Job Description Role : Customer Success Executive(CSE) Join us as a Customer Success Executive in our EMG team in our corporate headquarters Gurgaon to get the opportunity to do the best work of your career and make a profound impact in our journey of enabling retail in India. Company Overview: EaseMyGST, GST filing software and e-document generation software in India, is specifically designed to integrate with ERP like Ginesys , SAP , Microsoft. This integration allows businesses to leverage the capabilities of EaseMyGST for GST compliance, e-invoicing, and e-way bill automation. Responsibilities: Serve as the primary point of contact for assigned key customers, establishing strong relationships and acting as their trusted advisor within EMG. Do Upsell , cross sell & new sales for EMG product & services. Understand customers' business goals, challenges, and requirements to develop tailored strategies for driving their success with our solutions. Conduct regular check-ins with customers to assess satisfaction levels, address any concerns, and identify opportunities for upselling or cross-selling additional Ginesys solutions. Proactively identify and resolve any issues or obstacles that may impact customer success, working closely with internal teams to ensure prompt resolution. Provide training, guidance, and best practices to customers to help them maximize the value of EMG software.. Stay up-to-date on industry trends, GST Updates & News emerging technologies, and recommendations to customers. Requirements: Bachelor's degree in business, marketing, or a related field. Proven experience in a customer-facing role within the software or technology industry, preferably in customer success, account management, or sales. Knowledge of the GST Compliance and familiarity with GST software solutions. Excellent interpersonal and communication skills, with the ability to build rapport, influence stakeholders, and deliver impactful presentations. Exceptional problem-solving and analytical abilities, with a keen attention to detail and a customer-centric mindset. Experience using customer relationship management (CRM) software and other relevant tools to track customer interactions and drive customer success. Ability to multitask, prioritize, and manage multiple customer accounts simultaneously. Self-motivated and proactive, with the ability to work independently and thrive in a fast-paced, dynamic environment. Collaborative team player with strong cross-functional coordination skills. Passion for delivering outstanding customer experiences and driving customer satisfaction. Benefits: We like to think that talent grows at Ginesys and stays at Ginesys. To ensure this, we provide our employees with the best working environment, the latest technology and continuous support. We go out of our way to retain the small business feeling with which we started and stimulate innovation and collaboration through teamwork and our non-hierarchical approach. We offer competitive salary, and other fantastic perks and benefits, such as: Ginesys Academy for holistic training and development Comprehensive health insurance coverage Excellent rewards and recognition policy Transparent compensation policy with no unnecessary deduction in CTC Annual company off-site and a variety of events, celebrations throughout the year Travelling opportunities between our offices across the country. Annual Ginesys walkathon & related sporting events Quarterly Coffee with CEO and more! Here’s our story; now tell us yours “Ginesys One” is India’s best omniretail suite backed by Ginesys, the first integrated Retail specific ERP software for online retail, offline retail and distribution. It is the largest Indian company in the retail tech industry catering to both online and offline needs. 1200 + brands including (Manyavar, V-Mart, Skechers) are accelerating their businesses with Ginesys. With a team of 400+ employees, Ginesys One plans to revolutionise retail by being a single-stop cloud-based retail suite. We have a pan India presence with offices in major cities including Gurgaon, Kolkata, Bangalore, Hyderabad, Mumbai, Coimbatore & Goa and are expanding rapidly. We love the challenges of retail and are busy solving them to create a great retail tech suite. Ginesys core mission is to continue to build world-class internal service capabilities, in a bid to deliver outstanding external service value to customers. We are an ISO-certified and SOC compliant company having won myriad awards for our innovation and support. For further information, please visit our website http://ginesys.in
Job Description Role : Customer Success Executive(CSE) Join us as a Customer Success Executive in our EMG team in our corporate headquarters Gurgaon to get the opportunity to do the best work of your career and make a profound impact in our journey of enabling retail in India. Company Overview: EaseMyGST, GST filing software and e-document generation software in India, is specifically designed to integrate with ERP like Ginesys , SAP , Microsoft. This integration allows businesses to leverage the capabilities of EaseMyGST for GST compliance, e-invoicing, and e-way bill automation. Responsibilities: Serve as the primary point of contact for assigned key customers, establishing strong relationships and acting as their trusted advisor within EMG. Do Upsell , cross sell & new sales for EMG product & services. Understand customers' business goals, challenges, and requirements to develop tailored strategies for driving their success with our solutions. Conduct regular check-ins with customers to assess satisfaction levels, address any concerns, and identify opportunities for upselling or cross-selling additional Ginesys solutions. Proactively identify and resolve any issues or obstacles that may impact customer success, working closely with internal teams to ensure prompt resolution. Provide training, guidance, and best practices to customers to help them maximize the value of EMG software.. Stay up-to-date on industry trends, GST Updates & News emerging technologies, and recommendations to customers. Requirements: Bachelor's degree in business, marketing, or a related field. Proven experience in a customer-facing role within the software or technology industry, preferably in customer success, account management, or sales. Knowledge of the GST Compliance and familiarity with GST software solutions. Excellent interpersonal and communication skills, with the ability to build rapport, influence stakeholders, and deliver impactful presentations. Exceptional problem-solving and analytical abilities, with a keen attention to detail and a customer-centric mindset. Experience using customer relationship management (CRM) software and other relevant tools to track customer interactions and drive customer success. Ability to multitask, prioritize, and manage multiple customer accounts simultaneously. Self-motivated and proactive, with the ability to work independently and thrive in a fast-paced, dynamic environment. Collaborative team player with strong cross-functional coordination skills. Passion for delivering outstanding customer experiences and driving customer satisfaction. Benefits: We like to think that talent grows at Ginesys and stays at Ginesys. To ensure this, we provide our employees with the best working environment, the latest technology and continuous support. We go out of our way to retain the small business feeling with which we started and stimulate innovation and collaboration through teamwork and our non-hierarchical approach. We offer competitive salary, and other fantastic perks and benefits, such as: Ginesys Academy for holistic training and development Comprehensive health insurance coverage Excellent rewards and recognition policy Transparent compensation policy with no unnecessary deduction in CTC Annual company off-site and a variety of events, celebrations throughout the year Travelling opportunities between our offices across the country. Annual Ginesys walkathon & related sporting events Quarterly Coffee with CEO and more! Here’s our story; now tell us yours “Ginesys One” is India’s best omniretail suite backed by Ginesys, the first integrated Retail specific ERP software for online retail, offline retail and distribution. It is the largest Indian company in the retail tech industry catering to both online and offline needs. 1200 + brands including (Manyavar, V-Mart, Skechers) are accelerating their businesses with Ginesys. With a team of 400+ employees, Ginesys One plans to revolutionise retail by being a single-stop cloud-based retail suite. We have a pan India presence with offices in major cities including Gurgaon, Kolkata, Bangalore, Hyderabad, Mumbai, Coimbatore & Goa and are expanding rapidly. We love the challenges of retail and are busy solving them to create a great retail tech suite. Ginesys core mission is to continue to build world-class internal service capabilities, in a bid to deliver outstanding external service value to customers. We are an ISO-certified and SOC compliant company having won myriad awards for our innovation and support. For further information, please visit our website http://ginesys.in
Customer Relationship Manager About the Role: We are looking for a highly motivated Operations Manager to lead and manage the day-to-day operations of our EMG division, including the GST Support Team, E-Doc (e-Invoicing, e-Way Bill, e-Ledger), and implementation function. This is a key leadership role that ensures smooth delivery of support, training, and implementation activities while maintaining high customer satisfaction. Key Responsibilities: Manage day-to-day operations of the EMG (EaseMyGST) team across GST Support, E-Doc, and implementation. Oversee team performance, allocate tasks, and ensure SLAs are met across all functions. Drive operational efficiency through process improvements and team coordination. Plan and conduct regular training sessions for team members on GST updates, product enhancements, and customer service skills. Ensure timely resolution of client issues and high-quality support delivery. Collaborate with the product and tech teams for continuous improvement based on client feedback. Monitor implementation timelines and support go-live processes. Prepare performance reports, highlight key operational metrics, and report to senior management. Requirements: Must-Haves: 7-10 years of experience, with at least 5 years in a team lead or managerial role. Proven track record of handling customer support operations or software implementation. Excellent communication, team management, and problem-solving skills. Ability to plan and deliver structured training programs. Should have knowledge of Customer handling. Should have knowledge of commercial. Good to Have: Experience working with ASP/GSP platforms or GST Suvidha Providers. Graduate (Commerce background preferred). Strong understanding of GST laws, filing processes, and compliance. Exposure to retail domain or ERP implementation will be an added advantage. Hands-on experience with tools like Excel, Jira, or other ticketing systems. Benefits: We like to think that talent grows at Ginesys and stays at Ginesys. To ensure this, we provide our employees with the best working environment, the latest technology and continuous support. We go out of our way to retain the small business feeling with which we started and stimulate innovation and collaboration through teamwork and our non-hierarchical approach. We offer competitive salary, and other fantastic perks and benefits, such as: Ginesys Academy for holistic training and development Comprehensive health insurance coverage Excellent rewards and recognition policy Transparent compensation policy with no unnecessary deduction in CTC Annual company off-site and a variety of events, celebrations throughout the year Travelling opportunities between our offices across the country. Annual Ginesys walkathon & related sporting events Quarterly Coffee with CEO Here’s our story; now tell us yours “Ginesys One” is India’s best omniretail suite backed by Ginesys, the first integrated Retail specific ERP software for online retail, offline retail and distribution. It is the largest Indian company in the retail tech industry catering to both online and offline needs. 1200 + brands including (Manyavar, V-Mart, Skechers) are accelerating their businesses with Ginesys. With a team of 400+ employees, Ginesys One plans to revolutionise retail by being a single-stop cloud-based retail suite. We have a pan India presence with offices in major cities including Gurgaon, Kolkata, Bangalore, Hyderabad, Mumbai, Coimbatore & Goa and are expanding rapidly. We love the challenges of retail and are busy solving them to create a great retail tech suite. Ginesys core mission is to continue to build world-class internal service capabilities, in a bid to deliver outstanding external service value to customers. We are an ISO-certified and SOC compliant company having won myriad awards for our innovation and support. For further information, please visit our website http://ginesys.in
SDET Join us as a SDET in our Zwing Tech team at our Gurgaon office to get the opportunity to do the best work of your career and make a profound impact in our journey of enabling retail in India. What You’ll Achieve: We are seeking a meticulous and results-oriented Quality Analyst to join our team. You will play a crucial role in ensuring the quality and reliability of our Ginesys One. Your responsibilities will include designing and executing test cases, identifying and reporting defects, and collaborating with the development team to deliver high-quality software. You will: 1. Quality Assurance Leadership: Develop, implement, and maintain comprehensive QA strategies and processes to ensure the highest quality standards. Lead the QA efforts across various projects, ensuring consistent application of QA methodologies. 2.Test Automation: Design, develop, and maintain automated test scripts using Python and the Robot Framework. Identify and implement opportunities for test automation within different software projects. Integrate automated tests into the CI/CD pipeline to streamline the release process. 3. Team Management: Supervise, mentor, and manage a team of 4-5 junior Quality Analysts. Conduct regular performance evaluations, provide constructive feedback, and support the professional growth of team members. Foster a collaborative and high-performance team environment. 4. Manual Testing: Oversee and participate in manual testing activities, ensuring comprehensive coverage of application features and functionalities. Validate that software meets business requirements and user expectations through thorough testing. 5. Defect Management: Identify, document, and track software defects and issues. Collaborate closely with development teams to ensure timely resolution of defects and issues. 6. Reporting and Documentation: Generate detailed test reports, quality metrics, and test coverage analysis. Maintain clear and comprehensive documentation of QA processes, test plans, test cases, and test results. 7. Stakeholder Communication: Serve as the primary QA point of contact for project stakeholders. Communicate effectively with developers, product managers, and clients to understand requirements and provide QA insights and updates. 8. Continuous Improvement: Stay current with industry trends and best practices in quality assurance and testing. Proactively implement continuous improvement initiatives to enhance QA processes and methodologies. Take this first step towards your dream career and an insane learning path. Every Ginesys team member brings something unique to the table. Here’s what we are looking for with this role. Essential Requirements: Minimum of 5 years of experience in quality assurance, with at least 1 year in a senior or lead QA role. Proficiency in Python and experience with the Robot Framework. Strong understanding of various testing methodologies, including automated and manual testing. Experience with test automation tools and frameworks. Proven experience managing and mentoring a team of junior QA analysts. Ability to lead by example and inspire team members to achieve high standards of quality. Strong analytical skills with the ability to identify and solve complex software issues. High attention to detail and commitment to delivering high-quality results. Excellent verbal and written communication skills. Ability to clearly articulate QA processes, issues, and recommendations to various stakeholders. Demonstrated experience in developing and implementing test automation frameworks. Desirable Requirements: Familiarity with CI/CD tools and processes (e.g., Jenkins, GitLab CI). Benefits: We like to think that talent grows at Ginesys and stays at Ginesys. To ensure this, we provide our employees with the best working environment, the latest technology and continuous support. We go out of our way to retain the small business feeling with which we started and stimulate innovation and collaboration through teamwork and our non-hierarchical approach. We offer competitive salary, and other fantastic perks and benefits, such as: Ginesys Academy for holistic training and development Comprehensive health insurance coverage Excellent rewards and recognition policy Transparent compensation policy with no unnecessary deduction in CTC Annual company off-site and a variety of events, celebrations throughout the year Travelling opportunities between our offices across the country. Annual Ginesys walkathon & related sporting events Quarterly Coffee with CEO. Here’s our story; now tell us yours: “Ginesys One” is India’s best omniretail suite backed by Ginesys, the first integrated Retail specific ERP software for online retail, offline retail and distribution. It is the largest Indian company in the retail tech industry catering to both online and offline needs. 1200 + brands including (Manyavar, V-Mart, Skechers) are accelerating their businesses with Ginesys. With a team of 400+ employees, Ginesys One plans to revolutionise retail by being a single-stop cloud-based retail suite. We have a pan India presence with offices in major cities including Gurgaon, Kolkata, Bangalore, Hyderabad, Mumbai, Coimbatore & Goa and are expanding rapidly. We love the challenges of retail and are busy solving them to create a great retail tech suite. Ginesys core mission is to continue to build world-class internal service capabilities, in a bid to deliver outstanding external service value to customers. We are an ISO-certified and SOC compliant company having won myriad awards for our innovation and support. For further information, please visit our website http://ginesys.in
SDET Join us as a SDET in our Zwing Tech team at our Gurgaon office to get the opportunity to do the best work of your career and make a profound impact in our journey of enabling retail in India. What You’ll Achieve: We are seeking a meticulous and results-oriented Quality Analyst to join our team. You will play a crucial role in ensuring the quality and reliability of our Ginesys One. Your responsibilities will include designing and executing test cases, identifying and reporting defects, and collaborating with the development team to deliver high-quality software. You will: 1. Quality Assurance Leadership: Develop, implement, and maintain comprehensive QA strategies and processes to ensure the highest quality standards. Lead the QA efforts across various projects, ensuring consistent application of QA methodologies. 2.Test Automation: Design, develop, and maintain automated test scripts using Python and the Robot Framework. Identify and implement opportunities for test automation within different software projects. Integrate automated tests into the CI/CD pipeline to streamline the release process. 3. Team Management: Supervise, mentor, and manage a team of 4-5 junior Quality Analysts. Conduct regular performance evaluations, provide constructive feedback, and support the professional growth of team members. Foster a collaborative and high-performance team environment. 4. Manual Testing: Oversee and participate in manual testing activities, ensuring comprehensive coverage of application features and functionalities. Validate that software meets business requirements and user expectations through thorough testing. 5. Defect Management: Identify, document, and track software defects and issues. Collaborate closely with development teams to ensure timely resolution of defects and issues. 6. Reporting and Documentation: Generate detailed test reports, quality metrics, and test coverage analysis. Maintain clear and comprehensive documentation of QA processes, test plans, test cases, and test results. 7. Stakeholder Communication: Serve as the primary QA point of contact for project stakeholders. Communicate effectively with developers, product managers, and clients to understand requirements and provide QA insights and updates. 8. Continuous Improvement: Stay current with industry trends and best practices in quality assurance and testing. Proactively implement continuous improvement initiatives to enhance QA processes and methodologies. Take this first step towards your dream career and an insane learning path. Every Ginesys team member brings something unique to the table. Here’s what we are looking for with this role. Essential Requirements: Minimum of 5 years of experience in quality assurance, with at least 1 year in a senior or lead QA role. Proficiency in Python and experience with the Robot Framework. Strong understanding of various testing methodologies, including automated and manual testing. Experience with test automation tools and frameworks. Proven experience managing and mentoring a team of junior QA analysts. Ability to lead by example and inspire team members to achieve high standards of quality. Strong analytical skills with the ability to identify and solve complex software issues. High attention to detail and commitment to delivering high-quality results. Excellent verbal and written communication skills. Ability to clearly articulate QA processes, issues, and recommendations to various stakeholders. Demonstrated experience in developing and implementing test automation frameworks. Desirable Requirements: Familiarity with CI/CD tools and processes (e.g., Jenkins, GitLab CI). Benefits: We like to think that talent grows at Ginesys and stays at Ginesys. To ensure this, we provide our employees with the best working environment, the latest technology and continuous support. We go out of our way to retain the small business feeling with which we started and stimulate innovation and collaboration through teamwork and our non-hierarchical approach. We offer competitive salary, and other fantastic perks and benefits, such as: Ginesys Academy for holistic training and development Comprehensive health insurance coverage Excellent rewards and recognition policy Transparent compensation policy with no unnecessary deduction in CTC Annual company off-site and a variety of events, celebrations throughout the year Travelling opportunities between our offices across the country. Annual Ginesys walkathon & related sporting events Quarterly Coffee with CEO. Here’s our story; now tell us yours: “Ginesys One” is India’s best omniretail suite backed by Ginesys, the first integrated Retail specific ERP software for online retail, offline retail and distribution. It is the largest Indian company in the retail tech industry catering to both online and offline needs. 1200 + brands including (Manyavar, V-Mart, Skechers) are accelerating their businesses with Ginesys. With a team of 400+ employees, Ginesys One plans to revolutionise retail by being a single-stop cloud-based retail suite. We have a pan India presence with offices in major cities including Gurgaon, Kolkata, Bangalore, Hyderabad, Mumbai, Coimbatore & Goa and are expanding rapidly. We love the challenges of retail and are busy solving them to create a great retail tech suite. Ginesys core mission is to continue to build world-class internal service capabilities, in a bid to deliver outstanding external service value to customers. We are an ISO-certified and SOC compliant company having won myriad awards for our innovation and support. For further information, please visit our website http://ginesys.in
PMO We’re seeking a PMO with 2–5 years of experience to work closely with the CTO. This role involves tracking and monitoring various projects, preparing reports , conducting cost analysis, coordination with Technology and other teams. An ideal candidate would have prior exposure to software testing or project management within technology teams and be eager to thrive in a fast-paced, highly demanding environment . What You’ll Achieve: Opportunity to work directly with the CTO and gain visibility across multiple products and teams. A high-growth environment where you can drive meaningful impact to the Retail industry. Competitive compensation and benefits. A culture that fosters innovation, continuous learning, and experimentation. You will: Planning: Collaborate with teams to create project plans, timelines, and resource allocation. Identify dependencies and potential risks during the planning phase. Execution Monitoring: Track ongoing projects using tools like JIRA. Monitor sprint progress in Agile environments and ensure timely delivery of increments. Reporting: Generate weekly and monthly reports for stakeholders on project status, risks, and financials. Maintain real-time dashboards for leadership visibility. Facilitation: Conduct regular project reviews, stand-ups, and retrospective meetings. Organize workshops and training sessions on project management best practices. Problem-Solving: Address issues like resource conflicts, scope creep, and timeline delays. Act as a mediator to resolve disputes between teams or stakeholders. Take this first step towards your dream career and an insane learning path. Every Ginesys team member brings something unique to the table. Here’s what we are looking for with this role. Essential Requirements: Bachelor’s degree in Engineering, Computer Science, or a related field. 2–5 years in Project Management, PMO, or similar roles within a SaaS or technology-driven environment. Familiarity with Agile/Scrum methodologies, project management tools (e.g., Jira etc). Prior hands-on experience of working in Technology is must, any role QA/testing / software development / Project Management etc. Ability to simplify complex technical details for executive presentations and stakeholder updates. Proven track record in cost analysis, budgeting, and data-driven decision-making. Thorough, organized approach to project tracking and documentation. Comfort working in a fast-paced, evolving environment with shifting priorities. Excellent relationship-building skills; able to work seamlessly with cross-functional teams. Self-starter who anticipates project needs and issues, and takes initiative to address them. Desirable Requirements: Certifications (Optional): CSM, equivalent certifications would be an advantage. Benefits: We like to think that talent grows at Ginesys and stays at Ginesys. To ensure this, we provide our employees with the best working environment, the latest technology and continuous support. We go out of our way to retain the small business feeling with which we started and stimulate innovation and collaboration through teamwork and our non-hierarchical approach. We offer competitive salary, and other fantastic perks and benefits, such as: Ginesys Academy for holistic training and development Comprehensive health insurance coverage Excellent rewards and recognition policy Transparent compensation policy with no unnecessary deduction in CTC Annual company off-site and a variety of events, celebrations throughout the year Travelling opportunities between our offices across the country. Annual Ginesys walkathon & related sporting events Quarterly Coffee with CEO. Here’s our story; now tell us yours: “Ginesys One” is India’s best omniretail suite backed by Ginesys, the first integrated Retail specific ERP software for online retail, offline retail and distribution. It is the largest Indian company in the retail tech industry catering to both online and offline needs. 1200 + brands including (Manyavar, V-Mart, Skechers) are accelerating their businesses with Ginesys. With a team of 400+ employees, Ginesys One plans to revolutionise retail by being a single-stop cloud-based retail suite. We have a pan India presence with offices in major cities including Gurgaon, Kolkata, Bangalore, Hyderabad, Mumbai, Coimbatore & Goa and are expanding rapidly. We love the challenges of retail and are busy solving them to create a great retail tech suite. Ginesys core mission is to continue to build world-class internal service capabilities, in a bid to deliver outstanding external service value to customers. We are an ISO-certified and SOC compliant company having won myriad awards for our innovation and support. For further information, please visit our website http://ginesys.in
PMO We’re seeking a PMO with 2–5 years of experience to work closely with the CTO. This role involves tracking and monitoring various projects, preparing reports , conducting cost analysis, coordination with Technology and other teams. An ideal candidate would have prior exposure to software testing or project management within technology teams and be eager to thrive in a fast-paced, highly demanding environment . What You’ll Achieve: Opportunity to work directly with the CTO and gain visibility across multiple products and teams. A high-growth environment where you can drive meaningful impact to the Retail industry. Competitive compensation and benefits. A culture that fosters innovation, continuous learning, and experimentation. You will: Planning: Collaborate with teams to create project plans, timelines, and resource allocation. Identify dependencies and potential risks during the planning phase. Execution Monitoring: Track ongoing projects using tools like JIRA. Monitor sprint progress in Agile environments and ensure timely delivery of increments. Reporting: Generate weekly and monthly reports for stakeholders on project status, risks, and financials. Maintain real-time dashboards for leadership visibility. Facilitation: Conduct regular project reviews, stand-ups, and retrospective meetings. Organize workshops and training sessions on project management best practices. Problem-Solving: Address issues like resource conflicts, scope creep, and timeline delays. Act as a mediator to resolve disputes between teams or stakeholders. Take this first step towards your dream career and an insane learning path. Every Ginesys team member brings something unique to the table. Here’s what we are looking for with this role. Essential Requirements: Bachelor’s degree in Engineering, Computer Science, or a related field. 2–5 years in Project Management, PMO, or similar roles within a SaaS or technology-driven environment. Familiarity with Agile/Scrum methodologies, project management tools (e.g., Jira etc). Prior hands-on experience of working in Technology is must, any role QA/testing / software development / Project Management etc. Ability to simplify complex technical details for executive presentations and stakeholder updates. Proven track record in cost analysis, budgeting, and data-driven decision-making. Thorough, organized approach to project tracking and documentation. Comfort working in a fast-paced, evolving environment with shifting priorities. Excellent relationship-building skills; able to work seamlessly with cross-functional teams. Self-starter who anticipates project needs and issues, and takes initiative to address them. Desirable Requirements: Certifications (Optional): CSM, equivalent certifications would be an advantage. Benefits: We like to think that talent grows at Ginesys and stays at Ginesys. To ensure this, we provide our employees with the best working environment, the latest technology and continuous support. We go out of our way to retain the small business feeling with which we started and stimulate innovation and collaboration through teamwork and our non-hierarchical approach. We offer competitive salary, and other fantastic perks and benefits, such as: Ginesys Academy for holistic training and development Comprehensive health insurance coverage Excellent rewards and recognition policy Transparent compensation policy with no unnecessary deduction in CTC Annual company off-site and a variety of events, celebrations throughout the year Travelling opportunities between our offices across the country. Annual Ginesys walkathon & related sporting events Quarterly Coffee with CEO. Here’s our story; now tell us yours: “Ginesys One” is India’s best omniretail suite backed by Ginesys, the first integrated Retail specific ERP software for online retail, offline retail and distribution. It is the largest Indian company in the retail tech industry catering to both online and offline needs. 1200 + brands including (Manyavar, V-Mart, Skechers) are accelerating their businesses with Ginesys. With a team of 400+ employees, Ginesys One plans to revolutionise retail by being a single-stop cloud-based retail suite. We have a pan India presence with offices in major cities including Gurgaon, Kolkata, Bangalore, Hyderabad, Mumbai, Coimbatore & Goa and are expanding rapidly. We love the challenges of retail and are busy solving them to create a great retail tech suite. Ginesys core mission is to continue to build world-class internal service capabilities, in a bid to deliver outstanding external service value to customers. We are an ISO-certified and SOC compliant company having won myriad awards for our innovation and support. For further information, please visit our website http://ginesys.in
We are looking for a technically proficient and customer-oriented Product Support Executive to join our team. You will be responsible for providing advanced technical support to our customers by resolving complex issues escalated from the L2 support team. This role requires a strong analytical mindset, quick problem-solving abilities, and excellent communication skills. Responsibilities: Handle technical support tickets escalated from the L2 Customer Success Team, ensuring timely and effective resolution. Analyze and troubleshoot complex technical issues related to the OMS product Implement temporary fixes and run pre-written scripts to resolve immediate problems Collaborate with developers to obtain quick fixes for urgent issues Guide L2 support by referencing appropriate knowledge base articles for knowledge gaps Maintain accurate and up-to-date documentation of resolved issues and knowledge base articles. Raise and track issues with integrated third parties such as marketplaces, couriers, ERP, POS, and WMS systems to ensure seamless operation. Identify recurring issues and suggest improvements to the product team Contribute to the continuous improvement of support processes and tools to enhance efficiency and customer satisfaction. Requirements: 0-2 years of experience in technical support, preferably in e-commerce or retail technology Familiarity with APIs, databases (MySQL), and basic scripting Experience with ticket management systems and support tools Excellent problem-solving and troubleshooting skills. Ability to work under pressure and meet tight deadlines. Strong written and verbal communication skills. Ability to multitask and manage multiple support cases simultaneously. Good to Have: Experience in the e-commerce field, particularly with inventory and order management systems. Familiarity with ticketing systems and support workflows. Knowledge of API integrations and third-party system integrations. Benefits: We like to think that talent grows at Ginesys and stays at Ginesys. To ensure this, we provide our employees with the best working environment, the latest technology and continuous support. We go out of our way to retain the small business feeling with which we started and stimulate innovation and collaboration through teamwork and our non-hierarchical approach. We offer competitive salary, and other fantastic perks and benefits, such as: Ginesys Academy for holistic training and development Comprehensive health insurance coverage Excellent rewards and recognition policy Transparent compensation policy with no unnecessary deduction in CTC Annual company off-site and a variety of events, celebrations throughout the year Travelling opportunities between our offices across the country. Annual Ginesys walkathon & related sporting events Quarterly Coffee with CEO and more! Here’s our story; now tell us yours “Ginesys One” is India’s best omniretail suite backed by Ginesys, the first integrated Retail specific ERP software for online retail, offline retail and distribution. It is the largest Indian company in the retail tech industry catering to both online and offline needs. 1200 + brands including (Manyavar, V-Mart, Skechers) are accelerating their businesses with Ginesys. With a team of 400+ employees, Ginesys One plans to revolutionise retail by being a single-stop cloud-based retail suite. We have a pan India presence with offices in major cities including Gurgaon, Kolkata, Bangalore, Hyderabad, Mumbai, & Goa and are expanding rapidly. We love the challenges of retail and are busy solving them to create a great retail tech suite. Ginesys core mission is to continue to build world-class internal service capabilities, in a bid to deliver outstanding external service value to customers. We are an ISO-certified and SOC compliant company having won myriad awards for our innovation and support. For further information, please visit our website http://ginesys.in
Report Solution Associate - Ginesys Reports Tech We are actively seeking a dynamic and motivated individual to join our Report Solution Team as a Trainee/Executive, with a specific emphasis on experience with reporting tools, basic SQL knowledge, and PostgreSQL. SQL certification is considered a "Good to have" qualification. This position is suitable for candidates with up to 1 year of experience or fresh tech graduates who possess strong reasoning skills, have exposure to reporting technologies, and a basic understanding of SQL with various joins. As a Software Development Trainee/Executive, you will collaborate with our experienced developers and gain hands-on experience in various facets of the Report development life cycle, troubleshooting reporting tools, working with SQL databases, and utilizing PostgreSQL/Oracle/SQL Server. Responsibilities: ü Coding and Reporting : Utilize your coding skills to integrate and customize various reports and troubleshoot existing reports. Collaborate with team members to enhance reporting functionalities. ü Database : Apply basic SQL knowledge to interact with databases, write queries, and understand various joins for efficient data retrieval. ü Problem Solving : Demonstrate strong reasoning skills to analyze and troubleshoot issues related to report development, report functionality, reporting tool integration ü Learning and Development : Stay informed about industry trends, new reporting technologies, and development methodologies. Enhance your skills through training and self-directed learning, with a focus on SQL, reporting tools, and PostgreSQL. ü Team Collaboration : Work closely with cross-functional teams, including designers, product managers, and quality assurance, to deliver reports. ü Testing and Quality Assurance : Participate in testing activities related to report functionality, reporting tools, SQL database interactions, and PostgreSQL to ensure the overall quality and reliability of the applications. ü Documentation : Contribute to technical documentation, including specifications, design documents, and integration guides for reporting tools, SQL, and PostgreSQL. ü Adaptability : Embrace the opportunity to learn and apply new reporting technologies, SQL concepts, and PostgreSQL in a dynamic work environment. Required Skills: Education: Bachelor’s degree in Computer Science, BCA, or a related technical field. Programming Skills: Basic understanding of programming languages. Reporting Tool Experience : Exposure to reporting tools such as Tableau, Power BI, or similar. Ability to develop customize reports within applications. SQL Knowledge : Basic understanding of SQL concepts, including the ability to write queries and knowledge of various joins. SQL certification is a plus. PostgreSQL (Good to have): Working knowledge of PostgreSQL, including queries, and basic administration tasks. Cloud Infra Knowledge : Knowledge of Cloud Infrastructure mainly Azure will be considered as plus Reasoning Skills : Strong analytical and problem-solving skills, with a logical and critical thinking approach. Communication Skills : Effective verbal and written communication skills. Team Player: Ability to work collaboratively in a team environment and contribute to team success. Initiative : Proactive attitude and a desire to contribute to the success of projects. This position provides an exciting opportunity for career growth and skill development in the realm of software development with a specific focus on reporting tool, SQL, and PostgreSQL. If you are passionate about this area and meet the qualifications, we encourage you to apply and become a valued member of our dynamic team. Benefits: We like to think that talent grows at Ginesys and stays at Ginesys. To ensure this, we provide our employees with the best working environment, the latest technology and continuous support. We go out of our way to retain the small business feeling with which we started and stimulate innovation and collaboration through teamwork and our non-hierarchical approach. We offer competitive salary, and other fantastic perks and benefits, such as: Ginesys Academy for holistic training and development Comprehensive health insurance coverage Excellent rewards and recognition policy Transparent compensation policy with no unnecessary deduction in CTC Annual company off-site and a variety of events, celebrations throughout the year Travelling opportunities between our offices across the country. Annual Ginesys walkathon & related sporting events Quarterly Coffee with CEO and more! Here’s our story; now tell us yours “Ginesys One” is India’s best omniretail suite backed by Ginesys, the first integrated Retail specific ERP software for online retail, offline retail and distribution. It is the largest Indian company in the retail tech industry catering to both online and offline needs. 1200 + brands including (Manyavar, V-Mart, Skechers) are accelerating their businesses with Ginesys. With a team of 400+ employees, Ginesys One plans to revolutionise retail by being a single-stop cloud-based retail suite. We have a pan India presence with offices in major cities including Gurgaon, Kolkata, Bangalore, Hyderabad, Mumbai, & Goa and are expanding rapidly. We love the challenges of retail and are busy solving them to create a great retail tech suite. Ginesys core mission is to continue to build world-class internal service capabilities, in a bid to deliver outstanding external service value to customers. We are an ISO-certified and SOC compliant company having won myriad awards for our innovation and support. For further information, please visit our website http://ginesys.in
Business Analyst - We are looking for a passionate and detail-oriented Business Analyst to join our growing team. You will play a key role in bridging the gap between our development team and our customers by gathering and analysing business requirements, translating them into functional specifications, and ensuring successful product delivery. You will: Partner with stakeholders including sales, product management, and development teams to understand business needs and translate them into clear and concise functional requirements. Analyse complex business processes related to E-commerce order management, inventory management, and multi-marketplace integrations. Document requirements using user stories, flowcharts, and other relevant tools. Conduct thorough analysis of business processes, workflows, and systems to identify areas for improvement and optimization. Collaborate with developers to translate functional specifications into technical designs. Work closely with the QA team to develop and execute test plans for new features and functionalities. Conduct user acceptance testing (UAT) to ensure the product meets business requirements. Conduct data analysis using MySQL to generate insights and support decision-making processes. Maintain and update product documentation for future reference. Assist in the creation of user documentation and training materials to facilitate product adoption and usage. Support the integration of the OMS with various marketplaces, courier partners, and external systems, ensuring seamless data flow and operational efficiency. Stay up-to-date on industry trends in E-commerce and recommend product enhancements to contribute to product strategy. Essential Requirements: 3-5 years of experience as a Business Analyst or similar role. Bachelor's degree in Engineering (B.E. / B.Tech.) or equivalent technical background. Strong understanding of APIs and their role in system integrations. Proficiency in data analysis and visualisation tools (e.g., Excel, SQL, Tableau, Power BI). Basic code readability to understand and communicate technical requirements effectively. Analytical mindset with the ability to identify and resolve complex problems. Quick learner with a proactive approach to acquiring new knowledge and skills. Ability to manage multiple projects simultaneously and prioritise tasks effectively. Excellent communication and interpersonal skills to collaborate effectively with team members and stakeholders. Desirable Requirement: Experience in the e-commerce field, particularly with inventory and order management systems. Familiarity with e-commerce platforms and marketplace integrations. Knowledge of courier and logistics operations within the e-commerce domain. Take this first step towards your dream career and an insane learning path. Every Ginesys team member brings something unique to the table. Benefits: We like to think that talent grows at Ginesys One and stays at Ginesys. To ensure this, we provide our employees with the best working environment, the latest technology and continuous support. We go out of our way to retain the small business feeling with which we started and stimulate innovation and collaboration through teamwork and our non-hierarchical approach. We offer competitive salary, and other fantastic perks and benefits, such as: Ginesys Academy for holistic training and development. Comprehensive health insurance coverage. Excellent rewards and recognition policy. Transparent compensation policy with no unnecessary deduction in CTC. Annual company off-site and a variety of events, celebrations throughout the year. Travelling opportunities between our offices across the country. Annual Ginesys walkathon & related sporting events. Quarterly Coffee with CEO. Here’s our story; now tell us yours: “Ginesys One” is India’s best omni retail suite backed by Ginesys, the first integrated Retail specific ERP software for online retail, offline retail and distribution. It is the largest Indian company in the retail tech industry catering to both online and offline needs. 1200 + brands including (Manyavar, V-Mart, Skechers) are accelerating their businesses with Ginesys. With a team of 400+ employees, Ginesys One plans to revolutionize retail by being a single-stop cloud-based retail suite. We have a pan India presence with offices in major cities including Gurgaon, Kolkata, Bangalore, Hyderabad, Mumbai, Coimbatore & Goa and are expanding rapidly. We love the challenges of retail and are busy solving them to create a great retail tech suite. Ginesys core mission is to continue to build world-class internal service capabilities, in a bid to deliver outstanding external service value to customers. We are an ISO-certified and SOC compliant company having won myriad awards for our innovation and support. For further information, please visit our website http://ginesys.in
Junior Functional Associate Join us as a Junior Functional Associate in our Customer Service team at Goa to get the opportunity to do the best work of your career and make a profound impact in our journey of enabling retail in India. What You'll Achieve: We are looking for a Junior Functional Associate who will play a vital role in ensuring customer success, fostering strong relationships, and driving growth for both the company and its customers. You will: Being the main point of contact between the company and a number of named accounts. Managing the Ginesys ERP-OMS clients Ensuring smooth operations and client satisfaction. Gauge customers’ levels of engagement with the company and provide feedback to the other teams regarding product and service improvements. Handle and resolve client issues and escalations promptly. Provide insights to customers to ensure that they get the most out of the platform, with the aim of helping grow our customer base. Take this first step towards your dream career and an insane learning path. Every Ginesys team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements: Prefer graduates. 0-2 years of experience in Customer Success, Relationship Management, Account Management, or a similar role. Good communication skills, and comfortable speaking in English and Hindi. Basic Excel knowledge preferred. Desirable Requirements: Self-motivated and a good Team player. Familiarity with e-commerce platforms. Problem-solving ability. Benefits: We like to think that talent grows at Ginesys and stays at Ginesys. To ensure this, we provide our employees with the best working environment, the latest technology and continuous support. We go out of our way to retain the small business feeling with which we started and stimulate innovation and collaboration through teamwork and our non-hierarchical approach. We offer a competitive salary and other fantastic perks and benefits, such as: Ginesys Academy for holistic training and development Comprehensive health insurance coverage Excellent rewards and recognition policy Transparent compensation policy with no unnecessary deduction in CTC Annual company off-site and a variety of events, celebrations throughout the year Travelling opportunities between our offices across the country. Annual Ginesys walkathon & related sporting events. Quarterly Coffee with CEO and more! Here's our story; now tell us yours: "Ginesys One" is India's best omniretail suite backed by Ginesys, the first integrated Retail specific ERP software for online retail, offline retail and distribution. It is the largest Indian company in the retail tech software for online retail, offline retail, and distribution. It is the largest Indian company in the retail tech industry, catering to both online and offline needs. 1200+ Brands, including (Manyavar, V-Mart, Skechers) are accelerating their businesses with Ginesys. With a team of 400+ employees, Ginesys One plans to revolutionise retail by being a single-stop cloud-based retail suite. We have a PAN India presence with offices in major cities including Gurgaon, Kolkata, Bangalore, Hyderabad, Mumbai, Coimbatore & Goa, and are expanding rapidly. We love the challenges of retail and are busy solving them to create a great retail tech suite. Ginesys core mission is to continue to build world-class internal service capabilities, in a bid to deliver outstanding external service value to customers. We are an ISO-certified and SOC-compliant company, having won myriad awards for our innovation and support. For further information, please visit our website http://ginesys.in
Senior Customer Success Manager Join us as a Senior Customer Success Manager - in our Customer Success Team at Kolkata office to get the opportunity to do the best work of your career and make a profound impact in our journey of enabling retail in India. What You’ll Achieve: We are seeking a highly experienced and motivated Senior Customer Success Manager to join our dynamic team. The successful candidate will have a minimum of 10 years of experience in the Customer Success department, with a proven track record of managing and retaining high-value clients. As a Senior Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our most strategic customers, driving adoption and retention, and identifying opportunities for growth. You will: Build and maintain strong relationships with key stakeholders within assigned high ticket accounts. Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded. Develop and execute customer success plans, including onboarding, training, and ongoing support. Proactively identify and address customer challenges, providing solutions and recommendations to drive customer success. Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a seamless customer experience. Conduct regular business reviews with customers to review performance, identify areas for improvement, and present new opportunities. Monitor customer health metrics and proactively address any red flags to prevent churn. Act as a customer advocate, providing feedback and insights to internal teams to drive product enhancements and improvements. Stay up-to-date with industry trends and best practices in customer success management. Take this first step towards your dream career and an insane learning path. Every Ginesys team member brings something unique to the table. Here’s what we are looking for with this role: Essential Requirements: Bachelor's degree in Business Administration, Accounts, or a related field. Minimum of 10 years of experience in a customer success role, preferably in a SaaS company. Proven track record of managing and retaining high-value customers. Excellent communication and interpersonal skills, with the ability to build strong relationships with customers. Strong problem-solving and analytical skills, with the ability to identify and address customer challenges. Self-motivated and results-oriented, with the ability to work independently and as part of a team. Proficient in CRM software and other customer success tools. Ability to travel as needed to meet with customers. Language Proficiency : Hindi + Bengali Desirable Requirements: Experience with retail ERP. Benefits: We like to think that talent grows at Ginesys and stays at Ginesys. To ensure this, we provide our employees with the best working environment, the latest technology and continuous support. We go out of our way to retain the small business feeling with which we started and stimulate innovation and collaboration through teamwork and our non-hierarchical approach. We offer competitive salary, and other fantastic perks and benefits, such as: Ginesys Academy for holistic training and development Comprehensive health insurance coverage Excellent rewards and recognition policy Transparent compensation policy with no unnecessary deduction in CTC Annual company off-site and a variety of events, celebrations throughout the year Travelling opportunities between our offices across the country. Annual Ginesys walkathon & related sporting events Quarterly Coffee with CEO and more!
Join us as a Senior Customer Success Manager - in our Customer Success Team at Kolkata office to get the opportunity to do the best work of your career and make a profound impact in our journey of enabling retail in India. We are seeking a highly experienced and motivated Senior Customer Success Manager to join our dynamic team. The successful candidate will have a minimum of 10 years of experience in the Customer Success department, with a proven track record of managing and retaining high-value clients. As a Senior Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our most strategic customers, driving adoption and retention, and identifying opportunities for growth. You will: - Build and maintain strong relationships with key stakeholders within assigned high ticket accounts. - Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded. - Develop and execute customer success plans, including onboarding, training, and ongoing support. - Proactively identify and address customer challenges, providing solutions and recommendations to drive customer success. - Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a seamless customer experience. - Conduct regular business reviews with customers to review performance, identify areas for improvement, and present new opportunities. - Monitor customer health metrics and proactively address any red flags to prevent churn. - Act as a customer advocate, providing feedback and insights to internal teams to drive product enhancements and improvements. - Stay up-to-date with industry trends and best practices in customer success management. Take this first step towards your dream career and an insane learning path. Every Ginesys team member brings something unique to the table. Here are the essential requirements for this role: - Bachelor's degree in Business Administration, Accounts, or a related field. - Minimum of 10 years of experience in a customer success role, preferably in a SaaS company. - Proven track record of managing and retaining high-value customers. - Excellent communication and interpersonal skills, with the ability to build strong relationships with customers. - Strong problem-solving and analytical skills, with the ability to identify and address customer challenges. - Self-motivated and results-oriented, with the ability to work independently and as part of a team. - Proficient in CRM software and other customer success tools. - Ability to travel as needed to meet with customers. - Language Proficiency: Hindi + Bengali Desirable Requirements: - Experience with retail ERP. We like to think that talent grows at Ginesys and stays at Ginesys. To ensure this, we provide our employees with the best working environment, the latest technology, and continuous support. We go out of our way to retain the small business feeling with which we started and stimulate innovation and collaboration through teamwork and our non-hierarchical approach. We offer competitive salary, and other fantastic perks and benefits, such as: - Ginesys Academy for holistic training and development - Comprehensive health insurance coverage - Excellent rewards and recognition policy - Transparent compensation policy with no unnecessary deduction in CTC - Annual company off-site and a variety of events, celebrations throughout the year - Travelling opportunities between our offices across the country. - Annual Ginesys walkathon & related sporting events - Quarterly Coffee with CEO and more!,
Join us as a Software Development Engineer in our BT Development team at our Goa office to get the opportunity to do the best work of your career and make a profound impact in our journey of enabling retail in India. What You’ll Achieve: As a Software Developer in our BT Development team in our Goa office you will be working on (CakePHP/ Laravel, Yii/ Phalcon ) and would have an opportunity to work with a leading retail software solutions company. You will: Collaborating with the product team to provide technical expertise on requirements Ensuring a smooth workflow for the tech team and keeping the product roadmap on track Designing the optimal technical architecture to meet product needs Writing high-performance code – we run ~5 million API jobs/day, so performance is the key. Ensuring highly maintainable code for long-lasting impact on our product. Participating in code-review cycles for the team. Planning efficient testing strategies with the QA team. Participating in expanding our server infrastructure to meet growth objectives. Agile methodologies – daily standups, weekly sprints, and retrospectives will be part of your routine. Take this first step towards your dream career and an insane learning path. Every Ginesys team member brings something unique to the table. Here’s what we are looking for with this role: Essential Requirements: Must have min. 1 year of experience on any one PHP 5+ (CakePHP/ Laravel, Yii/ Phalcon). 1 year of experience on MYSQL. Must have experience on HTML5 and CSS3. Qualification: BE/ B.Tech/ ME/ M.Tech/ BCA/ MCA Desirable Requirements: Experience on Git/Jenkins (CI/CD tools)/ Any CI/CD tools. Knowledge of Angular.js or react.js or Vue.js Knowledge of AWS/ Azure. Knowledge of Redis. Knowledge of other languages like Python or Node. Experience on NOSQL/ Elasticsearch. Benefits: We like to think that talent grows at Ginesys and stays at Ginesys. To ensure this, we provide our employees with the best working environment, the latest technology and continuous support. We go out of our way to retain the small business feeling with which we started and stimulate innovation and collaboration through teamwork and our non-hierarchical approach. We offer competitive salary, and other fantastic perks and benefits, such as: Ginesys Academy for holistic training and development Comprehensive health insurance coverage Excellent rewards and recognition policy Transparent compensation policy with no unnecessary deduction in CTC Annual company off-site and a variety of events, celebrations throughout the year Travelling opportunities between our offices across the country. Annual Ginesys walkathon & related sporting events Quarterly Coffee with CEO and more! Here’s our story; now tell us yours “Ginesys One” is India’s best omniretail suite backed by Ginesys, the first integrated Retail specific ERP software for online retail, offline retail and distribution. It is the largest Indian company in the retail tech industry catering to both online and offline needs. 1200 + brands including (Manyavar, V-Mart, Skechers) are accelerating their businesses with Ginesys. With a team of 400+ employees, Ginesys One plans to revolutionise retail by being a single-stop cloud-based retail suite. We have a pan India presence with offices in major cities including Gurgaon, Kolkata, Bangalore, Hyderabad, Mumbai, & Goa and are expanding rapidly. We love the challenges of retail and are busy solving them to create a great retail tech suite. Ginesys core mission is to continue to build world-class internal service capabilities, in a bid to deliver outstanding external service value to customers. We are an ISO-certified and SOC compliant company having won myriad awards for our innovation and support. For further information, please visit our website http://ginesys.in
Junior Business Analyst Join us as a Junior Business Analyst on our Business Analysis team in our Kolkata office to get the opportunity to do the best work of your career and make a profound impact in our journey of enabling retail in India. What You’ll Achieve: We are looking for a Junior Business Analyst who will be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analysis, testing and release to production tasks of our software product’s features. You will: Assist in gathering and documenting business requirements from stakeholders. Assist in analysing data and provide insights to support decision-making processes. Preparing detailed reports, presentations, and other documentation as needed. Assist in collaboration with teams to identify areas for process improvement and recommend solutions. Assist in the implementation and testing of application tools to ensure functionality meets business needs. Try to stay updated with emerging technologies, including AI tools, to enhance business efficiency. Creating and maintaining documentation for various projects and workflows. Take this first step towards your dream career and an insane learning path. Every Ginesys team member brings something unique to the table. Here’s what we are looking for with this role: Essential Requirements: Proficient in Microsoft Office tools, including Excel, Word, and PowerPoint. Understanding of Financial software like Tally. Awareness of AI tools, specifically ChatGPT, and their potential applications for value addition. Bachelor’s degree in Commerce (B.Com/BBA) or CA Inter/qualified. Strong analytical and problem-solving skills. Excellent verbal and written communication skills. Ability to work independently and as part of a team. Eagerness to learn and adapt to new concepts, tools and technologies. Desirable Requirements: Prior exposure to Business Operation understanding. Hands on in widely accepted business applications like SAP, Oracle, Navision, Ginesys etc Preparation of Business requirement/operational flow analysis Documentation. (internship or academic projects). Benefits: We like to think that talent grows at Ginesys and stays at Ginesys. To ensure this, we provide our employees with the best working environment, the latest technology and continuous support. We go out of our way to retain the small business feeling with which we started and stimulate innovation and collaboration through teamwork and our non-hierarchical approach. We offer competitive salary, and other fantastic perks and benefits, such as: Ginesys Academy for holistic training and development Comprehensive health insurance coverage Excellent rewards and recognition policy Transparent compensation policy with no unnecessary deduction in CTC Annual company off-site and a variety of events, celebrations throughout the year Travelling opportunities between our offices across the country. Annual Ginesys walkathon & related sporting events Quarterly Coffee with CEO and more! Here’s our story; now tell us yours: “Ginesys One” is India’s best omniretail suite backed by Ginesys, the first integrated Retail specific ERP software for online retail, offline retail and distribution. It is the largest Indian company in the retail tech industry catering to both online and offline needs. 1200 + brands including (Manyavar, V-Mart, Skechers) are accelerating their businesses with Ginesys. With a team of 400+ employees, Ginesys One plans to revolutionise retail by being a single-stop cloud-based retail suite. We have a pan India presence with offices in major cities including Gurgaon, Kolkata, Bangalore, Hyderabad, Mumbai, Coimbatore & Goa and are expanding rapidly. We love the challenges of retail and are busy solving them to create a great retail tech suite. Ginesys core mission is to continue to build world-class internal service capabilities, in a bid to deliver outstanding external service value to customers. We are an ISO-certified and SOC compliant company having won myriad awards for our innovation and support. For further information, please visit our website http://ginesys.in
SDE - 3 Join us as a SDE-3 in our Zwing Tech team at our Gurgaon office to get the opportunity to do the best work of your career and make a profound impact in our journey of enabling retail in India. What You’ll Achieve: We are seeking a highly skilled and motivated Software Development Engineer III (SDE-3) to join our dynamic team. As a Software Development Engineer III (SDE-3), you will be responsible for designing, developing, and maintaining software applications, contributing to all phases of the development lifecycle, and ensuring high performance and responsiveness to requests from the front-end. You will: Design, develop, and maintain scalable and robust software solutions using Node.js and Typescript. Collaborate with cross-functional teams to define and implement new features and functionalities. Architect and implement cloud-based solutions on the Azure platform. Write clean, maintainable, and efficient code following best practices. Conduct code reviews, provide constructive feedback and mentor junior team members. Optimize applications for performance, scalability, and reliability. Stay updated with the latest trends and advancements in software engineering and cloud technologies . Take this first step towards your dream career and an insane learning path. Every Ginesys team member brings something unique to the table. Here’s what we are looking for with this role. Essential Requirements: Bachelor’s degree in Computer Science, Engineering, or a related field. 5+ years of experience in software development with expertise in Node.js and Typescript. Proficiency in developing APIs and microservices using frameworks like NestJS (preferred) or Express. Strong understanding of cloud computing concepts with hands-on experience in Azure services. Experience with containerization and orchestration technologies such as Docker and Kubernetes. Familiarity with database technologies, both SQL and NoSQL. Excellent problem-solving skills and ability to troubleshoot complex issues. Strong communication skills and ability to collaborate effectively in a team environment. Proven track record of delivering high-quality software solutions on time. Desirable Requirements: Experience with other cloud platforms like AWS. Knowledge of DevOps practices and tools for CI/CD pipelines. Familiarity with frontend technologies such as React or VueJS Benefits: We like to think that talent grows at Ginesys and stays at Ginesys. To ensure this, we provide our employees with the best working environment, the latest technology and continuous support. We go out of our way to retain the small business feeling with which we started and stimulate innovation and collaboration through teamwork and our non-hierarchical approach. We offer competitive salary, and other fantastic perks and benefits, such as: Ginesys Academy for holistic training and development Comprehensive health insurance coverage Excellent rewards and recognition policy Transparent compensation policy with no unnecessary deduction in CTC Annual company off-site and a variety of events, celebrations throughout the year Travelling opportunities between our offices across the country. Annual Ginesys walkathon & related sporting events Quarterly Coffee with CEO. Here’s our story; now tell us yours: “Ginesys One” is India’s best omniretail suite backed by Ginesys, the first integrated Retail specific ERP software for online retail, offline retail and distribution. It is the largest Indian company in the retail tech industry catering to both online and offline needs. 1200 + brands including (Manyavar, V-Mart, Skechers) are accelerating their businesses with Ginesys. With a team of 400+ employees, Ginesys One plans to revolutionise retail by being a single-stop cloud-based retail suite. We have a pan India presence with offices in major cities including Gurgaon, Kolkata, Bangalore, Hyderabad, Mumbai, Coimbatore & Goa and are expanding rapidly. We love the challenges of retail and are busy solving them to create a great retail tech suite. Ginesys core mission is to continue to build world-class internal service capabilities, in a bid to deliver outstanding external service value to customers. We are an ISO-certified and SOC compliant company having won myriad awards for our innovation and support. For further information, please visit our website http://ginesys.in
SDE - 3 Join us as a SDE-3 in our Zwing Tech team at our Gurgaon office to get the opportunity to do the best work of your career and make a profound impact in our journey of enabling retail in India. What You’ll Achieve: We are seeking a highly skilled and motivated Software Development Engineer III (SDE-3) to join our dynamic team. As a Software Development Engineer III (SDE-3), you will be responsible for designing, developing, and maintaining software applications, contributing to all phases of the development lifecycle, and ensuring high performance and responsiveness to requests from the front-end. You will: Design, develop, and maintain scalable and robust software solutions using Node.js and Typescript. Collaborate with cross-functional teams to define and implement new features and functionalities. Architect and implement cloud-based solutions on the Azure platform. Write clean, maintainable, and efficient code following best practices. Conduct code reviews, provide constructive feedback and mentor junior team members. Optimize applications for performance, scalability, and reliability. Stay updated with the latest trends and advancements in software engineering and cloud technologies . Take this first step towards your dream career and an insane learning path. Every Ginesys team member brings something unique to the table. Here’s what we are looking for with this role. Essential Requirements: Bachelor’s degree in Computer Science, Engineering, or a related field. 5+ years of experience in software development with expertise in Node.js and Typescript. Proficiency in developing APIs and microservices using frameworks like NestJS (preferred) or Express. Strong understanding of cloud computing concepts with hands-on experience in Azure services. Experience with containerization and orchestration technologies such as Docker and Kubernetes. Familiarity with database technologies, both SQL and NoSQL. Excellent problem-solving skills and ability to troubleshoot complex issues. Strong communication skills and ability to collaborate effectively in a team environment. Proven track record of delivering high-quality software solutions on time. Desirable Requirements: Experience with other cloud platforms like AWS. Knowledge of DevOps practices and tools for CI/CD pipelines. Familiarity with frontend technologies such as React or VueJS Benefits: We like to think that talent grows at Ginesys and stays at Ginesys. To ensure this, we provide our employees with the best working environment, the latest technology and continuous support. We go out of our way to retain the small business feeling with which we started and stimulate innovation and collaboration through teamwork and our non-hierarchical approach. We offer competitive salary, and other fantastic perks and benefits, such as: Ginesys Academy for holistic training and development Comprehensive health insurance coverage Excellent rewards and recognition policy Transparent compensation policy with no unnecessary deduction in CTC Annual company off-site and a variety of events, celebrations throughout the year Travelling opportunities between our offices across the country. Annual Ginesys walkathon & related sporting events Quarterly Coffee with CEO. Here’s our story; now tell us yours: “Ginesys One” is India’s best omniretail suite backed by Ginesys, the first integrated Retail specific ERP software for online retail, offline retail and distribution. It is the largest Indian company in the retail tech industry catering to both online and offline needs. 1200 + brands including (Manyavar, V-Mart, Skechers) are accelerating their businesses with Ginesys. With a team of 400+ employees, Ginesys One plans to revolutionise retail by being a single-stop cloud-based retail suite. We have a pan India presence with offices in major cities including Gurgaon, Kolkata, Bangalore, Hyderabad, Mumbai, Coimbatore & Goa and are expanding rapidly. We love the challenges of retail and are busy solving them to create a great retail tech suite. Ginesys core mission is to continue to build world-class internal service capabilities, in a bid to deliver outstanding external service value to customers. We are an ISO-certified and SOC compliant company having won myriad awards for our innovation and support. For further information, please visit our website http://ginesys.in
As a Senior Developer .NET in our Tech Cloud team at our Kolkata office, you will have the opportunity to contribute to our journey of enabling retail in India. Your main responsibility will be to build and implement functional programs by collaborating with Developers and Product Managers throughout the software development life cycle. The ideal candidate should possess strong problem-solving skills, attention to detail, and be proficient in Agile frameworks and coding languages like .Net. Your role will involve working with a team of Developers, Engineers, and Operations to define functional requirements, as well as assisting in the design of functional specifications in close collaboration with business units. You will be involved in technical analysis, design, application development, and deployment to meet business requirements. Additionally, you will be responsible for writing technical documentation, providing technical support for critical applications, and mentoring junior developers on various tech topics. Essential Requirements: - Minimum 5 years of experience - Proficiency in .NET, .NET Core, C#, SQL, API, IIS, API Hosting, EF Core, REST API - Familiarity with software design/architectural patterns, Azure DevOps (CI/CD), Agile Methodology Desirable Requirements: - Strong problem-solving skills - Excellent verbal and written communication skills - Enthusiasm for exploring new technologies and implementing them in your work - Experience in coaching and mentoring other developers At Ginesys, we believe in nurturing talent by providing a conducive working environment, the latest technology, and continuous support. We offer competitive salaries and a range of benefits, including comprehensive health insurance coverage, rewards and recognition policy, and various events and celebrations throughout the year. Join us on our mission to revolutionize retail with Ginesys One, India's leading omniretail suite, and be a part of our dynamic team that aims to deliver outstanding service value to customers. To learn more about Ginesys, visit our website at http://ginesys.in/,
Accounts Executive Join us as an Accounts Executive in our BT Managed Services team at our Goa Office to get the opportunity to do the best work of your career and make a profound impact in our journey of enabling retail in India. What You’ll Achieve We are looking for an Accounts Executive to managing the e-commerce operations of a number of a clients depending on the size of account. You will: Managing the eCommerce operations of a number of clients depending on the size of the accounts. Ensure that all the products of the clients are listed correctly on all marketplaces. Manage Daily Order Processing & Account related daily operations. Handle and resolve client escalations. Ensure timely completion of tasks assigned by reporting manager. Ensure that the orders are fulfilled smoothly by the clients’ warehouse staff. Report on numbers to the reporting manager and the client. Create daily task reports. Contribute to overall growth of the client / account. Essential requirement: 0-1 years operational experience in the eCommerce / Retail / Internet industry. Freshers can also apply. BCom / MBA preferred. Ability to work in an organized manner & in a timely fashion. Great communication skills, both in Hindi and English. Ninja-level skills with MS Excel. Good listener and a quick learner. A calm demeanor such that you are able to handle pressure situations that are bound to happen. Benefits: We like to think that talent grows at Ginesys and stays at Ginesys. To ensure this, we provide our employees with the best working environment, the latest technology and continuous support. We go out of our way to retain the small business feeling with which we started and stimulate innovation and collaboration through teamwork and our non-hierarchical approach. We offer competitive salary, and other fantastic perks and benefits, such as: Ginesys Academy for holistic training and development Comprehensive health insurance coverage Excellent rewards and recognition policy Transparent compensation policy with no unnecessary deduction in CTC Annual company off-site and a variety of events, celebrations throughout the year Travelling opportunities between our offices across the country. Annual Ginesys walkathon & related sporting events Quarterly Coffee with CEO and more! Here’s our story; now tell us yours “Ginesys One” is India’s best omniretail suite backed by Ginesys, the first integrated Retail specific ERP software for online retail, offline retail and distribution. It is the largest Indian company in the retail tech industry catering to both online and offline needs. 1200 + brands including (Manyavar, V-Mart, Skechers) are accelerating their businesses with Ginesys. With a team of 400+ employees, Ginesys One plans to revolutionise retail by being a single-stop cloud-based retail suite. We have a pan India presence with offices in major cities including Gurgaon, Kolkata, Bangalore, Hyderabad, Mumbai, & Goa and are expanding rapidly. We love the challenges of retail and are busy solving them to create a great retail tech suite. Ginesys core mission is to continue to build world-class internal service capabilities, in a bid to deliver outstanding external service value to customers. We are an ISO-certified and SOC compliant company having won myriad awards for our innovation and support. For further information, please visit our website http://ginesys.in