Develop transformation strategies and high-level business cases, clearly communicatingthe value of transformational change to IT executive leadership within customerorganizations Leadtransformation solutions by assessing the current state, including datamanagement, dependencies, compliance, security, application portability, ITdelivery models, and consolidation technologies like cloud automation,virtualization, containers, high availability and Disaster Recovery and new agesolutions around GPUs and AI Gaincustomer confidence on scoping and deliverables. Document and share intellectual propertysuch as processes, tools, deliverables, methodologies,and approachesthat further differentiate our solution propositions. JobResponsibilities: PresalesBusiness Pursuit of services like colocation, compute and GPU cloud(private, public, hybrid, hyperscaler), managed services, security services,network services and application services (Oracle, SAP, etc.). Lead thecreation of a high-level roadmaps, defining requirements, sizing estimates,design, specifications, and migration strategies with supporting ROI and TCOmodels Guide SEsto identify and plan for specific domain solutions that form part of theoverall landscape or independently work on solution creation depending on thescale and complexity of the solution Performcustomer assessments and recommend upgrades based on roadmap and capacity needs Oversee thedevelopment of detailed designs, project plans, migration strategies, andacceptance test plans Leaddiscussions around transformation and consolidation plans, project management,implementation Provide comprehensive solutions for third-party RFPs or customer requirements. Identifyand collaborate with third-party vendors for services Yotta cannot deliver Ensuresmooth solution transitions to delivery teams Follow andcommit with Yottas Policy statements (eg. QMS/EMS/OHS/ISMS/PIMS/ITSM etc) Undertake applicable trainings as communicated from time to time Participationin risk assessment process, contribute in achieving departmental management system objectives assist in maintaining PIMS controlsthroughout personal data lifecycle. Cross-functionalstakeholder management Additional activities: Create RFPsfor consulting opportunities and oversee the response lifecycle Develop newsolution consulting frameworks for transformation and integration projects Collaboratewith bid management teams to prepare standardized contractual documents Must have Skill: In depthunderstanding of the following domains colocation, compute and GPU cloud( private, public, hybrid, hyperscaler), managed services, security services,network services and application services (Oracle, SAP, etc.) and at leastexpert level knowledge of three of these domains Experiencedin technical solutioning and pursuit management for large enterprise customers Excellentcommunication and presentation skills Provenleadership and interpersonal skills Good toHave Skill: Eye todetail Proactiveand aptitude for technical Presales Persuasiveand Assertive Flair fortechnical writing Fairnegotiation skills Customer Focus Dealing with ambiguity Listening, Sensing Observing Building Trust Art of Skillful Conversation Creativity Problem Solving Intellectual Horsepower Prioritizing, Planning Organizing Action Orientation Accountability Process-Quality Excellence Building Collaborative Relationships Learning on the fly Qualificationand Experience: Bachelor's/ Masters Degree in Engineering / Technology / Computer Science FrameworkCertifications like ITIL / TOGAF / Zachman Framework TechnicalCertifications Minimum 12years of work experience
The Azure L2 Support Engineer is responsible for managing andsupporting cloud infrastructure hosted on Microsoft Azure. This role involvesmonitoring, incident management, performance tuning, and ensuring adherence toorganizational SLAs and compliance requirements. The resource will play a keyrole in ensuring system reliability, cost optimization, and proactive serviceimprovements. Working in a general shift, the engineer will coordinate with bothinternal teams and external vendors to resolve technical issues efficiently andsupport continuous service enhancement initiatives. Job Responsibilities: Manage and monitor allinstalled systems and infrastructure in the Azure environment to ensure highavailability. Investigate and resolvetechnical issues related to Azure VMs, Azure AD, storage accounts, VNets, andrelated services. Provide L2 leveltroubleshooting for incidents escalated from the L1 support team, ensuringtimely resolution and documentation. Perform daily health checks ofAzure subscriptions and ensure alerts are addressed within SLA. Maintain, configure, andtroubleshoot hybrid cloud solutions (on-premises and Azure). Monitor and optimize costconsumption using Azure Cost Management tools. Apply security patches, OSupdates, and application upgrades in coordination with the change managementprocess. Develop scripts usingPowerShell or CLI for task automation and improved system efficiency. Participate in root causeanalysis of major incidents and support preventive action planning. Ensure proper documentation ofSOPs, incident resolution steps, change requests, and system configurations. Collaborate with architectureand engineering teams for cloud migrations and infrastructure deployments. Support internal audits andensure adherence to ISO/ITIL standards and security policies. Must have Skills: Hands-on experience with coreAzure services such as Azure Virtual Machines, Azure AD, Azure Storage, VNETs,NSGs, Azure Monitor, and Backup. Strong knowledge of Azuregovernance practices including tagging, policies, blueprints, and RBAC. Proficient with PowerShellscripting, Azure CLI, and ARM templates for automation and provisioning. Experience with Azure SiteRecovery (ASR), Azure Backup, and replication setup and troubleshooting. Familiarity with ITIL-basedincident, problem, and change management processes. Experience using monitoringtools such as Azure Monitor, Log Analytics, and third-party integrations. Working knowledge of networkconcepts like IP addressing, VPN Gateway, DNS, Load Balancers, and Firewalls. Knowledge of backup strategies,DR planning, and business continuity best practices in Azure. Ability to troubleshoot issuesspanning applications, OS, networking, and Azure infrastructure layers. Behavioral Attributes: Excellent verbal and writtencommunication skills for technical documentation and stakeholder interactions. Strong analytical and logicalreasoning with attention to detail. Proactive attitude toward identifyingand resolving recurring issues. Ability to prioritize tasksunder pressure and meet strict deadlines. Self-motivated, team-oriented,and capable of working independently with minimal supervision. Commitment to continuouslearning and skill development in evolving cloud technologies. Qualification and Experience: Bachelors degree in Computer Science, Information Technology, orequivalent technical discipline. 4 to 5 years of relevant experience in IT infrastructure and operations, with atleast 3 years in cloud support roles focused on Microsoft Azure environments. Certifications: - Microsoft Certified: Azure Administrator Associate (AZ-104) - ITIL FoundationCertification (preferred) - Additional relevantcertifications such as Azure Security Engineer Associate (AZ-500) or MicrosoftCertified: Azure Solutions Architect Expert are a plus.
We are looking for a software developer to join us as Full Stack Engineer and be part of the team developing the Product. This role is key to our organisations success as both a market force and a provider of cutting edge end-user experiences. You will be directly working on building the software behind the platform that will power the Indian hyperscale cloud ecosystem. In this role, youll be working alongside a young team who will collaborate with you and foster a culture of mutual learning. Responsibilities Developing the application both frontend and backend using a typescript-based stack of frameworks, databases, message queues, middleware and API gateways. Optimising the application backend for security, efficiency, performance and a delightful user experience. Engineering the application in a way thats secure and tamper-proof. Collaborating with the UX, Product and Engineering teams to deliver a robust Product experience. Helping frontend engineers and support operations with troubleshooting. Building an API-first software development practice and Product. Following strict documentation practices around all work done and delivered. Staying up-to-date on emerging technologies. Requirements Needless to say, this role is a combination of proven experience and the ability to think spontaneously. Well be evaluating your candidature on the following criteria 5+ years of experience of working as a software full stack developer/engineer. Strong knowledge of web frontend development technologies including typescript-based frameworks (React), NestJS, MySQL, Microservices, MongoDB, Kafka etc. Solid foundation of technically implementing solutions, backend architectures and following SDLC practices. Understanding of cloud-native architectures and development using Kubernetes and Docker. Prior experience and/or aptitude towards open-source technologies and on-premise software deployments. Strong technical knowledge and a core skill set consisting of Typescript-based software development frameworks, tools, libraries and methodologies. DevOps-centric mindset with agility and collaboration at core. Up to date knowledge on industry trends and best practices. Exceptional communication skills with clear verbal and written articulation.
End-to-End Product Design: Own the design lifecycle for complex featuresfrom research and ideationthrough to prototyping, high-fidelity UI, developer handoff, and qualityassurance. User Research Persona Development: Conduct stakeholder interviews, contextual inquiry, usability studies, journeymapping, and persona building for diverse enterprise user roles (developers,analysts, business users, etc.). Wireframing Prototyping: Translate product requirements into user flows, wireframes, interactiveprototypes, and design system components in Figma (or similar tools). Design System Leadership: Develop and evolve a scalable design system covering atomic/componentstructures, documentation, accessibility, and theming (multi-brand, light/darkmodes, etc.). Collaboration Stakeholder Management: Partner with Product Managers, Engineers, Data Scientists, and QA to ensureseamless implementation, resolving gaps between UX vision and technicalfeasibility. AI/ML Workflow Visualization: Design advanced interfaces for AI agent orchestration, workflow builders(drag-and [1] drop,node/graph UI), model monitoring, data visualization, and resultexplainability. Accessibility Compliance: Champion accessibility best practices (WCAG 2.1+, keyboard navigation, ARIA),ensuring products are usable by all users, including those with disabilities. Rapid Prototyping MVP Launches: Lead rapid design iterations for MVP launches, gather and incorporate userfeedback, and iterate quickly based on analytics and usage patterns. Usability Testing Continuous Improvement: Plan, conduct, and analyze remote and in-person usability tests; drivecontinuous product and UX improvements using research and data. Mentoring Team Growth: Mentor junior and mid-level designers, participate in hiring, and help nurturea high-performance design culture. Required Skills Qualifications Experience: o 9+ years in UI/UX/Product Design, with at least 3 years in enterpriseSaaS, workflow, or data/AI product environments. o Demonstrated leadership in large-scale product launches and/or design systemimplementation. Portfolio: o Strong portfolio showcasing complex B2B, SaaS, AI/ML, or workflow automationproducts. o Evidence of solving highly technical problems through user-centered design. Design Tools: o Mastery of Figma, Adobe Creative Suite, Sketch, prototyping, and usabilitytesting tools (e.g., Maze, UsabilityHub, Lookback.io). Methodologies: o Deep understanding of design thinking, user research, informationarchitecture, interaction design, and accessibility. Technical Understanding: o Familiarity with front-end technologies (HTML/CSS, design tokens, componentlibraries). o Experience designing for complex state management, data visualization, andcollaborative multi-user environments. Soft Skills: o Excellent communication, stakeholder management, workshop facilitation, andcross-functional collaboration. Bonus Points For Experience in AI/ML platforms, agent orchestration tools, or no-code/low-codeproducts. Building or evolving white-label design systems. Experience with internationalization / localization , SOC2/GDPR compliance, andhigh [1] scalemulti-tenant SaaS. Exposure to agile teams, rapid prototyping, and A/B experimentation. WhatYoull Get The chance to help define and build market-leading AI/ML platforms from theground up. A collaborative environment with passionate experts in AI, data science, andproduct engineering. Opportunities for professional growth, conference participation, andmentoring. Competitive salary and benefits, plus the freedom to influence productdirection at a high level.
The Team Member Storage L2 will be in charge of setting up andoverseeing the corporate storage infrastructure. NAS and SAN environments,fibre channel switched fabrics, and related physical and virtual servers areamong the technologies that must be configured, implemented, deployed, andsupported. To satisfy company needs and outline potential future improvements,install, upgrade, repair, maintain, and retire production and testenvironments. Job Responsibility: Complete knowledge of SAN and NASproduction environments. Hands-on experience in Cisco SwitchFirmware Upgradation. Cisco Switch-to-Switch migration in aproduction environment. Experience in implementing Zoning onCisco FC SAN Switches. In-depth understanding ofadministration, implementation, and troubleshooting of VMAX productionenvironments. Experience in SAN-to-SAN StorageMigration projects. Comprehensive knowledge of Synchronousand Asynchronous Remote Replication. Track and manage allocated storagecapacity and maintain a monthly capacity tracker. Expertise in Hitachi VSP, HP VTL, DataDomain, and EMC Networker. Proficient in identifying andtroubleshooting storage performance issues. Ability to collaborate with various OSteams (e.g., VMware, Windows, Linux) for LUN allocation and deallocation. Assist in maintaining PIMS controlsthroughout personal data lifecycle.
Department Operations and Service Delivery Job posted on Jun 16, 2025 Employee Type FTE Experience range (Years) 8 years - 16 years Provide expert-level support and troubleshooting for all backup-related issues within the EMC Networker environment. Design, configure, and implement backup solutions for large-scale environments using EMC Networker and other related technologies. Lead the analysis and resolution of complex backup failures, performance issues, and storage-related problems. Collaborate with cross-functional teams to integrate backup solutions with critical business applications, databases, and virtual environments. Maintain and upgrade EMC Networker backup environments, ensuring adherence to best practices and industry standards. Develop and enforce backup policies, including data retention, security, and disaster recovery processes. Oversee and optimize backup operations, ensuring that SLAs and performance benchmarks are consistently met. Implement backup automation, scheduling, and monitoring to increase efficiency and reduce human error. Conduct root cause analysis for backup failures and implement preventive measures. Create and deliver training sessions for junior and mid-level backup resources (L2). Provide leadership in testing and implementing disaster recovery plans and conducting regular recovery drills. Manage the integration of cloud-based backup solutions with on-premises infrastructure (AWS, Azure, etc.). Ensure high availability of backup infrastructure, coordinating with storage, network, and security teams for seamless operations. Assist in the development of backup and restore documentation, as well as troubleshooting guides and best practice manuals. Strong knowledge of backup architectures, disaster recovery solutions, and data protection strategies in large-scale environments. Qualification- Any Graduate, Certification Preferred Job Location - Pune Experience - 8 years plus
Department Operations and Service Delivery Job posted on Jun 16, 2025 Employee Type FTE Experience range (Years) 8 years - 16 years Provide expert-level support and troubleshooting for all backup-related issues within the EMC Networker environment. Design, configure, and implement backup solutions for large-scale environments using EMC Networker and other related technologies. Lead the analysis and resolution of complex backup failures, performance issues, and storage-related problems. Collaborate with cross-functional teams to integrate backup solutions with critical business applications, databases, and virtual environments. Maintain and upgrade EMC Networker backup environments, ensuring adherence to best practices and industry standards. Develop and enforce backup policies, including data retention, security, and disaster recovery processes. Oversee and optimize backup operations, ensuring that SLAs and performance benchmarks are consistently met. Implement backup automation, scheduling, and monitoring to increase efficiency and reduce human error. Conduct root cause analysis for backup failures and implement preventive measures. Create and deliver training sessions for junior and mid-level backup resources (L2). Provide leadership in testing and implementing disaster recovery plans and conducting regular recovery drills. Manage the integration of cloud-based backup solutions with on-premises infrastructure (AWS, Azure, etc.). Ensure high availability of backup infrastructure, coordinating with storage, network, and security teams for seamless operations. Assist in the development of backup and restore documentation, as well as troubleshooting guides and best practice manuals. Strong knowledge of backup architectures, disaster recovery solutions, and data protection strategies in large-scale environments. Qualification- Any Graduate, Certification Preferred Job Location - Pune Experience - 8 years plus
Department Solution Engineering & Bids Management Job posted on Jun 17, 2025 Employee Type FTE Experience range (Years) 0 - 0 JD - Enterprise Architect . Job Scope: Develop transformation strategies and high-level business cases, clearly communicating the value of transformational change to IT executive leadership within customer organizations Lead transformation solutions by assessing the current state, including data management, dependencies, compliance, security, application portability, IT delivery models, and consolidation technologies like cloud automation, virtualization, containers, high availability and Disaster Recovery and new age solutions around GPUs and AI Gain customer confidence on scoping and deliverables. Document and share intellectual property—such as processes, tools, deliverables, methodologies, and approaches—that further differentiate our solution propositions. Job Responsibilities: Presales & Business Pursuit of services like colocation, compute and GPU cloud (private, public, hybrid, hyperscaler), managed services, security services, network services and application services (Oracle, SAP, etc.). Lead the creation of a high-level roadmaps, defining requirements, sizing estimates, design, specifications, and migration strategies with supporting ROI and TCO models Guide SEs to identify and plan for specific domain solutions that form part of the overall landscape or independently work on solution creation depending on the scale and complexity of the solution Perform customer assessments and recommend upgrades based on roadmap and capacity needs Oversee the development of detailed designs, project plans, migration strategies, and acceptance test plans Lead discussions around transformation and consolidation plans, project management, implementation Provide comprehensive solutions for third-party RFPs or customer requirements. Identify and collaborate with third-party vendors for services Yotta cannot deliver Ensure smooth solution transitions to delivery teams Follow and commit with Yotta’s Policy statements (eg. QMS/EMS/OHS/ISMS/PIMS/ITSM etc) Undertake applicable trainings as communicated from time to time Participation in risk assessment process, contribute in achieving departmental & management system objectives & assist in maintaining PIMS controls throughout personal data lifecycle. Cross-functional stakeholder management Additional activities: Create RFPs for consulting opportunities and oversee the response lifecycle Develop new solution consulting frameworks for transformation and integration projects Collaborate with bid management teams to prepare standardized contractual documents Must have Skill: In depth understanding of the following domains colocation, compute and GPU cloud (private, public, hybrid, hyperscaler), managed services, security services, network services and application services (Oracle, SAP, etc.) and at least expert level knowledge of three of these domains Experienced in technical solutioning and pursuit management for large enterprise customers Excellent communication and presentation skills Proven leadership and interpersonal skills Good to Have Skill: Eye to detail Proactive and aptitude for technical Presales Persuasive and Assertive Flair for technical writing Fair negotiation skills Behavioral Attributes: Customer Focus Dealing with ambiguity Listening, Sensing & Observing Building Trust Art of Skillful Conversation Creativity & Problem Solving Intellectual Horsepower Prioritizing, Planning & Organizing Action Orientation & Accountability Process-Quality Excellence Building Collaborative Relationships Learning on the fly Qualification and Experience: Bachelor's / Master’s Degree in Engineering / Technology / Computer Science Framework Certifications like ITIL / TOGAF / Zachman Framework Technical Certifications Minimum 12 years of work experience
Department Operations and Service Delivery Job posted on Jul 08, 2025 Employee Type FTE Experience range (Years) 0 - 0
Role & responsibilities Cyber Security Engineer Preferred candidate profile EDR /XDR , PAM , VA Specialist , MDM would be added advantage , Good knowledge of SIEM.
Department Operations and Service Delivery Job posted on Jul 26, 2025 Employment type FTE JOB DESCRIPTION FORM Department: Operations-Resiliency Role: Storage L2 – Data Migration Engineer Function: IT Operations Location: Delhi, Pune Reports To: Arun Mohanty Designation: Data Migration Engineer Leadership Type: Supervises: Job Scope: As a Data Migration Engineer, you will be responsible for planning, executing, and validating data migration projects across various environments. You will work with tools such as Carbonite, Double-Take, and other industry-standard solutions to ensure seamless, secure, and efficient data transfers. This role requires a strong understanding of data structures, storage platforms, and migration best practices, along with the ability to troubleshoot issues in real-time. Job Responsibilities: Plan and perform end-to-end data migrations between on-premises, cloud, and hybrid environments. Utilize tools such as Carbonite (including Carbonite Migrate and Carbonite Availability) to execute migrations with minimal downtime and risk. Conduct detailed pre-migration assessments and develop migration strategies and runbooks. Monitor data migration processes, troubleshoot failures, and ensure data integrity and consistency. Collaborate with storage, network, and server teams to ensure environment readiness. Develop scripts and automation routines (using PowerShell, Python, etc.) to optimize migration processes where applicable. Document all migration activities, including architecture diagrams, configuration changes, and validation reports. Provide post-migration support to address any residual issues and ensure successful cutover. Required Skills Proven experience with data migration tools like Carbonite, Double-Take, Zerto, or similar platforms. Understanding of storage technologies (SAN, NAS, Object Storage) and data protection principles. Strong knowledge of network protocols, storage replication, and failover strategies. Commitment to maintaining a secure and resilient IT infrastructure. Ability to work under pressure and manage multiple projects simultaneously. Excellent problem-solving skills and attention to detail. Qualification and Experience: Bachelor’s degree in a related field. 3+ years of relevant experience on Migration and migration tools Certifications in relevant areas will have added advantage
Department Platform Engineering Job posted on Jul 29, 2025 Employment type FTE Job Summary: We are looking for a Deployment Engineer with strong hands-on experience in Linux systems, virtualization platforms, cloud orchestration technologies, and infrastructure automation. This role involves end-to-end deployment and configuration of both private and public cloud environments, ensuring robust, scalable, and secure infrastructure. The ideal candidate will also bring scripting proficiency and automation skills to streamline cloud deployments and infrastructure operations. Key Responsibilities: Deploy, configure, and maintain Linux operating systems (Ubuntu, RHEL, CentOS) on physical and virtual platforms. Install and manage hypervisors including KVM, VMware ESXi, and XenServer. Lead and implement private and public cloud infrastructure using tools like OpenStack, Apache CloudStack, or other orchestration platforms. Write and maintain automation scripts using Bash, Python, or similar scripting languages for deployment and operational tasks. Use Ansible and Terraform to automate infrastructure provisioning, configuration, and management. Implement and manage monitoring and observability tools such as Zabbix, Prometheus, and Grafana. Work with physical infrastructure teams to set up and troubleshoot bare-metal hardware, storage systems, and network configurations. Document architecture designs, implementation plans, SOPs, and deployment workflows. Ensure security best practices, system hardening, and compliance with infrastructure policies. Required Skills and Experience: Strong command over Linux system administration with proven troubleshooting capabilities. Experience with virtualization platforms: KVM, VMware, Xen. Hands-on experience in deploying any cloud orchestration platforms like OpenStack or CloudStack. Proficiency in scripting languages – Bash, Python, or similar. Deep understanding of automation tools like Ansible and Terraform. Knowledge of monitoring tools – Zabbix, Prometheus, Grafana. Solid understanding of storage technologies, RAID configurations, and volume management. Familiarity with hardware components, server installations, and physical infrastructure planning. Basic understanding of networking concepts, including IP addressing, routing, VLANs, and firewall basics. Preferred Qualifications : Certifications such as RHCE, VCP, LFCS, or similar. Exposure to container orchestration (Docker, Kubernetes) is a plus. Experience with cloud-native and hybrid infrastructure deployments. Strong analytical thinking and excellent communication/documentation skills. Ability to work independently in high-paced and mission-critical environments
Department Solution Engineering,Pricing & Bids Management Job posted on Aug 01, 2025 Employment type FTE
Department Administration Job posted on Aug 06, 2025 Employment type FTE Job Scope: The Team Member - Administration is responsible for supporting all teams across various locations. This role involves joining our team to assist in daily office procedures. He/She will serve as the point of contact for all employees, offering administrative support and managing their queries Job Responsibilities Maintaining Monthly Consumptions Report along with monthly requisitions. Greet, welcome, and direct visitors and clients in a professional and friendly manner. Notify employees of visitor arrivals and ensure smooth visitor check-in processes. Maintain security and telecommunications systems, ensuring the safety and confidentiality of the office environment. Answer inquiries and refer them to the appropriate departments or individuals, providing excellent customer service. Allocate meeting rooms to clients and provide necessary support during meetings. Host clients with tea and beverages, creating a hospitable atmosphere. Maintain cleanliness in the reception area, ensuring a tidy and organized workspace. Handle inward and outward material, managing deliveries and shipments efficiently. Order stationary materials, keep track of inventory, and ensure adequate supplies for office operations. Manage and order pantry services, ensuring the availability of refreshments for employees and guests. Fulfill any additional tasks allocated by the tussom service desk, meeting requirements, and closing requests promptly Handling Travel and Accommodation request. Help HR and IT team in onboarding process. Must have Skills: Should have customer focus attitude and follow up skill Previous experience in a receptionist or administrative role preferred. Excellent communication and interpersonal skills. Proficient in using office equipment and computer software, including Microsoft Office Suite. Ability to multitask and prioritize tasks effectively. Strong organizational skills and attention to detail. Professional demeanor and a positive attitude. Ability to work independently and as part of a team. Follow & commit with Yotta’s Policy statements (eg. QMS/EMS/OHS/ISMS/PIMS/ITSM / BCMS / EnMS etc.) Undertake applicable training as communicated from time to time. Understand the organization’s expectations towards all management systems the company is certified for. Participation in Risk assessment process, contribute in achieving departmental & management system objectives. Adhere to confidentiality policy to safeguard sensitive company information, maintain trust with clients and partners, and ensure compliance with data protection regulations. Perform their duties in the event of emergency as per roles in ERP/BCMS plan. Assist in maintaining PIMS controls throughout personal data lifecycle. Behavioral Attributes: Art of Skillful Conversation Innovative Mindset Learning on fly Embracing Diversity & Inclusion Risk Management Leading Change & Leadership Composure Building Trust Customer Focus Intellectual Horsepower Action Orientation & Accountability Drive for Results & Ownership Process-Quality Excellence Prioritizing, Planning & Organizing Listening, Sensing, Observing Developing Direct Reports Building Collaborative Relationships Professionalism Qualification and Experience: 10 +2 + 3 bachelor degree with a minimum of 1-2 years of relevant work experience. Proficiency in using office equipment and computer software, including the Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Strong organizational skills and attention to detail, with the ability to manage multiple tasks and prioritize effectively. Excellent communication and interpersonal skills, both verbal and written, to interact with clients, visitors, and colleagues professionally. Familiarity with office procedures and basic administrative tasks, such as scheduling, filing, and data entry.
Department Operations and Service Delivery Job posted on Aug 12, 2025 Employee Type FTE Experience range (Years) 0 - 0 AWS L2 Role Summary: As an AWS L2 Support Engineer at a leading Cloud Service Provider (CSP), you will provision, implement, manage, and troubleshoot complex cloud infrastructure and services for enterprise clients across industries. You will work on federated and hybrid cloud environments, including AWS, Azure, GCP, and on-premises Outposts. The role demands strong cross-functional expertise in infrastructure, security, networking, and cloud governance. Key Responsibilities: Infrastructure & Provisioning Provision and configure cloud resources (EC2, RDS, S3, EKS, VPCs, etc.) using AWS Console, CLI, or IaC tools. Implement hybrid setups including AWS Outposts, Direct Connect, and VPN solutions. Support container-based workloads (Docker, ECS, EKS) and serverless applications (Lambda, API Gateway). Security & Compliance Configure IAM roles, policies, and federated identity providers (SSO/SAML integration). Monitor and remediate security vulnerabilities (using AWS Config, GuardDuty, Inspector). Ensure adherence to compliance standards (ISO 27001, NIST, GDPR, etc.) across cloud environments. Networking & Connectivity Troubleshoot VPC, subnets, NAT gateways, transit gateways, route tables, and firewall rules. Manage inter-cloud (AWS-Azure-GCP) and on-prem connectivity (VPN/Direct Connect/Transit VPC). Work on DNS configurations, load balancers (ALB/NLB), and CDN (CloudFront). Multi-Cloud & Federated Operations Support federated identity and access management across AWS, Azure, and GCP. Assist in the deployment and integration of services across multi-cloud or hybrid environments. Monitor workloads across multiple CSPs using common dashboards and tools (e.g., Grafana, Datadog, Prometheus, CloudWatch). Support & Troubleshooting Handle L2 escalations related to infrastructure availability, performance, or configuration errors. Collaborate with L3 and DevOps teams for deeper issues or design changes. Perform root cause analysis (RCA) and maintain documentation/runbooks. Automation & Optimization Automate recurring operational tasks using Shell, Python, or PowerShell scripts. Deploy and manage infrastructure using CloudFormation, Terraform, or Ansible. Optimize cost and performance based on usage patterns and monitoring insights. Required Skills: Strong hands-on experience with AWS core services ( ). Good understanding of hybrid/multi-cloud architectures (AWS, Azure, GCP). Solid knowledge of networking concepts: TCP/IP, DNS, VPN, BGP, Load Balancing. Experience with Infrastructure as Code (IaC) and automation tools. Linux/Windows system administration and shell scripting proficiency. Familiarity with AWS Outposts, Direct Connect, and on-prem integration. Strong grasp of cloud security and identity federation (SSO, IAM, OIDC, SAML). Preferred Qualifications: Education: Bachelor’s degree in Computer Science, Information Technology, Electronics, or a related field. A Master’s degree is a plus. Certifications: AWS Certified SysOps Administrator – Associate AWS Certified Solution Architect – Associate AWS Advanced Networking – Specialty (preferred) Azure/GCP certifications (nice to have) Tools & Platforms: Terraform, CloudFormation, Jenkins, Git Monitoring tools: Prometheus, Grafana, Datadog SIEM & security tools: GuardDuty, Security Hub, Splunk Soft Skills: Strong analytical and problem-solving skills Ability to work in a 24x7 shift-based or on-call rotation Excellent communication and client-facing interaction Adaptability to fast-changing technologies and customer needs
Department Operations and Service Delivery Job posted on Aug 12, 2025 Employee Type FTE Experience range (Years) 0 - 0 AWS L2 Role Summary: As an AWS L2 Support Engineer at a leading Cloud Service Provider (CSP), you will provision, implement, manage, and troubleshoot complex cloud infrastructure and services for enterprise clients across industries. You will work on federated and hybrid cloud environments, including AWS, Azure, GCP, and on-premises Outposts. The role demands strong cross-functional expertise in infrastructure, security, networking, and cloud governance. Key Responsibilities: Infrastructure & Provisioning Provision and configure cloud resources (EC2, RDS, S3, EKS, VPCs, etc.) using AWS Console, CLI, or IaC tools. Implement hybrid setups including AWS Outposts, Direct Connect, and VPN solutions. Support container-based workloads (Docker, ECS, EKS) and serverless applications (Lambda, API Gateway). Security & Compliance Configure IAM roles, policies, and federated identity providers (SSO/SAML integration). Monitor and remediate security vulnerabilities (using AWS Config, GuardDuty, Inspector). Ensure adherence to compliance standards (ISO 27001, NIST, GDPR, etc.) across cloud environments. Networking & Connectivity Troubleshoot VPC, subnets, NAT gateways, transit gateways, route tables, and firewall rules. Manage inter-cloud (AWS-Azure-GCP) and on-prem connectivity (VPN/Direct Connect/Transit VPC). Work on DNS configurations, load balancers (ALB/NLB), and CDN (CloudFront). Multi-Cloud & Federated Operations Support federated identity and access management across AWS, Azure, and GCP. Assist in the deployment and integration of services across multi-cloud or hybrid environments. Monitor workloads across multiple CSPs using common dashboards and tools (e.g., Grafana, Datadog, Prometheus, CloudWatch). Support & Troubleshooting Handle L2 escalations related to infrastructure availability, performance, or configuration errors. Collaborate with L3 and DevOps teams for deeper issues or design changes. Perform root cause analysis (RCA) and maintain documentation/runbooks. Automation & Optimization Automate recurring operational tasks using Shell, Python, or PowerShell scripts. Deploy and manage infrastructure using CloudFormation, Terraform, or Ansible. Optimize cost and performance based on usage patterns and monitoring insights. Required Skills: Strong hands-on experience with AWS core services ( ). Good understanding of hybrid/multi-cloud architectures (AWS, Azure, GCP). Solid knowledge of networking concepts: TCP/IP, DNS, VPN, BGP, Load Balancing. Experience with Infrastructure as Code (IaC) and automation tools. Linux/Windows system administration and shell scripting proficiency. Familiarity with AWS Outposts, Direct Connect, and on-prem integration. Strong grasp of cloud security and identity federation (SSO, IAM, OIDC, SAML). Preferred Qualifications: Education: Bachelor’s degree in Computer Science, Information Technology, Electronics, or a related field. A Master’s degree is a plus. Certifications: AWS Certified SysOps Administrator – Associate AWS Certified Solution Architect – Associate AWS Advanced Networking – Specialty (preferred) Azure/GCP certifications (nice to have) Tools & Platforms: Terraform, CloudFormation, Jenkins, Git Monitoring tools: Prometheus, Grafana, Datadog SIEM & security tools: GuardDuty, Security Hub, Splunk Soft Skills: Strong analytical and problem-solving skills Ability to work in a 24x7 shift-based or on-call rotation Excellent communication and client-facing interaction Adaptability to fast-changing technologies and customer needs
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