2821 Zendesk Jobs - Page 47

At Branch, were transforming how brands and users interact across digital platforms. Our mobile marketing and deep linking solutions are trusted to deliver seamless experiences that increase ROI, decrease wasted spend, and eliminate siloed attribution. Our Branch team consists of smart, humble, and collaborative people who value ownership over all. Everything we do is centered around creating a great product, team, and company that lives and breathes our motto: Build Together, Grow Together, Win Together. As an Associate Program Manager at Branch you will play a key role in executing and optimizing strategic programs that add value to the Customer Experience (CX). You will work cross-functio...

Job Description We are seeking a skilled and proactive Customer Success Engineer to join our growing team. In this role, you will be responsible for deploying, configuring, and supporting our Max Maintenance SaaS Maintenance Management System for global clients. Your role will include user training, Level 1 support, and ensuring system adoption and operational success across customer environments. You will collaborate closely with client stakeholders, internal teams, and technical partners to ensure that Max Maintenance is implemented efficiently and supported consistently in alignment with industry best practices. Responsibilities Gather and analyze client business requirements to configure...

Ultimate.ai IT Pune, Maharashtra, India Posted on Jul 31, 2025 Apply now Job Description Note***: This is a hybrid role, combining remote and on-site work, requiring 3 days in the office, and relocation to Pune. We are looking for a dynamic Business Systems Analyst who thrives in a collaborative, fast-paced and fun environment. This individual will partner closely with our Go-To-Market Operations and Professional Services teams and lead key initiatives for the organization from discovery to implementation. To succeed in this role, you should be a hard-working and experienced analyst with a strong Salesforce background and a proven track record of successfully implementing SaaS solutions. Wha...

Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, w...

Lucidworks is leading digital transformation for some of the world's biggest retailers, financial services firms, manufacturers, and B2B commerce organizations. We believe that the core to a great digital experience starts with search and browse. Our Deep Learning technology captures user behavior and utilizes machine learning to connect people with the products, content, and information they need. Brands including American Airlines, Lenovo, Red Hat, and Cisco Systems rely on Lucidworks' suite of products to power commerce, customer service, and workplace applications that delight customers and empower employees. Lucidworks believes in the power of diversity and inclusion to help us do our b...

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 cou...

Why Ryan? Global Award-Winning Culture Flexible Work Environment Generous Paid Time Off World-Class Benefits and Compensation Rapid Growth Opportunities Company Sponsored Two-Way Transportation Exponential Career Growth We are looking for a highly organized and service-oriented Associate, People Group Shared Services COE to support our global HR operations team. The ideal candidate will have hands-on experience in HR case management systems, inbox management, onboarding and offboarding processes, I-9 compliance, and Workday data processing. This role will serve as a first point of contact for employees and managers, ensuring efficient HR support and timely resolution of HR-related inquiries ...

Job Description Join us at Zendesk, where we're on a mission to power exceptional service for everymperson on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection. To achieve this, we're in search of a successful Enterprise Account Executive with a proven track record in B2B sales and a passion for driving growth within the SaaS space. You will play a vital role in growing our Enterprise account base. Your focus will be on building relationships and introducing innovative solutions to new customers, in addition to growing our existing partnerships by continuing to expand our offerings ...

We are seeking a compassionate and resilient Remote Customer Service Agent to join our team. In this role, you will be the primary point of contact for our customers, providing top-tier support and building lasting relationships. You will handle a high volume of inquiries through various channels, including email, live chat, and phone calls. Your core responsibility will be to listen to customers, understand their needs, and provide effective and efficient solutions, all while maintaining a positive and professional demeanor. Key Responsibilities: Handle inbound customer inquiries and requests with professionalism and empathy, resolving issues in a timely and effective manner. Provide accura...

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies in the US to the top of the list. Pattern is the premier partner for global e-commerce acceleration and is headquartered in Utah's Silicon Slopes tech hub—with offices in Asia, Australia, Europe, the Middle East, and North America. Valued at $2 billion, Pattern has been named one of the fastest-growing tech companies in North America by Deloitte and one of the best-led companies in America by Inc. More than 100 global brands—like Nestle, Sylvania, Kong, Pana...

Job Title: Customer Support Representative Department: Customer Service Reports To: Customer Support Manager Location: Meerut, Uttar Pradesh Employment Type: Full-Time / Part-Time / Shift-Based Job Summary: As a Customer Support Representative at Travelodesk, you will be the first point of contact for our customers, handling taxi inquiries, taxi bookings, complaints, and support requests through various communication channels including phone, email, WhatsApp chat, and social media. You will play a vital role in ensuring a smooth and satisfying customer experience across our taxi and travel services. Key Responsibilities: Respond promptly and professionally to customer inquiries via live chat...

#Sinch is a global leader in the growing market for Communication Platforms as a Service (Cpaas) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video. We reach every phone on earth. From the lifechanging to the Messaging, we're helping our customers to interact with people like never before. For you, that means working in an environment that offers an incredible variety of exciting challenges, and the chance to impact on how billions of people engage with their favorite brands. The dream of personalizing content to all 15 billion phones on the planet is no fairy tale! M...

We’re looking for a Technical Support Engineer who can serve as the first line of defense for diagnosing, solving, and escalating technical issues faced by our customers. You’ll bridge the gap between our product and users, providing high-quality support, debugging technical problems, and ensuring a seamless user experience. You should be technically curious, customer-obsessed, and capable of solving problems across a broad tech stack. Key Responsibilities - ● Provide timely and effective technical support via email, chat, and calls ● Troubleshoot issues related to APIs, integrations, performance, and access ● Reproduce customer issues and document bugs for escalation to engineering ● Write ...

Be part of a high-growth digital and customer experience consulting firm that has been recognized as one of the fastest growing companies in America by Inc. 5000 and honored in the Deloitte Technology Fast 500 North America. The Altudo Product Division (Rainmakers): Altudo Rainmakers is a hyper-focused, high-growth team within Altudo which works closely with leading Martech and digital workplace B2B SaaS decacorns and unicorns, soonicorns and disruptive startups. This division serves as an APAC, Middle East and North American partner to the likes of Asana, Similarweb, GWI, Zendesk, Salesforce, and SproutSocial, amongst others, serving over 250 customers, including some of the most recognizab...

About AppDirect Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work. Firstbase (an AppDirect company) is building the future of IT infrastructure for distributed teams. As the way we work continues to evolve—across remote, hybrid, and in-office environments—IT teams need smarter tools to manage physical equipment at scale. We provide an end-to-end pl...

***Remote Opportunity*** Please apply for One way Video Interview at the below Link https://extuent.net//Create_Profile?id=156 Job Summary We are seeking a detail-oriented and service-focused Sage Intacct Support Analyst to provide daily support to users of the Sage Intacct accounting platform. You will serve as the first line of defense in resolving user issues, assisting with troubleshooting, and ensuring smooth day-to-day operations of the ERP system. Job Description Responsibilities: Provide first-level support for Sage Intacct users (finance, accounting, operations). Troubleshoot system issues, user errors, and transactional problems. Log and manage support tickets using a helpdesk or t...

About Aeris: For more than three decades, Aeris has been a trusted cellular IoT leader enabling the biggest IoT programs and opportunities across Automotive, Utilities and Energy, Fleet Management and Logistics, Medical Devices, and Manufacturing. Our IoT technology expertise serves a global ecosystem of 7,000 enterprise customers and 30 mobile network operator partners, and 80 million IoT devices across the world. Aeris powers today’s connected smart world with innovative technologies and borderless connectivity that simplify management, enhance security, optimize performance, and drive growth. Built from the ground up for IoT and road-tested at scale, Aeris IoT Services are based on the br...

As a Lead in contact centre operations at Cortex, you will be responsible for managing the day-to-day operations of our contact centre in Chennai (WFO) during the 12:30pm - 9:30 pm shift. With 8-10 years of experience, we are looking for someone who has a strong background in Zendesk or similar platforms, proficient in customer service data analysis, and proven experience in leading a team. Your role will involve supervising agents to ensure KPIs and SLAs are met, handling escalated complaints, and providing effective resolutions. You will be tasked with developing strategies to enhance productivity, quality, and customer satisfaction. Additionally, you will gather and translate business req...

Purpose of Role: The Content Specialist is responsible for developing, managing, and optimizing content for training, knowledge bases, customer interactions, and internal communications. Accountability & Responsibilities of Role: Content Development: Create engaging and effective training materials, such as manuals, e-learning modules, videos, scripts, FAQs, and knowledge base articles. Content Management: Organize and maintain a repository of training resources, ensuring they are up-to-date and easily accessible. Collaboration: Work closely with trainers and Quality and Operations Teams to identify training needs and develop content that addresses skill gaps. Quality Assurance: Review and e...

Type : Full Time Location : Noida Job Summary: The L2 IT Support Engineer is responsible for handling escalated technical support incidents that cannot be resolved by L1 support. This role involves deeper troubleshooting of hardware, software, network, and server issues, supporting business-critical applications, and ensuring timely resolution of problems. The L2 engineer also collaborates with L3 teams and may contribute to infrastructure maintenance, system upgrades, and process improvements. Key Responsibilities: Handle escalated support requests from L1, ensuring timely resolution within SLAs. Troubleshoot intermediate to complex issues involving desktops, laptops, operating systems, pri...

About Responsive Responsive (formerly RFPIO) is the global leader in strategic response management software, transforming how organizations share and exchange critical information. The AI-powered Responsive Platform is purpose-built to manage responses at scale, empowering companies across the world to accelerate growth, mitigate risk and improve employee experiences. Nearly 2,000 customers have standardized on Responsive to respond to RFPs, RFIs, DDQs, ESGs, security questionnaires, ad hoc information requests and more. Responsive is headquartered in Portland, OR, with additional offices in Kansas City, MO and Coimbatore, India. Learn more at responsive.io. About The Role As the Director of...

Why project44 At project44, we believe in better. We challenge the status quo because we know a better supply chain isnt just possibleits essential. Better for our customers. Better for their business. Better for the world. With our Decision Intelligence Platform, Movement , were redefining how global supply chains operate. By transforming fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward. Headquartered in Chicago, IL with a 2nd HQ in Bengaluru, ...

🚀 We're Hiring: Zendesk Implementation Specialist 📍 Location: Hyderabad 🕒 Experience: 3+ years Are you passionate about optimizing service workflows and driving seamless user experiences through Zendesk? We're looking for a Zendesk Implementation Specialist to lead end-to-end configuration, deployment, and integration of Zendesk across HR, IT, and support teams. Key Responsibilities: 🔹 Collaborate with HR, IT, and stakeholders to gather requirements and design tailored Zendesk workflows 🔹 Lead configuration and rollout of Zendesk modules – Support, Guide, Chat, Talk, and more 🔹 Build custom ticket forms, triggers, automations, macros, SLAs, and views 🔹 Implement multi-tier workflows for onbo...

We're hiring: Client Support Associate – Vadodara location. What We Offer: Transportation allowance Canteen Subsidy Night Shift allowance as per process Schedule Attendance Bonus Health Insurance Tuition Reimbursement Incentive components campaign wise Work Life Balance Initiatives Rewards & Recognition Internal movement through IJP What You’ll Be Doing: Act as the primary point of contact for client inquiries related to product features, functionality, and troubleshooting Respond to support requests via email tickets and phone calls Conduct live training sessions and assist with product reconfiguration as needed Coordinate delivery of various support services, including data migrations and ...

Job Description/Guideline Position Title: Assistant Manager – Operations & Customer Success Office/Department: Operations Position Reports To / Supervisor: Director of Operations Job Description: The Assistant Manager – Operations & Customer Success will be supporting both the execution of daily operations and the delivery of high-quality customer service experiences. This role requires strong leadership, attention to detail and a deep sense of ownership, analytical rigor and stakeholder management. The ideal candidate will drive process efficiency, ensure smooth coordination between internal teams and external partners, and proactively and reactively resolve both operational and customer-re...