Roles & Responsibilities: 1) Monitoring and maintaining optimal inventory levels. 2) Tracking stock levels and ensuring the availability of products to fulfill orders. 3) Oversee the warehousing and distribution of products. 4) Manage inventory and shipping processes. 5) Coordination with the client. 6) Analyse the sales trend and prepare the inventory suggestions 7) Coordinate with the Warehouse team to process the shipments on time. 8) Keep an eye on Warehouse inventory and send inventory when needed. 9) Keep an eye on Under Production Inventory and place the orders when needed. Eligibility Criteria: 1) The candidate must have pursued BBA/MBA/PGDM/BCA/BE/MCA/MBA or any other relevant qualification. 2) Experience: 0-1 years/ Fresher’s with dynamic personality. 3) He/she should possess sound knowledge of MS Word, MS Excel and Email correspondence. 4) Fluency in English communication would be considered a major plus point. 5) Strong interpersonal, analytical and result-oriented skills would be looked upon. Job Types: Full-time, Permanent, Fresher Pay: Up to ₹22,000.00 per month Schedule: Day shift Application Question(s): Are you from Indore, Madhya Pradesh? Language: Do you have fluency in English? (Required) Work Location: In person

We are looking for a proactive and detail-oriented Customer Support Executive for a non-voice process . The role involves resolving customer issues through ticketing systems and live chat, ensuring timely, professional, and accurate responses to maintain high levels of customer satisfaction. Key Responsibilities: Respond promptly and professionally to customer queries via live chat and email. Handle support tickets by identifying issues, providing solutions, and ensuring timely resolution. Document all customer interactions and issue resolutions in the system accurately. Escalate complex issues to relevant departments while maintaining ownership of the ticket. Monitor open tickets to ensure timely follow-ups and closure. Maintain service level agreements (SLAs) for response and resolution times. Suggest process improvements based on recurring customer feedback. Collaborate with internal teams to ensure customer concerns are addressed efficiently. Requirements: Strong written communication skills in English. Ability to multitask and manage multiple conversations or tickets simultaneously. Familiarity with CRM or ticketing tools like Zendesk, Freshdesk, or similar platforms is an advantage. Basic computer knowledge and proficiency in typing. Strong problem-solving and interpersonal skills. Ability to work in a team and under minimal supervision. Educational Qualification: Graduate in any discipline (preferred but not mandatory). 0–2 years of experience in a similar non-voice support role. Job Types: Full-time, Permanent, Fresher Pay: Up to ₹25,000.00 per month Schedule: Night shift Rotational shift Application Question(s): Are you from Indore, Madhya Pradesh? Language: Do you have fluency in English? (Required) Work Location: In person

We are looking for a proactive and detail-oriented Customer Support Executive for a non-voice process . The role involves resolving customer issues through ticketing systems and live chat, ensuring timely, professional, and accurate responses to maintain high levels of customer satisfaction. Key Responsibilities: Respond promptly and professionally to customer queries via live chat and email. Handle support tickets by identifying issues, providing solutions, and ensuring timely resolution. Document all customer interactions and issue resolutions in the system accurately. Escalate complex issues to relevant departments while maintaining ownership of the ticket. Monitor open tickets to ensure timely follow-ups and closure. Maintain service level agreements (SLAs) for response and resolution times. Suggest process improvements based on recurring customer feedback. Collaborate with internal teams to ensure customer concerns are addressed efficiently. Requirements: Strong written communication skills in English. Ability to multitask and manage multiple conversations or tickets simultaneously. Familiarity with CRM or ticketing tools like Zendesk, Freshdesk, or similar platforms is an advantage. Basic computer knowledge and proficiency in typing. Strong problem-solving and interpersonal skills. Ability to work in a team and under minimal supervision. Educational Qualification: Graduate in any discipline (preferred but not mandatory). 0–2 years of experience in a similar non-voice support role. Job Types: Full-time, Permanent, Fresher Pay: Up to ₹25,000.00 per month Schedule: Night shift Rotational shift Application Question(s): Are you from Indore, Madhya Pradesh? Language: Do you have fluency in English? (Required) Work Location: In person

Roles & Responsibilities: We are looking for a skilled Amazon Account Manager with at least 1+year of experience handling domestic clients to manage and grow our brand’s presence on Amazon. The ideal candidate will be responsible for optimizing product listings, managing advertising campaigns, and driving sales growth while ensuring account health and compliance with Amazon’s policies. Key Responsibilities: Manage & Optimize Listings: Improve product visibility by optimizing titles, descriptions, bullet points, and keywords. Advertising & Promotions: Plan and execute Amazon PPC campaigns to maximize sales and ROI. Sales & Performance Tracking: Monitor key performance metrics (ACOS, TACOS, conversion rates, and sales trends) and implement strategies to improve performance. Inventory & Order Management: Ensure proper stock levels to avoid stockouts or overstocking. Compliance & Policy Adherence: Stay updated with Amazon’s latest policies and ensure account compliance. Customer Engagement: Handle customer queries, reviews, and feedback to enhance brand reputation. Competitor Analysis: Track and analyze competitors’ strategies to stay ahead in the market. Collaboration: Work closely with marketing, operations, and design teams to align Amazon strategies with business goals. Requirements: Minimum 1 year of experience managing Amazon accounts for domestic clients. Strong understanding of Amazon Seller Central operations. Experience with Amazon PPC advertising and SEO optimization. Proficiency in tools like Helium 10, Jungle Scout, or Seller App is a plus. Excellent analytical, communication, and problem-solving skills. Ability to work in a fast-paced environment and manage multiple accounts efficiently. Job Types: Full-time, Permanent, Fresher Pay: Up to ₹30,000.00 per month Schedule: Day shift Application Question(s): Are you from Indore, Madhya Pradesh? Language: Do you have fluency in English? (Required) Work Location: In person

Roles & Responsibilities: Content Creation : Develop, design, and curate engaging and original content for various social media platforms (Instagram, Facebook, Twitter, LinkedIn, etc.). Write copy for posts, captions, and other social media content. Social Media Management : Monitor, manage, and engage with followers on different social media platforms. Respond to comments, messages, and interactions in a timely manner, maintaining the brand's voice. Market Research : Conduct research to understand current trends, audience preferences, and competitor activities on social media. Provide insights and suggestions based on findings to improve content and engagement strategies. Campaign Support : Assist in the planning and execution of social media campaigns. Track the performance of campaigns and provide reports on key metrics. Analytics and Reporting : Use tools like Google Analytics, Hootsuite, or in-platform insights to measure and report on social media performance. Analyze and interpret data to help inform future strategies. Influencer and Brand Collaboration : Identify potential influencers or brands for collaborations. Assist in managing relationships with influencers or partners. Stay Updated with Trends : Keep up with changes in platform algorithms, popular hashtags, and emerging trends to keep content relevant. Creative Brainstorming : Participate in brainstorming sessions to generate fresh ideas for content and campaigns. Suggest ways to optimize engagement and reach. Assistance with Paid Advertising : Support the creation and management of paid social media campaigns. Track ad performance and help adjust strategies for better ROI. Eligibility Criteria: The candidate must have pursued/ be pursuing BBA/MBA/PGDM/BCOM or any other relevant qualification. Innovative in discovering new social media trends and content writing styles. Excellent writing and editing skills. Capacity to work individually and collaboratively. Possess qualities like multi-tasking, time-management and solid organizational skills. Worked on Tools like Canva & Chat GPT Job Types: Full-time, Fresher Pay: Up to ₹6,000.00 per month Schedule: Day shift Application Question(s): Are you from Indore, Madhya Pradesh? Language: Do you have fluency in English? (Required) Work Location: In person

We are looking for a motivated and detail-oriented Finance & Accounts Intern to join our team. This internship offers an excellent opportunity to gain hands-on experience in accounting, finance operations, and compliance. The intern will support day-to-day finance activities and assist in maintaining accurate financial records. Key Responsibilities: Assist with invoice processing and verification of vendor bills. Record accounting entries using Tally and/or other accounting software. Support Accounts Receivable and Accounts Payable tracking and reconciliation. Help with bank reconciliation on a periodic basis. Assist in GST data compilation, filing support, and related documentation. Maintain and update timesheet records for billing and payroll support. Aid in preparing reports and summaries for management review. Support internal audits and compliance checks. Collaborate with team members for month-end and year-end closing activities. Requirements: Pursuing or recently completed a degree in Commerce, Accounting, or Finance. Available for a 4–6 month internship. Basic understanding of accounting principles and GST regulations. Familiarity with Tally ERP and MS Excel. Strong attention to detail and numerical accuracy. Ability to work independently and as part of a team. Good communication and organizational skills. Job Types: Fresher, Internship Pay: Up to ₹6,000.00 per month Schedule: Day shift Application Question(s): Are you from Indore, Madhya Pradesh? Language: Do you have fluency in English? (Required) Work Location: In person

Roles & Responsibilities: Content Creation : Develop, design, and curate engaging and original content for various social media platforms (Instagram, Facebook, Twitter, LinkedIn, etc.). Write copy for posts, captions, and other social media content. Social Media Management : Monitor, manage, and engage with followers on different social media platforms. Respond to comments, messages, and interactions in a timely manner, maintaining the brand's voice. Market Research : Conduct research to understand current trends, audience preferences, and competitor activities on social media. Provide insights and suggestions based on findings to improve content and engagement strategies. Campaign Support : Assist in the planning and execution of social media campaigns. Track the performance of campaigns and provide reports on key metrics. Analytics and Reporting : Use tools like Google Analytics, Hootsuite, or in-platform insights to measure and report on social media performance. Analyze and interpret data to help inform future strategies. Influencer and Brand Collaboration : Identify potential influencers or brands for collaborations. Assist in managing relationships with influencers or partners. Stay Updated with Trends : Keep up with changes in platform algorithms, popular hashtags, and emerging trends to keep content relevant. Creative Brainstorming : Participate in brainstorming sessions to generate fresh ideas for content and campaigns. Suggest ways to optimize engagement and reach. Assistance with Paid Advertising : Support the creation and management of paid social media campaigns. Track ad performance and help adjust strategies for better ROI. Eligibility Criteria: The candidate must have pursued/ be pursuing BBA/MBA/PGDM/BCOM or any other relevant qualification. Innovative in discovering new social media trends and content writing styles. Excellent writing and editing skills. Capacity to work individually and collaboratively. Possess qualities like multi-tasking, time-management and solid organizational skills. Worked on Tools like Canva & Chat GPT Job Types: Full-time, Fresher Pay: Up to ₹6,000.00 per month Schedule: Day shift Application Question(s): Are you from Indore, Madhya Pradesh? Language: Do you have fluency in English? (Required) Work Location: In person

We are looking for a motivated and detail-oriented Finance & Accounts Intern to join our team. This internship offers an excellent opportunity to gain hands-on experience in accounting, finance operations, and compliance. The intern will support day-to-day finance activities and assist in maintaining accurate financial records. Key Responsibilities: Assist with invoice processing and verification of vendor bills. Record accounting entries using Tally and/or other accounting software. Support Accounts Receivable and Accounts Payable tracking and reconciliation. Help with bank reconciliation on a periodic basis. Assist in GST data compilation, filing support, and related documentation. Maintain and update timesheet records for billing and payroll support. Aid in preparing reports and summaries for management review. Support internal audits and compliance checks. Collaborate with team members for month-end and year-end closing activities. Requirements: Pursuing or recently completed a degree in Commerce, Accounting, or Finance. Available for a 4–6 month internship. Basic understanding of accounting principles and GST regulations. Familiarity with Tally ERP and MS Excel. Strong attention to detail and numerical accuracy. Ability to work independently and as part of a team. Good communication and organizational skills. Job Types: Fresher, Internship Pay: Up to ₹6,000.00 per month Schedule: Day shift Application Question(s): Are you from Indore, Madhya Pradesh? Language: Do you have fluency in English? (Required) Work Location: In person

Roles & Responsibilities: (Responsibilities may vary depending on the assigned project) 1. Product Management Maintain and regularly update the e-commerce website with accurate product listings, pricing, and descriptions. Optimize product titles, descriptions, images, and pricing to boost visibility and conversion rates. Collaborate with marketing and design teams to enhance product presentation and brand consistency. 2. Catalog Management Ensure accurate product categorization and tagging to improve searchability and user navigation. Manage listings across multiple e-commerce platforms to ensure a consistent and smooth shopping experience. Continuously improve catalog structure and accessibility. 3. Data Entry & Analysis Enter and update product information, pricing, and specifications accurately in the system. Maintain consistency and correctness across all listings. Document data entry standards to streamline operations. Analyze product data to identify trends and support strategic decisions. Eligibility Criteria: Educational background in BBA, MBA, B.Com, PGDM, BCA, BE, MCA, MBDA, or other relevant fields. Freshers with a strong willingness to learn and grow in the e-commerce sector are welcome. Proficiency in MS Word, MS Excel, and email communication is essential. Strong English communication skills are a significant advantage. Candidates should exhibit good interpersonal, analytical, and results-driven abilities to support e-commerce operations effectively. Job Types: Full-time, Permanent, Fresher Pay: Up to ₹23,000.00 per month Schedule: Day shift Application Question(s): Are you from Indore, Madhya Pradesh? Language: Do you have fluency in English? (Required) Work Location: In person

Roles & Responsibilities: 1) Monitoring and maintaining optimal inventory levels. 2) Tracking stock levels and ensuring the availability of products to fulfill orders. 3) Oversee the warehousing and distribution of products. 4) Manage inventory and shipping processes. 5) Coordination with the client. 6) Analyse the sales trend and prepare the inventory suggestions 7) Coordinate with the Warehouse team to process the shipments on time. 8) Keep an eye on Warehouse inventory and send inventory when needed. 9) Keep an eye on Under Production Inventory and place the orders when needed. Eligibility Criteria: 1) The candidate must have pursued BBA/MBA/PGDM/BCA/BE/MCA/MBA or any other relevant qualification. 2) Experience: 0-1 years/ Fresher’s with dynamic personality. 3) He/she should possess sound knowledge of MS Word, MS Excel and Email correspondence. 4) Fluency in English communication would be considered a major plus point. 5) Strong interpersonal, analytical and result-oriented skills would be looked upon. Job Types: Full-time, Permanent, Fresher Pay: Up to ₹22,500.00 per month Schedule: Day shift Application Question(s): Are you from Indore, Madhya Pradesh? Language: Do you have fluency in English? (Required) Work Location: In person

We are looking for a creative and detail-oriented Content Writer to join our team. The ideal candidate should have excellent communication skills, a flair for writing engaging content, and a basic understanding of SEO principles. Freshers or candidates with up to 2 years of experience are welcome to apply. Key Responsibilities: Write clear, compelling, and original content for various platforms including websites, blogs, social media, and product descriptions Create and optimize content for Amazon product listings (titles, bullet points, descriptions, A+ content) Ensure all content aligns with brand voice and tone Research industry-related topics and trends to develop fresh content ideas Incorporate SEO best practices into writing to improve content visibility and ranking Work closely with design and marketing teams to develop content strategies Requirements: Excellent written and verbal communication skills Strong command of English grammar, vocabulary, and writing style Knowledge of SEO principles and how they apply to content Familiarity with Amazon content writing is a plus Creative thinker with the ability to generate unique and engaging ideas Basic understanding of digital marketing trends is a bonus Job Types: Full-time, Permanent, Fresher Pay: Up to ₹23,000.00 per month Schedule: Day shift Application Question(s): Are you from Indore, Madhya Pradesh? Language: Do you have fluency in English? (Required) Work Location: In person

Roles & Responsibilities: (Responsibilities may vary depending on the assigned project) 1. Product Management Maintain and regularly update the e-commerce website with accurate product listings, pricing, and descriptions. Optimize product titles, descriptions, images, and pricing to boost visibility and conversion rates. Collaborate with marketing and design teams to enhance product presentation and brand consistency. 2. Catalog Management Ensure accurate product categorization and tagging to improve searchability and user navigation. Manage listings across multiple e-commerce platforms to ensure a consistent and smooth shopping experience. Continuously improve catalog structure and accessibility. 3. Data Entry & Analysis Enter and update product information, pricing, and specifications accurately in the system. Maintain consistency and correctness across all listings. Document data entry standards to streamline operations. Analyze product data to identify trends and support strategic decisions. Eligibility Criteria: Educational background in BBA, MBA, B.Com, PGDM, BCA, BE, MCA, MBDA, or other relevant fields. Freshers with a strong willingness to learn and grow in the e-commerce sector are welcome. Proficiency in MS Word, MS Excel, and email communication is essential. Strong English communication skills are a significant advantage. Candidates should exhibit good interpersonal, analytical, and results-driven abilities to support e-commerce operations effectively. Job Types: Full-time, Permanent, Fresher Pay: Up to ₹23,000.00 per month Schedule: Day shift Application Question(s): Are you from Indore, Madhya Pradesh? Language: Do you have fluency in English? (Required) Work Location: In person

Roles & Responsibilities: 1) Monitoring and maintaining optimal inventory levels. 2) Tracking stock levels and ensuring the availability of products to fulfill orders. 3) Oversee the warehousing and distribution of products. 4) Manage inventory and shipping processes. 5) Coordination with the client. 6) Analyse the sales trend and prepare the inventory suggestions 7) Coordinate with the Warehouse team to process the shipments on time. 8) Keep an eye on Warehouse inventory and send inventory when needed. 9) Keep an eye on Under Production Inventory and place the orders when needed. Eligibility Criteria: 1) The candidate must have pursued BBA/MBA/PGDM/BCA/BE/MCA/MBA or any other relevant qualification. 2) Experience: 0-1 years/ Fresher’s with dynamic personality. 3) He/she should possess sound knowledge of MS Word, MS Excel and Email correspondence. 4) Fluency in English communication would be considered a major plus point. 5) Strong interpersonal, analytical and result-oriented skills would be looked upon. Job Types: Full-time, Permanent, Fresher Pay: Up to ₹22,500.00 per month Schedule: Day shift Application Question(s): Are you from Indore, Madhya Pradesh? Language: Do you have fluency in English? (Required) Work Location: In person

We are looking for a creative and detail-oriented Content Writer to join our team. The ideal candidate should have excellent communication skills, a flair for writing engaging content, and a basic understanding of SEO principles. Freshers or candidates with up to 2 years of experience are welcome to apply. Key Responsibilities: Write clear, compelling, and original content for various platforms including websites, blogs, social media, and product descriptions Create and optimize content for Amazon product listings (titles, bullet points, descriptions, A+ content) Ensure all content aligns with brand voice and tone Research industry-related topics and trends to develop fresh content ideas Incorporate SEO best practices into writing to improve content visibility and ranking Work closely with design and marketing teams to develop content strategies Requirements: Excellent written and verbal communication skills Strong command of English grammar, vocabulary, and writing style Knowledge of SEO principles and how they apply to content Familiarity with Amazon content writing is a plus Creative thinker with the ability to generate unique and engaging ideas Basic understanding of digital marketing trends is a bonus Job Types: Full-time, Permanent, Fresher Pay: Up to ₹23,000.00 per month Schedule: Day shift Application Question(s): Are you from Indore, Madhya Pradesh? Language: Do you have fluency in English? (Required) Work Location: In person

We’re looking for a detail-oriented E-Commerce Executive to manage product listings and operations across platforms like Amazon, Walmart, and eBay, with a focus on Amazon FBA Private Label. Key Responsibilities: Manage product listings, inventory, and seller accounts (USA, UK, EU & India). Conduct keyword research and expansion for optimized product visibility and enhanced search performance. Analyze market trends, sales velocity, profit margins, competition levels, and customer demands to make data-driven decisions. Handle buyer/seller queries and coordinate with support teams. Optimize listings for visibility and conversion. Stay updated with Amazon policies, FBA changes, and evolving e-commerce best practices. Prepare performance and research reports for management. Collaborate with sourcing and marketing teams for new product launches. Requirements: Prior experience in e-commerce account handling & Amazon FBA research. Proficiency in MS Excel, Google Sheets, and research tools. Strong communication, analytical, and problem-solving skills. Education: BBA/MBA/B.Com/BCA/BE/MCA/PGDM or related. Job Types: Full-time, Permanent Pay: Up to ₹28,000.00 per month Schedule: Day shift Application Question(s): Are you from Indore, Madhya Pradesh? Language: Do you have fluency in English? (Required) Work Location: In person

Key Responsibilities: Note: Specific tasks may vary depending on project assignment. 1. Product Handling Keep the e-commerce store updated with correct product information including specifications, pricing, and availability. Enhance product visibility and customer engagement by refining titles, images, and descriptions. 2. Catalog Structuring Assign accurate labels and attributes to products for improved discoverability. Systematically organize product categories for smooth user navigation across the online platform. 3. Data Entry & Reporting Input and revise product details, pricing, and technical specifications with precision into the platform or system. Conduct regular checks to maintain data uniformity across listings. Prepare and update documentation outlining standards and workflows for data-related processes. Eligibility Criteria: Educational qualifications in BBA, MBA, PGDM, BCA, BE, MCA, MBDA, or similar disciplines. Freshers or candidates with up to 1 year of relevant exposure are welcome to apply. Should be proficient in MS Excel, Word, and professional email communication. Strong command over English will be a valuable asset. Must possess good interpersonal skills, logical thinking, and a results-driven approach. Job Types: Full-time, Permanent, Fresher Pay: ₹17,000.00 - ₹22,000.00 per month Schedule: Day shift Application Question(s): Are you from Indore, Madhya Pradesh? Language: Do you have fluency in English? (Required) Work Location: In person

We are seeking a detail-oriented and analytical Product Research Analyst to join our dynamic Amazon FBA private label team. In this role, you will be responsible for identifying high-potential, profitable products through data-driven research and analysis. The ideal candidate is experienced in the Amazon FBA ecosystem, especially within the private label business model, and is adept at using industry-standard tools to uncover growth opportunities. Key Responsibilities: Conduct comprehensive product research to discover viable private label opportunities on Amazon FBA. Analyze market trends, customer demand, profitability, and competitive landscape using tools likeHelium 10, Jungle Scout, Keepa, and Amazon Seller Central. Evaluate potential products based on critical metrics such as sales velocity, profit margins, and competition levels. Stay ahead of market trends, seasonal demand, and competitor strategies to guide product selection and positioning. Develop and present data-driven product research reports with actionable insights and recommendations. Monitor and stay updated on changes in Amazon policies, FBA requirements, and e-commerce industry practices. Maintain accurate documentation and records of product research, tools used, and decision-making rationale. Requirements: Prior experience in Amazon FBA product research, ideally with a focus on private label products. Proficiency with product research tools such as Helium 10, Jungle Scout, Keepa, and others. Strong analytical skills and the ability to work with Excel/Google Sheets to process and interpret large data sets. Ability to identify profitable product niches with low competition and high potential. Basic understanding of Amazon listing optimization and keyword research is a plus. Excellent written and verbal communication skills for effective reporting and team collaboration. Self-driven, detail-oriented, and capable of working independently to meet deadlines. Job Types: Full-time, Permanent, Fresher Pay: Up to ₹30,000.00 per month Schedule: Day shift Application Question(s): Are you from Indore, Madhya Pradesh? Language: Do you have fluency in English? (Required) Work Location: In person

Key Responsibilities: Respond to customer inquiries and issues via a ticketing system in a timely and professional manner. Manage customer support across multiple eDesk platforms (or similar helpdesk tools). Handle queries related to order status, returns, refunds, and product details for platforms like Amazon, Walmart, eBay, Shopify, etc. Ensure all communication aligns with company tone and brand guidelines. Maintain accurate records of customer interactions using Excel or Google Sheets. Escalate unresolved issues to relevant departments and ensure timely follow-up. Adhere to rotational shift schedules, including consistent availability on weekends. Eligibility Criteria: Educational background in any discipline; graduates from BBA, B.Com, BCA, MBA, or related fields preferred. Freshers with strong communication skills and a willingness to learn are encouraged to apply. 1–2 years of prior experience in customer support, especially for e-commerce platforms, is a plus. Familiarity with marketplaces such as Amazon, Shopify, Walmart, eBay, etc. is an added advantage. Basic knowledge of MS Excel or Google Sheets for data tracking and reporting. Strong written and verbal communication skills in English. Ability to multitask, prioritize, and work independently under pressure. Must be comfortable working in rotational shifts, with a focus on weekend availability. Job Types: Full-time, Permanent, Fresher Pay: Up to ₹25,000.00 per month Schedule: Night shift Rotational shift Application Question(s): Are you from Indore, Madhya Pradesh? Language: Do you have fluency in English? (Required) Work Location: In person

We are looking for a detail-oriented and analytical Product Researcher to join our Amazon FBA private label team. The ideal candidate will be responsible for identifying high-potential, profitable products by leveraging data, tools, and market trends. You should have hands-on experience with Amazon FBA business models and a deep understanding of private label strategies. Key Responsibilities: Conduct thorough product research to identify viable private label opportunities on Amazon FBA. Analyze market trends, competition, demand, and profitability using tools such as Helium 10, Jungle Scout, Amazon Seller Central, and Keepa. Evaluate potential products based on sales velocity, profit margins, and competition levels. Monitor market shifts and competitor strategies to adapt research accordingly. Create comprehensive product research reports with data-driven recommendations. Collaborate with sourcing and marketing teams for smooth product development and launch processes. Stay updated on Amazon policies, FBA changes, and e-commerce best practices. Prepare detailed reports and present research findings with actionable insights. Requirements: Proven experience in Amazon FBA product research (Private Label focus preferred). Familiarity with research tools like Helium 10, Jungle Scout, Keepa, etc. Familiarity with Amazon listing optimization and keyword research. Strong analytical and Excel/Google Sheets skills. Ability to identify profitable niches and low-competition products. Good understanding of Amazon and product listing optimization is a plus. Strong communication and reporting skills. Self-motivated, proactive, and detail-oriented. Job Types: Full-time, Permanent, Fresher Pay: Up to ₹28,000.00 per month Schedule: Day shift Application Question(s): Are you from Indore, Madhya Pradesh? Language: Do you have fluency in English? (Required) Work Location: In person

Key Responsibilities: Respond to customer inquiries and issues via a ticketing system in a timely and professional manner. Manage customer support across multiple eDesk platforms (or similar helpdesk tools). Handle queries related to order status, returns, refunds, and product details for platforms like Amazon, Walmart, eBay, Shopify, etc. Ensure all communication aligns with company tone and brand guidelines. Maintain accurate records of customer interactions using Excel or Google Sheets. Escalate unresolved issues to relevant departments and ensure timely follow-up. Adhere to rotational shift schedules, including consistent availability on weekends. Eligibility Criteria: Educational background in any discipline; graduates from BBA, B.Com, BCA, MBA, or related fields preferred. Freshers with strong communication skills and a willingness to learn are encouraged to apply. 1–2 years of prior experience in customer support, especially for e-commerce platforms, is a plus. Familiarity with marketplaces such as Amazon, Shopify, Walmart, eBay, etc. is an added advantage. Basic knowledge of MS Excel or Google Sheets for data tracking and reporting. Strong written and verbal communication skills in English. Ability to multitask, prioritize, and work independently under pressure. Must be comfortable working in rotational shifts, with a focus on weekend availability. Job Types: Full-time, Permanent, Fresher Pay: Up to ₹25,000.00 per month Schedule: Night shift Rotational shift Application Question(s): Are you from Indore, Madhya Pradesh? Language: Do you have fluency in English? (Required) Work Location: In person