2821 Zendesk Jobs - Page 25

About ACA: ACA Group is the leading governance, risk, and compliance (GRC) advisor in financial services. We empower our clients to reimagine GRC and protect and grow their business. Our innovative approach integrates consulting, managed services, and our ComplianceAlpha technology platform with the specialized expertise of former regulators and practitioners and our deep understanding of the global regulatory landscape. Position Summary: The Connectors Support Analyst will play a key role in supporting ACAs native data connectors and the reliable delivery of data to the ComplianceAlpha platform. This junior-level position focuses on daily monitoring and troubleshooting of data connector log...

Company Description TBO is a global platform dedicated to simplifying the travel needs of partners worldwide. Since its inception in 2006, TBO has evolved from a single product air ticketing company into a leading B2A travel portal operating across the Americas, UK & Europe, Africa, Middle East, India, and Asia Pacific. Recently, TBO marked a significant milestone by being publicly listed on the NSE and BSE in India on 15th May 2024. The company's offerings span air, hotels, rail, holiday packages, car rentals, transfers, sightseeing, cruise, and cargo, all backed by AI/ML technology to enhance user experience and conversion rates. Role Description This is a full-time, on-site role for an As...

Job Description Software Engineer - FE What you will do: The Zendesk Online Business team is looking for a Software Engineer with working knowledge of frontend languages like JavaScript and TypeScript and past experience with developing with frontend libraries like React.js to join them on their journey to make the Zendesk purchasing experience, one of the business' most crucial and fundamental aspects, more consistent and intuitive. Your responsibilities will include: Collaborating with product managers and engineers to ensure requirements are understood and executed upon. Follow Zendesk standards when designing, building and deploying solutions Champion best practices, high quality code, a...

SchoolCues is an innovative K-12 EdTech SaaS company on a mission to transform school management and administration in small schools and micro schools through intuitive, accessible, and impactful technology. Our platform is used by thousands of educators, students, and administrators every day — and we’re growing fast. As we scale, we’re looking for a Customer Support Specialist who’s passionate about solving problems, advocating for users, and helping our customers succeed. Responsibilities Be the first point of contact for educators, school administrators, and tech coordinators seeking support Handle Tier 1 and Tier 2 support requests via email, chat, and occasional phone support Troublesh...

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology servi...

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology servi...

We are seeking a Travel & Expense (T&E) Specialist to support daily operations, drive process improvements and enhance the efficiency of our global T&E and Corporate Card programs. This role is responsible for smooth functioning of expense, card, and travel processes while supporting process optimization, automation, policy compliance, and analytics, ensuring a seamless user experience while maintaining strong financial controls. Key Responsibilities Ensure daily operations are compliant with the companys policies and compliance standards. Act as point of contact to provide assistance with account issues, delinquencies and monitoring of accounts, as well as communicate and coordinate with th...

Invoice to Post (I2P) Senior Specialist As Invoice to Post (I2P) Senior Specialist, you will work in an international Accounts Payable team with colleagues from all over the globe. The main responsibility for the team is to ensure timely processing of vendor invoices, responding to and resolving internal and vendor queries and any other challenges to make sure our vendors are paid in time and the invoices are processed according to our internal policies and procedures. B.Responsible Provide assistance to ensure timely and accurate processing of invoices (KPIs and SLAs), with a strong emphasis on PO-based transactions Drive best practices in handling AP processes using SAP S4, VIM, and Ivalua...

Role: Regional Key Accounts Manager East Location:Kolkata Key responsibilities:- Strategic Planning ?Business planning and analysing for assessment of revenue potential in business, ?Identifying and developing new Modern Trade chains for long term revenue growth ?Generating revenue through innovative sales models and understanding of industry dynamics, ?Establishing strategies for achievement of top line and bottom line sales targets, Sales & Operations ?Managing modern trade channel and ensuring business profitability ?Managing commercial reconciliation and preparing joint business plan & driving the same, ?Driving initiatives to develop business & managing the sales team to achieve goals &...

Job Summary This position is responsible for 100 % GMP compliance in the plant This position is also responsible to prepare and review the BMR, ECR and all GMP documents and GMP related activities in the plant Housekeeping maintenance and usage of PPEs, Ensuring safe operation of his subordinates, Essential Job Functions Follow up the work based on priorities, Monitoring and recording the critical process parameters as per BMR and Reactor wise TRT Control Equipment cleaning as per requirements, Following Good Manufacturing Practices during production activity, Preparation/ Reviewing of all the documents (i-e ) BMR, ECR, Protocol, Template etc SAP related activities and maintaining stock as p...

About The Job If you want to build, develop, and see your impact, join Skillz and level up your Career! Skillz, the first publicly-traded mobile eSports platform that hosts billions of casual mobile gaming tournaments for millions of players worldwide, is revolutionizing the gaming industry By fostering social competition within games, the Skillz platform helps developers build multi-million dollar franchises by enabling real-money activity in their games and providing operational support while connecting players through fair, enjoyable, and meaningful competition, At Skillz, we understand the thrill of achievement and the satisfaction of overcoming challenges Want to join a team made up of ...

Company Description Job Title: Support Engineer Location- Pune/Chennai R25_0017929 Job Description About Job: The Support Engineer is a crucial front-line role responsible for providing technical assistance and problem resolution(L1 and L2) to our customers. This individual will troubleshoot, diagnose, and resolve technical issues related to our Internal/ External facing applications. A successful Support Engineer is customer-focused, possesses strong technical aptitude, and is dedicated to ensuring customer satisfaction. He or she should be a strong communicator with a positive work attitude and a team player as well. Key Responsibilities: Provide timely and effective technical support to c...

We are looking for a Technical Support Manager for our next generation CRM platform. You will be responsible for nurturing relationships with our high value customers, while driving onboarding & product adoption by bringing our best practices, innovations and capabilities to our customers. The Technical Support Manager will deliver technical leadership coupled with a deep understanding of customer support methods to drive greater business value and satisfaction. Our teams are dedicated to helping our customers see the benefits of our technology come to life. As part of our team, you will play a key role in understanding the needs of our customers and help shape the future of customer support...

About the Position: Customer Support plays an indispensable role in our success as a company. You will be the voice of the company, helping our customers have a positive experience. You must be calm, caring, and compassionate, and have a strong sense of empathy in difficult situations. Essential Job Functions Read, review, respond, and document user reports, reviews, and support tickets regarding all the gaming-related questions and concerns via Helpshift support system, emails, facebook messages, in app queries, chats and phone calls and other means of communication. Adapt to customer needs to provide top quality support for both technical and non-technical issues Resolves product or servic...

Department: Client Operations About the Role Your role as a Customer Success Operations Manager is to provide support in the day-to-day management of publisher clients, delivering world-class customer service with your experience and troubleshooting in ad technology-related areas. As PubMatic's products and services evolve, the Client Success Operations Manager must stay at the forefront of new capabilities to ensure that the implementation process is defined, tested with new publishers, and is ready for broad adoption. What You'll Do Manage account setup & maintain accounts on the PubMatic system. Ensure on-time execution of technical integrations and deliver service excellence during imple...

Department: Client Operations About The Role Your role as a Customer Success Operations Manager is to provide support in the day-to-day management of publisher clients, delivering world-class customer service with your experience and troubleshooting in ad technology-related areas. As PubMatic’s products and services evolve, the Client Success Operations Manager must stay at the forefront of new capabilities to ensure that the implementation process is defined, tested with new publishers, and is ready for broad adoption. What You'll Do Manage account setup & maintain accounts on the PubMatic system. Ensure on-time execution of technical integrations and deliver service excellence during imple...

ZeroFox seeks a multi-talented, quick-thinking, energetic, and client-focused Customer Support Specialist to join a rapidly growing team. This role will be dedicated to delivering the best in customer service to all of our platform customers, supporting the day-to-day operations of a global team. The Customer Support Specialist will guide messaging for ZeroFox’s inbound and outbound outreach efforts, working in tandem with the Account Management and Technology teams to see issues to resolution. Notable responsibilities will include managing the customer helpdesk, crafting messaging and automating tasks. This successful candidate will work to build robust and meaningful relationships, both in...

Your Role In this Role you play key role in: Expertise on Supply Chain processes with a good level of understanding on Order Management Should be willing to work as per Business requirement Working knowledge in SAP your profile Excellent written and Verbal communication Experience in customer order management process – Order creation, PO processing, Handling Customer queries, Exposure to SAP and Zendesk Can independently handle customer inquiries through Phone or emails Good understanding of end to end What you love about working here : You can shape your with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidanc...

About Azuro by Square Yards Azuro by Square Yards is India’s leading tech-driven property management platform, providing end-to-end rental solutions for property owners and tenants. By leveraging automation and data intelligence, we streamline leasing, tenant engagement, and asset management—delivering a seamless and transparent experience for all stakeholders. Role Overview We’re looking for a Product Operations Specialist who will be the backbone of operational excellence, ensuring smooth collaboration between product, tech support, and customerfacing teams. You’ll manage workflows, resolve escalations, and continuously optimize processes to deliver an exceptional user experience. Key Resp...

Intern – Product Operations Position Overview: We’re looking for a Product Operations Intern to act as the bridge between our Product and Customer Support teams. This internship offers a unique opportunity to understand how product decisions influence customer experience and how customer feedback drives product development. About the Role As a Product Operations Intern, you will work closely with both Product and Customer Support to improve product experience and customer satisfaction. The role involves data analysis, process improvement, and cross-functional collaboration , giving you hands-on exposure to the full product lifecycle. Key Responsibilities: Monitor and analyze customer support...

This position is posted by Jobgether on behalf of Xogen. We are currently looking for a Product Support Analyst in India. We are seeking a Product Support Analyst to join a fast-growing team dedicated to building AI-driven solutions for the pharmaceutical and life sciences industry. In this role, you will manage tier 2 technical issues, ensuring smooth resolution of escalated customer requests and maintaining high service standards. You will act as the link between users, product teams, and developers, helping to identify problems, document solutions, and continuously improve support processes. This is an opportunity to develop deep expertise in software support, collaborate in an innovative...

Job Description – Data Integration & Architecture Engineer Location: Noida Team: Platform Engineering – RevAi Pro Type: Full-time About Us Crenovent Technologies is building RevAi Pro , a next-gen revenue operations platform that unifies data, AI agents, and SaaS workflows across industries (SaaS, Banking, Insurance, E-commerce, and Financial Services). Our platform uses Azure Fabric + PostgreSQL + pgvector to power near real-time revenue intelligence with deep compliance, governance, and multi-tenancy at its core. As part of our early engineering team, you’ll work on the foundational data architecture that powers everything from AI meeting assistants to compensation modelling. The Role We a...

Be part of a high-growth digital and customer experience consulting firm that has been recognized as one of the fastest growing companies in America by Inc. 5000 and honored in the Deloitte Technology Fast 500 North America. The Altudo Product Division (Rainmakers): Altudo Rainmakers is a hyper-focused, high-growth team within Altudo which works closely with leading Martech and digital workplace B2B SaaS decacorns and unicorns, soonicorns and disruptive startups. This division serves as an APAC, Middle East and North American partner to the likes of Asana, Similarweb, GWI, Zendesk, Salesforce, and SproutSocial, amongst others, serving over 250 customers, including some of the most recognizab...

Wipro Limited is a leading technology services and consulting company dedicated to developing innovative solutions that cater to clients" most intricate digital transformation requirements. With a comprehensive portfolio of capabilities in consulting, design, engineering, and operations, we assist clients in achieving their most ambitious goals and establishing future-ready, sustainable businesses. Our global team of over 230,000 employees and business partners in 65 countries is committed to supporting our customers, colleagues, and communities in thriving amidst an ever-evolving world. In this role, your responsibilities will include: - Analyzing transactions in Accertify and investigating...

The key responsibilities of the IT Auditor role include conducting internal audits such as SOC 1 & SOC 2, ITGC, ITAC, and compliance assessments with ISO 27001:2022 standards. You will be responsible for testing and evaluating internal controls, identifying workflow gaps, and recommending appropriate remediation strategies. Additionally, auditing under frameworks such as ISMS, SOX, and Trust Services Criteria will be part of your role. Evaluating various IT processes including Identity & Access Management, Change Management, Backup/Recovery, QAR, Billing, and Procurement is also a key responsibility. Working with enterprise platforms like Okta, Workday, Salesforce, NetSuite, and others will ...