As the Country Lead for India, you will be responsible for driving Pump's growth and operations in the region. You will develop and execute the Go-To-Market (GTM) strategy, build and lead a high-performing team, and establish Pump as a leader in cloud cost optimization in India. Responsibilities - Strategic Leadership: Develop and execute Pump's GTM strategy for India, aligning with global objectives and local market dynamics. Team Building: Recruit, train, and lead a cross-functional team across sales, marketing, customer success, and technical support. Market Expansion: Identify and pursue business development opportunities to expand Pump's market share and customer base in India. Stakeholder Engagement: Build and maintain relationships with key stakeholders, including AWS, channel partners, and customers. Compliance & Risk Management: Ensure compliance with local regulations and cultural norms while aligning with global corporate policies. Qualifications - Proven experience in a leadership role with a track record of successfully managing business operations and GTM strategies, preferably in the cloud computing or IT services industry. Experience building and scaling startups, preferably from a small team to a larger organization. Strong understanding of the AWS ecosystem and experience in cloud cost management or similar fields. Excellent networking skills with the ability to develop and maintain relationships with a variety of partners and stakeholders. Strategic thinker with strong analytical and problem-solving skills, capable of adapting to the fast-paced technology landscape. Effective communicator and influencer, proficient in both English and local languages. Benefits - Competitive salary aligned with local market standards Performance-based bonuses Company equity options Comprehensive healthcare coverage Unlimited paid time off (with manager approval) Quarterly team retreats and offsites Flexible work arrangements, including hybrid/remote options where applicable Compensation: ₹3,500,000 INR - ₹6,000,000 INR Show more Show less

About the Role As a member of our stellar customer experience team, you will work closely with some of the fastest growing companies in the world as their direct line of contact and support. You’ll partner with our account management, product, and engineering teams to resolve customer questions, manage product feedback, and help improve the overall customer journey. You’ll be the first line of defense for our users and the voice of the customer internally. What You’ll Do Utilize critical thinking and troubleshooting skills to diagnose and resolve potentially complex customer issues, leveraging internal tooling and engineering support Collaborate with the support lead on documentation, escalations, product feedback, and cross-functional communication with other teams and third parties Work directly with some of the fastest-growing companies around the world, building strong customer relationships Grow and learn in a fast-paced, high-ownership startup environment with global impact Handle support requests via phone, email, and chat, helping Pump scale customer operations across regions Contribute to maintaining an industry-leading customer satisfaction rate Act as a key part of the feedback loop to inform product improvements and customer experience Become an expert in the Pump platform to deliver exceptional customer guidance and value What You Need 1–3 years of experience in a customer support or technical support role. Excellent verbal and written English communication skills. Comfortable working across time zones and collaborating remotely. Strong troubleshooting, critical thinking, and investigative skills. Desire to take ownership, learn quickly, and grow within the company. Comfortable working flexible hours, including evenings and occasional weekends. Nice to Haves Experience with tools like Zendesk, Intercom, or similar platforms. Familiarity with cloud platforms (AWS, GCP, etc.) or fintech tools. Prior experience in a fast-paced startup or SaaS environment. Benefits (for U.S.-based full-time employees) Competitive salary aligned with local market standards Performance-based bonuses Company equity options Comprehensive healthcare coverage Unlimited paid time off (with manager approval) Quarterly team retreats and offsites Flexible work arrangements, including hybrid/remote options where applicable Compensation: ₹1,800,000 INR - ₹2,800,000 INR Show more Show less

As a Business Development Representative, you'll be a key player in helping our company grow. Your role involves building relationships and explaining how our tech solutions can make a real difference. It's a chance to be part of a fast-growing team and contribute to both our product and company values. Responsibilities - Work closely with our tech, design, and leadership teams to create solutions that match what our customers need. Chat with potential customers, understand their business challenges, and explain how Pump can make their lives easier and save them money. Outbound through various channels including email, cold call, LinkedIn, etc. Show why our tech is valuable, whether you're talking to tech experts or those new to it all. Understand our product roadmap and make sure our solutions align with what our clients are looking for. Keep strong ties with key customers. Be the bridge between customers and our teams to ensure everything runs smoothly. Qualifications - Educational and early career success. Clear communication skills: Speak and write clearly. This would be a fast-paced job. Things might change, and tech is always evolving. Work well with different teams. Communicate with engineering, product, and others to ensure customers are happy. Athlete mentality, a chip on the shoulder, and the desire to change your life through the startup. Benefits - Competitive salary aligned with local market standards Performance-based bonuses Company equity options Comprehensive healthcare coverage Unlimited paid time off (with manager approval) Quarterly team retreats and offsites Flexible work arrangements, including hybrid/remote options where applicable Compensation: ₹500,000 INR - ₹1,200,000 INR Show more Show less

As an Account Executive at Pump, you’ll play a key role in our growth by owning the full sales cycle—from sourcing and qualifying leads to closing deals and building long-term client relationships. You’ll work closely with our CEO, product team, and fellow early sales hires to shape our go-to-market strategy and sales culture from the ground up. This is a career-defining opportunity for a resourceful, high-performing seller who wants to help scale a YC-backed startup tackling a massive $500B+ market. Responsibilities - Manage the full sales process: outbound prospecting, discovery, demos, proposals, and contract closure Collaborate daily with the CEO to shape pipeline strategy and execution Engage with inbound and outbound leads to identify pain points and communicate Pump’s value proposition Build and maintain strong, trusted relationships with decision-makers and technical stakeholders Partner closely with the product team to tailor solutions to client needs and provide customer feedback Consistently meet and exceed monthly, quarterly, and annual revenue goals Act as an internal champion for customer success and retention Maintain up-to-date and accurate pipeline activity in HubSpot Qualifications - 2–5 years of experience in B2B SaaS or cloud infrastructure sales, ideally with a proven track record of closing deals Strong understanding of the sales cycle from prospecting to closing, with clear examples of quota achievement Excellent verbal and written communication and presentation skills Experience engaging technical buyers, especially in cloud or DevOps-related conversations, is a big plus Familiarity with CRM software like HubSpot, Salesforce, or similar tools Highly self-motivated and comfortable operating in a fast-paced, startup environment Ability to work cross-functionally with product and engineering to communicate customer needs A customer-first mindset and strong relationship-building skills Bachelor’s degree in Business, Marketing, or a related field preferred—but not required if experience is strong Benefits - Competitive salary aligned with local market standards Performance-based bonuses Company equity options Comprehensive healthcare coverage Unlimited paid time off (with manager approval) Quarterly team retreats and offsites Flexible work arrangements, including hybrid/remote options where applicable Compensation: ₹2,000,000 INR - ₹3,000,000 INR Show more Show less

As an Account Executive at Pump, you will play a pivotal role in the company's growth trajectory. Your primary responsibility will be to oversee the entire sales cycle, starting from identifying and validating leads to finalizing deals and establishing enduring client partnerships. Working in close collaboration with the CEO, product team, and other early sales team members, you will actively contribute to defining the go-to-market strategy and fostering a dynamic sales culture within the organization. This opportunity is tailored for a resourceful and high-performing sales professional who aspires to contribute significantly to the expansion of a YC-backed startup that is addressing a substantial market valued at over $500 billion. Your key responsibilities will include managing all aspects of the sales process, encompassing outbound prospecting, conducting discovery sessions, delivering product demonstrations, creating proposals, and successfully closing contracts. Furthermore, you will collaborate extensively with the CEO to formulate and execute pipeline strategies efficiently. Engaging with both inbound and outbound leads, you will pinpoint pain points and effectively communicate the value proposition offered by Pump. Building enduring and trusted relationships with key decision-makers and technical stakeholders will be crucial, along with collaborating closely with the product team to tailor solutions to meet client requirements and relay valuable customer feedback. Achieving and surpassing monthly, quarterly, and annual revenue targets consistently, advocating for customer success and retention internally, and maintaining an updated and precise pipeline activity record in HubSpot are also integral aspects of your role. To excel in this position, you are expected to bring at least 2-5 years of experience in B2B SaaS or cloud infrastructure sales, ideally demonstrating a successful track record in deal closures. A solid comprehension of the sales cycle, exceptional communication and presentation skills, and proficiency in engaging with technical buyers, particularly in cloud or DevOps-related discussions, will be advantageous. Familiarity with CRM tools such as HubSpot or Salesforce, self-motivation, adaptability to a fast-paced startup environment, ability to collaborate effectively across functions with product and engineering teams, customer-centricity, and a penchant for relationship-building are essential attributes. While a bachelor's degree in Business, Marketing, or a related field is preferred, equivalent experience will also be considered if substantial. In return for your contributions, the company offers a competitive salary in alignment with local market standards, performance-based bonuses, equity options, comprehensive healthcare coverage, unlimited paid time off subject to managerial approval, quarterly team retreats and offsites, and flexible work arrangements including hybrid/remote options where feasible. Compensation for this role ranges between 2,000,000 INR to 3,000,000 INR annually.,

As a key member of our team, you will have a significant impact on the technical direction and infrastructure of our platform. Collaborating with engineers, designers, and founders, you will play a hands-on role in shaping our product and company values. This is a unique opportunity to make a lasting impression in a dynamic early-stage environment where your contributions can truly define our future. Responsibilities: - Design and implement the infrastructure in close collaboration with the team. - Work with engineers and designers to create a user-friendly platform that meets customer needs. - Define and execute the technical roadmap, balancing innovation and technical debt to achieve business goals. - Develop and maintain development processes, tools, and workflows. - Contribute to the product roadmap. Qualifications: - Bachelor's or Master's degree in Computer Science, Engineering, or related field. - 5+ years of experience as a DevOps engineer, specializing in cloud-native infrastructures. - Proficiency in AWS, GCP, and Azure, with knowledge of cost and billing. - Familiarity with CloudFormation, Terraform, Kubernetes, Docker, and distributed systems. - AWS, GCP, or Azure certifications are a plus. - Strong communication skills and ability to collaborate with cross-functional teams. - Experience in creating prototypes and rapid experimentation. Benefits: - Competitive salary within local market standards. - Performance-based bonuses. - Company equity options. - Comprehensive healthcare coverage. - Unlimited paid time off (subject to manager approval). - Quarterly team retreats and offsites. - Flexible work arrangements, including hybrid/remote options. Compensation: 2,200,000 INR - 3,500,000 INR.,

As an Account Executive at Pump, you will play a crucial role in the company's growth by taking ownership of the entire sales cycle. This involves tasks such as sourcing and qualifying leads, closing deals, and establishing long-term client relationships. Your collaboration with the CEO, product team, and other early sales team members will be instrumental in shaping the company's go-to-market strategy and sales culture. This position offers a career-defining opportunity for a resourceful and high-performing individual who is eager to contribute to the growth of a YC-backed startup that is addressing a significant market worth over $500 billion. Your responsibilities will include managing the full sales process, from outbound prospecting to contract closure. You will work closely with the CEO to develop pipeline strategies and execute them effectively. Engaging with both inbound and outbound leads, you will identify pain points and effectively communicate the unique value proposition offered by Pump. Building and nurturing strong relationships with decision-makers and technical stakeholders will be a key aspect of your role. Collaboration with the product team to tailor solutions according to client needs and provide feedback will be vital. It is essential to consistently meet and exceed revenue goals on a monthly, quarterly, and annual basis. Acting as an internal advocate for customer success and retention, you will maintain accurate pipeline activity using tools like HubSpot. To be successful in this role, you should ideally have a minimum of 2-5 years of experience in B2B SaaS or cloud infrastructure sales. A proven track record of closing deals and a solid understanding of the sales cycle are necessary. Excellent communication and presentation skills, along with the ability to engage technical buyers, will be beneficial. Familiarity with CRM software like HubSpot or Salesforce is preferred. Your self-motivation, adaptability to a fast-paced startup environment, and ability to collaborate across functions will be critical. A customer-centric mindset, strong relationship-building skills, and a bachelor's degree in Business, Marketing, or a related field (preferred, but not required with strong experience) are desirable qualifications. In return for your contributions, Pump offers a competitive salary within the local market standards, performance-based bonuses, equity options, comprehensive healthcare coverage, generous vacation and sick leave policies, quarterly team retreats, and flexible work arrangements, including hybrid/remote options where applicable. Compensation for this position ranges from 2,000,000 INR to 3,000,000 INR.,

You will play a critical role in building the platform and driving the technical direction of the company. This hands-on position involves working on all aspects of infrastructure and collaborating with engineers, designers, and founders. It presents a significant opportunity to make a lasting impact on the product, company values, and vision, especially at this early stage. Pump offers a career-defining opportunity for all team members. Responsibilities include working closely with the team to design and implement infrastructure, collaborating with engineers and designers to create a user-friendly platform, defining and executing the technical roadmap, developing and maintaining processes and tools, and contributing to the product roadmap. Qualifications: - Bachelor's or Master's degree in Computer Science, Engineering, or related field - 5+ years of experience as a DevOps engineer focusing on designing cloud-native infrastructures - Proficiency in AWS, GCP, and Azure; familiarity with cost and billing in these platforms - Experience with CloudFormation, Terraform, Kubernetes, Docker, and distributed systems - AWS, GCP, and Azure certifications are advantageous - Strong communication skills and ability to collaborate with cross-functional teams - Enjoyment in creating prototypes and quick experimentation Benefits: - Competitive salary in line with local market standards - Performance-based bonuses - Company equity options - Comprehensive healthcare coverage - Unlimited paid time off with manager approval - Quarterly team retreats and offsites - Flexible work arrangements, including hybrid/remote options Compensation: INR 2,200,000 - INR 3,500,000,