2821 Zendesk Jobs - Page 34

Description GroundTruth is an advertising platform that turns real-world behavior into marketing that drives in-store visits and other real business results. We use observed real-world consumer behavior, including location and purchase data, to create targeted advertising campaigns across all screens, measure how consumers respond, and uncover unique insights to help optimize ongoing and future marketing efforts. With this focus on media, measurement, and insights, we provide marketers with tools to deliver media campaigns that drive measurable impact, such as in-store visits, sales, and more. Learn more at groundtruth.com. We believe that innovative technology starts with the best talent an...

About Worksoft Worksoft empowers business and IT to deliver flawless applications faster and more efficiently with the ability to Capture, Automate & Run end-to-end business processes in pre-production and production environments. Our solutions ensure business process quality and resilience by automating tests for SAP, Oracle, and other enterprise applications. Recognized by global enterprise customers and top system integrators as the "gold standard" for SAP automated testing. Worksoft&aposs automation is embedded into their ERP practices to support Agile, DevOps, and SAFe methodologies and accelerate digital transformations. About The Role We are seeking a proactive and skilled Senior Tech...

Who We Are Is What We Do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countrieshelping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 6,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives conti...

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? We are seeking a Technical Support Engineer with a strong understanding of cloud applications and exceptional troubleshooting skills. The ideal candidate will have experience working with Application Support, Inspect network activity via browsers, and understanding of digital CRM/telephony platforms, along with DB function. You will be responsible for diagnosing and resolvin...

As a Software Engineer - Voice/ chat / email Support at Incedo, you will be responsible for providing customer support to clients through various channels such as voice, chat, and email. Your duties will include handling customer inquiries and complaints, providing technical support, resolving issues in a timely and efficient manner, maintaining customer satisfaction, and adhering to service level agreements. Roles & Responsibilities: Provide support to customers through various channels such as phone, email, and chat. Resolve customer issues and escalate issues to the appropriate teams when necessary. Maintain accurate records of customer interactions and issues. Familiarity with customer s...

Role Description : As a Software Engineer - Voice/ chat / email Support at Incedo, you will be responsible for providing customer support to clients through various channels such as voice, chat, and email. Your duties will include handling customer inquiries and complaints, providing technical support, resolving issues in a timely and efficient manner, maintaining customer satisfaction, and adhering to service level agreements. Roles & Responsibilities: Provide support to customers through various channels such as phone, email, and chat. Resolve customer issues and escalate issues to the appropriate teams when necessary. Maintain accurate records of customer interactions and issues. Familiar...

Must be a Manager in Service Desk / IT Support Operations International Voice process BPO. Handled 100+ Service Dsk professionals Team / ITSM. Rotational Shifts Fluent in English Call 8447780697 send CV monu@creativeindians.com

What drives us? A single tap on your phone unlocks a world that transforms your entire car ownership journey, covering every milestone - from finding your perfect match to keeping it running smoothly, to selling it later. That's the future we are building at CARS24. Our mission is to ensure car ownership is stress-free. We want our customers to focus on the open road, not roadside worries. We are building a one-stop shop, a Super App for all their car needs, powered by technology, data science, and deep customer insights. We are already one of the largest Auto-tech companies in the world, but we are not stopping here. We aim to grow 10x in the next five years. What will you drive? Resolve cu...

About Keka Keka has been a silent revolution in the making since our launch 6 years ago. Our steadfast focus on building an employee-centric HR platform was well received by more than 4000 businesses across India and the world. Today we are India’s #1 platform in the segment with the greatest number of new customers adopting the platform. All with zero advertising spend and pure customer love. We are an organization built by our employees. The passion and the extreme ownership that our people bring to the table are contagious. We don’t hide and we aren’t afraid to ask for help. When we fail, we learn, adapt, and do better in the future. This open culture encourages our people to innovate, re...

Role: IT Support Engineer Level 2 Work Location: Thane, Maharashtra Total Experience: 3+years Shift: US Shift Hours & Rotational Shift We are seeking an experienced IT Support Engineer Level 2 to join our 24x7 NOC, SOC, and Help Desk division. The ideal candidate will be skilled in troubleshooting, configuring, and maintaining a variety of devices across Windows, Mac, and cloud environments for multiple clients and their end-users. You will provide exceptional support via remote tools, manage support tickets, and contribute to a highly dynamic, fast-paced environment . A strong proficiency in Office 365 configuration and troubleshooting is required, along with solid documentation practices. ...

About the role: The candidate will be joining the Enterprise Technology Services (ETS) team and will be responsible for managing and supporting the end-user technology environment at GLG. This includes deploying, maintaining, and troubleshooting Windows and macOS devices, ensuring compliance with security policies, and optimizing the end-user experience. The ideal candidate will have expertise in Microsoft Entra/Intune and Jamf for endpoint management. Key Responsibilities: Support and partner with the Systems Engineering team to configure and deploy state-of-the-art Windows and macOS environments for GLG’s 2,700 employees worldwide, ensuring a seamless and secure user experience Develop and...

Customer Interaction Respond to customer queries, complaints, and requests via phone, email, chat, or in person. Provide accurate information about products, services, or policies. Maintain a professional and empathetic tone in all customer interactions. Problem Solving and Issue Resolution Identify and assess customers’ needs to achieve first-contact resolution . Troubleshoot issues and provide appropriate solutions or alternatives. Escalate unresolved or complex issues to the appropriate department or supervisor. Documentation and Reporting Record customer interactions, issues, and resolutions accurately in the CRM system. Generate reports on recurring issues or feedback to help improve se...

Job Description: Customer Service and Sales Representative Job Title: Customer Service and Sales Representative Department: Customer Relations / Operations Reports To: Team Lead / Manager Job Type: Full-time Location: Vijayawada, Andhrapradesh The Customer Service and Sales Representative will be a dual-purpose role responsible for both proactive outreach and reactive customer support. This individual will manage the end-to-end customer experience, from generating new leads and selling products to resolving inquiries and ensuring customer satisfaction. Key Responsibilities: Outbound Communication & Sales: Make outbound calls to prospective and existing clients to introduce products/services,...

Location: OnSite Company: EaseToLearn Job Type: Full-Time Salary- Upto 25K About the Company: EaseToLearn is a fast-growing EdTech platform delivering innovative solutions to institutions, coaching centers, and enterprises. We’re on a mission to make learning personalized, efficient, and impactful. As part of our growth, we’re hiring a Customer Support Executive – B2B to manage and support our institutional clients and partners. Role Overview: You will be responsible for providing prompt, professional, and solution-oriented support to our B2B clients. You’ll act as a bridge between internal teams and client institutions to ensure smooth platform usage, training, and satisfaction. Key Respons...

Location: On-Site Company: EaseToLearn Job Type: Full-Time About the Company: EaseToLearn is a fast-growing EdTech platform delivering innovative solutions to institutions, coaching centers, and enterprises. We’re on a mission to make learning personalized, efficient, and impactful. As part of our growth, we’re hiring a Customer Support Executive – B2B to manage and support our institutional clients and partners. Role Overview: You will be responsible for providing prompt, professional, and solution-oriented support to our B2B clients. You’ll act as a bridge between internal teams and client institutions to ensure smooth platform usage, training, and satisfaction. Key Responsibilities: Serve...

Are you ready for the Most Impactful Work of Your Life? Signant Health is a global evidence generation company. We’re helping our customers digitally enable their clinical trial programs, meeting patients where they are, driving change through technology and innovations and reimagining the path to proof. Working at Signant Health puts you in the very heart of the world’s most exciting sector - a high-growth, dynamic company in an extraordinary industry. We innovate the leading-edge of clinical research data. We do it faster, better and with an eye on the future of our industry. Job Summary: We are seeking a skilled and proactive Help Desk Tier 1 Manager to lead and manage our Tier 1 help des...

Job Title: Senior Executive- Query Resolution (Accounts Payable) Reporting Manager: Team Lead/ Assistant Manager Location: Gurgaon (Sector 68 Office) Experience Required: 2 to 4 years Budget: Up to ₹4.20 LPA Job Summary: We are seeking a proactive and detail-oriented Senior Executive – Accounts Payable, with a strong focus on query resolution, to join our Finance team. The ideal candidate will be responsible for handling vendor and internal stakeholder queries, ensuring timely and accurate resolution, and maintaining strong relationships with suppliers and internal departments. Proficiency in SAP is mandatory. Key Responsibilities: Act as the first point of contact for escalated queries from...

About Lubrizol The Lubrizol Corporation, a Berkshire Hathaway company, is a specialty chemical company whose science delivers sustainable solutions to advance mobility, improve wellbeing and enhance modern life. Founded in 1928, Lubrizol owns and operates more than 100 manufacturing facilities, sales, and technical offices around the world and has about 8,000 employees. For more information, visit www.Lubrizol.com. We value diversity in professional backgrounds and life experiences. By enabling a consistent, unbiased, and transparent recruitment process, Lubrizol seeks to create a positive experience for candidates so we can get to know them at their best. We recognise unique work and life s...

About us: The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale. Multiplier is at the forefront of this change. By removing barriers and simplifying global hiring, we’re creating a level playing field where businesses and individuals – (like you) – can compete, grow, and succeed, regardless of geography. Multiplier empowers companies to hire, onboard, manage, and pay talent in 150+ countries, quickly and compliantly. Our mission is to build a world without limits, where ambitious businesses can look beyond borders to build their global dream teams. Our unified employment platform, complete with world-class EOR, ...

Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and ...

Job Title: Senior Security Engineer Job Location: Navi Mumbai Experience: 3+yrs Key Responsibilities: Provide Tier 1 and Tier 2 technical support for Trend Micro products, including but not limited to: Trend Micro Apex One and Vision One. Deep Security and Vision One Pro. Cloud App Security and Email Security for Exchange. DDI/DDAN/Tipping Point/SMS/DDEI Appliance. Monitor and respond to customer inquiries via phone, email, and live chat in a timely and professional manner. Troubleshoot and resolve issues related to installation, configuration, malware removal, and system performance. Escalate complex issues to Tier 3 or engineering teams as necessary, providing detailed logs and documentati...

About us: The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale. Multiplier is at the forefront of this change. By removing barriers and simplifying global hiring, we’re creating a level playing field where businesses and individuals – (like you) – can compete, grow, and succeed, regardless of geography. Multiplier empowers companies to hire, onboard, manage, and pay talent in 150+ countries, quickly and compliantly. Our mission is to build a world without limits, where ambitious businesses can look beyond borders to build their global dream teams. Our unified employment platform, complete with world-class EOR, ...

ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction. Perks & Benefits Annual performance-based increases Paid time off Health and dental insurance Holiday bonuses Permanent work-from-home setup Opportunities for career advancement as we continue to grow Responsibilities Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media. Assist Customers: Support customers with orders, shipping, product details, and returns. Quality-Based Responses: Provide thoughtful, high-quality responses that ...

ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction. Perks & Benefits Annual performance-based increases Paid time off Health and dental insurance Holiday bonuses Permanent work-from-home setup Opportunities for career advancement as we continue to grow Responsibilities Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media. Assist Customers: Support customers with orders, shipping, product details, and returns. Quality-Based Responses: Provide thoughtful, high-quality responses that ...

ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction. Perks & Benefits Annual performance-based increases Paid time off Health and dental insurance Holiday bonuses Permanent work-from-home setup Opportunities for career advancement as we continue to grow Responsibilities Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media. Assist Customers: Support customers with orders, shipping, product details, and returns. Quality-Based Responses: Provide thoughtful, high-quality responses that ...