Company Description At Flashaid, we believe no student should be denied education due to financial difficulties. Traditional student loans are often unattainable for many, leading to high rejection rates and cumbersome paperwork. Flashaid Smart Fee offers a loan-free, bank-free monthly fee payment solution, allowing students to pay for their education in easy monthly EMIs without worrying about credit checks or loan rejections. We also partner with educational institutions to enhance their fee collection processes, enabling faster conversions from enquiries to enrolments, and ensuring predictable revenue. Our platform integrates seamlessly into existing admission processes, making education financing accessible and inclusive. Role Description This is a full-time, on-site role for a Student Counselor located in Mumbai. The Student Counselor will be responsible for providing guidance and support to students regarding their educational paths, career choices, and financial options. Daily tasks include conducting one-on-one counseling sessions, assisting with admission processes, and offering career advice. The role also involves maintaining strong communication with students, understanding their needs, and helping them overcome any financial or academic challenges they might face. Qualifications Student Counseling and Career Counseling skills Strong Communication and Customer Service skills Experience in the Education sector Empathy and the ability to connect with students Proficiency in handling administrative tasks and maintaining records Bachelor's degree in Psychology, Education, Social Work, or related field
You will be responsible for designing and developing robust mobile applications using React Native. Additionally, you will build and maintain scalable backend APIs and services using Node.js (Express/NestJS). It is essential to collaborate effectively with Product, Design, and Engineering teams to ensure the quick and efficient rollout of features. Your role will involve maintaining and optimizing code for performance and usability on both Android and iOS platforms. Ensuring code quality through best practices such as testing (Jest/Mocha), CI/CD, and documentation is a key aspect of this position. You will also participate in sprint planning, code reviews, and deployment workflows. To excel in this role, you should have at least 4 years of hands-on experience in React Native and Node.js. A strong understanding of mobile UI/UX standards and RESTful API integration is crucial. Familiarity with Redux, TypeScript, and PostgreSQL is required. You should also possess a solid understanding of version control (Git) and Agile methodologies. Experience in performance optimization and debugging for production apps is highly valued. The ability to work independently and deliver in a fast-paced startup environment is essential. Nice to have skills include experience in building fintech or education technology platforms, familiarity with serverless frameworks and microservices, and contributions to open-source or side projects. Join us at Flashaid and be a part of our dynamic team led by Raghuchandra K R.,
We’re hiring our Performance & Growth Powerhouse !! At Flashaid, we’re transforming how institutes collect fees - simple, flexible, and loan-free. We’ve grown to 200+ institutes across India… and we’re just getting started. Looking for a Performance Marketing & SEO Growth Lead to take us from 🚀 to 🚀🚀 with over 6-8 years of work experience. Your mission: 🎯 Scale paid campaigns across Google, Meta, LinkedIn & more 📈 Build and own an SEO growth engine that drives high-intent inbound leads 🧠 Blend data, creativity, and experimentation to stay ahead of the curve If you’ve: ✅ Led both paid and organic growth in high-growth companies ✅ Built teams and delivered results at scale …then this is your chance to own the entire acquisition engine of a fast-scaling Ed-fintech. 📍Location: Mumbai/WFO 📧Email us at : gunjali@flashaid.in and manisha@flashaid.in Let’s make growth smarter. Let’s make it Flashaid
Company Description Flashaid is committed to making education accessible to all students, regardless of their financial situation. We provide a loan-free, bank-free monthly fee payment solution called Flashaid Smart Fee, enabling students to split their course fees into manageable EMIs without the need for credit checks or extensive documentation. Our platform also helps educational institutions improve enrolment rates, reduce drop-offs at payment stages, and ensure more predictable revenue. Located in Mumbai, we integrate seamlessly with our partners to revolutionize fee financing for the digital-first education ecosystem. Role Description This is a full-time, on-site role for a Finance Operations Manager located in Mumbai. The Finance Operations Manager will oversee daily finance operations, ensuring accurate financial reporting and compliance with accounting standards. Responsibilities include managing financial transactions, preparing budgets, analyzing financial performance, and providing strategic recommendations. The Finance Operations Manager will also work closely with cross-functional teams to streamline financial processes and support the overall financial health of the organization. Qualifications Strong Operations Management and Analytical Skills Expertise in Finance and Accounting Experience in Financial Reporting Excellent problem-solving and strategic thinking abilities Proficiency in financial software and tools Ability to work collaboratively with cross-functional teams Bachelor's degree in Finance, Accounting, or a related field Prior experience in the education sector is a plus
AVP Lending Operations Location: Mumbai Reports to: COO / Head of Operations Role Overview We are looking for an experienced AVP – Lending Operations to lead our EMI servicing, collections, and partner operations. The role demands strong execution skills, compliance discipline, and the ability to scale operational processes in a fast-paced fintech environment. Key Responsibilities Own end-to-end lending operations – onboarding, disbursement, repayments, collections. Build and optimise SOPs, dashboards, and MIS for operational excellence. Drive collection efficiency, NPA control, and recovery strategies. Ensure compliance with RBI/regulatory guidelines and partner requirements. Collaborate with product, risk, and lending partners to enhance processes. Lead, mentor, and scale the operations & collections team. Qualifications 5 – 9 Years in lending operations with fintech, NBFC, or banks. Strong background in collections, credit ops, and reporting . Experience managing portfolios with Credit underwriting, Risk Analysis and Collections Familiarity with digital lending and alternate underwriting models. MBA/CA/Finance background preferred. Key Skills Lending & Collections | Compliance | MIS & Reporting Process Automation | Partner Management | Team Leadership Experience in Education Lending will be given preference Why Join Us Build and scale operations in a high-growth fintech. High ownership, impact-driven role. Competitive pay + growth opportunities.
As an Assistant Vice President (AVP) of Lending Operations, you will be responsible for overseeing EMI servicing, collections, and partner operations within a fast-paced fintech environment. Your role will require exceptional execution skills, a strong emphasis on compliance, and the ability to streamline operational processes efficiently. Your main responsibilities will include building and optimizing Standard Operating Procedures (SOPs), dashboards, and Management Information Systems (MIS) to ensure operational excellence. You will also be tasked with driving collection efficiency, implementing strategies for Non-Performing Asset (NPA) control and recovery, and ensuring adherence to regulatory guidelines set by the Reserve Bank of India (RBI) and other relevant authorities. Collaboration with product, risk, and lending partners will be essential to enhance operational processes. Additionally, you will lead, mentor, and scale the operations and collections team to achieve organizational goals effectively. To qualify for this role, you should possess 5 to 9 years of experience in lending operations within the fintech, Non-Banking Financial Company (NBFC), or banking sectors. A strong background in collections, credit operations, and reporting is required, along with experience in managing portfolios involving credit underwriting, risk analysis, and collections. Familiarity with digital lending and alternative underwriting models is advantageous, and candidates with an MBA, CA, or finance background are preferred. Key skills for this position include expertise in lending and collections, compliance management, MIS and reporting, process automation, partner relationship management, and team leadership. Experience in Education Lending will be given preference. Joining us will provide you with the opportunity to build and scale operations in a high-growth fintech environment, offering a role with high ownership and significant impact.,
Credit Risk & Underwriting About Us Flashaid is building the future of education finance through our SmartFee product, now partnering with a large Bank to scale impact nationally. We are looking for an experienced Credit Risk & Underwriter to lead risk alignment and product integration for this partnership. Role : Full time Location: Mumbai Start Date: Immediate 🔑 Responsibilities Design & refine credit underwriting and risk framework tailored to Bank requirements. Drive risk team approvals with Bank, including documentation and workshops. Draft inputs for the MOU/SOW (credit, data, SLA, compliance). Define technical integration specs for product & engineering teams (APIs, data mapping, error handling). Support pilot readiness: runbook, training, monitoring metrics, exception handling. ✅ What We’re Looking For 6–12 years of credit risk/underwriting experience at large NBFCs / fintechs (Groww, InCred, Fullerton, etc.). Strong track record of risk policy creation and bank/NBFC risk approvals (PSU bank exposure is a plus). Experience working with credit decisioning systems , scorecards, exceptions handling. Ability to work hands-on with tech & legal teams to ensure end-to-end readiness. Strong communication & stakeholder management skills. 🎯 Why Join Shape a national-scale partnership with a large Bank Work on a high-impact product in education finance with direct ownership of outcomes. Flexible, high-visibility consulting role with tangible deliverables.
Title: AVP — Operations & Credit Operations (Flashaid Smart Fee) Location: Mumbai — Remote + periodic travel to partner institutes (field-first mindset) Goal: Own Flashaid’s operational excellence: onboarding → collections → credit assessment → customer success → partner SLAs. Build processes, reduce cost-to-serve, and increase institute & lender NPS. Operations & Process Design, document and own end-to-end operations for institute onboarding, student onboarding, mandate & payment flow, and fee collection. Build SOPs, SLAs, and runbooks for every operational touchpoint; ensure >99% adherence. Implement automation and tooling (no-code + internal workflows) to reduce manual touchpoints and improve TAT. Run daily operations desk: exceptions, escalations, refunds, reconciliations, payment failures, and settlements. Credit & Risk Operations Own credit screening workflow and the operational lifecycle of underwriting (data capture, document verification, scorecard integration, handoff to lending partners). Develop & iterate the “Flashaid Score 0.1/0.2” operational playbook: what fields are required, verification standards, and evidence collection. Manage collections operations: reminders, auto-debit onboarding, failed mandate remediation, and early-warning triggers. Liaise with lending partners/NBFCs: deliver batch files/APIs in required formats, provide audit trails, and implement lender feedback loops. Customer Success & Partnerships Act as the primary operational SPOC for institutes (LCG & SME), ensuring SLAs, onboarding velocity, and churn prevention. Build and run a customer success function: onboarding playbooks, training, weekly/monthly business reviews and churn mitigation. Drive institute adoption of premium packs (collections, verified student tokens, placement verification). Operate as the escalation owner for students — refunds, disputes, grievance resolution — ensuring high NPS. Data, Metrics & Continuous Improvement Define and report core KPIs: institute onboarding TAT, student onboarding TAT, collection success rate, mandate success %, D0-D30 delinquency proxy, ARPU per institute, churn, NPS. Run root-cause analysis on missed SLAs, failed collections, and credit misses; prioritize mitigation roadmaps. Work with Product & Eng to convert operational pain-points into product features (APIs, dashboards, automation). People & Vendor Management Hire, mentor and lead a lean ops team (onboarding, field ops, collections, CS). Manage third-party vendors: payment gateways, servicers, KYC/AML vendors, background-verification partners, and couriers. Negotiate SLAs and SOWs. Required experience & skills 6–10 years in operations/credit/collections/customer success in a fast-moving startup or unicorn (preferably edtech, fintech, payments, or NBFC operations). Deep experience with loan origination workflows, KYC/verification, or student financing programs OR scaling operations for high-touch B2B2C products. Strong track record in building SOPs, running field teams, and owning SLAs end-to-end. Hands-on with payments (UPI, auto-debit mandates, netbanking), reconciliations and integrations with PSPs. Comfortable with basic data analysis (SQL or spreadsheets), designing dashboards, and using product/CRM tools (Zendesk/Intercom, HubSpot, Airtable, Zapier, or equivalent). Experience managing third-party vendors and negotiating SOWs. Excellent stakeholder management: can present to CXOs, lenders, and partner institutes confidently. Nice-to-have Background working with NBFCs, banks, or loan-servicing platforms (Nortridge/LendKey-like) OR prior role in collections/servicing. Experience building or operating underwriting or credit-scoring products. Familiarity with regulatory/compliance around digital lending in India. Prior field / on-ground operations experience in Tier-2/3 cities (understands vernacular challenges). Behavioral traits (we hire these) Founder’s mindset: bias for action, resourceful, and accountable. Customer-first: empathy for students and institute admins; relentless on SLAs. Data-driven: measures, experiments, and iterates quickly. Calm under pressure: handles escalations with clarity. Systems thinker: loves to design processes and automate bad repeatable human work.