Vendor Management Specialist

Job Overview:

Job Title:

Location:

Job Type:

Experience:

Shift

Available Shifts:

1) 12:30 AM – 9:30 AM IST (next day)

Training Schedule

2) 6:30 PM – 3:30 AM IST

Training Schedule

CTC:

Preference:

Job Summary:

We are seeking a detail-oriented and proactive Vendor Management Executive to join our Appraisal Management Company (AMC). This role is critical in managing relationships with external appraisers, coordinating appraisal operations, and ensuring compliance with industry standards. The ideal candidate will play a key role in maintaining high-quality service, streamlining vendor processes, and supporting business goals through strong communication and organizational skills.

Key Responsibilities:

1. Vendor Relationship Management

• Onboarding: Facilitate the onboarding of new appraisers by ensuring completion of all necessary documentation and agreements.

• Communication: Act as the main point of contact for vendors—providing updates, answering queries, and addressing concerns in a timely manner.

• Retention: Build and maintain strong, long-term relationships with appraisers to ensure consistency and reliability.

• Education: Provide vendors with updates and training on compliance requirements, appraisal regulations, and procedural changes.

2. Appraisal Process Coordination

• Assignment: Allocate appraisal projects to vendors based on geography, expertise, and client specifications.

• Timeline Tracking: Monitor the progress of appraisal assignments to ensure timely delivery.

• Quality Control: Review and validate appraisal reports for accuracy, completeness, and compliance.

• Issue Resolution: Collaborate with vendors and internal stakeholders to address delays or discrepancies during the appraisal process.

3. Compliance and Regulation

• Regulatory Oversight: Ensure all vendors operate in accordance with state and federal regulations, including USPAP standards.

• Documentation: Maintain detailed records of contracts, communication, and appraisal reports for auditing and compliance purposes.

• Updates & Training: Stay updated on regulatory changes and communicate relevant updates to vendors.

4. Reporting and Analytics

• Performance Tracking: Generate regular reports on vendor performance, project timelines, and other KPIs for internal use and client reporting.

• Feedback Collection: Analyze feedback from vendors and clients to identify areas for service improvement.

• Market Insights: Conduct analysis to track industry trends and enhance vendor operations.

5. Internal Collaboration

• Cross-Functional Work: Coordinate with compliance, IT, and finance teams to streamline vendor operations.

• Team Development: Mentor junior team members on best practices in vendor management.

• Process Improvement: Recommend and implement improvements to vendor management processes for increased efficiency and service quality.

Qualifications:

• Bachelor’s degree in Business, Vendor Management, or a related field.

• 0–3 years of experience in vendor management, preferably in the real estate or appraisal industry.

• Strong understanding of vendor compliance and appraisal regulations.

• Excellent verbal and written English communication skills.

• Strong relationship-building and conflict-resolution skills.

• Ability to manage multiple priorities in a fast-paced environment.

• Proficiency in using data to generate insights and reports.

• High attention to detail and a problem-solving mindset.