2821 Zendesk Jobs - Page 49

Company Overview: Branding Pioneers is a leading digital marketing agency based in Gurgaon, specializing in healthcare marketing. We are seeking a skilled SEO Specialist to join our dynamic team and help elevate our clients' online presence. Position: Query Manager Job Location: Gurgaon, About Branding Pioneers: Branding Pioneers is a premier digital marketing agency specializing in healthcare marketing. Our comprehensive services include SEO, social media marketing, content marketing, and influencer collaborations, all aimed at enhancing our clients' online presence and engagement. brandingpioneers.com Role Overview The Query Manager is responsible for overseeing the end-to-end management o...

Job Description Note***: This is a hybrid role, combining remote and on-site work, requiring 3 days in our new office in Pune. Zendesk is looking for a Senior Software Engineer (Backend or Full Stack) to join our our online business team. The ideal candidate for this position is an established engineer responsible for the development of consistent, usable, reliable, and performant user experiences used by enterprise customers. What you’ll be doing: Successful candidates will use their extensive knowledge in software engineering to bring innovation, and technical acuity to their role. They are expected to lead by example, demonstrate strong problem-solving skills, communicate effectively, a...

You will be joining ZeroFox as a Technical Account Consultant (TAC) responsible for building and maintaining post-sales relationships with customers across various industries and sizes. As a TAC, your role will involve serving as a trusted technical advisor and support contact for customers, ensuring that they are aligned with ZeroFox's solutions. Your responsibilities will include updating customer platforms proactively, creating effective reporting to demonstrate solution effectiveness, providing ongoing education, and advocating for customer needs. In this role, you will collaborate with customers to define both business and technical requirements, while supporting the product and service...

DailyObjects is a design-led lifestyle and tech accessories brand for people who live intentionally. From phone cases to bags, desk mats to watchbands, we create products that elevate everyday moments - with utility, aesthetics, and innovation built into every detail. As we scale our omnichannel presence across online, offline, and partner retail, we're looking for a Head of Customer Experience to help us deliver thoughtful, consistent, and brand-aligned service at every touchpoint. About The Role This is a pivotal leadership role focused on strategy, execution, systems, and service operations. You'll be responsible for building and running our customer experience engine across eCommerce, re...

Job Description Note***: This is a hybrid role, combining remote and on-site work, requiring 3 days in our new office in Pune. Zendesk is looking for a Senior Software Engineer (Backend or Full Stack) to join our our online business team. The ideal candidate for this position is an established engineer responsible for the development of consistent, usable, reliable, and performant user experiences used by enterprise customers. What You’ll Be Doing Successful candidates will use their extensive knowledge in software engineering to bring innovation, and technical acuity to their role. They are expected to lead by example, demonstrate strong problem-solving skills, communicate effectively, and ...

About Tide At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to e...

About Us Livspace is Asia’s largest and fastest-growing home interiors and renovation platform. Leveraging its proprietary technology, the company delivers end-to-end home interior and renovation solutions, encompassing modular solutions, furniture, false ceilings, soft furnishings, décor, civil works, and more. The company serves homeowners across diverse market segments in India and Singapore. Since the company was founded in 2015, Livspace has revolutionized a highly fragmented industry by setting new benchmarks in quality, innovation, and execution. To date, the company has successfully transformed the homes of over 100,000 satisfied customers through its presence in 80+ cities and 110+ ...

This position is posted by Jobgether on behalf of Sprinto. We are currently looking for a Manager - Customer Support in India . This role offers the opportunity to lead and shape a high-performing customer support function in a dynamic, fast-scaling SaaS environment. As a key leader, you'll drive customer satisfaction, implement smart support systems, and foster a culture of ownership and accountability across a remote-first global team. If you're energized by building from scratch, optimizing processes through data and automation, and transforming customer support into a strategic advantage, this position is for you. You'll collaborate cross-functionally to drive efficiency and deliver cons...

So, what’s the role all about? The Sales Enablement Specialist and Global Partner Operations Specialist roles are pivotal in driving operational excellence and sales readiness across NICE Actimize’s global teams and partner ecosystem.The Sales Enablement Specialist focuses on managing enablement programs, onboarding, and content platforms to ensure the sales team is equipped with the knowledge and tools they need.The Global Partner Operations Specialist ensures seamless partner engagement by managing deal registrations, AWS ACE entries, and partner communications. How will you make an impact? Manage quarterly/annual enablement calendars and coordinate with cross-functional teams. Administer ...

Overseas IT Services is an offshore resource center and is on the lookout for new employees at our Hyderabad office we offer a wide range of rewarding and competitive work opportunities. You'll be a member of a talented team that develops a culture that is reflected in the communities and clients we serve in a fast-paced, digitally diverse, and inclusive environment. Our vibrant culture sets us different from our competitors, so don't hesitate to contact us. Accounts Executives get ready for the challenge. Job Summary: The Accounts Invoicing Specialist must provide high-class financial transactions, we're looking for someone who can take on challenges. We're searching for a Accounts Invoicin...

MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every mon...

At myoperator , we're revolutionizing how businesses connect with their customers through our innovative B2B SaaS solutions. We are on the lookout for a highly motivated, tech-savvy, and customer-obsessed Customer Support Executive - Tech to join our growing team. If you are passionate about solving technical challenges, building strong customer relationships, and thrive in a dynamic, fast-paced B2B SaaS environment, we want to hear from you! What You'll Do: As a Customer Support Executive - Tech, you will be the primary point of contact for our valued B2B clients, ensuring their success and satisfaction with myoperator's products. Your responsibilities will include: Become a Product Expert:...

You'll We are looking for a Technical Support Engineer who can serve as the first line of defense for diagnosing, solving, and escalating technical issues faced by our customers. Youll bridge the gap between our product and users, providing high-quality support, debugging technical problems, and ensuring a seamless user experience. You should be technically curious , customer-obsessed , and capable of solving problems across a broad tech stack. Key Responsibilities Provide timely and effective technical support via email, chat, and calls Troubleshoot issues related to APIs, integrations, performance, and access Reproduce customer issues and document bugs for escalation to engineering Write k...

Job Overview: SoftClouds LLC is hiring a Senior Solution Implementation Engineer to lead and execute end-to-end onboarding and implementation activities for global clients. This individual contributor role demands a hands-on professional with strong technical skills, client-facing experience, and a passion for problem-solving. You will directly manage multiple projects, configure our platform, and ensure clients achieve success with minimal handholding. The ideal candidate will be expected to communicate directly with clients, listen actively, handle conversations with a customer-first approach, and translate requirements into well-documented solutions. Roles & Responsibilities: · Fully own ...

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every mon...

Job description Customer Care Representative – GamePoint Gamepoint is an award-winning sports company operating a chain of world class multi-sport centres with sports such as Badminton, Squash, Table Tennis, Basketball, Football, Swimming and Pickleball. Gamepoint offers services such as coaching programs, membership, book n play and conduction of sports events to individuals and institutional customers. Successful serial entrepreneurs including IIM alumnus have setup Gamepoint with the vision to be the most trusted and preferred sports destination in India. More details are available at www.gamepointindia.com At Gamepoint, we believe that sports has the power to transform individuals and co...

Position: Technical Product Operations Specialist Type: Full-Time Location: Remote Kodejams Technologies is seeking a highly skilled Technical Product Operations Specialist to support our growing SaaS platform. This role sits at the intersection of product support, client success, and product operations. You will work closely with product, engineering, and client teams to ensure users understand and gain maximum value from our platform while contributing to product improvement and operational excellence. This is an ideal opportunity for someone who understands the technical depth of SaaS products, can communicate effectively with both technical and non-technical stakeholders, and has a passi...

Be part of a high-growth digital and customer experience consulting firm that has been recognized as one of the fastest growing companies in America by Inc. 5000 and honoured in the Deloitte Technology Fast 500 North America. The Altudo Product Division (Rainmakers): Altudo Rainmakers is a hyper-focused, high-growth team within Altudo which works closely with leading Martech and digital workplace B2B SaaS decacorns and unicorns, soonicorns and disruptive startups. This division serves as an APAC, Middle East and North American partner to the likes of Asana, Similarweb, GWI, Zendesk, Salesforce, and SproutSocial, amongst others, serving over 250 customers, including some of the most recogniza...

About the Company As a part of the Cx team we are looking for a fun and committed individual who understands nuances of interacting with customers and handle customer calls. Someone who understands the gravity of the role and says yes to all the following questions - Do you want to solve a problem? Love talking for hours on end? Prefer a phone that rings over a phone that sits? Patience is your middle name? If you just yelped out a booming yes, you must be the one! About the Role Answering calls, mails and chats to guide customers about Livspace design services and products for end to end home design projects as per the SLA and TAT. Assisting customers while they shop online; guiding them on...

Job Description Join us at Zendesk, where we're on a mission to power exceptional service for everymperson on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection. To achieve this, we're in search of a successful Enterprise Account Executive with a proven track record in B2B sales and a passion for driving growth within the SaaS space. You will play a vital role in growing our Enterprise account base. Your focus will be on building relationships and introducing innovative solutions to new customers, in addition to growing our existing partnerships by continuing to expand our offerings ...

Job Description Join us at Zendesk, where we're on a mission to power exceptional service for everymperson on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection. To achieve this, we're in search of a successful Enterprise Account Executive with a proven track record in B2B sales and a passion for driving growth within the SaaS space. You will play a vital role in growing our Enterprise account base. Your focus will be on building relationships and introducing innovative solutions to new customers, in addition to growing our existing partnerships by continuing to expand our offering...

Key Responsibilities Coordinate, assign, and track tasks across multiple SOC shifts to maintain continuity and operational efficiency. Act as a central point of communication between cross-functional teams, including security analysts, field teams, and technical support. Utilize tools such as Trello, Zendesk, and Excel to manage task workflows, track metrics, and report progress. Maintain clear and concise documentation to support seamless handovers between shifts. Identify process inefficiencies and propose improvements to enhance productivity and reduce response times. Help adjust data for daily, weekly, and monthly reports summarizing performance metrics, open issues, and resolutions. Wor...

About The Role As a Support Engineer, we are looking for a technically sound and customer-centric professional to drive the resolution of product-related issues, enhance customer satisfaction, and ensure seamless post-sales support. You will play a pivotal role in providing timely, efficient, and scalable solutions to our customers using DoubleTick. This role requires a combination of technical troubleshooting, clear communication, and a passion for solving complex problems. You will work closely with the product, engineering, and customer success teams to improve user experience and reduce friction in adoption and usage. Your contribution will directly impact customer retention and product ...

Job Title: International Voice Process Executive (Female Candidates Preferred) Job Summary We are actively seeking a skilled and customer-oriented Female Executive to join our International Voice Process team. The role involves interacting with customers globally to provide exceptional service, address inquiries, and resolve concerns professionally. Strong communication skills, cultural sensitivity, and a proactive approach are essential for success in this position. Key Responsibilities Manage inbound and outbound calls for international clients with a professional demeanor. Address customer queries about products, services, and policies with clarity and empathy. Troubleshoot and resolve cu...

Job Overview: Location: [customer support executive] Job Type: Full time (2pm to 11pm)Evening shift Department: Customer Service Reports to: Customer Support Manager Job Summary: We are seeking a proactive and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, providing support through various channels (phone, email, chat) and ensuring a smooth and satisfying customer experience. Your goal is to resolve inquiries efficiently, promote customer loyalty, and contribute to the improvement of our service processes. Key Responsibilities: Respond to customer queries in a timely and accurate way via phone, email, or chat. Identify custom...