What You'll Do: As a Senior Marketing Executive, you will be at the forefront of our marketing efforts. Your responsibilities will include: ● Developing and executing comprehensive, multi-channel marketing campaigns to drive lead generation and customer acquisition, more than mere campaign management. ● Managing our digital presence across various platforms, including our website, social media channels, and email marketing efforts. ● Crafting compelling content, such as blog posts, case studies, white papers, and webinars, to engage our target audience and build thought leadership. ● Optimizing our marketing automation and lead nurturing processes through our CRM and marketing automation tools. ● Monitoring and analyzing key marketing metrics to measure campaign performance and identify areas for improvement. ● Collaborating closely with our sales team to ensure a seamless transition of leads and to align marketing and sales strategies. ● Staying ahead of the curve on the latest SaaS marketing trends and best practices to keep our strategies fresh and effective. What We're Looking For: ● A bachelor's degree in Marketing, Business Administration, or a related field. ● A minimum of 3-5 years of marketing experience, with a proven track record of success in a B2B SaaS environment. ● Hands-on experience with marketing automation platforms (e.g., HubSpot, Marketo) and CRM software (e.g., Salesforce). ● A strong understanding of digital marketing channels, including SEO, SEM, content marketing, and social media. ● Excellent written and verbal communication skills, with a knack for creating engaging and persuasive content. ● An analytical mindset with the ability to interpret data, generate insights, and make data-driven decisions. ● A proactive and collaborative team player who is eager to learn and contribute to a fast-growing company. Why You'll Love Working at Karya.cloud: ● Make a Real Impact: See your ideas come to life and directly contribute to the growth and success of a promising SaaS company. ● A Culture of Innovation: We foster a creative and collaborative environment where new ideas are celebrated and encouraged. ● Career Growth: We are committed to the professional development of our team members and offer ample opportunities for advancement. ● Competitive Compensation: We offer a competitive salary, performance-based bonuses, and a comprehensive benefits package. Ready to take the next step in your marketing career? If you're a passionate and results-oriented marketer who's ready for a new challenge, we'd love to hear from you.
As a Business Development Executive, you will be the first point of contact for our future customers and a crucial part of our success story. Your primary goal will be to identify and create new, qualified sales opportunities. Lead Generation: Proactively research, identify, and prospect for new potential clients in our target markets. ● Strategic Outreach: Engage potential customers through high-volume cold calling, personalized email campaigns, and social media outreach (e.g., LinkedIn). ● Qualify Prospects: Skillfully assess and qualify leads by understanding their business needs and challenges to determine if they are a good fit for Karya.cloud. ● Inside Sales: Clearly and compellingly articulate the value of Karya.cloud, handle initial objections, and generate interest. ● Pipeline Management: Meticulously track your outreach and lead progress in our CRM system, ensuring a clean and updated pipeline. ● Collaboration: Work closely with our Senior Account Executives, scheduling meetings and demos for them with qualified leads you have sourced. What We're Looking For: ● Experience: 1-3 years of experience in a similar role (BDE, SDR, Inside Sales) is preferred, especially within a B2B or SaaS company. We are also open to training ambitious recent graduates with a strong desire to succeed in sales. ● Fearless Communicator: You are confident and articulate, with exceptional verbal and written communication skills. You are not afraid to pick up the phone and connect with new people. ● Resilient & Persistent: You have a positive attitude, a strong work ethic, and the resilience to handle rejection and keep pushing forward. ● Tech-Savvy: Comfortable using CRM software (like Salesforce, HubSpot, or similar) and other sales tools. ● Goal-Oriented: You are motivated by achieving and exceeding targets and have a proven track record of meeting goals. ● Quick Learner: You have a genuine curiosity and the ability to quickly learn about new technologies and industries. Why Join Karya.cloud? ● Direct Impact: You are at the front line of our growth. Your success is the company's success. ● Career Pathway: This role is a direct stepping stone to a senior sales position. We believe in promoting from within and will provide you with the training and mentorship to become a top-tier Account Executive. ● Vibrant Culture: Join a collaborative, energetic, and supportive team that celebrates every win, big or small. ● Competitive Package: We offer a competitive salary with an attractive, uncapped commission structure, plus comprehensive benefits. ● Build the Future: Be part of an exciting SaaS company that is solving real-world problems. Ready to launch your sales career with us? If you are a motivated individual ready to make your mark, we want to hear from you! Karya.cloud is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all our employees.
Company Description Karya.cloud is a SaaS-based All-in-one Business Management Software company located in Hyderabad. The company is focused on revolutionizing the way SMEs operate by providing HRM, CRM, Project Management, Finance & Accounting solutions on a unified platform. Karya.cloud aims to increase productivity and accountability through its process-oriented approach. Customer Support: Act as the primary point of contact for customers post-purchase, providing technical support and guidance on the ERP product. Troubleshoot and resolve issues related to the ERP software, addressing customer concerns and ensuring timely resolution. Collaborate with the development team to escalate and resolve complex technical issues. Manage and prioritize support tickets, ensuring prompt and professional responses. Provide expert guidance on product features and best practices, helping customers make the most out of the software. Training & Onboarding: Conduct product training sessions (via webinars, video calls, or on-site visits) for new customers to ensure smooth adoption and effective use of the ERP system. Develop training materials, user guides, and FAQs to support customer learning and self-service. Assist in creating customized training plans based on the customer's specific needs and use cases. Support customers during their initial implementation phase, ensuring they are able to configure and utilize the system efficiently. Customer Success & Relationship Management: Establish strong relationships with customers to ensure ongoing satisfaction and product engagement. Proactively check in with customers to ensure they are using the ERP system to its full potential. Help identify opportunities for upselling or cross-selling additional features and services based on customer needs. Collect feedback from customers on product features and report insights to the product development team. Documentation & Reporting: Maintain accurate records of customer interactions, issues, and resolutions in the CRM system. Monitor and report on key performance metrics (e.g., ticket resolution time, customer satisfaction). Contribute to the continuous improvement of support processes and customer satisfaction strategies. Qualifications & Skills: Bachelor's degree in Business, Information Technology, or a related field. Proven experience in a customer support or training role, preferably in a SaaS or ERP environment. Strong understanding of ERP systems and SaaS-based solutions (experience with [insert ERP system, if applicable] is a plus). Exceptional communication and presentation skills, with the ability to explain complex technical concepts to non-technical users. Strong problem-solving skills and ability to troubleshoot software-related issues. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Knowledge of customer support tools (e.g., Zendesk, Freshdesk) is a plus. Interested candidates drop your CV at nishitha@karya.cloud
Company Description Karya.cloud is a SaaS-based All-in-one Business Management Software company located in Hyderabad. The company is focused on revolutionizing the way SMEs operate by providing HRM, CRM, Project Management, Finance & Accounting solutions on a unified platform. Karya.cloud aims to increase productivity and accountability through its process-oriented approach. Customer Support: Act as the primary point of contact for customers post-purchase, providing technical support and guidance on the ERP product. Troubleshoot and resolve issues related to the ERP software, addressing customer concerns and ensuring timely resolution. Collaborate with the development team to escalate and resolve complex technical issues. Manage and prioritize support tickets, ensuring prompt and professional responses. Provide expert guidance on product features and best practices, helping customers make the most out of the software. Training & Onboarding: Conduct product training sessions (via webinars, video calls, or on-site visits) for new customers to ensure smooth adoption and effective use of the ERP system. Develop training materials, user guides, and FAQs to support customer learning and self-service. Assist in creating customized training plans based on the customer's specific needs and use cases. Support customers during their initial implementation phase, ensuring they are able to configure and utilize the system efficiently. Customer Success & Relationship Management: Establish strong relationships with customers to ensure ongoing satisfaction and product engagement. Proactively check in with customers to ensure they are using the ERP system to its full potential. Help identify opportunities for upselling or cross-selling additional features and services based on customer needs. Collect feedback from customers on product features and report insights to the product development team. Documentation & Reporting: Maintain accurate records of customer interactions, issues, and resolutions in the CRM system. Monitor and report on key performance metrics (e.g., ticket resolution time, customer satisfaction). Contribute to the continuous improvement of support processes and customer satisfaction strategies. Qualifications & Skills: Bachelor's degree in Business, Information Technology, or a related field. Proven experience in a customer support or training role, preferably in a SaaS or ERP environment. Strong understanding of ERP systems and SaaS-based solutions (experience with [insert ERP system, if applicable] is a plus). Exceptional communication and presentation skills, with the ability to explain complex technical concepts to non-technical users. Strong problem-solving skills and ability to troubleshoot software-related issues. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Knowledge of customer support tools (e.g., Zendesk, Freshdesk) is a plus. Interested candidates drop your CV at [HIDDEN TEXT]