61 Yammer Jobs

Job Description Job Title - Change Communication - Associate Manager - T&O- (S&C GN) Management Level: 8- Associate Manager Location: Gurugram, Bangalore, Mumbai, Pune, Hyderabad, Kolkata and Chennai Must have skills: Change Communication Good to have skills: Internal communication OR External communication OR Corporate communication Experience: Minimum 7 to 10 year(s) of experience is required post Masters/PG Educational Qualification: Master’s Degree or Post Graduate Diploma in Advertising/Public Relations/Mass Communications from reputed institutes in India Fulltime Job Summary: Aligned to the strategic priorities of our clients, we are committed to activating human potential to drive enterprise transformation across industries. At Capability Network, we help clients navigate disruption, accelerate growth, and create value while staying agile in an ever-changing business environment. As a part of our high-impact Talent & Organization / human potential team, you will help drive the following . Roles & Responsibilities: Although no two days at Accenture are the same, as a Change Communications Associate Manager in our T&O practice, a typical day might include: Discovering stakeholders’ challenges & expectations and define and execute a Communications strategy and plan to support business transformational change programs, in line with the Change approach and strategy. Conducting stakeholder engagement sessions across various levels in the client organization to gain buy-in and explain transformation benefits Co-creating solutions and conducting stakeholder meetings for comms need analysis Creating and implementing robust communications strategies that prepare an organization to put new business processes into practice Assisting clients in developing their change communications capability and becoming more agile businesses Planning and executing end-to-end Communication Campaigns involving strategic design, content writing, creative media development and communications measurement Strategizing and supporting Change Branding and Communications interventions for different stakeholder segments using multiple communication channels and platforms Leveraging social and digital technologies in change management and communications - Developing and executing social and digital communication strategies, managing employee communities, curating content and narratives to engage diverse stakeholder groups Guiding and working closely with a team of Graphic Designers to develop engaging communications for different media platforms Applying and implementing Communications Analytics in day-to-day project work – measurement of campaigns using digital tools, apps etc. Coaching and mentoring junior team members to develop next gen comms thought leadership assets etc. Innovating and contributing to thought leadership in new areas like Social Listening, Cyber Security, Intelligent Automation etc. Leading or contributing to practice-building efforts such as recruiting, training and capability development Supporting a team of Solution Architects from various markets to help identify the right solution for comms for clients, within larger transformation opportunities Working across a dynamic, international team where English is the common language Collaborating with the best and brightest minds in the industry Includes some travel for client projects etc. Professional & Technical Skills: MBA (Optional/Good to have) Master’s Degree or Post Graduate Diploma in Advertising/Public Relations/Mass Communications from reputed institutes in India. 7 to 10 years of relevant communications experience in Internal Communications/Marketing Communications/Digital Communications/Corporate Communications/Public Relations/change management-related communications programs for leading global organizations. Experience of working in Global consulting firms in client facing comms and strategy roles Ability to effectively manage senior stakeholders/clients in a multi-cultural and global environment Experience of working in planning and executing complex communication interventions in a multicultural global environment: Change Comms Strategy & Initiatives, Engagement, Culture, Leadership Communication, Corporate Rebranding etc. Should understand planning, executing and measuring social and digital media campaigns for internal (Yammer, JIVE, Salesforce etc.) and external (Facebook, Twitter, YouTube, Instagram) platforms Should have worked closely with a team of Graphic Designers to create media/creatives for print, web, social and digital platforms Ability to understand the business of any given enterprise and articulate the business value of recommendations/plans/strategies Experience of working on ERP implementations, enterprise wide technology transformations, cloud-based implementations, Intelligent Automation implementations, Shared Service setups and Cyber Security education and awareness programs will be a bonus. Foreign language capabilities (e.g. Arabic, Japanese, French) will be an added advantage Additional Information: Excellent communication skills with strong written and verbal English. Strategic mindset Experience in internal/external communications with some exposure to Change/Transformation communications is a plus Experience of Social and Digital communications Natural leader; easily establishes relationships with clients and colleagues Team Player; enjoys the intellectual stimulation of collaborating with colleagues around the world Determined; appreciates a challenge and overcoming obstacles to achieve results Digitally savvy; continuous learner A transparent career path A supportive culture that is serious about training, coaching and continuous learning A global network where only state-of-the-art tools and technologies will do A bighearted environment with opportunities to give back to our local communities About Our Company | Accenture Experience: Minimum 7 to 10 year(s) of experience is required post Masters/PG Educational Qualification: Master’s Degree or Post Graduate Diploma in Show more Show less

Viva Engage connects people through communities, bringing leaders and employees together to share knowledge, clarify priorities, and build relationships. Viva Engage (formerly Yammer) is the premier tool to create multi-directional dialogue between tens of millions of employees worldwide every month. Engage team members are at the forefront of driving AI applications and Copilot adoption to make communication and information sharing easy and authentic. Our work supports top challenges for our customers, including digital safety, trusted security standards, and deep analytics to help our customers maximize reach, reduce inefficiencies, and create a thriving organizational culture. We would love to have you join the team driving innovation, connection, and community for our valued global customers. Our engineers develop the services that power all our experiences. Viva Engage has a plethora of interesting engineering challenges - like supporting large-scale conversations and communities with hundreds of thousands of participants. We deploy new code every day to our tens of millions of users and are constantly innovating to improve the system and deliver a delightful experience. Our Stack Linux on Azure GraphQL API gateway Postgres, CosmosDB, Redis, RabbitMQ Java and Ruby on Rails services, deployed as docker containers Mesos and Kubernetes container orchestration Observability: Grafana metrics, Azure Data Explorer log aggregation React.js. Redux, Relay Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Lead the design and development of major services with tens of millions of users, operating in multiple global regions. Mentor and train other engineers in software best practices and design techniques. Help build and maintain a strong engineering culture. Provide strategic direction for the evolution of the Viva Engage technology stack, building alignment with other senior technical leaders. Collaborate with product, design, and engineering to deliver a delightful experience. Continually seek deeper insights into the performance and scalability of our systems. Experiment, A/B test key hypothesis to make data driven decisions. Qualifications Required Qualifications: Bachelor's Degree in Computer Science or related technical field AND 10+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Proficient coding in languages such as C, C++, C#, Java, Ruby. Experience building large scale, resilient distributed systems. Possess efficient, tenacious debugging skills using logs and metrics. Other Requirements Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications Bachelor's Degree in Computer Science or related technical field AND 10+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Master's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. #VivaEngage Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

Requirements Elicitation, Understanding, Analysis, & Management Understand the project's Vision and requirements, and contribute to the creation of the supplemental requirements, building the low-level technical specifications for a particular platform and/or service solution. Project Planning, Tracking, & Reporting Estimate the tasks and resources required to design, create (build), and test the code for assigned module(s). Provide inputs in creating the detailed schedule for the project. Support the team in project planning activities, in evaluating risks, and shuffle priorities based on unresolved issues. During development and testing, ensure that assigned parts of the project/modules are on track with respect to schedules and quality. Note scope changes within the assigned modules and work with the team to shuffle priorities accordingly. Communicate regularly with the team about development changes, scheduling, and status. Participate in project review meetings. Tracking and reporting progress for assigned modules Design: Create a detailed (LLD) design for the assigned piece(s) with possible alternate solutions. Ensure that LLD design meets business requirements. Submit the LLD design for review. Fix the detailed (LLD) design for the assigned piece(s) for the comments received from team. Development & Support Build the code of high-priority and complex systems according to the functional specifications, detailed design, maintainability, and coding and efficiency standards. Use code management processes and tools to avoid versioning problems. Ensure that the code does not affect the functioning of any external or internal systems. Perform peer reviews of code to ensure it meets coding and efficiency standards. Act as the primary reviewer to review the application code created by software engineers to ensure compliance to defined standards. Recommend changes to the code as required. Testing & Debugging Attend the Test Design walkthroughs to help verify that the plans and conditions will test all functions and features effectively. Perform impact analysis for issues assigned to self and software engineers. Actively assist with project- and code-level problem solving, such as suggesting paths to explore when testing engineers or software engineers encounter a debugging problem, and escalate urgent issues. Documentation Review technical documentation for the code for accuracy, completeness, and usability. Document and maintain the reviews conducted and the unit test results. Process Management Adhere to the project and support processes. Adhere to best practices and comply with approved policies, procedures, and methodologies, such as the SDLC cycle for different project sizes. Shows responsibility for corporate funds, materials and resources. Ensure adherence to SDLC and audits requirements. Adhere to best practices and comply with approved policies, procedures, and methodologies. Position Summary As a Lead Collaboration Engineer at Guardian Life Insurance, you will be responsible for designing, building, testing, deploying, and supporting Microsoft 365 collaboration capabilities for 16,000 users globally. You are Excellent problem solver Strong collaborator with team members and other teams Strong communicator, documenter, and presenter Strong project ownership and execution skills, ensuring timely and quality delivery. Continuous self-learner, subject matter expert for Microsoft 365 You have Bachelor’s degree in computer science, Information Technology, or significant relevant experience 5+ years of experience, preferably in a large financial services enterprise Expert-level experience with Microsoft 365: Administration, Outlook/Exchange Online/Exchange Server, Teams, SharePoint Online/OneDrive, Power Automate, Viva Engage (Yammer), Stream, PowerShell scripting, advanced troubleshooting diagnostics, Copilot, Word, Excel, PowerPoint, OneNote, Visio, Project, Whiteboard, To Do, Planner, Lists, Viva Insights, Power Apps, Loop, Azure. Intermediate-level experience with Proofpoint E-mail Protection or a similar e-mail security service – Administration, Routing, Allow/Block List, Encryption, DLP, Send Securely, Secure Portal, SPF/DKIM/DMARC, delivery troubleshooting, incident response. Knowledge of other complimentary collaboration applications are desired: Zoom, BitTitan MigrationWiz, or ShareGate. Strong knowledge of IT Service Management and ITIL, preferably using Service Now – Incidents, Tasks, Problems, Knowledge, CMDB, Reporting, Dashboards. Proven ability to manage support and request tickets within SLAs, and drive Microsoft support cases to closure. Knowledge of Project Management using waterfall and agile frameworks. Proven ability to complete projects reliably and with quality. Knowledge of Networking and Security - DNS, Active Directory, Entra ID (Azure AD) including conditional access policies, certificates, firewalls, proxies, cloud access security brokers (CASB), single sign on (SSO), multi-factor authentication (MFA), data loss prevention (DLP) and identity and access management (IAM). Knowledge of Endpoints, Servers, and Cloud – Devices, operating systems, browsers, Intune, System Center, Nexthink, Amazon AWS, Azure. Microsoft certifications are desired, preferably MS-900, MS-700, MS-721, MS-102 You will Deliver excellent support for Collaboration capabilities to achieve service level agreements. Participation in the team on-call support rotation is required. Design, build, test, and deploy new Collaboration capabilities to achieve strategic goals and key deliverables reliably and with quality. Current goals are focused on Copilot, and Service Improvements. Reporting Relationships As our Collaboration Engineer, you will administratively report to our Delivery Manager/ Head of IT who reports to our Head of Infrastructure IT; and functionally to the Head of Collaboration Technology. Location: This position can be based in any of the following locations: Gurgaon For internal use only: R000106866

Principal Software Engineer Hyderabad, Telangana, India Date posted Jun 16, 2025 Job number 1830216 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Software Engineering Discipline Software Engineering Employment type Full-Time Overview Viva Engage connects people through communities, bringing leaders and employees together to share knowledge, clarify priorities, and build relationships. Viva Engage (formerly Yammer) is the premier tool to create multi-directional dialogue between tens of millions of employees worldwide every month. Engage team members are at the forefront of driving AI applications and Copilot adoption to make communication and information sharing easy and authentic. Our work supports top challenges for our customers, including digital safety, trusted security standards, and deep analytics to help our customers maximize reach, reduce inefficiencies, and create a thriving organizational culture. We would love to have you join the team driving innovation, connection, and community for our valued global customers. Our engineers develop the services that power all our experiences. Viva Engage has a plethora of interesting engineering challenges - like supporting large-scale conversations and communities with hundreds of thousands of participants. We deploy new code every day to our tens of millions of users and are constantly innovating to improve the system and deliver a delightful experience. Our stack: Linux on Azure GraphQL API gateway Postgres, CosmosDB, Redis, RabbitMQ Java and Ruby on Rails services, deployed as docker containers Mesos and Kubernetes container orchestration Observability: Grafana metrics, Azure Data Explorer log aggregation React.js. Redux, Relay Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications: Bachelor's Degree in Computer Science or related technical field AND 10+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Proficient coding in languages such as C, C++, C#, Java, Ruby. Experience building large scale, resilient distributed systems. Possess efficient, tenacious debugging skills using logs and metrics. Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: Bachelor's Degree in Computer Science or related technical field AND 10+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Master's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. #VivaEngage Responsibilities Lead the design and development of major services with tens of millions of users, operating in multiple global regions. Mentor and train other engineers in software best practices and design techniques. Help build and maintain a strong engineering culture. Provide strategic direction for the evolution of the Viva Engage technology stack, building alignment with other senior technical leaders. Collaborate with product, design, and engineering to deliver a delightful experience. Continually seek deeper insights into the performance and scalability of our systems. Experiment, A/B test key hypothesis to make data driven decisions. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

About ETS ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL®, TOEIC®, GRE® and Praxis® tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide. Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide. Job Summary We are seeking an exceptionally skilled and experienced Microsoft 365 Collaboration Engineer to join our team. The ideal candidate will be a collaborative individual responsible for implementing and managing solutions within the Microsoft 365 suite. This role necessitates comprehensive knowledge of Entra ID, Microsoft 365 collaboration tools, including Teams, SharePoint Online, Exchange Online, OneDrive, and Power Platform tools, along with strong problem-solving abilities and communication skills. Furthermore, we require candidates who have previously worked on modern conference room setups with MTR as well as third-party collaboration tools. Key Responsibilities Engineer and Implement collaboration solutions using Microsoft 365 tools to support business requirements. Manage and maintain Microsoft 365 collaboration services, including Teams, SharePoint Online, Exchange Online, OneDrive, Power Tools and EntraID. Configure cross-tenant synchronization and manage multiple tenants effectively. Require a very good knowledge of Entra Identity and Exchange Identity. Provide technical support and troubleshooting for Microsoft 365 collaboration-related issues. Collaborate with cross-functional teams to ensure seamless integration of Microsoft 365 collaboration services. Develop and maintain documentation for Microsoft 365 collaboration configurations and procedures. Stay up to date with the latest Microsoft 365 collaboration features and updates. Conduct training sessions and workshops for end-users on Microsoft 365 collaboration tools and best practices. Ensure compliance with security policies and procedures related to Microsoft 365 collaboration services. Support modern conference room setups and technologies. Able to host Teams webinars and town hall meetings. Possess knowledge and understanding of digital signage. Implement Microsoft 365 governance, including managing SharePoint sites (modern, Teams, communication), retention policies, and Graph API knowledge. Utilize Microsoft Azure for various cloud-based solutions and integrations. Qualifications Bachelor's degree in computer science, Information Technology, or a related field. Minimum of 4+ years of experience in managing and implementing Microsoft 365 collaboration solutions. Strong knowledge of Microsoft 365 collaboration tools, including Teams, SharePoint Online, OneDrive, and Yammer. Working knowledge of managing multiple tenants and configuring cross-tenant synchronization. Experience with PowerShell scripting, Power Apps and automation. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Experience with modern conference room support, hosting Teams webinars and townhall meetings, and digital signage. Knowledge of Microsoft 365 governance, including managing SharePoint sites (modern, teams, communication), retention policies, and Graph API. Proficiency in Microsoft Power Platform tools. Experience with Microsoft Azure. Deep knowledge of Entra Identity and Exchange Identity. ETS is mission driven and action oriented We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning. We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. Â In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth! As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. Â At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you! ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity. Show more Show less

Location/s: Mumbai Relocation supported: Within country; Not supported, but internal applications are welcome Roles & Responsibilities We are seeking a Learning & Development Specialist to join our North America team. A passionate individual who thrives on creating meaningful learning experiences that uplift people, strengthen teams, and drive positive change. This is your opportunity to be part of a collaborative, caring, and forward-thinking environment where your contributions matter and your growth is celebrated. Responsibilities Working in tandem with the wider North America learning and development team and maintaining open lines of communication, the L&D Specialist will be responsible for: Coordinating the set-up of training sessions in our learning management system (SAP/Connected Learning) Acting in the Producer’s role of learning sessions in Teams Posting pre-approved announcements and other L&D communications through Compass (our intranet), Teams, Yammer, and email Participating in process improvement discussions Inviting, tracking and ensuring attendance of learning experiences Performing miscellaneous administrative tasks and ad hoc assignments as required Monitoring completion of applicable eLearning courses Facilitate a schedule of learning events across each year of the programme Evaluate informal and formal training feedback to revise and maintain training Maintaining required communications related to learning initiatives and maintaining a comprehensive SharePoint site Provide timely and informative reports regarding training completion, budget spend, feedback, Connected conversations and ROI Candidate Specification We’re looking for someone who is not only capable but also deeply committed to people development: Bachelor’s degree in human resources. business administration or relatable discipline Previous experience in Learning & development function in an administrative role Exceptional communication skills in English – spoken and written Demonstrate creativity, initiative, adaptability and diversity awareness. Fast learner with an outgoing personality Capable of building a network within the company Excellent communication and personality Working hours must be flexible to ensure collaboration with North America which includes accommodating eastern time (EST or EDT) and pacific time (PST or PDT). Development requirements: To demonstrate progressive proficiency and ability to deliver and facilitate training Develop one’s own knowledge of evaluation of training methodology Research industry best practice approaches for innovations in learning If you’re passionate about learning, driven by purpose, and eager to grow in a supportive and inclusive environment, we’d love to hear from you. At Mott MacDonald, your story is just beginning—and together, we’ll build a better future. We Can Offer (subject To Company’s Policy) Agile and safe working environment Competitive annual leave and sick leaves Group incentive scheme Group term life insurance, Workmen’s compensation and Group medical insurance coverage Short and Long-term Global employment opportunities Global collaboration and knowledge sharing Digital Innovation and Transformation Equality, diversity and inclusion We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute. Agile working At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team and personal commitments. We embrace agility, flexibility and trust. Location(s): Mumbai, MH, IN Contract Type: Permanent Work Pattern: Full Time Market: Various Discipline: Human resources and talent acquisition Job Ref: 9129 Recruiter Contact: Supriya Yadavalli Show more Show less

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Job Title: SM Application Portfolio and Configuration Management Process Analyst Job Summary: The Application Portfolio and Configuration Management Process Analyst is responsible for performing configuration management activities including tracking compliance, resolving data discrepancies within APM (Application Portfolio Management) and CMDB (Configuration Management Database) and other data repository tools, completing defined tasks with regard to creation of configuration plans, project intake, documentation updates and audit activities. Additionally, the role helps ensure that the mechanics of the processes are monitored, followed as specified and that the organization is in compliance with it. The role also assists Process Owners by providing reporting and analysis of process operations with a goal toward improving efficiencies and costs. The role will also assist with completion of routine work requests associated with the processes and identification of the areas for improvements. Essential Functions of the Job: Define, implement, communicate Application Portfolio and Configuration Management process Gather and process a data to identify process performance areas and measurements Identify process gaps, propose corrective actions and remediation plans, address defects to appropriate teams for resolution Propose and develop solutions based on the business requirements of different users in the enterprise Identify areas for continuous process improvement and help develop strategies to enhance the process based on customer feedback and requirements Assist with designing workflows and process strategies to improve overall business performance Preparation and publishment of a regular data audit reports to APM, CMDB stakeholders with quality rules and KPIs Assist with defining business requirements Contribute to product management, propose tool enhancements and developments based on business requirements, support testing Work collaboratively with external teams/ individuals to get data issues addressed and resolved Application Portfolio and Configuration process documentation maintenance, review and updates Use own experience to drive process initiatives following industry best practices and tools Analytical/Decision Making Responsibilities: Monitors/analyzes configuration data and compliance activities to identify trends, discover anomalies, and ensure proper management of the Application Portfolio and Configuration Management process Demonstrates analytical and systematic approach to problem solving Empowered to liaise with other functions in IT Services to establish quality improvement in managed processes Ability to clearly and accurately document tasks Demonstrates the ability to follow documented steps within the procedure documentation Encouraged to question management in the suitability of tasks assigned, when direct conflict between those tasks and other tasks/goals show potential conflict. Demonstrates an understanding of urgency, timelines, and questions items delegated to them not fully understood at the time of delegation Determines when to escalate to management as opposed to following scripted procedures, depending on the seriousness of the anomaly Knowledge and Skills Requirements: Demonstrates a fundamental knowledge of Application Portfolio and Configuration Management process principles and how it interacts with other processes/ services in the enterprise Good knowledge and understanding of APM, CMDB with a practical application Proven experience on working with data repository, data reconciliation, clean-ups, deep dive analysis Understanding of ServiceNow APM, CMDB data model, discovery tools, integrated data feeds etc Well-rounded knowledge of ITIL Service Lifecycles and Service Management Processes (like Change, Incident, Problem) Basic knowledge of IT Operations, Applications, Systems and Infrastructure Ability to work autonomously as well as within a team environment where necessary Demonstrate practical knowledge and professional capabilities to introduce best practices for IT Service Management systems and consequently improve the organization’s IT processes and services, effectiveness and overall performance. A strong working knowledge of Microsoft Office products including Excel, Visio and PowerPoint as well as knowledge sharing tools such as SharePoint, Yammer Microsoft Teams to manage activities and discussions. Fluent English language skills (verbal and written) Experience working in a global environment and virtual teams across the enterprise Strong analytical skills, problem solving and communication Supervision Responsibilities: Works under direct supervision but is expected to work autonomously; specific instructions are usually provided, and work is reviewed at frequent milestones; determines when problems should be escalated to a higher level; there is an expectation that this individual will also be able to work under own initiative to achieve agreed goals; there are no direct reports to this role. Assigned staff may be remote based and/or in a work from home setting that will require distance management skills across locations, cultures and time zones. Job Requirements: Education: Graduated a College/University in related technology field (Computer, Engineering, Science subjects etc). Experience: Demonstrated 5-8 years’ experience in a Configuration Management role within IT Service Management or equivalent job experience. ServiceNow platform and products – practical usage highly recommended. Certification Requirements: ITIL best practices with V3/V4 certifications, Microsoft Office products, data analytics tools, Agile etc EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Show more Show less

Hiring Manager: Team lead – Projects Location: Hyderabad, India Job type: Permanent, Full time About The Job Our Team: Our Hubs are a crucial part of innovatively improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready? As part of Medical Innovation – MedDev team, we are seeking a Project Manager to oversee and ensure timely delivery of all project milestones in collaboration with other internal teams. This role will be pivotal in coordinating efforts to meet deliverable timelines, particularly focusing on MedDev operating model and MedDev Digital Capabilities within the Specialty Care Therapeutic area. Main Responsibilities Operation Manages and monitor the day-to-day operation of office administrative tasks for the Medical Innovation team; ensures smooth workflow and efficiency related to administration. Schedules and maintains regular meetings for MedDev team, taking care of the calendars of the team and corresponding with other assistants. Collaborate with MedDev team to develop, coordinate, and implement detailed project plans. Ensure all project deliverables are met within the specified timelines. Monitor project progress and adjust as necessary to meet deadlines and program objectives. Facilitate communication between the MedDev team and other internal teams to ensure alignment and clarity on project goals and timelines. Support the development and execution of MedDev and MedDev digital capabilities. Coordinate workshops and logistics for internal meetings (hotel, activity venue, meals, travel details, etc.). Manage bookings and facilitate of all types of meetings including booking of meeting venues and ordering catering for large meetings. Organize international and domestic travel arrangements and administration as required including expense reimbursements in Concur. Manage suppliers in ordering resources and services including initiating POs and overseeing the delivery. Manage event coordination and ensure seamless coordination with stakeholders. Manage e-mail distribution lists and business system access administration (req submission, follow up) as per functional inquiries. Spearhead and maintain the MedDev SharePoint site, ensuring up-to-date content accessibility for internal stakeholders. Effectively collaborate with cross functional teams to update content and liaise with strategy and operations leads for alignment, supporting effective cross-functional communication and resource management. Regularly track and monitor project status, organize timelines, plan project milestones, set reminders, measure project’s progress, share status and success. Prepare for meetings, develop presentations, manage multiple deadlines, and maintain oversight of critical details. Drive project governance meetings with various stakeholders, vendors, logistics and digital team etc. and execute effective coordination to track and monitor the progress of the projects Being a strong point of contact on Zoom/telephone to ensure all queries and issues are dealt with or escalated as appropriate. Support contract management with the establishment of contract with internal and external vendors. Key Skills Proven experience in project management, particularly in medical transformation and new product planning. Engaging presence, proactive thinking with excellent communication skills. Strong organizational and time-management skills. Ability to work effectively with external agencies and internal cross-functional teams. Familiarity with Specialty Care Therapeutic areas and the North American market. Proficiency in using project management tools and software. Effective communication and interpersonal skills. About You Proactive personality with minimum 10 years of experience Proven ability to work effectively in a team-oriented environment. Demonstrated organizational skills and ability to prioritize. Strong project management skills and sound understanding of medical science. Previous experience in a managing medical and digital projects within a fast-paced business. Proficient at providing calendar support. Eloquent at communication through social media networks such as, Yammer and Linkedin Proven ability to meet deadlines and make best use of limited resources. Strong team player who is self-motivated and able to multi-task under pressure. Job type: Permanent, Full time Education: College graduate (advantage: manager assistant, secretary qualification) Languages: Business fluent in English, both written and spoken. Pursue progress, discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability, gender identity or Veteran status. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com! null Show more Show less

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Job Title: SM Application Portfolio and Configuration Management Process Analyst Job Summary: The Application Portfolio and Configuration Management Process Analyst is responsible for performing configuration management activities including tracking compliance, resolving data discrepancies within APM (Application Portfolio Management) and CMDB (Configuration Management Database) and other data repository tools, completing defined tasks with regard to creation of configuration plans, project intake, documentation updates and audit activities. Additionally, the role helps ensure that the mechanics of the processes are monitored, followed as specified and that the organization is in compliance with it. The role also assists Process Owners by providing reporting and analysis of process operations with a goal toward improving efficiencies and costs. The role will also assist with completion of routine work requests associated with the processes and identification of the areas for improvements. Essential Functions of the Job: Define, implement, communicate Application Portfolio and Configuration Management process Gather and process a data to identify process performance areas and measurements Identify process gaps, propose corrective actions and remediation plans, address defects to appropriate teams for resolution Propose and develop solutions based on the business requirements of different users in the enterprise Identify areas for continuous process improvement and help develop strategies to enhance the process based on customer feedback and requirements Assist with designing workflows and process strategies to improve overall business performance Preparation and publishment of a regular data audit reports to APM, CMDB stakeholders with quality rules and KPIs Assist with defining business requirements Contribute to product management, propose tool enhancements and developments based on business requirements, support testing Work collaboratively with external teams/ individuals to get data issues addressed and resolved Application Portfolio and Configuration process documentation maintenance, review and updates Use own experience to drive process initiatives following industry best practices and tools Analytical/Decision Making Responsibilities: Monitors/analyzes configuration data and compliance activities to identify trends, discover anomalies, and ensure proper management of the Application Portfolio and Configuration Management process Demonstrates analytical and systematic approach to problem solving Empowered to liaise with other functions in IT Services to establish quality improvement in managed processes Ability to clearly and accurately document tasks Demonstrates the ability to follow documented steps within the procedure documentation Encouraged to question management in the suitability of tasks assigned, when direct conflict between those tasks and other tasks/goals show potential conflict. Demonstrates an understanding of urgency, timelines, and questions items delegated to them not fully understood at the time of delegation Determines when to escalate to management as opposed to following scripted procedures, depending on the seriousness of the anomaly Knowledge and Skills Requirements: Demonstrates a fundamental knowledge of Application Portfolio and Configuration Management process principles and how it interacts with other processes/ services in the enterprise Good knowledge and understanding of APM, CMDB with a practical application Proven experience on working with data repository, data reconciliation, clean-ups, deep dive analysis Understanding of ServiceNow APM, CMDB data model, discovery tools, integrated data feeds etc Well-rounded knowledge of ITIL Service Lifecycles and Service Management Processes (like Change, Incident, Problem) Basic knowledge of IT Operations, Applications, Systems and Infrastructure Ability to work autonomously as well as within a team environment where necessary Demonstrate practical knowledge and professional capabilities to introduce best practices for IT Service Management systems and consequently improve the organization’s IT processes and services, effectiveness and overall performance. A strong working knowledge of Microsoft Office products including Excel, Visio and PowerPoint as well as knowledge sharing tools such as SharePoint, Yammer Microsoft Teams to manage activities and discussions. Fluent English language skills (verbal and written) Experience working in a global environment and virtual teams across the enterprise Strong analytical skills, problem solving and communication Supervision Responsibilities: Works under direct supervision but is expected to work autonomously; specific instructions are usually provided, and work is reviewed at frequent milestones; determines when problems should be escalated to a higher level; there is an expectation that this individual will also be able to work under own initiative to achieve agreed goals; there are no direct reports to this role. Assigned staff may be remote based and/or in a work from home setting that will require distance management skills across locations, cultures and time zones. Job Requirements: Education: Graduated a College/University in related technology field (Computer, Engineering, Science subjects etc). Experience: Demonstrated 5-8 years’ experience in a Configuration Management role within IT Service Management or equivalent job experience. ServiceNow platform and products – practical usage highly recommended. Certification Requirements: ITIL best practices with V3/V4 certifications, Microsoft Office products, data analytics tools, Agile etc EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Show more Show less

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Job Title: SM Application Portfolio and Configuration Management Process Analyst Job Summary: The Application Portfolio and Configuration Management Process Analyst is responsible for performing configuration management activities including tracking compliance, resolving data discrepancies within APM (Application Portfolio Management) and CMDB (Configuration Management Database) and other data repository tools, completing defined tasks with regard to creation of configuration plans, project intake, documentation updates and audit activities. Additionally, the role helps ensure that the mechanics of the processes are monitored, followed as specified and that the organization is in compliance with it. The role also assists Process Owners by providing reporting and analysis of process operations with a goal toward improving efficiencies and costs. The role will also assist with completion of routine work requests associated with the processes and identification of the areas for improvements. Essential Functions of the Job: Define, implement, communicate Application Portfolio and Configuration Management process Gather and process a data to identify process performance areas and measurements Identify process gaps, propose corrective actions and remediation plans, address defects to appropriate teams for resolution Propose and develop solutions based on the business requirements of different users in the enterprise Identify areas for continuous process improvement and help develop strategies to enhance the process based on customer feedback and requirements Assist with designing workflows and process strategies to improve overall business performance Preparation and publishment of a regular data audit reports to APM, CMDB stakeholders with quality rules and KPIs Assist with defining business requirements Contribute to product management, propose tool enhancements and developments based on business requirements, support testing Work collaboratively with external teams/ individuals to get data issues addressed and resolved Application Portfolio and Configuration process documentation maintenance, review and updates Use own experience to drive process initiatives following industry best practices and tools Analytical/Decision Making Responsibilities: Monitors/analyzes configuration data and compliance activities to identify trends, discover anomalies, and ensure proper management of the Application Portfolio and Configuration Management process Demonstrates analytical and systematic approach to problem solving Empowered to liaise with other functions in IT Services to establish quality improvement in managed processes Ability to clearly and accurately document tasks Demonstrates the ability to follow documented steps within the procedure documentation Encouraged to question management in the suitability of tasks assigned, when direct conflict between those tasks and other tasks/goals show potential conflict. Demonstrates an understanding of urgency, timelines, and questions items delegated to them not fully understood at the time of delegation Determines when to escalate to management as opposed to following scripted procedures, depending on the seriousness of the anomaly Knowledge and Skills Requirements: Demonstrates a fundamental knowledge of Application Portfolio and Configuration Management process principles and how it interacts with other processes/ services in the enterprise Good knowledge and understanding of APM, CMDB with a practical application Proven experience on working with data repository, data reconciliation, clean-ups, deep dive analysis Understanding of ServiceNow APM, CMDB data model, discovery tools, integrated data feeds etc Well-rounded knowledge of ITIL Service Lifecycles and Service Management Processes (like Change, Incident, Problem) Basic knowledge of IT Operations, Applications, Systems and Infrastructure Ability to work autonomously as well as within a team environment where necessary Demonstrate practical knowledge and professional capabilities to introduce best practices for IT Service Management systems and consequently improve the organization’s IT processes and services, effectiveness and overall performance. A strong working knowledge of Microsoft Office products including Excel, Visio and PowerPoint as well as knowledge sharing tools such as SharePoint, Yammer Microsoft Teams to manage activities and discussions. Fluent English language skills (verbal and written) Experience working in a global environment and virtual teams across the enterprise Strong analytical skills, problem solving and communication Supervision Responsibilities: Works under direct supervision but is expected to work autonomously; specific instructions are usually provided, and work is reviewed at frequent milestones; determines when problems should be escalated to a higher level; there is an expectation that this individual will also be able to work under own initiative to achieve agreed goals; there are no direct reports to this role. Assigned staff may be remote based and/or in a work from home setting that will require distance management skills across locations, cultures and time zones. Job Requirements: Education: Graduated a College/University in related technology field (Computer, Engineering, Science subjects etc). Experience: Demonstrated 5-8 years’ experience in a Configuration Management role within IT Service Management or equivalent job experience. ServiceNow platform and products – practical usage highly recommended. Certification Requirements: ITIL best practices with V3/V4 certifications, Microsoft Office products, data analytics tools, Agile etc EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Show more Show less

Location/s: Mumbai Relocation supported: Within country; Not supported, but internal applications are welcome Roles & Responsibilities We are seeking a Learning & Development Specialist to join our North America team. A passionate individual who thrives on creating meaningful learning experiences that uplift people, strengthen teams, and drive positive change. This is your opportunity to be part of a collaborative, caring, and forward-thinking environment where your contributions matter and your growth is celebrated. Responsibilities Working in tandem with the wider North America learning and development team and maintaining open lines of communication, the L&D Specialist will be responsible for: Coordinating the set-up of training sessions in our learning management system (SAP/Connected Learning) Acting in the Producer’s role of learning sessions in Teams Posting pre-approved announcements and other L&D communications through Compass (our intranet), Teams, Yammer, and email Participating in process improvement discussions Inviting, tracking and ensuring attendance of learning experiences Performing miscellaneous administrative tasks and ad hoc assignments as required Monitoring completion of applicable eLearning courses Facilitate a schedule of learning events across each year of the programme Evaluate informal and formal training feedback to revise and maintain training Maintaining required communications related to learning initiatives and maintaining a comprehensive SharePoint site Provide timely and informative reports regarding training completion, budget spend, feedback, Connected conversations and ROI Candidate Specification We’re looking for someone who is not only capable but also deeply committed to people development: Bachelor’s degree in human resources. business administration or relatable discipline Previous experience in Learning & development function in an administrative role Exceptional communication skills in English – spoken and written Demonstrate creativity, initiative, adaptability and diversity awareness. Fast learner with an outgoing personality Capable of building a network within the company Excellent communication and personality Working hours must be flexible to ensure collaboration with North America which includes accommodating eastern time (EST or EDT) and pacific time (PST or PDT). Development requirements: To demonstrate progressive proficiency and ability to deliver and facilitate training Develop one’s own knowledge of evaluation of training methodology Research industry best practice approaches for innovations in learning If you’re passionate about learning, driven by purpose, and eager to grow in a supportive and inclusive environment, we’d love to hear from you. At Mott MacDonald, your story is just beginning—and together, we’ll build a better future. We Can Offer (subject To Company’s Policy) Agile and safe working environment Competitive annual leave and sick leaves Group incentive scheme Group term life insurance, Workmen’s compensation and Group medical insurance coverage Short and Long-term Global employment opportunities Global collaboration and knowledge sharing Digital Innovation and Transformation Equality, diversity and inclusion We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute. Agile working At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team and personal commitments. We embrace agility, flexibility and trust. Location(s): Mumbai, MH, IN Contract Type: Permanent Work Pattern: Full Time Market: Various Discipline: Human resources and talent acquisition Job Ref: 9129 Recruiter Contact: Supriya Yadavalli Show more Show less

Job Title: Senior Data Scientist Location: Bangalore Job Title: Assistant Manager - Security Engineering Location: UniOps Bangalore About Unilever Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life – giving us a unique opportunity to build a brighter future. Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you. About Uniops Unilever Operations (UniOps) is the global technology and operations engine of Unilever offering business services, technology, and enterprise solutions. UniOps serves over 190 locations and through a network of specialized service lines and partners delivers insights and innovations, user experiences and end-to-end seamless delivery making Unilever Purpose Led and Future Fit Background For Unilever to remain competitive in the future, the business needs to continue on the path to become data intelligent. The Data & Analytics team will persevere to make Unilever Data Intelligent, powering key decisions with data, insights, advanced analytics and AI. Our ambition is to enable democratization of data, information and insights as a completely agile organization that builds fantastic careers for our people and is accountable for delivering great work that maximizes impact and delivers growth. This Data & Analytics function endeavours to create clear accountability for all aspects of Data Strategy, Data Management, Information Management, Analytics, and Insights. We are accountable for impact of solutions, maintaining market relevance and minimising unnecessary overlaps in analytics products, ensuring simplicity and that our solutions better meet the needs of our users. We partner with the Digital and Data Legal Counsel to ensure that our Data Defence (Privacy, Governance, Quality, etc) is well structured and sufficiently robust to use data and AI correctly throughout the enterprise. We democratize information across the business, while supporting the culture shift required for data driven decision making. Our Vision Is To Make Unilever Data Intelligent, Partnering With The Business To Power Key Decisions With Data, Advanced Analytics And AI To Accelerate Growth. Our 5 Strategies To Achieve This Are Accelerate & simplify access to relevant data, information and insights Build in-house, leading-edge data, information, insights & analytics capability Lead the data & insights culture and careers to empower employees across Unilever Rapidly embed analytics products, solutions and services to drive growth Advance Information Automation at Scale The Senior Data Scientist is an exciting role in the Data Foundation. This team builds state of the art machine learning algorithms, maximising the impact of analytic solutions in driving enterprise performance. Typical initiatives include optimizing trade promotion investments, accurately forecasting customer demand, using NLP to glean insight on consumer trends from search data, and making individual assortment recommendations for each of the millions of stores that sell Unilever products. Main Purpose Of The Job The Senior Data Scientist improves business performance in the functional area of Unilever they serve, through the application of world class data science capability. They own delivery of data science on moderate projects or specific modules of a major global initiative. Key Accountabilities Interact with relevant teams to identify business challenges where data science can help Apply comprehensive data science knowledge to propose optimal techniques for key business challenges Create detailed data science proposals and project plans, flagging any limitations of proposed solution Design and prototype experimental solutions, particularly machine learning models Design scaled solutions and ensure high quality and timely delivery Facilitate industrialization and ongoing operation of solutions through well organised code, clear documentation and collaboration with ML Ops resources Govern the work of 3rd party vendors where needed to support delivery, while maximising creation of Unilever IP Represent Data Science in cross-functional governance of projects, engaging with stakeholders up to Director level Highlight recent developments in data science capability which could solve additional challenges Lead a team of up 1-2 data scientists / interns, providing career mentorship and line management Provide technical guidance to data scientists across D&A, particularly on the projects you lead Support the growth of D&A’s data science capability by contributing to activities such as tool and vendor selection, best practice definition, recruitment, and creation of training materials Build the reputation of D&A’s data science capability within Unilever and externally, through activities such as community engagement (e.g. Yammer), publications or blogs Provide ad-hoc & immediate support to the business when needed (for example Covid-19 crisis support) Depending on the specific project, the Senior Data Scientist can expect 60-90% of their work to be hands-on prototyping solutions, with the remainder spent planning and designing, overseeing and reviewing work of project staff, interfacing with stakeholders and managing team members. Experience And Qualifications Required Standards of Leadership Required in This Role Personal Mastery (Data-science and advanced analytics) Agility Business acumen Passion for High Performance Key Skills Required Professional Skills Machine learning - Expert Statistical modelling - Expert Forecasting - Expert Optimisation techniques and tools - Fully Operational Python coding - Fully Operational Data science platform tools e.g. MS Azure, Databricks - Fully Operational Deep learning (and applications to NLP & Computer Vision) - Fully Operational Collaborative development using Git repos - Fully Operational Automated Machine Learning platforms - Foundational knowledge While a broad data science technical background is required, the role will benefit from deeper skills (for example graduate studies or prior work experience) in one of the following areas, optimization, simulation, forecasting, natural language processing, computer vision or geospatial analysis. General Skills Project Management - Expert Communication / presentation skills - Expert 3rd party resource management - Expert CPG Industry analytics - Expert Strong communication and stakeholder engagement skills are essential, including the ability to influence peers and senior business stakeholders across Unilever. Relevant Experience Minimum of B.E. in a relevant technical field (e.g. Computer Science, Engineering, Statistics, Operations Research); preferably a postgraduate (Masters or Doctorate) degree At least 4 years building data science solutions to solve business problems, preferably in the CPG industry (less experience may be acceptable if balanced by strong post-grad qualifications) Experience with open source languages (eg. Python) and preferably with distributed computing (PySpark) Experience deploying solutions in a modern cloud-based architecture Experience managing the work of team members and 3rd party resource vendors Experience presenting insights and influencing decisions of senior non-technical stakeholders Key interfaces Internal Unilever operational, marketing, customer development, supply chain, product & finance teams Internal D&A teams (Engagement teams; Data CoE; Solution Factory; BDL Factory; Information Factory; Tech Transformation) Wider Unilever analytics and data science professionals External 3rd party Data Science vendors Universities Industry bodies At HUL, we believe that every individual irrespective of their race, colour, religion, gender, sexual orientation, gender identity or expression, age, nationality, caste, disability or marital status can bring their purpose to life. So apply to us, to unleash your curiosity, challenge ideas and disrupt processes; use your energy to make the world a better place. As you work to make a real impact on the business and the world, we’ll work to help you become a better you! Show more Show less

Position Summary Assistant Manager - Deloitte USI BSO – Industry & Client portfolio Management (I&CPM) - Deloitte Support Services India Private Limited The I&CPM closely works with the Industry and Service Line Client Portfolio Management leads from NSE to ensure day to day delivery of our strategic client programmes is consistently and accurately delivered. The team collaborates with the CPM leads, and leaders across industry, service line and other Growth pillars to ensure all client related aspects of our Growth strategy are supported and delivered. The three key pillars of the I&CPM team role are to: Enable and inform the prioritisation of our Firm’s resources Help build and inform the best teams to serve our clients Accelerate and enhance client conversations thereby playing a critical role in supporting the activities and client interactions of our key client service teams, whilst supporting the industry leaders, their executive teams and the industry Clients & Industries teams in executing their client strategies and activities. Work you’ll do The key job responsibilities include the following: Acting as an operational support for several key stakeholders across Alliances, offering crucial services to enable Alliance excellence across Deloitte NSE. Being a hands-on role, the Alliance Specialist excels in proactive alliance support, delivering of strategy and relationship management. The individual will work with senior stakeholders and will be responsible for collecting, analysing and interpreting data sets to help us understand the landscape and designing and managing various pillar workstreams which contribute to the team’s achievements of its strategic objectives. Alliance Operations and Analytical Support Alliance Operations & Enablement: Provide comprehensive operational support to alliance partnerships, including material creation, meeting coordination and facilitation, business plan development support, and project management assistance. Design and create alliance specific material for the stakeholders Session facilitation: Facilitation of meeting and coordination (leadership team, advisory board, QBR and others) Business plan support: Support the development of Business plan for the Alliance team Project support: Project management support and material creation for special projects Communications & Stakeholder Engagement: Develop and execute effective communication strategies, including creating newsletters, presentations, All Hands materials Teams/Yammer posts and online content, to engage stakeholders and promote alliance initiatives Template guidance: Developing, maintaining and guiding the usage of repository of standardized templates. Insights Development and Sales Enablement Insights Development: Conduct research, gather data, and perform analysis to provide insights that support decision-making, competitive positioning, and strategic planning. Pulling competitive and comparative research or analyses (Gartner reports, analyst reports, etc.) & Ad hoc data Analysis. Conduct analysis of market reports, industry trends, and competitor activities to identify opportunities and inform strategic recommendations. Continuously identify opportunities to streamline processes, enhance efficiency, and implement innovative solutions to optimize service delivery. Sales Enablement: Drive sales enablement activities, including Vendor-side deal registration, enablement & Awareness campaigns and the development of sales materials and resources Unlocking the power of the CRM tool to support the reporting and insights, develop and maintains dashboards, determine and drive out best practice Stakeholder Management and Delivery Develop and execute effective communication strategies, including creating newsletters, presentations, and online content, to engage stakeholders and promote alliance initiatives Responsible for the quality of deliverables executed from offshore, escalations, service continuity. Promote best practices and share knowledge among stakeholders both onshore and offshore. Ensure all production is done in compliant with the process guidelines and client specific guidelines. Coordinate with team members (if required by project) and ensure superior product quality and completion of ongoing projects within stipulated timelines. Ensure data confidentiality, integrity, and protection of company's intellectual property. Work Location: Hyderabad Shift Timings: 11 AM to 8 PM The team The Industry & Client portfolio Management (I&CPM) has been set up to create a new offshore capability to support the industry leads and business partners on industry strategy, reporting, planning and client programmes. Qualifications Required: Masters, PGDM / MBAs from Tier 2 institutes 6-10 years of experience in data analysis and insights; business research Strong stakeholder and resource management skills are expected People management experience and strong business development capability with proven track record Should have handled a team of 5-10 people, and exposure to performance management Strong business development capability with proven track record Strong project management and coordination skills to support alliance initiatives, manage timelines, and ensure successful execution Strong understanding of business research methodologies and research databases Ability to synthesize qualitative and quantitative data quickly and draw meaningful insights Must demonstrate a methodical, analytical and clear approach to problems Flexibility to manage multiple complex projects in a fast-paced environment Ability to prioritise and manage own workload, escalating to Alliance Specialist Lead Ability to plan individual projects and take ownership of deliverables Ability to gather strategic market intelligence, regular market monitoring, company and competitor intelligence Exceptional attention to detail Excellent Analytical & Data visualisation skills Excellent written and oral communication skills Excellent Design and Outlook capability Understanding of business research methodologies and research databases such as Factiva, OneSource, Bloomberg etc. Master proficiency in MS applications, including PowerPoint, Excel, Word, Outlook Able to work effectively with stakeholders in a matrix and multi-cultural organisation Experience of working with brand guidelines and templates Be organized and structured in the completion of tasks Preferred: Prior experience with Power BI Familiarity with CRM systems and best practices for data management, reporting, and analysis Understanding of the Management Consulting environment (preferably, global/Middle East) Flair for creative problem solving, flexibility to manage multiple projects, and prioritisation Knowledge and working experience in other analysis tools like MS Access, MS Excel (macros), Tableau, R, and Python will be added advantage How you’ll grow At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Deloitte’s culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 301068 Show more Show less

Position Summary Analyst - Deloitte USI BSO – Industry & Client portfolio Management (I&CPM) - Deloitte Support Services India Private Limited The I&CPM closely works with the Industry and Service Line Client Portfolio Management leads from NSE to ensure day to day delivery of our strategic client programmes is consistently and accurately delivered. The team collaborates with the CPM leads, and leaders across industry, service line and other Growth pillars to ensure all client related aspects of our Growth strategy are supported and delivered. The three key pillars of the I&CPM team role are to: Enable and inform the prioritisation of our Firm’s resources Help build and inform the best teams to serve our clients Accelerate and enhance client conversations thereby playing a critical role in supporting the activities and client interactions of our key client service teams, whilst supporting the industry leaders, their executive teams and the industry Clients & Industries teams in executing their client strategies and activities. Work you’ll do The key job responsibilities include the following: Acting as an operational support for several key stakeholders across Alliances, offering crucial services to enable Alliance excellence across Deloitte NSE. Being a hands-on role, the Alliance Specialist excels in proactive alliance support, delivering of strategy and relationship management. The individual will work with senior stakeholders and will be responsible for collecting, analysing and interpreting data sets to help us understand the landscape and designing and managing various pillar workstreams which contribute to the team’s achievements of its strategic objectives. Alliance Operations and Analytical Support Alliance Operations & Enablement: Provide comprehensive operational support to alliance partnerships, including material creation, meeting coordination and facilitation, business plan development support, and project management assistance. Design and create alliance specific material for the stakeholders Material creation & Design: gathering, formatting, proofing and designing materials Session facilitation: Facilitation of meeting and coordination (leadership team, advisory board, QBR and others) Business plan support: Support the development of Business plan for the Alliance team Project support: Project management support and material creation for special projects Communications & Stakeholder Engagement: Develop and execute effective communication strategies, including creating newsletters, presentations, All Hands materials Teams/Yammer posts and online content, to engage stakeholders and promote alliance initiatives Template guidance: Developing, maintaining and guiding the usage of repository of standardized templates. Insights Development and Sales Enablement Insights Development: Conduct research, gather data, and perform analysis to provide insights that support decision-making, competitive positioning, and strategic planning. Pulling competitive and comparative research or analyses (Gartner reports, analyst reports, etc.) & Ad hoc data Analysis. Conduct analysis of market reports, industry trends, and competitor activities to identify opportunities and inform strategic recommendations. Continuously identify opportunities to streamline processes, enhance efficiency, and implement innovative solutions to optimize service delivery. Sales Enablement: Drive sales enablement activities, including Vendor-side deal registration, enablement & Awareness campaigns and the development of sales materials and resources Unlocking the power of the CRM tool to support the reporting and insights, develop and maintains dashboards, determine and drive out best practice Stakeholder Management and Delivery Develop and execute effective communication strategies, including creating newsletters, presentations, and online content, to engage stakeholders and promote alliance initiatives Responsible for the quality of deliverables executed from offshore, escalations, service continuity. Promote best practices and share knowledge among stakeholders both onshore and offshore. Ensure all production is done in compliant with the process guidelines and client specific guidelines. Coordinate with team members (if required by project) and ensure superior product quality and completion of ongoing projects within stipulated timelines. Ensure data confidentiality, integrity, and protection of company's intellectual property. Work Location: Hyderabad Shift Timings: 11 AM to 8 PM The team The Industry & Client portfolio Management (I&CPM) has been set up to create a new offshore capability to support the industry leads and business partners on industry strategy, reporting, planning and client programmes. Qualifications Required: Masters, PGDM / MBAs from Tier 2 institutes Analyst 1-4 years of experience in data analysis and insights; business research Strong stakeholder management skills are expected Strong business development capability with proven track record Strong understanding of business research methodologies and research databases Ability to synthesize qualitative and quantitative data quickly and draw meaningful insights Must demonstrate a methodical, analytical and clear approach to problems Flexibility to manage multiple complex projects in a fast-paced environment Ability to prioritise and manage own workload, escalating to Alliance Specialist Lead Ability to plan individual projects and take ownership of deliverables Ability to gather strategic market intelligence, regular market monitoring, company and competitor intelligence Exceptional attention to detail Excellent Analytical & Data visualisation skills Excellent written and oral communication skills Excellent Design and Outlook capability Understanding of business research methodologies and research databases such as Factiva, OneSource, Bloomberg etc. Master proficiency in MS applications, including PowerPoint, Excel, Word, Outlook Able to work effectively with stakeholders in a matrix and multi-cultural organisation Experience of working with brand guidelines and templates Be organized and structured in the completion of tasks Preferred: Prior experience with Power BI Salesforce CRM knowledge (ideally but can be trained) Understanding of the Management Consulting environment (preferably, global/Middle East) Flair for creative problem solving, flexibility to manage multiple projects, and prioritisation Knowledge and working experience in other analysis tools like MS Access, MS Excel (macros), Tableau, R, and Python will be added advantage How you’ll grow At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Deloitte’s culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 301076 Show more Show less

Position Summary Analyst/Senior Analyst - Deloitte USI BSO – Industry & Client portfolio Management (I&CPM) - Deloitte Support Services India Private Limited The I&CPM closely works with the Industry and Service Line Client Portfolio Management leads from NSE to ensure day to day delivery of our strategic client programmes is consistently and accurately delivered. The team collaborates with the CPM leads, and leaders across industry, service line and other Growth pillars to ensure all client related aspects of our Growth strategy are supported and delivered. The three key pillars of the I&CPM team role are to: Enable and inform the prioritisation of our Firm’s resources Help build and inform the best teams to serve our clients Accelerate and enhance client conversations thereby playing a critical role in supporting the activities and client interactions of our key client service teams, whilst supporting the industry leaders, their executive teams and the industry Clients & Industries teams in executing their client strategies and activities. Work you’ll do The key job responsibilities include the following: Acting as an operational support for several key stakeholders across Alliances, offering crucial services to enable Alliance excellence across Deloitte NSE. Being a hands-on role, the Alliance Specialist excels in proactive alliance support, delivering of strategy and relationship management. The individual will work with senior stakeholders and will be responsible for collecting, analysing and interpreting data sets to help us understand the landscape and designing and managing various pillar workstreams which contribute to the team’s achievements of its strategic objectives. Alliance Operations and Analytical Support Alliance Operations & Enablement: Provide comprehensive operational support to alliance partnerships, including material creation, meeting coordination and facilitation, business plan development support, and project management assistance. Design and create alliance specific material for the stakeholders Session facilitation: Facilitation of meeting and coordination (leadership team, advisory board, QBR and others) Business plan support: Support the development of Business plan for the Alliance team Project support: Project management support and material creation for special projects Communications & Stakeholder Engagement: Develop and execute effective communication strategies, including creating newsletters, presentations, All Hands materials Teams/Yammer posts and online content, to engage stakeholders and promote alliance initiatives Template guidance: Developing, maintaining and guiding the usage of repository of standardized templates. Insights Development and Sales Enablement Insights Development: Conduct research, gather data, and perform analysis to provide insights that support decision-making, competitive positioning, and strategic planning. Pulling competitive and comparative research or analyses (Gartner reports, analyst reports, etc.) & Ad hoc data Analysis. Conduct analysis of market reports, industry trends, and competitor activities to identify opportunities and inform strategic recommendations. Continuously identify opportunities to streamline processes, enhance efficiency, and implement innovative solutions to optimize service delivery. Sales Enablement: Drive sales enablement activities, including Vendor-side deal registration, enablement & Awareness campaigns and the development of sales materials and resources Unlocking the power of the CRM tool to support the reporting and insights, develop and maintains dashboards, determine and drive out best practice Stakeholder Management and Delivery Develop and execute effective communication strategies, including creating newsletters, presentations, and online content, to engage stakeholders and promote alliance initiatives Responsible for the quality of deliverables executed from offshore, escalations, service continuity. Promote best practices and share knowledge among stakeholders both onshore and offshore. Ensure all production is done in compliant with the process guidelines and client specific guidelines. Coordinate with team members (if required by project) and ensure superior product quality and completion of ongoing projects within stipulated timelines. Ensure data confidentiality, integrity, and protection of company's intellectual property. Work Location: Hyderabad Shift Timings: 11 AM to 8 PM The team The Industry & Client portfolio Management (I&CPM) has been set up to create a new offshore capability to support the industry leads and business partners on industry strategy, reporting, planning and client programmes. Qualifications Required: Masters, PGDM / MBAs from Tier 2 institutes Analyst (1-4) / Senior Analyst (4-6) years of experience in data analysis and insights; business research Strong stakeholder management skills are expected Strong business development capability with proven track record Strong understanding of business research methodologies and research databases Ability to synthesize qualitative and quantitative data quickly and draw meaningful insights Must demonstrate a methodical, analytical and clear approach to problems Flexibility to manage multiple complex projects in a fast-paced environment Ability to prioritise and manage own workload, escalating to Alliance Specialist Lead Ability to plan individual projects and take ownership of deliverables Ability to gather strategic market intelligence, regular market monitoring, company and competitor intelligence Exceptional attention to detail Excellent Analytical & Data visualisation skills Excellent written and oral communication skills Excellent Design and Outlook capability Understanding of business research methodologies and research databases such as Factiva, OneSource, Bloomberg etc. Master proficiency in MS applications, including PowerPoint, Excel, Word, Outlook Able to work effectively with stakeholders in a matrix and multi-cultural organisation Experience of working with brand guidelines and templates Be organized and structured in the completion of tasks Preferred: Prior experience with Power BI Salesforce CRM knowledge (ideally but can be trained) Understanding of the Management Consulting environment (preferably, global/Middle East) Flair for creative problem solving, flexibility to manage multiple projects, and prioritisation Knowledge and working experience in other analysis tools like MS Access, MS Excel (macros), Tableau, R, and Python will be added advantage How you’ll grow At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Deloitte’s culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 301059 Show more Show less

Company Description At Sphere Global Solutions, we simplify the delivery, adoption, and change management of next-generation technology for enterprise customers. Our innovative solutions help businesses to seamlessly implement new technologies and drive transformation. We are committed to providing exceptional service and supporting our clients through every stage of the technology adoption process. Role Description This is a full-time, on-site role for a Digital Marketing Associate, located in the Mohali district. The Digital Marketing Associate will be responsible for conducting market research, developing and executing marketing campaigns, managing projects, SEO team spporting market reach efforts. Daily tasks include creating marketing materials, analyzing campaign performance, and collaborating with cross-functional teams to achieve business goals. Location-Mohali Qualifications Proficiency in Communication and Marketing skills 06-12 Months experience required. Experience in conducting Market Research Ability to support boosting online presence andnew project handling Strong organizational and project management skills Excellent written and verbal communication skills Ability to work independently and collaborate with a team Experience with digital marketing tools and platforms is a plus Proficiency in Canva, Yammer and MS suite is a must. Bachelor's degree in Marketing, Business, Communications, or related field Immediate joiners preferred. Show more Show less

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. .my_style { font-family: Arial !important;font-size: 11pt !important;line-height: 1.3em !important}.my_style h1 { font-family: Arial !important;font-size: 11pt !important;padding-bottom: 0.5em !important;padding-top: 0.5em !important}.my_style h2{ font-family: Arial !important;font-size: 11pt !important;padding-bottom: 0.5em !important;padding-top: 0.5em !important}.my_style p{ font-family: Arial !important;font-size: 11pt !important;padding-bottom: 0.5em !important;padding-top: 0.5em !important}/* This is internal styling */.my_style ul{margin-left: 3em ;font-family: Arial !important;font-size: 11pt !important;padding-bottom: 0.5em !important;padding-top: 0.5em !important}.my_style ol{margin-left: 3em ;padding-bottom: 0.5em !important;padding-top: 0.5em !important;font-family: Arial !important;font-size: 11pt !important}.my_style ol li {font-family: Arial !important;font-size: 11pt !important;padding-bottom: 0.5em !important;padding-top: 0.5em !important} MS Exchange Administrator Enterprise Technology provides reliable, secure and resilient technology services and solutions to support over 300,000 EY people. As part of Enterprise Technology, you’ll be at the forefront of enabling innovative technologies including emerging collaboration tools and world-class technology infrastructure. Our aim is to build an outstanding customer experience with clear investment in innovation, alongside operational excellence that delivers efficient, quality services and solutions. You will work with technologists and business specialists to meet the increasing pace of our business. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact. The opportunity Responsible for the support and administration of global Messaging and Directory services infrastructure based primarily but not exhaustively on MS Exchange technologies. This entails utilizing ITIL methodologies, and could include other responsibilities such as vendor management, and infrastructure maintenance, upgrades, migrations, roll out of new technologies/services and documentation and support of same. Knowledge sharing and training of team members. Your key responsibilities Traditional MS Exchange Server Administration and Infrastructure Administration. Office 365 package administration (PowerBi, Power Apps, Yammer, Stream). Active Directory Administration. Possess strong troubleshooting capabilities. Follow ITIL defined processes such as incident, problem and change management that are established within the organization. Participate in project activities where requested relating to migrations, build outs and other infra related areas Responsible for resolution of incidents and problem cases where vendor documentation, base technical skills, and knowledge of environment are sufficient for resolution. Skills and attributes for success To qualify for the role, you must have Analytical ability in supported core technologies for large user bases Sound judgment and tact in decision-making Strong communication (oral, listening and writing), interpersonal, organizational, and project management skills in languages requested (English primary and others as needed) Strong teaming, organization and time management skills Excellent communication skills - written / verbal skills Cross cultural awareness Knowledge of ITIL method processes Ability to manage strategic vendors like Microsoft support and Microland support. Willingness to share knowledge and should be able to impart classroom / hands on training to others in system Technical skills to include: MS Exchange 2013/2016/2025 server administration Office 365 administration. MS Outlook 2013/2016/2025 Exchange Management tools, including maintenance and monitoring tools. Skilled in supporting Modern Workplace tools and resources. A good understanding of Windows 2008/2012, Active Directory Services, Domain Name System (DNS), IIS configuration and other core network Services related to Exchange Server 2013/2016 Mobility solutions like ActiveSync, Citrix Zen Mobile, Outlook for Mobile (on Exchange) are preferable SCOM Exchange Monitoring skills are preferable. PowerShell Scripting. Working knowledge of M365 services Woking knowledge on Modern Meeting Schedule and Condeco panels Ideally, you’ll also have Experience in managing and supporting large Exchange environments. This involves planning, designing, implementation and setup of Microsoft Exchange infrastructure. Backup, High Availability, Disaster Recovery and Site Resilience Server & SAN sizing, Anti - virus, Anti - spam Gateway solutions (IE: Iron Port and Exchange EOP) Security technologies within Exchange Email Archiving & Retention Setting up / maintaining Remote access tools - OWA, Outlook Anywhere & Activesync etc What we look for Five or more years of hands-on experience in installing, configuring, and troubleshooting Microsoft Exchange Server 2010 or later—with a thorough understanding of its design and architecture. One or more years of hands-on experience with Microsoft Exchange Server —installing, configuring, and troubleshooting, with a thorough understanding of its design and architecture Experience with working in a large global Exchange implementation / Migration project Flexibility to work in night shifts as required What we offer As part of this role, you'll work in a highly integrated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer: Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a significant impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be accepted for who you are and empowered to use your voice to help others find theirs. We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodations. EY is committed to being an inclusive employer, and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The Talent Team sits within our Core Business Services (CBS) function, providing crucial support to EY’s 400,000 employee strong workforce. The team is involved in every stage on the employment cycle; from attracting talent to supporting them on their career journey. Our primary focus is to create an extraordinary place for individuals to create their future and have a challenging and rewarding career however long they choose to stay with us. We do this by collaborating with the business in leveraging our talent, building out an engagement culture, challenging ourselves and focusing on innovation. You can discover where you want to go and seek out the experiences, learnings, skills and relationships that will shape your career and beyond and be inspired by great leaders so you can lead and inspire others throughout your career journey. The opportunity Sitting within the Talent Business Management Office, this dynamic position plays a pivotal role in the management and optimization of our internal Talent SharePoint sites, ensuring they deliver an exceptional user experience for over 400,000 EY users. You will be at the forefront of maintaining high-quality content and seamless access, driving user satisfaction and engagement. Additionally, this role involves crafting and executing communications to the Talent Executive through a variety of internal channels. Your key responsibilities Essential Functions of the Job: The Talent Content & Channels Senior Analyst works closely with Talent functional stakeholders to facilitate the collection, creation and management of creative and inspiring internal content and SharePoint sites. Maintain access control to various channels including SharePoint access control lists, group mailing lists, Viva Engage, Shared mailboxes, etc. Where required, work as an SMR to contribute to Talent projects that have content or communications implications, support the project team in managing downstream implications and impacts of new or changes to existing services. Manage content within several our internal systems such as: SharePoint, SuccessFactors, Unily, and Adobe Experience Manager. Monitor site utilization and adoption through metrics analysis and make recommendations for improvement based on those findings. Identify relevant content for internal SharePoint sites and communications. Work with regional stakeholders where applicable to resolve queries, as well as understand deviations and local practices that will impact global sites and incorporate this insight into deliverables. Manage site development projects working with functional stakeholders and SharePoint site developers. Support content governance structure ensuring ease of navigation and up to date linkage of pages within our systems. Working closely with Talent functions and BMC, support the development and implementation of a range of communication plans and identify appropriate delivery channels including, but not limited to the EY Intranet, Daily News, SailPoint OneAccess, webcasts, shared mailboxes, newsletters and video platforms. Due to global nature of the role; travel and willingness to work alternative hours will be required. Due to global nature of the role; English language skills - excellent written and verbal communication will be required. Analytical/Decision Making Responsibilities: Provide expertise and knowledge in how the Talent function operates. Understand the Talent operating model, especially the organization, people and operations. Review data to interpret performance of content Talent provides to EY and the communications we provide to the Talent Executive. For allocated processes support and implement decisions for defining, delivering and continuously improving the process. Share market insights and review findings with key stakeholders/networks influencing change as required. Work with the Knowledge Content and Channels Lead and other stakeholders to define, capture and sign off requirements for content requests and/or changes to global sites. Supervision Responsibilities: Collaborate with extended teams to ensure effective execution of our content and communication strategy implementation. Work closely with the teams across Business Management Office and wider Talent Functions for implementation of content and communication solutions that support business and functional delivery. Effectiveness in building trust, respect, and cooperation among teams. Work closely with Brand Marketing & Communications and Knowledge management teams to ensure effective enablement of Talent communications and content across all channels. Independently maintain and leverage (when appropriate) an internal network, including effective partnerships with senior stakeholders, across EY practices/departments that will enable personal effectiveness in the position. As the part of the Knowledge content and channels team, proactively participate in meetings, collaborate with core and extended teams to ensure effective execution of Talent agenda and priorities. Skills and attributes for success To qualify for the role you must have Proficient in English at native level; and the ability to convey complex concepts and deliver ideal messaging. Excellent verbal and written communication skills, and experience creating employee communication collateral and content. Knowledge and understanding of EY firm communications channels including EY Intranet, Daily News, SailPoint OneAccess, webcasts, shared mailboxes, newsletters and video platforms. Proactive consulting skills that drive business impact; able to interpret process / service delivery and adoption requirements and, where prioritized, co-create the most relevant & pragmatic approach. Strong proficiency in SharePoint, with the ability to create out of the box modern SharePoint sites, basic pages and manage content, metadata, lists, libraries, etc. Strong Microsoft platform knowledge and skills; MS Teams, Yammer, etc. Strong research and analytical skills to track and interpret data for trending directions and identify potential future options and improvements. Strong attention to detail, exhibiting proactive attitude towards achieving high quality, innovative deliverables within stipulated timelines, while managing competing priorities. Ability to participate effectively in virtual teams and networks across diverse and dispersed geographies. Respected ability to cope with ambiguity; to drive change and performance outcomes in a complex and agile environment. Strong teaming skills; collaborate effectively across talent ecosystem, within the Talent Executive team, other CBS functions and the firm at-large. Ideally, you’ll also have Proactive consulting skills that drive business impact; able to interpret process / service delivery and adoption requirements and, where prioritized, co-create the most relevant & pragmatic approach. Strong teaming skills; collaborate effectively across talent ecosystem, within the Talent function and the firm at-large. Strong communication skills for sharing thought leadership across EY. Strong organizational skills and attention to detail - the ability to operate within time frames. Strong research skills to track and interpret trending directions and external market perspectives. Ability to cope with ambiguity; to drive change and performance outcomes in a complex and agile environment. What we look for Proven experience of managing websites in a global setting. Knowledge and understanding of EY firm communications and content channels. Creativity and out-of-the-box thinking in finding new ways of doing things. Demonstrable experience of collaborating with Talent colleagues to understand needs/requirements. Experience of collaborating with global dispersed teams to enhance services, processes, and standards. Demonstrable experience of working in fast-paced, ambiguous, stressful environments to deliver required results. Demonstrable experience of anticipating issues and challenges and proactively working to navigate challenges. Experience of conducting internal and external research and analysis, providing best practices and insights to drive improvements. Educated to degree level. Higher professional or master’s qualification is preferred, not required. Active membership in related professional bodies or industry groups is preferred, not required. What we offer At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge. Overview Our training solution, which is designed to meet the learning needs of companies and organizations of all sizes, as well as education providers, libraries, and individual users, helps learners improve their digital and desktop software skills, simply and quickly, whenever and wherever they want. We are looking for motivated and passionate individuals to join our international team of content creators. Come join us on the next stage of the Digital Learning adventure, as we expand our training solution to meet the changing needs of the millions of users worldwide! As part of the content team, you will participate in the development of our Spanish course library. Your responsibilities in this role will include the preparation, recording, and publication of our Productivity and Collaboration Tools training courses in US English, and involvement in the development of associated learning services. Primary Responsibilities Preparation of instructional plans Recording of instructional videos based on Productivity and Collaboration Tools, particularly Edge, Yammer, Office Online, Google Suite and other applications Post-Production of videos using Adobe Premiere Pro, Camtasia, I Show You, or similar video production software Creation of assessment questions to support content Creation of additional assets and resources, such as accessibility assets or course learning aids, to support content Implementation of video edits Publication of courses Skills And Experience English native speaker (REQUIRED) Bachelor’s degree and minimum 5 years of relevant work experience. Excellent, demonstrable training delivery skills Excellent verbal and written communication skills Strong instructional and organizational skills Capable of working independently and in a team Excellent IT and desktop software skills Interest in technology and digital culture More About Skillsoft Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge . Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets – their people – and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology & Development, Digital Transformation, and Compliance. Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com. Thank you for taking the time to learn more about us. If this opportunity intrigues you, we would love for you to apply! NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories. Show more Show less

Job Description Pfizer’s Chief Digital Office (CDO) leads the transformation of Pfizer into a digital powerhouse that will generate patient superior experiences which results in better health outcomes. The Analytics Experience team, which is part of the Artificial Intelligence, Data and Advanced Analytics (AIDA) organization, is responsible for the creating a seamless experience for analytics experts to harness the potential of big data, machine learning, and interactive analytics through a unified platform across the enterprise – from scientific/clinical to commercial across all Pfizer geographies. Part of the Analytics Experience team are a group of Platform Engineers who are responsible for managing components that form the enterprise analytics platform. The enterprise analytics platform will be the digital engine that brings together investments we have made into a unified experience for colleagues that take us to the next level of value creation. It powers next generation insights by developing enterprise-grade data foundations, allowing data to flow horizontally, enabling a versatile analytics environment, and embedding insights into day-to-day work to create a digital, data-driven culture. In this role, you will act as an experienced engineer for the Data Science platform that serves a diverse group of colleagues – ranging from novice business analysts to expert data scientists – across the enterprise. The role will require the ability to flex between technical engineering of the platform and hands on working knowledge creating data science applications as a user of the platform. You may have a software development background, or an engineering background or you were raised in a modern data analytics culture from the start of your career. You will have the ability to work with technology vendors, support resources, delivery partners, Pfizer stakeholders, and apply emerging and traditional technologies for analytics improvements in support of enterprise analytics platform strategy. Role Responsibilities Support the operations of multiple Dataiku DSS environments globally – and supporting self-service tenants Support the automation of operation, installation, and monitoring of the data science ecosystem components in our infrastructure stack Resolve critical support issues with a high degree of technical complexity. Document knowledge in the form of incident notes, technical articles, and contributions to knowledge bases or forums within specific areas of expertise. Measure and monitor service and support performance and health (SLAs, KPIs, etc.) Perform maintenance activities to ensure high availability Partner with User Success team to maintain key informational content, drive platform adoption, and champion a strong user community Collaborate with engineering and support teams on platform lifecycle management Support change governance and continuous improvement efforts Collaborate with vendors and internal engineering teams on evaluating new technologies, supportability Develop and maintain operational run-books and training curricula for support teams Directly engage and communicate with key business and technical stakeholders Basic Qualifications Bachelor's degree in Computer Science, Statistics, or related field 5+ years of relevant professional experience Experience with engineering or technical role experience, ideally involving a complex and rapidly evolving software/product Comfort working with and reading code. Experience working with at least one type of relational database and SQL. Some experience with big data technologies, such as Hadoop, Spark, or Kubernetes. Some experience with cloud platforms such as AWS, Azure, and GCP. Some experience with python. Grit when faced with technical issues - you don't rest until you understand what is happening and why things are not working. Excellent problem solving and analytical skills with an aptitude for learning new technologies. Strong communication skills and the ability to interface with both technical and non-technical individuals as needed. Hands-on experience and proficiency with DevOps and information tools – e.g., JIRA, Confluence, SharePoint, Yammer, etc. Excellent verbal and written communication skills Preferred Qualifications Familiarity with Ansible and other application deployment tools. Some experience with authentication and authorization systems like LDAP, Kerberos, AD, and IAM Some experience debugging networking issues such as DNS resolutions, proxy settings, security groups Some knowledge of data science / machine learning Some knowledge of Java Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. Information & Business Tech Show more Show less

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Ernst And Young LLP Job Description Job Title: SM Service Quality Assurance Scope: Permanent Employee Function: (Category for Job Posting) EY Technology Services – ET – Service Management Sub Function: SM Service Quality Assurance Job Summary As part of ET and EYTS the Service Management team, Service Quality Assurance plays a major role in helping deliver EY’s strategic initiatives through continuous improvement and focus on the following objectives. Portfolio Operational Stability Building Continual Improvement Culture Operational Standardization Optimization of business processes. The Service Management (SM) Service Quality Assurance consultant is responsible for overseeing portfolio engagements Portfolios today face numerous challenges, many of which are detrimental to operating efficiently. With the ever-changing market landscape and the emergence of new technologies, Portfolios need to continually evolve. SM Consultants provide their expertise to engage their Stakeholders attain efficiency by mentoring and leading towards creating value, promoting Growth and Stability. Key objectives are: Identify existing problems within a portfolio that may be negatively impacting portfolio’s business. Workshops/Sessions driving impetus toward relevant Change Methodology e.g. Design Thinking, Lean, Agile, Benchmarking workshops etc. Making Inroads on Kaikeku Projects Ensuring strong implementation of Business Relationship Management Constantly Aligning to Market driven Best Practices Results from Quality and Compliance Reviews currently feed into the following metrics reports Roles And Responsibilities Manage end-to-end service management activities for the Portfolio and meet the defined SLA / KPI / Performance targets Communicate with key stakeholders (management, peers, etc) and share important learnings and best practices Manage all aspects of the customer relationship and interface along with the Portfolio lead and BRM lead Provide overall practice guidance to the consultants, portfolios in the areas of Incident, Problem, Service Knowledge, Transition, Service Catalogue, Service Request and Change management SM Portfolio Consultant : The objective is to work closely with portfolio leads and their teams to improve overall service stability through data analysis. This would also mean driving improvement projects for the respective portfolio. Oversee performance of each portfolio, drive management meetings with consultants and project desired output to SM leadership Essential Functions of the Job: 12+ years of experience in Service Management & Quality Management Uses his/her experience to drive initiatives using industry best practices and tools Enforces a measurable level of effectiveness and a culture of continual improvement by enabling portfolios to monitor, measure and review their service management processes and services ISO 20K , Six Sigma Black belt, use of DMAIC to complete improvement projects Quality System Management, ensure the document control procedure is adopted to approve, review and update all changes critical to documents within the scope of QMS Develop, support and implement delivery practices to meet business objectives Maintain ITIL Service Management processesExcellent communication skills (written and oral) including technical aspects of a project, ability to develop usable documentation, results interpretation and business recommendations Strong analytic mindset and logical thinking capability, strong QC mindset , knowledge of Microsoft powerBI Demonstrates consulting, creativity, critical thinking, project planning, and attention to detail capabilities ServiceNow Reporting with solid understanding of ServiceNow data model. Conduct regular, planned review and audit to ensure adherence of defined delivery processes Champion service excellence to improve customer perception Define and rollout a balanced scorecard for the engagements you are aligned to. Analytical/Decision Making Responsibilities: The role is required to demonstrate that you have the practical knowledge and professional capabilities to introduce best practices for IT Service Management systems and consequently improve the organization’s IT processes and services, effectiveness and overall performance. The role further requires excellent judgment, tact and decision-making abilities to engage senior business partners at the highest level of the organization in negotiating and resolving issues that may be complex in nature, have a wide and cross border/cross business impact, as well as impact current and emerging risk and compliance mandates. Knowledge and Skills Requirements: Solid interpersonal skills to engage, as a designated thought leader to senior executives of the firm, in cross business discussions within a matrixed, geographically dispersed organization. Formal materials as well as ideas must be presented clearly and concisely to senior and/or executive management as part of role’s responsibility. The ability to escalate and negotiate complex and conflicting issues, multiple and shifting reporting priorities across a broad spectrum of operating environments and to drive analytical solutions that are both financially sound and operationally feasible. Solid individual skills inclusive of time and project management, escalation and negotiation skills within and between levels of the diverse organization of both cultures and work practices. Strong working knowledge of ServiceNow A strong working knowledge of Microsoft Office products including Excel, Visio and PowerPoint as well as knowledge sharing tools such as SharePoint, Yammer Microsoft Teams to lead activities and discussions on appropriate knowledge sharing. Supervision Responsibilities: The role is generally assigned staff oversight of the SM Service Assurance and quality Management and SM Portfolio consultant lead and requires seasoned management skills inclusive of hiring staff, setting objectives, reviewing accomplishments, coaching for success and counselling for improvement. Assigned staff may be remote based and/or in a work from home setting that will require distance management skills across locations, cultures and time zones. The role itself is generally guided by the Director of ESM Other Requirements: The role may be one in which the day to day activities will be supervised remotely and across time zones, using telephone, email and instant messaging. As such the role requires the self-direction and basic autonomy as needed in a remote or work from home arrangement. The role may also require the periodic allocation of additional time on the job to guide and manage multiple demands and escalating issues in critical or time sensitive reporting and oversee that report delivery is on time and with high quality. Job Requirements Education: At minimum 3 years of College education or related work experience Experience: Approximately 12+ years of experience in a technology operations role and/or in Quality Management and Service management. Able to exhibit a progression of increasingly complex job responsibilities during the period inclusive of senior staff management. Certification Requirements: ISO 20K, ITIL V3 expert , V4 MP Certification as part of required knowledge of standards and best practices. Good to have Six Sigma Green/Black Belt EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Show more Show less

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Ernst And Young LLP Job Description Job Title: SM Service Quality Assurance Scope: Permanent Employee Function: (Category for Job Posting) EY Technology Services – ET – Service Management Sub Function: SM Service Quality Assurance Job Summary As part of ET and EYTS the Service Management team, Service Quality Assurance plays a major role in helping deliver EY’s strategic initiatives through continuous improvement and focus on the following objectives. Portfolio Operational Stability Building Continual Improvement Culture Operational Standardization Optimization of business processes. The Service Management (SM) Service Quality Assurance consultant is responsible for overseeing portfolio engagements Portfolios today face numerous challenges, many of which are detrimental to operating efficiently. With the ever-changing market landscape and the emergence of new technologies, Portfolios need to continually evolve. SM Consultants provide their expertise to engage their Stakeholders attain efficiency by mentoring and leading towards creating value, promoting Growth and Stability. Key objectives are: Identify existing problems within a portfolio that may be negatively impacting portfolio’s business. Workshops/Sessions driving impetus toward relevant Change Methodology e.g. Design Thinking, Lean, Agile, Benchmarking workshops etc. Making Inroads on Kaikeku Projects Ensuring strong implementation of Business Relationship Management Constantly Aligning to Market driven Best Practices Results from Quality and Compliance Reviews currently feed into the following metrics reports Roles And Responsibilities Manage end-to-end service management activities for the Portfolio and meet the defined SLA / KPI / Performance targets Communicate with key stakeholders (management, peers, etc) and share important learnings and best practices Manage all aspects of the customer relationship and interface along with the Portfolio lead and BRM lead Provide overall practice guidance to the consultants, portfolios in the areas of Incident, Problem, Service Knowledge, Transition, Service Catalogue, Service Request and Change management SM Portfolio Consultant : The objective is to work closely with portfolio leads and their teams to improve overall service stability through data analysis. This would also mean driving improvement projects for the respective portfolio. Oversee performance of each portfolio, drive management meetings with consultants and project desired output to SM leadership Essential Functions of the Job: 12+ years of experience in Service Management & Quality Management Uses his/her experience to drive initiatives using industry best practices and tools Enforces a measurable level of effectiveness and a culture of continual improvement by enabling portfolios to monitor, measure and review their service management processes and services ISO 20K , Six Sigma Black belt, use of DMAIC to complete improvement projects Quality System Management, ensure the document control procedure is adopted to approve, review and update all changes critical to documents within the scope of QMS Develop, support and implement delivery practices to meet business objectives Maintain ITIL Service Management processesExcellent communication skills (written and oral) including technical aspects of a project, ability to develop usable documentation, results interpretation and business recommendations Strong analytic mindset and logical thinking capability, strong QC mindset , knowledge of Microsoft powerBI Demonstrates consulting, creativity, critical thinking, project planning, and attention to detail capabilities ServiceNow Reporting with solid understanding of ServiceNow data model. Conduct regular, planned review and audit to ensure adherence of defined delivery processes Champion service excellence to improve customer perception Define and rollout a balanced scorecard for the engagements you are aligned to. Analytical/Decision Making Responsibilities: The role is required to demonstrate that you have the practical knowledge and professional capabilities to introduce best practices for IT Service Management systems and consequently improve the organization’s IT processes and services, effectiveness and overall performance. The role further requires excellent judgment, tact and decision-making abilities to engage senior business partners at the highest level of the organization in negotiating and resolving issues that may be complex in nature, have a wide and cross border/cross business impact, as well as impact current and emerging risk and compliance mandates. Knowledge and Skills Requirements: Solid interpersonal skills to engage, as a designated thought leader to senior executives of the firm, in cross business discussions within a matrixed, geographically dispersed organization. Formal materials as well as ideas must be presented clearly and concisely to senior and/or executive management as part of role’s responsibility. The ability to escalate and negotiate complex and conflicting issues, multiple and shifting reporting priorities across a broad spectrum of operating environments and to drive analytical solutions that are both financially sound and operationally feasible. Solid individual skills inclusive of time and project management, escalation and negotiation skills within and between levels of the diverse organization of both cultures and work practices. Strong working knowledge of ServiceNow A strong working knowledge of Microsoft Office products including Excel, Visio and PowerPoint as well as knowledge sharing tools such as SharePoint, Yammer Microsoft Teams to lead activities and discussions on appropriate knowledge sharing. Supervision Responsibilities: The role is generally assigned staff oversight of the SM Service Assurance and quality Management and SM Portfolio consultant lead and requires seasoned management skills inclusive of hiring staff, setting objectives, reviewing accomplishments, coaching for success and counselling for improvement. Assigned staff may be remote based and/or in a work from home setting that will require distance management skills across locations, cultures and time zones. The role itself is generally guided by the Director of ESM Other Requirements: The role may be one in which the day to day activities will be supervised remotely and across time zones, using telephone, email and instant messaging. As such the role requires the self-direction and basic autonomy as needed in a remote or work from home arrangement. The role may also require the periodic allocation of additional time on the job to guide and manage multiple demands and escalating issues in critical or time sensitive reporting and oversee that report delivery is on time and with high quality. Job Requirements Education: At minimum 3 years of College education or related work experience Experience: Approximately 12+ years of experience in a technology operations role and/or in Quality Management and Service management. Able to exhibit a progression of increasingly complex job responsibilities during the period inclusive of senior staff management. Certification Requirements: ISO 20K, ITIL V3 expert , V4 MP Certification as part of required knowledge of standards and best practices. Good to have Six Sigma Green/Black Belt EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Show more Show less

Our Client, a Leading Bank is looking out for a Manager/ AVP - Internal Communications to be based at Mumbai. Position Summary: The Manager / AVP – Internal Communications will be responsible for planning and delivering impactful internal communication strategies that support employee engagement, organizational alignment, and leadership communication. The role acts as a bridge between management and employees, helping to cascade key business messages and nurture a strong corporate culture within the bank. Key Responsibilities: Strategic Planning & Execution • Develop and execute internal communication plans aligned with the bank’s strategic priorities, transformation initiatives, and cultural goals. • Ensure consistent and transparent communication across departments, business units, and employee levels. Leadership & Executive Communication • Craft internal messaging and content for the leadership team, including speeches, town hall scripts, video messages, and Q&A briefs. • Organize and manage leadership visibility initiatives such as CEO updates, executive blogs, and fireside chats. Campaign Development & Delivery • Lead internal communication campaigns to support HR, compliance, operations, and marketing initiatives (e.g., policy changes, CSR programs, DEI, wellness). • Create toolkits, messaging frameworks, and communication cascades for effective rollout across regions or business units. Content Creation & Channel Management • Write, edit, and produce high-quality internal content for intranet, newsletters, internal social platforms, and employee engagement apps. • Maintain and enhance communication platforms, ensuring content is timely, relevant, and engaging. Employee Engagement & Experience • Support the design and execution of employee engagement programs, cultural events, and recognition campaigns. • Collaborate with HR and L&D teams to communicate programs that promote belonging, career growth, and continuous learning. Measurement & Reporting • Track and analyze communication effectiveness using engagement metrics, feedback surveys, and digital analytics. • Provide regular reporting to senior leadership and make data-driven recommendations for improvement. Qualifications: • Bachelor’s or Master’s degree in Communications, Marketing, Journalism, Public Relations, or related field. • 7–12 years of progressive experience in internal or corporate communications, preferably in a bank, financial institution, or regulated corporate environment. Key Skills: • Excellent communication, writing, and storytelling abilities. • Strategic mindset with attention to detail and execution. • Strong stakeholder management and influencing skills. • Proficiency in communication tools such as SharePoint, Microsoft Teams, Yammer, or enterprise intranet platforms. • Ability to manage multiple projects with tight deadlines and cross-functional inputs. Preferred Attributes: • Experience in employee engagement, employer branding, or change communication. • Familiarity with organizational transformation, digital banking, or agile ways of working. • Creative approach with an eye for design, content layout, and visual storytelling. Show more Show less

India - Hyderabad JOB ID: R-216510 ADDITIONAL LOCATIONS: India - Hyderabad WORK LOCATION TYPE: On Site DATE POSTED: Jun. 04, 2025 CATEGORY: Human Resources HOW MIGHT YOU DEFY IMAGINATION? You’ve earned your degree. How will you use that achievement to reach your goals? Do more with the knowledge you’ve worked hard to acquire and the passion you already have. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Become the professional you are meant to be in this meaningful role. Human Resources Senior Associate - Remote Live What you will do Let’s do this. Let’s change the world. In this vital role you will support Amgen’s efforts in driving employee listening programs across the organization and surface the voice and pulse of Amgen staff. Additionally, this role will assist with the integration of MS analytics tools across listening platforms to help understand and illuminate decision making about employee’s experience and well-being across the company. This role works in a global HR Center of Excellence (COE), part of the HR Insights and Analytics team. You will partner with business leaders, managers and HR partners across the globe to ensure our listening strategy is advising key organizational priorities, answering critical organizational questions, addressing employee needs, and adopting new working norms. Responsibilities: Support the design and implementation of core survey programs and ad hoc surveys that address emerging business needs Contribute to the transformation of the employee listening strategy in alignment with organization priorities Respond to data needs, create dashboards, and generate analyses to assess overall listening program impact against key talent indicators Collaborate with IS/Data/Tech teams to support the evolution of the technology and platforms used to build a connected and unified listening strategy Assists with the creation and execution of the overarching change management roadmap and associated activities related to the broader employee listening strategy Coordinate the development and delivery of communications, training materials, tools, and resources for both HR and the broader organization Partner with HRBPs, functional and regional HR and talent leaders, senior business leaders, and other stakeholders to advise and socialize the employee listening program Collaborate with third party vendor partner to configure and manage the listening platform Lead and oversee internal platforms (i.e. SharePoint, Yammer, Outlook Mailbox, etc.) for employee listening resources and communication Win What we expect of you We are all different, yet we all use our unique contributions to serve patients. The outstanding professional we seek is a candidate with these qualifications.

Experience : 4 to 7 years Key Responsibilities: Identifying & mapping business processes, eliciting requirements, uncovering areas for improvement, determining key metrics for developing and implementing solutions. Breakdown of the requirement into the relevant system components and write user stories to convey the same to the stakeholders Proactively analyse the end-to-end flow to look for blockers and edge cases that the solution might not currently facilitate Impact analysis on changes made to downstream and upstream systems Interact with all levels of the business community, seeking approval from all stakeholders of the projects Corroborate UX flow with the acceptance criteria to understand the flow and evaluate gaps Provide a walkthrough of system level flows &requirements to the relevant teams with an overall understanding of the architecture. Effectively communicating your insights and plans to cross-functional team members and management. Conducting meetings and presentations to discuss processes and share findings. Documenting and communicating the results of your efforts. Competencies: a. Process Mapping Experience in business process mapping, analysis, and improvement techniques. Understand & analyse complex end-to-end flows from a user as well as data standpoint b. Requirement Gathering & Facilitation Elicit requirements by gaining clear understanding of the need/problem & the desired end state or the As-is and to-be. Facilitate requirement gathering sessions acting as the interface between the various teams to own and manage the entire requirements lifecycle. Ability to progress the analysis and drive decisions to close open issue through discussions with multiple stakeholders. c. Documentation Experience in writing User Stories and producing Business Requirement Documentation Must be strong in translating business requirements to technical resources (internal and external) in supporting the project. Experience using tools that record, track, and manage requirements like tools like Azure DevOps, JIRA. d. Delivery Requirements Ability to understand complex integrated enterprise systems layout. Experience working in Scrum teams, familiar with agile rituals in sprint settings. Constantly anticipate blockers due to functional/ technical limitations and raise it to the relevant stakeholders at an early stage. The candidate is expected to take ownership of the implementation and drive the same by co-ordinating amongst the various stakeholders e. Thought Leadership Strong desire to continually expand knowledge and learn new skills with the intention of sharing knowledge assets to the practice. Conduct market research for various service offerings by analysing various industry reports & product-market trends. Support in the development, research and design of consulting and domain mindshare such as: articles, whitepapers, collateral development, eBooks, infographics, leadership forums, collaboratory sessions, Yammer, etc Desired Qualifications: A bachelor’s degree in Engineering, Business or Commerce and related field preferably with an MBA. A minimum of 3+ years of experience in business analysis preferably in an application development, digital transformation setting. Excellent planning, organizational, and time management skills. A track record of following through on commitments Experience of As Is / To Be analysis, Gap analysis, Requirements elicitation, Workshop facilitation & Business Use case development. Motivated, flexible and with a can-do approach. Good interpersonal skills, confidence, and ability to interact professionally with people at all levels Job Type: Full-time Pay: ₹1,000,000.00 - ₹1,500,000.00 per year Benefits: Flexible schedule Health insurance Leave encashment Life insurance Paid time off Provident Fund Schedule: Fixed shift Monday to Friday Supplemental Pay: Shift allowance Work Location: In person