Product Support Engineer (L1 Support) Immediate Requirement. Key Skills. 1-3 years exp in Product Support Role. Need to Understand the product and features, to demonstrate the end users. Sound knowledge on Java and SQL. Need to Analyze and Resolve the Product specific queries, MySQL. Consistently Deliver the customer requirements. Engage with Development team and manage the progress of cases. Should be able to cope up with high pressure work environment. Work model will be 24X7. Must require. Good Communication both verbal and written. Analytical skills. Team player. Preferred male applicants only. Skills: Java, Product support, MySQL, SQL, Effective communication and Analytical Skills. Show more Show less

Responsibilities :. Develop and maintain robust Java applications. Design and implement RESTful web services. Write efficient and complex database queries (MySQL). Utilize Spring and Hibernate frameworks. Implement design patterns and best practices. Integrate with third-party APIs. (Plus) Contribute to microservices architecture. Required Skills. Strong expertise in Core Java. Proficiency in algorithms, data structures, and object-oriented programming. Experience in designing scalable web systems. Expertise in REST services and frameworks like Spring and Hibernate. Strong database knowledge (MySQL) and complex query writing. Understanding of design patterns. Experience in third-party integrations. (ref:hirist.tech). Show more Show less

Site Reliability Engineer (SRE) We are seeking a skilled Site Reliability Engineer (SRE) to join our team and help build, maintain, and scale reliable, high-performance systems. Key Responsibilities: Design, build, and maintain scalable infrastructure using automation and Infrastructure-as-Code (IaC) tools. Monitor system performance, reliability, and availability using observability tools (e.g., Prometheus, Grafana, Datadog). Develop automation scripts to reduce manual tasks and improve system efficiency. Collaborate with development teams to design for reliability, scalability, and performance. Conduct root cause analysis and postmortems for incidents, ensuring follow-up on action items. Implement and improve CI/CD pipelines for faster, more reliable deployments. Define and maintain service-level objectives (SLOs), service-level agreements (SLAs), and error budgets. Participate in on-call rotations and incident response. Continuously improve system security, compliance, and resilience. Qualifications: Bachelor s degree in Computer Science, Engineering, or a related field, or equivalent experience. Strong knowledge of Linux/Unix systems and networking fundamentals. Proficiency in at least one programming or scripting language (e.g., Python, Go, Bash). Experience with cloud platforms (AWS, GCP, Azure) and container orchestration (Kubernetes, Docker). Familiar with monitoring, logging, and alerting tools. Hands on with CI/CD tools and practices. Strong troubleshooting and problem-solving skills. Excellent communication and collaboration abilities. Preferred : Experience in designing and managing large-scale, distributed systems. Familiarity with configuration management tools (e.g., Ansible, Terraform, Chef, Puppet). Knowledge of database management and optimization (SQL, NoSQL). Prior experience in a DevOps or SRE role.

About The Company Wolken Software provides a suite of AI-enabled, SaaS 2.0 cloud-native applications for Customer Service and Enterprise Solutions namely Wolken Service Desk, Wolken's IT Service Management, and Wolken's HR Case Management. We have replaced incumbents like Salesforce, ServiceNow Zendesk, etc. at various Fortune 500 and Fortune 1000 companies. Job Description We are looking for a Business Analyst with strong organizational and planning skills and a proven ability to multitask in a fast-paced environment. We are seeking a high level of motivation and a self-starting attitude, and the ability to work with minimal direction and supervision. The ideal candidate will have a metrics/data-driven analytical mindset of constantly measuring success and driving continuous improvement in tools, content, and programs. Business Analyst Qualifications / Skills Able to exercise independent judgment and take action on it. Excellent analytical, and creative problem-solving skills Excellent listening, interpersonal, written, and oral communication skills Logical and efficient, with keen attention to detail Highly self-motivated and directed. Ability to effectively prioritize and execute tasks while under pressure. Strong customer service orientation Experience working in a team-oriented, collaborative environment. BE, MBA Preferable. Responsibilities Data analysis Business Insights Leadership Influence Strategy Problem structuring Project management Skills:- Business Analysis, Data Analytics and Project Management Show more Show less