WHY XOGENE? At Xogene, we’re revolutionizing the future of clinical trial transparency through AI-powered solutions. Join our team of experts who are transforming how leading pharmaceutical and life sciences companies navigate regulatory compliance. If you're driven by solving complex problems in a professional environment focused on meaningful and rewarding work, we want to hear from you. POSITION OVERVIEW We are seeking an experienced Business Analyst to join our dynamic team and contribute to our ongoing growth and success. The Business Analyst (BA) will help clients in their efforts to address complex business and transparency problems through our technical AI solutions. KEY TASKS AND RESPONSIBILITIES Collaborates with business stakeholders to define business requirements and converts them to technical specs for implementation in various business systems or processes Identifies, documents, and refines requirements from business problems to detailed user stories and acceptance criteria that may include technical requirements Collaborates with Xogene project teams to define and implement integrations with various business systems and processes that are being used by stakeholders Analyzes the use of business systems by clients and proactively recommends improvements to the usage of these systems as well as business processes Acts as the liaison between the business stakeholders and the Xogene Tech Team Creates reports and dashboards for management REQUIREMENTS Bachelor’s degree or 4 years of commensurate experience 1 - 3 years of experience in business analysis (in a consulting environment preferred) Business process modeling (BPMN notation is a plus) Demonstrated leadership abilities Ability to be proactive with team and stakeholders Excellent communication (oral and written) and interpersonal/consultative skills Facilitation and technical documentation skills Detail-orientated and capable of delivering a high level of accuracy Experience in Agile product development team structures Experience with Issue and project tracking software like Jira or Azure DevOps WHAT WE OFFER Mentorship from industry experts working at the intersection of AI technology and business strategy Opportunities for growth and a clear career progression path with increasing responsibility as skills develop Exposure to cutting-edge AI technologies including LLMs and conversational systems Competitive compensation package including comprehensive benefits A results-oriented culture that values innovation, responsibility, and professional excellence Flexible work arrangements for a balanced work-life experience Show more Show less

WHY XOGENE? At Xogene, we’re revolutionizing the future of clinical trial transparency through AI-powered solutions. Join our team of experts who are transforming how leading pharmaceutical and life sciences companies navigate regulatory compliance. If you're driven by solving complex problems in a professional environment focused on meaningful and rewarding work, we want to hear from you. POSITION OVERVIEW Xogene combines regulatory expertise with advanced technology to automate complex processes in clinical trials disclosure. Our software streamlines workflows through AI and agentic networking capabilities, improving data transformation and regulatory compliance for leading pharmaceutical and life sciences companies. We're committed to advancing technological solutions in clinical trial transparency. We are seeking an experienced Product Support Analyst to join our dynamic team and contribute to our ongoing growth and success. As a Product Support Analyst, you will support Xogene’s software solutions by fielding tier 2 technical issues. You will monitor a support request queue consisting of issues escalated from customers or internal product and services teams. The support analyst will keep the team informed of user impact during software incidents. KEY TASKS AND RESPONSIBILITIES Monitor ticket queue and manage tickets according to Support SLA. Investigate and resolve tickets submitted to the Support Team. Work with product and development teams to understand severity and impact of reported customer issues. Triage tickets and escalate as appropriate to team members. Respond to customer tickets informatively and with professionalism. Participate in daily, weekly, and monthly reporting requirements. Maintain Support knowledgebase articles, and add additional articles as required. Provide timely updates to the Support Lead on the progress of tickets. Collaborate on the creation and maintenance of training guides, FAQs and other user documentation REQUIREMENTS Bachelor’s degree or 4 years of commensurate experience. Minimum of 2+ years in a customer service or software support position. Outstanding customer service skills. Excellent analytical and problem-solving skills. Desire to learn software solutions and quickly onboard utilizing training documentation. Ability to multitask and prioritize is a must. Good organizational skills and detail-oriented mindset. Ability to adapt quickly and shift priorities in fast paced environment. Proficiency with knowledge management and bug reporting tools. Excellent English verbal and written communication skills. Ability to work cross-functionally as a team player with strong interpersonal skills. Comfort with flexible hours to overlap hours with US and/or UK work days Desired Knowledge, Skills and Characteristics Preference for small, agile teams Passion for continual learning and delivering excellent customer experience Experience with JIRA/Zendesk is a nice to have WHAT WE OFFER Opportunities for growth and a clear career progression path with increasing responsibility as skills develop Mentorship from industry experts working at the intersection of AI technology and business strategy Exposure to cutting-edge AI technologies including LLMs and conversational systems Competitive compensation package including comprehensive benefits A results-oriented culture that values innovation, responsibility, and professional excellence Show more Show less

WHY XOGENE? At Xogene, we’re revolutionizing the future of clinical trial transparency through AI-powered solutions. Join our team of experts who are transforming how leading pharmaceutical and life sciences companies navigate regulatory compliance. If you're driven by solving complex problems in a professional environment focused on meaningful and rewarding work, we want to hear from you. POSITION OVERVIEW We are seeking an experienced Business Analyst to join our dynamic team and contribute to our ongoing growth and success. The Business Analyst (BA) will help clients in their efforts to address complex business and transparency problems through our technical AI solutions. KEY TASKS AND RESPONSIBILITIES Collaborates with business stakeholders to define business requirements and converts them to technical specs for implementation in various business systems or processes Identifies, documents, and refines requirements from business problems to detailed user stories and acceptance criteria that may include technical requirements Collaborates with Xogene project teams to define and implement integrations with various business systems and processes that are being used by stakeholders Analyzes the use of business systems by clients and proactively recommends improvements to the usage of these systems as well as business processes Acts as the liaison between the business stakeholders and the Xogene Tech Team Creates reports and dashboards for management REQUIREMENTS Bachelor’s degree or 4 years of commensurate experience 1 - 3 years of experience in business analysis (in a consulting environment preferred) Business process modeling (BPMN notation is a plus) Demonstrated leadership abilities Ability to be proactive with team and stakeholders Excellent communication (oral and written) and interpersonal/consultative skills Facilitation and technical documentation skills Detail-orientated and capable of delivering a high level of accuracy Experience in Agile product development team structures Experience with Issue and project tracking software like Jira or Azure DevOps WHAT WE OFFER Mentorship from industry experts working at the intersection of AI technology and business strategy Opportunities for growth and a clear career progression path with increasing responsibility as skills develop Exposure to cutting-edge AI technologies including LLMs and conversational systems Competitive compensation package including comprehensive benefits A results-oriented culture that values innovation, responsibility, and professional excellence Flexible work arrangements for a balanced work-life experience

WHY XOGENE? At Xogene, we’re revolutionizing the future of clinical trial transparency through AI-powered solutions. Join our team of experts who are transforming how leading pharmaceutical and life sciences companies navigate regulatory compliance. If you're driven by solving complex problems in a professional environment focused on meaningful and rewarding work, we want to hear from you. POSITION OVERVIEW Xogene combines regulatory expertise with advanced technology to automate complex processes in clinical trials disclosure. Our software streamlines workflows through AI and agentic networking capabilities, improving data transformation and regulatory compliance for leading pharmaceutical and life sciences companies. We're committed to advancing technological solutions in clinical trial transparency. We are seeking an experienced Product Support Analyst to join our dynamic team and contribute to our ongoing growth and success. As a Product Support Analyst, you will support Xogene’s software solutions by fielding tier 2 technical issues. You will monitor a support request queue consisting of issues escalated from customers or internal product and services teams. The support analyst will keep the team informed of user impact during software incidents. KEY TASKS AND RESPONSIBILITIES Monitor ticket queue and manage tickets according to Support SLA. Investigate and resolve tickets submitted to the Support Team. Work with product and development teams to understand severity and impact of reported customer issues. Triage tickets and escalate as appropriate to team members. Respond to customer tickets informatively and with professionalism. Participate in daily, weekly, and monthly reporting requirements. Maintain Support knowledgebase articles, and add additional articles as required. Provide timely updates to the Support Lead on the progress of tickets. Collaborate on the creation and maintenance of training guides, FAQs and other user documentation REQUIREMENTS Bachelor’s degree or 4 years of commensurate experience. Minimum of 2+ years in a customer service or software support position. Outstanding customer service skills. Excellent analytical and problem-solving skills. Desire to learn software solutions and quickly onboard utilizing training documentation. Ability to multitask and prioritize is a must. Good organizational skills and detail-oriented mindset. Ability to adapt quickly and shift priorities in fast paced environment. Proficiency with knowledge management and bug reporting tools. Excellent English verbal and written communication skills. Ability to work cross-functionally as a team player with strong interpersonal skills. Comfort with flexible hours to overlap hours with US and/or UK work days Desired Knowledge, Skills and Characteristics Preference for small, agile teams Passion for continual learning and delivering excellent customer experience Experience with JIRA/Zendesk is a nice to have WHAT WE OFFER Opportunities for growth and a clear career progression path with increasing responsibility as skills develop Mentorship from industry experts working at the intersection of AI technology and business strategy Exposure to cutting-edge AI technologies including LLMs and conversational systems Competitive compensation package including comprehensive benefits A results-oriented culture that values innovation, responsibility, and professional excellence

POSITION OVERVIEW Xogene combines regulatory expertise with advanced technology to automate complex processes in clinical trials disclosure. Our software streamlines workflows through AI and agentic networking capabilities, improving data transformation and regulatory compliance for leading pharmaceutical and life sciences companies. We're committed to advancing technological solutions in clinical trial transparency. As we continue to expand, we are seeking an experienced Software Testers to join our dynamic team and contribute to our ongoing growth and success. Qualified candidates will be involved in but not limited to the quality assurance stage of software development and deployment. The candidate shall conduct automated and manual tests to ensure the software created by developers aligns with requirements and designs and any bugs or issues are removed within a product before deployment to our Sponsors. KEY TASKS AND RESPONSIBILITIES Analyze the as-is state of a currently live software product in conjunction with user stories, user/functional requirements, and design specifications to provide expertise in the planning, construction, and execution of manual test scripts Review test scripts authored by colleagues providing review feedback and updating the script as necessary Apply business and functional knowledge including testing standards, guidelines, and testing methodology to meet the team's overall test objectives Collaborate closely with the Test Lead, Development Team, and other project team members across multiple time zones Ability to design and develop high-quality, scalable, reliable and data driven automation test scripts Identify, clearly report, track, retest, and resolve software defects using Jira testing application tools Experience in Agile methodology with focus in QA principles Experience in using JIRA, Confluence and other tools REQUIREMENTS Bachelor s degree or 4 years of commensurate experience 1-3 years of proven experience testing large-scale web applications Candidate should have good knowledge on Manual Testing & Automation Testing concepts/tools Working knowledge of testing methodologies, techniques, and best practices Experience with bug management tools like HPQC, ALM, etc. (Jira add-ins like TM4J preferred) Knowledge of Jmeter, PyUnit, and Selenium would be an added advantage Working knowledge of programming Excellent communication and critical thinking skills Good organizational skills and detail-oriented mindset Desired Knowledge, Skills and Characteristics Preference for small, agile teams that strive to regularly deploy to production Passion for continual learning and improving the team around you Interest in web architecture and contemporary web frameworks

Job Description: Software Tester (ONLY CANDIDATES WHO CAN JOIN US IN 15-30 DAYS PREFERRED) WHY XOGENE? At Xogene, we’re revolutionizing the future of clinical trial transparency through AI-powered solutions. Join our team of experts who are transforming how leading pharmaceutical and life sciences companies navigate regulatory compliance. If you're driven by solving complex problems in a professional environment focused on meaningful and rewarding work, we want to hear from you. POSITION OVERVIEW Xogene combines regulatory expertise with advanced technology to automate complex processes in clinical trials disclosure. Our software streamlines workflows through AI and agentic networking capabilities, improving data transformation and regulatory compliance for leading pharmaceutical and life sciences companies. We're committed to advancing technological solutions in clinical trial transparency. As we continue to expand, we are seeking an experienced Software Testers to join our dynamic team and contribute to our ongoing growth and success. Qualified candidates will be involved in but not limited to the quality assurance stage of software development and deployment. The candidate shall conduct automated and manual tests to ensure the software created by developers aligns with requirements and designs and any bugs or issues are removed within a product before deployment to our Sponsors. KEY TASKS AND RESPONSIBILITIES ·Analyze the as-is state of a currently live software product in conjunction with user stories, user/functional requirements, and design specifications to provide expertise in the planning, construction, and execution of manual test scripts Review test scripts authored by colleagues providing review feedback and updating the script as necessary Apply business and functional knowledge including testing standards, guidelines, and testing methodology to meet the team's overall test objectives Collaborate closely with the Test Lead, Development Team, and other project team members across multiple time zones Ability to design and develop high-quality, scalable, reliable and data driven automation test scripts Identify, clearly report, track, retest, and resolve software defects using Jira testing application tools Experience in Agile methodology with focus in QA principles Experience in using JIRA, Confluence and other tools REQUIREMENTS Bachelor’s degree or 5 years of commensurate experience 3+ years of proven experience testing large-scale web applications Candidate should have good knowledge on Manual Testing & Automation Testing concepts/tools Working knowledge of testing methodologies, techniques, and best practices Experience with bug management tools like HPQC, ALM, etc. (Jira add-ins like TM4J preferred) Knowledge of Jmeter, PyUnit, and Selenium would be an added advantage Working knowledge of programming Excellent communication and critical thinking skills Good organizational skills and detail-oriented mindset Desired Knowledge, Skills and Characteristics Preference for small, agile teams that strive to regularly deploy to production Passion for continual learning and improving the team around you Interest in web architecture and contemporary web frameworks

WHY XOGENE? At Xogene, we’re revolutionizing the future of clinical trial transparency through AI-powered solutions. Join our team of experts who are transforming how leading pharmaceutical and life sciences companies navigate regulatory compliance. If you're driven by solving complex problems in a professional environment focused on meaningful and rewarding work, we want to hear from you. POSITION OVERVIEW Xogene combines regulatory expertise with advanced technology to automate complex processes in clinical trials disclosure. Our software streamlines workflows through AI and agentic networking capabilities, improving data transformation and regulatory compliance for leading pharmaceutical and life sciences companies. We're committed to advancing technological solutions in clinical trial transparency. As we continue to expand, we are seeking an Administrative Assistant(“Admin”) to join our dynamic team and contribute to our ongoing growth and success. The position will be responsible to provide day-to-day support in board spectrum HR and administrative functions. The Admin will lead the administrative function and will provide support to the HR department and employees regarding human resources related activities. KEY TASKS AND RESPONSIBILITIES Oversee day-to-day office operations and ensure smooth coordination of all administrative activities. Provide comprehensive administrative support to the leadership team. Liaise with external vendors for office operational needs, including procurement of equipment and supplies. Manage relationships with building management and coordinate maintenance or repair services. Organize and manage calendars, including scheduling appointments and meetings. Coordinate staff travel and company events. Maintain and update HR records, reports, and documentation. Perform other ad hoc duties as required. REQUIREMENTS Bachelor's degree in Human Resources, Business Administration, or a related field. Excellent verbal and written communication skills Competence with standard IT tools (e.g., Microsoft Office) Sound judgment and decision-making skills Strong work ethic and ability to work independently in a fast-paced environment BENEFITS Competitive compensation package including comprehensive benefits A results-oriented culture that values innovation, responsibility, and professional excellence Flexible work arrangements for a balanced work-life experience