UX Manager

Job Description

Everything we do is powered by our customers! Featured on Deloitte's Technology Fast 500 list and G2's leaderboard, Maropost offers a connected experience that our customers anticipate, transforming marketing, merchandising, and operations with commerce tools designed to scale with fast-growing businesses. With a relentless focus on our customers’ success, we are motivated by curiosity, creativity, and collaboration to power 5,000+ global brands. Driven by a customer-first mentality, we empower businesses to achieve their goals and grow alongside us. If you're ready to make a significant impact and be part of our transformative journey, Maropost is the place for you. Become a part of Maropost today and help shape the future of commerce! About The Position The design team will be elevated in our innovative environment by the UX Manager In addition to leading and actively creating outstanding user experiences, the UX Manager will help to promote a creative, team-oriented, and design-standards-abiding culture. What You'll Be Responsible For Oversee, coach and guide output and performance of a global team of designers. Build out wireframes and designs that re intuitive, visually appealing and drive product adoption. Work closely with product managers and the technical team to define product workflows, interactions, and user interface specs. Create usage scenarios and personas, then test usability of user-friendly products. Conduct user research to comprehend the influence of design and continuously innovate to enhance the user experience. Collaborate with Content and Marketing teams to inform the digital and content strategy. Spearhead Maropost research practice to empower the organization with data and evidence. Act as the voice of the customer by understanding & articulating user behaviours, needs, motivations and goals through research and customer engagement. Plan, lead, present, and/or participate in client and company workshops. Oversee the development of design systems utilized by multiple products in the Maropost product ecosystem. What You'll need to bring to Maropost 5+ years of experience working in a UI/UX role, particularly in the areas of SaaS technology, marketing automation, or eCommerce. Proficiency in end-to-end Product, Service, and UI/UX Design. Experience with leading teams and/or people management. A body of work showcasing strong understanding of user experience design, team leadership, collaboration, agile methodology, design. Multi-tasker with positive energy and attitude to work in a fast-paced, dynamic team environment. Creative, technical, and analytical, who can assess alternatives, risks, and benefits with attention to detai.l Teamwork focused, who can work collaboratively with cross-functional teams (technical and non-technical partners or team members). Strong spoken and written communication skills to effectively communicate, present ideas, and lead workshops. Solid knowledge of designing experiences for web apps, desktop, and mobile platforms. Embrace and contribute to a culture of innovation, excellence, and accountability. You understand the importance of providing and soliciting feedback in a graceful, constructive manner, with suggestions and solutions for improvement to both process and project. A clear, enthusiastic communicator and presenter who can motivate and inspire others, from team members to executive level. What’s in it for you? You will have the autonomy to take ownership of your role and contribute to the growth and success of our brand. If you are driven to make an immediate impact, achieve results, thrive in a high performing team and want to grow in a dynamic and rewarding environment – You belong to Maropost! Show more Show less