2821 Zendesk Jobs - Page 45

Are you fluent in French and English ? Do you enjoy helping people and finding solutions? Join our remote team and make a real impact by providing friendly, helpful support from the comfort of your home. What You’ll Do As a Customer Support Representative , you’ll be assisting French-speaking customers via calls, chat, and email . You’ll answer questions, solve problems, and make sure each customer leaves the conversation feeling heard and helped. Your Main Tasks Provide support in French and English through voice and chat Help troubleshoot customer issues quickly and kindly Personalize each interaction to make customers feel valued Collaborate with your teammates for smooth, consistent serv...

As industries race to embrace AI, traditional database solutions fall short of rising demands for versatility, performance, and affordability. Couchbase is leading the way with Capella, the developer data platform for critical applications in our AI world. By uniting transactional, analytical, mobile, and AI workloads into a seamless, fully managed solution, Couchbase empowers developers and enterprises to build and scale applications with unmatched flexibility, performance, and cost-efficiency—from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission. Couchbase is ...

JOB DESCRIPTION This position is accountable for the support of RTDS infrastructure and applications. The primary responsibilities include deploying and overseeing real-time software and infrastructure on the cloud/on-prem, ensuring system maintenance to optimize performance and uptime for end-users, and upholding a secure environment. The role also involves designing and implementing new technologies to meet client requirements. As an advanced technical position, it demands expert judgment and analysis in the design, development, and implementation of technical products and systems. The incumbent will be adept at resolving highly complex technical issues, conducting advanced research, and r...

At project44, the belief in better drives everything we do. We challenge the status quo because we understand that a better supply chain isn't just a possibility - it's a necessity. It's better for our customers, better for their businesses, and better for the world. With our Decision Intelligence Platform, Movement, we are revolutionizing how global supply chains function. By converting fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, gain clear visibility, make decisive actions, and automate intelligently. Our Supply Chain AI enhances visibility, improves execution, and enables next-gen applications that propel businesses forward. He...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect, and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It sta...

You are looking for immediate joiners with 5-6 years of experience in SAAS customer support. You should possess a minimum of 5 years of total professional experience and at least 2 years of experience in enterprise B2B software support. Knowledge of the financial services industry, particularly the investment industry, would be beneficial. Additional experience in compliance management is considered a plus. Having technical support experience is desirable, along with a positive attitude and a track record of supporting SaaS software, such as working on a software helpdesk. You should be a team player and demonstrate the ability to contribute positively in an open and collaborative environmen...

As a Technical Customer Support Associate at Aperian in Bangalore, India, you will have the opportunity to combine your passion for delivering exceptional customer service with a strong technical aptitude. Aperian is a global team solution provider, offering cross-cultural training and learning content to facilitate seamless collaboration and innovation. Your role will involve supporting clients and internal teams as they engage with Aperian's suite of online learning solutions. You will be responsible for responding to customer inquiries via email, chat, and phone, troubleshooting platform-related issues, and ensuring timely resolution to maintain a high level of customer satisfaction. Addi...

As a Customer Success Manager, you will work closely with our customers to enhance their experience and drive retention, renewals, adoption, customer satisfaction, and growth. Your role is crucial in maintaining strong relationships with our hotel and hospitality partners, leveraging both your exceptional relationship management skills and technical acumen to ensure successful outcomes throughout the customer lifecycle. You will play a key role in strategizing for the accounts you manage, utilizing internal resources effectively to achieve desired results and acting as the main point of contact for all matters related to Cendyn within your assigned customer portfolio. Your responsibilities w...

As a Partner Support Associate at Ansira, you play a crucial role in providing support to Local Partners utilizing the SproutLoud platform. Your primary responsibility is to deliver exceptional service to users, addressing technical platform support, marketing support, and guiding them on effectively utilizing the SproutLoud platform to achieve their local marketing objectives. Serving as front-line support, you are accountable for ensuring that Partners receive top-notch service from our team. Your daily tasks will involve engaging with Partners to assist them in navigating the SproutLoud application. It is essential to acquire comprehensive knowledge and continually update yourself on Spro...

About Highspot Highspot is a software product development company and a recognized global leader in the sales enablement category, leveraging cutting-edge AI and GenAI technologies at the core of its robust Software-as-a-Service (SaaS) platform. Highspot is revolutionizing how millions of individuals work worldwide. Through its AI-powered platform, Highspot drives enterprise transformation to empower sales teams through intelligent content management, training, contextual guidance, customer engagement, meeting intelligence, and actionable analytics. The Highspot platform delivers advanced features tailored to business needs, in a modern design that sales and marketing executives appreciate a...

Organizations everywhere struggle under the crushing costs and complexities of solutions that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. Theres another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our peopl...

Job description Customer Care Representative – GamePoint Gamepoint is an award-winning sports company operating a chain of world class multi-sport centres with sports such as Badminton, Squash, Table Tennis, Basketball, Football, Swimming and Pickleball. Gamepoint offers services such as coaching programs, membership, book n play and conduction of sports events to individuals and institutional customers. Successful serial entrepreneurs including IIM alumnus have setup Gamepoint with the vision to be the most trusted and preferred sports destination in India. More details are available at www.gamepointindia.com At Gamepoint, we believe that sports has the power to transform individuals and co...

Job Summary: We are seeking a dedicated and empathetic Customer Care Executive to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, and ensuring a high level of customer satisfaction through excellent service. Key Responsibilities: Respond to customer queries via phone, email, chat, or social media in a timely and professional manner. Resolve product or service issues by clarifying the customer’s complaint, determining the cause, and offering appropriate solutions. Maintain detailed records of customer interactions, transactions, comments, and complaints. Follow up with customers to ensure their issues are resolved to their satisfac...

Want to join our Trimble Cloud Core Platform Support's DevOps Level 3 organization to support Trimble’s mission to transform the way the world works? What You Will Do Respond to customer inquiries via email, casework, and chats. Identify, troubleshoot, document, follow up and resolve internal customer inquiries in a timely manner. Advanced troubleshooting of supported services. Coordination with the Trimble Cloud Core Platform L1-L4 colleagues from around the world in a customer support 24/7 follow-the-sun model. Incident response management and escalation to Service teams (SRE & Software Engineering) when needed for reaching resolution. All while providing timely and accurate information to...

At myKaarma, we’re not just leading the way in fixed ops solutions for the automotive industry—we’re redefining what’s possible for dealership service centers. Headquartered in Long Beach, California, and powered by a global team, our industry-leading SaaS platform combines communication, scheduling, and payment tools in one seamless solution that keeps dealerships and vehicle owners connected. With myKaarma, every service interaction flows effortlessly, bringing good karma to customers and service teams. Rooted in the principles of the Toyota Production System, we operate with precision, efficiency, and a relentless focus on continuous improvement to deliver a better experience for all. We’...

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? The Sales Enablement Specialist and Global Partner Operations Specialist roles are pivotal in driving operational excellence and sales readiness across NICE Actimize’s global teams and partner ecosystem.The Sales Enablement Specialist focuses on managing enablement programs, onboarding, and content platforms to ensure the sales team is equipped with the knowledge and tools t...

We are looking for: Exciting times lie ahead! At Collegedunia, one of the leading educational portals, we are currently looking for a talented individual to join our innovative and passionate team. Responsibilities and Duties: ● Respond to customer queries via email using the Zoho Desk platform. ● Understand complaints clearly and ask relevant follow-up questions. ● Gather necessary proofs like screenshots or error messages from users. ● Coordinate with internal teams for technical clarification or issue escalation. ● Troubleshoot issues with a problem-solving approach. ● Ensure timely and satisfactory resolution of customer problems. ● Maintain professional and clear communication at all ti...

At myKaarma, we’re not just leading the way in fixed ops solutions for the automotive industry—we’re redefining what’s possible for dealership service centers. Headquartered in Long Beach, California, and powered by a global team, our industry-leading SaaS platform combines communication, scheduling, and payment tools in one seamless solution that keeps dealerships and vehicle owners connected. With myKaarma, every service interaction flows effortlessly, bringing good karma to customers and service teams. Rooted in the principles of the Toyota Production System, we operate with precision, efficiency, and a relentless focus on continuous improvement to deliver a better experience for all. We’...

K21 Academy is currently hiring for a Customer Success Associate (CSA) to join our dynamic WFH team. If you're a highly motivated individual with a passion for ensuring customer success, we encourage you to apply for this rewarding position. Position: Customer Success Associate Graduation: Please only submit your application if you have graduated after the year 2019 Location: Remote Salary: As per market standards Shift: 2 PM- 11 PM IST Key Responsibilities: 1. Learner Engagement:- Reach out to learners to guide them through the program, ensuring they are on track to meet their goals.- Address queries and provide timely resolutions through proactive communication. 2. Support & Follow-ups:- H...

Position: Workato Developer Job Type: Contract (Remote, India) Experience: 5 - 8 years Joining: Immediate Duration: 6 months Role Description This is a full-time remote role for a Workato Developer at Pragma Technology Consulting Services Pvt. Ltd. The Workato Developer will be responsible for developing and implementing Workato integrations, automations, and workflows to optimize business processes. The role also involves collaborating with cross-functional teams to design and deploy custom solutions tailored to clients’ specific requirements. Qualifications Design and build Workato recipes for integrations between systems like Salesforce, NetSuite, Snowflake, Jira, Zendesk, and internal ap...

Responsive is the global leader in strategic response management software, dedicated to transforming how organizations exchange critical information. The AI-powered Responsive Platform enables companies worldwide to accelerate growth, mitigate risk, and enhance employee experiences. With nearly 2,000 customers leveraging Responsive for various responses such as RFPs, RFIs, DDQs, ESGs, security questionnaires, and more, the company is headquartered in Portland, OR, with additional offices in Kansas City, MO, and Coimbatore, India. As the Director of Customer Support at Responsive, you will play a pivotal role in defining and executing the global support strategy. Your responsibilities include...

As an IoT (Sr Engineer/Assistant Manager - Technical Support) at Aeris, you will be responsible for troubleshooting technical issues directly with customers of various technical skill levels. Your role will involve diagnosing and repairing faults, engaging with customers to swiftly identify the root of their problems, and guiding customers through a series of actions to resolve issues. In addition, you will provide support through procedural documentation, manage multiple cases simultaneously, and demonstrate a passion for continuous learning by staying updated on new technology and techniques. It will be crucial to manage your workload effectively by accurately estimating timelines and meet...

As an Account Manager in our Customer Success team at our AdTech company based in India, your primary responsibility will be to ensure ongoing customer success, product adoption, and realization of the benefits of our creative platform. You will serve as the main point of contact for our clients, understanding their core business needs, and delivering solutions through consistent and timely communication. Each client is assigned a dedicated Account Manager to guide them throughout their journey, bridging the gap between the client and our internal organization. In this consultative role, you will collaborate with team members from Sales, Creative Services, and Products to influence and suppo...

We have an Excellent Opportunity for Male Candidates for Automobile Service Champion. About Client: Our Client is an Indian multinational ride-sharing company, It also operates in other business verticles including financial services and cloud kitchens. Role: Automobile Service Champion Roles and Responsibilities:- 1 Customer Handling Receiving customer with smile and greet him with Politeness, courteousness and professionalism Verify the service requests made by customers & Capture VOC of the customer and update in the system Conversational skill for telephonic as well as face to face discussion Customer communications about repair updates 2 Diagnosis Analyse and Diagnose the Scooter to ide...

We have an Excellent Opportunity for Male Candidates for Automobile Service Champion. About Client: Our Client is an Indian multinational ride-sharing company, It also operates in other business verticles including financial services and cloud kitchens. Role: Automobile Service Champion Roles and Responsibilities:- 1 Customer Handling Receiving customer with smile and greet him with Politeness, courteousness and professionalism Verify the service requests made by customers & Capture VOC of the customer and update in the system Conversational skill for telephonic as well as face to face discussion Customer communications about repair updates 2 Diagnosis Analyse and Diagnose the Scooter to ide...