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ZöTok.AI

11 Job openings at ZöTok.AI
Product Customer Support Hyderabad,Telangana,India 0 years None Not disclosed On-site Full Time

Job Title: Customer Support Location: Onsite, Hyderabad About ZoTok.ai: At ZoTok.ai, we’re pioneering the future with our cutting-edge AI solutions that transform industries and solve real-world problems. Our team is passionate about leveraging technology to make a meaningful impact. We thrive on innovation, collaboration, and pushing the boundaries of what's possible. Job Overview: As a Customer Support Executive at Zotok.ai, you will be the first point of contact for our clients, guiding them through product implementations and addressing their queries with empathy and expertise. You will play a crucial role in ensuring customers are able to successfully use our products, from initial setup through ongoing support, and contribute to a smooth and positive customer experience. Key Responsibilities Customer Support: Provide timely and professional responses to customer inquiries via email, chat, and phone, resolving issues efficiently and effectively. Product Implementation: Lead the onboarding and implementation process for new customers, guiding them through product setup, customization, and training. Troubleshooting: Diagnose and resolve product issues, working closely with the technical team to escalate complex problems when necessary. Customer Training: Conduct live training sessions, create user guides, and develop other resources to help customers fully understand and utilize Zotok.ai’s products. Feedback Collection: Gather customer feedback on our products and services, identify areas of improvement, and communicate insights to the product development team. Customer Relationship Management: Build and maintain strong relationships with customers, proactively checking in to ensure they are getting the most out of our solutions. Documentation: Maintain detailed records of customer interactions, implementation progress, and support issues in our CRM system. Continuous Improvement: Stay updated on product changes and new features, and contribute to the development of support processes and resources to enhance the customer experience. Qualifications Bachelor’s degree in Business, IT, or a related field. Proven experience in a customer support or implementation role, preferably in a tech or SaaS company. Excellent communication and interpersonal skills, with a customer-first attitude. Strong problem-solving abilities and a knack for troubleshooting technical issues. Ability to explain complex concepts in a clear and concise manner. Experience with CRM and support ticketing systems. Detail-oriented, proactive, and able to manage multiple tasks in a fast-paced environment. Familiarity with software implementation processes is a plus. Why ZoTok.ai? Get hands-on experience in a cutting-edge tech company and see your work make an impact. Learn from the best in the industry and get guidance to kickstart your career. Work in a fun, inclusive environment where your ideas and contributions are celebrated. Balance your internship with your studies with flexible hours. How to Apply: If you're passionate about research and excited about the opportunity to work with cutting-edge AI technology, we’d love to hear from you. Please send your resume, a cover letter explaining why you’re the perfect fit for this role, and any relevant research samples to hr@zotok.ai Join us at ZoTok.ai and lead the charge in groundbreaking sales research that drives our success!

Software Development Engineer II, Backend Hyderabad,Telangana,India 3 - 6 years None Not disclosed On-site Full Time

Job Title : Software Engineer - Backend Job Location : Hyderabad Experience Required : 3- 6 years Position Overview Are you a coding wizard with a passion for innovation and a knack for turning ideas into reality? ZoTok TradeTech is on the lookout for a Backend Developer to join our vibrant team in Hyderabad. At ZoTok, we don't just write code; we conjure up solutions that redefine the future of fintech. If you're ready to unleash your creativity and be part of something truly extraordinary, then read on! Roles & Responsibilities Collaborate with our team of visionaries to design and develop robust backend solutions that power our cuttingedge fintech products. Take ownership of building scalable, efficient APIs and services that drive seamless communication between our applications and databases. Embrace the freedom to innovate and experiment, contributing fresh ideas and creative solutions to propel our technology forward. Dive deep into complex technical challenges, using your expertise to troubleshoot issues, optimize performance, and ensure reliability. Foster a culture of collaboration and knowledge sharing, working closely with cross-functional teams to bring ideas to life and deliver exceptional results. Stay ahead of the curve by exploring emerging technologies and best practices, continuously expanding your skill set and driving innovation within the team. Skills And Competencies Strong proficiency in Node.js, Loopback, NestJs, RDBMS (MySQL), AWS, Lambda, ECS, Microservices, and related technologies. Proficiency in writing efficient and optimized code for high-performance and scalability. Experience in designing and implementing RESTful APIs and Microservices architecture. Understanding of software development principles such as SOLID, DRY, and KISS. Familiarity with cloud computing and experience with deploying applications on AWS. Experience in implementing and using containerization technologies like Docker. Understanding of database design and optimization principles. Ability to collaborate effectively with other developers, designers, and stakeholders. Strong analytical and problem-solving skills. Effective communication and documentation skills to clearly articulate technical concepts and ideas. Join us at ZoTok and be part of a team that celebrates diversity, fosters innovation, and empowers you to bring your best ideas to the table. If you're ready to embark on an exciting journey where every day brings new opportunities to make a difference, apply now and let's create something extraordinary together!

Product Manager Hyderabad,Telangana,India 2 years None Not disclosed On-site Full Time

Job Title: Product Manager Company: Zotok.ai Location: Hyderabad About ZoTok.ai ZoTok.ai is India’s first AI-driven conversational commerce engine designed for seamless business operations on WhatsApp. We empower businesses to digitize their order-invoice-payment cycles without the need for expensive DMS, ensuring smooth operations and strong customer relationships. Role Description As a key player in the product development of India's first conversational commerce engine powered by GenAI, you will work closely with the founder and various stakeholders to drive product strategy, define roadmaps, and manage product lifecycles. Your primary responsibility will be to understand customer needs, outline product requirements, and introduce innovative solutions that align with business goals. This role is based on-site in Hyderabad. Key Responsibilities Product Strategy & Roadmap Development: Collaborate directly with the founder to shape and define the product vision and strategy. Develop and maintain product roadmaps that align with business goals and market demands. Stakeholder Collaboration: Partner with cross-functional teams (engineering, design, marketing, sales) to gather requirements, prioritize features, and ensure successful product delivery. Customer Insights: Conduct market research and collect customer feedback to understand user needs and pain points, utilizing these insights to drive product improvements and the development of new features. Documentation: Prepare comprehensive Product Requirement Documents (PRDs) and Business Requirement Documents (BRDs) to effectively communicate product specifications and business needs to the development team. Project Management: Manage the full product development cycle from concept to launch, ensuring timely delivery and high-quality outcomes. Track progress, adjust plans as needed, and ensure project goals are met. Performance Monitoring: Post-launch, analyze product performance metrics to identify areas for improvement and ensure the product meets both user expectations and business objectives. Innovation & Improvement: Continuously explore opportunities for product innovation and enhancement, with a focus on driving growth and improving user satisfaction. Product Development: Lead the entire product lifecycle for ZöTok’s AI-powered solutions, focusing on seamless integrations with ERP, CRM, and conversational AI platforms. Prototyping: Develop and iterate on product prototypes to visualize concepts, workflows, and user experiences prior to full-scale development. Qualifications Experience: At least 2 years of experience in product management within the B2B or B2C industry. Education: Bachelor's degree in Business Administration, Computer Science, Engineering, Product Management, or a related field from a tier-1 ,tier 2college. A Master's degree or an MBA in a related field would be an added advantage. Skills Strong analytical and problem-solving abilities. Excellent communication and interpersonal skills. Proven track record of collaborating effectively with cross-functional teams. Ability to manage multiple projects simultaneously. Familiarity with product management tools and methodologies. Mindset: Proactive and entrepreneurial, with a passion for building and scaling products. Location: Willing to work on-site in Hyderabad. Why Join Us? Innovative Product: Be part of a revolutionary AI-driven platform transforming business operations. Growth Opportunities: Gain experience in a fast-growing company with potential for career advancement. Collaborative Environment: Work with a supportive team dedicated to delivering impactful solutions. How To Apply Interested candidates are encouraged to send their resume and cover letter detailing their experience to hr@zotok.ai.

Customer Success Associate Hyderabad,Telangana,India 3 years None Not disclosed On-site Full Time

Company: Zono Tradetech Pvt Ltd Job title: Customer Success Associate Job location: Hyderabad About ZoTok.ai ZoTok.ai is India’s first AI-driven conversational commerce engine designed for seamless business operations on WhatsApp. We empower businesses to digitize their order-invoice-payment cycles without the need for expensive DMS, ensuring smooth operations and strong customer relationships. As a Customer Success Associate, you will play a pivotal role in driving revenue growth by acquiring new clients and nurturing existing relationships. You will be responsible for understanding the needs of potential customers, articulating the value proposition of our SaaS products, and closing deals to meet or exceed sales targets. This role requires a highly motivated individual with a proven track record in B2B sales, excellent communication skills, and a passion for technology. Roles & Responsibilities: Oversee the end-to-end onboarding of customers, ensuring a seamless transition from contract closure to first bill generation and successful utilization of the software. Act as the primary point of contact for clients, building and maintaining strong, long-lasting relationships with key decision-makers and stakeholders. Understand clients' business requirements and challenges to effectively guide product usage and setup, including customization, configuration, and integration within the customer's existing systems. Conduct product demonstrations and provide expert guidance on how ZoTok.ai can address clients' specific needs and deliver tangible results. Provide training to customer teams to ensure they are fully equipped to use ZoTok.ai effectively and independently. Monitor initial product usage and offer ongoing support to ensure successful adoption and satisfaction. Ensure smooth communication throughout the onboarding and implementation process, serving as a trusted advisor to the client. Collaborate with internal teams to troubleshoot any issues during the onboarding process, ensuring customer needs are met promptly. Provide regular updates to management on client success metrics, customer feedback, and areas for improvement in the customer journey. Maintain accurate records of client interactions, feedback, and onboarding progress using CRM software. Ensure that the customer is well-supported throughout their journey, from onboarding through to achieving their first successful product usage and invoice generation. Requirements More than 3 years' experience in Customer Success, Client Onboarding, or similar roles within the IT/Product SaaS industry. Bachelor's degree is mandatory (negotiable for candidates with relevant industry experience). Working experience in Distribution or Commerce industries is a plus. Strong understanding of Supply Chain Management concepts and processes. Excellent communication, relationship-building, and presentation skills. Ability to thrive in a fast-paced, customer-focused environment. Self-motivated with a proactive attitude and a passion for driving customer success. Join our team and embark on an exhilarating journey as we redefine Conversational Commerce both in India and on a global scale! At ZoTok, we're at the forefront of this transformation, pioneering India's very first Network CRM empowered by cutting-edge Generative AI technology on WhatsApp. Picture yourself delving into the vast potential of over $1 trillion in General Trade, fundamentally reshaping how Brands, Distributors, and Retailers engage and conduct transactions. Why join us? you'll dive deep into the expansive industry of Supply Chain Management (SCM) within the Software-as-a-Service (SaaS) realm, specifically focusing on the sales port. Your expertise in SCM and SaaS will not only be honed but also expanded, as you contribute to revolutionizing the way businesses operate in this domain. Zotok is an unique product offering that occupies a niche market with tremendous demand, promising you an unparalleled sense of pride in what you do. Join us today and be a part of something truly extraordinary.

Digital Marketing - Internship Hyderabad,Telangana,India 0 years None Not disclosed On-site Full Time

Job Title: Marketing Intern Location: On-site | Hyderabad Type: Full-time Internship Stipend: ₹15,000/month Company: ZoTok.ai About ZoTok.ai ZoTok is a fast-growing SaaS product company that helps businesses connect with their customers on WhatsApp – faster, smarter, and at scale . From campaign automation to real-time conversations, our tools are powering growth for B2B and B2D companies across industries. At ZoTok, you’re not just an intern — you’re a contributor from day one . You'll work closely with decision-makers, try out your ideas, and see the direct impact of your efforts. What You’ll Be Doing Assist in executing Click-to-WhatsApp (CTWA) campaigns via Meta Ads Manager Create engaging content — posts, creatives, reels, blogs — for marketing channels Use tools like Canva and Mailchimp for design and campaign communication Coordinate with teams like Sales, Product, and Design for campaign support Explore and contribute to other digital touchpoints like LinkedIn and Email What We’re Looking For Familiarity with Facebook ads and campaign basics Comfort with design tools like Canva (bonus if you’ve worked on reels or short videos) Good creative thinking and written communication Initiative-taking and collaborative mindset Why ZoTok? Work alongside a team that values ownership and creativity Be part of a real-time, customer-facing digital strategy Exposure to live campaigns and startup dynamics Great place to learn and grow with open doors to full-time roles Ready to Join? Send us your resume and any previous work/portfolio to hr@zotok.ai We're excited to bring fresh ideas on board — maybe yours is next. How to Apply: If you're passionate about research and excited about the opportunity to work with cutting-edge AI technology, we’d love to hear from you. Please send your resume, a cover letter explaining why you’re the perfect fit for this role, and any relevant research samples to hr@zotok.ai Join us at ZoTok.ai and lead the charge in groundbreaking sales research that drives our success!

Inside Sales Representative Hyderabad,Telangana,India 1 years None Not disclosed On-site Full Time

Job Title: Inside Sales Representative Location: Hyderabad Experience: 0–1 Years Department: Sales Working Days: 6 day -a- Week, Work from Office Salary: Rs 20,000+10,000 incentives on meeting targets Bonus: Opportunity to earn up to 200% incentives based on performance. About Zotok.ai At Zotok.ai, we are transforming the supply chain landscape through cutting-edge AI-powered solutions. Our platform simplifies and streamlines the entire order-to-cash process directly on WhatsApp, making supply chains smarter, faster, and more efficient. Role We are on the lookout for energetic and driven Inside Sales Representative to join our growing team. As part of our Sales function, you’ll be the first point of contact for potential customers—introducing them to our product, scheduling meetings for our senior sales team, and playing a key role in driving growth and awareness of Zotok's solutions. Key Responsibilities Engage business clients through phone calls and virtual platforms to pitch Zotok’s solutions. Identify client needs, present tailored offerings, and close sales to meet targets. Build and nurture client relationships to ensure long-term partnerships. Use CRM tools to manage leads, track sales activities, and forecast opportunities. Collaborate with marketing to refine sales strategies and stay updated on market trends. Consistently meet or exceed monthly and quarterly sales quotas. Handle initial objections and pass on qualified leads to the appropriate sales personnel. Requirements Bachelor’s degree in any discipline (Freshers welcome). Excellent communication and interpersonal skills. Confidence and persistence in making cold calls. Willingness to learn and grow in a sales career. Basic understanding of sales processes, and customer handling is a plus. Familiarity with CRM tools is a bonus but not mandatory. Excellent proficiency in English and Hindi, Proficiency in any other regional languages. Are you just a high energetic, resilient and passionate about driving sales via calls, just apply to hr@zotok.ai and let Zotok meet you to know more. Why Join Us? Join our team and embark on an exhilarating journey as we redefine Conversational Commerce both in India and on a global scale! At ZoTok, we're at the forefront of this transformation, pioneering India's very first Network CRM empowered by cutting-edge Generative AI technology on WhatsApp. Picture yourself delving into the vast potential of over $1 trillion in General Trade, fundamentally reshaping how Brands, Distributors, and Retailers engage and conduct transactions.

Inside Sales Representative - WALK-IN Hyderabad,Telangana,India 1 years None Not disclosed On-site Full Time

Job Title: Inside Sales Representative Location: Hyderabad Experience: 0–1 Years Department: Sales Working Days: 6 day -a- Week, Work from Office Salary: Rs 20,000+10,000 incentives on meeting targets Bonus: Opportunity to earn up to 200% incentives based on performance. About Zotok.ai At Zotok.ai, we are transforming the supply chain landscape through cutting-edge AI-powered solutions. Our platform simplifies and streamlines the entire order-to-cash process directly on WhatsApp, making supply chains smarter, faster, and more efficient. Role We are on the lookout for energetic and driven Inside Sales Representative to join our growing team. As part of our Sales function, you’ll be the first point of contact for potential customers—introducing them to our product, scheduling meetings for our senior sales team, and playing a key role in driving growth and awareness of Zotok's solutions. Key Responsibilities Engage business clients through phone calls and virtual platforms to pitch Zotok’s solutions. Identify client needs, present tailored offerings, and close sales to meet targets. Build and nurture client relationships to ensure long-term partnerships. Use CRM tools to manage leads, track sales activities, and forecast opportunities. Collaborate with marketing to refine sales strategies and stay updated on market trends. Consistently meet or exceed monthly and quarterly sales quotas. Handle initial objections and pass on qualified leads to the appropriate sales personnel. Requirements Bachelor’s degree in any discipline (Freshers welcome). Excellent communication and interpersonal skills. Confidence and persistence in making cold calls. Willingness to learn and grow in a sales career. Basic understanding of sales processes, and customer handling is a plus. Familiarity with CRM tools is a bonus but not mandatory. Excellent proficiency in English and Hindi, Proficiency in any other regional languages. Are you just a high energetic, resilient and passionate about driving sales via calls, just apply to hr@zotok.ai and let Zotok meet you to know more. Why Join Us? Join our team and embark on an exhilarating journey as we redefine Conversational Commerce both in India and on a global scale! At ZoTok, we're at the forefront of this transformation, pioneering India's very first Network CRM empowered by cutting-edge Generative AI technology on WhatsApp. Picture yourself delving into the vast potential of over $1 trillion in General Trade, fundamentally reshaping how Brands, Distributors, and Retailers engage and conduct transactions.

Sales Executive - Agri Input (B2B) Hyderabad,Telangana,India 3 years None Not disclosed On-site Full Time

Job Title: Sales Executive – Agri Input Sales (B2B – Field Role) Location: Hyderabad Experience: 0–3 Years in Field Sales (Agri Input Industry) Education: Master’s in Agriculture / Agribusiness preferred OR relevant experience in Agri Input Sales About The Role Zotok is on a mission to digitize and empower agri businesses across India. We're hiring a Sales Executive – Agri Input Sales , a field-focused role that involves meeting real agri distributors, understanding their operational bottlenecks, and helping them streamline their order-to-cash cycle using Zotok’s platform. This is not a desk role – it’s for someone who has done field sales in the agri input space (especially seeds) and is excited to meet clients in Tier 2/3 cities , get into their business pain points, and offer real tech-led solutions. Key Responsibilities Identify and approach agri input distributors (mainly in the seed business) across Tier 2/3 cities. Pitch Zotok as a digital solution for streamlining orders, delivery tracking, payment collections, and distributor-dealer operations. Travel regularly to visit distributors, conduct meetings, demos, and close deals. Build strong B2B relationships and maintain regular communication with stakeholders in agri trade networks. Coordinate with internal teams (Customer Growth, Implementation, Support) to ensure smooth onboarding and service delivery. Maintain proper documentation, sales funnel, and update CRM systems regularly. Must-Have Skills And Qualifications Prior field sales experience in agri inputs (seeds, fertilizers, etc.) is mandatory . Master’s degree in Agriculture / Agribusiness is preferred; otherwise, solid agri domain sales exposure is required. Willingness to travel extensively to Tier 2 and Tier 3 cities for distributor visits. Ability to explain tech products in simple language to traditional agri businessmen. Energetic, target-driven, and passionate about creating impact in the agri ecosystem. Why Join Zotok? At Zotok, you're not just selling a product — you're driving transformation in India’s agri supply chain. If you’re someone who believes in both ground-level hustle and smart solutions , this role gives you the best of both worlds.

Customer Success Trainee hyderabad,telangana,india 2 years None Not disclosed On-site Full Time

Job Title: Customer Success Associate Location: Hyderabad (Onsite) (willingness to Travel) Work Type: Full-time, Onsite About Us Zotok.ai is transforming the order-to-cash cycle by simplifying supply chain operations directly over WhatsApp. Our AI-driven platform empowers businesses to operate more efficiently with smart automation, intuitive tools, and scalable support. Role Overview We are looking for a proactive and people-oriented Customer Success Associate to join our growing team in Hyderabad. This role is critical to our post-sales process, ensuring smooth implementation of Zotok.ai for our clients and delivering effective training to their ground-level staff. This position is perfect for individuals who thrive in dynamic environments and are eager to ensure customer satisfaction while driving business growth. You'll act as a bridge between our tech product and real-world users, making sure every customer feels confident and supported. Key Responsibilities Act as the primary point of contact for clients, building and maintaining strong, long-lasting relationships with key decision-makers and stakeholders. Understand clients' business requirements and challenges to effectively guide product usage and setup, including customization, configuration, and integration within the customer's existing systems. Conduct product demonstrations and provide expert guidance on how ZoTok.ai can address clients' specific needs and deliver tangible results. Provide training to field executives and ground-level staff to ensure they are fully equipped to use ZoTok.ai effectively and independently. Monitor initial product usage and offer ongoing support to ensure successful adoption and satisfaction. Ensure smooth communication throughout the onboarding and implementation process, serving as a trusted advisor to the client. Collaborate with the internal product and tech teams to report user feedback and help improve platform usability. Maintain accurate records of client interactions, feedback, and onboarding progress using CRM software. Ensure that the customer is well-supported throughout their journey, from onboarding through to achieving their first successful product usage and invoice generation. Requirements Educational Qualification: BBA/MBA or equivalent degree in Business Administration, Marketing, or related field. 0–2 years of experience in Customer Success, Implementation, or Field Support roles (Freshers with strong communication skills may apply). Excellent communication skills in English and local languages (Telugu/Hindi). Willingness to travel locally within Hyderabad for on-site implementations and trainings. Patience, empathy, and the ability to simplify technical concepts for non-tech users. What You’ll Get Opportunity to work in a high-growth startup environment. Hands-on experience with AI-driven supply chain technology. Direct exposure to customer interaction and product implementation. Room for career growth in Customer Success or Product Support roles. Why Join Us? Join our team and embark on an exhilarating journey as we redefine Conversational Commerce both in India and on a global scale! At ZoTok, we're at the forefront of this transformation, pioneering India's very first Network CRM empowered by cutting-edge Generative AI technology on WhatsApp. Picture yourself delving into the vast potential of over $1 trillion in General Trade, fundamentally reshaping how Brands, Distributors, and Retailers engage and conduct transactions.

Backend Developer hyderabad,telangana,india 0 years None Not disclosed On-site Full Time

Are you a coding wizard with a passion for innovation and a knack for turning ideas into reality? ZoTok. AI is on the lookout for a Backend Developer to join our vibrant team in Hyderabad. At ZoTok. AI, we don't just write code; we conjure up solutions that redefine the future of fintech. If you're ready to unleash your creativity and be part of something truly extraordinary, then read on! Responsibilities Collaborate with our team of visionaries to design and develop robust backend solutions that power our cutting-edge fintech products. Take ownership of building scalable, efficient APIs and services that drive seamless communication between our applications and databases. Embrace the freedom to innovate and experiment, contributing fresh ideas and creative solutions to propel our technology forward. Dive deep into complex technical challenges, using your expertise to troubleshoot issues, optimize performance, and ensure reliability. Foster a culture of collaboration and knowledge sharing, working closely with cross-functional teams to bring ideas to life and deliver exceptional results. Stay ahead of the curve by exploring emerging technologies and best practices, continuously expanding your skill set, and driving innovation within the team. Requirements Strong proficiency in Node.js, Loopback, NestJS, MySQL, AWS, Lambda, ECS, Microservices, and related technologies. Proficiency in writing efficient and optimized code for high performance and scalability. Experience in designing and implementing RESTful APIs and Microservices architecture. Understanding of software development principles such as SOLID, DRY, and KISS. Familiarity with cloud computing and experience with deploying applications on AWS. Experience in implementing and using containerization technologies like Docker. Understanding of database design and optimization principles. Ability to collaborate effectively with other developers, designers, and stakeholders. Strong analytical and problem-solving skills. Effective communication and documentation skills to clearly articulate technical concepts and ideas. This job was posted by Nayana Rao from ZONO.

Senior Sales Associate hyderabad,telangana,india 2 years None Not disclosed On-site Full Time

Job Title: Senior Sales Executive Location: Hyderabad Experience required: 3+ yrs About ZoTok.ai: At ZoTok.ai, we’re redefining the future with AI innovation. Our mission is to create intelligent solutions that revolutionize industries and make a significant impact. We’re a passionate team that thrives on creativity, collaboration, and pushing the boundaries of what’s possible. Position Overview As a Sales Executive, you will play a pivotal role in driving revenue growth by acquiring new clients and nurturing existing relationships. You will be responsible for understanding the needs of potential customers, articulating the value proposition of our SaaS products, and closing deals to meet or exceed sales targets. This role requires a highly motivated individual with a proven track record in B2B sales, excellent communication skills, and a passion for technology. Roles & Responsibilities Identify and prospect potential clients through various channels, including cold calling, networking events, and online platforms. Present product demonstrations and effectively communicate the features, benefits, and value proposition of our SaaS solutions Proactively identify and target new business opportunities within the B2B and distribution market segments. Conduct market research to understand industry trends, competitive landscape, and customer needs. Develop and implement strategic sales plans to penetrate target markets and achieve sales targets. Build and maintain strong, long-lasting relationships with key decision-makers and stakeholders. Act as a trusted advisor to clients, providing expert guidance on how our products can address their specific needs and deliver tangible results. Understand client’s business requirements and challenges to effectively conduct product demonstrations. Meet or exceed sales targets and KPIs set by the management team Oversee end-to-end onboarding of customers, ensuring a seamless transition from closure to the first bill generation and successful utilization of the software. Maintain accurate and up-to-date records of sales activities, pipeline management, and revenue forecasts using CRM software. Provide regular reports and updates to management on sales performance, market insights, and competitive activities. Understanding of General Trade/Distribution business will be considered an added advantage Ensure smooth transition from lead to active customer, maintaining clear communication throughout the process. Oversee the product setup, including customization, configuration, and integration within the customer’s existing systems. Provide training to customer teams to ensure they are fully equipped to use ZoTok.ai effectively. Monitor initial product usage and provide support to ensure successful adoption and the collection of the first invoice Requirements Experience: Minimum 2+ years of experience in sales, particularly in IT and product sales. Proven experience in managing and owning revenue targets, ensuring consistent achievement. Team Management: Experience in leading and managing a sales team, with strong leadership skills. Sales Strategy: In-depth understanding of the end-to-end sales process, from lead generation to product usage. Territory Focus: Experience in handling sales for the Indian market. Educational Qualifications MBA graduate is required. Candidates with Engineering + MBA backgrounds will be given preference. Additional Advantage: Candidates who have experience or insight into family-run businesses and have closely observed business operations will have an edge. Skills And Competencies Strong negotiation and communication skills. Analytical mindset with the ability to strategize and execute effectively. Ability to meet targets in a fast-paced, results-oriented environment. Expertise in IT and product sales, with a focus on customer needs and solutions. Why Join Us? Join our team and embark on an exhilarating journey as we redefine Conversational Commerce both in India and on a global scale! At ZoTok, we're at the forefront of this transformation, pioneering India's very first Network CRM empowered by cutting-edge Generative AI technology on WhatsApp. Picture yourself delving into the vast potential of over $1 trillion in General Trade, fundamentally reshaping how Brands, Distributors, and Retailers engage and conduct transactions.