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Soft 'n' Web

8 Job openings at Soft 'n' Web
QA Automation Engineer Rajkot,Gujarat,India 0 years Not disclosed On-site Full Time

Role Description This is a full-time, on-site QA Automation Engineer position in Rajkot. The QA Automation Engineer will be responsible for designing, developing, and executing automated tests to ensure the quality and reliability of our software products. This role involves collaborating with cross-functional teams to identify and resolve software defects and maintain automated test scripts. Qualifications Proficiency in test automation tools such as JEST, Selenium/Cypress, Appium, or similar Experience with scripting languages like Node, React.js/Next.js, and JavaScript Knowledge of software testing methodologies and best practices Ability to collaborate effectively with cross-functional teams Strong analytical and problem-solving skills Show more Show less

Senior Node.js / MERN Stack Developer Rajkot,Gujarat,India 5 years Not disclosed On-site Full Time

Location: Rajkot, Gujarat (Work from Office) Job Type: Full-time Experience: Minimum 5 years Salary: Competitive, based on experience Job Summary: We are seeking an experienced and highly logical Senior Node.js Developer to join our in-house development team in Rajkot . The ideal candidate should be proficient in Node.js and MongoDB , with a strong understanding of real-time data handling (Streams, Sockets) and experience working with OpenAI APIs . Familiarity with AWS Lambda , automated testing tools , and SaaS architecture will be a strong plus. Responsibilities: Develop and maintain scalable backend services using Node.js Manage databases and data models using MongoDB Implement real-time features using Streams and WebSockets Integrate external services including OpenAI APIs Deploy and manage serverless functions via AWS Lambda Collaborate with cross-functional teams to deliver end-to-end solutions Ensure code quality and performance with strong logical architecture Write and maintain tests using Jest , Cypress , or other relevant tools Debug and resolve system issues and performance bottlenecks Requirements: Minimum 5 years of experience in Node.js development Strong knowledge of MongoDB Experience working with real-time systems (Sockets/Streams) Hands-on experience with OpenAI integrations Working knowledge of AWS Lambda and serverless deployments Solid grasp of REST APIs, authentication, and backend architecture Excellent logical thinking and problem-solving skills Strong communication skills in English (written and verbal) Nice to Have: Experience with Jest and Cypress Exposure to SaaS product development Understanding of DevOps and CI/CD pipelines What We Offer: Competitive salary and performance-based incentives Opportunity to work on AI-integrated and SaaS products Dynamic and collaborative work culture Full-time work-from-office role based in Rajkot Show more Show less

Laravel Developer Rajkot,Gujarat,India 3 years Not disclosed On-site Full Time

We are looking for a full-time (Work from Office), experienced developer with the following qualities in Rajkot . The candidate should be proficient in Laravel. Required Experience, Skills and Qualifications A minimum of 3 years of working experience in Laravel and Core PHP is a must. Knowledge of implementing and developing SOAP/REST/RESTful APIs for mobile & web. Basic knowledge of Vue.js. Conversational English skills. The logic should be very sharp. You should be located in Rajkot. Benefits Five days a week. Flexible timing. Show more Show less

Laravel Developer Rajkot,Gujarat,India 3 years None Not disclosed On-site Full Time

We are looking for a full-time (Work from Office), experienced developer with the following qualities in Rajkot . The candidate should be proficient in Laravel. Required Experience, Skills and Qualifications A minimum of 3 years of working experience in Laravel and Core PHP is a must. Knowledge of implementing and developing SOAP/REST/RESTful APIs for mobile & web. Basic knowledge of Vue.js. Conversational English skills. The logic should be very sharp. You should be located in Rajkot. Benefits Five days a week. Flexible timing.

Financial Paraplanner - MBA Finance Graduates rajkot,gujarat,india 0 years None Not disclosed On-site Full Time

We are seeking MBA finance graduates with a maximum of one year of work experience. Key Responsibilities: Conduct thorough research on UK investments and pension products. Assist in developing and implementing retirement planning strategies. Analyse client financial situations and provide tailored recommendations. Collaborate with UK Financial Advisors to ensure alignment with financial goals. Prepare comprehensive reports. Requirements: Candidates should reside in or around the Rajkot region and be willing to relocate to Rajkot. Exceptional English communication skills, both verbal and written. Financial qualification with a background in Financial Planning or a strong aspiration for it. Proficiency in preparing detailed reports. Ability to work effectively in a team environment. Number of open positions: 2

Senior Node.js / MERN Stack Developer rajkot,gujarat,india 5 years None Not disclosed On-site Full Time

Location: Rajkot, Gujarat (Work from Office) Job Type: Full-time Experience: Minimum 5 years Salary: Competitive, based on experience Job Summary: We are seeking an experienced and highly logical Senior Node.js Developer to join our in-house development team in Rajkot . The ideal candidate should be proficient in Node.js and MongoDB , with a strong understanding of real-time data handling (Streams, Sockets) and experience working with AI APIs . Familiarity with AWS Lambda and SaaS architecture will be a strong plus. Responsibilities: Develop and maintain scalable backend services using Node.js Manage databases and data models using MongoDB Implement real-time features using Streams and WebSockets Integrate external services, including OpenAI APIs Deploy and manage serverless functions via AWS Lambda Collaborate with cross-functional teams to deliver end-to-end solutions Ensure code quality and performance with strong logical architecture Write and maintain tests using Jest , Cypress , or other relevant tools Debug and resolve system issues and performance bottlenecks Requirements: Minimum 5 years of experience in Node.js development Strong knowledge of MongoDB Experience working with real-time systems (Sockets/Streams) Hands-on experience with OpenAI integrations Working knowledge of AWS Lambda and serverless deployments Solid grasp of REST APIs, authentication, and backend architecture Excellent logical thinking and problem-solving skills Strong communication skills in English (written and verbal) Nice to Have: Experience with Jest and Cypress Exposure to SaaS product development Understanding of DevOps and CI/CD pipelines What We Offer: Competitive salary and performance-based incentives Opportunity to work on AI-integrated and SaaS products Dynamic and collaborative work culture Full-time work-from-office role based in Rajkot

Customer Support Specialist (SaaS Software) rajkot,gujarat,india 0 years None Not disclosed On-site Full Time

We’re looking for a proactive and empathetic Customer Support Specialist to join our team in Rajkot . This is an on-site role supporting users of our SaaS platform , ensuring they have a smooth, positive experience across every touchpoint. You’ll handle inquiries, resolve technical issues, log bugs, and guide users to get the most out of our product. Your work will directly impact customer satisfaction, retention, and product improvement. What You’ll Do Customer Support & Communication Respond promptly to customer inquiries via email, chat, phone, or in-app messaging Assist users through onboarding, troubleshooting, and using key features Maintain a friendly, clear, and solution-focused tone in every interaction Issue Tracking & Resolution Log technical issues and support tickets accurately using JIRA (or similar tools) Escalate bugs or critical issues to the development team Follow up to ensure resolutions are successful and satisfactory Documentation & Knowledge Base Create and update FAQs, help articles, and user guides Identify recurring questions or pain points and suggest improvements Customer Insights & Feedback Gather and organize customer feedback to support product and UX improvements Monitor social media channels for comments, questions, and concerns Share recurring issues and feature requests with product and dev teams Provide regular reports on customer sentiment and support trends Performance Monitoring Track KPIs like response time, resolution rate, CSAT, and ticket backlog Ensure alignment with internal SLAs and service standards What You’ll Bring Required Excellent written and verbal communication Strong troubleshooting and problem-solving skills Quick learner, able to adapt to new tools and workflows (especially AI-driven ones) Comfortable multitasking across different tasks and platforms Familiar with CRM/helpdesk tools (e.g., JIRA, Zendesk, Intercom) Patience, empathy, and professionalism in dealing with users of all technical levels Understanding of how customers interact via social platforms (Instagram, LinkedIn, etc.) Preferred Experience in SaaS, tech, or startup environments Knowledge of AI tools, automation workflows, or digital marketing platforms Ability to contribute to customer-facing documentation Basic technical knowledge (APIs, browser issues, integrations) Why Join Us? Be a key part of a fast-growing SaaS company Work from a collaborative office environment in Rajkot Opportunity to shape support processes as we scale Work cross-functionally with product, dev, and marketing teams Grow in a fast-paced, startup culture where your contributions matter 📍 Location: Rajkot (Work from Office) 🕒 Schedule: Full-Time (Flexible hours within standard business time)

Junior IT Project Manager rajkot,gujarat,india 0 years None Not disclosed On-site Full Time

Role Overview: We are looking for a Junior IT Project Manager to join our team in Rajkot . This is a full-time on-site role where you will support the planning, coordination, and execution of IT projects. You will work closely with cross-functional teams to ensure that project timelines are met and deliverables are achieved. The ideal candidate will have strong analytical and communication skills, a basic understanding of IT systems, and a proactive attitude toward solving problems and driving results. Key Responsibilities: Assist in planning, organising, and managing IT projects from initiation to completion Coordinate internal resources and third parties/vendors to ensure seamless execution Monitor project timelines, deliverables, and performance metrics Identify project risks and communicate updates to stakeholders in a timely manner Support documentation, reporting, and stakeholder communication Collaborate with technical teams to understand project requirements and constraints Facilitate daily or weekly stand-up meetings and maintain project tracking tools Qualifications & Skills: Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field Strong analytical skills to evaluate project performance and suggest improvements Effective communication skills in English (verbal and written) Basic understanding of IT concepts and technical project components Project planning and organizational skills with attention to detail Team-oriented mindset and ability to collaborate in an on-site work environment Prior experience in project management, internships, or related roles is a plus