administrative and operational support. This role is a fantastic opportunity for someone who thrives in a remote environment and wants to make a real impact by helping businesses scale smarter. What You'll Be Doing Responsibilities This isn't just a data entry job—you'll be the backbone of our clients' Shopify operations. Your key responsib...

Job Title: Customer Support Executive Location: Hyderabad (Work from Office) About ZoTok.ai: At ZoTok, we’re building intelligent, scalable solutions that empower businesses to operate smarter. As a growing SaaS company, we value people who are self-driven, empathetic, and customer obsessed. Our team thrives on innovation, collaboration, and a strong sense of ownership. Job Overview: We are looking for a dynamic and customer-focused Customer Product Support Executive to join our team in Hyderabad. In this role, you’ll be the first line of support for our customers, helping them troubleshoot, understand, and navigate our SaaS platform efficiently. You will work closely with our Product, Tech,...

Job Description Job Title: Tax Specialist Location: Pune Overview Zendesk is seeking a Tax Specialist for India direct and indirect tax reporting and compliance. The role is primarily focused on the preparation of India tax reporting and supporting in tax audits and litigations. The role reports to the APAC Senior Tax Manager based in Singapore. Job Description (includes, But Not Limited To) Prepare quarterly advance tax computations and ensure timely payment of taxes. Review annual income tax computations for India GAAP statutory filing. Prepare monthly TDS computations and reconciliations. Prepare monthly and quarterly GST computations and reconciliations. Provide support with statutory au...

Key Responsibilities Respond to customer queries Provide styling advice, product recommendations Order & Account Support System & Process Handling CRM tools Proactive Communication Excellent communication skills in English Only Female candidates Flexi working Work from home

Job Description: Customer Support Executive Location: Mohali, Punjab Customer Support Executive ensure the satisfaction and loyalty of customers in multiple industries, including e-commerce, telecommunications and service sectors. They are responsibilies for providing assistance, resolving issues and addressing customers inquiries to ensure a seamless and satisfying customer experience. This profile needs to have excellent communication skills. Job Responsibilities: Manage high volumes of customer interactions across multiple communication channels while maintaining professionalism. Adapt communication style to effectively interact with customers from diverse cultural backgrounds and regions...

We are looking for a proactive and detail-oriented Customer Support Executive (MALE) for a non-voice process. The role involves resolving customer issues through ticketing systems and live chat, ensuring timely, professional, and accurate responses to maintain high levels of customer satisfaction. Key Responsibilities: Respond promptly and professionally to customer queries via live chat and email. Handle support tickets by identifying issues, providing solutions, and ensuring timely resolution. Document all customer interactions and issue resolutions in the system accurately. Escalate complex issues to relevant departments while maintaining ownership of the ticket. Monitor open tickets to e...

About PincodeKart: PincodeKart is building India’s most trusted pincode-based e-commerce network, connecting customers directly with verified sellers. We’re redefining doorstep delivery with our open-box service and creating employment opportunities across the country. Join us in shaping the next chapter of digital commerce in India. Role Overview: We’re looking for a Quality & Training Specialist (Customer Service) who will play a key role in improving our customer experience. You’ll be responsible for training the support team, ensuring communication quality, and building processes that make every interaction meaningful and consistent. Key Responsibilities: Conduct onboarding and refresher...

( ATLEAST 1 YEAR INTERNATIONAL CHAT EXPERIENCE MENDATORY) Role & responsibilities Resolve International customer queries Over Chat. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid and complete information by using the right methods/tools. Meet personal/customer service team sales targets and Chat handling quotas. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Follow communication procedures, guidelines and policies. Preferred candidate profile Proven customer support...

Shopify Store Assistant: Help Fast-Growing Brands Streamline Their E-commerce Operations Are you an experienced online professional with a knack for e-commerce and a keen eye for detail? TalentPop App is looking for a talented and highly organized Shopify Store Assistant to join our 100% remote team. We empower fast-growing brands by providing world-class administrative and operational support. This role is a fantastic opportunity for someone who thrives in a remote environment and wants to make a real impact by helping businesses scale smarter. What You'll Be Doing Responsibilities This isn't just a data entry job—you'll be the backbone of our clients' Shopify operations. Your key responsib...

Job Summary: We are looking for a proactive and technically sound Application Support Engineer who can manage both L1 and L2 support activities for our CLM software. This role will involve interacting with end users, resolving technical and functional issues, providing training, performing configurations, and ensuring timely ticket resolution. The candidate must be comfortable working in a flexible shift to align with the client’s business hours Key Responsibilities: Level 1 Support (L1): In assigned shift, act as the first point of contact for customer support inquiries. Monitor, triage, and manage support tickets using the ticketing system. Document issues, steps to reproduce, and resoluti...

Role Overview: As the Customer Relationship Executive at Kimirica Hunter International, you will be responsible for overseeing all customer support operations, developing and implementing strategies to enhance the customer journey, and ensuring a seamless and delightful experience for every interaction. You will lead a team of customer service representatives, maintain a high level of customer satisfaction, and act as the voice of the customer within the organization. Key Responsibilities: 1. Customer Support Operations: - Manage and oversee day-to-day customer service operations across multiple channels (email, chat, social media, WhatsApp, and phone). - Develop and implement SOPs to stream...