Cloud Engineer

Company Description

Smarsh is the leader in communications compliance, archiving, and analytics. We provide compliance across the broadest set of communications channels with insights on what’s being captured. Smarsh customers manage over 500 million daily conversations across 80 channels and growing. Customers include the top 10 U.S., top 8 European, top 5 Canadian, and top 3 Asian banks. The Smarsh advantage is customers stay ahead of compliance and uncover patterns and relationships hidden within their data.

Role Overview

Engineer

Key Responsibilities

API Development

• Design, develop, and maintain robust APIs to push data into the IDP.
• Ensure high performance, scalability, and security in API implementations.
• Collaborate with teams to integrate APIs with existing systems.

Integration Development

• Build and maintain open-source integrations for third-party tools (e.g., monitoring systems, CI/CD pipelines, container registries).
• Write reusable, testable, and efficient Python code to bridge systems with the IDP.

Data Processing and Transformation

• Develop data pipelines to process, transform, and push data into the IDP.
• Implement error handling and logging mechanisms to ensure reliability.
• Design systems for

  data parsing and transformation

  , including robust handling of

  YAML, JSON

  , and other serialisation formats to normalise inputs from disparate sources.

Open-Source Contribution

• Contribute to open-source projects that enhance the IDP ecosystem.
• Actively participate in the developer community by publishing and maintaining open-source tools.

Collaboration and Communication

• Work closely with DevOps, Platform Engineering, and Security teams to understand data requirements.
• Document APIs, integrations, and workflows for internal and external stakeholders.

Code Quality and Testing

• Write unit and integration tests to ensure code reliability.
• Perform code reviews and enforce best practices in Python development.

Required Skills and Qualifications

Education & Expereince

• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience).

• Minimum 4 yrs of relevant experience is needed

Technical Expertise

• Proficiency in

  Python

  with a focus on building scalable applications.
• Experience with API frameworks such as

  FastAPI

  ,

  Django Rest Framework

  , or

  Flask

  .
• Knowledge of data serialisation formats (e.g.,

  JSON

  ,

  YAML

  ).
• Knowledge of

  event-driven architecture.

• Knowledge of queuing system like

  Kafka, RabbitMQ and SQS.

• Knowledge of

  Role-Based Access Control (RBAC)

  and least-privilege principles to secure all IDP interactions.

Integration Experience

• Experience building integrations with third-party tools like

  Jenkins

  ,

  GitLab

  ,

  Prometheus

  , or

  AWS

  .
• Familiarity with APIs for monitoring tools, container registries, and CI/CD systems.

DevOps and Cloud

• Understanding of

  Kubernetes

  ,

  Docker

  , and cloud platforms (AWS, GCP, Azure).
• Familiarity with GitOps practices and tools like

  ArgoCD

  .

Data Processing

• Experience with data pipelines and ETL workflows.
• Knowledge of

  PostgreSQL

  ,

  MongoDB

  , or other relational/non-relational databases.
• Design systems for

  data parsing and transformation

  , including robust handling of

  YAML and JSON

  .

Open Source

• Proven experience contributing to or maintaining open-source projects.
• Familiarity with Git and GitHub workflows.

Soft Skills

• Strong communication skills and the ability to work in a collaborative environment.
• Analytical mindset with attention to detail and problem-solving skills.

Preferred Qualifications

• Familiarity with

  Port

  or other Internal Developer Portal (IDP) tools.
• Experience with security practices, including API authentication and data encryption.
• Understanding of

  AWS, Kubernetes and DevOps

  practices.
• Knowledge of DORA metrics and CI/CD pipeline observability.
• Exposure to Infrastructure-as-Code tools (e.g.,

  Terraform

  ,

  Pulumi

  ).
• Familiarity with testing frameworks like

  pytest

  or

  unittest

  .

Why Smarsh?

Ready to join a thriving tech company that’s redefining digital archiving and business intelligence?

Smarsh is the leading comprehensive archiving platform. Recognized as one of today’s fastest growing companies in the U.S., Smarsh delivers innovative cloud-based solutions that help organizations manage and enforce flexible and secure records retention and compliance strategies for electronic communications, including social media and enterprise social networks (Yammer, Chatter, Facebook, LinkedIn and more).

www.smarsh.com/careers