Responsibilities: Handle customer inquiries via email, chat, and phone in a professional and timely manner Provide accurate information about products, services, and company policies Identify and resolve customer issues or escalate to the appropriate department Record and track customer feedback to improve service quality Collaborate with internal teams to ensure smooth customer experience Maintain detailed records of interactions using CRM tools Requirements: Previous experience in customer service or support roles preferred Excellent communication and problem-solving skills Strong attention to detail and ability to multitask Proficiency in English (Korean or Japanese is a plus) Comfortable using CRM or support tools (e.g., Zendesk, HubSpot, Freshdesk) Positive attitude and strong sense of responsibility ✨ What We Offer / Benefits: 💻 100% Remote work with flexible hours 💰 Competitive pay with performance bonuses 🌍 Global team collaboration and international clients 📈 Career path: Customer Support → Team Lead → Operations Manager 🏖️ Paid leave and flexible scheduling 🎯 Continuous training and career development opportunities 🎉 Recognition and reward system for top performers 주요 업무: 이메일, 채팅, 전화 등을 통한 고객 문의 응대 제품, 서비스, 정책 등에 대한 정확한 정보 제공 고객 불만 및 문제 해결 또는 관련 부서로 이관 고객 피드백 기록 및 서비스 품질 개선 제안 내부 팀과 협업하여 원활한 고객 경험 제공 CRM 시스템을 통한 상담 기록 및 데이터 관리 지원 자격: 고객 서비스 또는 지원 업무 경험자 우대 뛰어난 의사소통 및 문제 해결 능력 꼼꼼함과 멀티태스킹 능력 보유자 영어 능통자 (한국어나 일본어 가능자 우대) Zendesk, HubSpot, Freshdesk 등 고객 관리 툴 사용 가능자 긍정적이고 책임감 있는 태도 ✨ 복지 및 혜택: 💻 100% 재택근무 및 유연근무제 💰 경쟁력 있는 급여 및 성과 보너스 🌍 글로벌 팀과 해외 고객과의 협업 기회 📈 커리어 경로: 고객 지원 담당자 → 팀 리더 → 운영 매니저 🏖️ 유급 휴가 및 유연한 스케줄 조정 🎯 지속적인 직무 교육 및 성장 지원 🎉 우수 근무자 인센티브 및 포상 제도
Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Staff Accountant located in Jaipur. The Staff Accountant will be responsible for managing and analyzing financial records, preparing financial statements, reconciling accounts, maintaining general ledgers, and ensuring compliance with accounting principles and regulations. Day-to-day tasks also include processing payroll, handling accounts payable and receivable, and assisting with budgeting and forecasting. Qualifications Financial management and analysis skills Experience in preparing financial statements and reconciling accounts General ledger maintenance skills Knowledge of payroll processing Proficiency in accounts payable and receivable Ability to assist with budgeting and forecasting Excellent attention to detail and accuracy Strong organizational and time management skills Proficiency in accounting software and Microsoft Office Suite Minimum of a Bachelor’s degree in Accounting, Finance, or a related field Professional certification (e.g., CPA) is a plus
Role Overview: You will be a full-time Managing Director based in Ahmedabad, responsible for overseeing daily operations, developing and executing strategic plans, managing budgets, and ensuring operational efficiency. Your role will also involve leading and motivating staff, fostering a positive workplace culture, and driving business growth. Additionally, you will be responsible for maintaining relationships with stakeholders, negotiating contracts, and ensuring compliance with industry regulations. Key Responsibilities: - Oversee daily operations - Develop and execute strategic plans - Manage budgets effectively - Ensure operational efficiency - Lead and motivate staff - Foster a positive workplace culture - Drive business growth - Maintain relationships with stakeholders - Negotiate contracts - Ensure compliance with industry regulations Qualifications Required: - Strong leadership and management skills - Experience in strategic planning and business development - Financial acumen and budget management skills - Excellent communication and interpersonal skills - Ability to foster a positive organizational culture - Experience in building and maintaining relationships with stakeholders - Knowledge of industry regulations and compliance - Bachelor's or Master's degree in Business Administration, Management, or related field - Prior experience in a senior management role is a plus,