4268 Zendesk Jobs - Page 40

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally.Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It start...

The Opportunity: Shape the Future of Service Delivery Are you a proven leader in the Business Process Outsourcing (BPO) and training space, ready to manage and scale a high-performing global training program? We're seeking a Virtual Training & BPO Operations Manager to own the learning strategy for our frontline customer service teams across multiple BPO partnerships and client programs. This is a strategic leadership role where your expertise will directly impact service quality, agent retention, and client success. You won't just train; you will manage the entire lifecycle of learning and quality assurance within a rapidly growing BPO ecosystem. What You'll Be Doing: Strategic Leadership &...

We are looking for a proactive and detail-oriented Customer Support Executive (MALE) for a non-voice process. The role involves resolving customer issues through ticketing systems and live chat, ensuring timely, professional, and accurate responses to maintain high levels of customer satisfaction. Key Responsibilities: Respond promptly and professionally to customer queries via live chat and email. Handle support tickets by identifying issues, providing solutions, and ensuring timely resolution. Document all customer interactions and issue resolutions in the system accurately. Escalate complex issues to relevant departments while maintaining ownership of the ticket. Monitor open tickets to e...

We are looking for a ExpirenceTechnical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. Weekly 5 days working Responsibilities Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to quickly understand the root of the problem Track comput...

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to En...

About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform...

Job Description: Intellimind is seeking and PL/SQL Developer with 3-6 years of hands-on experience to join our expanding IT team. The ideal candidate will possess a robust technical knowledge of Oracle databases, be skilled in creating and configuring application pages using Oracle objects, and have actively contributed to both the design and development phases. This role involves collaborating with a team of skilled professionals to drive our database initiatives forward. Key Responsibilities: Participate in the full lifecycle of Oracle PL/SQL development. Develop, Test, and Implement Oracle PL/SQL packages, Table, View, Procedures, Functions and Triggers Create and configure application pa...

Job Title: SaaS Customer Support (US phone support mandatory) Company: RunLoyal Location: India,Coimbatore Type: Full-time About RunLoyal RunLoyal is a leading SaaS platform revolutionizing the pet care industry, empowering pet businesses to streamline operations, increase revenue, and deliver world-class customer experiences. We are passionate about building innovative solutions and helping pet care providers thrive. As part of our growing global team, we are expanding our customer operations in India to provide round-the-clock support for our U.S.-based customers. Role Overview We are looking for Customer Service Associates (International Voice Process) to join our India team. In this role...

About Us At TalentPop App, we believe customer support is more than just answering questions — it’s about building trust and connection. We’re on the lookout for friendly, thoughtful, and resourceful individuals who love helping others and want to grow their careers from the comfort of home. What You’ll Do Connect with customers via chat, email, or phone to answer questions and resolve issues Assist with everything from product inquiries to order tracking and returns Deliver kind, clear, and helpful responses that leave a positive impression Stay up-to-date with product knowledge and support practices to consistently offer high-quality service What We Offer Competitive pay with annual perfor...

About Us At TalentPop App, we believe customer support is more than just answering questions — it’s about building trust and connection. We’re on the lookout for friendly, thoughtful, and resourceful individuals who love helping others and want to grow their careers from the comfort of home. What You’ll Do Connect with customers via chat, email, or phone to answer questions and resolve issues Assist with everything from product inquiries to order tracking and returns Deliver kind, clear, and helpful responses that leave a positive impression Stay up-to-date with product knowledge and support practices to consistently offer high-quality service What We Offer Competitive pay with annual perfor...

About Us At TalentPop App, we believe customer support is more than just answering questions — it’s about building trust and connection. We’re on the lookout for friendly, thoughtful, and resourceful individuals who love helping others and want to grow their careers from the comfort of home. What You’ll Do Connect with customers via chat, email, or phone to answer questions and resolve issues Assist with everything from product inquiries to order tracking and returns Deliver kind, clear, and helpful responses that leave a positive impression Stay up-to-date with product knowledge and support practices to consistently offer high-quality service What We Offer Competitive pay with annual perfor...

About Us At TalentPop App, we believe customer support is more than just answering questions — it’s about building trust and connection. We’re on the lookout for friendly, thoughtful, and resourceful individuals who love helping others and want to grow their careers from the comfort of home. What You’ll Do Connect with customers via chat, email, or phone to answer questions and resolve issues Assist with everything from product inquiries to order tracking and returns Deliver kind, clear, and helpful responses that leave a positive impression Stay up-to-date with product knowledge and support practices to consistently offer high-quality service What We Offer Competitive pay with annual perfor...

We’re looking for a proactive and empathetic Customer Support Specialist to join our team in Rajkot . This is an on-site role supporting users of our SaaS platform , ensuring they have a smooth, positive experience across every touchpoint. You’ll handle inquiries, resolve technical issues, log bugs, and guide users to get the most out of our product. Your work will directly impact customer satisfaction, retention, and product improvement. What You’ll Do Customer Support & Communication Respond promptly to customer inquiries via email, chat, phone, or in-app messaging Assist users through onboarding, troubleshooting, and using key features Maintain a friendly, clear, and solution-focused tone...

Job Purpose The Support Specialist is responsible for responding to and resolving client inquiries and support requests via ticketing systems, assisting with content integration on websites, performing basic web modifications, and coordinating with internal teams. Job Responsibilities Essential Functions: Manage client support tickets through systems such as Zendesk: receive, process, prioritize, and follow up Analyze client needs and offer appropriate, tailored solutions Integrate and update content (text, images, videos) into the CMS Perform basic web updates using HTML, CSS/Sass, and JavaScript Assist with third-party widget or API integrations Collaborate with senior developers for compl...

Responsibilities: Handle customer inquiries via email, chat, and phone in a professional and timely manner Provide accurate information about products, services, and company policies Identify and resolve customer issues or escalate to the appropriate department Record and track customer feedback to improve service quality Collaborate with internal teams to ensure smooth customer experience Maintain detailed records of interactions using CRM tools Requirements: Previous experience in customer service or support roles preferred Excellent communication and problem-solving skills Strong attention to detail and ability to multitask Proficiency in English (Korean or Japanese is a plus) Comfortable...

Product Tech Support Executive Experience: 6 months - 3 years Location: Hyderabad, Mode of work: Work from Office Notice Period: Immediate Role Overview: Quiktrak is seeking an accomplished Product Tech Support Executive with over 0-3 years of experience to join our dynamic team. This critical role involves providing technical support for our product, ensuring seamless user experiences, and collaborating with the development team on system improvements. The ideal candidate will use their in-depth technical expertise to troubleshoot, resolve issues, and enhance product performance. This is a fantastic opportunity for an experienced tech professional eager to make a meaningful impact in a dyna...

Job Description About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United...

“We are going to relentlessly chase perfection, knowing full well we will not catch it, because nothing is perfect. But we are going to chase it because, in the process, we will catch excellence.” — Vince Lombardi If you are seeking to work hard and pursue excellence, then you might be right for our team! We are seeking a seasoned and results-driven Digital Marketing Strategist (Paid Media) also designated internally as PPC Strategist to join our high-performance digital marketing team. This is a client-facing, leadership-level role that demands expert-level knowledge in Google Ads, strategic thinking, hands-on execution, and deep familiarity with elective medical advertising. The ideal cand...

About GoKwik GoKwik is a growth operating system designed to power D2C and eCommerce brands from checkout optimization and reducing return-to-origin (RTO), to payments, retention, and post-purchase engagement. Today, GoKwik enables over 12,000 merchants worldwide, processes around $2 billion in GMV, and is strengthening its AI-powered infrastructure. Backed by RTP Global, Z47, Peak XV, and Think Investments and bolstered by a $13 million growth round in June 2025 (total funding: $68 million) GoKwik is scaling aggressively across India, the UK, Europe, and the US. Why This Role Matters We're looking for a Solution Support manager to strengthen our Merchant Success team – someone who can strad...

About Secureframe At Secureframe , we are not just a company; we are at the forefront of revolutionizing cybersecurity compliance. Recognized as one of the industry's most innovative and trusted providers, Secureframe has consistently received accolades for our advanced technology solutions and commitment to excellence. With a robust portfolio of products that safeguard thousands of businesses worldwide, we have been featured in major publications such as Forbes next billion dollar startups , TechCrunch, and The Wall Street Journal for our transformative impact on the way companies achieve and maintain compliance standards. As we continue to grow, our mission remains clear: to provide seamle...

As a Manager, Partner Support at Brandmuscle, your role involves overseeing the support efforts for clients using the software. You will provide leadership to the Partner Support team to achieve and exceed acceptable service levels through phone, email, and chat channels. **Key Responsibilities:** - Provide day-to-day leadership to the Partner Support team - Identify opportunities to improve the support process - Work with corporate clients to manage the introduction and implementation of local marketing services - Collaborate with cross-functional team members to drive business targets - Track performance metrics and analyze individual activity - Present a training program and defined caree...

As the Manager, NOC for Twilio's Network Operations Team, you will play a crucial role in ensuring the high quality and performance of Twilio's carrier partner network across Voice, SMS, and Identity services. Your responsibilities will include: - Leading and coordinating a team of NOC Engineers to ensure 24/7 availability and on-call coverage. - Acting as an escalation point for complex issues, engaging directly with carriers, providers, and suppliers to resolve incidents. - Overseeing real-time monitoring and alerting for service quality, focusing on continuous improvement of detection, automation, and incident response. - Managing customer-facing reports and documentation for high-severit...

**Job Description:** Cialfo is a leading platform connecting students, higher education institutions, and counselors through technology-driven solutions. Launched in 2017 with a mission to make education accessible to 100 million students, Cialfo provides a range of mobile and web solutions to students, K-12 institutions, and higher education institutions. As one of the fastest-growing tech startups in the region, consistently charting new heights! As a Client Experience Associate (CXA) at Cialfo, you will play an integral role in daily support and service to our clients. You will help build long-term relationships with our clients and turn Cialfo's most engaged clients into vocal advocates ...

In this role as a Senior Analyst IMP Onboarding at Accelya, you will be leading and supporting the technical and operational onboarding of travel partners onto the New Distribution Capability (NDC) platform. Your main responsibility will be to coordinate the end-to-end onboarding process, provide technical guidance, and ensure a seamless partner experience in alignment with NDC standards. You will work closely with cross-functional teams and external stakeholders to drive efforts to scale NDC adoption. **Duties and Responsibilities:** - Manage and coordinate the end-to-end onboarding process for partners integrating with NDC APIs. - Serve as a subject matter expert to Airline and third-party...

We're Hiring: Sales and Support Virtual Assistant (VA) Remote | Full-Time | E-commerce Support At TalentPop App , we partner with fast-growing e-commerce brands to deliver exceptional sales and customer support that drives conversions and builds loyalty. We are currently looking for a Sales and Support Virtual Assistant (VA) to join our remote team. If you have a background in sales or customer service and are highly organized, tech-savvy, and motivated to help customers find the right solutions — this role may be a perfect fit. Key Responsibilities Provide real-time support to customers via live chat, email, SMS, and phone Recommend products, assist in purchase decisions, and identify upsel...