Smarsh

Smarsh is the leader in communications compliance, archiving, and analytics. We provide compliance across the broadest set of communications channels with insights on what’s being captured. Smarsh customers manage over 500 million daily conversations across 80 channels and growing. Customers include the top 10 U.S., top 8 European, top 5 Canadian, and top 3 Asian banks. The Smarsh advantage is customers stay ahead of compliance and uncover patterns and relationships hidden within their data. At Smarsh , we’ve been helping our customers manage new forms of communication since 1998. We work closely with regulators including the SEC, FINRA, IIROC, and the PRA and FCA, and with our customers, to ensure that they understand the capabilities of today’s technology and that our platform meets their most stringent requirements. Our products include Connected Capture, Connected Archive, Web Archive & Business Solutions. About the team: The Lead Security Operations Analyst - plays a critical role in the Security Operations Center (SOC) by handling escalated incidents from the analysts. This role involves in-depth analysis, incident response coordination, mentoring of analysts, real time security monitoring, threat hunting and ensuring compliance with the Security policies and standards. Skills and Experience: Experience: 10 plus years of experience in cybersecurity, particularly in security operations. Cybersecurity Expertise: Advanced knowledge of cybersecurity threats, vulnerabilities, malware investigation and incident response, evidence collection, communication and documentation Technical Proficiency: Proficiency in operational support, Security Architecture of SIEM, SOAR, EDR, XDR, Firewalls and other security tools. Analytical Skills: Strong analytical, investigative, and problem-solving skills. Forensic Analysis: Experience with forensic analysis and malware analysis. Certifications: Relevant certifications such as CFCE, CISSP, GCIH, or GCIA. Language Skills: Excellent verbal and writing skills in English. On Call Support: Rotational on call support for high severity incidents in a 24x7 environment. Roles and Responsibilities Incident Analysis: Conduct detailed analysis of escalated security incidents. Coordination of end-to-end Security Incident management on escalated incidents, ensuring timely updates to stakeholders and efficient resolution of incidents. Incident Response: Lead the development and implementation of incident response plans. Threat Monitoring and Analysis: Monitor security alerts and events using SIEM and other security tools. Lead and coordinate proactive threat hunting to identify potential risks and vulnerabilities. Analyze and integrate threat intelligence feeds to the platforms and stay updated on emerging threats. Mentorship: Mentor and provide guidance to Security analysts on incident handling. Foster a culture of continuous improvement and learning. Forensic Analysis: Perform forensic analysis and malware analysis of Computers, Cloud, Networks, Mobile devices and other digital medias Architecture Design: Develop and refine architecture of Security Tools and platforms Collaboration: Creatively solve problems collaborating with SecOps, Platform, Delivery, IT and Engineering team members. Qualifications: Education: Bachelor’s degree in computer science, Cybersecurity, or a related field. Certifications: Advanced certifications such as CISSP, OSCP, GCIH, GSOC or GCIA. Incident Response Experience: 7+ years of experience in Cyber Incident response and investigations. Leadership Skills: Strong leadership and communication skills. Why Smarsh? Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like Show more Show less

Smarsh is the leading provider of archiving & compliance solutions for companies in regulated and litigious industries. The solutions are delivered using Smarsh product suite that process, control, manage and store a very large variety of electronic communication channels (from e.g. social networks, group chat, instant messaging, email, blogs, wikis, SMS/MMS, Voice etc.) at cloud scale About the team : The Observability team builds and manages the single telemetry and observability service used by all product teams on the Smarsh platform. It provides "as a service" telemetry, monitoring, and visualization capabilities that enable our product teams to operate, support, and triage the applications and services under their product portfolio. We are seeking a rigorous, problem-solving, and curious Platform Engineer (who codes!) to join our Fabric Insight group. Fabric teams at Smarsh combine software and systems engineering to build and run products that equip our engineering teams with secure tools and infrastructure to do their best work. We are looking for someone who can build Observability systems that engineers love to work with. In this role, you will play a key part in shaping the future of our platform by developing tooling and providing hands-on technical expertise to design, deploy, and optimize our services in a compliant and cost-effective way in the cloud. The ideal candidate will have a programming background in a cloud environment, a strong understanding of cloud automation, Observability, and security best practices, as well as the ability to collaborate effectively with cross-functional teams. Roles & Responsibilities Develop and analyze various business and technical scenarios to drive the highest levels of executive decision-making around Observability resources. Drive consensus and decisions with stakeholders. Develop and implement automation to provision, configure, deploy, and monitor Observabilty services. Create reusable integrations for third-party tools (e.g., CI/CD systems, monitoring platforms, container registries and many more) to consolidate workflows. Communicate risks and progress in a timely manner to reporting supervisor Ensure efficient resource utilization and continuously improve processes leveraging automation and internal tools resulting in enhanced Product delivery, maturity, and scalability. Support the features delivered by debugging and creating RCA for production issues and subsequently work towards short term and long-term fix On-Call Rotation: Participate in an on-call rotation to provide 24/7 support for critical systems. Required Experience/Skills Professional degree in Computer Science from a reputed college with consistent academic record. 4-6 years of professional experience in DevOps or software engineering roles, with a focus on configuring, deploying, and maintaining Kubernetes in AWS Strong proficiency in infrastructure as code (IaC) using Terraform, AWS CloudFormation, or similar tools. Experience with scripting and automation using languages such as Python Experience with CI/CD pipelines and automation tools such as Concourse, Jenkins, or Ansible. Experience with teams having delivered observability and telemetry tools and practices, such as Prometheus, Grafana, ELK stack, distributed tracing, and performance monitoring. Experience with cloud-native tools such as Istio, Argo CD, ExternalSecrets Operator, Keda, Karpenter, etc Understanding SRE principles includes monitoring, alerting, error budgets, fault analysis, and automation. Concepts of SLI, SLO, SLA, Define SLIs (Service Level Indicators), SLOs (Service Level Objectives), and error budgets. Excellent problem-solving skills and attention to detail. Why Smarsh? Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like. Show more Show less

Smarsh is the leader in communications compliance, archiving, and analytics. We provide compliance across the broadest set of communications channels with insights on what’s being captured. Smarsh customers manage over 500 million daily conversations across 80 channels and growing. Customers include the top 10 U.S., top 8 European, top 5 Canadian, and top 3 Asian banks. The Smarsh advantage is customers stay ahead of compliance and uncover patterns and relationships hidden within their data. At Smash, we’ve been helping our customers manage new forms of communication since 1998. We work closely with regulators including the SEC, FINRA, IIROC, and the PRA and FCA, and with our customers, to ensure that they understand the capabilities of today’s technology and that our platform meets their most stringent requirements. Our products include Connected Capture, Connected Archive, Web Archive & Business Solutions. Qualifications and Experience: Bachelor’s or Master’s degree in Engineering or MCA, with demonstrated expertise in Enterprise Application Development 3 to 6 years of extensive hands-on software development experience Proficiency in Angular, TypeScript, HTML5, and CSS3 Practical experience with unit testing frameworks such as Karma and Jasmine Familiarity with Micro Frontend architectural pattern Strong foundational knowledge of Core Java concepts and APIs Hands-on experience with Spring Boot framework Proven experience working within Agile/Scrum development processes Preferred Qualifications: Understanding of Microservices architecture and design principles Experience with NoSQL databases such as MongoDB and search engines like Elasticsearch Familiarity with cloud-native application development, deployment, and management Why Smarsh? Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. About Enterprise Archive Enterprise Archive is a cloud-based platform that stores and handles (archive/ search/discovery) over peta bytes of data. It uses cutting cloud scale (like Elastic Search, Mongo DB, Storm, Kafka, Hazelcast) to solve very complex storage problems at scale. Qualifications And Experience Bachelor’s or Master’s degree in Engineering or MCA, with demonstrated expertise in Enterprise Application Development 3 to 6 years of extensive hands-on software development experience Proficiency in Angular, TypeScript, HTML5, and CSS3 Practical experience with unit testing frameworks such as Karma and Jasmine Familiarity with Micro Frontend architectural pattern Strong foundational knowledge of Core Java concepts and APIs Hands-on experience with Spring Boot framework Proven experience working within Agile/Scrum development processes Preferred Qualifications Understanding of Microservices architecture and design principles Experience with NoSQL databases such as MongoDB and search engines like Elasticsearch Familiarity with cloud-native application development, deployment, and management About Our Culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

Smarsh is the leading provider of archiving & compliance solutions for companies in regulated and litigious industries. The solutions are delivered using Smarsh product suite that process, control, manage and store a very large variety of electronic communication channels (from e.g. social networks, group chat, instant messaging, email, blogs, wikis, SMS/MMS, Voice etc.) at cloud scale About the team : We are seeking a talented Engineer to join our team, focusing on developing scalable integrations, APIs, and open-source solutions that contribute to our Internal Developer Portal (IDP) ecosystem. As a key team member, you will collaborate with cross-functional teams to design, implement, and maintain APIs and data pipelines that enable seamless data flow into our IDP. If you are passionate about clean code, open-source contributions, and building developer-centric tools, we want to hear from you Key Responsibilities API Development : Design, develop, and maintain robust APIs to push data into the IDP. Ensure high performance, scalability, and security in API implementations. Collaborate with teams to integrate APIs with existing systems. Integration Development : Build and maintain open-source integrations for third-party tools (e.g., monitoring systems, CI/CD pipelines, container registries). Write reusable, testable, and efficient Python code to bridge systems with the IDP. Data Processing and Transformation : Develop data pipelines to process, transform, and push data into the IDP. Implement error handling and logging mechanisms to ensure reliability. Design systems for data parsing and transformation , including robust handling of YAML, JSON , and other serialisation formats to normalise inputs from disparate sources. Open-Source Contribution : Contribute to open-source projects that enhance the IDP ecosystem. Actively participate in the developer community by publishing and maintaining open-source tools. Collaboration and Communication : Work closely with DevOps, Platform Engineering, and Security teams to understand data requirements. Document APIs, integrations, and workflows for internal and external stakeholders. Code Quality and Testing : Write unit and integration tests to ensure code reliability. Perform code reviews and enforce best practices in Python development. Required Experience/Skills Education : Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience) with 4 - 6 years of total experience. Technical Expertise : Proficiency in Python with a focus on building scalable applications. Experience with API frameworks such as FastAPI , Django Rest Framework , or Flask . Knowledge of data serialization formats (e.g., JSON , YAML ). Knowledge of event-driven architecture. Knowledge of queuing system like Kafka, RabbitMQ and SQS. Knowledge of Role-Based Access Control (RBAC) and least-privilege principles to secure all IDP interactions. Integration Experience : Experience building integrations with third-party tools like Jenkins , GitLab , Prometheus , or AWS . Familiarity with APIs for monitoring tools, container registries, and CI/CD systems. DevOps and Cloud : Understanding of Kubernetes , Docker , and cloud platforms (AWS, GCP, Azure). Familiarity with GitOps practices and tools like ArgoCD . Data Processing : Experience with data pipelines and ETL workflows. Knowledge of PostgreSQL , MongoDB , or other relational/non-relational databases. Design systems for data parsing and transformation , including robust handling of YAML and JSON . Open Source : Proven experience contributing to or maintaining open-source projects. Familiarity with Git and GitHub workflows. Soft Skills : Strong communication skills and the ability to work in a collaborative environment. Analytical mindset with attention to detail and problem-solving skills. Preferred Qualifications Familiarity with Port or other Internal Developer Portal (IDP) tools. Experience with security practices, including API authentication and data encryption. Understanding of AWS, Kubernetes and DevOps practices. Knowledge of DORA metrics and CI/CD pipeline observability. Exposure to Infrastructure-as-Code tools (e.g., Terraform, Pulumi). Familiarity with testing frameworks like pytest or unittest Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

You will be joining Smarsh, a company dedicated to empowering its customers in managing risk and leveraging intelligence within their digital communications. With a community of over 6500 organizations in regulated industries, Smarsh plays a crucial role in helping these organizations identify compliance, legal, or reputational risks across 80+ communication channels. Through relentless innovation, Smarsh has become a consistent leader in the industry, receiving recognition from top analysts like Gartner and Forrester. The company's sustained growth has also been acknowledged, being featured in the annual Inc. 5000 list of fastest-growing American companies since 2008. As a Full Stack Engineer at Smarsh, you will primarily be responsible for developing and maintaining the API Administration Suite and API Portal. Your focus will involve creating robust backend services using Java/Spring Boot and developing responsive frontend applications with Angular to ensure high performance and scalability. Your core responsibilities will include: Backend Development: - Designing and developing RESTful APIs using Java/Spring Boot - Implementation of API administration and management features - Creating microservices for API platform components - Integration with Kong Gateway and Keycloak - Optimizing application performance and scalability - Implementing caching and message queue solutions - Developing automated test suites Frontend Development: - Building responsive UI components using Angular - Developing API portal frontend features - Implementing authentication and authorization flows - Creating interactive dashboards and visualizations - Optimizing frontend performance - Implementing responsive design patterns - Building reusable UI components Technical Design & Architecture: - Designing scalable microservices architecture - Creating technical specifications - Implementing security best practices - Optimizing application performance - Participating in code reviews - Mentoring junior developers - Documenting technical solutions Your required technical expertise should include: Backend Skills: - Java 11+ expertise - Spring Boot 2.x/3.x - Spring Security - Spring Cloud - RESTful API design - Microservices patterns - Kafka/event streaming - Elasticsearch - MongoDB - Unit testing (JUnit, Mockito) Frontend Skills: - Angular (2+) - TypeScript - RxJS - NgRx/State Management - HTML5/CSS3 - Material Design - Frontend testing (Jasmine, Karma) - Responsive web design - Web components Additional Technical Skills: - Git version control - CI/CD pipelines - Docker containerization - API security patterns - OAuth 2.0/OpenID Connect - Performance optimization - Caching strategies - Monitoring and logging Qualifications: - Bachelor's/Master's in Computer Science or related field - 5+ years of Java development experience - 3+ years of Angular development experience - Strong understanding of API design - Experience with microservices architecture - Knowledge of cloud platforms (preferably AWS) At Smarsh, our culture values lifelong learners who are passionate about innovating with purpose, humility, and humor. Collaboration is central to our operations as we closely work with popular communications platforms and leading cloud infrastructure platforms. Leveraging AI/ML technology, we help our customers achieve groundbreaking results at scale. Diversity is highly valued in our global organization, and we believe that fostering an environment where everyone can be their authentic selves is crucial to our success. Smarsh has been recognized with Comparably.com Best Places to Work Awards for our leadership, culture, and commitment to developing our people. Come be a part of Smarsh and experience the best work of your career.,

Smarsh is the leader in communications compliance, archiving, and analytics, offering compliance solutions across a wide range of communication channels with valuable insights into the captured data. With over 500 million daily conversations managed by customers across 80 channels and continuing growth, Smarsh caters to top financial institutions globally, ensuring they remain compliant and uncover meaningful patterns within their data. Since 1998, Smarsh has been assisting customers in managing evolving communication methods. The company collaborates closely with regulators such as the SEC, FINRA, IIROC, PRA, and FCA, in addition to working with customers to align technology capabilities with their strict requirements. Smarsh's product portfolio includes Connected Capture, Connected Archive, Web Archive & Business Solutions. **About the Role:** As a FinOps Engineer at Smarsh, you will play a pivotal role in overseeing and optimizing cloud expenditures. Reporting to the Head of FinOps, you will collaborate with the VP of Technology Strategy to ensure cost efficiency, financial transparency, and reporting related to our cloud services. The ideal candidate should possess a robust technical background, hands-on experience with AWS cloud platforms, and a comprehensive understanding of FinOps principles. **Responsibilities:** - Collaborate with engineering, product, and finance teams - Partner with external public cloud providers to manage hosting costs effectively - Develop cost visibility reports and dashboards using native and third-party cloud tools - Implement and monitor cost anomalies in complex architecture within a large-scale deployment - Assist financial teams in production-related budgeting and forecasting - Build financial models to calculate the total cost of ownership (TCO) for new products/projects - Engage with development, support, DevOps, and InfoSec teams to promote financial responsibility - Keep abreast of industry trends and best practices in cloud cost optimization and FinOps methodologies **Qualifications:** - 5+ years of experience as a Cloud FinOps Engineer - Proficient cloud engineer with expertise in public Cloud Operating Model, Observability, Cloud infrastructure, Networking Architecture, Containers, and Microservices - Strong communication and presentation skills with the ability to collaborate effectively across global cross-functional teams - Bachelor's degree in computer science, Information Technology, or related field - Preferred certification: AWS Solutions Architect Associate - Desirable certification: FinOps Certified Engineer or Practitioner **Why Smarsh:** Smarsh seeks individuals who are lifelong learners, passionate about innovating with purpose, humility, and humor. The company emphasizes collaboration and works closely with leading communication platforms and cloud infrastructure providers. Leveraging AI/ML technology, Smarsh helps customers achieve groundbreaking results at scale. Embracing diversity, Smarsh values providing opportunities for everyone to be their authentic selves, believing it is vital to the company's success. Recognized by Comparably.com Best Places to Work Awards, Smarsh offers a leadership-driven culture focused on developing its people. Join Smarsh and experience the best work of your career.,

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. About Enterprise Archive Enterprise Archive is a cloud-based platform that stores and handles (archive/ search/discovery) over peta bytes of data. It uses cutting cloud scale technologies (like Elastic Search, Mongo DB, Storm, Kafka, S3) to solve very complex storage problems at scale. Key Responsibilities: Develop and maintain backend services using Java (Spring Boot) and Python Build and consume RESTful APIs and implement microservices architecture Design and optimize data access layers using both SQL (MySQL/PostgreSQL) and NoSQL (MongoDB/DynamoDB) databases Work with message brokers like Apache Kafka or RabbitMQ for event-driven and distributed system design Deploy and manage services on AWS Cloud using EC2, S3, Lambda, RDS, etc. Build and manage CI/CD pipelines for automated testing and deployment Participate in code reviews, write unit/integration tests, and contribute to documentation Debug and resolve production issues, focusing on scalability, performance, and reliability Collaborate with cross-functional teams in an Agile/Scrum environment Required Skills & Qualifications: 25 years of professional experience in backend or full-stack development Proficiency in Java (11+) and Spring Boot framework Solid programming knowledge in Python Experience with Apache Kafka or other messaging systems like RabbitMQ , ActiveMQ , or Amazon SQS Strong understanding of REST APIs , JSON , and microservice patterns Hands-on experience with SQL and NoSQL databases Familiarity with AWS services for compute, storage, and deployment Exposure to CI/CD pipelines (e.g., Jenkins, GitHub Actions, GitLab CI) Good understanding of version control systems like Git Knowledge of clean code practices, object-oriented principles, and design patterns Nice to Have: Experience with Docker , Kubernetes , or other containerization technologies Exposure to stream processing frameworks (e.g., Kafka Streams, Flink, Spark) Familiarity with observability tools like ELK , Prometheus , or CloudWatch Familiarity with search engines like Elasticsearch Relevant certifications in AWS , Java , or Kafka are a bonus Why Smarsh Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the worlds leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like. Show more Show less

Who are we Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Summary We are seeking an experienced Senior Cloud Platform Engineer to architect, build, and maintain next-generation hybrid cloud platform. This role combines deep technical expertise in Information Security, Identity and Access Management, cloud architecture, data center infrastructure, networks, and DevOps practices while ensuring platform reliability, security, and operational excellence. Periodic international travel may be required. How will you contribute Platform Architecture (40%) Design and Implementation of cloud network architectures, primarily in AWS Advanced level understanding of VPCs, subnets routing, and Transit Gateways Implement and manage core AWS networking services such as Route 53, Direct Connect, and VPNs Optimize network performance for high availability Ensure multi-tenant isolation and resource management Identify and design system security requirements using security best practices and compliance requirements Advanced understanding of NACLs and Security Groups Develop standard operating procedures and protocols Advanced understanding of IPAM and DNS Monitor and troubleshoot network issues Design and implementation of hybrid cloud connectivity solutions Create and maintain comprehensive architectural diagrams Lead security incidents involving cloud network systems Architect high-availability solutions ensuring business continuity and disaster recovery Optimize platform performance and resource utilization across environments Define integration patterns for microservices architectures Infrastructure Automation (40%) Develop and maintain infrastructure as code using Terraform for AWS resources Implement GitOps workflows Build and maintain CI/CD pipelines for automated deployment Automate routine operational tasks using shell scripting Manage backup and recovery procedures across the platform Operations & Observability (20%) Design and implement monitoring solutions using Prometheus and DataDog Create and maintain alerting systems and dashboards Lead troubleshooting of complex platform issues related to networks Participate in on-call rotation Maintain operational documentation and runbooks What will you bring Rate limiting implementations Traffic control systems Programming & Scripting Authentication & Security OAuth 2.0 OpenID Connect Keycloak Cloud & Infrastructure Kubernetes Docker AWS services DevOps & Tools Git Concourse CI Terraform Development Practices Test-driven development Continuous integration/deployment Code review processes Performance optimization Technical writing GitOps workflows Professional Qualifications Bachelor&aposs/masters in computer science or related field Minimum of six years experience in a Platforms Engineer or Site Reliability Engineering role utilizing the AWS platform Preference to AWS certification for Advanced Networking - Specialty Certification Strong system design skills Impact & Opportunity Influence technical architecture decisions Build scalable enterprise solutions Contribute to open-source projects What do we offer We value our people and offer a competitive salary along with company bonus Strong maternity and paternity scheme A workplace pension scheme Take what you need holiday package Private medical insurance Dental plan Group life assurance Group income protection Employee assistance programme A monthly wellness allowance Adoption assistance Stock options Don&apost meet every requirement Apply anyway! We value diverse candidates and encourage applications, even if you don&apost perfectly match the job description. Studies have shown that some strong candidates may self-select out of the interview process prematurely, at Smarsh we encourage an inclusive, high-performing environment. Smarsh is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Smarsh invites all qualified interested applicants to apply for career opportunities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Including frequency of functions. About Our Culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the worlds leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like. Show more Show less

Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. About The Team The Lead Security Operations Analyst - plays a critical role in the Security Operations Center (SOC) by handling escalated incidents from the analysts. This role involves in-depth analysis, incident response coordination, mentoring of analysts, real time security monitoring, threat hunting and ensuring compliance with the Security policies and standards. Roles And Responsibilities Experience: 10 plus years of experience in cybersecurity, particularly in security operations. Cybersecurity Expertise: Advanced knowledge of cybersecurity threats, vulnerabilities, malware investigation and incident response, evidence collection, communication and documentation Technical Proficiency: Proficiency in operational support, Security Architecture of SIEM, SOAR, EDR, XDR, Firewalls and other security tools. Analytical Skills: Strong analytical, investigative, and problem-solving skills. Forensic Analysis: Experience with forensic analysis and malware analysis. Certifications: Relevant certifications such as CFCE, CISSP, GCIH, or GCIA. Language Skills: Excellent verbal and writing skills in English. On Call Support: Rotational on call support for high severity incidents in a 24x7 environment. Education & Experience Education: Bachelor’s degree in computer science, Cybersecurity, or a related field. Certifications: Advanced certifications such as CISSP, OSCP, GCIH, GSOC or GCIA. Incident Response Experience: 7+ years of experience in Cyber Incident response and investigations. Leadership Skills: Strong leadership and communication skills. Incident Analysis: Conduct detailed analysis of escalated security incidents. Coordination of end-to-end Security Incident management on escalated incidents, ensuring timely updates to stakeholders and efficient resolution of incidents. Incident Response: Lead the development and implementation of incident response plans. Threat Monitoring and Analysis: Monitor security alerts and events using SIEM and other security tools. Lead and coordinate proactive threat hunting to identify potential risks and vulnerabilities. Analyze and integrate threat intelligence feeds to the platforms and stay updated on emerging threats. Mentorship: Mentor and provide guidance to Security analysts on incident handling. Foster a culture of continuous improvement and learning. Forensic Analysis: Perform forensic analysis and malware analysis of Computers, Cloud, Networks, Mobile devices and other digital medias Architecture Design: Develop and refine architecture of Security Tools and platforms Collaboration: Creatively solve problems collaborating with SecOps, Platform, Delivery, IT and Engineering team members. About Our Culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

Who are we Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. About the team : The Observability team builds and manages the single telemetry and observability service used by all product teams on the Smarsh platform. It provides "as a service" telemetry, monitoring, and visualization capabilities that enable our product teams to operate, support, and triage the applications and services under their product portfolio. We are seeking a rigorous, problem-solving, and curious Platform Engineer (who codes!) to join our Fabric Insight group. Fabric teams at Smarsh combine software and systems engineering to build and run products that equip our engineering teams with secure tools and infrastructure to do their best work. We are looking for someone who can build Observability systems that engineers love to work with. In this role, you will play a key part in shaping the future of our platform by developing tooling and providing hands-on technical expertise to design, deploy, and optimize our services in a compliant and cost-effective way in the cloud. The ideal candidate will have a programming background in a cloud environment, a strong understanding of cloud automation, Observability, and security best practices, as well as the ability to collaborate effectively with cross-functional teams. Roles & Responsibilities Develop and analyze various business and technical scenarios to drive the highest levels of executive decision-making around Observability resources. Drive consensus and decisions with stakeholders. Develop and implement automation to provision, configure, deploy, and monitor Observability services. Create reusable integrations for third-party tools (e.g., CI/CD systems, monitoring platforms, container registries and many more) to consolidate workflows. Communicate risks and progress in a timely manner to reporting supervisor Ensure efficient resource utilization and continuously improve processes leveraging automation and internal tools resulting in enhanced Product delivery, maturity, and scalability. Support the features delivered by debugging and creating RCA for production issues and subsequently work towards short term and long-term fix On-Call Rotation: Participate in an on-call rotation to provide 24/7 support for critical systems. Required Experience/Skills Professional degree in Computer Science from a reputed college with consistent academic record. 4-6 years of professional experience in DevOps or software engineering roles, with a focus on configuring, deploying, and maintaining Kubernetes in AWS Strong proficiency in infrastructure as code (IaC) using Terraform, AWS CloudFormation, or similar tools. Experience with scripting and automation using languages such as Python Experience with CI/CD pipelines and automation tools such as Concourse, Jenkins, or Ansible. Experience with teams having delivered observability and telemetry tools and practices, such as Prometheus, Grafana, ELK stack, distributed tracing, and performance monitoring. Experience with cloud-native tools such as Istio, Argo CD, External Secrets Operator, Keda, Karpenter, etc Understanding SRE principles includes monitoring, alerting, error budgets, fault analysis, and automation. Concepts of SLI, SLO, SLA, Define SLIs (Service Level Indicators), SLOs (Service Level Objectives), and error budgets. Excellent problem-solving skills and attention to detail. About Our Culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the worlds leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like. Show more Show less

Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Enterprise Archive is a cloud-based platform that stores and handles (archive/ search/discovery) over peta bytes of data. It uses cutting cloud scale (like Elastic Search, Mongo DB, Storm, Kafka, Hazelcast) to solve very complex storage problems at scale. Location: Bangalore Roles and Responsibilities Take ownership of assigned features or projects, including design, implementation, testing, and delivery. Develop scalable, high-quality, and reusable code for distributed and enterprise-grade systems. Collaborate with product management and senior engineers to analyze requirements and contribute to solution design. Proactively identify technical challenges and propose improvements to enhance system performance, reliability, and scalability. Participate in technical discussions within the team and contribute to cross-team initiatives. Support delivered features by debugging, root cause analysis, and production fixes. Mentor and guide junior engineers on best practices, coding standards, and system design. Work closely with peers to reduce technical debt and ensure long-term maintainability of the system. Contribute to continuous improvement by driving automation, adopting DevOps practices, and applying CI/CD principles. Desired Skills & Experience Bachelor’s/Master’s degree in Computer Science or related field with strong academic record. 3–5 years of professional experience in software development, preferably in large-scale distributed systems. Strong problem-solving ability with solid understanding of data structures, algorithms, and design patterns Mandatory Skills: Distributed Systems Java 17 Spring Boot MongoDB Elasticsearch PostgreSQL (or any RDBMS) Kafka Microservices Architecture AWS knowledge Nice to Have Skills: Apache Storm Angular (UI frameworks) Python or other scripting languages DevOps concepts, CI/CD (Jenkins/Concourse) Kubernetes (K8s) Exposure to GenAI/Agentic workflows is a strong plus About our culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

Who are we Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Summary We are seeking an experienced Senior Cloud Platform Engineer to architect, build, and maintain next-generation hybrid cloud platform. This role combines deep technical expertise in Information Security, Identity and Access Management, cloud architecture, data center infrastructure, networks, and DevOps practices while ensuring platform reliability, security, and operational excellence. Periodic international travel may be required. How will you contribute Platform Architecture (40%) Design and Implementation of cloud network architectures, primarily in AWS Advanced level understanding of VPCs, subnets routing, and Transit Gateways Implement and manage core AWS networking services such as Route 53, Direct Connect, and VPNs Optimize network performance for high availability Ensure multi-tenant isolation and resource management Identify and design system security requirements using security best practices and compliance requirements Advanced understanding of NACLs and Security Groups Develop standard operating procedures and protocols Advanced understanding of IPAM and DNS Monitor and troubleshoot network issues Design and implementation of hybrid cloud connectivity solutions Create and maintain comprehensive architectural diagrams Lead security incidents involving cloud network systems Architect high-availability solutions ensuring business continuity and disaster recovery Optimize platform performance and resource utilization across environments Define integration patterns for microservices architectures Infrastructure Automation (40%) Develop and maintain infrastructure as code using Terraform for AWS resources Implement GitOps workflows Build and maintain CI/CD pipelines for automated deployment Automate routine operational tasks using shell scripting Manage backup and recovery procedures across the platform Operations & Observability (20%) Design and implement monitoring solutions using Prometheus and DataDog Create and maintain alerting systems and dashboards Lead troubleshooting of complex platform issues related to networks Participate in on-call rotation Maintain operational documentation and runbooks What will you bring Rate limiting implementations Traffic control systems Programming & Scripting Authentication & Security OAuth 2.0 OpenID Connect Keycloak Cloud & Infrastructure Kubernetes Docker AWS services DevOps & Tools Git Concourse CI Terraform Development Practices Test-driven development Continuous integration/deployment Code review processes Performance optimization Technical writing GitOps workflows Professional Qualifications Bachelor&aposs/masters in computer science or related field Minimum of six years experience in a Platforms Engineer or Site Reliability Engineering role utilizing the AWS platform Preference to AWS certification for Advanced Networking - Specialty Certification Strong system design skills Impact & Opportunity Influence technical architecture decisions Build scalable enterprise solutions Contribute to open-source projects What do we offer We value our people and offer a competitive salary along with company bonus Strong maternity and paternity scheme A workplace pension scheme Take what you need holiday package Private medical insurance Dental plan Group life assurance Group income protection Employee assistance programme A monthly wellness allowance Adoption assistance Stock options Don&apost meet every requirement Apply anyway! We value diverse candidates and encourage applications, even if you don&apost perfectly match the job description. Studies have shown that some strong candidates may self-select out of the interview process prematurely, at Smarsh we encourage an inclusive, high-performing environment. Smarsh is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Smarsh invites all qualified interested applicants to apply for career opportunities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Including frequency of functions. About Our Culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the worlds leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like. Show more Show less

Who are we Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Enterprise Archive is a cloud-based platform that stores and handles (archive/ search/discovery) over peta bytes of data. It uses cutting cloud scale (like Elastic Search, Mongo DB, Storm, Kafka, Hazelcast) to solve very complex storage problems at scale. Location: Bangalore Roles And Responsibilities Take ownership of assigned features or projects, including design, implementation, testing, and delivery. Develop scalable, high-quality, and reusable code for distributed and enterprise-grade systems. Collaborate with product management and senior engineers to analyze requirements and contribute to solution design. Proactively identify technical challenges and propose improvements to enhance system performance, reliability, and scalability. Participate in technical discussions within the team and contribute to cross-team initiatives. Support delivered features by debugging, root cause analysis, and production fixes. Mentor and guide junior engineers on best practices, coding standards, and system design. Work closely with peers to reduce technical debt and ensure long-term maintainability of the system. Contribute to continuous improvement by driving automation, adopting DevOps practices, and applying CI/CD principles. Desired Skills & Experience Bachelors/Masters degree in Computer Science or related field with strong academic record. 35 years of professional experience in software development, preferably in large-scale distributed systems. Strong problem-solving ability with solid understanding of data structures, algorithms, and design patterns Mandatory Skills Distributed Systems Java 17 Spring Boot MongoDB Elasticsearch PostgreSQL (or any RDBMS) Kafka Microservices Architecture AWS knowledge Nice To Have Skills Apache Storm Angular (UI frameworks) Python or other scripting languages DevOps concepts, CI/CD (Jenkins/Concourse) Kubernetes (K8s) Exposure to GenAI/Agentic workflows is a strong plus About Our Culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the worlds leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like. Show more Show less

We are seeking a skilled and detail-oriented MIS Executive to join on a contractual basis. The ideal candidate will have experience in data analytics, with strong proficiency in Microsoft Excel, PowerPoint, and a working knowledge of MS Power BI. This role involves supporting data management, procurement processes, and general office administration. It requires a proactive individual who can manage inventory, reporting, and budget tracking in a fast-paced environment Location - Bangalore Work Type - Contract role Key Responsibilities MIS & Reporting: Prepare and maintain Monthly Management Reports (MMR), including: Contract Staff Attendance Tracking. Budget vs Actual Expense Analysis o Operational Expense Reports. Develop dashboards and business reports using Excel (Pivot Tables, VLOOKUP, Charts), PowerPoint, and Power BI. Conduct data analysis to generate insights and support decision-making. Ensure timely and accurate data entry, analysis, and reporting. Procurement & Office Assistance: Support procurement activities, including: Office supplies. Event-related purchases. General goods and material. Assist in processing purchase orders, vendor coordination, and follow-ups Track and manage inventory of office supplies and consumables. Administrative Support: Provide day-to-day assistance to the operations and procurement teams. Maintain documentation accuracy and proper record-keeping. Support cross-functional teams with administrative tasks as required. Key Requirements 1–3 years of relevant experience in MIS, data analysis, procurement, or office administration. Strong knowledge of MS Excel, PowerPoint, and Power BI. Experience in data analytics and business reporting. Familiarity with procurement processes and inventory management. Strong analytical, organizational, and communication skills . Ability to work independently and manage multiple tasks effectively.

Smarsh is the leader in communications compliance, archiving, and analytics. We provide compliance across the broadest set of communications channels with insights on what's being captured. Smarsh customers manage over 500 million daily conversations across 80 channels and growing. Customers include the top 10 U.S., top 8 European, top 5 Canadian, and top 3 Asian banks. The Smarsh advantage is customers stay ahead of compliance and uncover patterns and relationships hidden within their data. At Smarsh, we've been helping our customers manage new forms of communication since 1998. We work closely with regulators including the SEC, FINRA, IIROC, and the PRA and FCA, and with our customers, to ensure that they understand the capabilities of today's technology and that our platform meets their most stringent requirements. Our products include Connected Capture, Connected Archive, Web Archive & Business Solutions. About the team: The Lead Security Operations Analyst plays a critical role in the Security Operations Center (SOC) by handling escalated incidents from the analysts. This role involves in-depth analysis, incident response coordination, mentoring of analysts, real-time security monitoring, threat hunting, and ensuring compliance with the Security policies and standards. Skills and Experience: Experience: 10 plus years of experience in cybersecurity, particularly in security operations. Cybersecurity Expertise: Advanced knowledge of cybersecurity threats, vulnerabilities, malware investigation and incident response, evidence collection, communication, and documentation. Technical Proficiency: Proficiency in operational support, Security Architecture of SIEM, SOAR, EDR, XDR, Firewalls, and other security tools. Analytical Skills: Strong analytical, investigative, and problem-solving skills. Forensic Analysis: Experience with forensic analysis and malware analysis. Certifications: Relevant certifications such as CFCE, CISSP, GCIH, or GCIA. Language Skills: Excellent verbal and writing skills in English. On Call Support: Rotational on-call support for high severity incidents in a 24x7 environment. Roles and Responsibilities: Incident Analysis: Conduct detailed analysis of escalated security incidents. Coordination of end-to-end Security Incident management on escalated incidents, ensuring timely updates to stakeholders and efficient resolution of incidents. Incident Response: Lead the development and implementation of incident response plans. Threat Monitoring and Analysis: Monitor security alerts and events using SIEM and other security tools. Lead and coordinate proactive threat hunting to identify potential risks and vulnerabilities. Analyze and integrate threat intelligence feeds to the platforms and stay updated on emerging threats. Mentorship: Mentor and provide guidance to Security analysts on incident handling. Foster a culture of continuous improvement and learning. Forensic Analysis: Perform forensic analysis and malware analysis of Computers, Cloud, Networks, Mobile devices, and other digital media. Architecture Design: Develop and refine the architecture of Security Tools and platforms. Collaboration: Creatively solve problems collaborating with SecOps, Platform, Delivery, IT, and Engineering team members. Qualifications: Education: Bachelor's degree in computer science, Cybersecurity, or a related field. Certifications: Advanced certifications such as CISSP, OSCP, GCIH, GSOC, or GCIA. Incident Response Experience: 7+ years of experience in Cyber Incident response and investigations. Leadership Skills: Strong leadership and communication skills. Why Smarsh Smarsh hires lifelong learners with a passion for innovating with purpose, humility, and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.,

Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Enterprise Archive is a cloud-based platform that stores and handles (archive/ search/discovery) over peta bytes of data. It uses cutting cloud scale (like Elastic Search, Mongo DB, Storm, Kafka, Hazelcast) to solve very complex storage problems at scale. Location: Bangalore Roles And Responsibilities Take ownership of assigned features or projects, including design, implementation, testing, and delivery. Develop scalable, high-quality, and reusable code for distributed and enterprise-grade systems. Collaborate with product management and senior engineers to analyze requirements and contribute to solution design. Proactively identify technical challenges and propose improvements to enhance system performance, reliability, and scalability. Participate in technical discussions within the team and contribute to cross-team initiatives. Support delivered features by debugging, root cause analysis, and production fixes. Mentor and guide junior engineers on best practices, coding standards, and system design. Work closely with peers to reduce technical debt and ensure long-term maintainability of the system. Contribute to continuous improvement by driving automation, adopting DevOps practices, and applying CI/CD principles. Desired Skills & Experience Bachelor’s/Master’s degree in Computer Science or related field with strong academic record. 3–5 years of professional experience in software development, preferably in large-scale distributed systems. Strong problem-solving ability with solid understanding of data structures, algorithms, and design patterns Mandatory Skills Distributed Systems Java 17 Spring Boot MongoDB Elasticsearch PostgreSQL (or any RDBMS) Kafka Microservices Architecture AWS knowledge Nice To Have Skills Apache Storm Angular (UI frameworks) Python or other scripting languages DevOps concepts, CI/CD (Jenkins/Concourse) Kubernetes (K8s) Exposure to GenAI/Agentic workflows is a strong plus About Our Culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

Company Description Smarsh is the leader in communications compliance, archiving, and analytics. We provide compliance across the broadest set of communications channels with insights on what’s being captured. Smarsh customers manage over 500 million daily conversations across 80 channels and growing. Customers include the top 10 U.S., top 8 European, top 5 Canadian, and top 3 Asian banks. The Smarsh advantage is customers stay ahead of compliance and uncover patterns and relationships hidden within their data. Role Overview We are seeking a talented Engineer to join our team, focusing on developing scalable integrations, APIs, and open-source solutions that contribute to our Internal Developer Portal (IDP) ecosystem. As a key team member, you will collaborate with cross-functional teams to design, implement, and maintain APIs and data pipelines that enable seamless data flow into our IDP. If you are passionate about clean code, open-source contributions, and building developer-centric tools, we want to hear from you. Key Responsibilities API Development : Design, develop, and maintain robust APIs to push data into the IDP. Ensure high performance, scalability, and security in API implementations. Collaborate with teams to integrate APIs with existing systems. Integration Development : Build and maintain open-source integrations for third-party tools (e.g., monitoring systems, CI/CD pipelines, container registries). Write reusable, testable, and efficient Python code to bridge systems with the IDP. Data Processing and Transformation : Develop data pipelines to process, transform, and push data into the IDP. Implement error handling and logging mechanisms to ensure reliability. Design systems for data parsing and transformation , including robust handling of YAML, JSON , and other serialisation formats to normalise inputs from disparate sources. Open-Source Contribution : Contribute to open-source projects that enhance the IDP ecosystem. Actively participate in the developer community by publishing and maintaining open-source tools. Collaboration and Communication : Work closely with DevOps, Platform Engineering, and Security teams to understand data requirements. Document APIs, integrations, and workflows for internal and external stakeholders. Code Quality and Testing : Write unit and integration tests to ensure code reliability. Perform code reviews and enforce best practices in Python development. Required Skills and Qualifications Education & Expereince Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience). Minimum 4 yrs of relevant experience is needed Technical Expertise : Proficiency in Python with a focus on building scalable applications. Experience with API frameworks such as FastAPI , Django Rest Framework , or Flask . Knowledge of data serialisation formats (e.g., JSON , YAML ). Knowledge of event-driven architecture. Knowledge of queuing system like Kafka, RabbitMQ and SQS. Knowledge of Role-Based Access Control (RBAC) and least-privilege principles to secure all IDP interactions. Integration Experience : Experience building integrations with third-party tools like Jenkins , GitLab , Prometheus , or AWS . Familiarity with APIs for monitoring tools, container registries, and CI/CD systems. DevOps and Cloud : Understanding of Kubernetes , Docker , and cloud platforms (AWS, GCP, Azure). Familiarity with GitOps practices and tools like ArgoCD . Data Processing : Experience with data pipelines and ETL workflows. Knowledge of PostgreSQL , MongoDB , or other relational/non-relational databases. Design systems for data parsing and transformation , including robust handling of YAML and JSON . Open Source : Proven experience contributing to or maintaining open-source projects. Familiarity with Git and GitHub workflows. Soft Skills : Strong communication skills and the ability to work in a collaborative environment. Analytical mindset with attention to detail and problem-solving skills. Preferred Qualifications Familiarity with Port or other Internal Developer Portal (IDP) tools. Experience with security practices, including API authentication and data encryption. Understanding of AWS, Kubernetes and DevOps practices. Knowledge of DORA metrics and CI/CD pipeline observability. Exposure to Infrastructure-as-Code tools (e.g., Terraform , Pulumi ). Familiarity with testing frameworks like pytest or unittest . Why Smarsh? Ready to join a thriving tech company that’s redefining digital archiving and business intelligence? Smarsh is the leading comprehensive archiving platform. Recognized as one of today’s fastest growing companies in the U.S., Smarsh delivers innovative cloud-based solutions that help organizations manage and enforce flexible and secure records retention and compliance strategies for electronic communications, including social media and enterprise social networks (Yammer, Chatter, Facebook, LinkedIn and more). Our motto is ‘People First. Inspire Confidence. Embrace the Impossible.’ We hire lifelong learners who have a passion for their discipline and a track record of excellence. To learn more about us, visit www.smarsh.com/careers

Company Description Smarsh is the leader in Communications Compliance, Archiving, and Analytics. We provide compliance across the broadest set of communications channels with insights on what’s being captured. Smarsh customers manage over 500 million daily conversations across 80 channels - and it’s still growing. Our customers include the top 10 U.S., top 8 European, top 5 Canadian, and top 3 Asian banks. At Smash, we’ve been helping our customers manage new forms of communication since 1998. We work closely with regulators including the SEC, FINRA, IIROC, PRA, FCA, and with our customers, to ensure that they understand the capabilities of today’s technology and that our platform meets their most stringent requirements. Job Description: The Senior Security Operations Analyst is an expert-level role in the Security Operations Center (SOC), responsible for handling the most complex and critical security incidents. This role involves advanced threat analysis, incident response, and proactive threat hunting. The Senior Security Operations Analyst also contributes to the strategic improvement of the organization's security posture. Skills and Experience : Experience: 10 plus years of experience in cybersecurity, particularly in security operations. Cybersecurity Expertise: Advanced knowledge of cybersecurity threats, vulnerabilities, malware investigation and incident response, evidence collection, communication and documentation Technical Proficiency: Proficiency in operational support, Security Architecture of SIEM, SOAR, EDR, XDR, Firewalls and other security tools. Analytical Skills: Strong analytical, investigative, and problem-solving skills. Forensic Analysis: Experience with forensic analysis and malware analysis. Certifications: Relevant certifications such as CFCE, CISSP, GCIH, or GCIA. Language Skills: Excellent verbal and writing skills in English. On Call Support: Rotational on call support for high severity incidents in a 24x7 environment. Typical Tasks: Incident Analysis: Conduct detailed analysis of escalated security incidents. Coordination of end-to-end Security Incident management on escalated incidents, ensuring timely updates to stakeholders and efficient resolution of incidents. Incident Response: Lead the development and implementation of incident response plans. Threat Monitoring and Analysis: Monitor security alerts and events using SIEM and other security tools. Lead and coordinate proactive threat hunting to identify potential risks and vulnerabilities. Analyze and integrate threat intelligence feeds to the platforms and stay updated on emerging threats. Mentorship: Mentor and provide guidance to Security analysts on incident handling. Foster a culture of continuous improvement and learning. Forensic Analysis: Perform forensic analysis and malware analysis of Computers, Cloud, Networks, Mobile devices and other digital medias Architecture Design: Develop and refine architecture of Security Tools and platforms Collaboration: Creatively solve problems collaborating with SecOps, Platform, Delivery, IT and Engineering team members. Qualifications: Education: Bachelor’s degree in computer science, Cybersecurity, or a related field. Certifications: Advanced certifications such as CISSP, OSCP, GCIH, GSOC or GCIA. Incident Response Experience: 7+ years of experience in Cyber Incident response and investigations. Leadership Skills: Strong leadership and communication skills. Why Smarsh? Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humour. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

Smarsh is the leader in communications compliance, archiving, and analytics. We provide compliance across the broadest set of communications channels with insights on what’s being captured. Smarsh customers manage over 500 million daily conversations across 80 channels and growing. Customers include the top 10 U.S., top 8 European, top 5 Canadian, and top 3 Asian banks. The Smarsh advantage is customers stay ahead of compliance and uncover patterns and relationships hidden within their data. At Smarsh , we’ve been helping our customers manage new forms of communication since 1998. We work closely with regulators including the SEC, FINRA, IIROC, and the PRA and FCA, and with our customers, to ensure that they understand the capabilities of today’s technology and that our platform meets their most stringent requirements. Our products include Connected Capture, Connected Archive, Web Archive & Business Solutions. About the team: The Lead Security Operations Analyst - plays a critical role in the Security Operations Center (SOC) by handling escalated incidents from the analysts. This role involves in-depth analysis, incident response coordination, mentoring of analysts, real time security monitoring, threat hunting and ensuring compliance with the Security policies and standards. Skills and Experience: Experience: 10 plus years of experience in cybersecurity, particularly in security operations. Cybersecurity Expertise: Advanced knowledge of cybersecurity threats, vulnerabilities, malware investigation and incident response, evidence collection, communication and documentation Technical Proficiency: Proficiency in operational support, Security Architecture of SIEM, SOAR, EDR, XDR, Firewalls and other security tools. Analytical Skills: Strong analytical, investigative, and problem-solving skills. Forensic Analysis: Experience with forensic analysis and malware analysis. Certifications: Relevant certifications such as CFCE, CISSP, GCIH, or GCIA. Language Skills: Excellent verbal and writing skills in English. On Call Support: Rotational on call support for high severity incidents in a 24x7 environment. Roles and Responsibilities Incident Analysis: Conduct detailed analysis of escalated security incidents. Coordination of end-to-end Security Incident management on escalated incidents, ensuring timely updates to stakeholders and efficient resolution of incidents. Incident Response: Lead the development and implementation of incident response plans. Threat Monitoring and Analysis: Monitor security alerts and events using SIEM and other security tools. Lead and coordinate proactive threat hunting to identify potential risks and vulnerabilities. Analyze and integrate threat intelligence feeds to the platforms and stay updated on emerging threats. Mentorship: Mentor and provide guidance to Security analysts on incident handling. Foster a culture of continuous improvement and learning. Forensic Analysis: Perform forensic analysis and malware analysis of Computers, Cloud, Networks, Mobile devices and other digital medias Architecture Design: Develop and refine architecture of Security Tools and platforms Collaboration: Creatively solve problems collaborating with SecOps, Platform, Delivery, IT and Engineering team members. Qualifications: Education: Bachelor’s degree in computer science, Cybersecurity, or a related field. Certifications: Advanced certifications such as CISSP, OSCP, GCIH, GSOC or GCIA. Incident Response Experience: 7+ years of experience in Cyber Incident response and investigations. Leadership Skills: Strong leadership and communication skills. Why Smarsh? Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like