Principal Engineer, Security Operations The Principal Engineer, Security Operations at Vimeo will play a pivotal role in leading and implementing security strategies and initiatives designed to protect our vast user base of over 300 million users and their valuable content. This role requires close collaboration with multiple teams across the organization, including Development, DevOps, Infrastructure Security, Compliance, IT, and Product, to ensure a holistic and effective security posture. You will be at the forefront of safeguarding sensitive user data and critical systems from a constantly evolving threat landscape. This includes proactively identifying and addressing vulnerabilities, implementing industry-standard security best practices, and driving the automation of security processes to enhance efficiency and scalability. Additionally, you will participate in incident response activities, conducting thorough investigations and implementing corrective actions to minimize the impact of security breaches. The ideal candidate for this position is a highly motivated and skilled security professional with a proven ability to solve complex problems and work effectively in a team environment. You should have a strong understanding of security principles and technologies, as well as a passion for staying ahead of emerging threats. Excellent communication and interpersonal skills are also essential, as you will need to clearly articulate security risks and recommendations to both technical and non-technical stakeholders. This role is remote and should be expected to overlap with US (EST) Business hours.. What you'll do: Incident Response Act as the primary point of contact for security incidents detected by the MDR solution. Analyze and triage alerts generated by the MDR platform, prioritizing based on severity and potential impact. Coordinate and manage the incident response process, working closely with the MDR provider and internal teams. Escalate incidents to appropriate internal teams or external parties as needed, following established procedures. Develop and maintain incident response playbooks specific to MDR-related incidents. Track and report on incident response metrics, including detection time, containment time, and resolution time. Collaborate with the MDR provider to optimize detection rules and improve the overall effectiveness of the solution. Security Engineering Conduct security assessments of our systems and infrastructure to identify vulnerabilities and risks, identify risk owners and implement mitigating controls. Implement and maintain security controls, including access controls, Zero trust network access (ZTNA), network segmentation, and security monitoring tools. Design and operate identity management, lifecycle, governance and SSO. Implement and operate cloud security hardening and cloud security posture management across Google cloud and AWS. Develop and maintain security policies and procedures, and ensure compliance with industry and regulatory standards. Collaborate with SRE, AppSec and Information technology around vulnerability management, endpoint hardening, detection and response. Participate in incident response activities, including investigating security incidents and responding to security alerts. Collaborate with development and DevOps teams to implement security best practices throughout the software development and infrastructure lifecycle. Automate security processes using scripting and other automation tools. Stay up-to-date with the latest security threats, vulnerabilities, and technologies. Collaboration with the compliance and privacy team help ensure that our company complies with industry best practices and standards Process improvements help strengthen our own internal processes and procedures. Skills and knowledge you should possess: 4+ years of experience in a security or operations role, preferably in a cloud-based Linux environment. 2+ years experience with container and container orchestration systems Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. Strong knowledge of security best practices and industry standards, such as NIST, CIS, and ISO. Relevant certifications such as CISSP, CCSP, GCP, or AWS Certified Security Specialty are a plus. Experience with security tools such as IDS/IPS, SIEM, vulnerability scanners, and endpoint protection. Experience with automation tools such as Terraform, Ansible, or Chef. Strong scripting skills using Python, shell, or other scripting languages. Excellent problem-solving skills and the ability to work well under pressure. Good communication and interpersonal skills.Confident working in and across cloud environments like AWS and GCP. Detailed knowledge of at least one cloud environment. Confident with common SDLC components, like git, Jira, Jenkins, etc At least an upper-intermediate level of English Bonus points (nice skills to have, but not needed): Familiarity with common security tools and technologies, such as SIEM, EDR, and threat intelligence platforms. Experience implementing zero trust network access such as Z-Scaler, Warp, Google beyondCorp etc. Experience implementing identity lifecycle including provisioning, quarterly access reviews, role management and deprovisioning. Understanding of FIDO2 and machine certificate authentication flowsExperience with Crowdstrike and WizExperience with system security hardening guidelines and SDLC principlesExperience with implementing Fedramp and/or HIPAA.

Principal Engineer, Security Operations The Principal Engineer, Security Operations at Vimeo will play a pivotal role in leading and implementing security strategies and initiatives designed to protect our vast user base of over 300 million users and their valuable content. This role requires close collaboration with multiple teams across the organization, including Development, DevOps, Infrastructure Security, Compliance, IT, and Product, to ensure a holistic and effective security posture. You will be at the forefront of safeguarding sensitive user data and critical systems from a constantly evolving threat landscape. This includes proactively identifying and addressing vulnerabilities, implementing industry-standard security best practices, and driving the automation of security processes to enhance efficiency and scalability. Additionally, you will participate in incident response activities, conducting thorough investigations and implementing corrective actions to minimize the impact of security breaches. The ideal candidate for this position is a highly motivated and skilled security professional with a proven ability to solve complex problems and work effectively in a team environment. You should have a strong understanding of security principles and technologies, as well as a passion for staying ahead of emerging threats. Excellent communication and interpersonal skills are also essential, as you will need to clearly articulate security risks and recommendations to both technical and non-technical stakeholders. This role is remote and should be expected to overlap with US (EST) Business hours.. What you'll do: Incident Response Act as the primary point of contact for security incidents detected by the MDR solution. Analyze and triage alerts generated by the MDR platform, prioritizing based on severity and potential impact. Coordinate and manage the incident response process, working closely with the MDR provider and internal teams. Escalate incidents to appropriate internal teams or external parties as needed, following established procedures. Develop and maintain incident response playbooks specific to MDR-related incidents. Track and report on incident response metrics, including detection time, containment time, and resolution time. Collaborate with the MDR provider to optimize detection rules and improve the overall effectiveness of the solution. Security Engineering Conduct security assessments of our systems and infrastructure to identify vulnerabilities and risks, identify risk owners and implement mitigating controls. Implement and maintain security controls, including access controls, Zero trust network access (ZTNA), network segmentation, and security monitoring tools. Design and operate identity management, lifecycle, governance and SSO. Implement and operate cloud security hardening and cloud security posture management across Google cloud and AWS. Develop and maintain security policies and procedures, and ensure compliance with industry and regulatory standards. Collaborate with SRE, AppSec and Information technology around vulnerability management, endpoint hardening, detection and response. Participate in incident response activities, including investigating security incidents and responding to security alerts. Collaborate with development and DevOps teams to implement security best practices throughout the software development and infrastructure lifecycle. Automate security processes using scripting and other automation tools. Stay up-to-date with the latest security threats, vulnerabilities, and technologies. Collaboration with the compliance and privacy team — help ensure that our company complies with industry best practices and standards Process improvements — help strengthen our own internal processes and procedures. Skills and knowledge you should possess: 4+ years of experience in a security or operations role, preferably in a cloud-based Linux environment. 2+ years experience with container and container orchestration systems Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. Strong knowledge of security best practices and industry standards, such as NIST, CIS, and ISO. Relevant certifications such as CISSP, CCSP, GCP, or AWS Certified Security Specialty are a plus. Experience with security tools such as IDS/IPS, SIEM, vulnerability scanners, and endpoint protection. Experience with automation tools such as Terraform, Ansible, or Chef. Strong scripting skills using Python, shell, or other scripting languages. Excellent problem-solving skills and the ability to work well under pressure. Good communication and interpersonal skills.Confident working in and across cloud environments like AWS and GCP. Detailed knowledge of at least one cloud environment. Confident with common SDLC components, like git, Jira, Jenkins, etc At least an upper-intermediate level of English Bonus points (nice skills to have, but not needed): Familiarity with common security tools and technologies, such as SIEM, EDR, and threat intelligence platforms. Experience implementing zero trust network access such as Z-Scaler, Warp, Google beyondCorp etc. Experience implementing identity lifecycle including provisioning, quarterly access reviews, role management and deprovisioning. Understanding of FIDO2 and machine certificate authentication flows Experience with Crowdstrike and Wiz Experience with system security hardening guidelines and SDLC principles Experience with implementing Fedramp and/or HIPAA. About Us: Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and bring ideas to life. We proudly serve our community of millions of users – from creative storytellers to globally distributed teams at the world's largest companies – whose videos receive billions of views each month. Learn more at www.vimeo.com. Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse and global community. We’re proud to be an equal opportunity employer where diversity, equity, and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture. Show more Show less

Software Engineer II (Fullstack), India Team And Responsibilities If you are someone who is passionate about the art of programming, cares about clean and semantic code and keeps a tab on new developments in technology — then you are the right fit for us! What you'll do : Design, and develop software with high quality and take ownership. Work collaboratively with product management Participate in a full development life cycle including planning and code reviews. Build solutions that can easily scale to the demands of Vimeo traffic bursts. Ensure the best technical design and approach with an aim for continuous improvement. Set high technical standards. Skill and knowledge you should possess: B-Tech / MTech in Computer science or equivalent degree Minimum 2 years of web development experience with React. Minimum 2 years of backend development experience with GoLang/PHP/Java and other languages (PHP preferred). Strong troubleshooting, debugging, and testing skills Very good in algorithms, data structures, time & space complexities and problem solving, in general. Very good knowledge of Object Oriented programming paradigm, design patterns. Good knowledge on designing systems, analyzing trade-offs between different choices. Sound knowledge about REST API standards. Sound knowledge about OAuth, Webhooks and other SaaS standards. Nice to have exposure to NextJs. Nice to have exposure on various authorization, authentication models and technologies like RBAC, ReBAC, SSO, SCIM etc Willingness to learn and experiment with new technology. About Us: Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and bring ideas to life. We proudly serve our community of millions of users – from creative storytellers to globally distributed teams at the world's largest companies – whose videos receive billions of views each month. Learn more at www.vimeo.com. Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse and global community. We’re proud to be an equal opportunity employer where diversity, equity, and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture. Show more Show less

Financial Systems Manager The Financial Systems Manager will work with the finance, accounting and salesforce teams and a global user community. The position will primarily support Zuora, with Salesforce integrations as well as other 3rd party financial systems, such as Oracle. The Financial Systems Manager will be involved in leading cross system implementation, support, and testing initiatives as well as assist with system controls and helpdesk tickets. What you’ll do: Support all Zuora or related financial system changes, inclusive of design documentation, implementation testing along with preparation of supporting testing documentation. Participate in technical discussions and define requirements for cross-functional projects that interface with billing Provide expertise in design, development and deployment in business process automation using custom Zuora workflows. Provide expertise in building custom reports for cross functional teams Perform Zuora system administration tasks Create process flow documentation and assistance with user training as needed. Partner with a data team to provide guidance on the Zuora objects and relationship for reporting purposes. Partner with developers to provide API guidance if needed. Partner closely with internal audit with any request for System controls Manage daily Zuora financial systems helpdesk tickets. Escalate close issues and leverage appropriate resources to ensure successful system performance. Troubleshoot and conduct root cause analysis of incidents and outages, remediations are implemented for future avoidance, including appropriate communications to business stakeholders. Support 3rd party financial applications as they interact with Zuora. Ensure operational excellence around process and procedures, maintain process documentation. Communicate with internal customers and senior management regularly on status, risks and emergent issues. Maintain superior levels of customer service to all company stakeholders. Skills and knowledge you should possess: BS in one or more of the following: Computer Science, Engineering, Business, Accounting, or Finance 6+ Years of direct Zuora billing system experience as an administrator Zuora revenue / RevPro and Salesforce experience required Strong excel skills required to perform any data analysis and data validation. Zuora CPQ is a plus Global company experience SOX control management Helpdesk support experience using ticketing systems Good written and oral communication skills Experience with system development life cycle About Us: Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and bring ideas to life. We proudly serve our community of millions of users – from creative storytellers to globally distributed teams at the world's largest companies – whose videos receive billions of views each month. Learn more at www.vimeo.com. Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse and global community. We’re proud to be an equal opportunity employer where diversity, equity, and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture. Show more Show less

Team And Responsibilities If you are someone who is passionate about the art of programming, cares about clean and semantic code and keeps a tab on new developments in technology — then you are the right fit for us! What you'll do : Design, and develop software with high quality and take ownership. Work collaboratively with product management Participate in a full development life cycle including planning and code reviews. Build solutions that can easily scale to the demands of Vimeo traffic bursts. Ensure the best technical design and approach with an aim for continuous improvement. Set high technical standards. Skill and knowledge you should possess: B-Tech / MTech in Computer science or equivalent degree Minimum 3 years of web development experience with React. Minimum 3 years of backend development experience with GoLang/PHP/Java and other languages (PHP preferred). Strong troubleshooting, debugging, and testing skills Very good in algorithms, data structures, time & space complexities and problem solving, in general. Very good knowledge of Object Oriented programming paradigm, design patterns. Good knowledge on designing systems, analyzing trade-offs between different choices. Sound knowledge about REST API standards. Sound knowledge about OAuth, Webhooks and other SaaS standards. Nice to have exposure to NextJs. Nice to have exposure on various authorization, authentication models and technologies like RBAC, ReBAC, SSO, SCIM etc Willingness to learn and experiment with new technology. About Us: Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and bring ideas to life. We proudly serve our community of millions of users – from creative storytellers to globally distributed teams at the world's largest companies – whose videos receive billions of views each month. Learn more at www.vimeo.com. Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse and global community. We’re proud to be an equal opportunity employer where diversity, equity, and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture. Show more Show less

Software Engineer III, Backend, India If you are someone who is passionate about the art of programming, cares about clean and semantic code and keeps a tab on new developments in technology — then you are the right fit for us! What you'll do: Design, develop software with high quality and take ownership. Work collaboratively in an Agile team. Participate in a full development life cycle including planning and code reviews. Develop core IAM platform for Vimeo accounts and authorization. Build solutions that can easily scale to the demands of Vimeo traffic bursts. Ensure the best technical design and approach with an aim for continuous improvement. Setting high technical standards. Skill and knowledge you should possess: BTech / MTech in Computer science or equivalent degree Minimum 1 years of relevant experience in Frontend technologies like React. Minimum 3 years of relevant experience in any backend technologies like Java / PHP/ Golang Good Database Knowledge (MySQL, Oracle, Redis, Memcache, etc) Hands-on with Design, Coding, Debugging and Testing Strong troubleshooting and problem-solving skills Very good in Algorithms, Data structures, and Time Complexities Very good knowledge of OOPS and Design patterns. Good understanding of cloud technologies. Nice to have exposure on various authorization, authentication models and technologies like RBAC, ReBAC, SSO, SCIM etc Nice to have basic understanding of infrastructure technologies like Varnish, HAProxy and alike Fair knowledge of frontend technologies like React. Willingness to learn and experiment with new technology. About Us: Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and bring ideas to life. We proudly serve our community of millions of users – from creative storytellers to globally distributed teams at the world's largest companies – whose videos receive billions of views each month. Learn more at www.vimeo.com. Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse and global community. We’re proud to be an equal opportunity employer where diversity, equity, and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture. Show more Show less

Support Specialist II (Video) Location: India About the Role: Vimeo seeks a highly skilled Support Specialist II with a passion for technology and a dedication to client satisfaction. You'll be a key member of our Support Team, resolving complex technical challenges and providing expert guidance to our most valued clients in a fast paced environment. This role will report to the Senior Customer Support Manager and will contribute directly to Vimeo’s Sales Assisted Support efforts – focusing on the video product area. Vimeo Support operates in a 24/7/365 environment. This role requires availability to work in shifts during US business hours (9AM - 6PM, 7 days a week), with the understanding that internal coverage may extend beyond these hours. What you’ll do: Supporting Sales Assisted and Self Serve Customers: Provide high level support to our Sales Assisted customers, handling their inquiries via tickets, phone calls, and messaging platforms. Own the issue from first response through to resolution, ensuring timely and effective solutions. When Sales Assisted ticket volume allows, contribute to supporting our self-serve customers driving down overall volume. Subject Matter Expertise: Develop a deep understanding of Vimeo's Platform and Video product area and become a trusted advisor for our customers, driving product success and user satisfaction. Dedicated Enterprise Support Specialist (DESS): Become a trusted advisor for a portfolio of Platinum SA clients (approximately 8 per Specialist), building strong relationships and understanding their specific needs. Client assignments will be based on region and your area of expertise. Continuous Improvement: Proactively identify opportunities to improve our support processes and contribute to the development of knowledge resources for both customers and internal teams. Cross team collaboration: Work closely with various internal teams from Customer Success and Account Managers to Product and Engineering to drive customer issues to closure. Outage Management: Run point on outages or other severe issues, updating our public-facing status page and updating the global Support team as there are developments. Skills and knowledge you should possess: Must have familiarity with video technology and other technical concepts and processes Understanding of digital video/ audio compression codecs like H.264, ProRes, HEVC, and AAC Basic understanding of HTML and CSS Proven experience in a customer-facing technical support role, ideally within a SaaS environment. Excellent communication, interpersonal, and problem-solving skills. Ability to work independently and as part of a team in a fast-paced environment. Strong technical aptitude and the ability to quickly learn and adapt to new technologies. Experience in an omni-channel support organization, providing support via tickets, phone and chat. Experience with Zendesk or other ticketing systems About Us: Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and bring ideas to life. We proudly serve our community of millions of users – from creative storytellers to globally distributed teams at the world's largest companies – whose videos receive billions of views each month. Learn more at www.vimeo.com. Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse and global community. We’re proud to be an equal opportunity employer where diversity, equity, and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture. Show more Show less

Account Executive II, India As an Account Executive II for Vimeo, you will be responsible for selling the Vimeo Enterprise and OTT offerings. In this quota-carrying role, you will convert prospects to paying customers by handling both inbound leads as well as outbound prospecting. The Vimeo Account Executive should have strong communication skills and a desire to help customers achieve their business goals. The ideal candidate is highly driven, persuasive and passionate! What you'll do: Exceed sales quota targets by selling Vimeo's OTT and enterprise offerings: https://ott.vimeo.com/, https://vimeo.com/enterprise Convey Vimeo's unique value proposition to customers and handle objections Position solution against contending offerings in marketplace Work directly with leading brands and media companies to help them tackle their online video needs Maintain CRM data and pipeline within Salesforce.com Actively handle leads pipeline and campaigns in order to meet goals and objectives Demonstrate Vimeo OTT and Livestream product capabilities to customers Support the RFI/RFP process by providing responses to business requirements Skills and knowledge you possess: 3-5 years experience generating new SaaS sales Hunter mentality with previous experience selling in India Knowledge of online video, livestreaming, OTT, advertising, payment, analytics, and technology companies Previous Sales Methodology training (e.g. MEDDIC, Challenger, Value Selling) Proven success navigating organizations and ability to quickly identify the decision-makers and the decision-making process for SaaS investments Ability to operate with a sense of urgency and value accountability Strong verbal and written communication, time management, organizational as well as presentation skills Excellent time management, organizational as well as presentation skills Ability to multi-task across multiple projects and internal partners Highly motivated and driven by results About Us: Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and bring ideas to life. We proudly serve our community of millions of users – from creative storytellers to globally distributed teams at the world's largest companies – whose videos receive billions of views each month. Learn more at www.vimeo.com. Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse and global community. We're proud to be an equal opportunity employer where diversity, equity, and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture.

Network Engineer III Vimeo’s IT Team is seeking a motivated Network Engineer to help support stability and scalability of our on-prem and cloud network infrastructure. The ideal candidate can thrive in a fast-paced, constantly changing environment and bring fresh eyes to new and existing challenges. Working with teams across Vimeo and reporting to the Sr. IT Manager, this role will play a key part in enhancing our enterprise and cloud network and ensuring the reliability of our critical interconnected systems. This includes assisting with management of networks built in systems like GCP as well as on-premise networks in our global offices. Responsibilities: Support all global in-office Cisco Meraki network infrastructure, including routers, switches, firewalls, and wireless access points. Assist with architecting cloud networking solutions across multiple platforms, including GCP, AWS, and Zscaler. Monitor network performance and identify potential vulnerabilities and improvements. Develop and maintain network documentation, including diagrams, configurations, and procedures. Collaborate with other teams and business units to understand their network needs and provide effective solutions. Perform other related duties as assigned. Qualifications: 5+ years of experience in network engineering. Strong understanding of cloud networking concepts and experience with GCP, AWS, and Zscaler. Experience with network monitoring and management tools. Strong communication and interpersonal skills, with the ability to work effectively with teams across the organization. Relevant certifications (e.g., Cisco CCNA, CCNP / Maraki) AWS Certified Solutions Architect or Google Cloud Network Engineer certifications are a plus. About Us: Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and bring ideas to life. We proudly serve our community of millions of users – from creative storytellers to globally distributed teams at the world's largest companies – whose videos receive billions of views each month. Learn more at www.vimeo.com. Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse and global community. We’re proud to be an equal opportunity employer where diversity, equity, and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture. Show more Show less

As an Account Executive II for Vimeo, you will be responsible for selling the Vimeo Enterprise and OTT offerings. In this quota-carrying role, you will convert prospects to paying customers by handling both inbound leads as well as outbound prospecting. The Vimeo Account Executive should have strong communication skills and a desire to help customers achieve their business goals. The ideal candidate is highly driven, persuasive and passionate! What you'll do: Exceed sales quota targets by selling Vimeo’s OTT and enterprise offerings: https://ott.vimeo.com/, https://vimeo.com/enterprise Convey Vimeo’s unique value proposition to customers and handle objections Position solution against contending offerings in marketplace Work directly with leading brands and media companies to help them tackle their online video needs Maintain CRM data and pipeline within Salesforce.com Actively handle leads pipeline and campaigns in order to meet goals and objectives Demonstrate Vimeo OTT and Livestream product capabilities to customers Support the RFI/RFP process by providing responses to business requirements Skills and knowledge you possess: 3-5 years experience generating new SaaS sales Hunter mentality with previous experience selling in India Knowledge of online video, livestreaming, OTT, advertising, payment, analytics, and technology companies Previous Sales Methodology training (e.g. MEDDIC, Challenger, Value Selling) Proven success navigating organizations and ability to quickly identify the decision-makers and the decision-making process for SaaS investments Ability to operate with a sense of urgency and value accountability Strong verbal and written communication, time management, organizational as well as presentation skills Excellent time management, organizational as well as presentation skills Ability to multi-task across multiple projects and internal partners Highly motivated and driven by results About Us: Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and bring ideas to life. We proudly serve our community of millions of users – from creative storytellers to globally distributed teams at the world's largest companies – whose videos receive billions of views each month. Learn more at www.vimeo.com. Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse and global community. We’re proud to be an equal opportunity employer where diversity, equity, and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture. Show more Show less

Solutions Engineer II Location - Mumbai, India (Remote) Vimeo is looking for a Solutions Engineer to join our team! Why join the SE team at Vimeo? By joining Vimeo you will be part of our growing Solutions Engineering team, working with our diverse customer base to interpret and evaluate their needs and communicate how Vimeo can help. Your key focus will be bringing the power of video to some of the largest global Enterprises with a video platform that is innovative, intuitive and secure. You will work closely with colleagues who are passionate about video technology, are diverse, and value an inclusive workplace. The SE team lives and breathes Vimeo’s six key principles: Champion The Customer - We put the customer at the heart of every story Chase Excellence - We pursue excellence through continuous learning, viewing failure as a stepping stone to success Own It - We take responsibility and lead with integrity Say It - We embrace diverse perspectives, speak candidly, and unite to take action Believe In The Power Of We - We know that together, we can achieve more Think in 10x - We think big, innovate boldly, and push boundaries Who we’re looking for: The ideal candidate is someone who is a curious, natural storyteller and presenter. A technology enthusiast who can learn quickly and is excited by the opportunity to do so. Someone who loves to build strong relationships and win as a team. Ultimately, someone who has the ability to explain complex concepts in a simple, easy to understand way. What you’ll do: Work with companies across varying industries, evaluating their requirements and helping them solve their video hosting, monetization, and live streaming needs. Prepare and deliver value-based demonstrations by highlighting our outstanding and industry-leading features as a Vimeo Expert. Understand customer requirements, design and validate proposed solution workflows, and document these both for both internal and external stakeholders. Work closely with prospects to plan and execute RFPs, product evaluations, and security questionnaires. Contribute to Vimeo’s product development by collecting and providing customer feedback to our Product and Engineering teams. Grow technically and professionally in a collaborative and inclusive environment with opportunities to learn and share with others. Skills and knowledge you should possess: 3+ years as a Sales Engineer, Solutions Consultant or Solutions Architect in a SaaS environment Enterprise technology knowledge and expertise, including technical and security challenges, integrations into SSO and network environments Ability to communicate and collaborate patiently and optimally with both technical and non-technical teams Possess a strong customer focus Can work independently, adapt quickly and maintain a positive attitude Understanding of live and on-demand video workflows preferred About Us: Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and bring ideas to life. We proudly serve our community of millions of users – from creative storytellers to globally distributed teams at the world's largest companies – whose videos receive billions of views each month. Learn more at www.vimeo.com. Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse and global community. We’re proud to be an equal opportunity employer where diversity, equity, and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture. Show more Show less

Support Specialist II (Platform) Location: India About the Role: Vimeo seeks a highly skilled Support Specialist II with a passion for technology and a dedication to client satisfaction. You'll be a key member of our Support Team, resolving complex technical challenges and providing expert guidance to our most valued clients in a fast paced environment. This role will report to the Senior Customer Support Manager and will contribute directly to Vimeo’s Sales Assisted Support efforts – focusing on the video product area. Vimeo Support operates in a 24/7/365 environment. This role requires availability to work in shifts during US business hours (9AM - 6PM, 7 days a week), with the understanding that internal coverage may extend beyond these hours. What you’ll do: Supporting Sales Assisted and Self Serve Customers: Provide high level support to our Sales Assisted customers, handling their inquiries via tickets, phone calls, and messaging platforms. Own the issue from first response through to resolution, ensuring timely and effective solutions. When Sales Assisted ticket volume allows, contribute to supporting our self-serve customers driving down overall volume. Subject Matter Expertise: Develop a deep understanding of Vimeo's Platform and Video product area and become a trusted advisor for our customers, driving product success and user satisfaction. Dedicated Enterprise Support Specialist (DESS): Become a trusted advisor for a portfolio of Platinum SA clients (approximately 8 per Specialist), building strong relationships and understanding their specific needs. Client assignments will be based on region and your area of expertise. Continuous Improvement: Proactively identify opportunities to improve our support processes and contribute to the development of knowledge resources for both customers and internal teams. Cross team collaboration: Work closely with various internal teams from Customer Success and Account Managers to Product and Engineering to drive customer issues to closure. Outage Management: Run point on outages or other severe issues, updating our public-facing status page and updating the global Support team as there are developments. Skills and knowledge you should possess: Must have familiarity with video technology and other technical concepts and processes Basic understanding of HTML and CSS Proven experience in a customer-facing technical support role, ideally within a SaaS environment. Excellent communication, interpersonal, and problem-solving skills. Ability to work independently and as part of a team in a fast-paced environment. Strong technical aptitude and the ability to quickly learn and adapt to new technologies. Experience in an omni-channel support organization, providing support via tickets, phone and chat. Experience with Zendesk or other ticketing systems About Us: Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and bring ideas to life. We proudly serve our community of millions of users – from creative storytellers to globally distributed teams at the world's largest companies – whose videos receive billions of views each month. Learn more at www.vimeo.com. Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse and global community. We’re proud to be an equal opportunity employer where diversity, equity, and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture. Show more Show less

Solutions Engineer II Location - India Vimeo is looking for a Solutions Engineer to join our team! Why join the SE team at Vimeo? By joining Vimeo you will be part of our growing Solutions Engineering team, working with our diverse customer base to interpret and evaluate their needs and communicate how Vimeo can help. Your key focus will be bringing the power of video to some of the largest global Enterprises with a video platform that is innovative, intuitive and secure. You will work closely with colleagues who are passionate about video technology, are diverse, and value an inclusive workplace. The SE team lives and breathes Vimeo’s six key principles: Champion The Customer - We put the customer at the heart of every story Chase Excellence - We pursue excellence through continuous learning, viewing failure as a stepping stone to success Own It - We take responsibility and lead with integrity Say It - We embrace diverse perspectives, speak candidly, and unite to take action Believe In The Power Of We - We know that together, we can achieve more Think in 10x - We think big, innovate boldly, and push boundaries Who we’re looking for: The ideal candidate is someone who is a curious, natural storyteller and presenter. A technology enthusiast who can learn quickly and is excited by the opportunity to do so. Someone who loves to build strong relationships and win as a team. Ultimately, someone who has the ability to explain complex concepts in a simple, easy to understand way. What you’ll do: Work with companies across varying industries, evaluating their requirements and helping them solve their video hosting, monetization, and live streaming needs. Prepare and deliver value-based demonstrations by highlighting our outstanding and industry-leading features as a Vimeo Expert. Understand customer requirements, design and validate proposed solution workflows, and document these both for both internal and external stakeholders. Work closely with prospects to plan and execute RFPs, product evaluations, and security questionnaires. Contribute to Vimeo’s product development by collecting and providing customer feedback to our Product and Engineering teams. Grow technically and professionally in a collaborative and inclusive environment with opportunities to learn and share with others. Skills and knowledge you should possess: 3+ years as a Sales Engineer, Solutions Consultant or Solutions Architect in a SaaS environment Enterprise technology knowledge and expertise, including technical and security challenges, integrations into SSO and network environments Ability to communicate and collaborate patiently and optimally with both technical and non-technical teams Possess a strong customer focus Can work independently, adapt quickly and maintain a positive attitude Understanding of live and on-demand video workflows preferred Show more Show less

Solutions Engineer II Location - Mumbai, India (Remote) Vimeo is looking for a Solutions Engineer to join our team! Why join the SE team at Vimeo? By joining Vimeo you will be part of our growing Solutions Engineering team, working with our diverse customer base to interpret and evaluate their needs and communicate how Vimeo can help. Your key focus will be bringing the power of video to some of the largest global Enterprises with a video platform that is innovative, intuitive and secure. You will work closely with colleagues who are passionate about video technology, are diverse, and value an inclusive workplace. The SE team lives and breathes Vimeo s six key principles: Champion The Customer - We put the customer at the heart of every story Chase Excellence - We pursue excellence through continuous learning, viewing failure as a stepping stone to success Own It - We take responsibility and lead with integrity Say It - We embrace diverse perspectives, speak candidly, and unite to take action Believe In The Power Of We - We know that together, we can achieve more Think in 10x - We think big, innovate boldly, and push boundaries Who we re looking for: The ideal candidate is someone who is a curious, natural storyteller and presenter. A technology enthusiast who can learn quickly and is excited by the opportunity to do so. Someone who loves to build strong relationships and win as a team. Ultimately, someone who has the ability to explain complex concepts in a simple, easy to understand way. What you ll do: Work with companies across varying industries, evaluating their requirements and helping them solve their video hosting, monetization, and live streaming needs. Prepare and deliver value-based demonstrations by highlighting our outstanding and industry-leading features as a Vimeo Expert. Understand customer requirements, design and validate proposed solution workflows, and document these both for both internal and external stakeholders. Work closely with prospects to plan and execute RFPs, product evaluations, and security questionnaires. Contribute to Vimeo s product development by collecting and providing customer feedback to our Product and Engineering teams. Grow technically and professionally in a collaborative and inclusive environment with opportunities to learn and share with others. Skills and knowledge you should possess: 3+ years as a Sales Engineer, Solutions Consultant or Solutions Architect in a SaaS environment Enterprise technology knowledge and expertise, including technical and security challenges, integrations into SSO and network environments Ability to communicate and collaborate patiently and optimally with both technical and non-technical teams Possess a strong customer focus Can work independently, adapt quickly and maintain a positive attitude Understanding of live and on-demand video workflows preferred

Account Executive II, India As an Account Executive II for Vimeo, you will be responsible for selling the Vimeo Enterprise and OTT offerings. In this quota-carrying role, you will convert prospects to paying customers by handling both inbound leads as well as outbound prospecting. The Vimeo Account Executive should have strong communication skills and a desire to help customers achieve their business goals. The ideal candidate is highly driven, persuasive and passionate! What youll do: Exceed sales quota targets by selling Vimeo s OTT and enterprise offerings: https://ott.vimeo.com/, https://vimeo.com/enterprise Convey Vimeo s unique value proposition to customers and handle objections Position solution against contending offerings in marketplace Work directly with leading brands and media companies to help them tackle their online video needs Maintain CRM data and pipeline within Salesforce.com Actively handle leads pipeline and campaigns in order to meet goals and objectives Demonstrate Vimeo OTT and Livestream product capabilities to customers Support the RFI/RFP process by providing responses to business requirements Skills and knowledge you possess: 3-5 years experience generating new SaaS sales Hunter mentality with previous experience selling in India Knowledge of online video, livestreaming, OTT, advertising, payment, analytics, and technology companies Previous Sales Methodology training (e.g. MEDDIC, Challenger, Value Selling) Proven success navigating organizations and ability to quickly identify the decision-makers and the decision-making process for SaaS investments Ability to operate with a sense of urgency and value accountability Strong verbal and written communication, time management, organizational as well as presentation skills Excellent time management, organizational as well as presentation skills Ability to multi-task across multiple projects and internal partners Highly motivated and driven by results

Sr. Account Executive, India As a Senior Account Executive within the APAC Sales team, you will be responsible for selling Vimeo s Enterprise video platform into some of the largest organisations in the India region. In this direct sales quota-carrying role, you will drive opportunities through the entire sales cycle from pipeline generation to closure, employing a value-oriented sales methodology. The Senior Account Executive is accountable for exceeding monthly and quarterly quotas, proactive deal management and forecast accuracy. A successful Senior Account Executive is eager to learn, determined to adapt quickly, and comfortable with some ambiguity. What youll do: Exceed sales quota targets by selling Vimeo s OTT and enterprise offerings: https://ott.vimeo.com/, https://vimeo.com/enterprise Identify new growth opportunities within the Indian market Convey Vimeo s unique value proposition to prospects and handle objections Position solutions against contending offerings in the marketplace Craft and negotiate enterprise-level proposals and contracts Maintain CRM data and pipeline within Salesforce.com Actively handle leads, generate pipelines and run campaigns to meet goals and objectives Support the RFI/RFP process by responding to business requirements Skills and knowledge you possess: 5+ years of experience selling enterprise SaaS solutions and innovative technologies into large organisations with a proven track record of consistently exceeding quotas Hunter mentality with previous experience selling in India Knowledge of online video, livestreaming, OTT, advertising, payment, analytics, and technology companies Previous Sales Methodology training (e.g. MEDDIC, Challenger, Value Selling) Proven success navigating organizations and ability to quickly identify the decision-makers and the decision-making process for SaaS investments Ability to operate with a sense of urgency and value accountability Strong verbal and written communication, time management, organizational as well as presentation skills Excellent time management, organizational as well as presentation skills Ability to multi-task across multiple projects and internal partners Highly motivated and driven by results

Account Executive II, India As an Account Executive II for Vimeo, you will be responsible for selling the Vimeo Enterprise and OTT offerings. In this quota-carrying role, you will convert prospects to paying customers by handling both inbound leads as well as outbound prospecting. The Vimeo Account Executive should have strong communication skills and a desire to help customers achieve their business goals. The ideal candidate is highly driven, persuasive and passionate! What you'll do: Exceed sales quota targets by selling Vimeo's OTT and enterprise offerings: https://ott.vimeo.com/, https://vimeo.com/enterprise Convey Vimeo's unique value proposition to customers and handle objections Position solution against contending offerings in marketplace Work directly with leading brands and media companies to help them tackle their online video needs Maintain CRM data and pipeline within Salesforce.com Actively handle leads pipeline and campaigns in order to meet goals and objectives Demonstrate Vimeo OTT and Livestream product capabilities to customers Support the RFI/RFP process by providing responses to business requirements Skills and knowledge you possess: 3-5 years experience generating new SaaS sales Hunter mentality with previous experience selling in India Knowledge of online video, livestreaming, OTT, advertising, payment, analytics, and technology companies Previous Sales Methodology training (e.g. MEDDIC, Challenger, Value Selling) Proven success navigating organizations and ability to quickly identify the decision-makers and the decision-making process for SaaS investments Ability to operate with a sense of urgency and value accountability Strong verbal and written communication, time management, organizational as well as presentation skills Excellent time management, organizational as well as presentation skills Ability to multi-task across multiple projects and internal partners Highly motivated and driven by results About Us: Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and bring ideas to life. We proudly serve our community of millions of users – from creative storytellers to globally distributed teams at the world's largest companies – whose videos receive billions of views each month. Learn more at www.vimeo.com. Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse and global community. We're proud to be an equal opportunity employer where diversity, equity, and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture.

Account Executive II, India As an Account Executive II for Vimeo, you will be responsible for selling the Vimeo Enterprise and OTT offerings. In this quota-carrying role, you will convert prospects to paying customers by handling both inbound leads as well as outbound prospecting. The Vimeo Account Executive should have strong communication skills and a desire to help customers achieve their business goals. The ideal candidate is highly driven, persuasive and passionate! What you'll do: Exceed sales quota targets by selling Vimeo's OTT and enterprise offerings: https://ott.vimeo.com/, https://vimeo.com/enterprise Convey Vimeo's unique value proposition to customers and handle objections Position solution against contending offerings in marketplace Work directly with leading brands and media companies to help them tackle their online video needs Maintain CRM data and pipeline within Salesforce.com Actively handle leads pipeline and campaigns in order to meet goals and objectives Demonstrate Vimeo OTT and Livestream product capabilities to customers Support the RFI/RFP process by providing responses to business requirements Skills and knowledge you possess: 3-5 years experience generating new SaaS sales Hunter mentality with previous experience selling in India Knowledge of online video, livestreaming, OTT, advertising, payment, analytics, and technology companies Previous Sales Methodology training (e.g. MEDDIC, Challenger, Value Selling) Proven success navigating organizations and ability to quickly identify the decision-makers and the decision-making process for SaaS investments Ability to operate with a sense of urgency and value accountability Strong verbal and written communication, time management, organizational as well as presentation skills Excellent time management, organizational as well as presentation skills Ability to multi-task across multiple projects and internal partners Highly motivated and driven by results About Us: Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and bring ideas to life. We proudly serve our community of millions of users – from creative storytellers to globally distributed teams at the world's largest companies – whose videos receive billions of views each month. Learn more at www.vimeo.com. Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse and global community. We're proud to be an equal opportunity employer where diversity, equity, and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture.

Solutions Engineer II Location - Delhi, India (Remote) Vimeo is looking for a Solutions Engineer to join our team! Why join the SE team at Vimeo? By joining Vimeo you will be part of our growing Solutions Engineering team, working with our diverse customer base to interpret and evaluate their needs and communicate how Vimeo can help. Your key focus will be bringing the power of video to some of the largest global Enterprises with a video platform that is innovative, intuitive and secure. You will work closely with colleagues who are passionate about video technology, are diverse, and value an inclusive workplace. The SE team lives and breathes Vimeo's six key principles: Champion The Customer - We put the customer at the heart of every story Chase Excellence - We pursue excellence through continuous learning, viewing failure as a stepping stone to success Own It - We take responsibility and lead with integrity Say It - We embrace diverse perspectives, speak candidly, and unite to take action Believe In The Power Of We - We know that together, we can achieve more Think in 10x - We think big, innovate boldly, and push boundaries Who we're looking for: The ideal candidate is someone who is a curious, natural storyteller and presenter. A technology enthusiast who can learn quickly and is excited by the opportunity to do so. Someone who loves to build strong relationships and win as a team. Ultimately, someone who has the ability to explain complex concepts in a simple, easy to understand way. What you'll do: Work with companies across varying industries, evaluating their requirements and helping them solve their video hosting, monetization, and live streaming needs. Prepare and deliver value-based demonstrations by highlighting our outstanding and industry-leading features as a Vimeo Expert. Understand customer requirements, design and validate proposed solution workflows, and document these both for both internal and external stakeholders. Work closely with prospects to plan and execute RFPs, product evaluations, and security questionnaires. Contribute to Vimeo's product development by collecting and providing customer feedback to our Product and Engineering teams. Grow technically and professionally in a collaborative and inclusive environment with opportunities to learn and share with others. Skills and knowledge you should possess: 3+ years as a Sales Engineer, Solutions Consultant or Solutions Architect in a SaaS environment Enterprise technology knowledge and expertise, including technical and security challenges, integrations into SSO and network environments Ability to communicate and collaborate patiently and optimally with both technical and non-technical teams Possess a strong customer focus Can work independently, adapt quickly and maintain a positive attitude Understanding of live and on-demand video workflows preferred About Us: Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and bring ideas to life. We proudly serve our community of millions of users – from creative storytellers to globally distributed teams at the world's largest companies – whose videos receive billions of views each month. Learn more at www.vimeo.com. Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse and global community. We're proud to be an equal opportunity employer where diversity, equity, and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture.

Account Executive II, India As an Account Executive II for Vimeo, you will be responsible for selling the Vimeo Enterprise and OTT offerings. In this quota-carrying role, you will convert prospects to paying customers by handling both inbound leads as well as outbound prospecting. The Vimeo Account Executive should have strong communication skills and a desire to help customers achieve their business goals. The ideal candidate is highly driven, persuasive and passionate! What you'll do: Exceed sales quota targets by selling Vimeo's OTT and enterprise offerings: https://ott.vimeo.com/, https://vimeo.com/enterprise Convey Vimeo's unique value proposition to customers and handle objections Position solution against contending offerings in marketplace Work directly with leading brands and media companies to help them tackle their online video needs Maintain CRM data and pipeline within Salesforce.com Actively handle leads pipeline and campaigns in order to meet goals and objectives Demonstrate Vimeo OTT and Livestream product capabilities to customers Support the RFI/RFP process by providing responses to business requirements Skills and knowledge you possess: 3-5 years experience generating new SaaS sales Hunter mentality with previous experience selling in India Knowledge of online video, livestreaming, OTT, advertising, payment, analytics, and technology companies Previous Sales Methodology training (e.g. MEDDIC, Challenger, Value Selling) Proven success navigating organizations and ability to quickly identify the decision-makers and the decision-making process for SaaS investments Ability to operate with a sense of urgency and value accountability Strong verbal and written communication, time management, organizational as well as presentation skills Excellent time management, organizational as well as presentation skills Ability to multi-task across multiple projects and internal partners Highly motivated and driven by results About Us: Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and bring ideas to life. We proudly serve our community of millions of users – from creative storytellers to globally distributed teams at the world's largest companies – whose videos receive billions of views each month. Learn more at www.vimeo.com. Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse and global community. We're proud to be an equal opportunity employer where diversity, equity, and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture.