Key Responsibilities Design, develop, and maintain high-quality applications using C#, RESTful APIs, and Entity Framework/Entity Framework Core. Collaborate with cross-functional teams to align development efforts with business objectives. Work closely with product managers, and other engineers to define and deliver features on time. Write optimized code, refactor legacy code, and adopt best practices to improve product quality and maintainability. Write unit tests, integration tests, and troubleshoot problems to ensure the software runs efficiently. Create and maintain technical documentation for the features developed. Required Qualifications At least 3+ years of hands-on experience with C# development, building and maintaining RESTful APIs, and using Entity Framework. Excellent troubleshooting and debugging skills, with an ability to solve complex software and system issues. Proficient in working with Microsoft SQL Server. Proven experience with Linux and e xperience using Docker and containerization technologies to package, deploy, and manage applications. Familiarity with scripting languages (e.g., Python, Bash) and automation tools. Proficiency in using Git for version control. Preferred Qualifications Experience with cloud platforms such as Azure or AWS. Familiarity with Agile software development methodologies. Familiarity with PostgreSQL. 3-5 years of experience #LI-SM1 About Epicor At Epicor, we re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We re Proactive, Proud, Partners . Whatever your career journey, we ll help you find the right path. Through our training courses, mentorship, and continuous support, you ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we re the essential partners for the world s most essential businesses the hardworking companies who make, move, and sell the things the world needs. Competitive Pay Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you that s who we re interested in. If you have interest in this or any role- but your experience doesn t match every qualification of the job description, that s okay- consider applying regardless. We are an equal-opportunity employer. Recruiter: Swetha Muralidharan

Duties Responsibilities Architect, develop, and optimize scalable web applications using .NET Core, C#, Web API, and frontend frameworks like Angular. Design and implement microservices-based architectures with a focus on performance, security, and scalability. Develop and maintain cloud-native applications. Optimize database performance using SQL/NoSQL databases such as SQL Server, PostgreSQL, or MongoDB. Lead technical discussions, code reviews, and best practice implementation within the development team. Collaborate with product managers, designers, and other engineers to align technical solutions with business needs. Ensure high availability, fault tolerance, and security in product architecture. Drive the adoption of DevOps practices, CI/CD pipelines, and containerization using Docker/Kubernetes. Stay updated with AI/ML advancements and explore their integration into products. Mentor and guide junior and mid-level developers, ensuring knowledge-sharing and growth. Own technical roadmaps, work on performance tuning, and help scale the product efficiently. Experience with message queues and event-driven architecture (Kafka, RabbitMQ). Knowledge of security best practices for web applications. Exposure to serverless computing (Azure Functions, AWS Lambda). Experience in data engineering, AI model deployment, or MLOps. Knowledge, Skills Abilities Expertise in C#, .NET Core, Web API, and frontend frameworks (Angular). Strong understanding of JavaScript, TypeScript, HTML, CSS, and UI/UX best practices. Experience with SQL/NoSQL databases. Proven experience in architecting scalable solutions and microservices. Working knowledge on AI/ML or LLM models Hands-on experience with Azure, AWS, or GCP cloud services. Strong understanding of design patterns, SOLID principles, and clean code practices. Experience in DevOps, CI/CD, Git, Docker, and Kubernetes. Strong debugging, troubleshooting, and performance optimization skills. Exposure to AI/ML concepts, APIs, or frameworks is a plus. Excellent communication, leadership, and mentoring skills. Qualifications 6+ years of experience in Full Stack Development. About Epicor At Epicor, we re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We re Proactive, Proud, Partners . Whatever your career journey, we ll help you find the right path. Through our training courses, mentorship, and continuous support, you ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we re the essential partners for the world s most essential businesses the hardworking companies who make, move, and sell the things the world needs. Competitive Pay Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you that s who we re interested in. If you have interest in this or any role- but your experience doesn t match every qualification of the job description, that s okay- consider applying regardless. We are an equal-opportunity employer. Recruiter: Zeba Bahzad Khazi

We are seeking a Senior Business Analyst with strong expertise in business analysis, requirement gathering, and product strategy, along with additional exposure to AI, ML, and Large Language Models (LLMs). This role will be responsible for analyzing, defining, and optimizing product requirements while identifying opportunities to integrate AI/ML innovations to enhance business value. What Youll Do: Requirement Analysis Gather, analyze, and document business and functional requirements for new and existing products. Identify potential AI/ML use cases and introduce LLMs into product development to improve efficiency and automation. Collaborate with engineering and data science teams to translate business challenges into AI-driven solutions. Product Strategy Data-Driven Decision Making Conduct market research, competitive analysis, and user behavior analysis to refine product strategy. Define and refine KPIs to measure AI-driven enhancements and product performance. Stakeholder Collaboration Agile Execution Act as a bridge between business teams and technical teams, ensuring AI/ML initiatives align with product goals. Define user stories, workflows, and functional specifications with a focus on AI-driven automation. Lead workshops and training sessions to educate stakeholders on AI/ML capabilities. What you will need to succeed: 6+ years of experience in business analysis, product strategy, and requirement gathering. Additional exposure to AI, ML, NLP, and LLMs, with an understanding of how they can be applied in products. Strong expertise in process optimization, data analysis, and workflow automation. Strong communication, stakeholder management, and problem-solving skills. Experience in Agile/Scrum methodologies and working with cross-functional teams. #LI-SH1 #Hybrid About Epicor At Epicor, we re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We re Proactive, Proud, Partners . Whatever your career journey, we ll help you find the right path. Through our training courses, mentorship, and continuous support, you ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we re the essential partners for the world s most essential businesses the hardworking companies who make, move, and sell the things the world needs. Competitive Pay Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you that s who we re interested in. If you have interest in this or any role- but your experience doesn t match every qualification of the job description, that s okay- consider applying regardless. We are an equal-opportunity employer. Recruiter: Shweta Halyal

Duties Responsibilities Architect, develop, and optimize scalable web applications using Python,Flask, Django Web API, and frontend frameworks like Angular. Design and implement microservices-based architectures with a focus on performance, security, and scalability. Develop and maintain cloud-native applications. Optimize database performance using SQL/NoSQL databases such as SQL Server, PostgreSQL, or MongoDB. Lead technical discussions, code reviews, and best practice implementation within the development team. Collaborate with product managers, designers, and other engineers to align technical solutions with business needs. Ensure high availability, fault tolerance, and security in product architecture. Drive the adoption of DevOps practices, CI/CD pipelines, and containerization using Docker/Kubernetes. Stay updated with AI/ML advancements and explore their integration into products. Mentor and guide junior and mid-level developers, ensuring knowledge-sharing and growth. Own technical roadmaps, work on performance tuning, and help scale the product efficiently. Experience with message queues and event-driven architecture (Kafka, RabbitMQ). Knowledge of security best practices for web applications. Exposure to serverless computing (Azure Functions, AWS Lambda). Experience in data engineering, AI model deployment, or MLOps. Knowledge, Skills Abilities 6+ years of experience in Full Stack Development. Expertise in Python,AI/ML,LLMs , Web API, and frontend frameworks (Angular). Strong understanding of JavaScript, TypeScript, HTML, CSS, and UI/UX best practices. Experience with SQL/NoSQL databases. Proven experience in architecting scalable solutions and microservices. Working knowledge on AI/ML or LLM models Hands-on experience with Azure, AWS, or GCP cloud services. Strong understanding of design patterns, SOLID principles, and clean code practices. Experience in DevOps, CI/CD, Git, Docker, and Kubernetes. Strong debugging, troubleshooting, and performance optimization skills. Exposure to AI/ML concepts, APIs, or frameworks is a plus. Excellent communication, leadership, and mentoring skills Qualifications Expertise in Python,AI/ML,LLMs About Epicor At Epicor, we re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We re Proactive, Proud, Partners . Whatever your career journey, we ll help you find the right path. Through our training courses, mentorship, and continuous support, you ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we re the essential partners for the world s most essential businesses the hardworking companies who make, move, and sell the things the world needs. Competitive Pay Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you that s who we re interested in. If you have interest in this or any role- but your experience doesn t match every qualification of the job description, that s okay- consider applying regardless. We are an equal-opportunity employer. Recruiter: Zeba Bahzad Khazi

About the Role: Join our newly formed Engineering team as a Product Developer, Associate and be at the forefront of building innovative software solutions. As a crucial member of the team, youll leverage your software development expertise in PYTHON,AI/ML, Angular, Azure technologies to create exceptional products that drive our companys success What You ll Do: Collaborate with cross-functional teams including product managers, designers, and other developers to understand requirements and translate them into production quality working software. Troubleshoot and resolve technical issues, optimize application performance, and ensure smooth operations. Build and maintain applications using Python, flask and Django. Build automation using Git CI/CD. Ability to provide accurate estimates of work and delivers work on time with good quality. Should be open to learn new technologies whenever required or asked for. Stay up to date with industry trends, emerging technologies, and best practices in Full Stack development python, Azure, and automation. What You Bring: 1+ years of experience with bachelor s degree Knowledge on Cloud Tech Stack is added Advantage. Strong analytical and communication skills. Familiarity with Agile methodologies. A growth mindset with a collaborative and problem-solving attitude. A Learning mindset, openness to feedback, and ability to work in a collaborative team. Strong programming skills in Python. Core Concepts of AIML Proficiency in frontend technologies such as Angular. Experience with SQL Server / Postgres and NoSQL databases. Excellent problem-solving and debugging skills. About Epicor At Epicor we know that success comes from working together. Everyone has a role to play, and it s the essential partnerships across our company that are crucial to our customers success and our growth as a business. We re truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We re proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future. Whatever your career journey, we ll help you find the right path. Through our training courses, mentorship, and continuous support, you ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we re the essential partners for the world s most essential businesses the hardworking companies who make, move, and sell the things the world needs. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you that s who we re interested in. If you have interest in this or any role- but your experience doesn t match every qualification of the job description, that s okay- consider applying regardless. We are an equal-opportunity employer #LI-SM1 About Epicor At Epicor, we re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We re Proactive, Proud, Partners . Whatever your career journey, we ll help you find the right path. Through our training courses, mentorship, and continuous support, you ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we re the essential partners for the world s most essential businesses the hardworking companies who make, move, and sell the things the world needs. Competitive Pay Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you that s who we re interested in. If you have interest in this or any role- but your experience doesn t match every qualification of the job description, that s okay- consider applying regardless. We are an equal-opportunity employer. Recruiter: Swetha Muralidharan

What you will be doing: Design, implement, and configure ServiceNow solutions to meet business requirements. Develop complex workflows, scripts, and integrations between ServiceNow and third-party systems, using REST, SOAP, and MID Server. Customize ServiceNow modules such as Case Management, Change Management, Problem Management, Service Catalog, and Knowledge Management. Develop responsive UI components using ServiceNow s UI Framework, widgets, and scripting for Service Portal. Collaborating with cross-functional teams to deliver high-quality solutions, improve processes, and provide technical support. Support the development of ServiceNow APIs and integration tools, ensuring scalability and performance. Conducting code reviews to ensure they re up to par with the best industry practices and quality standards. Implementing security policies using ACLs (Access Control Lists), roles, groups, and authentication mechanism. Perform system upgrades, patches, and migrations with minimal disruption to end users. What you will likely bring : Proficiency in ServiceNow platform development, including scripting (JavaScript, Glide Script) and ServiceNow APIs. Strong experience with ServiceNow Key modules (e.g., CSM, ITSM, etc). Understanding of ServiceNow architecture, data model, and best practices. Experience in designing and implementing user-friendly, responsive, and accessible ServiceNow Service Portal pages. Strong skills in integration protocols (REST, SOAP, MID Server, Web Service) and automation tools. What you ll need to succeed: Bachelor s degree in Computer Science, Information Technology, or other relevant field. 3+ years of experience in ServiceNow development. Excellent communication and teamwork skills. Shift Timings: 2:30pm - 11:30pm IST #LI-VV1 #HYBRID About Epicor At Epicor, we re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We re Proactive, Proud, Partners . Whatever your career journey, we ll help you find the right path. Through our training courses, mentorship, and continuous support, you ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we re the essential partners for the world s most essential businesses the hardworking companies who make, move, and sell the things the world needs. Competitive Pay & Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes.

We re looking for a Product Developer to join our growing team. If you re passionate and deeply curious about finding solutions to new challenges and perfecting the design of our visionary Epicor product suite, you could be the perfect fit for this role. We re seeking a candidate who has experience in developing AI/ML solutions in Python. Does this sound like youGood, keep reading! What You ll Do: It s all in the name. Develop our software products to make them the best in the industry. Dream up and build new applications. Get creative and focus on solving problems for our customers. Write, test, and deploy code using established standards and procedures. Stay on track by following best practices and established processes for large, complex projects. Work on ML models and implement solutions. Develop end to endflow for creating and pushing ML models to real application Maintain, refine, and troubleshoot challenges with existing software to make sure it s up to code (see what we did there) What You Need to Succeed: 3 to 5 Years of experience with great problem-solving skills Collaborative team player with good communication. Strong proficiency in python programming for ML development Hand on experience working with ML frameworks (TensorFlow, ScikitLearn, etc.) Knowledge on Azure cloud and especially working with Azure ML studio and cognitive services. Knowledge on working with SQL, NO SQL Databases and REST APIs Knowledge on Azure OpenAI is good have and preferred Dataset preparation and cleansing for model creation Working knowledge of different types of data (structured, semi-structured, and unstructured) Working knowledge in Python frameworks such as Flask, Django, and Pyramid. Working with huge data sets and data analysis with Pandas and NumPy Working with Python ORM Libraries Ability to handle large datasets Experience of creating custom ML model Practical implementation of NLP modules Experience on training enterprise ML models Additional Skills That Could Set You Apart: Development of Enterprise Applications Knowledge on ERP/distribution/retail domain. #LI-SH1 #Hybrid About Epicor At Epicor, we re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We re Proactive, Proud, Partners . Whatever your career journey, we ll help you find the right path. Through our training courses, mentorship, and continuous support, you ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we re the essential partners for the world s most essential businesses the hardworking companies who make, move, and sell the things the world needs. Competitive Pay Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you that s who we re interested in. If you have interest in this or any role- but your experience doesn t match every qualification of the job description, that s okay- consider applying regardless. We are an equal-opportunity employer. Recruiter: Shweta Halyal, Swetha Muralidharan

We re looking for a Senior Developer to join our growing team. If you re passionate and deeply curious about finding solutions to new challenges and perfecting the design of our visionary Epicor product suite, you could be the perfect fit for this role. We re seeking a candidate who has experience in developing AI/ML solutions in Python. Does this sound like youGood, keep reading! What You ll Do: It s all in the name. Develop our software products to make them the best in the industry. Dream up and build new applications. Get creative and focus on solving problems for our customers. Write, test, and deploy code using established standards and procedures. Stay on track by following best practices and established processes for large, complex projects. Work on ML models and implement solutions. Develop end to endflow for creating and pushing ML models to real application Maintain, refine, and troubleshoot challenges with existing software to make sure it s up to code (see what we did there) What You Need to Succeed: 5 to 8 Years of experience with great problem-solving skills Collaborative team player with good communication. Strong proficiency in python programming for ML development Hand on experience working with ML frameworks (TensorFlow, ScikitLearn, etc.) Knowledge on Azure cloud and especially working with Azure ML studio and cognitive services. Knowledge on working with SQL, NO SQL Databases and REST APIs Knowledge on Azure OpenAI is good have and preferred Dataset preparation and cleansing for model creation Working knowledge of different types of data (structured, semi-structured, and unstructured) Working knowledge in Python frameworks such as Flask, Django, and Pyramid. Working with huge data sets and data analysis with Pandas and NumPy Working with Python ORM Libraries Ability to handle large datasets Experience of creating custom ML model Practical implementation of NLP modules Experience on training enterprise ML models Additional Skills That Could Set You Apart: Development of Enterprise Applications Knowledge on ERP/distribution/retail domain. #LI-SH1 #Hybrid About Epicor At Epicor, we re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We re Proactive, Proud, Partners . Whatever your career journey, we ll help you find the right path. Through our training courses, mentorship, and continuous support, you ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we re the essential partners for the world s most essential businesses the hardworking companies who make, move, and sell the things the world needs. Competitive Pay Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you that s who we re interested in. If you have interest in this or any role- but your experience doesn t match every qualification of the job description, that s okay- consider applying regardless. We are an equal-opportunity employer. Recruiter: Shweta Halyal

Were looking for a Senior Developer to join our growing team. If youre passionate and deeply curious about finding solutions to new challenges and perfecting the design of our visionary Epicor product suite, you could be the perfect fit for this role. Were seeking a candidate who has experience in developing AI/ML solutions in Python.Does this sound like you? Good, keep reading!What You’ll Do:It’s all in the name. Develop our software products to make them the best in the industry.Dream up and build new applications. Get creative and focus on solving problems for our customers.Write, test, and deploy code using established standards and procedures.Stay on track by following best practices and established processes for large, complex projects.Work on ML models and implement solutions.Develop end to endflow for creating and pushing ML models to real applicationMaintain, refine, and troubleshoot challenges with existing software to make sure it’s up to code (see what we did there?)What You Need to Succeed:5 to 8 Years of experience with great problem-solving skillsCollaborative team player with good communication.Strong proficiency in python programming for ML developmentHand on experience working with ML frameworks (TensorFlow, ScikitLearn, etc.)Knowledge on Azure cloud and especially working with Azure ML studio and cognitive services.Knowledge on working with SQL, NO SQL Databases and REST APIsKnowledge on Azure OpenAI is good have and preferredDataset preparation and cleansing for model creationWorking knowledge of different types of data (structured, semi-structured, and unstructured)Working knowledge in Python frameworks such as Flask, Django, and Pyramid.Working with huge data sets and data analysis with Pandas and NumPyWorking with Python ORM LibrariesAbility to handle large datasetsExperience of creating custom ML modelPractical implementation of NLP modulesExperience on training enterprise ML modelsAdditional Skills That Could Set You Apart:Development of Enterprise ApplicationsKnowledge on ERP/distribution/retail domain.Recruiter:Shweta Halyal

Duties Responsibilities As a Principal Software Engineer you will design, develop and maintain our next generation products Should have expertise to wide range of technologies like (C#, .net,, Angular , MS SQL server, Docker, Kubernetes) You would closely with the Epicor Product Release Manager for schedule requirements and commitments; Work with the Epicor Product Design team to ensure changes Guide and mentor fellow team members in achieving their commitments Strong development mindset to work on a variety of computer languages on a variety of applications that comprise the Epicor Product Experience working in an Agile/SCRUM environment Proven track record demonstrating ability to achieve stretch goals in a highly innovative and fast paced environment Strong sense of ownership, urgency, and drive Sharp analytical abilities and proven design skills Schedule the team for the development of roadmap and customer funded developments and product defects Responsible for management of the development tools and environment, with required layered and third party products that are required by the developers Knowledge, Skills Abilities Experience with testing methodology. Ability to propose and implement new ideas. Ability to lead a team to meet deadlines (technical and time management). Customer service skills. Excellent written oral and communication skills. Ability to lead and mentor others. Analytical thinking and creative problem-solving skills. Thought leader and change agent. Qualifications Bachelor s degree in Computer Science, Computer Engineering (or appropriate computer science related certificate) OR MCA 10-15 years of experience in .Net, C#, Angular and SQL Server Expertise in ASP.Net, MVC, WCF, Restful services, Web API, Strong experience in building containerize applications using docker and Kubernetes. Well organized, strong attention to detail and focus on quality Amazing problem-solving skills. Collaborative team player with great communication. Good Knowledge on OOPS concepts and Solid Principles. Additional Skills That Could Set You Apart. Development of Enterprise Applications. About Epicor At Epicor, we re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We re Proactive, Proud, Partners . Whatever your career journey, we ll help you find the right path. Through our training courses, mentorship, and continuous support, you ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we re the essential partners for the world s most essential businesses the hardworking companies who make, move, and sell the things the world needs. Competitive Pay Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you that s who we re interested in. If you have interest in this or any role- but your experience doesn t match every qualification of the job description, that s okay- consider applying regardless. We are an equal-opportunity employer. Recruiter: Smitha Machaiah

Duties Responsibilities Designs, implements and improves a continuous integration and delivery platform that drives both release velocity and code quality. Implement deployments using docker docker compose. Integrate automated testing and security scanning tools into the CI/CD pipeline and provide rapid feedback to developers regarding test results. Handling AZ CLI and Yaml. Maintains configuration of the CI/CD pipeline for server and mobile application builds. Maintaining Yaml, using Kustomise . Troubleshoots build failures and supports the development team. Ensures that builds are successfully deployed to production. Integrates build and test status reporting into engineering dashboards. Provides technical guidance and educates team members and coworkers on development and operations. Follows all best practices and procedures as established by the company. Provides mentorship to other team members. Manages virtual environments and builds agents. Knowledge, Skills Abilities Exposure to Python/Bash. Exposure .Net, C# development. Exposure to Hyper-V. Exposure to AWS. Qualifications Minimum 5 to 7 years of experience in DevOps with C#. Top skills on Azure DevOps Services Azure Devops Server. Migration from TFS/SVN to GIT/Azure DevOps. Creation and maintenance of CI/CD pipelines for desktop/web and mobile. Must have PowerShell scripting skills. Must have C# development skills. Must have strong exposure to SQL management Debugging. Should have exposure to Azure Service Fabric, Azure portal. Exposure to Unix based Operating Systems. Must have exposure to container technologies. Good Knowledge of Microsoft Stack based build and deploy solutions for large scale (Enterprise level) projects.Add About Epicor At Epicor, we re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We re Proactive, Proud, Partners . Whatever your career journey, we ll help you find the right path. Through our training courses, mentorship, and continuous support, you ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we re the essential partners for the world s most essential businesses the hardworking companies who make, move, and sell the things the world needs. Competitive Pay Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you that s who we re interested in. If you have interest in this or any role- but your experience doesn t match every qualification of the job description, that s okay- consider applying regardless. We are an equal-opportunity employer. Recruiter: Smitha Machaiah

What you ll do: Administer, manage, and maintain Windows and Linux/Unix servers, ensuring high availability and optimal performance. Troubleshoot and resolve system issues related to operating systems, hardware, and software across Windows and Linux/Unix platforms. Handle infrastructure-related incidents, providing timely support and resolution for managed issues. Perform routine system checks, updates, and patch management to ensure security and system integrity. Utilize basic SQL skills to interact with databases, support queries, and assist with database management tasks. Collaborate with cross-functional teams to optimize system performance, troubleshoot problems, and implement best practices. Maintain and document detailed logs of system configurations, changes, and issues for future reference. Ensure disaster recovery procedures are implemented and tested regularly to minimize downtime. Assist in the automation of routine tasks and the improvement of system processes. Provide support during off-hours for critical incidents, ensuring minimal disruption to operations What you ll likely bring: Graduation degree Windows Administration: 2+ Strong experience with Windows Server environments (Active Directory, DNS, DHCP, Group Policy, etc.). Linux/Unix Administration: 2+ Experience managing and troubleshooting Linux/UNIX based systems (RHEL, CentOS, Ubuntu, etc.). SQL Knowledge: Basic understanding of SQL queries and database operations. Problem-Solving Skills: Demonstrated ability to manage and resolve infrastructure related issues efficiently. System Monitoring and Performance Tuning: Experience in monitoring system performance, analyzing logs, and optimizing system resources. Security Awareness: Knowledge of security best practices for both Windows and Linux systems. Communication Skills: Excellent written and verbal communication skills to collaborate with teams and document processes. What could set you apart: Experience in the Microsoft suite will be an added advantage. Database basic knowledge (SQL, Oracle) Experience in shell scripting and PowerShell Experience with cloud environments (AWS, Azure, etc.) 2+ years of experience in Technical/Production Support role We offer a clear career path within the IT, Support function with opportunity for further career advancement into our Consulting and Product Development Teams. At Epicor, you can reach your full potential because growth for you means growth for us. Location: Bangalore Shift Timings: 2:30pm - 5:30pm IST #LI-VV1 #Hybrid About Epicor At Epicor, we re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We re Proactive, Proud, Partners . Whatever your career journey, we ll help you find the right path. Through our training courses, mentorship, and continuous support, you ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we re the essential partners for the world s most essential businesses the hardworking companies who make, move, and sell the things the world needs. Competitive Pay Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you that s who we re interested in. If you have interest in this or any role- but your experience doesn t match every qualification of the job description, that s okay- consider applying regardless. We are an equal-opportunity employer. Recruiter: Vidya Vardhni

What you ll do: Experience on an ERP product, either in a support role or as an end user. Experience in Supply Chain Management. Ability to troubleshoot manufacturing/distribution concepts in an ERP software package. Proficiency with PC software applications, e-mail, and job-associated applications/systems to expediently process tasks. Self-starter abilities are essential and the aptitude to work independently and in a team environment. Acts as a liaison between end user and appropriate internal resources. Responsible for recreating bugs and documenting replication steps Experience troubleshooting issues via telephone and use of remote support access to provide a resolution to the end user. Performs other related work as assigned. Excellent interpersonal skills Fluent English, both oral and written. Willingness to work in US shift hours. What you ll need to succeed: Primary job function is to provide ERP application support via phone/email/Web: Respond immediately to client calls in a professional manner and providing appropriate solutions. Work on issues/requests related to ERP application submitted by customers through Web. Act as a business advisor to customers by helping them in using the software efficiently effectively. Ensuring Service Quality levels are maintained and adhered to Ensuring all issues are handled in a timely manner. Reviewing outstanding issues, complete appropriate hand-off in conjunction with OLA/SLAs Meeting results every quarter. What could set you apart: Manufacturing and/or distribution business process flow knowledge and experience Order Management Direct, DTS Consignment Orders Pricing Rebate Inventory Management Suggested Purchasing Demand Forecasting Warehouse Management Cycle Counting Customer Support We offer a clear career path within the Customer Support function with opportunity for further career advancement into our Consulting and Product Development Teams. At Epicor, you can reach your full potential because growth for you means growth for us. Location: Bangalore Shift Timings: 5:30pm-2:30am IST #LI-VV1 #Hybrid About Epicor At Epicor, we re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We re Proactive, Proud, Partners . Whatever your career journey, we ll help you find the right path. Through our training courses, mentorship, and continuous support, you ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we re the essential partners for the world s most essential businesses the hardworking companies who make, move, and sell the things the world needs. Competitive Pay Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you that s who we re interested in. If you have interest in this or any role- but your experience doesn t match every qualification of the job description, that s okay- consider applying regardless. We are an equal-opportunity employer. Recruiter: Vidya Vardhni

What you ll do: Troubleshoot application related issues and resolve them for the customer. All cases are worked on proactively and the average days to resolve metrics are consistently met. Monitor the ServiceNow queue, assign and work on cases as they come in adhering to the service levels. Create knowledge base articles and videos as needed to enable customers to resolve common issues by themselves. From time to time, train, and mentor junior resources Ensure CSAT targets are met, and escalations actioned on a timely basis. What you ll need to succeed: Primary job function is to provide ERP application support via phone/email/Web: Bachelor s degree (or equivalent experience) Proven experience as a customer support specialist, preferably within a similar environment Experience troubleshooting issues via telephone and use of remote support access to provide a resolution to the end user. Replicating errors and documenting the steps for replication as needed Essential self-starter qualities and the ability to work autonomously or collaboratively within a Liaison between end user and appropriate internal resources. Domain knowledge in Manufacturing and/or distribution will be beneficial. Experience in anyone from OMS / Inventory Management / WMS / PM will be beneficial. MS Office 365 and Teams prior knowledge necessary Working knowledge of ServiceNow advantageous. If not ServiceNow, experience with another ticketing tool necessary. We offer a clear career path within the Customer Support function with opportunity for further career advancement into our Consulting and Product Development Teams. At Epicor, you can reach your full potential because growth for you means growth for us. Location: Bangalore Shift Timings: 5:30pm-2:30am IST #LI-VV1 #HYBRID About Epicor At Epicor, we re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We re Proactive, Proud, Partners . Whatever your career journey, we ll help you find the right path. Through our training courses, mentorship, and continuous support, you ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we re the essential partners for the world s most essential businesses the hardworking companies who make, move, and sell the things the world needs. Competitive Pay Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you that s who we re interested in. If you have interest in this or any role- but your experience doesn t match every qualification of the job description, that s okay- consider applying regardless. We are an equal-opportunity employer. Recruiter: Vidya Vardhni

We are seeking a Principal AI/ML Engineer/Architect to lead the design, development, and deployment of cutting-edge AI and machine learning solutions. This role requires a deep technical background, strategic thinking, and the ability to drive innovation while ensuring scalable and efficient AI architectures. You will collaborate with cross-functional teams, including data scientists, software engineers, and product managers, to deliver AI-driven solutions that power our business objectives. We re seeking a candidate who has experience in developing AI/ML solutions in Python. Does this sound like youGood, keep reading! What You ll Do: It s all in the name. Develop our software products to make them the best in the industry. Dream up and build new applications. Get creative and focus on solving problems for our customers. Write, test, and deploy code using established standards and procedures. Stay on track by following best practices and established processes for large, complex projects. Work on ML models and implement solutions. Develop end to endflow for creating and pushing ML models to real application Maintain, refine, and troubleshoot challenges with existing software to make sure it s up to code (see what we did there) What You Need to Succeed: 9+ Years of experience working in AI/ML with proven expertise in design, development, deployment, with 2+ years in technical leadership. Collaborative team player with good communication. Strong proficiency in python programming for ML development AI/ML Strategy Architecture: Define the AI/ML vision, architecture, and best practices for scalable and production-ready AI systems. Model Development Optimization: Lead the research, design, and development of advanced ML/DL models for predictive analytics, NLP, computer vision, and other AI applications. Strong proficiency in python programming for ML development. Hand on experience working with ML frameworks (TensorFlow, ScikitLearn, etc.). Dataset preparation and cleansing for model creation. Experience with working with structured / unstructured / semi-structured data or large volume, velocity and veracity. Hands on with NLP and with Prompt Engineering. MLOps Deployment: Implement MLOps best practices, ensuring seamless deployment, monitoring, and continuous improvement of AI models in production. Scalability Performance: Architect AI/ML pipelines that are efficient, scalable, and cost-effective on cloud or on-premise infrastructure. Collaboration Leadership: Provide technical guidance and mentorship to AI/ML engineers, data scientists, and software engineers. Ethical AI Compliance: Ensure AI solutions adhere to ethical AI principles, data privacy regulations, and industry standards. Technology Evaluation: Stay updated with the latest AI/ML advancements and assess new technologies for potential adoption. Knowledge on Azure cloud and especially with Azure ML studio and cognitive services. Knowledge on Azure OpenAI is good have and preferred Additional Skills That Could Set You Apart: Development of Enterprise Applications Knowledge on ERP/distribution/retail domain *Must have: Good Communication skills Strong coding experience Python, ML Frameworks, algorithms and relevant libraries - TensorFlow, Scikit learn, Pandas, Numpy, matplotlib, Gen AI, ChatGPT models, Prompt Engineering Why you should click Apply : This is an amazing opportunity for a Principal Product Developer - AI-ML to join one of the top tech functions in our space, as we seek to push the boundaries of conventional ERP solutions on cloud. Location: Bangalore About Epicor At Epicor, we re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We re Proactive, Proud, Partners . Whatever your career journey, we ll help you find the right path. Through our training courses, mentorship, and continuous support, you ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we re the essential partners for the world s most essential businesses the hardworking companies who make, move, and sell the things the world needs. Competitive Pay Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you that s who we re interested in. If you have interest in this or any role- but your experience doesn t match every qualification of the job description, that s okay- consider applying regardless. We are an equal-opportunity employer. Recruiter: Smitha Machaiah

Role Summary/Purpose: This position will be based in our India Technology Center, located in Bangalore, India. Our support organization is focused on customer satisfaction and comprised of highly skilled and well-motivated Support Analysts. This position will be a part of a high-volume support center with expectations around excellence and efficient resolution for application support incidents. This position will be focused on incident management and resolution for distribution industry businesses located primarily in the Americas but expanding globally. What you will do: Primary job function is to provide application support via phone/email/Web: Respond immediately to client calls/web tickets in a professional manner, providing appropriate solutions Ensuring Service Quality levels are maintained and adhered to Ensuring all issues are handled in a timely manner Reviewing outstanding issues, complete appropriate hand-off in conjunction with OLA/SLAs Providing excellent customer service while dealing with calls/tickets/incidents Meeting or Exceeding set targets month on month What you need to succeed: Proven ability to troubleshoot manufacturing/distribution concepts in a software package. Responsible for documenting the replication path of software issues and using knowledge base systems. Experience troubleshooting software issues via telephone and use of remote support access to provide a resolution to the end user. Track record in doing research and diagnosing customer s problem statement and using product knowledge to provide appropriate solution to customers Ability to follow a steep learning curve and willingness to invest time in continuous learning Proficiency with PC software applications, e-mail, and job-associated applications/systems to expediently process tasks Self-starter abilities are essential and the aptitude to work independently and in a team environment. Acts as a liaison between end user and appropriate internal resources. Attends on-going training sessions to ensure a higher level of technical and application knowledge. Performs other related work as assigned. Excellent interpersonal skills Fluent English, both oral and written. What could set you apart: Business College degree Limber and/or Manufacturing and/or distribution business process flow knowledge and experience Order Management Work Order Pricing Printing issues within ERP Warehousing and Logistics Job Management Inventory Management Shipping/Receiving Customer Management Knowledge on SQL would be an added advantage Excellent English verbal and written skills We offer a clear career path within the Customer Support function with opportunity for further career advancement into our Consulting and Product Development Teams. At Epicor, you can reach your full potential because growth for you means growth for us. Location: Bangalore Shift Timings: 5:30pm-2:30am / 8:30pm-5:30am IST #LI-VV1 #HYBRID About Epicor At Epicor, we re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We re Proactive, Proud, Partners . Whatever your career journey, we ll help you find the right path. Through our training courses, mentorship, and continuous support, you ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we re the essential partners for the world s most essential businesses the hardworking companies who make, move, and sell the things the world needs. Competitive Pay Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you that s who we re interested in. If you have interest in this or any role- but your experience doesn t match every qualification of the job description, that s okay- consider applying regardless. We are an equal-opportunity employer. Recruiter: Vidya Vardhni