Manager QA (Retail, Automation)

Job Description

The QA Manager will be responsible for managing the team of Quality Assurance engineers who are responsible for designing and implementing manual and automated test cases and defining corrective actions to ensure product quality. What you will do: 12+ years experience, Mastery of Assoc. Manager, Product QA duties and responsibilities. Leads manages a team of Quality Assurance engineers. Manages the release process from field tests through general release. Estimates, prioritizes, plans, and coordinates quality testing activities. Review requirements, specifications, and technical design documents to provide timely and meaningful feedback to development. Creates detailed, comprehensive, and well-structured test plans and test cases. Identifies, records, and documents defects and defect resolution. AOP Planning Conflict resolution between teams ensures the smooth functioning of the team. Plans and works with individuals to progress their careers following their career plans. It seeks to enhance operational efficiency by identifying areas for process improvement within the QA team and implementing best practices. Ensures the QA processes and deliverables comply with industry standards and regulatory requirements. Monitors and analyzes customer feedback and issues to continually improve the quality of the software from a user perspective. Creates and fosters a professional passionate quality assurance environment. Strong Communication skills to communicate their findings clearly and concisely to both technical and non-technical audiences. Demonstrates a problem-solving mentality and passion for quality. Retail Domain exp Hands on exp with some of the AI implementation / AI knowledge Good understanding of Devops and Cloud Ops What you will need to succeed: Ability to develop and mentor others. Strong knowledge of software QA methodologies, tools, automation, and processes. Strong communication skills, analytical skills, and thorough understanding of product development. Advanced knowledge of metrics as well as validation and verification techniques Excellent writing skills. Desired skills: 12+ years applicable experience and demonstrated success/knowledge. 3+ years managing and developing employees. 3+ years of specialized/industry experience. Bachelor s degree (or equivalent experience). #LI-CD1 #LI-HYBRID About Epicor At Epicor, we re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We re Proactive, Proud, Partners . Whatever your career journey, we ll help you find the right path. Through our training courses, mentorship, and continuous support, you ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we re the essential partners for the world s most essential businesses the hardworking companies who make, move, and sell the things the world needs. Competitive Pay Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you that s who we re interested in. If you have interest in this or any role- but your experience doesn t match every qualification of the job description, that s okay- consider applying regardless. We are an equal-opportunity employer. Recruiter: Chaithra D B, Smitha Machaiah