2821 Zendesk Jobs - Page 30

Key Responsibilities Respond to customer queries via phone, email, chat, and social media platforms Resolve customer complaints and issues promptly and professionally Guide customers on product specifications, usage, and compatibility Process returns, exchanges, and warranty-related queries Coordinate with logistics and technical teams to ensure timely issue resolution Maintain records of customer interactions and feedback using CRM tools Provide post-sales support and follow up on unresolved cases Escalate unresolved issues to higher levels when necessary Identify opportunities to improve processes based on customer feedback Required Skills and Qualifications Prior experience in e-commerce ...

Job Description Zendesk is building the next generation of Employee Service products-and we’re making it easier than ever for customers to get started. The Product-Led Growth (PLG) team owns the end-to-end self-service onboarding experience, trials, and in-product configuration flows that accelerate time-to-value for our customers. We’re looking for a Senior Staff Software Engineer (Fullstack or backend) to help define and build the technical foundation for these experiences. From guided onboarding to AI-driven setup, and from embedded integration flows to a full-featured template marketplace, you’ll architect scalable backend services and contribute to the frameworks that power our product-...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Client Support Tier 2 - Sr Professional I We are seeking a motivated and hands-on Team Leader / TeamManager to lead a small but high-performing team responsible for managing ...

Job Req ID: 47818 Location: Mumbai, IN Function: Other About: Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready w...

Job Description Zendesk’s Product-Led Growth (PLG) team is redefining how customers experience our Employee Service products-from trial to onboarding to expansion-without ever needing to talk to sales or support. Our mission is to accelerate product adoption through a self-service motion that’s fast, scalable, and user-friendly. We’re looking for a Senior Software Engineer with backend or fullstack expertise to build the services and APIs that power these frictionless journeys. You’ll work on foundational backend systems that support self-serve trials, onboarding progress tracking, embedded integration flows, and an upcoming template marketplace that helps teams deploy prebuilt workflows in ...

Job description Job Description: Our Customer Experience Executive play a crucial part in the mission to deliver timely, accurate and professional customer service to all our customers. In a fun and fast-paced environment, this position requires Call, Email and Chat communication with customers. What will you be doing 1.Provide help and advice to customers using DrinkPrime's protocols or services; 2. Communicate courteously with customers; 3. Handle customer complaints/inquiries or requests; 4. Keep accurate records of discussions or correspondence with customers; 5. Work across different teams (Sales, operations, delivery, finance, etc) for effective and fast issue resolution; 6. Finding wa...

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an e...

Position at India Who We Are Insurity empowers insurance organizations to quickly capitalize on new opportunities by delivering the worlds most configurable, cloud-native, easy-to-use, and intuitively analytical insurance software. Just as importantly, we empower our peopleproviding the tools, support, and opportunities they need to grow and succeed. We dont just make bold promiseswe deliver results. As the largest cloud-based software provider for the Property & Casualty market, Insurity is trusted by 22 of the top 25 P&C carriers and 7 of the top 10 wholesale brokers in the MGA space. Behind that trust is a team that delivers exceptional value and deep industry expertise. While our technol...

Job Summary Over 15 years of experience in software delivery and implementation, specifically within Customer Operations and Sales Operations domains. Extensive background in deploying technology solutions for large clients, focusing on automation, digital transformation, and customer success. Proficient in implementing both in-house and third-party solutions (e.g., AWS Connect, Genesys Cloud, Salesforce, Zendesk), including hands-on collaboration with product vendors. Strong analytical and problem-solving capabilities to resolve complex issues efficiently. Assertive decision-maker with autonomy in determining objectives and strategies for critical assignments. Skilled in collaborating with ...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Client Support Tier 2 - Sr Professional I We are seeking a motivated and hands-on Team Leader / TeamManager to lead a small but high-performing team responsible for managing ...

Job Title: Team Leader Job Summary: Being a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Team member delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules. A critical part of the role is to be able to train and help in the development of your team, by conducting team huddles, coaching sessions, and recognizing weaknesses - so you can offer solutions to help them improve and grow. You must be adept at creating reports of your team’s performance and documenting f...

JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Job Description - Senior Fin...

About Diversified: Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world’s most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back. What to Expect: At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect a...

About Diversified: Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world’s most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back. What to Expect: At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect a...

About Diversified: Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world’s most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back. What to Expect: At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect a...

Title: Technical Support Specialist- Saas Location: Vadodara | Work Mode: Office-Based About the Role: We are looking for experienced and passionate professionals to join us as Software Support Specialist . You will work directly with clients to resolve technical queries, assist with product functionality, and ensure exceptional customer experiences. Key Responsibilities: Respond to client inquiries via email, phone, and helpdesk tickets. Troubleshoot software issues, coordinate with internal teams for solutions. Assist in data migration, system configuration, and live product training. Maintain thorough knowledge of supported SaaS products and their updates. Provide timely and accurate supp...

Who We Are Insurity empowers insurance organizations to quickly capitalize on new opportunities by delivering the world’s most configurable, cloud-native, easy-to-use, and intuitively analytical insurance software. Just as importantly, we empower our people—providing the tools, support, and opportunities they need to grow and succeed. We don’t just make bold promises—we deliver results. As the largest cloud-based software provider for the Property & Casualty market, Insurity is trusted by 22 of the top 25 P&C carriers and 7 of the top 10 wholesale brokers in the MGA space. Behind that trust is a team that delivers exceptional value and deep industry expertise. While our technology sets us ap...

Who We Are Insurity empowers insurance organizations to quickly capitalize on new opportunities by delivering the world’s most configurable, cloud-native, easy-to-use, and intuitively analytical insurance software. Just as importantly, we empower our people—providing the tools, support, and opportunities they need to grow and succeed. We don’t just make bold promises—we deliver results. As the largest cloud-based software provider for the Property & Casualty market, Insurity is trusted by 22 of the top 25 P&C carriers and 7 of the top 10 wholesale brokers in the MGA space. Behind that trust is a team that delivers exceptional value and deep industry expertise. While our technology sets us ap...

Shift Hours: US Hours (Pacific Time Zone) Key Responsibilities: We are looking for positive, self-motivated professionals with customer support experience and an affinity for technology products and innovation. In this role, you will be working directly with our active clients assisting with any product feature functionality questions they have for the products your team supports. Additionally, you will coordinate the delivery of a variety of services offered by our Support team. These services include but are not limited to: responding to inquiries via email tickets and phone, data migrations, live phone training, and reconfiguration. Through your experience in assisting our clients, you wi...

Now Hiring: French-Speaking Customer Support Specialist (Voice & Chat) – Work from Home Are you fluent in French and English? Do you have a knack for solving problems and delivering exceptional service? If you’re looking to join a fast-growing team that values professionalism, growth, and customer satisfaction—this opportunity is for you. What You’ll Be Doing As a Customer Support Specialist, you will serve as the first point of contact for our French-speaking customers. You will handle inquiries via inbound calls, live chat, and email, ensuring that every customer interaction is prompt, clear, and helpful. Key Responsibilities Deliver outstanding support in both French and English through v...

Helping people comes naturally to you—and you can do it seamlessly in both French and English . If you’re ready to bring your communication skills, empathy, and problem-solving mindset to a global team, we’d love to meet you. What You’ll Do As a French-English Customer Support Associate , you’ll assist customers from French-speaking regions through voice calls and live chat . You’ll answer questions, resolve concerns, and make every interaction feel professional, clear, and friendly—whether it’s helping track an order, explain a product, or fix an issue. This isn’t just about responding to tickets—it’s about creating positive experiences, building trust, and ensuring customers feel valued an...

Sales Specialist (Remote, India) Location: Remote (India) Compensation: ₹3L – ₹6L Type: Full-time, Paid We Need Rockstar Salesman 🚀 We’re looking for proactive, curious, and driven salespeople who can roll up their sleeves, learn fast, and most importantly - sell . About the Role As an SDR, you’ll prospect and book meetings with decision-makers in North America. This is a remote, outbound-first, EST-shift role . If you know cold email + LinkedIn outreach and can confidently land meetings, we want you. About StepsAI StepsAI builds smart AI agents that automate business workflows through chat. Our flagship product, AIDE , is a plug-and-play widget that connects to Google Drive, Zendesk, Shopif...

At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable. We’re looking for motivated and driven Traffic Control Executives to provide real-time operational support for FlixBus services in Australia. This role focuses on ensuring seamless communication with drivers, assisting during incidents, and maintaining smooth transport operations—ultimately enhancing the end-customer experience through efficient backend coordination. This role will play a key part in scaling our Traffic Control operations across Australia while physically located in Delhi, India . This role i...

Job Description We are looking for an experienced Senior Product Manager to drive the Product-Led Growth (PLG) strategy for our Employee Services SaaS platform, with a particular focus on onboarding flows, end-to-end user journeys, activation, and self-service adoption. You will lead the ideation, deployment, and optimization of features and experiences that empower end-users, accelerate product adoption, and fuel self-sustaining growth. You will partner closely with Engineering, UX, Marketing, Sales, Customer Success, and Data teams, leveraging quantitative and qualitative insights to develop, execute, and measure a winning PLG playbook. This is a high-visibility, hands-on role requiring st...

Job Description Software Engineer - FE What You Will Do The Zendesk Online Business team is looking for a Software Engineer with working knowledge of frontend languages like JavaScript and TypeScript and past experience with developing with frontend libraries like React.js to join them on their journey to make the Zendesk purchasing experience, one of the business' most crucial and fundamental aspects, more consistent and intuitive. Your responsibilities will include: Collaborating with product managers and engineers to ensure requirements are understood and executed upon. Follow Zendesk standards when designing, building and deploying solutions Champion best practices, high quality code, an...